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3.6

Based on 82 opinions finded in 2 websites

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Nº 367 in 483 in Charnwood

CUSTOMERS TALK ABOUT DISHES WITH..pizza
Score

comment_iconOpinions

Had the lunch time deal pizza and side and was given a full portion instead of the half that was a nice surprise when I went to pick up the gentleman behind the desk was nice and polite

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Amy Dawson . 2025-03-12

MORE AT Google

ordered a meal deal with a drink included but there was no option to select a drink

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Adele . 2025-03-06

MORE AT Just Eat

Hi had to call the restaurant and they said it didn’t get delivered for some reason and got sent back. They said they would get it out to me strait away. I said on the phone it’s not going to be cold is it and she said no but it definitely was very cold

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Paul . 2025-02-16

MORE AT Just Eat

still hasn't been delivered. put in request for update and heard nothing back and now don't even have the option to cancel

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Brett . 2025-02-08

MORE AT Just Eat

Food was hot but could have been cooked for longer was very soggy and off putting. Delivery driver unclear and confusing.

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Milli Pennant . 2025-02-02

MORE AT Google

Arrived earlier than expected, and was very nice

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Steven . 2025-02-02

MORE AT Just Eat

Very good pizza and great customer service. I changed my mind on one of the pizzas and got one more as extra for free! Highly recommended!

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Bart Hutek . 2025-01-23

MORE AT Google

Best pizza 🍕 I had in a long time 10/10

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Frances . 2025-01-20

MORE AT Just Eat

Ordered for my daughter birthday, they loved everything was fresh and hot thank you

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zena . 2025-01-18

MORE AT Just Eat

fab service, great food. will return!

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Phoebe McCorry . 2024-12-01

MORE AT Google

Worst pizza I’ve had easy not cooked properly not even edible

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Jake . 2024-11-29

MORE AT Just Eat

Best pizza in town! Pan crust is definitely a favorite. The staff are friendly and service is quick.

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Chase Baker . 2024-11-19

MORE AT Google

AVOID!!! Ordered the food tonight, greasy and also found a piece of ham in the vegetarian pizza!!! Look at the attached pictures. Avoid

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Jamie . 2024-11-08

MORE AT Google

Order pizza at 4:10 arrived T 5:40 stone cold

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Tracey . 2024-11-08

MORE AT Just Eat

Hii I am prince prince. The food made by Pizza Hut the rushes Loughborough is soo soo soo tastey which I ate ever in my whole life.thanks to all team

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Prince Malhi . 2024-10-18

MORE AT Google

I recommend everyone pizza hut The most tastiest

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Ch Mateen . 2024-10-17

MORE AT Google

Shocking- ordered via the app, had confirmation of the order being accepted and made & then delivery- food never turned up, it then turned 11pm when they close and the tracking disappeared but claimed the driver was 10 minutes away. Tried calling the resturant but they had closed, waited until midnight and still no food however at 12:30 1hr 30 after closing they claim food was delivered. Have emailed customer services and had no reply yet, spoke to the resturant today and they tried to claim the driver sat outside waiting with our food for half an hour which would have taken it to 11:45 pm… 45 mins after he would have finished work. They tried to say they would give me the order again, which i declined as it is now 11am the next day. I am now £40 down and didint get to eat last night. Will never buy from here again.

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Izzy Laxton . 2024-10-15

MORE AT Google

Food is good. Some wrong items.

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Shivshakti . 2024-10-07

MORE AT Just Eat

Delivery driver was trying to deliver to the wrong door as had not read my delivery instructions which clearly stated to pull into the student parking and call my phone number so I could promptly meet him for collection. I believe he can’t have read this as he seemed to have a good grasp of English and the car park was right next to the door he had been knocking on. As a result of this the food was cold. I like pizzahut but for the price you pay it simply cannot be delivered cold.

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Max . 2024-09-30

MORE AT Just Eat

Lovely food friendly delivery man loved it

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Luke . 2024-08-30

MORE AT Just Eat

ordered online, 2 large pizzas, none with chicken, received in 25 minutes from ordering , from this location in middle of city center!! so lots of traffic, to my address 6 miles away ..no time to cook it from fresh and deliver it in 25 minutes! * One of pizzas was wrong , with chicken...not ordered that, both were almost cold , very oily on top of toppings! * I got food poisoning, threw up , had very strong stomach pain for about 2 hours, then diarrhea, now, 20 hours after eating it still in pain and bloated ! It was first time ordering from this place.

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Jackie Jackie . 2024-08-19

MORE AT Google

Worst pizza uncooked,dough was worst if you want food poisoning order this place

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Ali G ایویں FOOD TV . 2024-07-20

MORE AT Google

wrong topping on pizza and pizza not cut

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Rebecca . 2024-07-02

MORE AT Just Eat

didnt even give me my dips or drink…….

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Ross . 2024-05-19

MORE AT Just Eat

Fantastic Pan Pizza. Wonderful counter service from Tania. Definitely recommend. Keep up the good work guys 💯

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B K . 2024-05-03

MORE AT Google

Easy ordering and great delivery service. Food was excellent

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Ben . 2024-05-02

MORE AT Just Eat

Food was delicious my bin loved it . Also one the items were sent wrong even after mentioning again and again and the customer service is totally unacceptable.

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Dhruv Saini . 2024-04-06

MORE AT Google

This is just a pizza collection. No tables to sit on if you want to eat inside. if you wait for your pizza while they prep mostly between 15-20 mins, you'll be standing there because no sitting and no chairs.

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Mabs “Mabsy” Gadd . 2024-03-04

MORE AT Google

Noone speaks English and they say deals available online aren't available on the phone. On Pizza Hut website you can't take OFF toppings though.

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P R . 2024-02-22

MORE AT Google

Great quality pizza, arrived on time… all good 👍🏻

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Alison . 2024-02-01

MORE AT Just Eat

Kamal came quicker than expected which was great.

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Rachel Melling . 2024-01-28

MORE AT Google

Yummy food! And shout out to Kamal for delivering it on time and with good service!

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Luke Betts-Clarke . 2024-01-23

MORE AT Google

PIZZA WAS COLD!!! However delivery driver was exceptional.

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George . 2024-01-23

MORE AT Just Eat

Food was freezing with no sauces that were ordered.

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Ralph . 2024-01-19

MORE AT Just Eat

I know this place has been closed for a few months. Unsure as to why. We used to order regularly from here and the pizzas were ok. We’ve ordered tonight after its reopening and I have to say the pizza was absolutely delicious. Piping hot, fresh and doughy. The stuffed crust was the best we’ve ever had and the wedges were very crispy and hot! Well done guys, whoever has reopened this place. 5 stars! ⭐️⭐️⭐️⭐️⭐️

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Philip Walker . 2024-01-01

MORE AT Google

We ordered 3 pizzas for delivery online - 2 of them with vegan cheese. They came with dairy cheese and none of the extra toppings we added. When we tried to call the store as a matter of urgency to say we simply couldn’t eat the pizzas because of allergy they were not answering (6 times). Not only this, when we went back onto the app/online to order again, thinking it was our mistake, they had REMOVED vegan cheese as an option, making us assume they’d simply not got any and tried to pull the wool over our eyes instead of being honest and cancelling our order. An expensive and dishonest error on their behalf.

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Chloe Patterson . 2023-11-24

MORE AT Google

I ordered two Beef Sizzlers. Very nice, very tasty and still hot. The downside was there was barely any beef. It was practically jalapeños and onion topping. The deal was buy one get the second for £2 and £1.99 delivery that is very fair. You just need to be a bit more generous with the main ingredient.

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Steve Kennedy . 2022-12-16

MORE AT Google

you cannot justify a £1.99 delivery fee. i used to work for pizza hut and i will gladly tell anyone its a rip off and they include delivery cost with the pizza price. it costs them 50p to make every pizza. 50p. but they want to charge you an extra £2 every delivery to deliver. rip off.

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Machina力 . 2022-11-18

MORE AT Google

1 pizza any size is 8.99 gbp , and there is an offer :buy 1 get 1 for free. On this offer price for pizza is 20.99 GBP.

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Individual C. . 2022-09-24

MORE AT Google

Manager is very good. He is very polite and helpful, I will go again and again for the great experience. Thanks 😊 ❤️

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ajay b . 2022-06-30

MORE AT Google

Quite regularly here, and have started to notice the crusts and base are becoming poor. Please sort this out

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Mickey Bowler . 2022-05-28

MORE AT Google

Quick fast tasted alright got the meaty pizza they do was happy with my order

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kyle baines . 2022-03-16

MORE AT Google

I’ve ordered delivery from here for a long time now and haven’t been disappointed until this week. Placed an order and was given a 30 mins time for delivery which I know and accept can sometimes be longer so I was patiently waiting when I realised an hour is past. I rang to be told it will be 3 mins yes 3 mins, so I waited and nothing arrived for 10 mins, then had a call from driver saying he’s in the car and I opened my door only to find no car or no pizza ! Rang them again only to be told the driver has actually lost his way and couldn’t find my home. I felt it was ridiculous, bad excuse ! My pizza would be cold by the time it gets to me so I cancelled the order. By now it’s been an hour and a half since I first placed my order!! V annoying as I had to order from elsewhere which I received in 30 mins! B bad service now! Finally my pizza arrived even after cancelling which I returned!

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Naren Lodhia . 2022-02-26

MORE AT Google

On way home from family's on Sunday and decided to call up to order for take away, collection or delivery wasn't really fussed, on hold 28 minutes telling us that 'your call is important to us, we will be with you promptly' so we decided to pop in and place our order instead. Arrived at 21.45 was all locked up. Quite annoyed on hold that long to find out they weren't even open. Just update the website as it states you close at 11pm and also change your answering machine so people know you aren't open.

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Sonny Parmar . 2022-01-24

MORE AT Google

Lovely hot pizzas! Friendly staff def visit this one again

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Jodie Mccabe . 2021-02-17

MORE AT Google

bad pizzeria. Dovile is the first person about whom I have only bad reviews. The distance is not kept. Can't manage staff. Calling her is not possible to talk. I think a person has a disorder with work. The only negative person.

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Ruta Jankeviciute . 2020-09-24

MORE AT Google

Love pizza hut. Huge £5 pizzas if you collect.

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Isobelle Tyler . 2020-09-14

MORE AT Google

Excellent customer service, made our pizza exactly how I wanted it. There’s also a couple of seats inside. Highly recommend.

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vikesh patel . 2020-05-04

MORE AT Google

Food is great, prepared quickly and friendly service, the driver George delivered quickly even though he struggled to park.

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Shayek Miah . 2019-12-27

MORE AT Google

awful pizza ! .. couldnt eat it .. grim

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Jim Moody . 2019-01-11

MORE AT Google

Remember to specifically ask for your pizza not to have garlic on it, as it's will by default.

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Cameron Rockliffe . 2018-06-12

MORE AT Google

Order two pizza from them second one was free when it got hear it had ingredients on it that we asked to take off phoned them up and they was more then happy to replace both of them could not be happier with the way they handle it

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Skye Warren . 2017-12-15

MORE AT Google

Avoid delivery at all cost. Service is terrible and pizza arrives later than expected.

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Pav K . 2017-04-12

MORE AT Google

Said it would be 30 minutes still waiting nearly 1 hour later

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Irene Anayiotos . 2016-09-25

MORE AT Google

Staff are so nice and fun. Pizza is what it is, but the staff made me laugh :)

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Glenn Goodall . 2016-02-23

MORE AT Google

Excellent service, ordered pizza etc for daughter birthday party. Pizza etc arrived on time and hot. Will happily recommended and use service again.

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Paula Edwards . 2016-02-12

MORE AT Google

I've had monthly deliveries to the office from here for about three years and very rarely have any issues. We'll continue to give them our custom.

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David Carrington . 2016-02-10

MORE AT Google

Pizza is good and usually comes close to the time given. Never had a wrong order. Most deliverers are polite.

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Ben Jervis . 2012-07-26

MORE AT Google

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