Pizza Hut Delivery in Plymouth - Phone Number, Reservations, Reviews

Had our food delivered this evening, found a hair mixed in with toppings in the first bite! Rang to get a replacement, was very polite about it and the first guy I spoke to handled it wonderfully and was really apologetic… However, once transferred to the manager it all went downhill. Very unhelpful, uninterested and unapologetic. Stated I had to send proof of hair and pizza to prove I wasn’t ‘scamming’ them. I explained the pizza only had one bite missing and I was happy to return it. He went on to say until they’d carried out the necessary checks their end, they could not send a replacement or offer a refund. As requested the hair and pizza was emailed over, to which the reply we got via phone call, was no one here had that colour hair and there’s nothing we can do. When I asked for proof that the hair colours of staff could be sent to prove that he wasn’t scamming me out of my money, he replied they couldn’t do that. Not really sure where the manager learnt his level of customer service, but as someone who also works in hospitality, I’m happy to offer any advice on how to handle a customer complaint appropriately :) Sat here with a hairy pizza, going free if anyone wants it

Cheaper than the hospitals m&s or warrens which is soooo over priced

What has happened to the hut?! Ordered 2 Margaritas for delivery and they were terrible. Horrible dry, hard base. Hardly any cheese, and they were cold. Nowhere near as good as it used to be. It was like eating a cheap no frills supermarket pizza. They seem to be trying to cut their overheads by skimping on everything that used to make their pizzas really nice, but of course the price is still the same. Shame. I won't be ordering from Pizza Hut again.

I popped into the shop to grab a quick bite and was not disappointed. The pizza was hot, fresh, and tasted delicious. The crust was crispy, and the toppings were generous. I am not a big pizza fan, but I would definitely go back to try other topping. The staff was friendly and the ordering process was easy, and the restaurant was clean and well-maintained. Overall, I enjoyed my experience with Pizza Hut and would definitely order from them again.

Long dark and grey hair in middle of pizza this evening.

Worst pizza I've had in a long time. Under cooked and garlic bread had a stingy amount of cheese

Good spicy pizza!! Great service

Pizza Hut what's not to like really 🍕😂😂

Good selection of pizzas and salad bar. Friendly staff, quick to be seated. Good value for money. Clean tables and cutlery.

A very good service, polite and helpful with deals that you don't hear about that could save you money 😁

Friendly staff on a busy night. Food tasted good and freshly baked.

Ordered for delivery but unfortunately they didn’t have pineapple in stock and had to get some from another store. Received a phone call explaining the situation and that there would be a delay but was offered sides/drinks to apologise. When food arrived, it was great quality and the delivery driver was friendly.

Terrible experience. Absolute shambles of a company.

Bit burnt and they brings wrong order

Great service, delivery was super fast our 50/50 pizza was great and we loved every bite of it!

I ordered the large pizza deal with sides and a drink today, along with a tub of Ben and Jerrys through the Uber Eats app. Our drink was not delivered and the ice cream was the wrong flavour. The garlic bread was stone cold. The pizza was incredibly oily and it soaked into the box causing it to be flimsy. The delivery service was TERRIBLE. I said to the deliver that it was the wrong ice cream and he shrugged his shoulders and went no, then walked off. I am very disappointed with the food and service and will not be ordering from here again.

Terrible service is accepting an order, taking payment, leaving someone waiting an hour and a half, updating them on the app that their food will be delayed 20 mins, then just canceling the order. Then taking 3-7 days to refund. Thanks for ruining my eve its now too late to order anywhere else and I have work early didnt really want to be cooking now.

What a con.... Phoned to place an order for 5 desserts only to be told that I have to order a pizza.....the price of 5 desserts is the equivalent to the price of a pizza if not more. Totally shocking service

Didn’t arrive didn’t get a refund

Ordered 12 pizzas for work lunch from Derriford Pizza Hut. Spot on service. Arrived right on time driver very polite and helpful. Gareth and Rachel extremely helpful with ordering and great value too. Thanks all for making a great lunch.

Amazing service, always my treat takeaway. Never get anything wrong and are quick with delivery

Placed a order whilst waiting a unsatisfied customer came back to return pizza that she was unhappy with and the staff gave her a mouthful of abuse which was uncalled for. Staff told her to come back next day for refund as she was walking out the staff shouted slag in front of customers

Really awful greasy pizza, 1st and last time getting one from there.

Very good guys operated in the pizza and very helpful

Arrived at 8.35pm this evening. After already checking website for opening hours closing at 11pm but we found it closed. Party of 6 very disappointed.

Good pizza and cheaper than usual if collected. Bit of a wait after arranged collection time but otherwise great.

Good pizza. Always doing good offers.

Doubt you'll experience worse anywhere!!!!! rang for collection, gave me a time, got there at said time, " sorry I haven't even started it, do you still want it?!!!!!!!!!!!!

Good food and good place to take family

So today in pizza hut I went to change my daughters nappy and what can only be descibed as a fat overweight pig of a woman questioned what I was doing. I said changing my daughters nappy have you got a problem with that?! She said yes you are a man and shouldn't be changing a girls nappy!! She might not want you looking at her! Has it really got to this in this day and age?! Absolute joke!!

Poor slow service. Was told it would be 10minutes. 30 minutes later had to ask why it was taking slow long. I could have made a pizza quicker myself

I only return here because my kids love Pizza Hut and it's the only one that delivers to is. Nothing like the Mutley Plain branch we used for years and had no complaints about. The Derriford Hospital unit has sloppy service, wrong orders, we've been over charged and the pizza is often soggy to name but a few. The cherry on the top was when they sent a full meat pizza instead of a veggie one. They replaced it but inspite they added so many jalapeños the dough and onions didn't cook and it was inedible.