Based on 135 opinions finded in 2 websites
Based on 135 opinions finded in 2 websites
Opinions
Good staff and very good food. Highly recommend + Peter was very friendly and helpful 😁
Kasper Sledz . 2024-08-26
MORE AT Google
Order food and items were missing I called them and they said If I want it delivered it'll be a 2 hour wait and they will charge me for it. Any other restaurant would give free deliver and something complimentary. Very bad service, will never order again
Moiz Rehman . 2024-08-16
MORE AT Google
Very nice pizza but awful delivery experience. I ordered food for me and my brothers. I order a ham and cheese pizza, my older brother a cheese pizza and my younger brother a pepperoni pizza. It was about 8pm and the pizzas took a while to come. Eventually, they arrived. Instead of our order, we got mac and cheese and a ham and pineapple pizza? We rang up and said we got the wrong order, they told us to wait for someone to come and collect the wrong order, so we waited. They came and collected the order. Then we had to wait again for them to deliver our order. At about 10pm, they came back with our order. BUT IT WASNT OUR ORDER 😭. It was three cheese pizzas. I was disappointed but as it was so late i didnt bother ringing again and ate the cheese. Idk if this was a one time thing or?
Moony19 . 2024-08-12
MORE AT Google
Ordered food over 2 hours ago still no food! Called them multiple times to no awnser the one time they awnsered they said it was on its way... Lies! Never order here again its daylight robbery
FRØSTY Dan . 2024-07-14
MORE AT Google
The restaurant boasts a welcoming atmosphere, with friendly and attentive staff who ensure that every visit is enjoyable. The menu is extensive, featuring a variety of delicious pizzas with perfectly cooked crusts, generous toppings, and flavorful sauces.
Yahya Chamberlain . 2024-07-13
MORE AT Google
Delicious pizza and quick service, guy was really polite and helpful
Noman Raja . 2024-06-10
MORE AT Google
Very approachable woman who served me, gave me two free dips. Thank you!
ecoz reo . 2024-06-08
MORE AT Google
Amazing service and amazing food!
Skye Dicks . 2024-05-23
MORE AT Google
I didn't realise the pizza didn't come with a free garlic dip, would have ordered some if I'd known. Food was lovely and hot. Luckily we had free wedges which came with 1 dip.
Leah . 2024-05-17
MORE AT Just Eat
Picked up a pizza from here tonight. It was ready bang on time hot and delicious. The staff are really friendly much better than another big pizza chain starting with a D.
edward pritchard . 2024-05-12
MORE AT Google
Pizza lovely good price and thanks for the coke!
Elizabeth Tyrrell . 2024-05-12
MORE AT Google
one side of pizza had hardly anything on it won't be ordering again
Terry . 2024-05-11
MORE AT Just Eat
Excellent service, great tasting pizzas made by caring staff
here to listen . 2024-05-02
MORE AT Google
Food is always hot and on time.
Victoria Ward . 2024-04-25
MORE AT Google
Requested for 10:30, 11pm now and still nothing
Harry . 2024-04-12
MORE AT Just Eat
Food delayed for 20 minutes past the latest time, no answer to calls, no update on the app and food was stone cold. Absolutely ridiculous.
George . 2024-04-12
MORE AT Google
Great service.. spent time explaining my options as ive not been in a long while, will definitely return.
kenisems . 2024-04-07
MORE AT Google
Food was excellent. All ready and piping hot and service was excellent.
Mark Leveson . 2024-03-23
MORE AT Google
Driver got lost and food was stone cold by the time it arrived
Tyler . 2024-03-20
MORE AT Just Eat
Management keep canceling our order when ordering through uber eats after payment.
Ralph W. . 2024-03-17
MORE AT Google
Friendly staff, quick waiting time, overall great experience
Cloudy Carto'o . 2024-03-16
MORE AT Google
Excellent service. The pizzas were amazing and I didn't have to wait a long time at all to get them. Staff members gave me a great welcome when I got there to order and collect my food. Highly reccomended
Alberto Del Favero . 2024-03-16
MORE AT Google
We accidentally ordered for collection when we wanted our food delivered. I rung the Hut, they were very helpful and arranged for it to be delivered.
Joel Severne . 2024-03-10
MORE AT Google
Peter was great. Food was lovely and hot. Thanks again
Lauren Holmes . 2024-03-07
MORE AT Google
The best deep pan dough in Newport. Always crispy outside and fluffy inside. Staff is friendly. Pizza is always done under 15 min on collection.
Peter . 2024-02-25
MORE AT Google
Waited an hour for the food, the app said delivered however I didn’t receive anything. I called the store to enquire and was told “sometimes the drivers take them home to eat” and that another pizza will be made and be with me within 30 minutes. Fast forward another hour and the food is still nowhere to be seen. Absolute joke to be waiting 2 hours for a delivery that’s a 5 minute drive down the road.
Kyle . 2024-02-25
MORE AT Just Eat
Food was hot and tasty. Friendly staff. Great service
John Plumpton . 2024-02-23
MORE AT Google
Fast delivery and great service. My pizza was delivered quickly from time of ordering. Food was hot and fresh. Will be ordering from here again.
Sueanne Williams . 2024-02-16
MORE AT Google
Regular customer at Pizza Hut 10/10 every time and customer service from PETER is always above and beyond this guys needs a pay rise 👏
Christina Hobbs . 2024-02-06
MORE AT Google
Great service and fab staff. Food delivered fast and piping hot! Delicious!
Michelle Evans . 2024-02-06
MORE AT Google
Brilliant service.Food was excellent great amount of topping cooked to perfection.Well done ✔️ 👌
Jan Pope . 2024-01-29
MORE AT Google
One of the best vegetarian pizza I’ve had so far
Nailah Ali . 2024-01-25
MORE AT Google
I tasted vegetarian pizza, it was very tasty and delicious.
Zawyat al marjan technical services . 2024-01-20
MORE AT Google
Delicious Food and excellent quality
Mian irfan ali shah Kaka khel . 2024-01-18
MORE AT Google
Peter was very friendly and well spoken on the phone, providing an excellent and efficient service with a friendly demeanor
Charlotte Harrison . 2024-01-17
MORE AT Google
It was really good! Thank you very much!
Kerry-ann . 2023-12-21
MORE AT Just Eat
Undelivered. Re making after calling up again @20-21 pm
Terry . 2023-12-03
MORE AT Just Eat
Placed the order 5:25 took until 7:05 for someone to answer the phone!!!!!! Calling for 45 minutes to find out where on earth our order was as it had disappeared from the app too!!!! Young girl answered and said there was an issue and had to be cooked again! Ok that’s fine mistakes happen but at least have the thought of “maybe we should tell the customer” and to just not bother answering the phone for over 45 minutes of me constantly calling! Luck they answered when they did as I was just getting dressed to get a taxi to the place to see what on earth is going on!!!! And the pizza order was wrong! But by the time it arrived I couldn’t be bothered at this point!!!!!! Absolutely abysmal!!!!!
J . 2023-11-18
MORE AT Google
Ordered a meal online and twice the tracker has updated to a later delivery time. Now it's saying it can't track my order. Tried to ring them numerous times but no answer and the phone just goes dead. Very poor service so far.
Melanie Williams (Mel152) . 2023-11-13
MORE AT Google
Delivered wrong side order. Pizza was dry and stale
Angela . 2023-11-02
MORE AT Just Eat
Food was cold when arrived and was 30 mins late.
Hollie . 2023-10-31
MORE AT Just Eat
I politely requested NO JALAPENOS OR SALSA on my Doritos Cheese Nachos. Just the hot cheese sauce. I cannot eat spicy foods anymore. It's a shame because I love spicy food. You're supposed to take note of dietary requirements when prepping an order. Please do better next time.
David . 2023-10-09
MORE AT Just Eat
Ordered 2 drink only one arrived. Asked the delivery he said only one was given to him, where as on the bill it was clearly stated 2. This is not the first time this is happening.
Priya . 2023-09-25
MORE AT Just Eat
I ordered food over 2 hours ago and it still has not came. I was told I would be able to get a refund but I am not sure how
Rhuben . 2023-09-09
MORE AT Just Eat
Food hasn’t been delivered but says it has on the app
Leo . 2023-08-27
MORE AT Just Eat
Terrible service!!! Ordered food from this restaurant for delivery when it arrived it was burnt to a crisp. It was uneatable. When i called to ask if the food could be replaced i was told “it is what it is” the gent on the phone then told me that i was having attitude. When i asked for his manger he told me he was and there was no one higher than him from my knowledge and others in these kinds franchise they have a business manager and when asked for head office number we are told to give it. When i asked he told me no and when i asked for his name he also told me no. He kept raising his voice and having a pop at me!!!! So now left with food i can’t eat which means money down the drain!!!!!
Brook Vaughan . 2023-07-13
MORE AT Google
Great classic Pizza Hut taste. I made a special request and the team really went above and beyond to fulfil it. Lots of appreciation for Sam!
Julia Abbiss . 2023-06-03
MORE AT Google
Absolutely fantastic service from Pizza Hut Newport (Sam). Ordered a collection tonight and when returning home there was a small mistake on the order. After giving them a call Sam said he would deliver a new pizza as soon as he could. In 20 minutes he’d delivered a fresh order. Great service! Thanks
R M . 2023-04-14
MORE AT Google
Food was cold, very slow to make and deliver
tyron . 2023-03-29
MORE AT Just Eat
Been coming to this pizza hut regularly for the last 2 years and only had 1 issue that was resolved quickly and efficiently. Great food! Great staff and great prices. Thank you so much:)
Nikki Harper . 2023-03-28
MORE AT Google
Easy to order bit expensive but worth it for delicious pizza hot too this time! Very nice delivery man and right on time
Erica . 2023-03-18
MORE AT Just Eat
Disappointed with the pizza it was good but average.
Chris . 2023-02-24
MORE AT Just Eat
Was given the wrong cookie dough but the food was hot and tasted good as usual.
Chelsea . 2023-02-22
MORE AT Just Eat
Tasted Great & delivered bang on time :)
Simon . 2023-02-10
MORE AT Just Eat
Really small pizza for asking price, no dips added , not worth it at all , not recommend
Marlena Nazarko . 2023-01-29
MORE AT Google
My son ordered a pizza as a treat for himself (first pay day), but put it under our old address by mistake. Upon enquiry, the branch kindly remade his order so we could collect. Was ready in 20 minutes, no problems. Very helpful staff and very much appreciated. One happy boy and one happy mum. Thank you very much Cardiff Road foe the extra effort and great customer service.
Claire “-3-” Armstrong . 2023-01-20
MORE AT Google
The pizza looked like it had been kept warm somewhere cheese was congealed and just barely warm the base was chewy It was not fresh by any means
Erica . 2023-01-18
MORE AT Just Eat
Decent pizza and side at a good price, but delivery time is rather shocking.
Gareth Williams . 2023-01-18
MORE AT Google
Ordered a meat feast with extras, and that’s all I got was the extra mushrooms, sweetcorn and cheese. Abysmal as pizza was half cold on delivery. Refund, thanks.
Aaron . 2023-01-03
MORE AT Just Eat
I was pleasantly surprised at the wonderful service provided by this Pizza Hut. The store did not have any potato skins and just eat wasn’t updated so as a compensation the store manager Gareth send some chicken strips and Cheese Garlic bread. He was apologetic and explained the error and his customer dealing is way above what I expected. Thank you 🙏
Elaine . 2023-01-03
MORE AT Just Eat
I was very surprised how quickly it was delivered this time after a few bad ones and piping hot too Very delicious thank you
Erica . 2022-12-04
MORE AT Just Eat
Not being from the area, this Pizza Hut Delivery outlet was just a 10 minute drive from where we were staying. I ordered online for collection at 5.45pm. It was easy to find (right opposite Gwent Police HQ!), parked outside with ease. The pizza's were ready exactly ontime, they were as ordered and were more than satisfying. The chap that served me was really polite and friendly. The only issue I have is with the online order system (not specific to this outlet) it promised some free items if I created an online account. I did. The free items were not in the order. Not a big deal. It was good value for money.
Scarlet Opus (FutureTrends-TV) . 2022-10-23
MORE AT Google
Won't deliver even though it keeps popping up on my justeats as available. Don't see why the wouldn't delivery, just eats has delivered further before.
Heleana Powell . 2022-10-14
MORE AT Google
Dry food, no sauce or cheese, cold and disappointing
Mark Williams . 2022-10-11
MORE AT Google
Worst pizza we've ever had. Dough was dry and so overcooked. The toppings were all solid to the point we have cuts on our gums from eating it. Would've been happier with a 99p smart price pizza.
Jade Chilcott . 2022-10-05
MORE AT Google
Not a great dining experience. Ordered about about quarter past 5, and were told it would be ready about 6 to quarter past. They cancelled our order (10 min after already accepting it) because they didn't have the desert we wanted (we would have been happy to switch deserts). So we had to re-enter our order, resulting in a later delivery slot. When the food arrived half an hour later than our original plan, the pizza was barely warm, the ice cream was runny, and they had given us the wrong drink. Picking somewhere else next time.
Pam . 2022-10-04
MORE AT Just Eat
Hit & miss in this place. Pizza had barely any cheese or sauce and was slightly burnt
SDestination Pundit . 2022-09-20
MORE AT Google
Good but the toppings were pretty burnt but still good pizza
Korbyn . 2022-09-18
MORE AT Just Eat
lovely atmosphere beautiful and respectful saff
Nabaz Aziz . 2022-09-04
MORE AT Google
Pizza delivery over an hour late
Sam Bateman . 2022-08-07
MORE AT Google
Awful, bad quality cheese on the pizza, unfresh dough base, flavourless tomatoe sauce, not hot and bubbly, but dry, cold and unappealing. Side, underseasoned, undercooked and cold.
Amy Binnell . 2022-08-02
MORE AT Google
Food was cold and tasted horrible
Brychan . 2022-07-29
MORE AT Just Eat
My pizza was not cooked properly and all the cheese was smothered all over the top of the box and was pretty much dough left on the pizza to eat. ruined my night as i was just sitting down to watch love island. I would like a refund quite frankly.
Calum . 2022-06-11
MORE AT Just Eat
The food was delicious as always 😋
Roberth . 2022-06-11
MORE AT Just Eat
No pizza had to ring restaurant and guy on phone Gareth was helpful and sending a new 1 out
Mark . 2022-04-29
MORE AT Just Eat
Had beef sizzler with hardly and beef and food was cold
Helen . 2022-04-21
MORE AT Just Eat
I made a mistake with the garlic sprinkle rung up lady said she would change it but come out garlic sprinkle was on there we wanted classic crust no garlic sprinkle a little bit annoyed as lady said would swap it on the phone but Pizza was ok
Mark . 2022-04-16
MORE AT Just Eat
you think your paying over the odds and you want to give them the benefit of doubt... then they send the wrong drink! 😳
shahid . 2022-03-23
MORE AT Just Eat
Pizza quality was so poor. overloaded the pizza with so much toppings and was a mess, never have I had a pizza from there which has been so thin. They don’t even pickup the phone in the shop, to avoiding complaints I guess.
Muaaz . 2022-03-10
MORE AT Just Eat
Didn’t come warm was absolutely disgusting won’t be ordering agian
Narelle . 2022-03-02
MORE AT Just Eat
Food was cold and I'm unable to reheat
Ray . 2022-02-21
MORE AT Just Eat
The food was delicious, all 👍good guys. Thanks.
Roberth . 2022-02-19
MORE AT Just Eat
Pizza average taste like anything you can get at a basic kebab takeaway which sells pizza.
Gareth . 2022-01-27
MORE AT Just Eat
Apart from the long delivery and lack of garlic dip that I had paid for, the pizza was decent!
Chris . 2022-01-19
MORE AT Just Eat
Absolutely stinking says its a dine in but really just a dingy little dump with a port hole to talk through stinking place wouldn't let my dog eat it
Mike Fuse . 2022-01-13
MORE AT Google
Due around 9.10 and it is now 9.50 pm and still no pizza. Shocking service
Andrew . 2021-12-19
MORE AT Just Eat
Used quite regularly was excellently managed food arrived warm and intime they stated ..once out of the many times I have used was dissatisfied not with delivery but the presentation of the order and did not get order or delivery with out recalling maybe a problem in store that day
Crickets . 2021-12-15
MORE AT Google
Food tasted very bad , I requested no garlic crust and still they added it , also they forgot half of my order and the time estimation was way off , won’t be ordering from Pizza Hut again
Musdafa . 2021-11-28
MORE AT Just Eat
Had a text message to say that it would be late - didn't mayor since I wasn't going anywhere. Tasty Farmhouse with extra baconn - cat tried to steal it but had to be content with a few scraps
Henry . 2021-10-26
MORE AT Just Eat
Ordered pizza over a hour late offers a free ice cream and didn't give wont order again
Ammo Ali . 2021-10-02
MORE AT Google
Haven't had pizza hut in about 20 years and it tastes vile. The dough is a chewy mess as though there's no yeast in it at all.
Christopher begley . 2021-09-17
MORE AT Google
Uber cancelled at the delivery time after 40 mins with no explanation.
Chris Dale . 2021-07-31
MORE AT Google
was very disappointment because they really about 2.5hrs to deliver
Latoya . 2021-07-24
MORE AT Just Eat
It took over an hour & a half to deliver one pizza !
Hetty . 2021-07-03
MORE AT Just Eat
Early evening order still takes over a hour for delivery Pizza wasn’t cut properly had to be torn apart reason behind is the under side was over cooked Usually a great pizza this time very disappointed if I was in the restaurant sat eating the meal I would not of paid for it
Shaun . 2021-06-30
MORE AT Just Eat
First experience, had different pizzas delivered. All still piping hot and we all enjoyed the fresh testy food. Deep pan was fluffy, soft and fresh. Great and fabulous. 🤤👌🏼
Daniel . 2021-06-28
MORE AT Just Eat
Excellent pizza - haven't been to Pizza Hut for a long time and I had forgotten how nice the pizzas taste. Extraordinarily early delivery - near caught me out as I was working on the computer upstairs at the time and at 83 it takes me some time to get down stairs. However I just caught the delivery driver! When I had settled down to watch the TV after eating I had a text message from BT to say that the pizza was on its way!
Henry . 2021-06-26
MORE AT Just Eat
40 minutes late. Food was ok though, no complaints but also nothing to boast about.
Jason . 2021-06-20
MORE AT Just Eat
Card machines not working again 🙄
Clair Larwood . 2021-06-10
MORE AT Google
The thing I wanted to order on here wasn’t an item on there menu so had to change it and just wasn’t pleased at all and the food took over an hour to come
Ellis . 2021-05-28
MORE AT Just Eat
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in South Wales
145 Opinions
Service was awful, no engagement at all.
cheesegarlicpizza1248 Opinions
My self and sister ordered deluxe box and vol but box and cheesy nacho. half our order was missing there was a hair in my nacho and the drink we ordered was right like the syrup has gone or something
cheesegarlicpizza