Based on 195 opinions finded in 1 websites
Based on 195 opinions finded in 1 websites
Opinions
Very good portions delivery was early and food was warm and fresh
abd abd . 2024-07-08
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Excellent food, fast delivery, thank you team
Ash . 2024-06-22
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Dipesh was our delivery driver, fast delivery and friendly on delivery. 👍
Akis Soteriou . 2024-06-14
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Pizza was Great Manager Anam was very friendly
Azizur Rahman . 2024-06-04
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The best place to order pizza. Me and my family always order from here. Pizza is always fresh and tasty. I ordered over the phone today. Stuff are really polite, friendly and patient. Thanks 😊👍
Jasmine Dee . 2024-06-04
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New handcrafted dough is good addition....
Inam Ul Haq . 2024-05-31
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Good experience and excellent stuff from varun. He delivers food with smile.
Sampath . 2024-05-23
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The pizza was delicious and hot.varun is a good professional driver and good behaviour.
Saikiran Mudhiraj . 2024-05-13
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The pizza is very nice and super. There is a guy named Varun who is handsome and nice helping the people with at most care. I think he is the best guy there.
Vakkanthula Manikanta . 2024-05-10
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Great guys, I accidentally ordered the Supreme thinking it was the Veggie Supreme, explained we had muslim guests and they exchanged the pizzas no fuss. Great service
Omer Keskin . 2024-05-03
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Visited my local Pizza Hut and had a fantastic experience. Initially ordered a Medium Chicken Feast pizza but wanted to change it to a large. Anam, the staff member, was incredibly helpful and made the process seamless. He’s always a pleasure to deal with. The pizza itself was delicious, loaded with flavorful toppings. Highly recommend this Pizza Hut for great service and tasty food!
Qais Abdelshah . 2024-04-23
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Very nice staff.the deals are great -you can get a lot of food for a pretty reasonable price.the service is great-the food is generally ready quite quickly and the servers are all so friendly
Abdul Muhit . 2024-04-16
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My experience at pizza hut southgate has been amazing. I love the customer service that I've seen and they make the pizza's well done. They have good timing for my orders to be ready and I haven't recieved any issues at all. The receptionist that took my order is very nice and understood my request. Overall its lovey
Mahari Osei . 2024-04-07
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Tava was very helpful and sorted my order bery quick
George Gregoriades . 2024-04-03
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Great customer service thanks to Saba Highly recommend ordering from hapmden square pizza hut
Carlos Gobin . 2024-03-21
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The food was fresh and hot, the delivery driver was also really friendly and fast. Definitely gonna order again.
Anas Abdullah . 2024-03-21
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Dipesh was a fantastic delivery driver. Very friendly and efficient with delivering my food. Greeted with a smile and pizza from pizza hut is always a great hearty dinner.
Theo Christianou . 2024-03-19
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I was served by the only lady working there I believe her name is saba . Her service was outstanding, very polite and super competent in what she does. I saw a customer give her a hard time on the phone but she kept composure. The food is well cold , hot and cooked promptly. All in all 5/5 would come again
DOLFUS (CRESCITA PERSONALE) . 2024-03-14
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Fresh, tasty always a family favourite
Khristian Rawlings . 2024-03-13
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mine was a delivery order the pizza was ok but the service appalling I had the driver shouting at me and being very rude because I didn't have the code for the big gate and he couldn't come in with the car. I only had the small gate code. My street is closed, so instead of making a fuss and shouting at me he could have just left the car outside walk through the small gate and deliver, but he also was very rude when I told me the lift is now working and he had to come to the 3rd floor. This is out of my control. When he got to the door he didn't say anything and almost threw the pizza boxes at me. I have also called the restaurant regarding my complaint and rudest people ever even on the phone, not even an apology.
Amalia Iaccarino . 2024-03-12
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Pizzas are delicious. Staffs are very professional. Thanks.
Geani Chirita . 2024-03-08
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Very poor customer service constantly put on hold no knowledge of deals on offer extremely rude really awful took 1hr + to arrive just all in all poor experience
Chloe Mettle . 2024-02-26
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Very regular customer, Pizza Hut Southgate offers great service, delicious hot food and always delivered on time, Imran who normally answers the phone when I call, is always so polite, helpful, enthusiastic and very friendly, I never had any problems, delivery drivers are always polite.
Katie . 2024-02-24
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Great customer service by Anam. Thanks 😊
saba nafisha . 2024-02-13
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Amazing service and great attitude by Muhit for delivering the pizzas last night. Thank you!
Jatin Chavan . 2024-01-20
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Everything is fine..... Food.. staff
Inam ul Haq . 2024-01-10
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Loved it! The customer service was excellent. The ladie’s name was Sama. She communicates great with her customers!
John . 2023-12-05
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Ordered online. No confirmation email received even tho I have been charged. Called the shop and spoke to the most useless individual who basically has no clue what was going on. Advised to order again. When asked if we could order over the phone the offer we wanted wasn’t available. So £40 charge and no food. Terrible service for an employee they literally doesn’t care about customers and needs some customer service training
David Crow . 2023-11-11
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This place was totally amazing. Totally amazing. Not only is a pickup large Hawaiian barely £10 the food is absolutely amazing and it's still very hot and warm after a long time- the heatkeeping packaging has been done well. The food comes quick as well. Although other things, such as the chicken wings, are more than slightly expensive, the service is overall very good.The experience was very good with the sales lady who was exceptionally kind and nice, Saba.
Adrian von games . 2023-10-28
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After a considerable period, I decided to order pizza from my local branch, and the experience was quite memorable. As I walked up to the counter, I was pleasantly surprised by the friendly demeanor of the staff, especially the manager, whose name I believe is Saba. She exuded professionalism and made the entire process exceptionally smooth. Saba's attentive service added an extra layer of satisfaction to my visit. Her knowledge of the menu and the way she assisted me in making choices was truly commendable. It was evident that she took pride in her role, and it showed in the high-quality service she provided. When our pizza arrived, it exceeded our expectations. The aroma alone was mouthwatering, and the first bite confirmed that it was indeed delicious. The perfect combination of flavors and the freshly baked crust left a lasting impression on our taste buds. My companions and I truly savored every moment and every bite of this delightful meal. This experience at the local branch reaffirmed why we keep coming back for their delectable pizzas.
Ibrar Qadus . 2023-10-11
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The service was amazing the food was amazing the people (saba) had impeccable service when I wanted to cancel my order she was so kind about it and didn’t show any annoyance
Laura Sofia . 2023-09-24
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Great experience here, fresh pizza, fast delivery, great service.
Ava Abdool . 2023-09-18
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Order two pizzas online, they were prepared in rapid timing and were delicious. Very grateful to be served by Saba! She was super welcoming and helpful. Thank you again!
Alex Elliott . 2023-08-07
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This is my local branch and they never fail me! Pizza is always delicious, piping hot and arrives quickly. Delivery drivers are always very friendly and polite. I was having a really bad day once so decided to be lazy and order a takeaway and they sent me the most delicious pizza and included stuffed crust for free! It made my day, I could have cried lol. It’s the little things that count at times!! Thank you Pizza Hut Southgate! You have a loyal customer in me :-)
Habibti. Flexxin . 2023-08-04
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Ordered classic crust without garlic sprinkles and received the classic crust with garlic. Was meant to be one of the special “loaded” pizzas but barely any chicken and the chicken that was present was tiny tiny little pieces, so small I could barely see them. The Robinsons fruit drink I selected was replaced with… wait for it… water! Cookie dough was unfortunately burnt so too hard in places. And they did not supply the ice cream that is meant to comes automatically with the cookie dough… :((((
J K . 2023-05-18
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Tasty pizza tasty cheese melt 11/10. Saba was lovely to get served by, very polite will definitely order again
toniator23 . 2023-04-09
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Me & my Partner decided to order for our dinner, Delivery driver Samir was very nice, polite & delivered our order with care. Food arrived quickly, was fresh & very hot, everything was correct & we were both left happy & satisfied. Would love to have the driver deliver to us again! 👍☺️
Zara Hussain . 2023-04-09
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Delivery Driver Samir was excellent and polite. Food came hot and on time. Would love to have him deliver to us again.
Andrew arti . 2023-03-06
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Great communication and quick delivery. Very quick to deal with our issue. No hassle. Thank you!
Aran Family . 2023-02-28
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The manager name Anam was very helpful.
huzafa mughal . 2023-01-19
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Super fast delivery, food piping hot!
Jessica Wrighton . 2023-01-09
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They always deliver pretty quick to N11 area and the pizzas are nice, I get it as delivery once a week and no problems. Thanks.
Maria Perlingieri . 2022-12-15
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Avoid at all cost Ordered through app and recieved no order at all , was late at night 11.30pm. Rang up and that night and was told to ring up next day for refund. I rang up manager and he says i need to contact Pizza hut head office to request them to look into it. Ive contacted my bank fraud team and they are starting an investigation. AVOID AT ALL COST SERIOUSLY
Connoisseur Genetics Connoisseur . 2022-12-08
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Absolutely amazing customer service, the best this year in fact! I accidentally ordered a medium size pizza with the wrong ingredients. I contacted them and they kindly offered to re-deliver a large pizza with the ingredients I wanted with no extra cost! Its so cold outside and they were so accomodating and lovely! The food was fab too, arrived hot and cooked well! Very impressed, 10/10 service and food quality!
Alisha . 2022-12-06
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Addicted to the £5 pizza with garlic sprinkles!!
James Williams . 2022-08-16
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**DO NOT BOTHER WITH THIS BRANCH...SPECIALLY WITH DELIVERY ORDERS** Would give '0' stars if I could. They NEVER get the orders right when delivered..never!! End up with staving children waiting for the right foods to come again. If you ring on a tel number they cant find on their system, they refuse to talk to you for order enquiries!! UNBELIEVABLE! The answer the phone with "hello.. yes??" numerous times now. I ask is this Pizza Hut?.. "yes" and then nothing. When making price/order enquiries for advance food collection, he refused to tell me anything useful on the phone, and put the phone down on me while still talking. Never spoken to anyone so rude. WHO RUNS THIS BRANCH???? Apparently he was the manager too!!!
Sev I . 2022-01-24
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I ordered a medium pizza with chicken strips. The food was very nice
reuben santosh . 2022-01-19
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Tried to order a delivery, they are 1.9 miles from me, said they won't as its too far, asked to querie this with a manager, he was rude from the start of the conversation, relayed his message that they won't deliver due to their system, then said hes 'got stuff to do' and hung up. Amazing customer service skills demonstrated.
Michael Douglas . 2022-01-08
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Lovely staff, great service, fresh and quality pizza.
Selim . 2022-01-03
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It was late delivery because driver couldn't find my address, so i gave a call and asked about my pizza delivery, person I spoke on the phone he was very helpful. Much appreciated for his help, thank you..
Ersin Ozelli . 2021-08-23
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I got a raw half cooked pizza last night after 40mins wait for collection. I saw the chef going in and out as he was also on delivery duties. I've tried to call to complain but no answer. This has completely put me off pizza hut, actually it's put me off pizza.
nav kang . 2021-05-27
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Delicious and cooked as per request. Great delivery and as always, great service! Wael and the management have been great, daniel as a driver has been great also.
AP J . 2021-03-03
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I love this place so much! I order from here every week lovely staff. Nadia always served me over the phone and is 👍🏼
Nikki Macris . 2021-02-22
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Good Customer Service. Easy ordering and polite staff
Ollie Russell . 2021-01-19
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Excellent customer service,hot food
Israt Zahan . 2020-11-25
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Always been great. Friendly staff pizza always ready on time. No delivery issues never over done. Cant fault them.
Haroon Rauf . 2020-09-12
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I have ordered large vegetarians for £10.00, which is comes with a free side as it’s mentioned in their websites and and also I took their offer which’s medium Margaret’s For extra £5.00. My order came in times and for my surprise I have received large margarita and 2 small size, and when I phoned to complain I didn’t get satisfaction answers, as this was my first time to use there website, I am really very disappointed and I shall never use them again.
Serag Hamed . 2020-08-30
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I can get a get good dinner here, pizza and coke, often cant eat it by myself although sometimes friends help me
Jaaammmiiieee TheUniverseOfSchleuter . 2020-08-24
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Been a customer for 30+ years. Never had an issue, always great pizza.
Bob Smith . 2020-08-06
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I’m craving it right now but other than that I know it’s well blooming good
Gacha VSCO . 2020-07-31
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Food poisoning central!!!! Avoid avoid avoid. We were sick for days afterwards.
Lucy O . 2019-12-26
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Great place. I was meant to get a small pizza but they gave me a medium
Brk Zr1k1 . 2019-12-05
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Pizza arrived cold. Forgot my cheese triangles, they came after I finished my pizza... again cold. Waste of money.
Shahed “Pops” . 2019-11-13
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Just save your money and don't give it to fix their non existent service. Unbelievable, it has happened again, what a horrible service, by far the worst way a company can be administeredit doesn't matter what problem you have, they will be completely stubborn about what they say while being rude and acting as if there is no way to solving your problem, 1/10 worker gives a decent service. The managers seems to be ghosts, they are completely unexistent, it doesn't matter what they say seems like everything stepped on by anotner nmanager. nere s no point on them having a Customer service when is never used not their computers to take simple notes. Honestly at this point you shouldnt even consider ordering at this place when you have domino piIZza next or pizza express, even fantozzi which is a bit further Dut provides a good service and amazing pizza. Just save your money and dont give it to them at least not until they do something to fix their non existent service.
Kevin Espinoza . 2019-09-01
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so slow just go dominoes across the road
ryan keeshan . 2019-07-20
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Awful service and food. My pizza arrived with pepperoni on which I don't eat. The garlic bread was burnt on the outside and slightly cooked inside. Tried contacting the restaurant and Pizza Hut customer service with no reply.
s . 2019-07-09
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OK there is a manager who is good a slim black gentleman. Very polite and has a great demeanour and service. Then you have this rather large Asian guy(I'm Asian too so I'm just being honest) gave us the wrong order. We wanted classic. Came out thin with hardly any toppings. When I went back he was rude. Refused to give me his name and basically made me feel like I hate Pizza hut. So there u go I don't order there anymore! Maybe when Pizza hut decide to employ proper English speaking managers with courtesy or puts the individual I mentioned earlier then I may go back. :)
AG Dolla . 2019-06-28
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service was much better than the domino, staff is very polite and food was hot when arrived and had no issue at all.
ionela Serban . 2019-03-04
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I ordered my pizza on sunday, and they forgot to bring the cheese triangles. They said they'll bring it ASAP. It ended up coming on Monday. No wonder these retards can only get jobs in fast food.
Anish Amin . 2019-02-03
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The staff are very friendly and will usally fix whatever issue you have. The drivers however are rude, lazy and disrespectful. They are always late and constantly mess around. I caught my driver smoking weed after he had brought my food for about 30 minutes when he had about 5 other pizzas in the car. Absolutely a joke. This leads me back to the staff. They always have to clean up the drivers mess and it's a shame because the food is really good.
Venney Nicola . 2019-01-12
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Terrible service they have a kid answering the phone calls and when you turn up your order is wrong. Stay well away use another branch!
Danny Hussain . 2018-12-21
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If I could I would give zero. Customer service - terrible Staff - terrible and not polite. Ignoring people!!!!! Pizza - cold and terrible
Ewa K. . 2018-12-13
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AVOID AT ALL COSTS. Ordered food and waited over an hour. It arrived burnt and missing sides. When we complained the staff were very rude and said we were “wasting their time”. If only we could order delivery from a different hut...
Miles Leven . 2018-11-18
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I really enjoyed it, I ordered 2medium pizzas and they gave me 2 large pizzas for no extra cost plus free garlic bread
SXCXG Channel . 2018-11-12
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Lovely pizza and friendly delivery guy 😁
Zoe Harris . 2018-11-11
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Pizza delivery took 1 hour 30 minutes! And came cold! Terrible!
JULIAN Kozah . 2018-11-09
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I ordered food and waited over an hour for cold food to arrive. I called the store and the manager straight up lied to me twice, first telling me the driver would be 5-7minutes away and then 15minutes later telling me he's outside my house when he wasnt even on my road. Once he had arrived I new instantly the food was cold and i called the store again and they offered to make new food so i would have to wait even longer ( i have disabled parents and little kids who were hungry too) he then offered a discount which the driver refused to pay and he then left with the food. If i could give 0 stars i would. This is not the first time either as they send food with missing side orders and stuff and offer to provide it in the next order which they never fullfil. Today i had enough and rang the customer services who then tell me the store would have to authorise the refund, so now i am left here with no food and money short in my bank account so i cannot even order another take out. STAY AWAY FROM THIS PIZZA HUT BRANCH!!!!!!!!!. These people are supposed to provide a simple service and cannot even do that correctly.
Mohammed Khuyer . 2018-10-14
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The delivery was okay but the Pizza wasn't cooked I had to take it back
Sharon Harris . 2018-10-11
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Cold pizza that tool 70 minutes to arrive
Ollie Smith . 2018-10-04
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The most disgusting place I’ve ever seen in London.I just found on my pizza a huge hair and the excuse that the manager could use is a simple “I’m sorry” sorry doesn’t stop me being sick mate.You guys don’t even wash your hands before you cook you are the grossest company.
John Harris . 2018-08-16
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Ordered delivery. Quick delivery, generous toppings, good dough.
Alexey . 2018-06-10
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I have been ordering for years from here, recently i ordered a pizza when it was snowing, took an hour and a half and was cold. Fair enough, i called and let them know and after a chat "What can we do about the weather?!" agreed to give me a hot pizza the next time i ordered. That was yesterday after i returned from holiday. Called up and mentioned the logged free pizza, they called me a liar, that there was nothing on the system! After using them at least once a month for 5 years! Guy never even checked my account, telling me both my land line and mobile were not registered (he clearly never put my details in, even after i explained everything five times), then told me the manager was away and to call back in two weeks. Funny the manager and him share the same name! A complete joke and unbelievable way to treat a loyal customer. I will NEVER get pizza from you guys again. I am still angry at the way Mohammed spoke to me, as others have said. AVIOD THESE CLOWS
Joel Newman . 2018-03-26
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Disgusting customer service. Only reason I ever order from here is because my daughters like the cookie dough from Pizza Hut but the service here is horrendous. The manager who is apparently someone called Mohammed is incompetent can’t speak English well and has selective hearing. He is exceptionally rude. Other staff have previously said he isn’t the manager but acts like he owns the place. The owners of this establishment need to sort out there staff otherwise it doesn’t look good. My Advice is avoid at all costs.
Junaid Ali Gaya . 2018-03-25
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Ambience is Good, friendly staff. I felt food portions were small, priced above average and felt taste was ok. We had sp Biryani was Ok, veg pakora was not good and Papad was good.
CLML one . 2018-03-12
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I'm 5min driving distance from them and they send me cold food after calling them and complain about the food they tell me that next order will be free after a order of £25.00 they send me a £5.00 pizza miserable service Never use them again I feel sorry because I was a regularly customer 2/3 times x week
andreea deea . 2017-11-30
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Try to avoid this hut, took an hour after email said 25-35 to come and was cold. Tasted a bit off as well.
Mr Sam . 2017-11-12
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Ordered twice and over an hour both times!!?! It’s pizza come on guys, wouldn’t order again!! Really really poor!
chris beazley . 2017-10-03
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Waited for 2 hours for our delivery to no avail (our order confirmation email said that it would take 25 - 35 minutes to be ready). Called them and asked what was going on. Frequent miscommunication going on, the gentleman who answered the phone didn't seem to have a good grasp of English and seemed clueless about the situation. He asked us what time we wanted it to be delivered, when we'd ordered it to arrive here ASAP (the default setting the website provided). He told us it'd arrive at 2:10, we called again at 2:20 and then we were given a cock and bull story about how the driver had been outside for 15 minutes trying to get in. This was a lie as no one had rung our intercom, and we'd received a delivery earlier so it was working. Then we were told that the order had been cancelled and that we were "wasting his time"? He was very rude on the phone, so when we said that we'd be taking our business elsewhere, he told us that he "didn't care". Ended up hanging up due to him becoming rather aggressive. All I can say is that we're glad we didn't pay via card, because this would've been an immediate chargeback. We've used this hut for years and the service has almost always been good, so I'm not sure what happened today? It's a shame, but we won't be ordering from them again.
El . 2017-09-04
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Just received a delivery of Cold Pizzas Undercooked base Cold undercooked garlic bread. Awful! Never use again
nishi patel . 2017-07-28
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Wrost pizza I have eating topings horrible taste ...never again. ..pizza Hut new Barnet is best have fresh topings ..nor recomend ..
M R . 2017-07-01
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Awesome thin Italian veggie pizza. Thanks guys
Kartik Shah . 2017-04-06
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How this branch is still open i do not know. Terrible service. Messing up is a habit of theirs. Avoid at all cost.
Dave Anon . 2017-03-29
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Ordered delivery from there a week ago and waited quite a while before receiving a call from the delivery guy telling us he was lost. After explaining to him for 10 minutes where we were (to no avail, he couldn't understand basic directions) we told him to take it back as we didn't want cold pizza and asked for a refund. Received no further call of apology from a manager or confirmation of refund and by then we were too tired and busy ordering from elsewhere to be doing it as it was late. I just checked my account to see if it came out and I have been charged and will need to go in myself to reclaim the money. Safe to say I won't be ordering from there again.
tia casserly . 2017-03-26
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Really good, quick delivery and hot, fresh Pizza. First time ordering from here and will do so again. Only slight thing is some more mid-week deals would be good!
Maili Kamasis . 2016-11-29
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Staff totally incapable of producing correct order!! This is fourth time my order has arrived incomplete!Cold soggy pizzas and garlic bread with more tomato purée than any other filling.No attention to any detail at all.This Pizza Hut should be closed down!!
Demetri Anastasi . 2016-09-30
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This place is terrible. Waited 2 hours for a pizza and then they deliver it cold. Never, ever ordering from here again!
Arnav Jhanji . 2016-02-07
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The worst Pizza Hut store I have ever been too! The team need replacing or re-training! Better to order from new Barnet!
Billy Warner . 2016-01-26
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Waited 1.30h when said would arrive in 45min. Pizza arrived cold and sides cold. This branch of pizza hut is useless. Nevermind Saturday, if delivery time specified the refund would be nice for a double waiting time. Plus two different pizza sizes. Ordered double large offer received totally different sizes. Never again!!!
Piotr Waszkiewicz . 2015-11-21
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Walked in to make an order last night. There was only one person behind the 4 counters and she was on the phone taking an order. The other phones that were ringing remained unanswered. There was nobody else available to serve me or anyone else. After more than 10 minutes of waiting, still no service, so I walked out. Needs more staff.
Mustafa Kulle . 2015-04-10
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every time I have ordered from this particular branch they have given me a different price . My most recent encounter with this particular branch was on new years day . They over charged me ,kept my change and didn't give me the dips I paid £3 for . when I called asking where my change and dips were they said it is coming and nobody come . Avoid this place they are con artist !!!!!
Kelly Hennessey . 2015-02-09
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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68 Opinions
The menu doesn't allow you to choose an accompaniment with the soup or sauce that one orders eg. Pounded yam,etc
cookedpizzagarlic