Based on 112 opinions finded in 3 websites
Based on 112 opinions finded in 3 websites
Nº 2849 in 3448 in Manchester
Opinions
Excellent service going above and beyond when my order was mistaken. The Gentleman Muis
Momo . 2024-09-15
MORE AT Google
This is the first time I ordered a pizza from pizza hut here, I have tried it in other countries though. The reason I'm mentioning this is because when i ordered the food, in the confirmation email it said I would receive a portion of garlic bread as it was my first order but I didn't receive that and when I tried calling the restaurant after delivery they did not bother to answer. Anyways, I went with the buy any pizza at £10 deal and got myself a 1/2 n 1/2 which was veggie supreme and meat loaded. The pizza wasn't cut properly keeping in mind I chose veg and non-veg as 2 different options. The taste was good. Toppings were on point hence I give a 4/5.
Akshata Shenoy . 2024-07-28
MORE AT Google
This is the first time I ordered a pizza from pizza hut here, I have tried it in other countries though. The reason I'm mentioning this is because when i ordered the food, in the confirmation email it said I would receive a portion of garlic bread as it was my first order but I didn't receive that and when I tried calling the restaurant after delivery they did not bother to answer. Anyways, I went with the buy any pizza at £10 deal and got myself a 1/2 n 1/2 which was veggie supreme and meat loaded. The pizza wasn't cut properly keeping in mind I chose veg and non-veg as 2 different options. The taste was good. Toppings were on point hence I give a 4/5.
Chefborn2eat . 2024-07-27
MORE AT TripAdvisor
Always great pizza, and great deals, dominoes is right next door also
DYLAN HARDMAN . 2024-07-25
MORE AT Google
I placed an order at 17:53, at 18:53 I had to phone the restaurant to enquire about the progress of my order and was told it would be with me in 15 minutes. As I’m typing, it is now 19:18 and still no sign of my order. Poor service and a very unsatisfied customer
Jamie . 2024-07-11
MORE AT Just Eat
Pls improve your packing cover quality.
HARI P S . 2024-07-07
MORE AT Google
It was a good experience staff was lovely
Saqib Mirza . 2024-06-18
MORE AT Google
Fast service, hot food and great staff
Umair Ahmad . 2024-06-14
MORE AT Google
Arjun was very polite and helped us out with an order we couldn’t order online properly. Pizza was fresh and well made.
Andrus Da Silva . 2024-06-12
MORE AT Google
Ignored all the bad reviews and ordered anyway thinking it was just a normal Pizza Hut - but the pizza was awful! Dry, barely cut, the cheese and tomato all sloppy and pretty tasteless. Wish I’d listened to the reviews. Waste of money.
Kat E . 2024-06-09
MORE AT TripAdvisor
Food came Stone cold, the tacker shown me at 8:50pm the food had arrived whoch it hadnt, i rang the shop and she said it was on its way it turned up at 20 past, 30 minutes after freezing! I rang to complain and told i was wrong, and she checked with the driver who also said i was wrong because he got it straight from the shop to my house. It doesnt take 30mins from cholton to my address either. Customer service skills shocking! Also dont order texas bbq pizza as they dont out bbq sauce on and also tell u they have and your wrong Awful service from staff and food dreadful wont be using again
Rachel Meehan . 2024-06-01
MORE AT Google
They always seem to forget something from the order! In the past, they forgot to bring a Mac and cheese portion& our drinks. Then they made it into a huge inconvience to THEM because we asked them to come back and give us what we paid for- rather than just accepting a refund as this was dinner for a young child who was hungry and left out. Ordered yesterday and they forgot our garlic bread and to top it off, myself and my family who ate it all have an upset tummy. Won’t be ordering again now, they must be very unhygienic as well as forgetful…
Rachel Flynn . 2024-05-16
MORE AT Google
Send out wrong order and had to wait 1 hour again for the food very rude staff won't be order again from these ppl I would not even give 1 star that's how bad this pizza hut is
Mohammed naim . 2024-04-10
MORE AT Google
My collection order never went through and the manager told me to write down my credit card number on a piece of scrap paper for a refund
Jimmy . 2024-04-01
MORE AT Google
Best pizza place about! So much to choose from and there’s always great deals on. Always amazing everytime we order
Jodie Mcneish . 2024-03-06
MORE AT Google
What's happened to this place in last few weeks! Pizza was not made properly. Was disgusting with too much cheese for a simple margarita. Girl staff seemed very stressed and not in control.
imran saleem . 2024-02-15
MORE AT Google
Really disappointed recived open boxes the boxes caving in phoned pizza hut up refused to do anything about it, said a manager will give a call back never recived a call, The pizza hut customer service also got told by the chorlton pizza hut they sent it out in good condition what was obviously a lie it was coming apart boxes open stickers coming off boxes not even packed properly never again Disgusting service full of liers
S Kaur . 2024-02-08
MORE AT Google
I ordered a £14.99 deal tonight and the food arrived in time and was hot. The pizza was cooked well. I must commend the delivery driver. He was so polite and friendly despite having to deliver in this rainy and windy weather! He had excellent customer service skills. Unfortunately I didn’t get his name and there was nothing on the receipt to give feedback. But all round a good service.
DMM Marie . 2023-12-11
MORE AT Google
Hi I order a pizza a few weeks ago worth £30 and it did not come to my correct address and was told use will contact me soon and still have not heard anything or didn’t get the food I’ll be waiting for your response thanks
Kay . 2023-11-12
MORE AT Just Eat
It was great service thanks. You made my day. The food was so delicious and tasty.
Shagufta . 2023-09-08
MORE AT Just Eat
They accepted my order knowing they didn’t have any of the ingredients. They then proceeded to wait 40 minutes before calling me to tell me that. They then refused to be cancel the order. Incredibly disappointing. Poor effort!
Sean . 2023-08-28
MORE AT Just Eat
My order hasn’t been delivered the branch are saying they have not received my order
Shagufta . 2023-08-16
MORE AT Just Eat
Driver couldn’t find the house and took the order back phoned again the second driver also needed to ring to find the house food was very cold ring the restaurant only to find out angry staff over all awful experience
Ash . 2023-08-12
MORE AT Just Eat
Delivery driver forgot my drink but guy was extremely friendly and apologetic
John . 2023-08-07
MORE AT Just Eat
This man is a genius the best pizza I have had in years thank you so much your pizza is a straight 10 utterly delicious and perfect
Nay Hardy . 2023-07-16
MORE AT Google
Usually nice food But burnt unfortunately
Michelle . 2023-06-07
MORE AT Just Eat
Fast delivery! Brilliant food and delivery service!
Rebecca . 2023-05-01
MORE AT Just Eat
Thought the pizza was coming from Italy.
Jay . 2023-04-21
MORE AT Just Eat
Wow - just tried to order my kids some tea and when the dude finally showed at the counter he seemed like we’d just woken him up. Guy didn’t know the products, really unhelpful and seemed not to believe me when I pointed out a deal advertised in the window!! Guy was unkempt and disinterested. Needless to say, dude put us off so we went to dominoes next door and had good customer service there
MancElvis M . 2023-02-02
MORE AT TripAdvisor
The delivery man was pleasant and courteous
samina . 2023-01-20
MORE AT Just Eat
Forgot the rest of my order and the pizza was hard af.
Letoile . 2023-01-01
MORE AT Just Eat
Great food and service, so no complaints from me 🙂
Rose A . 2022-12-21
MORE AT Google
I’ve ordered today and hour ago .. each slices had a hair I just couldn’t believe it how they cooked in so much hair
Sabba Hussain . 2022-11-26
MORE AT Google
No dips with a large pizza 😳 pizza is cold 😳 box is not assembled properly 😳 and is half open ! Last time ordering here.. STAY AWAY
Ola . 2022-11-05
MORE AT Just Eat
Been here the last 2 weeks and the staff are great! Have good customer service and the pizzas are cooked beautifully. They gave free sauces too 🥰😍🥳
Umz Yønçé . 2022-10-16
MORE AT Google
Is nice Pizza Hut with nice food driver was nice and polite his name was muiz
Mehdi Rastgooye vagheei pour . 2022-10-08
MORE AT Google
Great food, arrived quick and hot delivery driver was really polite.
Haji Haji . 2022-10-08
MORE AT Google
Not the best pizza but an authentic one that was tasty enough.
Maxie . 2022-09-11
MORE AT Just Eat
Can’t go wrong with Pizza Hut - pizzas were piping hot and using good ingredients.
Paolo . 2022-07-11
MORE AT Just Eat
Driver turned up to the wrong address. He did have 2 receipts, one with the correct address and one with a wrong address. He turned up 10mins after he first called me. By then pizza was cold!
Jeff . 2022-07-02
MORE AT Just Eat
Hot pizza on arrival , good service from the driver and plenty of toppings on the pizza.
Tasleem . 2022-06-08
MORE AT Just Eat
Food tasty and hot as always got a treat in my order they gave me a free chocolate brownie wich was delicious and small tub ice cream. Staff are friendly also
S Greg . 2022-03-30
MORE AT Google
outstandibg foot and service by pizza hut chotlton. delivered to stretford in 20 mins by haji. thanks
Momofashions . 2022-03-26
MORE AT Google
Pizza was so dry. Don’t think there was any purée on it. Also no customer service at all. Wouldn’t order here again.
Caolan Colton . 2022-02-14
MORE AT Google
Ordered garlic bread with and received chessy bites
Ambreen . 2022-01-20
MORE AT Just Eat
Very fast and tasty food, thank you for the free cookie! Merry Christmas!
Aidan O'Brien . 2021-12-22
MORE AT Google
Food was too cold . Although driver came on time . Didn’t enjoy my favourite pizza
Sara . 2021-11-06
MORE AT Just Eat
Always enjoy eating from here. Hot on arrival and delicious in taste. Cant fault it
Asrar Khan . 2021-11-06
MORE AT Google
Cardboard pizza bases with tasteless toppings - there are much better independent places nearby so suggest you avoid this awful chain and its formulaic food if you can.
NerdyFerdy . 2021-11-01
MORE AT TripAdvisor
Delicious! This is the best Pizza Hut.
Anderson Br ingland . 2021-10-16
MORE AT Google
The best chicken supreme ever! So yummy! Friendly staff, easy to collect.
Ana Claudia . 2021-10-16
MORE AT Google
All the cookie doughs were freezing and we’re delivered without the ice cream so the driver went back to pick the ice cream up which took another 15 mins Would like a refund
Hadiqa . 2021-09-18
MORE AT Just Eat
Oh my Gosh... I can believe I ordered a supreme pizza and I got in 20 minutes. The assistant was very polite and the manager was very attentive, now I know where I need to go every Friday night
O Lazarento . 2021-08-15
MORE AT Google
Tasteless, stogy, goey cheesy mess of a pizza, what has happened to pizza hut, have eaten in a few places on Manchester, both eat in and take away, all the same, not the same as I remember growing up, disappointed. Not cheap either.
Saadi Hasan . 2021-07-25
MORE AT Google
Very good reception, we don't wait too long to unload. Perfect!
Andre Molina . 2021-07-20
MORE AT Google
Hair in food, tried to phone to get a refund as we didn’t feel it was safe to eat any of it as there was a clear hygiene issue. The hut were very unhelpful trying to shift blame by saying ‘WE WEAR HAIRNETS’, refusing a refund so currently perusing other options to get our money back. I would not recommend this place
Jo Crossley . 2021-07-13
MORE AT Google
Great pizza as per and fast delivery
Michael . 2021-07-08
MORE AT Just Eat
New loaded cheese blend is diabolical smelt off and ruined the base. Stuffed crust was barely stuffed. Gave this a chance again after a bad one a while ago but never ever again. Still cant get the weird smell out the house
Aiden Jones . 2021-07-04
MORE AT Google
Gave free dessert as one wasn't available, small acts of kindness go far
Liam . 2021-05-21
MORE AT Google
Ordered today by phone for staff on duty at hospital local to Pizza Hut Chorlton. Very helpful on phone. Food arrived on time very hot. Lots of extras thrown in for us with no extra charge. Lovely thought. Thanks Pizza Hut!!!
Suzanne Bell . 2021-04-03
MORE AT Google
Ordered online and waited in the apartment lobby to meet the delivery driver. After an hour of waiting, we called the store to see if the driver was still coming. We were then explicitly told that it was our fault the order was late and our food would be cold because of it. The driver explained that we needed to list our apartment number on the address (the address we supplied was the address the Air Bnb gave us which we used for other deliveries previously without a problem). When the driver arrived, he sped into the complex (with the same address we originally gave) and shoved the pizza into my hands. We have never received this poor of customer service from a Pizza Hut. I am highly disappointed with the unprofessionalism of this location.
Alana And Logan Johnston . 2021-04-02
MORE AT Google
Great delivery! Food arrived on time and was great, thankyou
Aiden Mainzer . 2021-03-20
MORE AT Google
Pizza was lovely and hot and garlic bread, defo recommend the chorlton 1
Angela Hulson . 2021-03-16
MORE AT Google
Ready as informed.Friendly staff. The Pizza test different from Domino's,worth trying.
ePIkMAnNoIcE . 2021-02-26
MORE AT Google
Never ever order from this PH. We just got a small pizza for an order of a large pizza. PH customer service is of no use. Pls dont order here.
Krish M . 2021-02-13
MORE AT Google
Pizza was ready before time and cooked to perfection. Staff inside were friendly and welcoming even in these strange COVID times! Brilliant service definitely use again!
Unknown . 2021-02-05
MORE AT TripAdvisor
Food was okay not worth the price, a mediocre cheese pizza with less cheese, would not be in a hurry to order again. Delivery time was great
Nuala . 2021-01-26
MORE AT Just Eat
Driver went to the wrong property
James . 2020-11-29
MORE AT Just Eat
Just got my pizza. It was fresh and very hot. Arrived quickly. Thanks!
Eva . 2020-11-03
MORE AT Google
Driver telephoned from outside of 116 Edge Lane, we live at 118. Both are apartment buildings. Driver was insisting that he was at 118. I had to leave my home and go and bring him to our home. Not satisfactory, when we have to instruct that all deliveries are left in the porch and the courier rings the hous bell and leaves.
James . 2020-10-26
MORE AT Just Eat
Pizza is so tasty and i recommend this store for best pizzas
Nishanth Bommineni . 2020-09-23
MORE AT Google
I'm annoyed to have to give one star. I'd say minus one star if I could. We had a pepperoni pizza and a buffalo chicken pizza, both of which were like vaguely pizza-flavoured sponge. The chicken strips were like powdered chicken. Even the potato wedges were bland and tasteless. We didn't bother eating the red velvet cookie dough thing. Seriously, it smelled off at best. At worst, it smelled like something from a toilet - sorry to be vulgar but it's accurate. And the ice-cream to share was a glorified thimble of sub-par goop. All in all, it was hideous. Also, the delivery driver had his mask around his chin and leaned in close to hand me my delivery. There has been no part of our Pizza Hut experience tonight that was good. Never going here again.
Stephanie Ashton . 2020-09-11
MORE AT Google
Ordered from here this evening. The pizza was delivered rapidly by a friendly fellow in a white car. It was piping hot and cooked nicely, thanks!
Mrs O . 2020-09-04
MORE AT Google
The pizza was cold and seemed undercooked and tasted doughy. Not up to the premium Pizza Hut quality we are used to. Not sure what’s gone wrong here.
Fezi Sheikh . 2020-08-30
MORE AT Google
An utterly dreadful experience. I ordered my food online, through their own website. I received a confirmation email, order number, everything you'd expect. It also took my money. After two hours' of waiting and making unsuccessful calls to the store (met with an automated 'our operators are busy, please hold' message), I decided to head to the store in person. I arrived to find it was closed. So the next day (today) I went in to the store to claim my refund. The website says that if there was a problem with the order to speak to the local store itself. So I did exactly that. I was met by a sniggering and laughing man who could not have shown more contempt or disdain if he'd tried. He repeatedly said "it's nothing to do with us", and firstly gave me a phone number to call, which I called while I was in the store and it repeatedly went to a generic voicemail. He then referred me to the website (which, of course, refers you to the store). I have submitted a complaint via email - it remains to be seen what happens next. However, I would advise you give this franchise a miss. Appalling. I've given it 1 star because 0 stars is not an option. 1 star is highly generous for twenty quid's worth of food that I never even saw.
Sean Cummins . 2020-07-20
MORE AT Google
Una experiencia absolutamente espantosa. Pedí mi comida en línea, a través de su propio sitio web. Recibí un correo electrónico de confirmación, número de pedido, todo lo que esperaba. También se llevó mi dinero. Después de dos horas de espera y de hacer llamadas fallidas a la tienda (me encontré con un mensaje automatizado de "nuestros operadores están ocupados, por favor espere"), decidí ir a la tienda en persona. Llegué y descubrí que estaba cerrado. Así que al día siguiente (hoy) entré a la tienda para reclamar mi reembolso. El sitio web dice que si hubo un problema con el pedido, hable con la tienda local. Así que hice exactamente eso. Me recibió un hombre risueño y risueño que no podría haber mostrado más desprecio o desdén si lo hubiera intentado. En repetidas ocasiones dijo "no tiene nada que ver con nosotros", y primero me dio un número de teléfono para llamar, al que llamé mientras estaba en la tienda y repetidamente fue a un mensaje de voz genérico. Luego me refirió al sitio web (que, por supuesto, lo remite a la tienda) a la oficina central de correo electrónico. He enviado una queja por correo electrónico; queda por ver qué sucede a continuación. Sin embargo, te aconsejo que te pierdas esta franquicia. Pésimo. Le he dado 1 estrella porque 0 estrellas no es una opción. 1 estrella es muy generosa por veinte libras de comida que ni siquiera vi.
Sean C . 2020-07-20
MORE AT TripAdvisor
Ordered on line and payment went through. Food never arrived. After a two hour wait i drove round there to find the store shut with nothing viable to say why. Still waiting for my refund. Will never use them again.
Lewis Hurst . 2020-07-20
MORE AT Google
Cold food that took 2 hours to arrive - never again!
Debbie Obrien . 2020-07-12
MORE AT Google
Missing items on delivery, phoned for an explanation and a very racist and rude cretin claiming to be called Sals that worked for the restaurant did nothing about it. Disgraceful service would not recommend, Pizza Hit should investigate this branch.
D Mc . 2020-05-16
MORE AT Google
Pizza Hut screwed up my order and ruined my evening. I placed an order via Uber Eats to this establishment, not because they’re the cheapest which they’re clearly not, nor because they’re the tastiest, which again, they’re clearly not. It was because my kid wanted the Doritos Nachos. After waiting for 45 mins (acceptable), I found that they’d left the said nachos off my delivery. You can imagine how my kids felt after yet another week of lockdown there much needed treat did not arrive. The Uber Driver had not pulled off so I shouted him over. Waqas said he’d go back and return with the nachos. This was evidently a complete falsehood. Lying during Ramadan, surely says something about his character too, but hey? What does this Kaffir know, right? I then attempted to ring the shop and they simply picked up the phone and put it down straightaway, several times. Clearly they think more about profiteering during lockdown than customer service. So I now had angry and upset kids, no nachos, no recourse, no accountability, no service and stuck without a resolution. So thank you Pizza Hut for F@&king up my family’s evening. I did finally get a response from Uber who refunded the price of the Nachos. But they completely missed the point. My issue was not about paying for something I hadn’t received. It was about the impact and damage cause by the experience. As it happens, I went and bought a large packed of Doritos from the Garage, smothered them with grated cheese, popped a few jalapeños and gherkins on the top and whacked them in the microwave. Ten times better than the S#!t Pizza Hut serve up. So, Pizza Hut, Uber Eats, Waqas the Uber Driver, hang your head in shame in view of your abject failure.
simonkingsingh . 2020-05-11
MORE AT TripAdvisor
We have ordered two pizzas and come cold pizza and undercooked and we ring them tell them pizza not made properly the guy give phone to manager he don't know how to talk with customers he don't have any sense of humor he said to me don't order any pizza from chorlton pizza hut
Meet Sran . 2020-03-21
MORE AT Google
Really awful experience. Food was completely cold. Called the restaurant and was spoke to very rudely by two different people. Told I was lying about delivery times and that my food couldn't possibly be cold. As one pizza had been opened (not eaten-just put in the oven) he said he couldn't bring new pizzas. Also the margherita tasted horrible and wasn't eaten. AVOID!!!
Sophie Bennett . 2020-03-18
MORE AT Google
literally the worst pizza place I've ever dealt with. driver was lost for 1 hour and my order was missing things when it arrived. completely incompetent. Will never buy from here again.
Shiny Bunny . 2019-06-23
MORE AT Google
Pizzas are horrible. Do not recommend!
Hanes T . 2019-03-02
MORE AT Google
got a cold pizza also was late 3 hours also I been charged full price
Nate Radighieri . 2019-01-25
MORE AT Google
Great pizzas, always hot, but always late, 25-45 min wait more like 1-2hrs
Mr O'C . 2019-01-19
MORE AT Google
I called them to ask them if they are opened and the guy called me dumb because I called to ask for orders once
Melika Moshir . 2019-01-14
MORE AT Google
Tried them numerous times in the last few months and they're seemingly incapable of delivering a decent pizza. Toppings are inconsistent to say the least, although they are occasionally what you've ordered. Pizzas are usually burnt, although generally still edible. Garlic bread ranges from 'under cooked and soggy' to 'wet sponge.' On the plus side they're always delivered on time and politely. But still, a dog turd is a dog turd however nicely someone puts it in your hand. Try another branch if you can.
Simon Halls . 2018-07-23
MORE AT Google
Awful experience. really unprofessional & untrained staff. There was £3.99 pizza plus drink poster displayed on the shop door but the guy at the shop refused to give the drink. He was not aware of its own company's offers. Worst customer service. Avoid!
Ammar Saleem . 2018-06-25
MORE AT Google
The guy who answers the phone is extremely rude and gives very abrupt answer's very unhelpful lacks customers service skills then on top of this the pizza was two hours late cold and tastles I called to complain but the pratt who answerd said sorry if you wish to complain you need to email head office what a complete joke didn't entertain it and will never place an order with them again
Shareen RT . 2018-03-28
MORE AT Google
Avoid this pizza hut at all costs, manager zohair is unprofessional and rude, does not have the decency to apologise when the order is blatantly wrong. The staff there are neanderthals to say the least.
S SBM . 2018-03-04
MORE AT Google
A very bad manager and a liar ,my order was super supreme pizza without Pepperon and spicy pork sausage . when I arrived to take my order , I asked him to confirm that he said without Pepperoni and spicy pork sausage . When I arrived at my house I found Pepperoni and spicy pork sausage.
Peaky . 2018-02-25
MORE AT Google
Pizza was half an hour late. Wednesday night so no excuse. Very poor. Won't be ordering from here again. Don't buy from pizza hut.
Joe Alford . 2017-11-15
MORE AT Google
Just ok , not the best I have try it elsewhere .
Mark Wood . 2017-09-19
MORE AT Google
The pizza was lacking cheese. It was like just eating bread with tomatoe base. Staff was rude.
Madiha Aslam . 2017-07-30
MORE AT Google
Got one of the worst pizzas I've ever had from here for twice the normal price.
Cyber Bilge . 2017-04-16
MORE AT Google
Friendly staff and good priced pizza
Manchester Drone Owners club . 2016-12-14
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in North West
483 Opinions
We ordered a mini burger and instead of a fillet they put a chicken wing in it! My daughter bite into a bone! They are terrible