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2.5

Based on 262 opinions finded in 3 websites

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Nº 620 in 739 in Redbridge

CUSTOMERS TALK ABOUT DISHES WITH..pizza

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There wasn't anything to pepper on as we usually get oregano sachets to add some extra flavour.

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Jagbir Singh . 2024-10-14

MORE AT Google

the pizza base was rubbery, which made my jaw hurt to chew it and the toppings were dry.

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Maurina . 2024-10-01

MORE AT Just Eat

Children Supreme was great. I was on a date with my wife. When food was served, a random guy from the street came to us and asked if he could have some pizza. My wife got a shock &;we refused him. When I informed one of the staffs of the incident, they didn't acknowledge anything and didn't even apologise. Very poor example of customer service. Not coming here again

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muntasir khan . 2024-09-28

MORE AT Google

The staff are kind, polite and generous.

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Abegail Balilu . 2024-09-27

MORE AT Google

very good service and very fast nice staff and a quiet atmosphere.

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ekaterina kuznetsova . 2024-09-08

MORE AT Google

The staff behaviour is very rude, try to avoid them. Order through deliveroo or uber eats as their customer service can at least provide a refund. Calling this hut directly is a nightmare!!! I would also recommend to start reporting them to pizza hut, as the owner and pizza hut management should know what damage they are causing to the brand! First time here, pizza was good but awful service and behaviour..

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DSLabs . 2024-09-06

MORE AT Google

Be careful with collection. They are not honest and change the sides When i called them, they are asking me to come again and no apologies. They were also giving an attitude. Dishonesty is not accepted, shame on you!!

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Deep Chakraborty . 2024-09-06

MORE AT Google

never got it terrible customer service rude no manners

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Sakeenah . 2024-08-30

MORE AT Just Eat

Good service given by Priya. Friendly atmosphere.

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MONA HOODA . 2024-08-30

MORE AT Google

Tayyub and the team were very welcoming and extremely accommodating when preparing my order customisation - Nothing was too much trouble. Restaurant was spacious, clean and inviting. Looking forward to my next visit!

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Hiphopcaroline Representin' . 2024-08-02

MORE AT Google

The app says it’s delivered but I have not received it. Where is my order?? Very disappointing.

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Ayesha . 2024-07-26

MORE AT Just Eat

very good food yummy Give us drinks we are thirsty ☺️😊

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Alishba . 2024-07-24

MORE AT Google

This place has very good service and they were very noce to me. the food was impeccable and i will come here every day.

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divine Iyangbe . 2024-07-24

MORE AT Google

40 minutes Late delivery even less then 0.6 miles away cold pizza worst services

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Gurpreet Singh . 2024-07-15

MORE AT Google

Amazing friendly staff 👌 highly recommend

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Drow 3lf . 2024-07-11

MORE AT Google

Tasty meal with excellent service

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Vinay . 2024-07-11

MORE AT Google

Almas Fanastic made the most Amazing pizza for £10. I will be coming back again 10/10 😁⭐

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RYU . 2024-07-11

MORE AT Google

Good service given by priya and she is very sweet nature.

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Lovely Samiha . 2024-07-09

MORE AT Google

Very poor customer service. Rude behaviour with the Supervisor. Not willing to serve customers better, not a single apology even after telling politely that he's been rude.

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Venu Priya . 2024-06-29

MORE AT Google

Good service by priya and dhivya

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Gurpreet Singh . 2024-06-23

MORE AT Google

I was serviced by khan and Priya and it was awesome experience Kahn is extremely professional and always takes care of customers needs first service with smile and perfect timelines

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Mayank Bajpai . 2024-06-21

MORE AT Google

i visited in last few days. the service of the food is very excellent

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Nitish maan . 2024-06-19

MORE AT Google

⭐⭐⭐⭐⭐ I had a great experience at this Pizza Hut! The girl who served us was excellent at helping us find the right pizza to suit our tastes. The place was clean and well-maintained, and everything went very smoothly. The service was prompt and friendly. Definitely recommend this location!

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Sohan S Siyad . 2024-06-19

MORE AT Google

never delivered, driver made excuses and said he tried calling, he had my mobile and the landline.

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George . 2024-06-18

MORE AT Just Eat

Food and service are excellent.

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Ruchi lather . 2024-06-18

MORE AT Google

I’ve been to many similar restaurants, but this one truly stands out. I appreciate the team for putting together such a good experience. Highly recommend.

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Priya Malik . 2024-06-18

MORE AT Google

Highly recommended. Amazing staff Tasty food.

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Alisha Arora . 2024-06-18

MORE AT Google

Friendly atmosphere. Amazing staff and highly recommended.

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priya priya . 2024-06-17

MORE AT Google

Very good service and the staffs are very kind on serving

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Dhivya R . 2024-06-04

MORE AT Google

Perfect experience Amazing staff Great taste Definitely recommend

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nimra zulfiqar . 2024-06-04

MORE AT Google

i visited two times this place first of all staff have no manners how to talk with customer the boy who gave the order to me told everything rudely and second thing was they didn't gave any bag for take away......if u want to be insulted than highly recommended

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Pardeep Sandhu . 2024-06-03

MORE AT Google

Inside workers not good and also servis very bad

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Jayendrasinh Rajput . 2024-05-28

MORE AT Google

Not friendly staff and when drivers setting inside says not setting hear so I review not good service

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Patel Om . 2024-05-28

MORE AT Google

Staff very worst behaviour and no respect to customer. Quality is very low. No value for money

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Raja J . 2024-05-28

MORE AT Google

We had a very special experience. I came with my family to have dinner and the guy at the counter gave us exceptional service he was so kind and helpful. Served us with a smile on his face all the time. Clean restaurant and food was amazing. High recommended, Thank you so much

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Sonia Bashir . 2024-05-08

MORE AT Google

My pizza order was supposed to come with BBQ sauce, but it arrived with tomato sauce instead. The BBQ chicken wings tasted strange. You have ruined my date night.

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Ansari . 2024-05-04

MORE AT Just Eat

Awesome flavours and great service by Taiyyab Good Job

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Muhammad Saim . 2024-04-30

MORE AT Google

Fabulous service by Tayyab. Fast, friendly, and pizza is delicious!!!!! Pop in and try for your self!!!

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Denis “BAKKHOS” . 2024-04-28

MORE AT Google

I understand you do also deliveroo and uber eats but please tell the drivers to don't Block the Main entrance ,today evening I try to.get in I say ,,Sorry" but they didnt move at all when I come out same ,I understand you allow them or not.to sit on outside table but at least can be polite and move when you ask and from the start dont Block the door .

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Dumitru Tothvaida . 2024-04-28

MORE AT Google

Tayyab was super helpful and food was as expected out of the joint. Thank you for the late night service!

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Arun Rajaram . 2024-04-28

MORE AT Google

Good service by Tayyab. Food was fresh and quality.

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Nouman Azam . 2024-04-22

MORE AT Google

Good friendly service by almas Appreciate his support he gave me good deal

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shiva sama . 2024-04-16

MORE AT Google

Worst pizza. I had that then I was suffering from severe stomach pain. Place not recommended

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Akalya Arulselvan . 2024-04-09

MORE AT Google

The person on the counter @ 14.03.2024 7:15pm , he was very rude and very bad behaviour towards customer service.

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Sandeep Mallaram . 2024-03-14

MORE AT Google

Worst customer service EVER! Asked a question about deals and pizza sizes, but got a poor attitude back. Disgustingly rude staff. Ended up walking out, didn't trust eating from them if they can't even get the basics right!

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jennie jen . 2024-03-12

MORE AT Google

This has to be the worst customer service I have ever encountered. I ordered via the website and when I did not receive my order I rang the restaurant and spoke with the manager. He was entirely unhelpful and unprofessional. I have emailed Pizza Hut customer services requesting a refund for food that never arrived because the restaurant manager did not seem able to do it. Absolute disgrace.

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Ravi Patel . 2024-02-29

MORE AT Google

Did not receive my drink and one of my garlic dips. Delivery driver also rang the doorbell at 1am waking everyone in the house up.

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Asad . 2024-02-28

MORE AT Just Eat

I ordered a pizza with vegan cheese. But they put normal cheese instead of vegan.

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Izhaan Liaqat . 2024-02-11

MORE AT Google

Tasty pizza, but service could be better

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Aleksandr Secret . 2024-02-10

MORE AT Google

Forgot part of my order and when I called them about it the first person I spoke too was very disrespectful and confrontational

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Annie . 2024-02-02

MORE AT Just Eat

Ordered pizza this evening and it was substandard from the cranbrook road Ilford branch. Garlic bread wi the cheese was undercooked with blotches of cheese and pizza has toppings missing. This is the third time this has happened that the food has come not to Pizza Hut standard. I used to order from Barkingside which tends to deliver a better service. This is people’s lunch/dinner you’re preparing, you should have a little respect and deliver decent food. Management/staff needs to be reviewed.

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Jasbir Seehra . 2024-01-27

MORE AT Google

They forgot my wedges called restaurant the man on phone was so rude to me about it so yes I'm unhappy about that

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Pam . 2023-12-31

MORE AT Just Eat

DO NOT order from ilford Pizza Hut unless you want food poisoning. I’m currently in contact with customer service, my partner had the pepperoni feast yesterday and today has had to cancel all of his plans as he now has food poisoning. Not just this, but the pizza was absolutely disgusting it’s the worst pizza I’ve ever had. Not like any other Pizza Hut chain

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Prianka Pankhania . 2023-12-20

MORE AT Google

Worst pizza that i ate in my entire life

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SAI KUMAR . 2023-12-13

MORE AT Google

Amazing food. Delivery guy hash is very polite

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Bunty Saini . 2023-12-02

MORE AT Google

The wait was really long. Should more delivery drivers during lunch time

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Meena . 2023-12-01

MORE AT Just Eat

Today 05/11/2023 Visited to collect an order the attitude of lady (Wearing Glasses) on counter is very bad…very aggressive, she seem like feed-up from her Job.. I collected order but will never order from here.. Pizza hut is big company at-least they need to invest in staff training and behaviour’s.. Really Disappointed..

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Farhad ali . 2023-11-05

MORE AT Google

Lovely staff and food great experience

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ANDY . 2023-10-29

MORE AT Google

Friendly staff, quick service and good food.

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Mohammed Aslam . 2023-10-29

MORE AT Google

We ordered a vegetable supreme pizza !! And the employee gave us Chicken Supreme !!! We are vegetarian !! Definitely disappointed!!!

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Nisarg Solanki . 2023-10-25

MORE AT Google

Very small portions on cookie dough and nachos, compared to other pizza places. Would not recommend.

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samir . 2023-10-24

MORE AT Google

Great customer service Almas 👌 Thanks

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Muhammad Shabbir Cheema . 2023-10-12

MORE AT Google

Very good customer service.........Almas was very polite and helpful..... Thanks

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Asim Sohail . 2023-10-12

MORE AT Google

My experience is always so good Manish and Radia in there staff is very kind and makes the best pizza my kids just lov it

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Mina Ashiq . 2023-10-08

MORE AT Google

I pay for dip souse , no souses at box no tissue, I feel very embarrassing

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Manisha Chaudhary . 2023-09-30

MORE AT Google

Everyone knows by now the pizza is amazing as always however I would recommend everyone to try out the cookie dough from Pizza Hut it is delicious and better than these dessert shops it’s a 10/10 I would highly recommend everyone to try out the food and the dessert from here

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Safina Waseem . 2023-09-29

MORE AT Google

I ordered a deal and the pizza was absolutely disgusting. It had some strange liquid cheese on top. My son almost vomited. The entire pizza went in the bin. This is the second time this has happened. You need hood staff and good ingredients. I’m happy to come and show you how to run a restaurant if you like. I can train you guys in one week for free. I hope the owner reads this because you are the one who will lose out, your current staff don’t give a toss. Get new manager or run it yourself or your business is dead. Everyone I know has had a bad experience at your restaurant.

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Saima Din . 2023-09-17

MORE AT Google

Absolutely DISGUSTING! Delivery was late which isn’t a killer but the way the delivery driver packed my order is completely inhumane. He gave me the order and it was nearly half folded and crushed together. Ruined my night along with the family so we then decided to make home food and enjoy that instead. Spent over £60 on this order and that’s how they serve us, oh yeh complained to the customer care team and they give me a £10 e-voucher after all the food went in the bin. I want my money back you scammers! I chucked the pizzas and sides away but just managed to get a pic of the sides. PIZZA HUT SHOW US CUSTOMERS SOME RESPECT! Update 17/9/2023 Now 5Stars after the store manager called me and apologised which is what we customers need. Ordered same again and this time I picked it up and it was perfect and family enjoyed it. Thanks to the ILFORD HUT team. Well done to ALMAS for calling me. Thanks peeps

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Mohamed Musa . 2023-09-17

MORE AT Google

This is my Go to place for the best pizza in East london and the manager and staff are very friendly and welcoming ! Thanks alot

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Jammie Vardy . 2023-09-13

MORE AT Google

I went into the store a couple of weeks and Munish (guy with Glasses) served us he was so nice and so helpful but more importantly he was very welcoming. So I then went again but this time took my wife and kids for a meal and again Munish was so helpful he actually remembered me which was nice and was just as hospitable as before, and came up to us many times asking if we were fine wanted anything else etc. I would simply come back here because of him he is a credit to the store and also the is another worker there (he is taller and a little more weight on him with a moustache) he is also very nice and just like Munish, but I did not get his name. best Pizza Hut in East London easily. they are both a credit to the company and store

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Ian Benjamin . 2023-09-10

MORE AT Google

Great tasty food and friendly staff.

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Ubaid Matloob . 2023-08-29

MORE AT Google

Easy and fast dinner 👌! Munish was amazingly helpful ! and if anybody needs to use the bathroom in an emergency: C23578

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Dhaiyen Sabic . 2023-08-20

MORE AT Google

BAD SERVICE ALL THE PEOPLE HERE LOOK SAD AND DEPRESSED BLOODY PATHETIC ATTITUDE ASKED FOR SALT THEY SAID THEY DONT HAVE ANY PIZZA HAD HARDLY ANY CHEESE. THE GUYS CANT EVEN UNDERSTAND ENGLISH BAD!!!!!

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Mohammed Fahad . 2023-08-20

MORE AT Google

Pizza hut. As always good quality. I would love if they offer Halal food. In comparison cheaper than rivals if you compare price, and take their half price deal for four large pizzas 🍕

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H. Raja . 2023-08-20

MORE AT Google

Went to this Pizza Hut for lunch and had a great time. Employee named Munish served us with a lot of respect as he took our order explaining the menu in great detail. The food was also good as well as customer service. Highly recommended & shall return soon.

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Adeen Asim . 2023-08-16

MORE AT Google

Special thanks to Mr. Munish for the super delicious Pizza. He is well mannered and soft spoken person.

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Forhad Chowdhury . 2023-08-15

MORE AT Google

Amazing staff always welcome you with smile 😊 and tasty food.

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Am Javed . 2023-08-15

MORE AT Google

Amazing dine in store I love pan pizza there

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Muhammad Ali Yousaf . 2023-08-15

MORE AT Google

Food was terrible and cold even though it was delivered on time

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Shaipa . 2023-08-04

MORE AT Just Eat

Placed telephone order at 11.32am as a thank you treat for school teachers, told to come and collect in 10/15 minutes. Arrived at 11.43am to see that the pizzas had not been made. Only 1 member of staff working. Got my pizzas at 11.58am. The delay had a knock on effect for me. Not acceptable to only have 1 member of staff.

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Kashif Afsar . 2023-07-17

MORE AT Google

I had a problem with this order and was told I’d be receiving a refund but I have yet to receive it. I’ve had so many problems with this app that it’s now just touch and go. I only order through this app out of convenience.

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User . 2023-07-12

MORE AT Just Eat

Pizza Hut at ilford Cranbrook road and it's a delivery and pickup only but they do have a sitting area to sit and eat there.

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Uday Kiran . 2023-07-08

MORE AT Google

Good place to sit, eat. Economic take away options, good deals. I liked it.

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gaurav agarwal . 2023-07-04

MORE AT Google

At the counter the girl with the glasses is rude I’m not happy with that…

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Dhanapal N . 2023-06-30

MORE AT Google

The last time I ordered online for collection. I was told the site was down and they never received the order. I had to order in-store which cost more as they couldn't match the deals on their tills. I went into the store today and ordered some melts for takeaway, payment was taken. After a few minutes they informed me they didn't have stock to make them all. I was refunded, but there was no need to go through the payment process if they didn't have the food. I don't think I will be going back, and I will be surprised if they are still in business in a year's time.

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J4zz x . 2023-06-27

MORE AT Google

Good option for vegetarians. Cost £10 for a large pizza.

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peri Says what . 2023-06-20

MORE AT Google

Not a very pleasant experience. Did few times collection from store and when I opened them home key toppings were missing. No rush at that time. The baking time was delayed. The staff don't value customer time. How can someone forget onions when the pizza choice is any 4 toppings. My hear melted away 🫠 Stuffed Garlic bread now have a thick cheese which might take ages to melt. Only ☀️ can bake it properly.

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Arvind Kumar . 2023-06-20

MORE AT Google

Can't believe they haven't got a salad bar in such a big restaurant. We came to eat in the restaurant but ended up doing a takeaway. Everyone was so disappointed. Pizza Hut sort this out and add a lunchtime Buffet. 😋

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Imran Javaid . 2023-06-17

MORE AT Google

That was amazing dinner and the service given by Mohit, that was outstanding, I Will definitely stop my car for the next time whenever I come to this area. And, again I really appreciate his service.

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HARSHRAJSINH GOHIL . 2023-06-07

MORE AT Google

Food is pretty good. Had the lamb doner pizza which does not sound amazing but it was pretty tasty. Would highly recommend. The only issue about eating in is that no-one pays attention to you in house. There is hardly any staff around. Had to shout to ask for a glass of water.

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Adoko Bob . 2023-06-02

MORE AT Google

The guy on the till was rude and the hospitality was worst.

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NISHTHA PATEL . 2023-05-28

MORE AT Google

Poor quality. Woeful prep. Insufficient cheese. Box was squashed and looking war-torn. Asked for refund, no response.

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That Guy2.0 . 2023-05-17

MORE AT Google

The pizza we had was absolutely dreadful! It was impossible to eat. I took my child to dine in, and I deeply regret that decision. The pizza we received was in terrible condition. I had ordered a half-half pizza with margherita and vegetable supreme, but both sides turned out to be the same, with only a few veggies randomly scattered on top.

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Manoj Kumaur Badhri Narayanan . 2023-05-17

MORE AT Google

Pizza was no bigger than 2cans of Coca-Cola, for a large pizza. 40% only ingredients, rest tomato and bread, ( so half pizza to eat only)lack of taste Hopping for a really nice pizzas but by far did Not meet expectations for a pizza hut pizza.

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sherry singh . 2023-05-14

MORE AT Google

No plates, but takeaway boxes are given if you want to eat in store.

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Hashminder Kohli . 2023-05-12

MORE AT Google

I tried for the first time the pineapple pizza as an Italian. Amazing!

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Alessia Squizzato . 2023-04-23

MORE AT Google

17/04/2023 time 9:00p.m to 10:00p.m We ordered pizza and drink for 4 people. No Greeting No smile by manager. He behave strangely. while we are cutting cake on table,He said no candle lights allowed. Dat means fire safety issues in that store. So celebration of cake with candle is not possible in dat shop. Eventhough staff smoking cigarette outside store near entrance door.while eating pizza dat smoke is allowed to inhale for customer is free. EvenThough no complain regarding pizza ingredient ,pizza is 10 /10 .

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Ajit Rathod . 2023-04-18

MORE AT Google

i ordered over 2 hours ago. it still says they are delivering my food, however when i call the restaurant they have already closed. do you know how inconsiderate it is to make someone wait for food that you don’t plan on delivering.

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Eman . 2023-04-18

MORE AT Just Eat

I didn’t recieved my food yesterday been trying to contract Pizza Hut all day and they told me to contact just eats but no one has been getting back at me

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Soraia . 2023-04-13

MORE AT Just Eat

Not too bad. Thought would be more like an actual restaurant with the Pizza Hut salad bar but unfortunately no

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Charnell . 2023-04-12

MORE AT Google

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