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3.7

Based on 1.451 opinions finded in 3 websites

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Nº 567 in 841 in South Lanarkshire

Nº 9 of 26 Pizza & Pasta in South Lanarkshire

CUSTOMERS TALK ABOUT DISHES WITH..pastaladychickensaladpizzacreampay

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Absolutely lovely service from the staff and fantastic quality food. Staff are very attentive and are there to get you anything you need in a flash! I would definitely recommend this branch, never had an issue.

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Annalie Harrison-Nussey . 2025-03-20

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Amazing experience as usual, thank you Libby for being so attentive. Always so helpful, chatty and hard working.

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BJ Alpha . 2025-03-12

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Staff were lovely and my little girl loved her ice cream factory!

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Ruth . 2025-03-12

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Had a lovely meal. Staff were very helpful and attentive, especially Libby! Thank you for a lovely meal!

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Megan Quinn . 2025-03-08

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The last time i will go 2 a pizza hut i think they used cheese essence on my pepperoni pizza. Have 2 order via app and just did not enjoy anything and it was my grandsons birthday treat. Very disappointed

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KEITH KNOWLES . 2025-03-06

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Daisy served us was very friendly and the manager Laura was helpful I struggled with the ordering and the service was fast and easy thanks too the staff

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Tyler . 2025-03-04

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Thank you Joe and Josh, great food and great service. Thanks Lads

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Lee cbawiththis . 2025-02-27

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We had a my daughter's 3rd birthday party here and even with 24 people there we had a smooth service. The staff were incredible and even managed to reduce the total cost of our bill with 2 for 1 offers we didn't know were on so that was greatly appreciated. Would recommend it for a kids birthday if they want Pizza like mine did!

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Drew Hudson-Viles . 2025-02-22

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When all the kids having a party are crying because one has been sick after eating too much. You know you are in for a good night!! Good pizza, refillable pop, lovely cookie dough & ice cream. Staff were helpful and attentive.

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Claudine West . 2025-02-21

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Libby at Mansfield Pizza Hut is brilliant! So good at her job. Really makes the visit even better.

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Abi Hau . 2025-02-05

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Lovely hot pizzas brought out freshly throughout our meal. Very high standard of cleanliness with friendly, helpful staff. The best Pizza Hut we've ever been in. Great service today by Libby. This Puzza Hut is still the very best. Thank you 😊

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Tymoshan . 2025-02-05

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Great food, great service, went above and beyond for my kids

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Paula Kilminster . 2025-02-05

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Really good food, piping hot. The service was excellent with the staff making sure we were happy with the food. Would recommend.

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anna matthews-mcbain . 2025-02-05

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Lovely staff very welcoming. Clean and hot food. Thank you

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Sara Gilmartin . 2025-02-04

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went for sons birthday meal, staff were amazing and made a fuss of him & food was lovely

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Chloe Malek . 2025-02-03

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Lovely food. Restaurant was busy when we arrived and the kind lady worked very hard to get us in. Food came out super quick and was top notch.

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Bedford Havenhand . 2025-02-01

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Very helpful staff, Food arrived quickly appreciate the service!!

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Chris Frost . 2025-01-29

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Great place for quick, tasty food. Great value for money. Staff were really pleasant and friendly

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Ellie Doy . 2025-01-28

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Super friendly service and food was great too!

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Daniel Kostovski . 2025-01-27

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Very good, lovely and clean, manager and staff even did a birthday celebration cookie dough. The kids thoroughly enjoyed their foos. The manager was Libby and josh the staff member were amazing very helpful

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Helen Trainor . 2025-01-27

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Friendly and very helpful staff

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Kelly Faulkner . 2025-01-27

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Thank you Libby and Josh. Great service and really considerate with our 15 month old daughter. Always appreciate it when you feel like people truly want you to have an enjoyable experience. Translates to fantastic customer care.

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Benjamin Faulkner . 2025-01-27

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Wrost service, found human hairs in 2 pizzas, n 1 time forgot my cold drink. They are not serious about their reputation n customer's health. Avoid it. Edit- i made contact with the pizza hut n explain them everything. they sent me 2 new pizzas. I am gratefull they took me serious.

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Satnam Dhillon . 2025-01-21

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Brogan was very kind when serving us today and made us feel very comfortable :)

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Amelia Roberts . 2025-01-19

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Upon arrival we were told by the waitress she would be a minute, which is fine, however the manager walked out from the kitchen, gesturing his finger to say ”one minute” whilst talking to someone on his phone. We got seated eventually and the atmosphere wasn’t great, unclean areas, uneducated staff in hospitality, clanking of chairs, plates and other items. We ordered via the app, which I personally hate, got to the salad bar which was pretty empty and untidy, dirty bowls too. We got a drink and the juice squirted out the sides of the pump, also given a warm glass which, for a cold drink, is rubbish. We got served and then asking for sauce seemed too much effort, that came and was all up the sides of the sauce pot. The Ice cream factory was also disgusting, clearly understaffed and unknowledgabley staffed. The game has certainly gone from your restaurants!

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k cichalewska . 2025-01-18

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Amazing place to eat was served by a very polite gentle man and lady, couldn't sing this places praises more

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Daisy Sims . 2025-01-15

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Really enjoyed my meal out 10/10 couldn't reccomend more

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Josh Lemaitre . 2025-01-15

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Served by Josh with a friendly and helpful manner.

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Michelle Breffitt . 2025-01-07

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Nice friendly place to visit for lunch

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David Price . 2025-01-07

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Even when very busy, the staff were great. Food was great as always. The manager couldn't do enough for us.

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Chris Self . 2024-12-30

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We were visting family for the day and were done like a right kipper! £55 for 1 'individual' and 2 'sharing' TAKEAWAY pizzas, not eating in, but TAKEAWAY. This even included one of their so called deals (buy one get one half price). The 'individual' pizza is very small (probably 9") and costs £11.99. For a similar order were we live (1 medium, which is bigger than the individual, and 2 extra large of simalr size to the sharing) it cost us around £28-30 with the deals regularly available. The pizzas were very good to be honest, but at £55 for 3 takaway pizzas we obviously will not be visiting in future when we are over seeing family.

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Jason Underwood . 2024-12-28

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Absolutely fantastic service from staff. Very welcoming and super with our children. Food was absolutely delicious

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Aimee Rhodes . 2024-12-20

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Wonderful waitress tonight. Absolute pleasure to be there and didn’t feel a burden with the little one. Wish all staff everywhere was like her

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Michaela Murden . 2024-12-16

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We really enjoyed our visit today! Food (festive menu) was fab, but it was the staff that made the experience what it was!! Thank you Pizza Hut Mansfield!!

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Alison Gates . 2024-12-02

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Birthday meal for my 10 year old he loved the buffet and the icecream factory. Definitely be back

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Sarah Atkinson . 2024-12-01

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Didn't realise how expensive Pizza Hut had become. Food was nice, we were all well fed but felt ripped off. You are asked to self order via an app but the mobile signal inside is very poor. The staff were nice and pleasant.

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Simon Cantrill . 2024-12-01

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We came in a couple of weeks ago ahead of a visit to the cinema. Our food was fabulous and the staff helpful, but the ordering on the website process was an absolute pain...WiFi in the store was poor and that didn't help...why you can't just order on an order pad like they used to...and obviously you pay before you get your food. (Perhaps they get runners, I don't know?) I've been using Pizza Hut on and off for years and years, back to the Thin n Crispy days, but we found the offers and ordering system confusing and restrictive. The staff did try to help but seemed as frustrated with it as we were. So, very disappointed with the process, but can't fault the efforts of the staff and quality of the food...but it was quite expensive, probably the 'deal' system!

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Paul Graham . 2024-11-30

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AWFULL EXPENSIVE AND TO ADD INSULT TO INJURY THE FOOD WAS RUBBISH

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Andrew Brookes . 2024-11-27

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Food is great and as you expect from any Pizza Hut. We didn't like the fact that you were more or less forced to order via the QR code, we much prefer the personal touch of actually interacting with staff

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Sammie Alcock . 2024-11-19

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Rory’s 6th Birthday family meal

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Clare Cummins . 2024-11-17

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Libby went over and above to ensure we all had a wonderful experience, making my son feel super special for his 6th birthday celebration meal. From the initial booking phone call where she took the time to find out about our visit, to chatting with my son after bringing out his cake. The food was excellent and we all felt it was great value for money on the deals. We had plenty of space and sat in a quiet area. All the staff were friendly and helpful. Looking forward to a return visit in the future!

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L G . 2024-11-17

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Pizza Hut is vastly underrated, and with too few sit-in restaurants left. Fresh pizza, hot, tasty, and filling. BBQ Americano is hard to fault. And the Christmas pigs and blankets cheesy bites are SUPERB! The staff were also friendly and helpful, and the place was clean.

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Gareth Anderson . 2024-11-16

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Lovely polite staff ours went out of his way to help. However. They do have a rat problem near the bins... 🐀 inside is nice and clean though.

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Laz Senior . 2024-11-16

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sung my friend happy birthday very welcoming!!

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Freddie Morgan . 2024-11-13

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Lovely restaurant staff helpful and friendly :)

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Sophie Nichols . 2024-11-12

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Nice place un the centre of mansfield

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Michael Xavier . 2024-11-11

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Family birthday tea went down a treat.

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Selina Turner . 2024-11-10

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Great until I went to the ladies and the toilet roll holder fell on my head all the manager said was sorry or do you want to fill I an accident form not even a discount or drink offered not happy with being so dispisitive

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Jacqueline Lea . 2024-11-05

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We had a great visit to Pizza Hut (Nottingham Road) the host and server was attentive and a pleasure to speak with. The food was delicious, came out quick and was piping hot! Couldn’t fault anything!

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Matthew . 2024-10-27

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Very good experience, young lady with the glasses was particularly amazing

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Emilia Green . 2024-10-21

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Great service, friendly staff, good food

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Jennifer Stroede . 2024-10-19

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It's a shame you can only pay by the app. on your phone because some people don't know how to use the app

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Anna Dennis . 2024-10-19

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Amazing food and amazing service very helpful and friendly

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jordan willis . 2024-10-19

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Pizza Hut in Mansfield is nothing short of a disgrace to the restaurant industry. This was my second and absolutely final visit to this sorry excuse for a dining establishment. My first visit was a train wreck: they handed me drink cups so filthy, I wasn’t sure if I was at a restaurant or participating in some bizarre hygiene experiment. Against my better judgment, I gave them a second chance. Clearly, I overestimated their ability to perform the most basic functions of a dining service. This time, they outdid themselves in terms of sheer incompetence. The cutlery I was given looked like it had survived a world war stained and absolutely disgusting. What kind of restaurant can’t manage clean silverware? Then came the pièce de résistance: they brought out the wrong pizza. Now, mistakes happen, but what followed was nothing short of comedic if it wasn’t so tragic. The manager yes, the person supposedly in charge had the audacity to try and gaslight me into thinking the incorrect pizza was what I ordered. I’d expect this level of customer service from a poorly run fast food chain, not a so called ‘established’ restaurant. When this excuse for a manager finally realized they were wrong, instead of apologising or even pretending to care, they clumsily scrambled for the menu, clearly out of their depth. It’s astonishing to think someone so blatantly unqualified is running the place. If this is the leadership standard, no wonder the rest of the staff are wandering around like headless chickens. As if that wasn’t enough, after the pizza disaster, they couldn’t even complete the simplest task of bringing out the desserts. We waited and waited, watching the staff buzz around like confused bees, only to eventually get up and ask where our desserts were. They had them ready but couldn’t be bothered to serve them until we physically stood up and asked. This level of negligence is downright insulting. Pizza Hut Mansfield isn’t just bad; it’s a shambles, a case study in how not to run a restaurant. From the utterly careless staff to the clueless manager, this place should be embarrassed to exist in the hospitality industry. I will never return, and I strongly urge anyone with a shred of self respect to avoid this place like the plague.

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Fich & Ramous . 2024-10-18

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lovely visit friendly and helpful staff, food was lovely and even after i screwed the order up the staff quickly sorted us out, also great value for money. thanks do much happy kids happy parents 10/10

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Ellie (Elle) . 2024-10-18

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Staff offer for buffet, absolutely amazing deal. Too good to pass up. Staff always friendly and the pizza is always yummy

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Kerry White . 2024-10-18

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Exceptional service from Libby and her team. Our group of 13 were welcomed and served to a very high standard. Thank you!

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Midi C . 2024-10-16

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My son request for his birthday. He of course was very happy.

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Elizabeth Sims . 2024-10-15

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Great fresh pizzas and friendly service. Would definitely come back again, especially for the buffet.

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Laura Glover . 2024-10-15

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Server was absolutely lovely and made us feel very welcome

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Nathan Shaw . 2024-10-14

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Lovely time had by all thankyou to daisy, josh, nick, Courtney and Cameron. Staf were lovely and very helpful xx

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Tina Lawson . 2024-10-13

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We love coming here. The team here can't do enough for you. They go out the way to make you welcome. They even remember the drinks order as soon as you walk in. Great team. Great food.

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James Parkes . 2024-10-12

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Very friendly staff, very helpful in how it all works, very nice food, plenty of salad to choose from, everywhere very clean and tidy, definitely be visiting again

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Trevor Smith . 2024-10-11

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We go to various gigs in the Leicester, Lincoln and Nottingham areas and always go to the local Pizza Hut. We have tried a number of restaurants and although they're all good, this was at the better end of the range. Clean, welcoming staff and hot food. Staff accommodating eg offering sauces to complement meal. Thank you, keep up the good work

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Julie Halpin . 2024-10-11

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Very friendly staff always helpful when I visit and great food :)

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Juuzou Suzuya . 2024-10-08

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Absolutely fantastic service with the manager going above and beyond to accommodate my friends dietary requirements.

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james powell . 2024-10-08

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Libby is the best waitress, needs a pay rise, pizza hut look after her! Thank-you for your

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Davey Whitehurst . 2024-10-07

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Like a kids free for all up and down to the buffet

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graham . 2024-10-06

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Always have a good meal here. Chilled atmosphere, lovely well cooked food and really friendly and helpful staff. Thank you!

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Emma Jackson . 2024-10-06

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They refused to give me more ketchup even though I had a full bottle which isn’t much if u ask me! They’ve got a shortage apparently

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Ronnie Annable . 2024-10-04

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Amazing service and amazing food, loved the spinach on the salad cart as an extra that’s not normally on the salad card, really loved the pasta and unlimited ice cream!!!!! 💕💕

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rose smith . 2024-10-01

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lovely fresh food! lots of choice! friendly staff

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Robert laird . 2024-09-30

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Excellent Service By Libby! Lovely dinner at the hut!

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Oscar B . 2024-09-29

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Fab service and attention to detail! Thank you!

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Anna Reed . 2024-09-28

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Great place to visit the staff are always friendly. A pleasurable atmosphere, clean and tidy.

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Kelly Bickerstaffe . 2024-09-27

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Me and my partner go on regular date nights to this Pizza Hut. We love it. Staff are always so lovely, welcoming and helpful. Libby and Joe always go the extra mile to make our experience the best. Lovely place, we will be back very soon!

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Emma Clarke . 2024-09-26

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Me and my partner are regular visitors to this pizza hut. We can fault it. Food and drinks are top tier, never dissapointed. The service here is exceptional, special mention to Libby and Joe who regularly serve us to the point they know my partner has a hot chocolate every time we come. Thank you guys! As you know we'll be back!!

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Jamie Edwards-Elvidge . 2024-09-26

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My partner and I come here for date night frequently, cute family friendly vibe, lots of deals on the meals and all mains come with unlimited salad which is always a treat! Our usual server Libby is always a delight ☺️

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ilostnachos . 2024-09-26

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Great service for me and my boys, Libby was brilliant from start to finish

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Daniel Audley . 2024-09-25

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Came in for a buffet with the family and really enjoyed it here. The selection was nice. Especially the cheesy bread sticks. The mother has a little accident butt he staff were right there to help her and couldn't be any more helpful. They were brilliant.

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Michael Droushiotis . 2024-09-24

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Went for a buffet and it was lovely 😍 Food fresh, warm and always a variety. Loved the managers special. My mum banged her head and they got her ice (twice) and made sure she was comfortable. Really kind and attentive manager and staff. Thank you for looking after us.

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Despina Droushiotis . 2024-09-24

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Great staff, fabulous food and plenty of choice. The perfect place to go before the cinema....

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Joanna Powell . 2024-09-23

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Staff couldn’t do enough to help, special mention to Nick, when he found out we were veggie, provided us with a lovely selection and our new favourite pizza! Thank you. Clean and pleasant. Will definitely return.

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Heather Hartley . 2024-09-20

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We had the buffet lunch and omg it was amazing, so much new variety with the managers specials pizzas, staff was absolutely amazing so friendly and approachable, will definitely be returning soon

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Kristopher Parker . 2024-09-20

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Great food great service and great atmosphere, food is on point with no issues and people constantly there to help if needed

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Myles Bakewell . 2024-09-19

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Great food, fast service, friendly and helpful staff. Thankyou :)

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Beth Rose . 2024-09-18

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So we arrived at Pizza Hut today, and was greeted by a lovely young lady with a nice smile. We had some troubles ordering via the app as the internet was really slow and not very responsive so another lady then came and asked If we needed any help to which we agreed, a moment later the lady came back and manually sorted us out so we could Place our entire order. The lady explained the different options and menus and once we ordered we was given our cups and bowls for the salad and drinks. Food didn't take long to arrive and was beautiful and piping hot, lots of flavour. Towards the end of our meal we was once again greeted by another member of Pizza Hut, a young chap who also was very polite and asked if we wanted desert to which I explained we had some as part of our meals. He went and came back with the desert menu, and we ordered what we wanted. When my children seen the ice cream they was kicking up a fuss that they no longer wanted what they chosen and wanted to make Icecream to which the staff pleasantly came and said that it's perfectly okay to change what they ordered and they could have the Icecream. Perfect day with perfect food and staff, thank you for the great experience. My only negative I have to say is Pizza Hut don't take cash but upon arriving we was informed of this and we still stuck around. Very happy overall and very stuffed. We will be back in the future

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bazzolbrush . 2024-09-17

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Nice place, nice pizza but really expensive!

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Emma Smith . 2024-09-15

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Great service, friendly staff, clean environment, great location

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Kelly Hynes . 2024-09-13

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Just been and had the buffet which includes all you can eat salad ,pizza ,ice,cream and refillable soft drinks £15.99 excellent value.There was lots of different pizzas to choose from and the manager asked us if there was any pizza we wanted which wasn't out he would arrange one to be cooked. All the food we had was excellent. The staff and manager was very friendly giving us a friendly welcome and goodbye when we had finished our buffet and leaving. We enjoyed our visit and definitely will go back for another Buffet meal

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David Hibberd . 2024-09-13

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Nice, clean and well organised restaurant. Good selection of pizza for the buffet.

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Coral Andrews . 2024-09-12

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Absolute amazing service from the staff and management

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Sara Austick . 2024-09-12

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Nipped in to Mansfield Pizza Hut before the cinema today. Libby and Michelle looked after us and did a great job. Fantastic service from start to finish. Would definitely recommend 5*

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Just Joe Music . 2024-09-12

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Can not complain about anything here everytime I come into pizzahut in mansfield I never have any bad moments at all, our server Ella was absolutely amazing and couldn't ask for any better then what she did, our host sailesh was amazing apon arriving asked everything about our experience including allergies, and if we wanted a kids menu, very welcoming. And great atmosphere all in all 100% recommend.

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Daniel “SwitchMeme” Fisher . 2024-09-11

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Nick was the perfect host and did everything he could to help. Great place to eat especially the buffet

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Mark Ashdown . 2024-09-10

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As normal the best pizzas going and great service as well, from the staff.

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Alex French . 2024-09-09

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Friendly and helpful staff, food was tasty. Good variety on menu, we decided not to go for the buffet but it’s looked fresh and well stocked

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Natasha Lancaster . 2024-09-09

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Excellent customer service, the server was polite and attentive. The manager was very helpful and went above and beyond, even bringing me a slice of pizza to the table just so I didn’t miss out! I was asked if I had a preference when we were first seated and I am vegetarian so they made sure I had pizzas available.

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Amanda Franks . 2024-09-09

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It very good and the pizza is nice to eat and there very helpful

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Aiden Coupe . 2024-09-06

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The restaurant was a great place to visit and have clean food. Nice ambiance and comfortable place.

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Ajai Kumar Jain . 2024-09-06

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