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3.5

Based on 115 opinions finded in 2 websites

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Nº 664 in 809 in Calderdale

CUSTOMERS TALK ABOUT DISHES WITH..pizzacookedburntgarliccheese
Score

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Rang up and they explained they were down drivers which is understandable but the food was so cold and so bad of quality definitely won’t be ordering again the pizza was tough and freezing and I don’t know what I’d call the chips and garlic bread

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Leah . 2024-11-22

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The staff member (Kamy) who served me was very warm and welcoming as well as helped me with questions I had on what was included with in the deal and what was extra

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Oscar Elliott-Palmer . 2024-10-30

MORE AT Google

deep pan base was more like soft bread, not good

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Karen . 2024-09-27

MORE AT Just Eat

Friendly staff helped me order, food was beautiful. Uzair top lad

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Sir Boop . 2024-09-22

MORE AT Google

Food was nice and hot, came quick too

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Uzair Hashmi . 2024-09-15

MORE AT Google

£10 any pizza well worth it . I'll be back thank you 😊

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S . 2024-09-12

MORE AT Google

Kamy and Attah best customer service

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jack mcd . 2024-09-04

MORE AT Google

Uzair the delivery driver is a very friendly, I’ve been getting from Pizza Hut for a fair few years now and he’s always been very quick at delivering and making sure to be on time each time I order, thanks Uzair! 👍

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Razzy Dazzy . 2024-07-19

MORE AT Google

it was great and still very hot .well done to all of you x

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Jean . 2024-07-16

MORE AT Just Eat

Really nice staff, decent prices, great pizza I highly recommend.

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Reece Callum Hutton . 2024-07-04

MORE AT Google

I paid £21.99 for a BBQ pizza, which arrived burnt to a crisp, cold, and tasting like it was a day or two old! I had half a slice and then threw it in the bin. I feel a little nauseous from that half slice, too. This was my first time using Pizza Hut in over 20 years, and it will be my last! You can buy a cheap frozen pizza for better quality than this place—I’m not even kidding!

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Christian Carter . 2024-06-28

MORE AT Google

the gentleman delivered our order was so very polite ....would definitely recommend him 👌

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rachel . 2024-06-28

MORE AT Just Eat

The delivery driver accidentally dropped my box of fries on the floor but other than that the food was great minus my fries.

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Sharon . 2024-06-09

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Order was late. When delivered the pizzas were burnt and over done. Instead of pineapple one was pepperoni. Half the sides were missing and one of the pizzas looked as if it had been hurled against a wall. This was the worst delivery that I have ever had. When rang to complain was advised that they would send out again but by this time the kids were past it and couldn't or wouldn't wait for a new delivery. You can't get a refund just told to next time ring the branch and they'll credit the items. A totally disgusting experience especially as the order was £100. Could have taken the kids for steak dinner instead of serving them the rubbish we had delivered. We won't be ordering from Pizza Hut again as there is always a problem but this was by far the worst.

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Stuart Thirkill . 2024-03-21

MORE AT Google

Nice place to visit friendly people good variety of shops.

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Aln Hall . 2024-03-21

MORE AT Google

Poor quality for price wouldn’t order again

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Kirsty . 2024-03-09

MORE AT Just Eat

Hot, tasty and on time. Friendly delivery person.

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Kevin . 2024-02-27

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Ordered food before 8.30 pm to be in my house 10pm. At 10pm the have delayed till 10.30. Food arrived 10.40. What’s the point setting certain time if they can’t deliver on time. Good average. Pizza Hut used to be taster.

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Daria . 2024-02-25

MORE AT Just Eat

Terrible experience, food never got delivered and was just told to email Pizza Hut for a refund. No help at all. Do not order from here!

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Craig Chaplin . 2024-02-17

MORE AT Google

The food was very nice and very hot thank you well be ordering again 👍❤

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Patrick . 2024-02-12

MORE AT Just Eat

After a long day at work we decided to treat ourselves, ordered 2 pizzas 2 portions of wedges bottle of tango and a roll cookie with ice cream, 1hr 20 mins passed takeaway eventually arrived, delivery driver said I’m very sorry they have forgot to send your cookie and ice cream and drink, I’ll go back and get them for you, 2 hrs passed and we’re still waiting, tried calling restaurant countless times with no answer, it’s now 24hrs later still nothing… absolutely fuming ….

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Chris Greenwood . 2024-02-10

MORE AT Google

Garlic Bread burnt, pizza burnt, wedges soggy, Driver was nice so was the bottled pepsi

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Ryan . 2024-01-27

MORE AT Just Eat

tasty, hot food. Delivery guy was friendly and on time.

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Kevin . 2024-01-18

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Great delivery. Earlier than expected. Friendly delivery driver. Thanks :)

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Sophie . 2023-12-02

MORE AT Just Eat

I haven’t received it this has to be a joke now

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Carl . 2023-12-01

MORE AT Just Eat

Lovely food and delivery was so quick

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jamie . 2023-10-23

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The driver left the drink bottle in the shop he said he will come back to deliver it but he did not come

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Marieee . 2023-08-15

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If I could pick zero I would. The man on the phone was so rude . He could not understand me so put the phone down. I rang back and he started threatening me. What was he going to do throw a pizza at me.

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KAZ . 2023-07-31

MORE AT Google

Whilst arrived hot & tasty …. One of our large pizzas should have had bbq base and came with tomato - disappointing that not right especially when the pizzas are so expensive in the first place.

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Claire . 2023-07-16

MORE AT Just Eat

Food was good. Really enjoyed. Delivery time was postponed abit. However can not complain as I've had a good day and the outcome was worth the wait

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Lee . 2023-07-15

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Checked online says open until 11 get there to be told shuts at 9 absolute waste of time

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Tony Collins . 2023-06-28

MORE AT Google

I recently ordered from Pizza Hut for the first time after being disappointed with Dominos. I was pleasantly surprised by the quality of the food. The triple cheese pizza was cooked perfectly, with a crispy crust and gooey cheese. The toppings were fresh and flavourful. I also ordered some Garlic Dips, but they were unfortunately missing from my order. The delivery was fast, arriving within 30 minutes of ordering. The customer service was also good. The staff was friendly and helpful. Overall, I would definitely recommend Pizza Hut. The food is delicious and the service is good. However, I was a little disappointed that they didn't deliver the Garlic Dips I ordered.

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Vengeful Guard of Navy Realm . 2023-06-25

MORE AT Google

Fine, apart from the missing item. Cheesy Garlic bread at 4.79. Not good enough. Can't afford to throw fivers away.

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Lorraine . 2023-06-04

MORE AT Just Eat

Fantastic pizza great delivery time

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Rachael . 2023-04-09

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Food arrived on time and was lovely and hot. No complaints.

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Anna . 2023-03-28

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Absolutely disgusting. Soggy and the box was folded which meant the pizza was too. Never will I order from here again.

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Samantha . 2023-03-19

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Avoid this service and use another Food was poor and taste out of date Threw food away

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Nobody (NOBODY) . 2023-02-28

MORE AT Google

Lovely delivery driver quick delivery

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Claire . 2023-01-31

MORE AT Just Eat

Our garlic bread never turned up😢

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Anu . 2023-01-20

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awful staff food was not cooked properly items were missing never going in again i wish there was an option with no stars

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Vlad Turcanu . 2023-01-14

MORE AT Google

Ordering regularly here and always quick service and quality delicious pizza! Would recommend it to everyone. 👍 👌

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Anastasija Radevic . 2023-01-07

MORE AT Google

This is the second order I have and I have enjoyed both orders. Plus speedy delivery, plus everything hot. Will definitely be ordering again.

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linzy . 2022-11-13

MORE AT Just Eat

Poor, very very poor, having been fortunate to grow up when Pizza Hut hit the streets of the uk all those years ago, a meat feast was a treat, I’ll never go to or order from Pizza Hut again, no tomato sauce on the base, very little cheese, and to be fair to call it a meat feast is a joke, never again

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Steve . 2022-10-23

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Perfectly made. So tasty. Nice & hot on arrival. Very satisfied.

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Gillian . 2022-10-10

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The only negative I have is that they forgot my sauce that I ordered

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Olivia . 2022-09-11

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First time ever but the box was open and the crust was like cardboard. The pizza wasn’t sliced even close to 100%. I had to tear bits off. Not happy.

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Phil . 2022-08-17

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They missed my sour cream dip but that didn't bother me as had some in and only ordered it as part of the meal deal. Wouldn't have ordered it otherwise anyway. The meal was lush, delivered promptly and with a smile. Very happy.

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Sharon . 2022-07-12

MORE AT Just Eat

There was no tomato sauce on my pizza! I don’t get how that can happen. It made the pizza taste very bland.

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Hana . 2022-06-26

MORE AT Just Eat

Pizza was nice, took a very long time to come but the house was in a hard to find place I’ll admit, I worst part was that when the pizza app said it was here I called pizza hit delivery to ask how long. And the guy on the phone answered saying “who’s this” not even “hello Pizza Hut” so I asked multiple times if it has actually Pizza Hut, basically guy was bare rude but good pizza

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Archie Brooman . 2022-05-02

MORE AT Google

tiny portion, burnt from the top and ice cream was forgotten once again - very disappointing

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Salma . 2022-04-17

MORE AT Just Eat

I haven't had a pizza from pizza hut in years, it's certainly gone down hill and the price is ridiculous. I wouldn't order again.

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Lia . 2022-03-24

MORE AT Just Eat

Enjoyed our visit to Pizza Hut. Decided to have to buffet. Lots of pizza's to choose from and a large selection at the salad bar. Some times the pizza dishes were empty but not for long as freshly cooked pizza's were being brought out all the time. My only criticism is that the pizza's were not labelled so not always sure what pizza's were available.

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Peter Stead . 2022-02-14

MORE AT Google

Just want to say a big Thankyou to KAMMY. What an amazing fella. A true asset to the company. I ordered 2 pizzas and no fault of pizza hut they went AWOL with the deliveroo driver. I waited ages and they eventually turned up ice cold. I called pizza hut and KAMMY apologised immediately (even though it was not his fault) and got some hot pizzas prepared and personally delivered them to us. God bless you, you are a true Legend 🙂

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1 shy . 2022-02-12

MORE AT Google

Lovely food. Best takeaway we have had in ages!

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Maria . 2021-11-28

MORE AT Just Eat

Before ordering it says 30 to 45 mins once order is played for it goes to 1 hour 5 mins to 1 hour 35 mins . It took a phone call znd 2 hours after ordering it turned up cold and looking nothing like pizza hut pizza . Use the main branch and pick up if you want anything decent.

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Neil . 2021-11-26

MORE AT Just Eat

BRILLIANT service tonight guys!

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Rachael Swift . 2021-11-26

MORE AT Google

If I could give less than 1 star, trust me I would. We ordered a couple of pizzas & sides last night. The order was accepted quick enough, and after a long day at work, the wife was looking at the updates on the app. About half an hour passed by, and the status was updated to ‘boxing/packaging your food’ or something along those lines, and this is where the problems began. It remained on that status for 40 minutes, so we called the restaurant to see if there was a delay/issue - the line connected but we were hung up on straight away. 20 calls later with exactly the same outcome, the store answering and then putting the phone down straight away. An hour and 40 minutes after placing the initial order (the app had said the food was being packaged for over an hour at this point) we get a knock on the door. The driver was friendly enough, and knowing it wasn’t any fault of his own I didn’t mention the issues to him, because realistically, what was he suppose to do? We open the food to find it stone cold (not like warm, literally cold, with the grease congealed between the pizza and the box). We called the store once again (the 23rd phone call we had made to the place that evening) and the manager answered. We told him about the issues, and that the food was flat cold, his response was “what do you want me to do about it?”.. this made me see red. He admitted in the phone call that he had no idea about food hygiene or any form of food safety, and it was up to us if we wanted to eat there again, saying that “he wouldn’t lose any sleep over us not ordering from them again”. All I can say is that this is a joke of a business, and if any executives from head office read this - I highly suggest you take a look at the management structure in place here before your brand reputation is tarnished.

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Jamie Connor . 2021-11-21

MORE AT Google

Food was cold and took ages to arrive

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Griff . 2021-10-30

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My food hasn’t been delivered and no one is picking my calls , where is my food I’ve waited over an hour

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netty . 2021-10-22

MORE AT Just Eat

Pizza Hut - Don’t ask customers to collect food from street if they say there is a baby to take care.

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Srinivas . 2021-09-28

MORE AT Just Eat

Went last night. 1/8/21 I ordered a deal which was 2 large pizza. And 2 side an ice cream. And a bottle of Pepsi. Cost 25 pounds. Anyway. I got home. And ready to eat the pizza 🍕. It was Absolutely disgusting. Never had a pizza taste so bad in my life..Absolutely horrible. Was half burnt. The other half was thick..and I ordered. Thin base. So PIZZA HUT NEVER USED AGAIN.. I WILL GO TO DOMINO'S.

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Gianni Ruggiero . 2021-08-02

MORE AT Google

Family outing the most stressful thing iv done in a while, the menu half printed crazy, QR code didnt work the order process online does not work we trialed it in tgi.s and it does not work.especialy.when your ordering for 3 children, and no cash payments ?? What a pain in the back side sort it out pizza hut very disapointing

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marcus briggs . 2021-07-31

MORE AT Google

Delivered on time except part of the order was missing. We were over charged and found it very expensive. Next time I'll walk to the corner shop and buy a Pizza. Wouldn't recommend. Sorry guys but we felt it was a rip off for a small pizza 2 small salads and 4 slices of garlic bread. The bill was £28

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Diane . 2021-06-12

MORE AT Just Eat

Food Was Fresh & Yummy!! Thank You!! 5*

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Gemma Davies . 2021-04-28

MORE AT Google

Awesome service very friendly always on time defo getting takeaway again

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Michael Crossley . 2021-01-09

MORE AT Google

Very helpful Mr baat great service

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Ikhlaq Asghar . 2021-01-08

MORE AT Google

Laughable really a 6 and 7 year old was puzzled when they saw your version of a medium (11 inch apparently) pizza tiny square thing that was lost in its box so basically cooking their tea now chicken strip were cold delivered 22 minutes early never a good sign either super service or rushed poor food is the outcome this was the latter.

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shaun . 2021-01-02

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Very disappointed with the nachos ordered - a very small portion, burnt and dried up toppings.

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Rich . 2021-01-01

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We ordered two pizzas and both were burnt around the crust and soggy underneath. Very disappointing. The garlic bread was over toasted. The cookies were delicious.

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CLAYTON . 2020-11-29

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What a terrible service and product. Ordered cookie dough for my children in Halifax. They all came burnt and were not fit for consumption. Unfortunately we ended up throwing them away and had very upset children to deal with.

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jabeen h . 2020-11-15

MORE AT Google

Food still hot even though was late on delivery time, very enjoyable

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Ryan . 2020-11-09

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The delivery women left my order to the main entrance to the flats!!! She even not bother to call to the customer My daughter was waiting for her friends to come over and she seen how she left the order outside!!!!!!

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Ariana . 2020-10-25

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Great service very good still Hot Pizza

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Hilary . 2020-10-24

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Cookie dough was burnt from edges and bottom

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Zulaikah . 2020-09-26

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Ordered a cookie dough which was over cooked waste of money won’t be ordering again

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Nafisa . 2020-09-22

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Was wonderful! Not only was it 20 mins early but I got a medium pizza instead of a small! Thanks Pizza Hut! Was yummy!!

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Adam . 2020-08-11

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Ordered two medium pizzas they charged us for a large one but only bought a medium then wouldn’t answer the phone. Terrible quality pizzas, tasted like off plastic. Go to Darios instead, 10 times fresher and cheaper as well and they won’t rip you off... daylight robbery!

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Dan . 2020-08-04

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Well I think it was 20 mins early, didn't really look at the clock but an early delivery is always thumbs up from me

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Jaxx . 2020-07-30

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Ordered pizza for collection! When I got home too my shock the pizza was undercooked and the topping looked like they was thrown on top off the pizza without cooking! The base was soggy and undercooked! Rang the store spoke to manager who has an answer for everything! He tried telling me that nothing was wrong with my pizza! This is the worst Pizza Hut in the UK! AVOID AT ALL COSTS

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aamir din . 2020-06-05

MORE AT Google

Thank you for the delivery food was great

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carole . 2020-05-11

MORE AT Just Eat

It arrived ok but it was overcooked and it seems that the crust is the biggest thing going now,I will not be buying any more from you I feel you are ripping people off.

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Martin . 2020-04-12

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When food arrived it was cold and not very nice

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Samantha . 2020-04-01

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Pizza was greasy underneath, but other than that order was perfect. Pizza was nice and hot, garlic bread was cooked perfectly nice and crispy.

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Ellie . 2020-03-31

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Food late and cold and missing chicken strips

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clare . 2020-03-28

MORE AT Just Eat

Everthing was good.I do think the prices are very expensive even with discount.Due to this i won't be returning for future deliveries.If the prices were similar as other Takeaways i would of spent more money.

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MICHAEL . 2020-03-26

MORE AT Just Eat

Amazing pizza, friendly staff. I'll be back.

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Piotr Smolinski . 2020-02-20

MORE AT Google

No problem at all...didnt really need to rate restaurant service as it was a delivery to eat at home. But yeah food was warm and good. Desserts nice and food came on time.

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Kor . 2020-01-25

MORE AT Just Eat

Won't deliver when we're only 2.5miles away, but a local takeaway from 5 miles will. Absolute joke.

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Shane Parr . 2020-01-18

MORE AT Google

To say the meal was late it looked and tasted rushed. I had to eat the cookie with a spoon. I paid for extra cheese as a topping which was not the same as last time looked a lot less cheese on top and the stuffed crust was more like crust with a little bit of cheese instead of stuffed crust. I Was not happy with the meal to be honest and it has made me think twice about using the restaurant again. In all I feel like I’ve paid for extra and received less as I shouldn’t be able to tell if there is extra cheese on a cheese pizza but I received the same order a day or two prior to this order in which I could tell a significant difference in product.

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Pearse . 2020-01-05

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Left an item behind then said he was going to get it then never came back

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Brad . 2019-12-14

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Very poor service. Food was 1 hour late. Driver then went to wrong address. Food was burnt (veg on pizza was burnt to a crisp) and it was stone cold by the time it arrived. Very disappointing

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David . 2019-12-10

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Pizza was cold. Rang numerous times to tell them, no one answered the phone!

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becky . 2019-12-01

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Awful service waited 2 hours for the wrong pizza to be delivered. Not answering the phone and had a sign on the door saying back in 10 minutes we waited 20! Staff were rude and tried ignoring us

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Sue Graham . 2019-11-30

MORE AT Google

Absolutely terrible service. I placed an order at 6.45pm. It is currently 8.20pm and the order still hasn't arrived. I have rang the store 6 times and no one answers the phone! Avoid ordering from here.

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James Whitham . 2019-11-30

MORE AT Google

Well this Pizza Hut is far the worst place that I had to deal with, the manager is unprofessional and making things up so he doesn’t need to take any responsibilities to the service they deliver. We had 3 separate times that had problems with the order. 1st they delivered the wrong order, second time the pizzas were all squashed and also the wrong order. The 3rd time was the best when we were waiting for over 1,5hours and called to see where the pizzas were and they said they already delivered it and they can’t help..... this time we called and ask them for the free pizzas they offered after one of the occasions and they said that they have a time limit on that and we are too late so can’t have it and also the Manager “Tosh” told as he given us his personal number last time and we dealt with the problem privately :D like WFT?!! all we wanted is some pizza

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BB Elli . 2019-09-09

MORE AT Google

Over priced for the quality and also the box was open when it arrived.

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Vanessa . 2019-07-30

MORE AT Just Eat

Cheapest way to order is Pizza Hut it’s self cut out the middle man (just eat )

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Colin . 2019-07-12

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little expensive but enjoyable food

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Pippa . 2019-04-13

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no issues with delivery time, it arrived early. considering the prices, the food should be way better.

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Stephen . 2019-03-17

MORE AT Just Eat

Best pizza location. Sometimes we get good deals also

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Satish Talamanchi . 2019-03-05

MORE AT Google

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