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3.7

Based on 1.376 opinions finded in 3 websites

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Nº 569 in 841 in South Lanarkshire

Nº 9 of 26 Pizza & Pasta in South Lanarkshire

CUSTOMERS TALK ABOUT DISHES WITH..pastapaysaladpizzachickencreamlady

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Very good experience, young lady with the glasses was particularly amazing

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Emilia Green . 2024-10-21

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Amazing food and amazing service very helpful and friendly

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jordan willis . 2024-10-19

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Great service, friendly staff, good food

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Jennifer Stroede . 2024-10-19

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It's a shame you can only pay by the app. on your phone because some people don't know how to use the app

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Anna Dennis . 2024-10-19

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lovely visit friendly and helpful staff, food was lovely and even after i screwed the order up the staff quickly sorted us out, also great value for money. thanks do much happy kids happy parents 10/10

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Ellie (Elle) . 2024-10-18

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Staff offer for buffet, absolutely amazing deal. Too good to pass up. Staff always friendly and the pizza is always yummy

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Kerry White . 2024-10-18

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Pizza Hut in Mansfield is nothing short of a disgrace to the restaurant industry. This was my second and absolutely final visit to this sorry excuse for a dining establishment. My first visit was a train wreck: they handed me drink cups so filthy, I wasn’t sure if I was at a restaurant or participating in some bizarre hygiene experiment. Against my better judgment, I gave them a second chance. Clearly, I overestimated their ability to perform the most basic functions of a dining service. This time, they outdid themselves in terms of sheer incompetence. The cutlery I was given looked like it had survived a world war stained and absolutely disgusting. What kind of restaurant can’t manage clean silverware? Then came the pièce de résistance: they brought out the wrong pizza. Now, mistakes happen, but what followed was nothing short of comedic if it wasn’t so tragic. The manager yes, the person supposedly in charge had the audacity to try and gaslight me into thinking the incorrect pizza was what I ordered. I’d expect this level of customer service from a poorly run fast food chain, not a so called ‘established’ restaurant. When this excuse for a manager finally realized they were wrong, instead of apologising or even pretending to care, they clumsily scrambled for the menu, clearly out of their depth. It’s astonishing to think someone so blatantly unqualified is running the place. If this is the leadership standard, no wonder the rest of the staff are wandering around like headless chickens. As if that wasn’t enough, after the pizza disaster, they couldn’t even complete the simplest task of bringing out the desserts. We waited and waited, watching the staff buzz around like confused bees, only to eventually get up and ask where our desserts were. They had them ready but couldn’t be bothered to serve them until we physically stood up and asked. This level of negligence is downright insulting. Pizza Hut Mansfield isn’t just bad; it’s a shambles, a case study in how not to run a restaurant. From the utterly careless staff to the clueless manager, this place should be embarrassed to exist in the hospitality industry. I will never return, and I strongly urge anyone with a shred of self respect to avoid this place like the plague.

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Fich & Ramous . 2024-10-18

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Exceptional service from Libby and her team. Our group of 13 were welcomed and served to a very high standard. Thank you!

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Midi C . 2024-10-16

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Great fresh pizzas and friendly service. Would definitely come back again, especially for the buffet.

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Laura Glover . 2024-10-15

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My son request for his birthday. He of course was very happy.

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Elizabeth Sims . 2024-10-15

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Server was absolutely lovely and made us feel very welcome

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Nathan Shaw . 2024-10-14

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Lovely time had by all thankyou to daisy, josh, nick, Courtney and Cameron. Staf were lovely and very helpful xx

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Tina Lawson . 2024-10-13

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We love coming here. The team here can't do enough for you. They go out the way to make you welcome. They even remember the drinks order as soon as you walk in. Great team. Great food.

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James Parkes . 2024-10-12

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Very friendly staff, very helpful in how it all works, very nice food, plenty of salad to choose from, everywhere very clean and tidy, definitely be visiting again

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Trevor Smith . 2024-10-11

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We go to various gigs in the Leicester, Lincoln and Nottingham areas and always go to the local Pizza Hut. We have tried a number of restaurants and although they're all good, this was at the better end of the range. Clean, welcoming staff and hot food. Staff accommodating eg offering sauces to complement meal. Thank you, keep up the good work

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Julie Halpin . 2024-10-11

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Absolutely fantastic service with the manager going above and beyond to accommodate my friends dietary requirements.

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james powell . 2024-10-08

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Very friendly staff always helpful when I visit and great food :)

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Juuzou Suzuya . 2024-10-08

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Libby is the best waitress, needs a pay rise, pizza hut look after her! Thank-you for your

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Davey Whitehurst . 2024-10-07

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Like a kids free for all up and down to the buffet

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graham . 2024-10-06

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Always have a good meal here. Chilled atmosphere, lovely well cooked food and really friendly and helpful staff. Thank you!

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Emma Jackson . 2024-10-06

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They refused to give me more ketchup even though I had a full bottle which isn’t much if u ask me! They’ve got a shortage apparently

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Ronnie Annable . 2024-10-04

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Amazing service and amazing food, loved the spinach on the salad cart as an extra that’s not normally on the salad card, really loved the pasta and unlimited ice cream!!!!! 💕💕

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rose smith . 2024-10-01

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lovely fresh food! lots of choice! friendly staff

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Robert laird . 2024-09-30

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Excellent Service By Libby! Lovely dinner at the hut!

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Oscar B . 2024-09-29

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Fab service and attention to detail! Thank you!

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Anna Reed . 2024-09-28

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Great place to visit the staff are always friendly. A pleasurable atmosphere, clean and tidy.

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Kelly Bickerstaffe . 2024-09-27

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My partner and I come here for date night frequently, cute family friendly vibe, lots of deals on the meals and all mains come with unlimited salad which is always a treat! Our usual server Libby is always a delight ☺️

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ilostnachos . 2024-09-26

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Me and my partner are regular visitors to this pizza hut. We can fault it. Food and drinks are top tier, never dissapointed. The service here is exceptional, special mention to Libby and Joe who regularly serve us to the point they know my partner has a hot chocolate every time we come. Thank you guys! As you know we'll be back!!

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Jamie Edwards-Elvidge . 2024-09-26

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Me and my partner go on regular date nights to this Pizza Hut. We love it. Staff are always so lovely, welcoming and helpful. Libby and Joe always go the extra mile to make our experience the best. Lovely place, we will be back very soon!

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Emma Clarke . 2024-09-26

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Great service for me and my boys, Libby was brilliant from start to finish

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Daniel Audley . 2024-09-25

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Went for a buffet and it was lovely 😍 Food fresh, warm and always a variety. Loved the managers special. My mum banged her head and they got her ice (twice) and made sure she was comfortable. Really kind and attentive manager and staff. Thank you for looking after us.

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Despina Droushiotis . 2024-09-24

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Came in for a buffet with the family and really enjoyed it here. The selection was nice. Especially the cheesy bread sticks. The mother has a little accident butt he staff were right there to help her and couldn't be any more helpful. They were brilliant.

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Michael Droushiotis . 2024-09-24

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Great staff, fabulous food and plenty of choice. The perfect place to go before the cinema....

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Joanna Powell . 2024-09-23

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We had the buffet lunch and omg it was amazing, so much new variety with the managers specials pizzas, staff was absolutely amazing so friendly and approachable, will definitely be returning soon

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Kristopher Parker . 2024-09-20

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Staff couldn’t do enough to help, special mention to Nick, when he found out we were veggie, provided us with a lovely selection and our new favourite pizza! Thank you. Clean and pleasant. Will definitely return.

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Heather Hartley . 2024-09-20

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Great food great service and great atmosphere, food is on point with no issues and people constantly there to help if needed

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Myles Bakewell . 2024-09-19

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Great food, fast service, friendly and helpful staff. Thankyou :)

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Beth Rose . 2024-09-18

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So we arrived at Pizza Hut today, and was greeted by a lovely young lady with a nice smile. We had some troubles ordering via the app as the internet was really slow and not very responsive so another lady then came and asked If we needed any help to which we agreed, a moment later the lady came back and manually sorted us out so we could Place our entire order. The lady explained the different options and menus and once we ordered we was given our cups and bowls for the salad and drinks. Food didn't take long to arrive and was beautiful and piping hot, lots of flavour. Towards the end of our meal we was once again greeted by another member of Pizza Hut, a young chap who also was very polite and asked if we wanted desert to which I explained we had some as part of our meals. He went and came back with the desert menu, and we ordered what we wanted. When my children seen the ice cream they was kicking up a fuss that they no longer wanted what they chosen and wanted to make Icecream to which the staff pleasantly came and said that it's perfectly okay to change what they ordered and they could have the Icecream. Perfect day with perfect food and staff, thank you for the great experience. My only negative I have to say is Pizza Hut don't take cash but upon arriving we was informed of this and we still stuck around. Very happy overall and very stuffed. We will be back in the future

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bazzolbrush . 2024-09-17

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Nice place, nice pizza but really expensive!

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Emma Smith . 2024-09-15

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Great service, friendly staff, clean environment, great location

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Kelly Hynes . 2024-09-13

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Just been and had the buffet which includes all you can eat salad ,pizza ,ice,cream and refillable soft drinks £15.99 excellent value.There was lots of different pizzas to choose from and the manager asked us if there was any pizza we wanted which wasn't out he would arrange one to be cooked. All the food we had was excellent. The staff and manager was very friendly giving us a friendly welcome and goodbye when we had finished our buffet and leaving. We enjoyed our visit and definitely will go back for another Buffet meal

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David Hibberd . 2024-09-13

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Absolute amazing service from the staff and management

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Sara Austick . 2024-09-12

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Nipped in to Mansfield Pizza Hut before the cinema today. Libby and Michelle looked after us and did a great job. Fantastic service from start to finish. Would definitely recommend 5*

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Just Joe Music . 2024-09-12

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Nice, clean and well organised restaurant. Good selection of pizza for the buffet.

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Coral Andrews . 2024-09-12

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Can not complain about anything here everytime I come into pizzahut in mansfield I never have any bad moments at all, our server Ella was absolutely amazing and couldn't ask for any better then what she did, our host sailesh was amazing apon arriving asked everything about our experience including allergies, and if we wanted a kids menu, very welcoming. And great atmosphere all in all 100% recommend.

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Daniel “SwitchMeme” Fisher . 2024-09-11

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Nick was the perfect host and did everything he could to help. Great place to eat especially the buffet

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Mark Ashdown . 2024-09-10

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As normal the best pizzas going and great service as well, from the staff.

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Alex French . 2024-09-09

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Excellent customer service, the server was polite and attentive. The manager was very helpful and went above and beyond, even bringing me a slice of pizza to the table just so I didn’t miss out! I was asked if I had a preference when we were first seated and I am vegetarian so they made sure I had pizzas available.

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Amanda Franks . 2024-09-09

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Friendly and helpful staff, food was tasty. Good variety on menu, we decided not to go for the buffet but it’s looked fresh and well stocked

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Natasha Lancaster . 2024-09-09

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It very good and the pizza is nice to eat and there very helpful

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Aiden Coupe . 2024-09-06

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The restaurant was a great place to visit and have clean food. Nice ambiance and comfortable place.

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Ajai Kumar Jain . 2024-09-06

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We went for an all can it buffet. For some reason, this one restaurant in all of Nottinghamshire wasn't doing the £10 buffet offer during the holidays. (London and cities I could understand) We arrived an hour and half before it finished. They couldn't keep up with demand on pizzas. Rather than asking customers to only take a few slices a time. People stocked up to 5 slices a plate. Saw alot of wastage when some had barely had any. 6 slices a pizza, only coming out one at a time. We paid for the additional drink and ice cream in the deal, no ice cream sprinkles or topping available as these were either empty, Sat on customers tables or all over the floor. The young girl looking after our area of tables, was very attentive and polite.

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Sharlette Stowe . 2024-09-03

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Lovely staff and quick service, pizza was really good and they made sure my changes to it were correct. Nice atmosphere as well.

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Julia Constantin . 2024-08-28

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Lovely hot pizzas brought out freshly throughout our meal. Very high standard of cleanliness with friendly, helpful staff. The best Pizza Hut we've ever been in.

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Tymoshan . 2024-08-24

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Leng scran. top notch confectionery

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Josh R-D . 2024-08-20

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Food was lovely piping hot and plenty of toppings Salad bar pretty good aswell plenty of choice Restaurant pretty clean and our waiter was quick

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Ashley morris . 2024-08-20

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Great meal! Always had the buffet, but ordered from the menu today. All reasonably priced and tasted great and fresh!

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Jezz Lister . 2024-08-18

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Everything went extremely well for this experience for example the food came very quickly and the servers are lovely and approachable when I needed help

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PhoenixRose . 2024-08-09

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it's ok. not disappointed - it is what it is, but no service, ordering by app. Might as well have food delivered than bothering to go out. Maybe that's the strategy?

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andrew wilson . 2024-08-07

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Went for the buffet which was good, just a shame it's only on till 3pm! Nice to try all the different pizzas and of course unlimited salad. Not the cheapest place for lunch but 40 quid for a family of 4 is okay. Staff especially the manager was nice and welcoming.

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Kim Pynegar . 2024-08-07

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Service was 5 star. We had problems with the app and with my children being so picky they helped me out with different options to help. Food was changed and freshened up quite frequently and all staff were friendly and polite

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Alan Pickett . 2024-08-02

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Very attentive staff and the New Fajita Pizza was delicious 🙌

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Lorraine Robinson . 2024-08-02

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20.07.2024. Racist attitude from the service staff that day. Rude, unkind and discriminatory. Would not recommend visiting.

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Ivars Millers . 2024-07-22

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Fantastic food and service, we visited a couple of times recently we ate in as a couple and also had a takeaway we collected the night of the football final. The food was lovely, the salad fresh and topped up at our request. Libby was extremely friendly and helpful as always !

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Hazel White . 2024-07-20

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Food, Service, facilities, all great - staff were brilliant, made an effort to talk to the kids which puts a massive smile on their face so thank you :) my only gripe, please dont make me order on my phone, last thing I want to do is navigate a slow online menu from my phone after a long day at work, just take my order like the good old days :D

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DBaise . 2024-07-17

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Brilliant meal as always,service from Libby was fantastic! Will be visiting again!

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Sarah Clarke . 2024-07-10

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Visited after a long day at the farm with a boisterous two year old. Food was quick, really tasty and the service even better. Special shout out to Libby for being so kind and caring, really made a good end to our day and even helped the toddler eat more than a chip. Thanks again ☺️

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Jessica . 2024-07-07

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Its rare i leave reviews but Libby and Laura are a credit to Pizza Hut and the service from both was 5*. Thank you, very much.

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David York . 2024-06-30

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Way staff all work together as big team helps, everyone know what their expected also helps them also keep on top of the restaurant when coming to pre close. Atmosphere was amazing in the restaurant All staff are polite and really friendly

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Liam Kinchin . 2024-06-30

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Customer service, quality of food and drink and value for money all great. The staff are amazing, really friendly and helpful and I can definitely recommend the G.O.A.T flatbread

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sheree hall . 2024-06-27

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We had another great family meal at this restaurant. Great value for lunch with the pizza buffet and unlimited drinks. Ideal for older kids with big appetites. The pasta options were great too with several choices on offer. Friendly, attentive and helpful staff. Thank you.

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David Wright . 2024-06-25

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Great service. The staff are very professional and are only too happy to help.

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Craig Cassell . 2024-06-19

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Brilliant today food lovely but still expensive

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Penny Lewis-wilson . 2024-06-19

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I would recommend this pizzahut restaurant to anyone the service is top notch and the food is always delicious.Libby is always on the ball she always goes above and beyond for her customers. We always have a chat and a giggle thankyou so much for always making us feel welcome 😀

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luke geary . 2024-06-16

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Very good, fast service very friendly and well priced food and drinks

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VZN_LAZAR . 2024-06-16

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Very good meal and value for money thank you

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Paul Taylor . 2024-06-16

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Visited today for my birthday. Libby was a lovely host and made us laugh all night. Food was nice as usual.

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Jerri MacDougall . 2024-06-10

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Fantastic evening with my family tonight for my sisters birthday, Libby made us feel so welcome and her service was great 👍🏻

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aimee-rose brown . 2024-06-10

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Worst restaurant experience you could have. Bad customer service and you have to order with your phone. Oh and overpriced junk food

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daniel milbourne . 2024-06-01

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We went for the buffet. Service was very good and despite it being half an hour before the buffet ended they were still bringing fresh pizzas out. Only loses a star because the area around the ice cream machine was filthy with topping and sauce everywhere on the floor. Although with it being peak time and full of kids that understandable.

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Alex . 2024-05-31

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Pizza Hut has become our new go to for pizzas recently. Food is always hot, great value for money and relatively quick delivery! Deals aren’t too bad and we’re feeding a family of 4. Good stuff👍🏼

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James Forsyth . 2024-05-29

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Took Granddaughter for a meal.. was pretty good.. quite expensive.. but we all left VERY full.. excellent 👍👍

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Tim D . 2024-05-15

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Perfect visit. Great food, great staff. What more could you ask for??

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XStark1ll3rX . 2024-05-06

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I loved the food it was very tasty, I also liked the hospitality given by the polite workers even though I acted like vagabond also I ate Hawaiian pizza with ketchup (Apoogies to those who find it weird). Toilets smelt bad. (No offence to the store

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Mi Ka . 2024-05-06

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Awesome customer service and excellent staff and great food ‘n’ drinks!

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Benjamin S. Jones . 2024-05-04

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Food was very good, dining area very clean but lacked in the service from staff. Someone screaming from the kitchen of food they needed was very off putting

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Amber Szypusz . 2024-04-30

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Easily one of the best pizza huts in the country! Pizzas generously topped and served piping hot, chicken wings glazed beautifully and the salad bar was fresh. The waiting staff made us feel comfortable, especially India who was happy to guide us through the new ordering system with a smile. This will definitely be our go-to Pizza Hut from now on.

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Daisy Lockitt . 2024-04-29

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I'm usually not a pizza hut guy but this one stands out. Food was delicious and the service was friendly, comforting and fast. I highly recommend getting the stuffed crust, which was a buttery bite of pleasure from start to finish. The ice cream, drinks and salad facilities were stocked up and in prime condition.

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Wesley Gee . 2024-04-29

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Pizza hut is a nice place to go with a partner/ family or friends. Its child friendly restaurant with a wide variety of pizza options as well as other dishes such as pasta dishes. The desserts are always really tasty and they have the ice cream machine where you can get all you can eat ice cream and can apply your own sauces and toppings. As far as the place itself goes, its very open and bright with big windows and last time I went, it was clean and plenty of seating areas. They do delivery and pick up and can give takeaway boxes for unfinished meals.

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Carra Chadwick . 2024-04-26

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Overall very good, lovely pizza but having to use the app to order is a pain. It's a poor app that's very annoying to use

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Jack Marples . 2024-04-23

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Came early and still managed to sit us down before our reserved time. Good food quality and exceptional service. The waiting time for food was quite reasonable and the staff were so friendly. Prices mostly matched up with food quality and quantity. Would definitely recommend for couples and families.

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Joshua Nouch . 2024-04-23

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Great food, excellent service and atmosphere. Staff took care of us and ensured we had the best experience whilst having conversations with us. Can't recommend this place enough will definitely coming back.

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Cally Barber . 2024-04-22

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Great team, great atmosphere, cannot recommend highly enough.

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michael perry-rowlinson . 2024-04-21

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Lovely family meal, even swapped one of the kids meals with no fuss for a pizza that was our fault we ordered incorrectly

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Angie . 2024-04-16

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we had a nice meal Unfortunately don’t take cash won’t be returning until they do

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Dave Saxton . 2024-04-10

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The overall experience was great staff were great cleanliness of the restaurant

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Abbie Kendall . 2024-04-09

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Very nit n clean..Amazing test... Worth place to visit ...👌

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Diptesh Patel . 2024-04-07

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The buffet is great value for price and delicious! Lovely fresh salad bar and great ice cream. Definitely worth the money!

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Louisa Thorpe . 2024-04-07

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A very friendly and attentive team. Pizza hut in Mansfield has definitely got better, since our last visit. I'm impressed.

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Mark Gee . 2024-04-04

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Very good experience and food is good The manager Jose is very good helpful

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Asaithambi Vaduganathan . 2024-04-02

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