Based on 839 opinions finded in 2 websites
Based on 839 opinions finded in 2 websites
Nº 1508 in 3097 in Leeds
Opinions
Really nice and friendly staff. Removed older pics and replaced it with new ones despite the buffet ending soon. Even asked if there were any specific pizzas that we wanted. Best service we've had at pizza hut in a long time. Thank you Poonam
Eric Keeler . 2025-03-20
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Very poor service, bad attitude. The staff definitely need some training on customer service, and the manager needs to be trained on how to be one. "Salad bar" were empty, with frozen salad obviously empty. With these prices as 5* restaurant definitely we expected the least any kind of service and choice on "salad bar".
Kalinka Georgieva . 2025-03-16
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Was served by a waitress called Evie there was a party of 11 of us and we could not have asked for a better experience was our first time here and we will be returning as the total experience was fantastic and Evie was fantastic with the children as well well done
Allan Moss . 2025-03-16
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I attended a family gathering yesterday for a birthday party which included 5 children, and the rest adults. It’s normally a lot for restaurants to handle, with mistakes happening more than not but this meal couldn’t have gone any better! Everything came out hot, and with no waiting time. Evie was a great waitress, a lovely young women. I will definitely be back.
Erica Kim . 2025-03-16
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I brought my daughter here after swimming and we were really happy with the food and the service and we left happy. The salad area is more varied and cleaner than Harvester nearby. The two ladies serving were really helpful and always on hand if required. Would definitely recommend to others. 10/10
Daniel Glover . 2025-03-15
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Really well mannered young female on 8.3.25 really knowledgeable when we ask if we could you use blue light card and kept if everything was OK with our meal very pleasant when we were leaving we attended at dinner time
jason degnan . 2025-03-14
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Tom was incredibly friendly and professional
Tina Murphy . 2025-03-14
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Had to wait for a table to be cleared even though it wasn't that busy, staff seemed un trained and out of their depth. Manager seemed un aware of the the issues around her. Had to ask twice for drink classes, didn't bring out enough and two hadn't been cleaned properly. Had the buffet lunch. No great choice in pizzas and was told they had a back up of collections and it would be 10 minutes before anymore pizzas would be brought out. We'd already paid for dessert on the app but left without having it after the disappointing first course. As a family we've been visiting pizza hut for 20yrs plus and this was by far the worst experience we've had.
Neil Dewhirst . 2025-02-21
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Evie the waitress was amazing, a one woman show, if not for her we would have left, my first job at 17 was the pavement st Pizza Hut in York, it took about 20 minutes to order on a ridiculous online ordering system in a restaurant with no/or very bad internet connection, I had to physically walk around the car park to put my order in, I’m not joking either, I would never go to Pizza Hut again, make Evie manager and go back to pen and paper.
Dino Ransome . 2025-02-20
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Lovely manager there by the name of Carrie I believe (apologies if that’s incorrectly spelt) made sure my grandma who had issues walking was properly accommodated for. We came in with 10 people without booking on a busy day and were told that it would be 10 mins before we got a table which is super reasonable. But the manager and her friendly staff gave us a table early and even reorganised their bookings to ensure my grandma was catered for. Couldn’t ask for better service 🙌
Harrison Jones . 2025-02-19
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Haven’t been to Pizza Hut for a while but really enjoyed the food, seemed better value than usual. Poonam our server was lovely and attentive.
Katy Walter . 2025-02-18
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Server Poonam was lovely and attentive. We had a lovely lunch
Cmassam . 2025-02-14
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Lovely food, the buffet food was plentiful and continuously replenished. The lasagne was delicious, very tasty and served piping hot. Poonam our server was really friendly and attentive. Overall very pleased and will certainly return.
Liz Cartwright . 2025-02-12
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I’ve not been to a Pizza Hut for years. We went with my family for the last 45 mins of the buffet and had a less than average experience. Some of the pizzas had clearly been there a while and as it was the back end of the service, I suspect they didn’t want to put new ones out. Similarly, the selection was pretty limited. The person serving us was very friendly, but several staff were sat around a table chatting and playing on their phones. Felt a bit like a youth club rather than a restaurant! By the time you add drinks and ice cream it becomes pretty expensive too. I think it’s safe to say we won’t be racing back!
Mark Collins . 2025-02-12
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Had a lovely meal and service by Tom was second to none. Will definitely return
Tracey Olbison . 2025-01-31
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Thanks Poonam for looking after us
Stefania Orune . 2025-01-29
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missing items and still refund refund
beatriz . 2025-01-25
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Lovely food and Poonam was very attentive!
Chloe T . 2025-01-24
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Lovely staff very helpful. Worth signing up to pizza hut on line. My wife and I both eat for £8 because they sent us a code! Made this Yorkshireman quite emotional 😂
Harry . 2025-01-22
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We went for the buffet and thoroughly enjoyed it! Staff were very friendly too
Rachael . 2025-01-15
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Very Clean, Food Was Lovley and Warm and Fresh. Freshly Prepared Pizzas Upon Asking For Them. Lovley Fresh Salad. Nice Atmosphere. Poonam Was Our Server And She Was Very Helpful and Always There If We Needed Her! Amazing With My Little Niece! We Will Definitely Return! Thankyou :)
Grace Wilkinson . 2025-01-13
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Good food and great service from Morgan and evie 👍👍
Leon Spence . 2025-01-03
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The garlic bread was not properly baked. It doesn’t taste good and we had to throw away.
Prashanth . 2025-01-03
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food was lovely. Morgan and evie was great servers, nice and friendly. atmosphere as nice and chilled.
Loretta Sutton . 2025-01-03
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Standard pizza hut, salad bar was a bit sad looking but overall a standard visit
Eli Stanf . 2025-01-02
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i was served by a wonderful young lady named LILLY i think. she was polite, considerate, asked how food was and made sure everything was okay during our visit!
Chloe Olivia . 2024-12-31
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Food was okay, but service was exceptional with the staff going above and beyond to make sure our experience was great
Felicia Ee . 2024-12-17
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Very nice pizza nice music and chips
Jack . 2024-12-16
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Went in for pizza hut buffet and the staff were great, asked us if there was a pizza we wanted on the buffet and we're very helpful. Food was great as ever!
Liam Smith (LyamzMyth) . 2024-12-15
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Came for the buffet with my son who absolutely loves everything food wise at pizza hut! All the pizza was always stocked up and fresh , resturaunt was warm, clean & welcoming. Most of all the service was amazing! As we come most months & it now is only card/QR codes it seems service isn't usually fully there anymore as its all online service (barring them bringing the utensils to the tables). But GRACE was always consistent, asking how the food is , if we are okay & she was always present and doing something & going the extra mile! Her and the lady cook should be looked after within this business as they really did an amazing service. Highly recommend. Dined in on 13-12-2024.
Chantelle Poynter . 2024-12-13
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The staff got my order wrong and the food was average
Lisa Adams . 2024-12-02
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Sever lily was very helpful and pleasant
Carl Mcculloch . 2024-11-30
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Forgot sauces and ice cream. My daughter is autistic and can only eat with certain sauces. They refused to come back out, despite not fulfilling their order- will not be ordering again.
Emma Thompson . 2024-11-29
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Great food 😁👍 Prompt delivery Courteous courier
Amanda . 2024-11-23
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great lunch time buffet. got a table straight away as wasn't busy and that was at 12.30 lunch time Easy to order on the qr code. plenty of pizza available always some available and getting made fresh and I'm a big eater so 20+ slices later i was full up. still room for ice cream tho haha staff great too even asked if everything was ok as well she did deffo go again for a lunch time buffet. parking is ok too just have too find a space as busy with the McDonald's lot as thet share the same car park toilets clean as well 👍
Steven p . 2024-11-23
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Poonam was very helpful and welcomed me in with a lovely smile and continued to ask me if everything was okay .. That’s a very good customer service which will always keep me coming back. Thanks a lot Poonam will surely be back
bismark birikorang . 2024-11-22
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Delicious pizzas from Colton tonight. Free salad offered by the server whilst we waited. Great deal and always friendly staff in here. Still the best deep pan dough in the game
Paul Knowles . 2024-11-11
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Ive been here two times after not visiting for months, both times I have been served by a very polite professional young woman, date: Thursday 7th , I asked for the Servers name in which she replied Morgan! The service was excellent the best ive ever had in this restaurant! Will definitely be back and hopefully see the friendly respectful woman! P.s Love the free Salad bar and the food was delicious hats off to the chef!
Leah O Connor . 2024-11-09
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In Leeds for a conference. Staying at the travelodge and just wanted some hot food. Staff were pleasant and polite but no real service. Hate the QR code ordering for yourself. Zero atmosphere. Had the lasagne - edible but really poor quality and terrible value for money. Mostly cheese sauce, two long and very thin slices of pasta and no more than a tablespoon of bolognaise filling. Absolute rubbish. As said - it was edible, I ate it - I was hungry and I don’t believe in wasting food but …. I won’t be back.
Dee Fleming . 2024-11-08
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Don't know what Roquito peppers are and are serving red chillis with all of the pizzas that call for them, cost a huge amount more to eat in and had to call someone over to clear the pizzas and get desserts - toddler had finished his ice cream and we chased ours to find still not even in to cook.
Bethany Goodwin . 2024-11-01
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Not been Pizza Hut in a long time and will likely never go again. Positives. 1. All you can eat salad, while you wait 30 minutes for bang average pizza at best. Negatives. 1. Card only. 2. Almost zero staff interaction. Led to a table and told to order using the QR code. 3. After ordering you own food and ignoring your family for 10 minutes to do so, it then asks you if you would like to tip. (I haven’t even eaten anything yet, and hardly spoken to anyone. Maybe I’ll tip myself ) 4. Food took over 30 minutes to arrive. 5. Paid in my opinion an extortionate amount with a 25% discount code for what can only be described as average pizza. (See tab/photo) 6. Grotesquely overweight traveller children playing with golf balls in the car park. Luckily I walked from the local hotel. Edit 7. My child was violently sick through the night and the following morning forcing us to cancel a trip to Diggerland. Whether this was related to the food or cleanliness of the place I do not know.
Dr Randog . 2024-10-27
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We had a lovely daytime visit here. A lady called Poonam looked after us, she was friendly and accommodating. We have 22 month old twins and it was nice that Poonam found us a suitable table. It was also nice that the high chairs were clean and in working order. The food and service was also great, and I would definitely visit again.
Paul Short . 2024-10-24
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You know that feeling you get when you've been low, nothing seems to be able to lift your mood, and you feel as if you will be in this hole of despair forever. Then the clouds part, a ray of sunlight hits your face, you see the beauty of the world, and in that moment you think, "You know what? Maybe everything will be okay after all." That's what it feels like walking into Colton Mill Pizza Hut. They are the sun in my sad, dreary life. We went for the lunchtime buffet and were treated to a smorgasbord of delicious circular heaven in the form of unlimited pizza. One of our party has allergies, their own body working against them— is there a crueler fate? Yet, even this was not a problem for the fine people employed at this fine establishment. The manager, Kath, I believe was the name, answered all our queries and questions. As far as purveyors of food and drink go, there is no place within the immediate area I would attend over the Hut that provides us with the most delectable pizza. Pizza Hut Colton Mill, I salute you!
James Barker . 2024-10-24
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Had an amazing experience here recently when we came for a birthday meal for my daughter’s friend. The children all had a lovely pizza, salad plus drink and ice cream, this is such a great deal! Cath the manager is an absolute asset to the company, so friendly, helpful and knowledgeable. Thanks Pizza Hut Colton 🌟🌟🌟🌟🌟
Jenni Edwards . 2024-10-24
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Took my granddaughter for lunch. The waitress Poonam went above and beyond. Very friendly sorted our allergens. Very attentive.
Michelle Sorby . 2024-10-24
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We had a booking for a load of kids for a birthday tea and were served by Cath. She sat us in a corner on a raised bit and let us put a few banners up which made it feel a bit special. They were really kid friendly and Cath was really chatty with them and kept coming back to offer the grown ups drinks. It was great, we'd definitely do it again.
Rebecca Bartle . 2024-10-21
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Called at Pizza Hut at 6.30 , only 2 tables taken with people dining in. Our order was taken promptly and our drinks and salad bowls delivered to our table within minutes. Waited almost half an hour for our Pizza to be served and when it arrived it was cold. I had already eaten my small bowl of salad and drank my tea waiting for the pizza. The take out delivery seemed to be the focus and priority. I attempted to eat a slice of pizza but left it as too cold. We asked for a box to take it home. Should have not paid the £33.00 ( approx) was too disappointed to make a complaint. Took pizza home and heated in the oven. Priority appears to be given to those people ordering in. I usually book a table for 10 people at Christmas but I may not bother this year. Usually the food and service is good.
Anne Shawcross . 2024-10-19
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Our server Grace all though been alone and very busy was efficient,very welcoming and did her best to make sure we had vegetarian choices on the buffet ,as it was the veggie choice was very poor margarita and garlic bread but through no fault of the staff. ,the salad bar was lovely and all the staff were lovely Grace couldn't do enough
catherine burgon . 2024-10-14
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Grace was efficient and welcoming
Myke Obasuyi . 2024-10-13
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Lovely meal today and excellent service with a smile from Grace. Thanks very much!
Michael Clark . 2024-10-12
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Visited 12/10 and was served by Grace who was friendly and attentive. Not had Pizza Hut in ages but it was lovely. Had a great meal. Loads of choice on the buffet.
Laura D. . 2024-10-12
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Poonam is such a lovely person, I came with three kids under four and she was so patient so kind… helpful and approachable… Pizza Hut in Colton is really worth coming to
Telma Dias . 2024-09-25
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The relaxed atmosphere and unlimited salad bar and drinks are always enjoyable 👍 The choice in the menu was also very good, imparticular the pizza bases
christopher hunt . 2024-09-22
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Server was Poonam, we’ve actually had her before as well and both times she’s been lovely. Very polite, helpful and approachable if needing something. She even asked us if there’s a specific pizza we’d like in the buffet which partner and I weren’t expecting at all, then said she’d try her best and even came back to confirm it’s there then ask if we enjoyed it. Great experience
Tabitha . 2024-09-17
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Took my grandchildren. They love it.
Johnny Roy . 2024-09-08
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Always excellent service and lovely food, Poonam is excellent
Ruby Matthews . 2024-09-05
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Walked in not booked sat us down quickly lovely service from libby very polite and professional rushed off her feet but always smiling .
Ian Smith . 2024-08-30
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I have not eaten in a pizza hut in years, so I was a bit weary of what to expect. This looks like a fairly new branch. There was some confusion over the orders for our table of six. Ella dealt with this swiftly and in good humour. The pizza was fresh and tasty and the place had a very relaxed vibe. Thank You.
Adrian Plaw . 2024-08-23
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Is what it is...pizza hut will never be gourmet, artisinal pizza but if you are after a family friendly meal out with great service...this branch is winning. Lovely staff who were very accomodating
Matthew Wilson-Hirst . 2024-08-22
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Thursday nights are good to go it seems. Not many there and the service was great and the food was hot and super tasty. Salad was very bland and underwhelming though, but who goes to pizza hut for a salad?
Danny Roe . 2024-08-16
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Food was great as always and Grace C took really good care of us
Chris Mullins . 2024-08-14
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Libby was lovely and made everything easy for us Thankyou!!
Tiffany Halliday . 2024-08-09
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Great food and service by Pooham!
Bethany Short . 2024-08-07
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Friendly atmosphere, the pizza are good, need more items in the sides, the kids menu is ok . Overall, pizza hut is a good place for family night out
Jean Amougou . 2024-08-03
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Lovely food and great atmosphere! Great server Poonam
Leoni Simpson . 2024-08-02
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Great lunch at Pizza Hut, many thanks!
Jen Rossington . 2024-07-23
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Poonam was absolutely lovely and gave us great service throughout, thank you:)
Molly Parker . 2024-07-22
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Very quiet served straight away plenty of choice on the buffet
Claire . 2024-07-17
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Cozy atmosphere, we went to dinner. Very good dresser.
Mayte Barreto . 2024-07-16
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£7.99 For all you can eat , very friendly and again lovely staff in hear very attentive
Jonathon Macdonald3e . 2024-07-11
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Birthday treat for our youngest. Sienna had a great time! Thanks to Ella and Evie for the awesome service.
Daniel Allanson . 2024-07-11
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I ordered a Pepsi max and got regular Pepsi, which I could not drink
Janine . 2024-07-10
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Pizza was cold and tough and had a burnt oil smell. It's usually so much better.
Angela . 2024-07-05
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Fast service, lots of choices of pizza , lots of salad choice to , was served by poonam who was helpful and friendly
Lorah Evans . 2024-07-04
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I came for lunch with my daughter. We were seated and served quickly and efficiently by Poonam, the meal was great value for money, it arrived quickly and was good quality. No complaints!
Rachel Dowling-Brown . 2024-06-28
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Came for a meal tonight with my daughter. Lovely atmosphere, very professional, friendly and helpful staff. Evie & Jordan thank You very much, without Your help I wouldn’t be able to enjoy my meal. You are absolutely brilliant.
Lucas Danelczyk . 2024-06-26
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Poonam was so welcoming and attentive. Absolutely lovely. The pizza was great too. Thank you Poonam for being so wonderful
shey abdurrahman . 2024-06-26
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Poonam served us when we came for the buffet and she was very friendly and attentive. Great service. Thank you
nadine evans . 2024-06-26
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We had a great lunch at pizza hut everyone loved the food our server Grace C was great very friendly and helpful all the way through our visit we will certainly come again
john wilkinson . 2024-06-15
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Food was very nice , staff was very friendly and pleasant Grace c was very helpfull she was also very kind and also helped us order our food online
Yo Hassan . 2024-06-15
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We had a lovely meal to celebrate our granddaughters 7th birthday. Molly M was our server and she was exceptionally helpful and friendly. Nothing was too much trouble and she really made our evening great. She recommended the vegan cheesecake when we were a little anxious about trying it, and she was right it was delicious. Molly M is an asset to pizza hut!
Gina Kempa . 2024-06-14
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We were served by Milly M The service was quick and she was friendly and served everything so it was hot. Food was great. Really easy and enjoyable experience.Thank you.
Jade M . 2024-06-13
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What an amazing team here at Colton Mill Pizza Hut Our Main server was Milly M so polite and very helpful The rest of the team what we saw was amazing too Food came out pretty fast and was smiles all around Thank you for a great service
neil mckenzie . 2024-06-13
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The pizzas were cold. The base was crunchy along with the cheesy bites. Could not carry on eating it as was too crispy and like cardboard. Disgusting i was charged that price for cheap nasty food! Wont be using you again!
simon . 2024-06-06
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Had a really lovely time today food was lovely Grace C was a lovely lass too
jess casling . 2024-06-01
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We came for the buffet and was served by Grace C and had a lovely time with good food, quick service and overall nice outing.
MLU . 2024-06-01
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our server grace was amazing great lovley person made our experience 10 times better would definitely come again she should definitely get a promotion
Grace Bradley . 2024-06-01
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lovely service from poonam . On the buffet this afternoon however the option of more regular pan pizza as most was deep pan and not a lover of.
jordan lumb . 2024-05-30
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I had a day with my grandchildren and wanted to take them out for lunch and thought pizza hut would be nice as soon as we got there we were greeted by Sophie and she is amazing and tries her best to get ur food to u as quick as possible and is brilliant with young children. You are amazing Sophie x
Vanessa Hudson . 2024-05-28
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Great food. Emily and her colleagues made it a lovely treat.
Samuel Burdon . 2024-05-27
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We are regular at Pizza Hut at Colton mill and always enjoy our time here as my daughter has allergies she loves the gluten free pizza with vegan cheese the staff are so welcoming and always have time for my daughter both girls serving always make sure we have a great meal thanks grace
dennis thornton . 2024-05-26
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Perfect venue for a family tea out and the service from Grace and her team was fantastic ☺️
Lucy Watson . 2024-05-25
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We called in unbooked asking for a table for 9. The staff quickly sat us down and welcomed us in. Food was quick and served perfectly, they even gave us a free pizza and two sides! Would like to give a special mention to our waitress Grace C who always greeted us with smiles and politeness and sung happy birthday to my daughter.
Bryony Lee . 2024-05-25
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We came for lunch and had the unlimited buffet. We were served by Grace C who was really attentive and asked us if we wanted any specific pizzas adding to the buffet which we thought was great, also my wife is currently pregnant and realised she couldn't have the ice-cream due to it being Mr Whippy, Grace C brought my wife out some different ice-cream and said we could still help ourselves to all the toppings and sauces! Really enjoyed our visit and will definitely be back!
Matthew Williamson . 2024-05-25
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Our server Grace C was fantastic - very efficient and made a real effort to welcome our children and make sure they enjoyed their meal
Mark Cryan . 2024-05-25
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Nice pizza and side desert we didnt like but gracie c was a lovly girl and helped us when struggling to use the online ordering ,nothing was too much x thanks
Roxanne Gray . 2024-05-25
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Staff were amazing, checked to make sure we were happy with the pizzas on the buffet, salad bar great and ice cream factory for kids. Grave C was our server and she was lovely and engaged in sime great chats with my daughter Spot on!!
Michaela Johnson . 2024-05-25
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Colton Mill Pizza Hut is very welcoming and the food is always good for the buffet. Poonam (waitress) is always helpful.
Michael Cox . 2024-05-09
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Placed a very large order for collection and it was ready for us when I arrived. The pizzas were delicious and staff very friendly and attentive. Brilliant job. Well Done !!
tracey carter . 2024-04-30
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dont order the chicken bites - truly terrible who let them be sold - astonishing otherwise fine
Glyn . 2024-04-23
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We made an order which cost over £40+, then given a delivery, which then kept extending and turned out to be 2 hrs later it was eventually delivered, the 2 bags had dripping oil from them and all over the inside of the bags, we opened up the bags to find the pieces of chicken in 2 boxes had a thick layer of oil at the bottom leaking all over the other boxes, but the main issues was that the crispy chicken was far from it, every piece was undercooked, oily, and very sloppy which indicates the oil that they was cooking the chicken in was at a low temperature "Fried chicken can become oily and sloppy if the oil temperature is too low, causing the breading to absorb excess oil instead of crisping up, or if the chicken is overcrowded in the fryer, further dropping the oil temperature." This is very dangerous!!!! And could cause food poisoning!!! Then to find out that we had ordered 2 loaded box for 7.99 each to then end up with only a chicken burger and chips and find out that we was missing half the order from these, each box was missing 2 x wings, 2 x chicken strips, and missing the 1 piece of chicken, so pointless, the 8 pieces of chicken was couldn't be eaten due to being under cooked, I had even attempted to call the branch 7 times and nobody wanted to answer the phone, We used to like the crispy chicken from these, but we have noticed the quality has gone down hill and it was worth anywhere near what we paid for, so we will never use these again in the future and would spend our hard earned money elsewhere. This spoilt the weeks take away, this place really.needs to improve on quality, cooking the chicken correctly and ensuring the customer gets what the customer paid for and to ensure delivery can be delivered within a reasonable amount of time instead of 2 hours.