Chesters in Redbridge

This place has fallen off, used to be so good, the chicken burgers are too small now; more lettuce than chicken.

Went to the Seven King's High Rd shop. Very busy as expected. Service was good but the food didn't live up to expectations. Well and truly disappointed. The wings were overcooked, looked burnt and very oily. I am sorry to say that I had to throw them away. 🙁 Maybe the oil change had been overlooked?

Food wasnt tasty at all. Quality gone very much downhill over the years. Would not come again.

Such a stupid service, I asked him to order over the phone and he said come over and order my face which is completely untold and I request to other people they are using animal oil to make chicken wings so better don’t go ahead with service healthy

A member of team name Kartik very rude behavior, he doesn't know how to behave with costumer , hideous costumer service , no professionalism

Kitchen staff was drinking alcohol in the background as it says Halal but how can drunken staff serve food

A very busy place at night. thanks to them open till late night. pizza was best.

NEVER AGAIN. no idea of customer service very rude staff seems like untrained new staff. touching food without gloves. fries soggy, hard chicken in burger and no sos.

Had chicken strips loaded fries, bottom was full of sweet chilli with fires and its taste disgusting ,even chicken strips wasn't fresh. Waste of money.

Very bad taste wings pink strips pink chickens pieces pink never again

It’s amazing chicken i love the taste of fillet o fire grilled and I’m a regular there now i would definitely recommend.

Very disgusting service, I phoned to make an order and the staff was very rude, insulted me and hanged up for no reason, restaurants like this should be shut down. I will take this further

Bhrue is an extremely rude employee. Otherwise, brilliant service, brilliant food

Service was rubbish, chicken was so salty you could have taken my blood pressure from my eye balls 😳 won’t be going there again

Taste and service was awesome 🤩

Dhruv fantastic service from the guy 5 stars

Was surprised to see how late this place stays open. The food was also pretty good and service was efficient and professional.

Don't recommend their pizza at all. It was disgusting

Their chicken wings are consistently great but Pizza can be hit or miss! Two times I really enjoyed their pizza but last time it was very dry and lacked sauce and cheese both. Value for money I would say.

One ofvthe best burger n fried chicken restaurant in ilford.

Lovely food , good customer service , helped pick excellent food and always have a positive attitude me and my family had an exquisite time i advise you go there too!

This branch of Chester's is not good. I'm very disturbed from this. The staff of this branch is very bed behaviour with customers. Manager of the branch is not good behavior. I'm not going on this branv

The best fast food gaf for 4am munching

I've been going to this place for years. Burgers are great. value for money. I normally get the ringer burger! Update July 2024: This place has gone downhill. Service isn't there anymore. And the burgers don't even taste that great anymore. Tried a classic burger a few times. All turned out the same. Dry and and hard

Very busy took 15 minutes for our food, and prices are quite high

Standards have fallen so low, the fried chicken is foul and stale tasting. Worst chicken I have tasted in sometime, couldn't be saved by the decent fries. Never going back.

Absolutely fantastic food , great deals

I ordered last night via just eat and my order was late due to delivery issues. I called this business and the company representative provided very good support by arranging a delivery fixed to me by calling the just eat help line for me. This level of customer service is very remarkable as it's not expected.. especially past midnight. Thank you so much for the support provided. All the best with your business. Happy customer

The staff are a bunch of absolute RE*ARDS that simply can’t follow any instructions no matter how many times you remind them. This is the case every single time I either order or go in store. I don’t recommend going here purely because it’s ran by idiots that don’t even like to rectify your issues. They also speak bad about customers in their language whilst serving them.

Very tasty food and we both enjoyed it. Tempted to order from here next time but I’ll see. Food was perfectly cooked and the wings were very tasty and proper East London, normally wings are bland or small from other shops but Chester’s seem to have the old school classic no holding back wings. Pizza was decent too and the chips were good. Only critique is that it took nearly an hour to prepare and then get it to us from the moment of ordering, which for London is pretty slow and we don’t live too far from the place.

I ordered 5 wraps for Takeaway and when I checked them they had uncooked strips and the wrap itself was soggy. Unprofessional staff dont know what they doing. If there was an option for 0 I would've gave them 0. Highly disappointed.

Poor quality food and Poor service

Terrible. Poor. Oily. No coating. Black oil. Dry grill chicken. Won't recommend

All good guys are nice fresh food

Good food and good customer service( friendly staff )

Food and service was good, I didn't like my burger bun too much otherwise good. Has a small seating area, was clean and presentable.

Their Chester’s special pizza is good

Awesome must recommend their Chester special pizza and fillet o fire burger. Delicious taste of their chester special pizza. I don't know why people gave the 1 rating. I would like to give 10 out of 5 rating to them.

Terrible service. Ordered 3 wings and chips. The man serving me was barking orders at others and refused to do anything himself. Waited over 20 minutes , many people came after me with large orders and left before me. Ended up getting a refund and leaving.

On the menu up on the wall For a Smash burger, fries & a drink £10 looked impressive, until when I saw what I got! Shockingly baaaad! The burger looked like a cheap plastic toy, the hot wings are nothing but horrible n tasteles! Fries & sauces taste vile! What was most absurd is that inside of the restaurant, it was dirty with uncleaned tables & extremely smoky with fumes! I mentioned it to the guys at the serving counter but did nothing. In the end I left there stinking of grill food and itchy eyes! Never ever going there, it’s run by infants! Most disgraceful food we’ve ever had! Do not recommend and avoid!💯💯💯

Ordered a veggie wrap which was delicious. But the wedges were too oily.

Hi I’m regular customer for this shop lately the food quality and service are really bad yesterday bought burger and wings from them the burger bun have smell and fillet and wing are really awful totally waist of money will never go there. Just add bank payment receipt as well totally waist of money

Chicken Wings were horrendous. Too salty.

Delicious chicken especially the strings, also the variety of salts they offer for the chips are very tasty 😋.

Good customer service and delicious pizza

Grilled rancher is the one. Good people good stuff. Always busy. Always crowded.

Service is bad. There is a better one in ilford lane

Lots of staff behind the counter but no one visit dining area side and all tables were dirty which were empty. Floor full of fries and ketchup mayo (see attached photo). Staff wearing behind the counter when talking to each other. I have to request the staff that you are so many behind the counter so can you send someone to clean the tables. One came cleaned our table but left the corner floor as it is.

Management it’s not the same any more plus food Quality has been dropped

Absolutely disgusting service food quality is not there anymore and stuff doesn’t even speak English properly they’re rude. I rather go to Nando’s and pay less money for better quality.

Half order received burger half eaten grill chicken burnt BUT when called the seven Kings branch I was told it is NOT THIER problem and contact the driver the staff are very RUDE STAY AWAY FROM THESE FRAUDSTERS NEVER ORDER FROM THEM

I am a local and have seen this place change from Dixy to Chesters. Over the years the quality of the food has gone down. We used to order twice a week. Now we barely eat Chesters once a year. The last 3 times we've eaten here, every one of us suffered stomach upset. Last time the chicken was still pink inside. It's a shame the quality of the food has gone downhill.

Good price, good portion, the chips were fresh and burger was fresh. Just wish they heated the buns up. But overall good.

This Chesters’s has become the Dumbest place all freshies working inside like headless chicken 🐔 Have no idea to to take Order or get order ready better don’t waste your time go else where

Amazing food I drive a long way to go there.

Service is friendly, however food was dry !

I purchased five chicken burger meals from Chester today. While the burgers themselves were satisfactory, unfortunately, all of our chips were excessively salted, rendering them inedible. It felt like a waste of money. The lack of response from the staff when we raised the issue was disappointing. Despite bringing it to their attention, there was no effort made to rectify the situation or even acknowledge our complaint. This experience highlights the importance of effective customer service. When issues arise, customers expect a prompt and satisfactory resolution. Unfortunately, in this instance, the lack of response left a sour taste in our mouths. Moving forward, I hope the establishment takes customer feedback more seriously and implements measures to address such issues promptly.

Very poor quality pizzas. Avoid ordering pizzas and fries from this place. Customer service was also very basic, almost non existent.

The food is average but the service was terrible. Extremely rude person serving at the till

The best place i know to get pizza at the size you want at the correct price. My opinion the only place i would by pizza in essex. Perfect sizes perfect pizzas.

Very disappointed with the pizzas, there was no sign of toppings. Chicken pieces very dry & old looked like from yesterday. Very horrible.I would really recommend you to get the chicken if you want food poisoning

I really love Chester's pizza meal. I've never been to the store but I always order online. Everytime I order I get really hot and fresh food. Appreciations to the staff, chefs and everyone. The best pizza meal ever. And the deliveries are never late.

This place gave me food poisoning the very next day, I experienced stomach cramps and diarrhoea, I would avoid this place!! I’ve noticed many others on here have had food poisoning from this place too from the reviews, they are not hygienic!!! AVOID at all times

Since my experience service has been well improved

Lovely wings tasty Sorry I had to change my review now as of pizza quality is gone down no taste very less chicken.. I'll not go there anymore.. Sorry chester

Food is good but can take forever even when they are not busy.

Fillet-o-fire burger one of the best fried chicken burgers I have tried in recent times. Good level of spice to it as well. Could imagine someone not quite as cultured as myself may be wheezing through each bite.

Absolutely disgusting food not worth a penny. Very disappointed with taste and quality of the food.

Ordered Loaded fries, 12 barbecue rings, and ice cream. Delivery man forgot give me laded fries which ended up being fries with melted cheese. The fries was diverted after ibphned back twice. Also arming up was hard. Ive used Chesters sin E 2017. They don't change or repent from mistakes. Watch my video.

Banging !! Professional, down to earth, cheerful faces that serve a beautiful experience, each and every time. Very kind & hospitable to delivery drivers unlike other joints. Sawan, Sunny, Shakeel, Praveen & Vinay are a few of the dozen that keep this joint smoking all night long!!!

Really great food Loved the mexican chicken wrap and didn't have to wait forever.

I ordered my food on Uber eats which was accepted when checking on the food it had disappeared off the app. I called the shop to find out what’s happened to my £50 order, a rude person on the other end of the line told me they cancelled it after accepting when asking if I’ll be charged they told me it wasn’t their problem and hung up, now I have to chase for my money back and the way I was spoken to was disgusting

Been going to this place for over 24 years now but very pricy and chicken wings and burgers not the same anymore.they are very busy and do have a great selection,service is outstanding,maybe it was just not my lucky day,the burger buns used to be kept hot in a mild steamer but not anymore.food was cold.i would still go again,maybe they were just too busy and maybe a new chef prepared it all.overall not bad.

Rude behaviour Attitude bsdk behaviour is not good at all Always waiting

While the atmosphere and service at Chesters Seven Kings were acceptable, I observed a discrepancy between the portion sizes and their corresponding prices. The servings appeared smaller than anticipated, which unfortunately diminished the value proposition for me, considering the associated costs. Enhancing the value for customers by aligning portion sizes more appropriately with the pricing would greatly contribute to a more satisfying dining experience. I have regrettably chosen not to become a regular patron due to these factors. In a bustling culinary landscape, alternative dining options offer more compelling value. I experienced disappointment regarding the perceived value in proportion to the cost, which led to my lower rating. While the food quality was acceptable, the service fell short of expectations. The noticeable disparity in portion sizes, which can be corroborated by visual evidence, left me feeling dissatisfied and detracted from an otherwise reasonable experience. Food: 2/5 Service: 1/5 Chicken burger meal: £5.49 Portion size: daylight robbery, don’t believe check the pictures.

What a horrible experience of getting takeaway from this place. The burger and wings size/portion was so small rather tiny I would say and tasteless otherwise. No sauce was given alongside the order. Will not go there again for sure

I had Tandoori chicken pizza and chicken drumsticks, absolutely delicious reasonably priced.

Rude behaviour they don't have manners how to talk with delivery boys

I thought this was going to be one of them cheap nasty chicken shops. However I was pleasantly wrong Great food, options and seating

Worst fried wings, I've ever had, i had to check the wings before i even touched them, as for some kind of reason, i thought it was a cats leg or something weird. Totally put me off my burger, which i gave away to a homeless person as i felt sick eating the wings. Im sorry, but the wings did not look like wings, and i threw them away after the first bite. You wanna charge high prices, but u seriously need to look at the quality of your food, mate!!

Good variety of food. Recommend fillet of fire

Wings were whack all dry and not fresh

Poor and worst experience..Whenever i ordered on call as far as i reached at restaurant , the food was not ready,, The staff is busy in talking and the staff is too non coperative they dont have any basic manners to treat customers.. When i called to complain the other staff member is to "Hang up the call".. Not recommended..

So disappointed, was looking forward to my wings and chips and was the most saltiest thing ive had in all my year combined

Nice food but limited seating space as it mostly takeaway

I’m a regular customer and quality of food has gone too low. Fillet burgers were cooked in fryer rather than machine, hard and salty. Wings were soggy and too salty. Will not recommend it anymore.

Friday night, the restaurant was very busy. But they were very quick to take orders and gave a realistic wait time. So I went for a quick walk around the area. I had ordered the 12 piece family bucket, but when I got home there was only 8 pieces. Despite my insistence with the brother serving me, and the brother who packaged up for me, that I had ordered 12 pieces (wanted to confirm with them as it was a bit hectic) I was very disappointed to return with my incorrect order. The peri range tasted great, and I found the fried chicken to be a bit too salty for my liking

Always tasty, pop in there every now and then. Pleasant staff members, quick and efficient service.

Great Staff Sohail is very good in service and Fillet o FIRE IS 10/10. Convenient if you a night person as its open till 3am weekends 4.

This is the worst exerience of my life. I ordered a double grilled chicken burger. They give me the smash burger. When i get home back it is totally different of which i ordered. I wasted my money by visting it. The custmer service is very poor. The staff is fighting with each other about packing orders.

Excellent service every time I visit or order on Uber eats. Chester’s special is one of the best pizzas around in east London and would highly recommend to anyone who wants something different!!!. Staff are friendly every time I visit the store and make sure my orders are always fresh and made always to my special requests.

Chicken burger was rock hard like a brick seemed like weren’t cook properly as it was that Hard Really do hope they improve

Great food, polite staff and a very reasonably priced menu. Will happily pop in again if I'm in the área.

It’s chicken shop but more like KFC. Food is good

One of the best and clean chicken shops in East London. Mr. Karthik is the most efficient and professional attendant among all. Food was very good and ambience is great.

great customer service and my pepperoni special was amazing

Food is really good specially green house hot pizza i loved it and saavan’s dealing is really good Thank you

The indian man gave me raw food and when I gave it back the guy we taking rubbish about me in his language also did not give me a refund.the The cleanliness of the shop was horrific

Can’t go wrong with a Chesters meal. Chicken burgers always so good and tasty. Got a mega mix burger and did not disappoint. Chips all good and chilli sauce is legendary.

nice wings and nice burgers good service all staf are good and friendly nice custemer service ❤️