Papa John's in South Lanarkshire

Absolutely awful pizza. Waited 2 hours for 2 pizzas and they were stone cold and all doh no flavour. Absolutely awful. Never again

Re, last night's order: for crispy crust pizza read doughy. Yuk!

Bro said we’ll get our pizza soon as there was no chicken on the pizza where we asked for chicken to be added. Called them back and it said it’s closed. I expect a full refund and/or a full order replacement.

Pretty bad honestly - I paid extra for the cheese on the bottom, but very much not worth it. Cheesy bites weren't cooked all the way through. Everything was lukewarm. Much better food at both pizza hut and dominoes, and that's saying something

Awful experience ordering from this restaurant. Pizza delivered was for a different customer and they wanted to collect and deliver a cold pizza to us. Driver said it ‘was warm’ which was ridiculous. Waited hours with constant back and forth. Manager seems to be missing because they’re apparently never in when you call. Staff don’t have a clue either. Will be demanding a refund and taking it further if need be. Never ordering from here again!

Dreadful thief, taking money not providing items then refusing to refund. Phone never answered, franchise holder should be held accountable for theft

2nd time I've placed an order and there has been missing items. I was assured I would get a refund including the delivery charge. It's been over 3 weeks now, I have made several phone calls and still no refund.

Pizza never turned up updated to delivered after store had closed so couldn’t call in. Must have had a balaclava with the amount of robbing they.

An hour and 40 mins for a cold order to be delivered. No answer at the shop to discuss this with anyone. Avoid this place at all costs.

We had take away delivered, and it was just rubbish and very expensive for what it was.... £30 for 1 large pizza and sine piri piri chken bites.... chicken was not spicy, all the garlic sauce pots were like double cream on the turn and did not taste of garlic at all.... pizza very poor

Staff disgustingly rude, pizza quality since mid-December has been atrocious, food stone cold and any request for a refund refused. Trading standards would have a field day. Avoid at all costs.

Worst pepperoni pizza I've ever had.

My boyfriend worked here and gave me insite to what they do, they've got tubs everywhere which is coved in mold, when they drop stuff on the floor they just pick it up and send it out, staff go for fags and refuse to wash their hands, and so much more, I've also contacted HR to complain about it but they gave them a heads up to cleaned the place but a week later it was back to what it was, boyfriend was about to quit but got sacked first cause he ate a cookie ( he's Diabetic I should add and they know this) thinking about sueing Should also add if this gets took down I will continue to put it back up

Terrible wait times, used to be much better

Amazing pizzas staff always friendly, I don't get delivery's as too many people use delivery's these days so you're never gonna get it hot, I use the website, easy to use, any XXL pizza 9.99 if you collect yourself! What's not too love, got a xxl pizza with everything on it last night and a hawaian saved a mint, went up and got em myself, takes like 20mins from order to ready so I order from my house then head up and if anything wait 5mins, staff are always spot on very friendly and welcoming, I wasn't gonna review as reviews do help a place and after this it will probably take me longer to get mine but feel more people have tae know! They have tae know hahaha!

Without doubt the worst Papa John's i have ever visited. The shop is ancient, doesn't have enough staff, and the staff they do have are largely inattentive due to being overworked. Horrendous Papa John's. Go to the store in Shawlands or Dennistoun instead.

Bad service, unfortunately we didn’t read the reviews about this branch beforehand. Rude staff but can’t blame them as they were the only one on which is a joke. Won’t be ordering from here again and I suggest you read the reviews before you do.

Hi , have used this shop several times ,but my last two visits have been dreadful last week ordered pizza and sides and it took over 2hrs to arrived and it was frozen cold I complained and the told me my next order would be for nothing ordered again last night food arrived in 40 min still cold also ordered a additional pizza as I had a voucher code from head office that never worked so paid for pizza the staff in the shop said order would come together but second pizza took 1hr and 45 min and was stone cold tried phoning shop several times and no one answered my call stay clear service and value for money terrible

First time Ordered pizza from this shop n was terrible. Waited 2 hours for it n came warmish. Domino's it is.

Ordered food at 530 and didn't get it to 8:45 Wen I called twice they assured me it was on the way.. already know their pizzas are rubbish anyway only went cos dominos was shut n regretted it once my cold rubber pizza came

Ordered via Uber Eats. 2 pizza plus 2 extras for a staggering £50 Only 1 pizza arrived. Driver said not his problem call papa Johns. Called Papa johns to be told by the manager he gave it to the driver so nothing he could do. Called the uber eats driver to be told that he can't give me food he wasn't given. Basically papa johns refuse to take responsibility for the 3rd party company they use and feel its OK for a customer er to be out £20 for a pizza. Disgusted by both companies 1 hour later £50 down 3 calls later I've lost my appetite

Absolutely love this Papa John's! I am a long term customer and love it! Don't go anywhere else for my pizza! I have to give a shout out to David at the Rutherglen branch a couple of times I have run into very small issues that David has resolved quickly and professionally. I would never go anywhere else. Huge thanks to the team at the Rutherglen branch.

Always get a great delivery the pizzas and sides are excellent. The staff and delivery drivers are so lovely. Just couldn't tip the driver. Would be great to have that option when paying online. This is for the Rutherglen store X 👍

Ordered at half 5, still wasn’t here at half 8. Maybe try Dominos or anywhere else.

Pizza arrived an hour after ordering, and it was cold. According to the online tracking it took them half an hour after it came out of the oven to be sent out with a driver who went down the wrong road.

Lovely pizza tonight from papa johns

they didn't want to deliver the pizza. I waited almost 2 hours from paying for the pizza. employees without manners and culture. they hang up while talking on the phone.

pepperoni was nice, outside crust was awful. I'm lactose intorelant so ordered the vegan cheese option.. OMG it was so cheesy that after 3 slices I gave up and got an indigestion tablet..AWFUL.. If you can imagine Primula in the squeezy tube it was like that but 1000% cheesy.. AWFUL.. I scraped some of topping but put about 98% of it in the bin...Dreadful cheesy liquidy ...eeeek garbage..Dont buy the Vegan cheese stuff it's Yukky and so strong.

This mob always get your order wrong, always takes ages to be delivered, arrives cold and the pizza base is like cardboard, do yourself a favour and order from Doms

I didnt receive all of my order the last 2 times I ordered from here or a refund. Wont use them again. Make sure you get what you order

Poor service, twice they got the order wrong, placed a large meat free with 2 sides as offer was on website, sent 1 side which was not even wedges but some cold potato crockets that were deep fried and oily, instead of jalapeno bites I got jalapenos ON the pizza which I didn't ask for at all, complained and manager said u were "under" charged and u got the side for nothing, said the offer is on "UR" website and he said order from the website next time, refused any wrong doing, very poor customer service, will never order from rutherglen Papa John's again

placed order through just eat, selected to pay with cash on delivery. Est time of delivery 40 mins, after waiting over an hour, gave the shop a call to find out if the driver was nearby. Clown on the phone replied with "what is this driver" seriously you have people who can't understand english on the phone, second person said it won't be long. Waited another hour to receive a text saying it was delivered. Second call was told your order wasn't made because we wanted to pay with cash and the just eat account that i always use is not verified. "Just eat won't pay us if you dont pay us" As I said Clowns, avoiding for life.

Frequently get pizza delivered from here. Always a great pizza every time, although delivery drivers have gotten lost a few times.

Sorry for the 2 stars, it was really tasty but I got a really sore stomach 20 minutes after eating, it lasted for 4 or 5 hours!

The first order was lovely, but the 2nd order was freezing crunchy n burnt, I now have store credit

Always a good pizza, and even though I'm not a vegan I have to say they're vegan pizza is amazing

Ordered a large pizza and a couple of sides, waited over an hour and a half for this which wouldn't be an issue except we were told on two separate occasions that the driver would be with us within 2mins. Once after having waited 55mins and once after an hour and 10mins. Poor service. We then we're delivered cold food after such a wait. When I complained about this to Papa John's they took almost two weeks to get back to me and apologised and offered me a free pizza voucher. One free pizza offered as compensation for a full meal delivered cold!! Then when I questioned this and said I should get the full value of my meal refunded I got passed from the customer services team to another person. I thought customer services dealt with situations like this. Anyway, now the issue is with this other person I've been referred to, and I'm 4 weeks down the line from my initial feedback with still no outcome. My first ever Papa John's and it's failed on all fronts. Highly unlikely to never order from there again.

Got the 18.99 meal disgusting potato wedges were raw everything else was cold only second time ever phoning papa John's will never phone them again

What's not to love. Pj's is supreme also gotta love the pepperonci peppers

Favourite pizza place chicken and cheese stuff crust pizza is so good ,great offers on and always getting points works as a nice wee bonus

Bought a large pizza and got 30% off for black Friday.... great tasting pizza and a great deal!

I have never been to Papa John's Pizza.

Best pizza and delivery. The staff are so friendly cannot understand the negativity of some people. Be nice. Love the special garlic sauce. Xx merry Christmas Papa John's ruglen

Pedí pizza en línea como lo había hecho muchas veces antes, las últimas veces la pizza en sí ha sido decepcionante, así que nos habíamos quedado un rato antes de volver a intentarlo. Esta vez pedimos un sábado por la tarde temprano, fue entregado bastante rápido y la pizza parecía un poco escasa en el queso y no tenía nada, pero nos habíamos sentado a ver una película tan metida, unas rebanadas y de repente Me encontré masticando lo que parecía ser un largo cabello negro, resistiendo el impulso de vomi. Los llamé inmediatamente para reunirme con una serie de caballeros que realmente lucharon por comprender lo que estaba diciendo, finalmente me pasaron a alguien que entendía mi queja y se lo reiteraron a otro colega antes de regresar a la línea para informarme que puede enviar otra pizza Me negué porque la idea de comer algo más en ese momento no era atractiva, pedí un reembolso, se negó y me dijo que tendría que plantear mi preocupación a la oficina central. La única forma de contactarse con la oficina central es por correo electrónico, ya que no tienen una línea activa de atención al cliente para cualquier inquietud, eso fue hace una semana y todavía no se escuchó nada, ninguna disculpa, ningún reembolso y una pizza no comestible. No, definitivamente no lo recomendaría, manténgase alejado y consiga una pizza de Dominios o: Pizza Hut. . . . tienen un agradable servicio de atención al cliente y parece ser una pizza sin pelos! ! ! ! Actualización: ¡2 semanas en la oficina central se han involucrado y todavía se niegan a ofrecer un reembolso ya que no guardé la pizza y por lo tanto mi palabra contra la de ellos! ! !

No peppercini and their not being done by that store anymore... Is it even a Papa Johns without this?

He ordenado regularmente de esta tienda. Después de mi primera orden, han sido muy buenos. Me gusta la línea fácil pedir pizzas y esta noche el eran perfectos. A menudo obtener un descuento por poner el código y hace que sea una comida muy barato. Seguiré formulario pidiendo este lugar porque las pizzas son geniales y sus chicos de entrega son amables y serviciales.

Ordenados en línea con supone un descuento del 30%. Llegamos a la recogida y el 30% dijo que no había sido tomado. Me dijeron que no podían hacer nada. Como ya tenía mi dinero ya había pagado en línea, básicamente rellenas. Mejor ir de Dominos o Pzza Hut. . .

Shite food best of luck want shite food have fun eating it.

Había partido familia última noche para cenar, y decidimos coger un papa johns ya que teníamos un folleto a través de puerta que decía 40% de descuento si pasamos más de cierta cantidad. Ya que estábamos pasando en la región de £70 el descuento hubiera calificado para nuestra orden, así que pensamos que suena bien, vamos para eso. Tratamos de reserva en línea sin alegría y también, de nuevo, sin alegría, Justeat tanto código de cupón válido. diciendo Después de 20 minutos jugando con seguir tratando de poner número de bono en decidí llamar Papa Johns "Rutherglen" para averiguar cuál era el problema. Chica que hablamos dijo que iría hablar con el gerente y nos explica problema tener, y básicamente la respuesta volvimos era "pedidos online fuera de servicio y no hay nada que se pueda hacer sobre! ! Ni siquiera un lo siento, nuestra línea es temporal disponible así que le proceso de pedido por teléfono y aplicar descuento! ! Servicio de atención al cliente y pésima Total como consecuencia Dominos tienen ahora un nuevo cliente que pasado en la región de £20 a £30 cada semana en Papa Johns.

Waited an hour and a half for delivery, gave a phone number for the driver to contact me on and he never did. Order got cancelled and that was that, at no time did they bother to admit to fault or try redelivery or give a discount. Shocking customer service.

En realidad, yo no creo que Papa John's (Rutherglen) he conseguido llegar mi pedido correcto. Esta noche mi pizza tomate tenía en vez de salsa de barbacoa doble, y no pimientos rojos. No estoy seguro de la pizza de carne mi hermano tenía era como lo anuncian. Es tan difícil de capacitar gente para poner las coberturas correctas en una pizza? Paso 1: Leer Paso 2: Obtener la base correcta Paso 3: Salsa poner correctamente en paso 4: lea lo pizza al cliente coberturas quiere y capa en consecuencia. Paso 5: Hornear Paso 6: Entregar podía tren a 10 años para hacerlo.

Order always incorrect. Don't understand how it can be so hard to read an order form and put a few toppings onto a pizza base.

Been here a few times usually ok but last couple have been below standard. Won't be rushing back. Pizza was rock hard no flavour left most of it in the box

I ordered home delivery pizza's, the guy taking the order was really nice and very professional. Meal was delivered very quickly and was 1 of the best pizza's I have ever tasted. Would definitely recommend Papa Johns

Great prices,very reasonable, and such friendly service we have here.Best friendly service so people,Ibgll,Your G

I really like Papa Johns pizza much better than Dominoes have had no complaints yet,never have to wait too long either for a delivery

I've used Papa Johns in various locations across the UK and, to their credit, they've always been consistant. Delivery times are good, staff are helpful, offers are good etc etc. You do not sit in, it's collection or delivery only. The problem is the Pizza, it's just too stodgy and i've always felt a bit seedy after it. I just don't get that with other well-known Pizza places.

I have ordered pizza online from the Papa John's in Dennistoun, and I was not disappointed! With the great offer two for Tuesday, me and my hubby got one pizza each, and although we had to wait for quite a while to get it (2 hours), it was well worth the wait. Pizzas arrived warm, with nice garlic and herb dip. Both pizzas were made with fresh ingredients and definitely it wasn't the last time we get our pizza from there :) Would have given the maximum mark, however, the waiting time was a bit too long and we were starving after work :)

The food is always excellent and I have never had a problem when ordering. There are great deals too especially online.

Love papa johns pizza and this takeaway is friendly and fast. Only had a small problem once and that was quickly put right. Excellent pizza and service

I ordered two pizzas for home delivery expecting them to be delivered in half-an-hour as guaranteed on the web site. My pizzas arrived just over an hour after I'd ordered them and if I had not been so hungry I'd have sent them back. The delivery guy gave me a voucher for a free pizza. The pizzas were typical Papa John's, in other words really delicious. The next day I had a phone call from the shop[ apologising and explained why there had been a problem. They offered a partial refund and so overall I felt the service was not bad. A week or so later I collected two pizzas, one free and the other almost free with the voucher and again both pizzas were delicious. I really like the way I can change the toppings to make the pizza exactly as I want it to be. Despite the very slow delivery the fact that the manageress phoned and apologised and gave me a discount and particularly as the pizzas taste so good I'l give them a very good rating this time.