Based on 10 opinions finded in 1 websites
Based on 10 opinions finded in 1 websites
Nº 271 in 304 in Wokingham
Nº 9 of 9 Pizza & Pasta in Wokingham
Opinions
Took my money and no food arrived! Phoned to be told they had not received my order but refused to refund or deliver food. Went to the shop to speak to the manager who laughed in my face. Again, refused a refund or food. Disgusting service, disgusting manners! Have reported to head office and now await my refund. Hopefully they will teach the manager some manners or appoint someone that understands what customer service is! AVOID! AVOID! AVOID!
Mel B . 2023-07-01
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They use the very unreliable uber eats to deliver. After waiting 2 hours and the food just being 2 mins away they cancelled. Apparently I was not stood outside of the hotel. Lies. And I did not answer my phone. Lies, they never called me. When I called pizza hut branch directly to complain, they claimed they never had an order for me collected by uber eats. Lies. Just about as bad as it could be.
Simon N . 2022-08-09
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T his is my local pizza hut and i normally either go in to order or get home delivery, home delivery is quite fast usually get it within 15 mins ,pizzas are always delicious and decently done no complaints ,they do mediums pizza for £5 and meal deals which is aways great ,staff are friendly and helpful.
beka . 2021-01-07
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Found 3 hairs in chicken informed restaurant and asked for food to be taken back visited by man who at first was manager and then when swore at us and was picked up on it became managers brother. No apology or replacement food. Disgusted with food hygiene and response but definitely don't expect to be sworn at. Advise use another pizza outlet
Gill E . 2019-02-13
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Last minute order instaed of eating in the hotel we were staying at. Quick delivery, straight to the room. But dissapointing as the pizza's were very doughy and to be honest lacking in taste. Not great.
Dean F . 2018-05-03
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ok. Arrived in a reasonable time. Pizza base not cooked well. toppings were tight. Garlic bread over cooked. Wedges dry, Overall not very happy with the food
Paula H . 2018-04-28
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Never disappointed especially as the pizza tastes great, always delivered on time and piping hot. Deals are pretty good too.
BerkshireCritic . 2017-07-11
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We normally get a delivery deal. Standard Pizza Hut quality pizza never had an issue with under or over cooked! All the delivery drivers we have had are nice no issues! Does what you expect on the nights you don't want to cook
CRST13 . 2017-06-04
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simply amazing food and great quality!!! Absolutely loved the meat feat pizza with the potato wedges on the side as well.
heydude2017 . 2017-05-25
MORE AT TripAdvisor
Visited the outlet and saw issues concerning health and safety and food hygiene contacted the company and was telephoned by Jamile the manager who was rude and had no customer service experience. There was total disregard to concerns raised by the company . Would never visit this outlet again and suggest visiting other pizza outlets
Gill E . 2017-05-05
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30 Opinions
Seems to be run by scruffy Indians with very poor personal hygiene and appearance who haven't got a clue what they're doing. Wouldn't trust any of them to open a tin of cat food and feed my cat, let alone make me a pizza. Don't expect your order to delivered on time,or be ready for collection at the requested time. More than that, if you don't want to be put off your food altogether, don't let yourself see the dirty, scruffy, unhygienic staff that make it! My last experience at that store has put me off Dominos for life!!!
753 Opinions
Ordered at 10pm on the Uber eats app, approximately 30 minutes before the store would be closed giving then plenty of time to make the order of 2 things. I've now been waiting nearly 2 hours to get my food and it still hasn't arrived. If the time frame they had wasn't enough they could've denied the order, but no they accepted it, if you say you're gonna make my food then make my food.
85 Opinions
placed order at 615pm for 7pm delivery as this was the time we finished work didn't turn up till 745pm I did ring them to find out where it was at 730pm was told it will be 3mins traffic on the M4 for this I feel they don't deserve a star but I'm unable to submit this otherwise, I will add quality of food is good though.