Based on 171 opinions finded in 2 websites
Based on 171 opinions finded in 2 websites
Nº 615 in 770 in Wolverhampton
Opinions
Useless! Didn’t send the other half of the food, took my money and didn’t refund. Delivery driver useless!
Ben Jones . 2024-10-26
MORE AT Google
Ordered food today and most of it was really nice. The only issue we had was that the pizzas were full of tomato puree. The tear and share was yummy! Ordered again not long after and the pizzas were great!
J C . 2024-10-12
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Pizza was OK, next time can we have it cut for wen it arrives...however never laughed so much whilst eating pizza...laughed so much its gone cold.
Helen Mountford . 2024-09-28
MORE AT Google
Need to make sure they put in the dips that are ordered
Inderpal . 2024-09-28
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There is no seating, although the maps show that you can sit and eat in the restaurant, unfortunately. In fact, I visited a Pizza Hut in Stockholm, and the taste was actually better. From here
abo amin . 2024-09-19
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Absolutely crap horrible topping dry and stale pizza was hot my son and I bothe had pizza from this company within an hour or two later couldn’t get off toilet I should report this to health and safety for hygiene as I don’t want to be ever cleaned out like this again !!! Stay well clear
Paul Hodgson . 2024-08-28
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Incompetent staff who don't know wat each of the toppings are! They miss off toppings and put on wrong toppings
Foodie! . 2024-08-23
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Dillon always provides amazing service, top man! Lovely pizza every time.
Amrit Singh . 2024-08-08
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I've had numerous experiences with this particular Pizza Hut Takeaway, and unfortunately, they have consistently been far from satisfactory. Despite my repeated attempts, I've encountered persistent issues with both the quality of their pizzas and the accuracy of my orders. The prices seem unjustifiably high for the level of service and product received. I thought I’d give it one last try, but the pizza that arrived was horrible soggy and messy. After countless disappointing experiences, I've decided to seek alternative options for my pizza cravings. My advice to anyone is to avoid this particular branch at all costs.
Indi S . 2024-07-15
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Ordered over the website. Order never came, while it said it had been delivered. Rang the store (15m wait), to be told that another one would be sent. Total time was over 2 hours. Ordered again, took one hour, and the food was cold, sent it back, safe to say, don't think I will be ordered again from this branch.
Kuldip Bhart . 2024-03-09
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Ordered 2:pizzas 2 sides cookie and pop. Honestly the pizzas were absolutely vile! The one wasn't even cooked and extremely soggy everything just falling apart as you tried to pick up a slice so that one went straight in the bin! The second slightly better but the dough again on the soggy side but nothing compared to the first one had a horrid taste! Noone wanted to eat it so that one also went in the bin. We have sat in and had food and loved it soo many times at the one in Wednesbury but this place in willenhall I would avoid like the plague! Worst food I've ever come across.
Hannah Wood . 2024-01-01
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Order a collection from here tonight. Two large pizzas, two sides and bottle of coke, all for £30.00. Not a bad deal at all. Food was delicious, prompt and staff were really friendly when I collected the food. Rate this place very highly. Will definitely be going back in the new year.
Paul Eccleston . 2023-12-31
MORE AT Google
Food service and staff very Very good
Lal Harmesh . 2023-12-24
MORE AT Google
Good food, service polite. Place needs a refurb
Manjinder Shergill . 2023-12-02
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Rat absolutely rat answered my call. Honestly would get better service from a special ed kid. I don’t know where they hire these workers but it’s ridiculous. Hung up on me before I got to give my order. Went into the shop and it was filthy. Gordon Ramsey would shut the place down. Never go there. Good day.
Aimee Franklin . 2023-09-09
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Always misses food out on our order. Every time we make an order, we get staff to repeat our order. However, they still get it wrong.... Picking food up for take away or getting it DELIVERED. Pizza Hut Willenhall Staff are very rude .... when asked for name they gave wrong names. Its a shame as its the only Pizza Hut in that area and service is rubbish our order is on the recipt and they say its not there fault AND MAKE US WAIT WHILE OUR FOOD IS GETTING COLD .... HAPPENED NUMBER OF TIMES.... WE HAVE THE CORRECT AMOUNT OF BOXES HOWEVER IN THE CHICKED STRIP BOXES THE FILL IT UP WITH LOTS OF SAUCES.
Jasbir Hayre . 2023-09-03
MORE AT Google
Served very hot and appetizing
SODOUIPRIKUMO STEPHANIE . 2023-08-29
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Ordered for the first time via UberEats. Wanted to try the new Melts deal (accompanied with a side n drink) along with Cookie dough n ice cream for dessert. Unfortunately upon delivery, things were missing. No sides or ice cream etc. as ordered had actually arrived. I’ve called the restaurant directly to inform of this in which they instructed I called Uber directly due to some third party policy idk 🤷🏼♂️ .. I did this anyways and once I got through, I was then instructed to call the restaurant directly. I’ve been led to go around in circles.😟 Very disappointed in this service. Would’ve rated 0 stars if I could, 1 star is purely for the fact that the new Melt itself was in fact delicious and the not for the service I’ve received. The full amount has left my bank account. No-refund or re delivery of my missing items. Most likely won’t order from here again ☹️
Reece Holden . 2023-08-13
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There's usually a 10 minute wait when going inside to order , I've never been disappointed with the food , friendly service, I recommend.
John Birch . 2023-05-30
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I love piza hut and the pizza tbay do, the only thing is the ship could do with redecoration, its so gloomy and dark.
Tracie Clarke . 2023-05-01
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They've changed their formula - the pizza base and the general pizza is different!!
Reha Kumari . 2023-03-16
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Pizza was so gross 🤮 the order was wrong but i was to hungry to send back by the 3 slice I couldn’t eat no more so gross 🤮 waste of my £18 I don’t recommend the place to nobody
Techeeka Johnson . 2023-01-30
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I asked for half n half toppings as I have intolerance to certain foods, however they messed it all up. My kids took their half so I only had my half left which was all messed up and would make me I’ll. The manager said he would only replace half the pizza would take another 30 mins and would swap it so basically he wanted it back only to bin ! Disgusting !
Anita Abrol . 2022-12-24
MORE AT Google
We have just had the best service from a delivery from this branch. Second to none. Highly recommend.
Yuvraj Dada . 2022-11-18
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After trying this for the first time in Spain I thought I might as well try it here because it can't be much different... Boy was I wrong, the food was vile. Tasted of literally nothing, no idea how they managed to pull it off but it had to be the worst pizza I've ever ordered. Extremely disappointed and after trying how it should be, I believe they deserve to be shut down. Very poor standards. Wouldn't feed this inedible grool to my worst enemy.
Jordan Crick . 2022-10-09
MORE AT Google
Waited 15 mins . Buy one get one free. Pizza was amazing. Recommended.
lee grainger . 2022-09-24
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Really pleased with pizza hut reintroducing the gluten free bases as my daughter is a coeliac. It's always our go to take away as we can all be catered for . Delivery drivers are always pleasant an on time
Jo Pittaway . 2022-09-10
MORE AT Google
Never going to order from here If ever anyone is having a delivery ring in morning you might get it by dinner time 😡
satti rai . 2022-08-25
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They don't know how to make nice pizza anymore, taste as bad as £2 frozen pizza you buy from some supermarkets. bad slicing, one slice is too small and one slice is too big. I made complaints so many time but no improvement as no one want to listen. I've decided to avoid pizza hut forever.
MK TradeLtd . 2022-07-26
MORE AT Google
Decent pizza but always greasy. The pizza from here is inconsistent as far as franchise pizza places go. The staff are always friendly and orders are prepared and delivered quickly. I've never had a bad order but sometimes pizzas are cooked perfectly, and other times now enough. Another gripe is sometimes there is way too much cheese on the pizza, and it results in incredibly greasy pizza. 3/5.
Mylo M83 . 2022-06-19
MORE AT Google
Great staff, quick preparation.
Daniel Fox . 2022-01-28
MORE AT Google
I'd love to leave a higher review because I know a good attempt has been made here. 3.5 would be accurate tbh but I can't bring myself to bump the score up to 4. I called ahead when ordering my pizza online because I wanted to check they would allow me to have extra sauce on my pizza. I was assured this would be fine and I left the delivery address so they'd know the order to which I was refering. We chose a deal consisting of two large pizzas, two sides and a drink. After the order was placed I called the hut again so they knew which of the two pizzas was to have the extra sauce. I had none of the optional toppings on my margarita so the cost of extra sauce could be in that bracket. On the phone I had a different employee who knew about my request already (which pleased and comforted me that it would be done) and he also assured me that extra sauce would be added. The pizzas arrived quickly which I was impressed with also as it's a Tuesday night and they offer and extra deal so I'd assume they may be busy. However when looking at the pizza and again when eating it was obvious they were both undercooked. This isn't a massive drawback for me as I often can't finish one and will be reheating half of it atleast so that experience will be improved by the undertaking of today. Half of the pizza was more thoroughly cooked so I started on that side. No extra sauce. I compared it with my bfs pizza to be sure. And you could argue that it's down to personal taste of experience but I've ordered from pizza hut before and I'm aware of how much sauce is on the pizza and I'm aware that this was no more. Quite disappointing. The sides we ordered were wings and wedges. Wings were well cooked and my bf is a high critic of the cooking of chicken so this can be said with confidence. However the wedges were also undercooked - well, about 1/3 of them were and the other 2/3s nicely done. Just to be clear both pizzas were undervalued, not just the one. Also worth noting was that the service on the phone was lovely and warm from both members of staff which was greatly appreciated. Perhaps there was a miscommunication with the kitchen?
Heather Shell . 2022-01-19
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Very poor ordered pizza’s for family New Year’s Eve. waiting over an hour to find out collection only not only did we not get the pizza’s also money was non refundable Thank you
Surjit Singh . 2022-01-01
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Ordered food and it never arrived, and now the phone line isn't working so I can not contact the shop to find out where my food is, awful service.
April Carter . 2021-12-31
MORE AT Google
Ordered food, waited over 2 hours and they won't answer the phone. Food never turned up awful service DONT ORDER FROM HERE!
Alex Chatwin . 2021-12-31
MORE AT Google
First time ordering from pizza hut and the service wasn't bad until my food arrived, when I questioned the driver about the missing food the dam fool couldn't speak any English. Spoke to the branch and I advised them of the missing items and they informed me they had placed the item inside of the box. I informed them their driver is still out side and he can check the box, the guy on the end of the phone went to ask his manager what to do.bit of a joke as the food was burned on the edges and really was not up to par. This has put me off ordering of pizza hut again. I did get my missing item from my order about 10 mins later. Don't think I will be using pizza hut again. I very much doubt these post get read by pizza hut franchise bosses they are just interested in making money and not negative posts.
manjit birdi . 2021-10-13
MORE AT Google
Awesome food, great value for money as ever
Sarah “Sazul” C . 2021-09-22
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Never a bad experience here. Food always shows up early, hot, and tasty.
Nightmare Man . 2021-09-02
MORE AT Google
Fast delivery, but the food was horrible, very undercooked (probably why it was delivered so quickly) - I'll stick to dining in, the food is 10x better than the take out stores..
Sherelle Harvey . 2021-08-14
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My food wasn’t too bad but my partner complained his was disgusting he had the Texas bbq and when I tried it he was right the toppings seemed to have gone all hard and dry like the pizza wasn’t fresh. Poor man I should of cooked really
emily Cx . 2021-03-16
MORE AT Google
Disgraceful waited 2 hours for food, phoned up they said it would be leaving soon, 45 mins later no food, then got informed that they are making the order. Avoid!
Laura Booth . 2021-02-16
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Very Disappointing. Cheese to tomato ratio is incredibly lop-sided and this did not feel like a pizza. Cheese was thicker than the crust. This is not the first time Pizza Hut have displayed inconsistency, our custom is out of obligation not enjoyment and was left unfulfilled following meal
ruby royal . 2021-01-19
MORE AT Google
Last two times I have ordered the pizza hasn't had garlic crust and has been slightly cold.
Abbie Rands . 2020-12-04
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Ordered a takeaway on the 12/11/20 Ordered a farmhouse pizza is was disgusting, too much salt added, toppings very poor, my daughter had the wedges they tasted bland horrible! She also had the garlic pizza bread which was so greasy, waste of £18!
becky xx . 2020-11-13
MORE AT Google
Excellent bit gets busy so depends who's working the design sometimes they get stressed and seem under pressure but other staff still smile and seem to get the job done without snapping at customers
Cora Norman . 2020-06-10
MORE AT Google
The food here is bloodclart disgusting, feel like mans got food poisoning no wonder the foods so cheap, I highly advise u to not eat from this place!
a5406 6 . 2020-06-09
MORE AT Google
Staff were polite and friendly. Food is good for price if you get one of those cheap deals. The pizza is good for when I have decided to go and get some pizza. However, there is better pizza places out there
Scott Haynes (Scoot) . 2020-05-07
MORE AT Google
Will not be using these again , some of order was missing and tuck 25 minutes to get me the missing food and never did get the sauces , ill be sricking to dominoes !!
Emma Young . 2020-04-20
MORE AT Google
AVOID!!! Food is vile, ordered from other pizza huts and they are way better. Needs shutting down Nearly every other food place is offering free delivery to stay alive!!! Don't order from theses
Bossman . 2020-04-03
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Terrible service. Not followed there own company guidelines on cv19, driver knocked on door and made phisical contact. Avoid at all costs.
Sean Casey . 2020-03-20
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If I could write a zero star review I would, just experienced THE WORST service from this Pizza Hut AVOID AT ALL COSTS wrong order, rude staff and when approached refused to rectify or give a refund. Disgusted. Tall slim Asian male was especially rude
Jana Adanna . 2020-02-15
MORE AT Google
Discusting service dont use these people
Mick Childs . 2020-02-04
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Ordered 2 pizzas and they was ok , but bacon cheesy garlic tear & share WAS NOT COOKED.middle was uncooked.
Ionut Manolache . 2019-11-17
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First time using Delivery service. Waited nearly an hour and was very disappointing. Ordered Texas BBQ Chicken. Chicken overcooked and lack of BBQ sauce. Sorry Lads and Lasses will not be using you again !
Susan Allen . 2019-10-27
MORE AT Google
Pizza arrived under cooked dough was raw! Got second pizza sent out it was exactly the same !!!! Will Not be ordering again, a Pizza Hut that can’t even cook pizza 🤷🏻♂️
James Louis . 2019-08-07
MORE AT Google
Received our pizza delivery today. All the tons of cheese that was put on the pizza had slid off pizza because it was not transported properly looks like it had been stood up or had fell off the drivers seat. Absolutely unacceptable. Very poor delivery!!
Jon Matthews . 2019-07-13
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Worst service in the world . Even the manager had no clue . Had cold pizza a d spent a month chasing a refund! Use dominos ....way better
Harpinder Singh . 2019-05-07
MORE AT Google
Just ordered via app for delivery new year eve.. Placed order 7.45, order went thru money taken.. Delivery progress checker in place stating delivery time of 45 mins.. At 8.30 I receive a message stating my order has been canceled . And that money has not been taken.. Lies. money has been taken and will take 48 hours to appear in my bank.. That is theft... Rang 15 times no answer.. Phones taken off hook.. One very dissaponted former customer.. Dominoes delivered in 30 mins
black country mon . 2018-12-31
MORE AT Google
Clean, quick, friendly, nice pizza!
Andrew . 2018-12-29
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Good staff and also the service is quite fast.
Amol Kale . 2018-10-25
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poor experience!! I've waited for a hour an 15 mins for two cold pizzas!! the website states they aim for a delivery time of 30 mins and if 10 mins late £10 pound off next delivery which wasn't mentioned or offered on the phone when calling to see where my food was 50 mins into the wait!! steer clear or look for different pizza hut!!
_drewston1402 . 2018-10-18
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worst service 1hour 40 minutes late
davinder bhangal . 2018-08-26
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It's pizza hut. What more can I say.
Lou Moore . 2018-07-24
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FOOD POISONING!!!!!!!! WORST PIZZA PLACE EVER First of all the pizza size was not a large as expected then the pizza was jus full of so much cheese never had it in my life that much cheese in one pizza plus we couldnt not see the topping on the pizza and the base was soggy and the topping what we asked for was not right we asked not to have jalapeños and they put it on n never put chilli as we asked ,chicken was raw and biggest pieces i ever seen on the pizza i would never order again from this pizza hut its not good for taste n enjoyment .The worst thing was that we had a stomach ache after we eat the pizza we kept going to the toilet especially there was a child eating the food n he had same problem as us not satisfied really bad food
sumit preet . 2018-07-22
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Good service.. pizza was great here
Logan Jones . 2018-04-27
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I’ve ordered my Pizza Hut to be delivered for 9.30pm and rang them up 20 minutes later and said they’re on their way. half an hour later it arrived, cold and dry. Waste of money! Won’t be having my custom again!
amy eacock . 2018-04-03
MORE AT Google
Ordered 2 x large pizzas. Told it would be a 45 minute wait. 1 hour and 15 minutes later, 2 x burnt yet cold (!) pizzas arrived. Have ordered here before without issue. Have 2 x replacement pizzas in the way. Fingers crossed.
Phoenix 1976 . 2018-03-30
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Ordered 2 x large pizza they told me 12 minutes will be ready i went after 20 still not ready I had to wait other 20 minutes in there and because they ruched the doll was not done
Prele Gjeloshi . 2018-03-14
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Given a 1 being as I couldn't give a minus. I never had pizza and as ive thought pizza hut is the 'best' I ordered from there,l. 30 minutes passed and after looking on the website I wasn't too unhappy as it was a guarantee I'd get £10 off my next order. 1 hour passed and still nothing so I ring again, " your delivery is with the next driver" which means it hasn't even been dispatched yet, but I thought shouldn't be too long now, ll. 1 hour and 30 mins passed so I rang again and I had enough, I stated that I wished to cancel the order and the reply was " the driver is nearly there " I said I've had enough of waiting so cancel it. I asked how to get my money back as I paid online and was told I need to speak to head office. Rang head office and they said can take up to 60 days for a refund! Whilst I was on the phone the delivery turned up (110 minutes late). The pizza was a joke! Cold, unevenly sliced, I ordered half and half, it was 75/25 favour given to the cheaper side. Now I'm still waiting for my refund but no sign, what a shame as the restaurants although very overly priced are great, this particular franchise will kill the business in Wolverhampton!
Cass Eti . 2018-02-16
MORE AT Google
Multiple times they have taken my pizza to the wrong house. they perform no checks to make sure that the pizza is going to the right person. poor service
Zyther C . 2018-02-06
MORE AT Google
Standard pizza hut. Food was as expected.
Akeem Gohil . 2018-01-31
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40 minutes late for a scheduled time delivery which I had booked 2 hours earlier for cold pizza. Two phone calls to the branch to ask where my dwlivery is, both times told driver was on my road. Driver told me when he finally delivered the pizza that the branch had been lying, he was no where near when they had checked with him. Absolutely awful service.
Raj Sandhu . 2018-01-21
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NOT HAPPY! Ordered a vegetarian pizza from here and found chicken on it! Rang the shop and got told one of their staff ‘couldn’t be bothered to use the right cutter’. All they would do was offer a new pizza, why would I want this when they gave me chicken the first time! Absolutely disgusting! Wouldn’t ever order from here again and would advise other people not to either. If I could give this no stars I would.
R B . 2017-10-14
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Delivered on time, but not the cheapest
Satvinder Saini . 2017-09-10
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Usually very busy at peak times and service starts the become very poor and also the product!
Tarjinder Randhawa . 2017-08-26
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Great service good accessibility
Bhadar Chopra . 2017-07-12
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Have been going here for a long time now (pickup only) and always received good service and pizzas.
Graham Ede . 2017-05-27
MORE AT Google
I ordered 2 pizzas, driver short changed me and the pizzas were burnt, full of oil and tasteless
shakenshark . 2017-04-14
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If i could give 0 stars to this place, i would!!! I waited 1 hour and 30mins for a luke warm pizza at best. I rang after 1 hour and got no explanation as to what was going on or any apology for that matter, I was just told it was leaving with the driver "as we speak"... 30 mins later it arrived. I will NEVER use this pizza hut again!!!!
D C (iamdancooper) . 2017-03-10
MORE AT Google
HORRIBLE!! The driver had no manners. Will never order from here again!
F C . 2017-01-08
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Driver refused to deliver to my door. If i had known I would have ordered from domino's. D
Ester Ogun . 2016-12-23
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The man who delivered to us (chris) was a very well mannered and extremely nice guy. Pizza hut should be honoured to have him as an employee
Jimalmightyy . 2016-11-29
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An hour ad 25 minute wait and like warm food
kasey ginnelly . 2016-11-22
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Delivery takes a century and a half!!!! Haven't tried the food yet but the wait has put me off a bit😬
Hey it's Romey . 2016-11-20
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My insides are killing me after their pizza, good job i used to love pizza -.-
Gabrielius Sliazas . 2015-11-04
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Tried to order pizza and was told they weren't delivering because they were to busy. Pizza Hut delivery store my arse.!!!
Peter Shelley . 2015-06-21
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Waited over an hour for a pizza could have made 50 in that time. Peps stick to frozen pizza or a place other then this they suck big ass.
Steven Greenaway . 2014-08-25
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Pizza delivered in stated time but was cold and dry as were the fries chicken wings were swimming in oil
Chelle Wootton . 2014-03-08
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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