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3.0

Based on 1 opinions finded in 1 websites

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Nº 689 in 792 in Bournemouth

Score
OpinionsNoteTripAdvisor13.0

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Only 24 reviews for this venue ??? That is dreadful. Had afternoon tea here with my Mother and 2 friends - and everything brought was for 3 people - yet there was 4 of us. All the cakes were exactly the same and I am not in the habit of having 2 pieces of the same thing. Complete hash up with the tea , everything was wrong and not a soul to complain to. Invisible staff. Bad decor. Cheap cafe food and impropperly delivered by the kitchen staff who obviously were having a bad day. Appalling shame for Bournem,outh as I remember when this hotel was the best in town, but now with new Hiltons and maga bucks being invested in oither new superior hotels in Bournemouth, the Carlton will remain some place that once was a good venue but has now slipped way down in quality, style, service, food and even the bedrooms are below par - well below par.

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What has happened to TGI's? I have eaten at many of these restaurants over the years and around the world. Bournemouth has lost the plot I'm afraid! Dirty, slow, cold food and out of order toilets. Expensive (especially drinks) £10 for a 125ml glass of prosecco for instance - which was flat! The staff looked like they were about to burst into tears as well. Really dissapointed.

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I hope I could rate it zero . Very rude guy takes the order and doesn’t speak English. The shake was disgusting.