Pizza Hut in Conwy

Lovely food as always, and very good service but unfortunately the restaurant was very hot and was uncomfortable but all in all very good food

The food was decent, though a bit overpriced for what it was. The service, however, was excellent. Oddly, the restaurant was extremely warm, which made the experience uncomfortable. We even ordered ice cream to try and cool down, but it was still too hot inside!

So over priced for what you're getting. 2 individual Pizzas 1 share pizza and a 4 drinks (plus we had a discount with Bluelight card) and it still costed £70. Staff were nice & the food did come out fast but the prices are ridiculous 🙄

Paid a visit after seeing Dune. My friends had a vegan spic pizza which looked like something you would get from Iceland and I had a Supreme which is definitely misnamed. Just about edible until you think it was £18! Now comes with unlimited visits to the salad bar which was all lettuce, tomato, sweet corn and onions. Probably the saddest pizza I have had in 10 years. Won't be back.

Had not been for a while , due to the prices. Will not be going again soon. QR Code , card only , optional tips and £5 for a small bottle of beer. Have a think Pizza Hut , i can see you going down in the next few years , due to GREED.

Hadn't been for a few years, daughter wanted a birthday treat, very expensive buffet for not very good food. Having to order and pay via qr code and Having the cheek to ask if you want to give a tip when interaction with staff is minimal. Won't be visiting again due to qr and Cashless.

I wrote a review previously and was so dissapointed however, I had visted Rhyl Pizzahut then few days later to Llandudno junction pizzahut. The difference is night and day. Well done to Llandudno junction pizzahut, turn around in food, and service is brilliant. Least said about Rhyl the better! The foid was nicely presented and well cooked whilst the staff ,Rylley and Matt were so friendly and nothing was too much trouble. I wrote a bad review and usually people are so quick to complain but not so prompt to praise when things are good. I enjoyed my visit as did my son and will be returning. Keep up the good work!

Special shout out to our waiters on this evening, 26th September 2023. We were seated very quickly, a young lad called Dylan took our orders when we were ready, he made us feel very welcome and his attitude was exemplary. The food was served to our table by another guy (didn't get his name sadly) who was also very friendly and professional. Thanks to those who prepared the food also, my family and I (6 of us) all got our meals at the same time which were delicious. Thanks.

We have used Pizza Hut Llandudno Junction for many years, mainly takeaway and on line. Never a problem, food always piping hot and the staff are always so friendly. I visited for a dine in last weekend, in between watching a couple of films showing nearby. I was treated like royalty by Dylan and Caitlin, who recognised me as soon as arrived. I was shown to a nice booth, the deals were explained and my order taken. As always food was great and their service was just right, checking that I was happy with everything. I explained to Mat the Manager, again a very helpful person, what a good team he had and he grudgingly agreed with a smile! I had a very enjoyable evening and I recommend 100%!

They weren’t kidding when they called the pizza base THIN was like eating a piece of paper It was absolutely freezing in there but the Pepsi max was nice they also lacked variety of sauces very disappointed used to be great

Food was great and employees were lovely however bathroom floors where sticky,Crisps were stale at the salad bar and the bowls under the salad bar where dirty.

It's a shame because we used to be regular customers because the kids enjoyed it, even though the husband and I often found service and food not up to scratch. However, we will no longer be returning now that Pizza Hut is cashless and all the faff of ordering via phone etc, it's sad.

We are a family of 2 adults and 3 children ranging from 8 yrs to 17 yrs who are regular customers of pizza hut. After making a telephone booking in the afternoon 02/08/2023 for that evening we arrived and our booking wasn't down, this wasn't a major issue and it was soon resolved but it does make you feel very defensive of what's to come. Once seated we got told its online orders through the mobile app, which ok was fine with us thats after having to log on to free WIFI before placing your order. We ordered a number of refills and a fruit cider along with our main meals, payment was made and we waited for our drinks. When the young lad brought over the glasses for the refills he then mumbled "we don't have cider" I asked him for a alternative to be told they only have bud or Brewdog. So I settled for another refill and informed the lad the cider was £1.80 more to which I honestly couldn't understand what his reply was no offer of refund or alternative was given. Since the interaction has now gone between customers and staff I recommend your staff speak alot more clearly and not muffle so you have to ask a number of times what they were saying. The food came and I cant really fault it at all everyone enjoyed it untill it was desert time. The children decided they wanted pudding so I went back on the app to order these and it gave me the option to serve them NOW to which I thought "great" the kids will have them shortly. To then have to ask after 35 minutes where they are ( again, i needed the young girl to answer me twice as I couldn't understand her first answer). I feel regular checks on the toilets for cleanliness and to stock up on toilet rolls should be more frequent as my young boy needed to use the bathroom and there was no toilet roll in the cubicle so he had to use the disabled facilities. Lastly the young girl in charge of the crew was chewing gum throughout our visit which to me is very unprofessional. We used to be regular customers spending alot of money each time but unfortunately we will not be returning anytime soon.

We arrived 7pm on Sat night having booked a table for 3. We were warmly welcomed at the door and shown to the table. Service was great, food was amazing, 2 x Sharing Pizzas, Sides, Salad and Puds:) . Very big thanks to the hard working staff who are a credit to Pizza Hut. Steven, Christine and Maisie.

Not worth the money at all. Had a buffet. Cold/ tepid pizza salad bar really poor choices. No tomato, cucumber, corn or beetroot. Dry onion and lettuce tasteless coleslaw. No staff interaction as all ordering on your phone. Pay upfront and even have the cheek to ask for a tip before your meal. Ok have a second star because my son like the ice cream.

Just popped in for a takeaway pizza as my mum and I are celiac with a dairy allergy but this see photography is what they provided us for almost £14 My mum has gone hungry because it wasn't big enough for 2 and I was vile and it was contaminated We should of asked for our money back many companies do better for cheaper

Came here after cinema haven't been for many year won't rush back. The system makes it impersonal order on app no staff interaction with customers . Waited too long for dessert after mains . Food was just ok could do far better at home Won't rush back in a hurry think I'd avoid it rather go to McDonald's or kfc or even better idea station hotel down the road.

Poor idea of what triple cheese is on a pizza. I'm sure there was less cheese than there would be normally. If this had been added to the pizza as it should have been I am sure it would have been tasty but was a real let down. Disappointed as had been looking forward to a pizza hut for weeks.

Haven’t been to Pizza Hut since Covid , and won’t be going back again. Staff are lovely however the pizza was soggy to the point that the cheese on my pizza wasn’t melted , ordering on the App is a nightmare much easier & better customer service if served at table by staff , our deserts was forgotten about and had to wait around 30 minutes, normally wouldn’t mind waiting but we was one of 4 tables in.

Very disappointing experience on this occasion. No bacon bits on the salad bar, no mushrooms, no jalapenos and no ketchup! Soggy fries, no extra cheese on pizza which I ordered, ordered a childs pan pizza which arrived thin (apparently they had no pan) slow service...

Brilliant service, clean, great food. Staff were amazing. Children loved the self service drinks and ice cream factory.

Had tried making a booking online the night before, aswel as another family member as we were having no luck. So decided to phone to make booking, we’re told the booking system was down….but he’d still take the booking and put down later on. Arrived...

Food was ok but could have been warmer . Main issue I’d say is staff and service . If you are unhappy in your job and have no time for customers then leave . Absolutely miserable and made to feel like they had no time...

We visited Pizza Hut Llandudno Junction by special request from our young son as an Easter holiday treat. We booked ahead earlier in the day and arrived bang on time at 18:00. On arrival, the restaurant was about half full, so not too busy, and...

Food was okay would have enjoyed it more if the staff didn’t treat me like a criminal never been to a restaurant before where we had to pay half way through our food me and my family had eaten our dinner and before our desserts...

Went here with my wife last night on our way to Llandudno. Several tables were reserved (and empty) there were about 5 tables in use. The young lad showed us to a table, gave us menus and said he'd be back for our order. We...

So we arrived as a walk-in (after ringing the restaurant) and being told the booking system wasn’t working but we would be seated) and were found a table - and then the usual we only take cards and you have to order on the app....

I booked a table for x2 of us for the 31/12/22 . I booked this table 2 days ago to ensure I had a booking. When I arrived there, the staff couldn’t find my booking, however they did end up finding us a table. We...

Nothing particularly outstanding as this is a National Chain. The Pizzas, were good, served hot and the staff were helpful and attentive. We enjoyed our meal

We went to pizza hut for my sons 2nd Birthday as its one of few places that my partner feels comfortable eating because he has a really serious nut allergy. Our server was Izzy, she was lovely and chatty and nothing seemed too much trouble!...

Having the kitchen done up so had to eat out decided to have a Pizza Hut. Well it was terrible I’ve never ever had a pizza this bad. Burnt and cold and hardly no cheese 4 pieces of ham and 1 pineapple. Margarita triggered my...

On entering we was hosted by a waitress,didn’t speak loud enough to understand her,took us to the table,told us to order through qr code?food come at the price of £82 for 4 pizzas small individual 2 chips,onion rings,and garlic bread,with 4 drinks.that didn’t even include...

Pros: great food and friendly staff Cons: you could only pay with card I’m going to write a load of random letters cus the minimum characters I could write was 100 ydirsusitditsiydiydsitsitxitxitxiydiydoyditditditditditsitditst sI tsrsurarusurs

We had to wait at least an hour just to get the food. And was surrounded with dirty tables that did not get cleaned that was messy before we came.

Tried the takeaway tonight, even with the 50% off its not worth is , i paid £24 for a large margarita and supreme pizza with cheese bite base , what a waste of money ! Can’t believe they would charge nearly £50 at full price...

Told when we were sat down we had to order by scanning a qr code! Why can't someone take our order like they do everywhere else. Pizza took 45 mins to arrive after having to get up and find someone to ask. Pizza was very...

We had a voucher for a meal here so we came early before a cinema date. We were told by the woman at the door to sit down and order via the QR code on the table. After several attempts to put the voucher code...

I booked a table for a group of 10 yesterday, for a baby shower. The staff were really accommodating, moving tables around for us. We sat down in the bottom area which felt quite private, & was perfect for the occasion. Food came out quickly...

The service was pretty quick considering how busy the restaurant was which was great. The food was very good and the service was very friendly and approachable. HOWEVER, when we drove in, as my mother is disabled we were looking for a disabled bay to...

Ever decreasing pizza size was evident as the sharing pizza was smaller than last time we went to Pizzahut. The Flatbread was awful due to far too much basalmic vingar put on it. It was also off putting to use the online order via your...

We had the pleasure of going into the Llandudno pizza hut and meeting Kirk our server and Corey the manager. Nothing was too much and everything was fast and smooth, thank you!

Took family here last evening. Service from beginning to leaving excellent. Helpful. Supported little ones. Mostly guys working. All staff helpful to all cliebts. Manager supportive with his staff. Will definatly go again. Cost less than expected. Thank you.

Had a lovely meal, great service from a lovely girl called tallis took care of us all evening 🥰 speedy service and excellent communication

Exceptional service from a girl named Talis , great service very quick food was delicious Talis made sure we had everything and was very friendly and welcoming would Defintely visit again

Always came into this restaurant for food and it’s amazing love every bite, made an Uber eat order, food was cold, solid and burnt, the delivery drivers was response to this was ‘pick it up next time’ extremely unprofessional and all I received was £3.29...

Came in at 12, just the three of us, Amy greeted us with immaculate customer service despite being on her own on shop floor, food was timely and tasted great Very happy, Thank you Amy :)

I visited the restaurant recently and was impressed with the food and service I received off Caitlin. Food was really quick and she came over to check if all our food was okay. Only thing I would suggest for improvements is to remove the ordering...

My husband & I & our daughter & granddaughter visited Pizza Hut this evening, We told the waiter & waitress we would be using a Meerkat card. We ordered 2 large sharing pizzas : we have done this many times over the last 3 years...

Walked in family of 5 was greeted by staff member asked for a table. Was told three times before being shown our table that we had to order on the app and pay on the app due to covid! Whilst trying to navigate the app...

Booked a table an hour before. Wasn’t told they had issues with shortage of main food items such as Pan pizza bases. Seated and told to order online. Literally. No niceties. Use the QR code and order. Not told of food items ‘sold out’ by...

Called to book a table, told fully booked but did have tables for walk ins. Travelled to restaurant and were surprised to see it was almost empty. After standing at reception desk for about 10 minutes obviously wearing our invisibility shields (no staff even made...

Recently visited with my family for a birthday. So where do I start? The full interrogation upon entering the restaurant, name, phone number proof of ID. Then you get shown your table. We were offered salad, two tiny bowls of lettuce and tomato between 4...

We arrived and we were treated like idiots. Rude staff. Not much help and felt like they didn't want us there. So we up and left before we even tasted the pizza.

Hidden away behind the now closed down Cineworld in Llandudno Junction is our great local Pizza Hut. The hardworking staff are still there working away providing great food at fair prices, but they need your support. Please use it or we might lose it, which...

On holiday near llandudno. We found pizza hut with sat navs. Car park is good flat and reasonably size. We went in approx 1.00pm it was fairly busy. The manager showed us to a table. I found him really friendly and pleasant. We went for...

Arrived at approximately 1600 hours on the 4th of January 2020, After waiting patiently for 10 minutes to be seated after the staff wondering around more interested having a chat with their fellow co workers. When seated we were placed in a very uncomfortable area where it was hard to get in and out, we also were bashed by people walking past and a child running about the place. Food was ok. Just after we finished our mains, the same child that was running about the place was vomiting all over the floor (Probably from running around so much and the mother and the staff not saying anything). I had to alert a member of the staff about the child vomiting, as the mother didn’t bat an eyelid. No thanks or apology to us or the other diners that where eating whilst this happened! I think I would of been vomiting myself if I saw that whilst eating!. Apart from that the staff where nice, the manager on duty was rude and looked like she’d rather be at home. (I agree with her as I’d hate to work in place like that). Will not be returning.

Pre cinema lunchtime buffet with friends and kids. It wasn't very busy, so easily seated, friendly and helpful service. Piping hot food. Freshly cooked pizzas for the buffet. Salad was the full selection and nice. Can highly recommend. No issues at all. Thanks for a...

I ordered a take out from here Saturday night, it was ready within 15 minutes an it was all lovely fresh and hot, we had the half and half pizza with two sides and an extra side for £1.99 my only let down was they...

As younger customers, we were spoken to with little respect and the service from the staff was quite rude. As we were talking multiple waitresses walked past us staring at us and some of which listened. Me and my friends paid a lot to not...

Visited here on a Tuesday evening with a friend after watching a movie in the cinema. Upon entering we noticed there was quite a large line of people waiting to be seated, this wasn't the biggest problem. However, there were many empty tables so i'm...

We came here for a meal before our film started, our waitress Siwan recommended the sharing offer which was really tasty but when we couldn’t manage the desserts she kindly informed us we could take them with us and even gave us a pot of...

Visited pizza hut last night before our movie. It was a typical visit, served quickly, table was cleaned, staff were friendly. I ordered my usual pizza, Philly Steak Cheese, and unfortunately it was not cooked to my satisfaction. I told the manager, Azz, and whilst...

Excellent pizza. Cheesy chips are lovely best cheese I've ever tasted ! Highly recommend this place. Staff are quick at serving and excellent at what they do. Very friendly place always busy . Food comes out fast . Will visit again. Weldone guys !!!

My partner and I went in for some food and was served by a lovely girl called'Hannah'. The service was excellent from start to finish. She took a genuine interest! We will definitely be going back 😊 x

Went for a lunch time buffet with the kids as a treat. The kids buffet meal deal includes refillable soft drinks, unlimited trips to the salad bar and pizza/pasta buffet and the ice cream station for just under £10 per child. The pizza was replaced...

Called here for pizza before a cinema night, ordered just two pizzas on arrival, eventually got them over 50 minutes later! Receipt proves this. We could see them sitting ready on the service hatch ready to go for at least 10 minutes! The salad bar was depleted and messy (it was only 7:35pm Wednesday evening). Toilets were awful,dirty and unhygienic. The staff seemed to have lost heart & were slow to say the least. Think the top bosses need to look at this branch & go undercover to see for themselves. A couple behind us moaned that they'd waited half an hour. (Far less time than we had) they got a free desert to take out and an apology. We got nothing except a miserable meal & a takeout box as we had no time to eat both our pizzas by the time they arrived. Sorry but we won't be back unless something changes soon.

Disappointed with our visit today, greeted by a miserable waitress, then had to wait a while to actually have service by another miserable waitress, wasn't enoug pizza out on the buffet and what was out looked like it just had left overs thrown on.

The staff here are good they are good and the food is good they offer all u can eat pizza and it is a good family place

Love this Pizza Hut! We've never had a bad meal, everything always piping hot and tasting fresh. Staff always smiling regardless of how busy they are. They are always ready to help and do the most they can to make your experience more enjoyable.

Awful experience! Wouldn't recommend it. In fact, would talk people out of visiting! Staff: MISERABLE. Service: SLOW AND APPALLING.

Took my daughter here as she chose it for a treat. On arrival the girl that approached us (I say approached as she certainly wasn’t welcoming) showed us to a table not a single smile when speaking to us not even a smirk. I asked for coffee my daughter and partner chose soft drinks. I asked the waitress whilst she was walking away could I have sweeteners for my coffee? Without even turning around she said ‘no don’t do them’!

The manager of this restaurant requires retraining or sacking, her customer service skills do not exist and she should definitely think of a job that is not customer facing.

Ordered a family meal for six, food was ok but nothing special and at £54 for a takeaway I feel extremely short changed. Think the guys taking the orders should be wearing masks to be honest!!!

Came here for a takeaway for myself and my daughter after a busy day working , orders 2 pizzas on arrival was told would take 10-15 mins , that was fine , sat down and waited , other people were coming in who had orders online and they were told 10-15 mins , after 25 mins I asked how long it would be for my order I was told another 10-15 mins ... staff weren’t apologetic gave no reason atall eventually after 40 mins I got our pizzas which were soggy in the middle hardly any chicken on them totally disappointing, won’t be returning and staff need to learn not to give people false hopes when there food will be ready!

After going on line to order and pre pay we gave them an hour to make our order. I arrived on time to be told that my order would be with me shortly. After a 15 minute wait I asked why the order made an hour earlier was still not ready, to be informed that the order had been made before I arrived and was sat on the side.

Booked a table here bank holiday Monday and we had a fantastic pizza. It was cooked to perfection. The kids pizza went down a treat too! they had the unlimited ice cream factory with plenty of choices of sweets to mix in.

Service was spot on, food was ok and arrived reasonably quickly but, for me at least, it was very expensive for what is effectively takeaway food. Had it been half the price I'd certainly consider a repeat visit but I'm sure there are enough places nearby where you could get a much better meal for the same price so I won't be rushing back.

Amazing staff, food is really nice and well priced, Always clean, toilets are clean, only waiting 5 mins before my food came, defiantly going to be returning for my birthday in a few weeks !!!!

Me and my family came in and ordered pizza the atmosphere was amazing very nice we sat down menu has got a wide range of food for reasonable prices so we order pizza and were very satisfied the service was quick and staff were very nice. Dessert was great the pizzas have lots of different ingredients and they have great deals the pizza we didn't eat they packed and we took home

When my husband and I go to Pizza Hut we share a larger pizza so we’re not overdoing it. The pizzas are a very generous size and unless you have a big appetite you’re unlikely to have room for any sides.

The fresh pizzas were bit slow in coming out at one point which created a bit of a queue but pizzas were hot, tasty and plenty of variety. Reasonably priced. Ideal for the kids as they get to pick their own and have a bit of everything and they get to eat at their pace and then go back for more after doing some colouring etc. Not somewhere we come often even though local but enjoyed our visit.

Really enjoyed our visit here. There was a 5 min delay in being seated. Tables were free but I think that staff hadn't yet arrived. When they did they were friendly and smiley. Salad bar was great. The bowls are smaller than I recall. But it's unlimited refill so that's fine. Hawaiian pizza with olives was v tasty. Wifey enjoyed the ham & mushroom flat bread. Lovely evening.

My husband & I arrived at 1.30pm it was quiet & we were immediately shown to a table. Ffion was a lovely pleasent girl very attentive. We decided on the Buffet & was very surprised by the amount & variety of pizza's salad & pasta. On our 2nd trip up to the buffet bar a young lady approached asking if there was any type of pizza I'd like to see on the buffet, it was a very nice touch. We will definitely return on our next visit to the area.

The staff were great in catering for us and accommodating for such a large party. They were very friendly and attentive and did well in putting up with us!

Had "veggie feast" vegan pizza, lovely staff, nice surroundings. This is an easy access building, I had no difficulties.

Very busy. Be sure to book. Went before going to cinema. Service quite slow, not enough staff. Food very tasty though.

As more senior people Pizza Hut would not have been our first choice of somewhere to eat. We were given a dining card for Christmas last year and on holiday here. We were met by a very nice young man who took our order and served us when it was ready. With a starter each a pizza between us and a desert between us 2 drinks each and as much salad as you wanted. Everything arrived piping hot was delicious and promptly. The young man took a photo of us to show we had spent our gift. The place was as clean as a pin from front of house to toilets. We would like to thank Ryan A for his kindness and service. He is a credit to the company they are lucky to have him as staff. Well done Ryan

Excellent staff who were very attentive and couldn’t do enough. Great tasty food and good salad bar. Order came quickly

Excellent food, very good staff, friendly and helpful. Sophie was very attentive, and looked after us really well, a charming young lady. We will return next time we are in the area.

I have a dairy allergy, so going for a pizza with family is always difficult. Not anymore!!! Went to Pizza Hut with family for lunch. They have a lunchtime offer, but this excludes pizzas made with vegan cheese, which is understandable. I didn't mind, because I got to have a whole pizza to myself. I chose the American thin base with ham, pepperoni, mushroom and vegan cheese, family had the all you can eat buffet, which is £7.50 each. It was all gorgeous, though I couldn't eat all mine, so they boxed it up so I could have it later. Also you can get unlimited refills. A bit pricey for a whole pizza, but don't mind to much as now I know, if I want to treat myself to pizza, I know where to come. Highly recommend. Staff are friendly and really helpful, especially if you have an allergy, they also do gluten free bases.

Pizza hut is always one of my favourite places to eat and this branch was lovely. Server ensured we were comfortable with where we sat being disabled, gave us time to study the menu and made us feel welcome. He even checked with his manager on ingredients for us because of a food allergy. The food was delicious, arrived promptly. My only concern was the salad bar as it was so mixed up with food from one section spread into another, although the salad was fresh. A lovely meal, and if ever in the area again I would certainly return

It’s nice when sometimes somewhere totally exceeds your expectations......as did this branch of Pizza Hut!! I have to admit to not being a fan( just not my type of food!) but our grandchildren were “Starvin’ Marvin!” Following a visit to Cineworld for Mama Mia!! The restaurant was very busy but the staff were excellent on every level making a real effort to seat us and keep the place spic and span!! Well done under challenging circumstances..... kids enjoyed their food too!!

We came on a busy Saturday evening. It took us at least ten minutes before someone came over to see if we had booked a table ( which we hadn’t) so then we had to wait another 15 minutes to be seated which we said was fine. But then once seated it took about ten minutes before our order was taken and we was told that the only fizzy drinks available was tango as they had ran out of all Pepsi. They had also ran out of cheese bites and stuffed crust pizza so was quite disappointed with that. The salad bar was awful. All the food was mixed together when it was supposed to be in separate compartments. There was hardly any food left and they had ran out of the sauces. It tasted awful too. Then the food took ages to come! Probably waiting about 30-40 minutes when we was told it would only be 20. Turns out the food wasn’t even worth the wait. Pizza wasn’t very big and not as I remembered from when I last came a while back. We was going to order desert but because of the wait we ended up going elsewhere. The only good thing was the 20% student discount. Wouldn’t return.

It was awful the food was cold soggy and tasteless ,the salad bar was empty and warm bowls.the starters wer very bad.if I would of gone to the toilet before my meal I would never of eaten here ..terrible mess smelly and dirty.the restaurant floor and was dirty with food all kinder the tables

Disgusting experience from the moment we stepped through the door. 'Greeted ' by rude staff who seem to be inconvenienced by showing us to an extremely tiny table , too small for 4 to eat from. When we eventually ordered we were told many choices were out of stock but we could help ourselves to watery fizzy drinks that were also mostly out of stock and thank god the salad is free as it's not worth filling up a warm bowl. Pizza was literally dripping with grease. Place was empty yet still long waiting times in between courses and completly forgot one persons order and they had to eat main while we had dessert.

Visited here as we knew pizza hut did gluten free pizzas and all the family enjoy. Service was good and friendly. Waitress really helpful on gluten free advice and took the time to make sure it was correct. Not overly busy which was nice. Salad bar not as stocked as others, but not a problem.

Visited with both my daughters, loads waiting in the door to get it however loads of empty tables and we waited 10 minutes for nothing. Eventually got to our table. The food was ok ish had better in other pizza huts and better service, my daughters order was wrong and it then took 25 minuets for the correct order to drive but by then it was time to leave as we were about to go see s film in the cinema. It was a meal deal including ice cream however we were told it was out of order but still paid full price.

Went here whilst on holiday yesterday, friendly staff, especially helpful when it came to checking some information regarding allergies as staff knew the answers to my questions. Only negative for me was that the salad bar could have been better as it was not amazingly clean and the vegetables were not as fresh as they could have been but good visit.

We went here on a Saturday evening around 19:00 hrs after trying to get food in Conwy and being unsuccessful in the 3 places we tried.

Called to book because we assumed it would get busy on a Saturday night but told we could not book. When we arrived we were asked if we had booked! Guy at the front of the restaurant sorting the queues was clueless and people were pushing in. The salad bar was half empty and we asked twice if it was going to be replenished; nothing. Service was appalling. Restaurant was filthy. Staff looked unhappy and were scruffy! An absolute shocker and if Pizza Hut is like this in other places then I expect to see them go into administration!