Pizza hut in Coventry - Phone Number, Reservations, Reviews

Nineeth kindly explained the menu and helped us eat delicious pizza.

Great and delivered really quick

Delivered late, no reason given, no apology or any acknowledgement from the driver

Pavan and Priya they both are really friendly and so kind toward us

The person who delivered it was very polite and the food was perfect.

very good service and good.pizza vineeth very chilled and funny

Food was good but the Service was so bad. Person serving had a pair of airpods in and didn't remove them. Hard to get his attention. Wasn't interested in taking our order. Not helpful at all. Meal took well over 20min to be done. Plus they had the same song on repeat the whole time! Please note this is NOT a buffet style restaurant, with salad cart etc.

First time eating at the new Pizza Hut Coventry by CODE, and I can say my experience was terrific, I dealt with Rishabh and I can honestly say he was great, gave me a deal that was good to feed the family for a week, top man

Very nice people, good food and great place to eat pizza

Yummy 😋 tasty pizza 🍕 made by amazing staff vineeth ...perfectly baked and toppings are very colourful 😀 I will visit again..

During the evening of May 2nd, 2024, as I approached the counter to place my order I was met with a disheartening experience. The female staff member attending to me seemed to adopt a consistently rude demeanor throughout our interaction. As I attempted to convey my order preferences, her responses were curt and bordered on being dismissive. What struck me the most was her tone – it was not just indifferent but rather surprisingly loud, almost as if she were shouting. This manner of speaking not only made the atmosphere uncomfortable but also left me feeling quite taken aback. creating an overall unwelcoming atmosphere during what should have been a simple and pleasant transaction.

Worst Customer Service. They couldn’t even serve the pizza with properly cut into slices. Guess what we order large Pepsi and they gave us 3 bottles of 1.5L Pepsi

Pavan and priya where quick with my order

They have not recognised the way they are treating their customers they don't have enough cutlery and things and the service level is completely zero; they forget that's its pizza hut is really well-known brand and their behaviour is impacing the brand value and really horrible experience customer service and customer value literally zero. Worst palce ever to make a decision to eat in better to go one near to that even though they have small sitting area but staff was much better than this place.

Speedy delivery from Suhail! Food was wonderful and made my night many thanks to the peoples working here

In my experience Worst place to eat ever ; worst customer service ever they don't even know to value their customers and behav unprofessional way and the lady staff was literally out of her sense looks like they have forgotten that they are representinga brand and not maintaining brand standards. Generally pizza hut are really great but this one is not even any near comparison of any other the only reason to visit was timing but better to choose something else than go and be witness of that kind of customer service form pizza hut.

The food was nice and warm. I'm very happy with my order. Suhail was very polite.

Amazing food made by amazing staff 🫡 It was raining when we ordered the pizza. Apart from the closing time, within few minutes our order was ready for pickup and it was surprisingly delicious. Thank you Pizza Hut

Nice staff with warm welcome and good customer service. clean and tidy place

They own me £41.67 I’ve been waiting for weeks now. I paid for food & never got it, I kept speaking to Lad called J he promised me my money but still haven’t received my money. I’ve ask for Manager several times & all they say is she not in. Or phone in morning. So I do & still not there. What does one do? Any ideas… I asked for delivery . When I paid they tell me can’t deliver that area.

Excellent as always and super friendly delivery as they deliver themselves so the pizza is always hot!

The pizza was sizzling hot and delicious

I loved their services, staff is also amazing and food is excellent 👌🏻 😋 😀

Its reallly good and service is good 👍 #goodfood #greatservice

Always an amazing experience to go with family, best customer service. Hot piping pizzas and family deals. Highly recommended

Great ambience and great deals!

Good service by Rishabh ! I really enjoy pizza hut great taste!

Great pizza, fast delivery, always satisfying.

Their pepperoni pizza is always a hit with its perfect balance of flavors. Quick service and a cozy atmosphere make every visit enjoyable. Whether dining in or ordering for delivery, Pizza Hut is my go-to for delicious, satisfying pizza.

Good pizza and great service by staff

Brilliant service banging pizza !!

It hasn't turned up and it says it has been delivered.

Today me and my family had a pizzas the service was great and very well serviced Rishabh given good service very good receiving all customers thanks for service

Very nice food and clean,it's usually empty since most people order online and collect but great price since there are usually deals on.

AVOID AT ALL COSTS!!!! Incompetent staff who are ignorent, rude and have no idea what is going on. From taking a simple order over the phone with the me confirming 3 times of it being vegetarian, they made me a meat one… I phoned and they mentioned there was nothing they could do. I have been using Pizza Hut on Fairfax Street since opening and they do not care about your dietary requirements. Staff are very rude and do not accept any of what you are saying they just do not accept that this is a big issue for anyone with dietary requirements. As long as they have their money…. AVOID AT ALL COSTS. Wish I could give 0 stars.

Waiting for one hour now to get my order this is a joke I don’t recommend at all , very cold inside, I keep ask how long every 10 min and again staff tell me 10 more minutes, is not staff fault because is only one alone and weekend 🤦🏻‍♀️ I wanted to cancel but my son like it and he’s so hungry anyway is first and last time here for sure Need more staff !

My food is not been delivered to my address

20 minutes late and still waiting????

I ordered half-half pizza and the taste was amazing, Positive and upbeat atmosphere, order prepared in less than 10mins and most important thing was friendly service.☺️ highly recommend 👌

We waited over an hour for pizza that was flat, greasy and burnt.

Driver came early and he was very polite.

the driver called me before knocking and was polite and friendly

The new cinnamon with chocolate dipping sauce. Was absolutely horrible didn’t taste like cinnamon at all. It was really dry. The chocolate dipping sauce didn’t taste like chocolate it was like a really weird taste.

Called restaurant and got told on its way when it wasnt

This is not a restaurant, it's a delivery place that has seating. No salad bar. No plates or cutlery, you order and you eat your pizza from the box. Also if you're gluten free, like i am, you need to beg them to let you use a pizza cutter cos the pizza comes uncut. Suggestion: have a dedicated gluten free pizza cutter? Like you have a dedicated vegan one. The attitude of the staff was also pretty awful.

Waste of planning for dinning they don’t have plates & cutlery to eat at restaurant. And the staff won’t suggest better offer or deals.

Lovely fresh food, fast delivery.

Delivered with a smile and care. Nice pizza.

The restaurant was really good. Service was quick

Brilliant service and quality pizza

Arrived cold and dessert missing. Restaurant were extremely unhelpfull!

Everything was great apart from the wrong drink was delivered

Excellent food and a very polite driver!

Pizza was delicious, fresh and base was crispy. I’ve previously had deliveries from courthouse green which were awful and soggy. Will always order from here from now on!

Staff member was rude and at times completley absent from front of house altogether.

Ordered a takeaway, arrived hot and delivered within the specified time frame, pizza was nice and I will order again

The slowest take away ever. I have tried this pizza hut so many times thinking that this time it might improve the service but no improvements. Don’t go here

Went for pizza. Some reason the pizza taste funny. One stuff member wasn't really helpful. There was another staff member a little older that was more willing to give us more information of how the process works at pizza hut. You have to order online when I try to do so the signal wasn't very good when I finally able to get online couldn't be go through the process of paying because then it asks for a payment card. I had a card with me but the account is shared so I would have to put a passcode in and it would be difficult to get the passcode if people can understand that. Anywho staff member was able to put my order through the till and pay with the card that way. Only had to wait 5 or 10 minutes food.

Where do I even begin with this restaurant? Let's start with the service, which was simply exquisite. I mean, who doesn't love being told that they can't use their TasteCard or O2 Priority Rewards even though the app says otherwise? And don't even get me started on the manager's not so charming attitude. But the pièce de résistance of this establishment has got to be their impressive lack of variety. You thought they had a salad bar? Think again my dear, because they don't even have that. No, no, no, they're much too cool for that. All they have is poor customer service and a distinct lack of options. It's like they're daring you to come in and try to enjoy yourself. All in all, I would highly recommend this restaurant to anyone looking for a delightful evening filled with disappointment and confusion. 10/10, would not recommend.

Good staff nice food good behaviour

Delicious food. Chashmato girl very kindness and good dealing with customers

had a great pizza and store has nice ambience

Me and my friends had large pepperoni pizza and melts👌🏼👌🏼👌🏼👌🏼👌🏼👌🏼

I recently dined at Pizza Hut and had an absolutely delightful experience. The moment I walked in, the cozy ambiance set the perfect tone for a relaxed meal. The menu offered an impressive variety of pizzas, each bursting with fresh and flavorful toppings. The crust was just the right balance of crispy and chewy, and the cheese was melted to perfection. The attentive and friendly staff made the dining experience even more enjoyable, ensuring that every need was met. Overall, Pizza Hut delivered not only on taste but also on service, making it a must-visit for any pizza lover.

Although this has seating places this location is not a proper restaurant.

Exceptionally rude customer service by lady at the counter. Dirty toilets. Used toothpicks found on table.

The worst staff in coventry They do not know what to do

Toilets disgraceful, charged for dips even though we spent 40 quid on pizza. No salad bar,rude staff. Avoid.!!!

The worst staff you can find in Coventry

Food was excellent as was the delivery driver, Sam, who was friendly and very good

Kenan delivered my food. Great lad. Absolutely love him!

Shouldn’t have bothered with the chairs and tables - set up for delivery, menus and deals advertised above the till aren’t actually available, after finishing order was told to order online, no cutlery or condiments, would put a minus star for atmosphere if I could.

Food was good and hot, delivery driver was great and polite.

5 stars to the awesome delivery guy!

From the outside looks all good, however went to order and the Asian woman was arguing on the phone with I'm guessing a customer, nobody would take our order, another girl came said the Asian woman will take the order however she wasn't interested atall would rather spend 20 minutes arguing on call with customers, waited for around 15 minutes before giving up and walking out, need to sort there customer service out no wonder the place was deserted

The worst branch I have ever been I asked for forks and knives the said we don’t have, okay I want ketchup they said no we don’t have, I asked for cheesy bits which is in their menu, also I asked for the offer which is in their menu, so the first and last time to go this place and I don’t recommend it to anyone

Food crushed and I had to call and enquire about delivery as it never turned up

Lovely food and delivery was brilliant before time of aspected

The pizza and melt was really good and tasty.Appreciate the lady who made those.

Excellent delivery driver, happy and efficeint

Appellate tripe told them would not go there again services no cold drinks a big no flat ever if you flavor them all was bothered was taken away 0 for effort cost me money would not recommend to friends or family 1 star is to much for them when they was good at one time

The lady with the glasses at the reception was very rude. And the pizza was very worst. Rude behavior From the store manager 🙏

All the tables was dirty. Didn't see anybody come around with a cloth. Only one person that seemed to be working, took around 20 mins for us to just beable to order. Tried to order to be told the deal we wanted wouldn't work Picked something else, and wasn't told we could upgrade. Was ignored when we wanted more items. Had to reorder other item. Wasn't impressed at all. Got rid of the decent ones and gave this shocking one. Can't fault the food all hot and fresh. Just a shambles to order though

Was open for another half hour yet didn’t allow us to order a pizza as it was ‘too late’ Got arsey with us when we asked if we could order and collect and got so moody when we asked that as she’d already stated it was too late, looked on just eat to see if we could order and we could but decided not to as they didn’t deserve the money after being so rude.

Honestly I’m confused as to how they let these people work here. None of them know what they’re doing. This is my third time ordering, every single time I ordered something they managed to mess it up. How can I order a specific pizza and receive a completely different one in return??? Doesn’t make any sense to me. Every single time!!! Today we waited for our pizza to be remade and were offered a side for free because we had to wait for it to be remade. We ordered potato wedges as our side. Only to realise they messed that one up too - garlic bread instead of wedges. Are you guys serious?? These workers must be half asleep or something, it’s honestly ridiculous.

Lovely meatfest pizza. Great taste.

Ordered two deals but they didn’t deliver the sides. Called the restaurant however they continued to interrupt me when I was trying to explain the issue. The lady kept saying the driver is in his way with my order. She finally understood that my pizza was ordered but not the rest of my order. She just put me on the phone with the manager who said she would call me back but didn’t

I visited pizza hut to pick up my pizza, and I want to say thanks for this lovely 🍕 and your love, I appreciate the behavior of the staff members was so good that everyone is accepted by everyone , thank you pizza hut 😍😋😋😋

customer friendly experience and quick service. clean and tidy atmosphere

I had a nice experience and delicious food. I suggest everyone for a try in there

Great Experience with the teams. Awesome Staff's and customer dealing were great 😃👍 All the best guys. Much appreciated

Delicious food and good service

Excellent customer service, got delicious food and better dine in experience as well

I guess it’s the best place to have a dine in as the staff in there is superb supportive and helpful. Has been there a few times and still would recommend this place to everyone.

Their foods and presentations are really outstanding. Also the staffs are friendly and well-behaved, there was an indian girl who helped us in choosing the proper flavour.

Polite and friendly staff service and good ambiance for friends hangout...

Excellent service , Nice and lovely food, Sarita was friendly and helpful…lovely team always smiling, always clean and tidy unit..👍

Overall service was very good and the staff behavior towards the customer needs is nice. Had very good experience as well as the food was Tasty

Good ambience and great service!!

Was a great experience in the Pizza Hut. Had the best pizza ever. The service was so satisfying as well. Saritha and Anandu gave good suggestions and humble service.