Pizza Hut in North Tyneside

Excellent experience and service by the waitress Julia at the Silverlink Pizza Hut. Would happy go back to eat there

Thank you for being so lovely especially with the kids. Lucie is a star. Food delicious as usual

Lucie was really helpful and checked in regularly to see all was going well and the food was very tasty.

Food was delicious, Lucie was a great server. Buffet always a great option

Absolutely amazing! Thank you lucie

Went for buffet. Pizza were cooked. Lucie was fab in her service. Can’t fault.

Food was absolutely amazing, all staff were brilliant and friendly especially Elisha and Lucie :)

Really good service, everything was fresh and well cooked. Brooke was attentive without being obtrusive.

Our server Julia was amazing made sure we had everything we needed and then double checked once we had food

Had a great time at Pizza hutt again with the family. Can never fault the service. Its bad when you have a usual table but also good that they remember you and are always so helpful. Today we had Lucie again and she always has a smile and goes the extra mile. Food was great. Had mixture of pizzas today.

Lovely visit, all staff welcoming, friendly and helpful. Service was quick. Food was great, no issues. Lucie was our server, she was fantastic accomodating.

Lucy and brogan were great supper dooper awesome

Lovely evening for an 11 year olds birthday! Brooke was super helpful and friendly!

Amazing food and service! Thank you Brooke for a fantastic meal! Super waitress who made our little boy feel very special!

Excellent customer service from brooke

Brook and Elisha looked after us very well

Brooke and Elisha were amazing, was a fun Christmas meal

Elisha was first class. Really friendly, really polite and helpful and always smiling.

Totally fab service lucie and Brogan

Food and Service was great by Elisha

Had a great meal pizza hut always a great got to place.

Julia :) was very pleasant, polite and smiley

Brooke was mint at servicing us our food

Lucie and Olivia provided excellent service during our visit. The food was amazing quality!

Lovely meal, made even better by brilliant service from Lucie and Olivia

Great food and great service from Julia :)

Chloe was very friendly and polite

Great fun as part of our daughters birthday celebrations

Friendly staff and atmosphere! A big shout out to Lucie who provided an amazing service!! Fresh, hot, tasty food…as always too!

Fantastic service every visit. Although normally no issues, we had a glitch in the app meaning a change we made wasn't relayed through to the restaurant. After going back in to ask, the manager Katie was extremely helpful and had a new pizza made for us straight away - as someone with dietary requirements, this is really reassuring and somewhere I feel very safe eating! Thank you :)

Ordered for collection and got home to find arguably the worst looking pizzas ive ever seen and dough on both pizzas was raw. Called the restaurant and explained that I'd like a refund and would happily return the pizzas. I was told they wouldn't issue a refund and I had to email customer care and they hung up the phone. Absolutely disgusting customer service, it no wonder nobody uses Pizza Hut anymore

They gave me the wrong base, pizza was not enjoyed

pizza wasnt cooked properly sides were cold

Preordered at 4pm for 7pm delivery. Food arrived just before 7.45. When it did arrive, the food was cold, drink was warm and needed a while in the fridge to even bring it to room temp to make it drinkable. Wont be ordering again.

Hadn't been in about 10 year thought I would giv it a try then when I was eating the food I remembered why safe to say I won't be back

Ordered online to collect, I ordered a pepperoni pizza and majority of the pepperoni was burnt black and the rest of the pepperoni tasted off. My partner got a margarita pizza and said it didn’t taste very nice either. We also got a cookie dough that wasn’t cooked properly and basically fell apart… overall will not be coming here again

Terrible. Food cold. Not delivered to correct address

Absolutely amazing staff, especially Katie and Chloe, couldn’t do enough for my daughter and I.

Staff were so helpful and accommodating. Lovely time had. We were a large party and they couldn’t be more helpful.

Incredible accomodating service Andy was fab this was the end of our holiday thank you sooooo much Andy you are brilliant 100/10 love Kim and Darren we will be back xxxxxxx all the very best to you xxxxxxxxxx

All the fries that came with the meal was cold and hard and one of the desserts was missing from the oder apart from that everything was fine. The melt was quite pleasant.

Great service. Waitress staff couldn't have been nicer. Lack of the thin crust pizzas at the lunch time buffet. But my kids loved it.

I recently visited Pizza Hut and had a wonderful experience. Julia was friendly and courteous, making our visit very enjoyable. We look forward to coming back!

Had family birthday treat at Pizza Hut Silverlink and I was really impressed. The food was top notch and the service was amazing. The restaurant wasn’t too busy for a Saturday night at 7.30pm ish but we had the absolute perfect Julia G serving us a she was a delight. The customer experience she gave me and my family was perfect. It makes all the difference when the food is nice but when the staff in this case Julia were so polite and professional. We really did enjoy our night and it was made so much nicer because of Julia’s professionalism. So thanks and thanks to the rest of the Pizza Hut team that night ,chefs and waiting on staff for being polite and nice food. The bill wasn’t to bad neither for the amount we had compared to other restaurants we’ve been to 😁👍🏼

Lovely visit, all staff welcoming, friendly and helpful. Service was quick. Food was great, no issues. Julia was our server, she was fantastic and even spotted the cake I had brought for my son’s birthday. She offered to take it and bring it out with candles and sing which was a lovely touch.

Picked up a Collection and the staff couldn’t have done enough and very friendly and went out of their way to open the doors as I had a few items to carry. Food is always lovely

The pizza is always nice.. but honestly the value for money is bad.. it seems very expensive for pizza combinations now ..20quid per person for a decent size pizza and starter drink pudding ...

Came In for the buffet this morning, greeted by the manager and was served by Katie. She was really chatty and friendly and nothing was too much for her! The salad bar was fully stocked and the buffet was amazing! Will definitely be returning, the best Pizza Hut I’ve visited!

Great family-friendly atmosphere and yummy food. Our server, the lovely Lucie, was amazing with my little boy :-)

Hi i ordered a deal for one last night it cost me with delivery £21.93 but it didnt come as stated it had on the just eat app i tried to submit to help on here but it would not submit i also called the restaurant twice and explained as it wasnt far a

Good friendly welcome and service from Julia. Food was as expected,

Derek (Andy) was a great help for the kids birthday party!

We went in this evening as a family of 5 (1 being a newborn) and we were greeted very warmly at the door and taken to a table that had lots of room so that if the baby was asleep in his buggy he wouldn't be disturbed. We were served by Lucy and we made loads of amendments to our food and she listened and all our food came out just like we had asked. The staff were very friendly. Our food was fantastic, presented well and lovely and hot. We also had deserts which were to die for. The manager who I believe was called Andy came over to check we had enjoyed everything and he had a little chat with us, he was amazing, we also witnessed him helping his staff and getting stuck in wherever needed. The atmosphere was lovely music on but not too loud and with a little something for everyone. We will definitely be going back.

Lovely place, great staff, always recommend

Great atmosphere, we were served by Lucie which made sure that everything was ok with our order throughout the night. Highly recommend checking out PizzaHot in Silverlink.

Great food and service at Silverlink branch. lucie was great. Will definitely come back again.

Came for tea one evening, food was great as always, very fresh and tasty, salad bar was stocked well and all very fresh too, our server Katie was fantastic, very friendly, polite and helpful, she made an already great experience even better!

We was recently in your restaurant and what a fantastic welcome we got from Katie,we ordered brunch and she was our server,whats more it was busy but still had few seconds to see if we was ok..friendly kind young lady .again thanks will be back

Came in for the buffet this morning, was greeted by Katie who talked me through the menu, the buffet and all the deals, specifically the fact you can add fries for just 2.99 with the buffet which is such amazing value! Katie was constantly checking on us, grabbed us sauce and clearing any dishes away, whilst asking us about our day. Considering this is a chain restaurant the service was perfect, felt so cared about and looked after. Will definitely be back!

Lily A was amazing and went above and beyond to help when we were trying to workout if we could cash in our pizza slice vouchers

Delicious food , lovely and hot staff were friendly and welcoming and made an effort with my kids which was nice . Will deffo be making this a regular place to eat thankyou and even brung some pizza home

I recently visited here with my mum as a celebration meal. We were greeted by Katie who then served us for the evening. She was very helpful, knowledgeable about the menu and allergens. She ensured that we were looked after brilliantly and made sure that our food was to a very high standard. This was by far one of the best experiences we have had and was definitely impacted by the dedication, and care by Katie.

Wanted to leave some feedback for Lucy at the silver link Pizza Hut. We booked a massive table of 16 for our daughters 12th birthday (it’s her favorite) and upon arrivial the service from Lucy was amazing. We arrived to a birthday banner where we were sitting and once they’d confirmed the birthday girls name a signed birthday card from the team - which she absolutely loved. Absolutely nothing was too much for Lucy she even swapped a pizza for my niece who had ordered the wrong thing. Honestly I could not fault the service we received and Lucy really needs recognizing by Pizza Hut and by her manager. This was 5* and made my daughters birthday even more special.

Really nice staff. Best gf pizza have had for a while and the staff were lovely

Came in with the bairn a couple days ago and we had a lovely time, the food was lovely and the staff were excellent! Especially one staff in particular.. I believe her name was Lucy, she was an absolute sweetheart and made sure my boy had an amazing time. Thank you soo much 😄🤍🤍

Was served by Lucie yesterday, absolutely amazing service. She went above and beyond! would definitely come back again.

I was in a few days ago with my daughter s the food was lovely our waitress was a young lady called lucie she was absolutely lovely very helpful and polite we will definitely go back

First time ordering and last time. Melts were missing the dip and the fries say nothing about seasoning on the menu but were so peppery they were inedible and got binned. Cookie and ice cream were nice but ice cream portion tiny. Not worth the money at all. I’d give 0 stars if I could.

Just want to say thank you to the staff for helping make my daughter’s birthday party so special yesterday. Callum, Chloe, Lily, Julia and Dean thank you so much. She felt like a real V.I.P.P ❤️

Food was delicious and Service from Lucie was great , will definitely be returning.

Elisha & Chloe were friendly, welcome, helpful & professional during our visit to Pizza Hut, Silverlink. Food was delicious.

had a lovely visit to pizza hut today where my server elisha was so friendly and very attentive

Staff are amazing and friendly, need to put customer WiFi in as no signal and have to order on app. Menue on app not clear ie chips are seasoned not mentioned pizzas not labeled clearly with base etx

Food was absolutely freezing cold didn’t even have it in a heat bag

We came here again as a family 👪 wonderful experience and food! Lucie, Chloe, and Elisha thank you so much! Being the face of the company, they couldn't of aimed any higher! Great job!! The King family. :)

Came for the lunch time buffet on a Friday lunch time - food was lovely and the service was brilliant. Our server's name was Elisha and she couldn't have been more accommodating! Nothing was a problem! We will definitely be back :) thank you Elisha!

Lovely food and service from Chloe, Andrew and Alicia:)

Great service from Chloe and Elisha! Thank you for going the extra mile for a special birthday

Chloe was our server and was fantastic. Very friendly and helpful, lovely evening.

Kate was amazing and kind and gave us takeaway boxes when we told her we are going home to Kent

Thanks for the amazing service Elisha. You are such an amazing waitress your managerial people skills are exceptional. We will be back again with all the children soon. 💯

Just been as a family of 5 for the 1st time, only 1 child eats free…. Cost £60+ for a terrible meal. Most pizzas are thick base with a folk full of topping on. Will never be back EVER 🤮

Great service. Staff were very friendly and polite. The salad bar was well stocked. The food was fresh, and tasty. Free parking.

The food was cold and the pizza was undercooked - disappointing as there was a long wait time.

easy of service and ordering, no hassle and a nice atmosphere

Do not order! I love Pizza Hut.. Chillingham road is amazing.. this place is disgusting pizza wasn’t even cooked had to go in air fryer on arrival cold and looking like an uncooked fridge pizza from a supermarket! Do not waste your money!

Ordered two pizzas via their website. On arrival the staff were mega friendly and asked us to take a seat in the bar space while we wait. Pizza was ready for the time suggested on the website. Both pizzas were hot and fresh. I’d forgotten how good Pizza Hut is. We will definitely be back

Had a lovely pizza as usual and our server Luce was so helpful with our order. We didn't want to use the app and she happily helped us with our order. Pizza Hut please don't go down this route, it really takes away from the restaurant experience. Thank you Luce, you were great

Food is always spot on. Great table service from Lucy. Unfortunately the restaurant is taking the direction of self serve instead of someone taking your order. Not a fan.

Poor service, likely owing to reduced staff since more delivery drivers are collecting than people eating in. Notwithstanding, food was actually quite good.

Kids loved it here and so did I too be fair - food was spot on and plentiful. Missing a star due to the price of adults meal. Next time will go on a lunch time.

Long time customer, fantastic personal service from a happy and fun team! Best pizza chain in Newcastle and is reliably outstanding!

Lovely work on behalf of the manager to help me with the order and side note, thank you very much 5/5

Went there with the kids, excellent service from the staff very friendly and attentive. Food was piping hot and the kids loved the buffet, would definitely recommend.

Unfortunately card only now. I'll never visit again. Cash is king.

Food was nice but expensive for what it was. Not great being told as soon as you get the that , there's the q code to order on line, if you reallllly can't manage I can come back later to take order. Did manage via web but a pain, it also asked if I wanted to give a tip. Errr I've done all the work! Not a good experience

One pizza missing from the order

A busy but friendly service with good food and drink. A pleasant experience.

Super average. Place was dirty. Only girl who seemed to be working was a young lass with dark hair bless her. My friend asked one blonde girl for a bowl for the ice cream and she was clearly irritated being asked a simple question.

my order hasn't been delivered, the driver has marked it as delivered and he hasn't delivered it. he called me to ask me how to get in and asked me to come out but he was no where to be seen. he then asked me if my address was behind asda over a mile away from where I live. I text him to tell him where the entrance was to my address as I am inside a gated area and he has now blocked me and stated the order has been delivered