Pizza Hut in Eastbourne

We stopped here last night for abite to eat as came down for the air show first impression was good hadn’t booked taken to a table straight away by anice young lady told us it’s card payment only which isn’t a problem took are order and drinks pizza was nice hot and tasty when we came it restaurant was busy with mixed parties of teenagers which they was well behaved the we went for a meal deal pizza two sides and dessert she left the dessert menu for later we finished are pizza sat there for about 10 mins at this point the restaurant had emptied at no point did any one come over first to take away plates or clean the table or more importantly ask if we wished for dessert they just kept cleaning over tables staff looked over at us but more than once in the end I called one over and asked for the bill she asked if ever thing was ok and I said no as no one had taken are dessert order I paid the bill and we left I will be speaking to head office on Monday ref to my customer experience on Friday night this was a shame as it started off so well and nice I just write my review as it was on the day when I visited 16/8/24 630pm/7pm

Turned away because we wanted to pay cash money is money surely disappointed to see children disappointed went to mcdonalds who do take cash

Had the buffet which was fine. Not been to a pizza hut for years, much like Dominos and Papa John it's more bread dough than true pizza dough. But it was tasty and easy and I think good value. They loose a point for asking for a tip... I ordered on my phone using the QR code and collected my own food from the buffet .. not sure what service they think I'm tipping for.

I visit Pizza Hut every week with an autistic young adult, she absolutely loves this place. Hannah is the most wonderful staff member who always remembers what the young adult has answered really goes out her way for us. The food is always great and the services is brilliant.

We arrived early having booked previously online. They were happy to accommodate us though as there were plenty of available tables. The waitress we started with seemed very attentive, polite and eager to help. We gave her our order written on a piece of paper. She read it back to us and we corrected her mistakes in reading it. We said please come back and check with us anything that you are unsure about. We were a party of 6 so it wasn't completely straightforward. She never came back to us with any issues. When she brought out our food she trod on my foot. She apoligised profusely and I assured her it wasn't an issue. We all had food except for one person who the kitchen staff apparently forgot about even though her food was part of a meal deal. She got her food a out 20 minutes later than everyone else. Then when the meal was brought out the waitress stood on my foot again. She apoligised again and I said it was ok again. The waitress must have then gone home as no-one else then came to serve us. I was waiting about 45 minutes for my pudding. No one cleared our empty plates the whole time that we were there! When we got the bill a different waitress had realised that I had been waiting an inordinately long time for my food and told us that because of this she had applied a discount to the bill. Which was nice. However as we checked the bill it became clear that our order was wrong and we had been over charged. After talking to us and then her manager twice the waitress came back to us with an acceptable solution to the over charge. We were surprised that the manager, who had been there in the kitchen the whole time that we were there, couldn't be bothered to come out and try to sort the situation out himself and chose instead to leave it to the poor waitress who hadn't had anything to do with us until we had to complian at the length of time that it was taking for my dessert to appear. Inept, lazy and irresponsible staff ruined what would have been a great meal as the food was very good. Won't be returning any time soon!

We came here with the expectation of using meerkat meals discount. We said our intention of using this before we made our order. When we came to pay, we were told they no longer accept meerkat discount and there's nothing they can do about it. The manager actually started to get hostile when I pointed out false advertising and showed it to him on the meerkat app. He didn't care in the slightest.

Took some wheelchair uses complex eating needs . Waitress was exelent in welcome . Needs cares requested to help support providing hot water to be able to mash lunch . This waitress remembered are need from prevous visit excellent service

We came in here just after 6pm and ordered two pizzas straight away. After nearly half an hour we asked the server when our meals were coming. He said they were just coming. We waited another 15 minutes and nothing came. They had clearly not put the order in as the place was three quarters empty. We heard another table asking about their order as well. At this point we said we’d pay for the drinks and go. Bizarrely, they asked us if we’d like to take the pizzas away, despite there still being no sign of it coming. It looked like the team was too young and inexperienced with no one in charge. Such a shame as we usually get great service at PizzaExpresses in London.

We were received by a really lovely polite waiter. We had a voucher and he said this was not a problem and he would add at the end, which he did. There wasn't a sugar free drink on the kids menu so he let me order sparkling water and didn't charge for this. The food came in good time, was hot and delicious. Will definitely be coming here again!

Due to covid you have to order your pizza using the QR code, what a faff & what if you don’t have a smartphone, if my husband hadn’t been with me then I would have left, I feel this is Pizza huts way of employing less staff, the staff have to bring your bowls for salad, drink glass & food over to you so why not come over to take your order. The salad was a disappointment the lettuce was more like cabbage. The pizza was tasty & hot the garlic bread with cheese was a bit tight on the garlic & cheese.

Went for my daughters 9th birthday with five of her friends, myself, my son & my husband. Our waiter was Ali & the service was absolutely exceptional! He was polite & friendly & got down to the childrens level. The food was served quickly and piping hot and was exactly as ordered. Ali also automatically put our food order through to save us the most money (I.e bundled stuff to complete an offer, rather than how we ordered it as individual items) All in all, could not ask for more.

I visited Pizza hut with my partner as she loves Pizza Hut pizza. As I'm not a lover of Pizza i thought i would have the Ribs as advertised on the window outside. when we went in, we asked the waitress what were the options for someone who did not want pizza could i have the Ribs, we were told they don't do ribs anymore but you can have the sides. so we decided to try them. the menu i was given was a poorly copied black and white menu which was hard to read. My partner ordered the pizza she wanted and i went for chips, onion ring and southern fried bites. when it turned up the southern fried bites were like cardboard and when i spoke to the waitress she said they were vegan which was the reason she gave. Very poor reason. we tied to pay with cash and were told they don't take it card only. we will not be going back again.

Visited the Eastbourne branch today for a family buffet lunch. Only to be told that you now have to use an app from the table and they do not take cash... As i only had cash on me i had to let my family down and "treat" them all to a McDonald's instead. Not a happy customer and will not be returning untill you decide to take the queens currency. May i ask everyone else to do the same.

Very good service by friendly staff. Food was nice. We had the salad buffet which was displayed well and cleaned regularly. Excellent choice as well

The staff were very friendly, polite and helpful. The food was delicious and the establishment was also well cleaned. There was a minor delay with one of the side dishes, but this was no issue to myself. Staff activity ensured the salad bar was also topped up and also made sure they could meet requests by all customers with a great attitude.

Dropped into restaurant for a quick lunch. About 10 minutes wait to get seats but staff quickly got us seated. Went for the buffet lunch. Tried to order using on line app but had issue with the app not recognising my email address. Member of staff was very helpful and took our order. Good choice on the buffet and salad was fresh. Staff were very attentive and checked a few times to see if we were ok. Not usually a Pizza Hut user but will go back to this one. Well done

Great staff , lovely food & family friendly atmosphere. We visited with our son at lunchtime as a treat , it was our 1 St visit but wont be our last . The staff were lovely & kind & very efficient. We used the Meerkat offer & was helped to use it with ease . I was determined to not eat the whole pizza but it was so good I demolished it lol as did the rest of the family. The choice of children meals is great as is the choice of 2 different size of children meal . The refill drinks were great And the build your own ice cream sundae was a definite hit . But to be honest its the staff that made it from the Manager to our waitress are all a asset to Pizza hut

Had my sons 10th birthday there today. 10 hungry Herbert's. Though understaffed and up against it the food was excellent and service impeccable. Brilliant all round Sorry for the mess !

PH is definitely losing money with 2 of the young servers on this evening. I fair haired girl and 1 dark haired boy. She stood looking at me at the 'wait to be seated sign' long enough for another server to realise we were in fact waiting for a table, and this server then came to seat us. We didn't order via mobile app. Although the fair girl was looking our way for a couple of minutes whilst we looking her way, once again it was the dark haired server that realised we were waiting to order and she once again came to assist. Our pizzas arrived quite quickly, and we're hot, this is good. The chicken on the pizza was dry and tasteless. And if it didn't have bbq sauce on it, it would have been tasteless. The salads were lacklustre. A couple of times I looked up and the fair girl was staring into space twiddling her necklace. The dark haired boy was walking around aimlessly. I think the dark haired girl was actually running the whole show.

popped in with friend we ordered like 45 pounds of food at table got a call from other friend told them we were in here they laughed said you will get the worst pizza ever I thought no it be ok and yes the food was very poor like a child had put it together manger was in dirty plain clothing other staff smelt of cigarette smoke ,, never again ,

We went there for a pizza.. the staff were miserable. We were told that we had to order on line. I sad we don’t do on line. They took our order. Not many people in side. Gone down hill .

Rushed. Such a shame as it used to be more relaxed there. Now it’s quick in and get people out. I guess some people like really fast food, but I’d hoped to be there longer than 40 minutes! Will not revisit.

One of our great passions in life is Garlic Bread with Cheese, and have often made a visit to the Lottbridge Drove branch as, up until now, the Manager and staff have been very welcoming and friendly...especially the manager who has now it appears, moved...

Just when we had been let down by another place locally, you came up trumps….very hot, really quick, and tasted fantastic, plus a no quibble upgrade when you did not have the right size. A family lifesaver! Could not recommend enough.

Superb service from Gerald the msnger had a small issue and he dealt with it very professionally thank you killian and Sam

We went here today and no where on line does it state cashless!! it isn't till you get to the restaurant that they tell you this and that you have to order via the website and payonline!!!! Apart from that everything else was spot on...

First arrived, 3 waiters and one of them was a supervisor, ignored us, no acknowledgement (hardly busy either - 7 tables Occupied if that). The lady who we thought was probably the supervisor (long dark hair, looked miserable, and was wearing checkered shirt), Spoke to...

What a waste of time have to order on app and app is so slow and crashes all the time. If i was you i wouldn't bother going. We sat down at 4 and it was over an half an hour to get starters. No...

Staff talking loud amongst themselves, disinterested in customers. Due to Covid... No help yourself salad nor unlimited drinks, although same prices! We walked out.

We ordered two pizzas as it was a buy one get one free deal. My youngest opened the box of the thin crust and as she picked up a piece, the grease dripped off and she said could not eat it. The corrugated piece of...

What a rip off charged £18 for a takeaway large simple cheese and tomatoe pizza. They charge the same price as if you were going to eat inn, complete rip off avoid ,

Really friendly staff, lovely pizza, nice fresh salad, ice cream topped up as soon as it ran out. Lovely afternoon and good value . Thank you Pizza Hut

Popped in as a table of 6 without a booking was seated straight away, ordered off the offers page. Starter main refill drink and salad was £16 ish per person. Met the normal expectations of a pizza hut plus salad bar was nicely restocked unlike...

Expensive for portion size with minimal toppings and poor quality pizza. Place was untidy. Waiting staff sub-standard as not really attentive. Shame as previous visits have been better.

Even though the heating was not working when we went it was not that cold as they tried to put others heating in and as always we enjoy our meals and drinks and the service was brilliant and friendly and we will keep going back...

This is my first time at Pizza hut here and we have ordered the cheesy bites half and half pepperoni and meat feast. There was not a lot of flavor in it. It was just lacking in taste and there weren't a lot of toppings....

Watery mac and cheese they replaced and it was bland no flavour. Would avoid much as you can. Manage was an angel tho

I visited with our 7 year old daughter during the holidays and she loved it. The lady serving us (Eloise D) was fantastic and even adapted a few slices of pizza for our daughter. The whole staff were warm and friendly and a real joy.

Esta es una de las mejores chozas de pizza que he estado en el aire acondicionado, estaba un poco fría el día que visitamos y los asientos y el piso podrían haber estado limpios, por lo que no es excelente, pero el servicio y la comida eran fabulosos así que lo recomendaría

Sintiéndose hambriento después de ir de compras, Pizza Hut está casi al lado de Tesco.Buena relación calidad-precio para llevar, especialmente un martes, compre una pizza y obtenga una gratis. Comida pre-ordenada, y estaba casi lista cuando llegamos 10 minutos antes. Cocinado bien, muy caliente, y viajó un viaje en automóvil de 10 minutos sin problema. Horario un poco corto. Cerrado a las 9 pm 10 pm viernes y sábado.

La comida era excelente, la ensalada era excelente y las bebidas ilimitadas incluso mejor tuvieron que pedir una caja para llevar algo a casa, ya que era tan grande que valió la pena el dinero y el personal fue excelente y servicial cuando llegamos y nos hicieron sentir como si estuvieran bien. yendo de nuevo pronto

We were greeted promptly and our server was very attentive, my wife and I shared a large pizza and probably one of the best I've ever had. Will be visiting again.

Came here for a family birthday. Whilst the family were enjoying the cookie dough deserts I chose an American coffee.

I stopped here today for lunch 9/3/19 was taken to a table very quickly was served by Ryan I felt the service wasn’t as good on my last visit it took them till I had finished to clear away the starter bowl I ordered the pizza meal deal £14.99 which I asked for the ribs if I payed 2.00 to be then told it wasn’t in the deal it was for a rack of ribs to replace the pizza when I was there was a child that was sick on the floor down a customers coat the female that was with the child didn’t tell the customer it had happened just felt this visit was let down love mr cheeky in Kent

Restaurante de buen tamaño Pizza Hut en una buena ubicación. Aparcamiento exterior gratuito, aunque en un aparcamiento muy concurrido. El horario de apertura continúa llegando más tarde y más tarde, y en nuestra última visita llegamos después de que se suponía que debían estar abiertos, pero el personal ni siquiera había llegado a este punto y el frente de la casa nos acomodó sin el uniforme puesto que ni siquiera había tenido tiempo. cambiar.

The staff were very friendly and offered great deals. We were going to buy certain items but were told about a deal where we could get more for the same price. Very friendly and helpful. Quick service.

Veggie pizza's really nice. As much salad as you can eat. Children free to be children in a restaurant. Relaxed, and kids can go up and get their own drinks, salad etc.

Fue un día mojado y miserable afuera, pero nos divertimos mucho. Nos saludó un miembro del personal feliz y nos llevó a nuestra mesa. A los niños pequeños se les da una página para colorear y crayones.

Me detuve aquí para almorzar. Una agradable joven que estaba ocupada me llevó a la mesa. Cuando entré, un chico muy amable le habló de la última visita que tuve aquí, lo cual no fue bueno esta vez. No me puedo quejar del establecimiento, las chicas y los chicos estaban encima todo el tiempo, no era ningún problema, así que para el chico que me cuidó muy bien, gracias, las costillas de barbacoa, donde fue fantástico, junto con el servicio, gracias, amor mr. en Kent 100/100

Vine aquí con mis amigos porque amamos Pizza Hut. Venimos aquí a menudo y nos encanta lo amable que es todo el personal. Siempre salimos de aquí sintiéndonos felices y llenos. La pizza estaba deliciosa y nuestro pudín. La barra de ensaladas estaba bien equipada.

My friends and I go here a lot and we love it. The food is great and the staff are amazing. They remember us from last time and always ask us how we are. The new addition of the epic pizzas are incredible and I just can't get enough of them. We had the Epic meat feast. I would recommend you try an epic pizza, it's £2 extra but if you pay using the QKR app it takes off the extra £2. I live using the QKR app to pay for my meal, it's quick and it makes it easier to split the bill. I also love using the pizza hut loyalty app which gives you points everytime you spend over £10 at the restaurant.

Either she works for them or she only lives on Pizzas! Thought I would try it again, portions seem to be getting smaller and prices going up. Not good value.

Family of 4 (Birthday meal for 6yr old)

I went here with my friends so we could try the meatysaurus pizza and it was amazing. The pizza was so delicious. The staff as always were lovely and even heloed us work out the pizza hut rewards app and the QKR app which meant we could get a point for our meal and also pay for our meal on our phones and split the bill on the app as well. I would recommend everyone go here. Get the pizza hut rewards app it is well worth it and the QKR was so handy and helpful which meant we could pay quickly and easily.

My partner and children love pizza hut! We visited this time 2 adults and 1 child. We enjoyed our food and service was very good (friendly and quick) but it's very expensive! For the amount we paid I would rather a more varied restaurant. Don't get me wrong I am far from snobby and if getting pizza I would choose pizza hut but I think it's way too over priced x overall we enjoyed our meal but wouldn't choose to return anytime soon.

This wonderful pizza place was at the top of the charts -it turned out to be very environmentally friendly. There were even paper straws, which my son was very impressed with.

The kids love pizza hut, me not so keen. The staff were good but I am always disappointed at the ever reducing menu. I know it's a pizza place and that is cool with the kids but I would prefer other options. It used to be a good menu but it's barely a menu at all anymore.

I came here with my friends because we hadn't been here for a while and we missed going. We missed the friendly staff and the food. It was lovely the food was amazing especially the new cheesy bite bites and the chocolate kit kat bites. As always would recommend this restaurant and I can't wait to come back.

Queued for 20+ mins. Noticed lots of uncleared tables. Staff did not seem able to cope with volume of customers. Asked for table for three but given table for two and an extra chair. We are not a small bunch. Ended up feeling very crowded. Waited for service but didn't come even to take drink order. Ended up leaving as nobody came back to take our order. Not sure if this was lack of staff or lack of experienced management. :-( would not recommend going here to others

This was actually my first time at a pizza hut and to be honest my expectations were not that high. However on arrival we were seated very quickly, drinks order taken and given a few minutes to choose our food. The food itself was actually really nice and was served very quick despite the restaurant being busy. The ribs I had were very juicy and fell straight from the bone along with the fries and onion rings it was a very delicious meal. The restaurant itself is tidy and staff very polite and attentive. I can definitely see myself coming back

Went for the pizza hut buffet lunch with a friend yesterday. £6.99p per person is great value. Choice of several pizzas, pasta, salad cart, and American bread gives you all plenty to choose from. And it certainly fills you up for the day. Considering it was a mid-week lunchtime the restaurant was quite busy to. Well staffed which is always nice to see to.

I visited earlier this week with my nan and grandad. We got there just before the rush hour and was served straight away. Buffet was pleasant and it was a relaxed atmosphere. As it got busier I could see that the poor waitress was struggling to keep up with the high volume of people coming in. It puzzled me as to why there was only one waitress on call. Surely there should be another waitress working to help deal with the busy period. I really did feel sorry for her as she was beginning to really look rushed off her feet. Apart from that the visit was nice.

Me and my partner went for a random lunch here. The staff were good and welcoming. The restaurant was clean and the toilets were clean. The food was ok. It was cold and not much pizza left but I am putting that down to it being only half hour left until the buffet closed. They had ran out of a few of the fizzy drinks but apart from that a pleasant experience. Would definitely come back.

I came here with one of my best friends because we fancied some pizza. The meal deal was still on at that point which was great. We shared a pizza together which we had to take some home. The pizza was delicious and so was the smores cookie dough. The staff were very friendly and very happy to find out if the meal deal was still on and happy to give us boxes for the remainder of our pizza. I would definitely come again and recommend to friends and family

Went in on a Friday around 3.30pm for a pizza as I fancied one.

Had an amazing dinner at Pizza Hut, food was amazing, service was brilliant and it was amazing all in general. Bruce was our waiter and he was nice and he was quick too, thankyou for an amazing meal

I came here because I received an email to say Pizza Hut were doing their 2 for £20 and then i also saw that they were doing a S'mores cookie dough now. As well as this our third friend was on holiday so that made it easier too. We shared a pizza which was great although i was a little stuffed so i had to take two slices home but my server at Pizza Hut was lovely and gave me a box for my pizza. Our server was lovely and attentive the whole way through our meal and even laughed at one of my jokes which was terrible. I also had the S'mores cookie dough for pudding and it was incredible it was so good i forgot all about the raspberry and white chocolate cookie dough that i love and i now have a new favourite. As always i will be recommending Pizza Hut to friends, family and even colleagues.

This was a crafty early evening dinner while the grandparents looked after the children. We were visiting the shopping centre at Lottiridge Drive so decided to give this place a whirl. What a lovely evening it was. The staff were very helpful and knowledgable about the choices, the pizza was exactly as required the ambience was good, the salad bar was well stocked and fresh and the waiting time was just right. I will definately visit her again. The only small negative I have is tat due to the customers helping themselves to the food at the salad bar a few things had been dropped on the floor making the floor a bit slippery around there only. It might be useful if someone could sweep on mop here often, because food will get spilt and where as that can't be stopped the floor being swept would make less of a hazard.

Went here today with my partner and 2 kids we was greeted by Olivia g who seated us straight away she was very polite and friendly Olivia took our drinks order and was back shortly after for our food order she didn't mind at all that the kids made a mess food arrived quite fast and was delicious only down side was the pizza was a tad expensive for the amount of topping you get on it

Muy bueno para familias, parejas, etc. y sí, volvería muchas plazas de aparcamiento y el personal es muy servicial y muy eficiente

Llegamos después de las 2 pm - buffet cierra a las 3:00 pm. Accesible para usuarios de sillas de ruedas, incluyendo un baño accesible: El piso estaba mojado, pero el personal nos registramos de inmediato.

It was very pleasant place to eat and I don't like pizza, fresh faces smiling workers very helpful and supportive. Enjoyed every second there. Perfect highlight to my holiday

I came here with my friend after work, she needed cheering up. we both felt a little run down and ill. We were sat on a nice table for two and then chose our food. We had a sharing pizza, half Hawaiian and half bbq Americano both on a bbq base. We couldn't finish all the pizza as we normally share one between 3 of us so we asked if we could each have a to go box. Our server was lovely and gave us our to go boxes. Unfortunately we had quite a long wait until our puddings and I couldn't have my raspberry and white chocolate cookie dough which I had been having withdrawals from. When the puddings did arrive I was given the wrong one however, once I told the server they got me the right one a few minutes later and therefore I cannot fault them on that. All the servers were lovely. I gave them my cookie dough voucher which they happily took off the bill. The salad was lovely as well. Unfortunately it was busy when we got there so delays are just a given as they do get very busy in the kitchen and the servers really do work very hard. The delays didn't really both my friend and myself as it gave us more time to talk anyway. Therefore I will still always recommend Pizza Hut. They are a family friendly restaurant with great food and great servers.

We ditched Prezzo in town due to really bad service and decided to try Pizza hut again. Glad we did, great food and service.

We came here for the lunch buffet​ and was surprised on the amount of pizza on offer a nice selection to choose from. The manager who served us was very polite and extremely helpful. Our table was wobbly however he let us move. Very impressed.

We went here as a pre birthday dinner as my friend is away on my actually birthday. I'd been wanting to go here since I left the last time. The White chocolate and raspberry cookie dough has been taunting for months so I knew it was time to go back. The three of us shared a sharing half and half pizza, half triple pepperoni and half bbq Americano on a bbq base which was delicious. The salad was well stocked and wasn't missing anything either. All the plates, bowls and cutlery we used were all clean. The staff were very friendly and kind while taking our orders and waiting for us to finish our food. I always recommend going here for a meal and I will continue to do so. It was too busy either which was nice especially on a Friday night.

Went there for my sons birthday (his choice) place was cold and the young staff didn't seem very interested - Pizzas were dry and didn't have much topping - so for £100 it was not a good experience - will not be returning

Turned up bank holiday Monday to find no weekday buffet. It's a weekday.Ordered pizza: that's gone dramatically up in price!Ordered coffee: might actually be the worst I've ever had.Service good and attentive though.

Friendly and helpful staff, nice food, clean environment, quick service, reasonably cheap, can't ask for more, thanks.

Went here on Wednesday 15/03/17 for a buffet lunch. 3 of us went. Plenty of different pizzas to choice from, and the buffet salad cart was very good with lots of choice and all very tasty and fresh. Will go back again during Spring, very good value to would definitely recommend.

We visited on Thursday evening and was very pleased with the food and the service. Staff very pleasant and friendly. Would definitely recommend. Thanku

A group of 8 of us arrived for a birthday meal the restaurant was half empty some larger tables had been reserved, we were told we couldn't all be seated together which we agreed was fine but then we were told that we couldn't sit on the separate tables in case people arrived in groups of two and they needed to use those tables. We just walked out. No customer service. Absolutely appalling. Asked to speak to the manager only to be told I am the manager. Threw away over £100 of custom. Went somewhere else instead.

What a disappointment. Half term Friday evening so we thought a nice treat meal was in order. We were showed a table quickly but then everything else was sub standard.No one came to take our order. The original girl who greeted us was cleaning tables yet we and others were left waiting. In the end I had to find someone to take our order.No apologies and were then informed they had no fries, no pan base children's pizza....Oh the ice cream machine is not working (one of my daughter's prime reasons for wanting to come).Salad bar was a disgrace. Half empty, no mayo, half the bowls empty, no pepper, no bread sticks, lack of sauces...Dirty serving bowls.Mains arrived ok. No check in to see if it was ok. At this point I wanted another drink. Again, I had to leave my table and ask someone. They acknowledged but the drink never arrived so we had to ask again.Didn't bother with deserts as too cross and the awful experience and disinterested staff.Wasn't told about the online survey (I wonder why?!) but I completed it to complain directly to them. Absolutely awful and won't be returning anytime soon

The food is usually good but I found this time my pizza was actually too greasy to eat without dabbing it with tissue! But then we bought a sharing platter so it worked out only about £15 each for drinks, salad bar, A pizza, chicken bites, cheesy garlic bread and ice cream factory!

When we arrived it was a Saturday and gone 6 so we expected it to be busy before we even entered. There were lots of kid but they were really well behaved and it was nice to see so many families enjoying themselves. We were seated straight away and our waitress was so friendly and was happy to wait while we discussed what we wanted, She was very patient with us. We had a half and half pizza to share which was incredibly good. The salad bar was great, they restocked the bits of salad that were running low almost immediately which we were really impressed with. For dessert I had a White chocolate and raspberry cookie dough which was so delicious. The whole visit was lovely ad enjoyed ourselves thoroughly. There was no rush to leave and we had a nice relaxing meal there. Would definitely go here again.

The food was average, the service was near enough awful and overall it was a pretty average time. The tables are clean though. However, it is good value for money.

Dirty Tables, very slow service and possibly the worst pizza I've ever had. Pizza isn't complicated - how do they make it so wrong, weird chewy dough, plastic "cheese" and why so greasy. I've had pizza before, grease isn't normally one of the main ingredients. yuck Its not even cheap - in eastbourne you can do so much better and spend less cash doing it.

On arrival we were seated straight away which was good.Having viewed the menu it was evident that there isn't much of a varied choice of pizza's. There were about 6 options for Pizza's on the menu, you can make your own but it works out to be more expensive.The salad bar was good, if you're smart enough you can even get some bits from there to use as toppings on your pizza.Drinks were self service unlimited refills, if you can manage to drink 3 or 4 glasses you will get your moneys worth. I can't complain though as they have a good selection of drinks and flavours available.The Pizza was nice, well cooked and brought out in good time. Good service as we were asked if we wanted any dips and if the food was nice.All in all a nice meal, although for the price for what you get and the limited choice on the menu, I can only rate this restaurant as average, although I would be likely to attend again in the future.

Had a lovely lunch buffet with 5 adults and 2 children. Pizzas were fresh and good standard and the salad bar was well stocked. It was a busy lunchtime in the school holidays and I felt the restaurant staff should be keeping an eye on the floor and tables to make sure they were clean. Otherwise an enjoyable lunch.

This was our first visit to this restaurant and we were welcomed in and seated straight away. There was a good choice of pizzas on the menu. They had a salad bar which one bowl was included in the price when you ordered a pizza the soft drinks were bottomless once you bought the first one. The staff were great, friendly, attentive, helpful and made us feel comfortable. The pizzas were hot, tasty and well presented. The restaurant was roomy and well lit. We will be returning next time we are passing.

We came for a family meal with children. It was ok but I'd only return with the kids. It's not a great place for couples. Food is designed around children and I think we can get better food for the price elsewhere. Staff were friendly. It was clean. Just not for us, however the kids loved it.

Called in on the off chance they would have space, staff very polite but manger grumpy. Was going to go to salad bar, but when we watched kids try the food and then spit it back, we didn't bother. Toilets stunk of urine. Over all food was good but doubt we would come again

Visited here on a weekday night in fact the restaurant was very empty so not a bad thing as our food arrived quickly and hot. Staff were friendly and polite. Can't comment if things get busy how staff would cope but having eaten at equally less than busy huts this one did well on this occasion

If you want a patronising manager, rude waiting staff and warm beer in warm glasses then come here. Our starter came out with one finger wipe for four people. I called the manager over and was told it was because he hires staff that are 16 years old and what did he want me to do about it! The Starter was mediocre the ribs were cold with a hot BBQ sauce poured on them to warm them up. The pizza was just about luke warm. I tried to complain but was shouted down by the waitress, I tried to summon the manager about my complaints but he disappeared into the kitchen while the waitress berated me. In all not a "restaurant" I will visit again

Had the buffet with the wife an daughter. The types of pizza available were poor ( no meat feast!) and were not cooked quick enough. As soon as the pizza's were put in the buffet area a rush of people cleared them in Seconds. This resulted in people waiting by the buffet for the pizzas to come out. Could not fault the staff very friendly and some good banter. When we got the bill my daughter who is 13 is classed as an adult! It was explained that children over 11 are classed as adults in all Pizza Hut restaurants!!!!!

It was our first visit in Pizza Hut. We were very disappointed with the collection of pizza. There was only a few pizza, some of them were very dry, it was cold and very hard to eat.One of the waiters with beard was rude,as we asked him that pizza was cold. He even didn't wanted to bother to listen us and said " it will be top up soon" But we were there over an hours and never happened??Staffs were busy with chatting each other's rather than serving or looking after customers. One of the lady chef was also came to the front and having busy time with chatting with others!!!They even didn't want to bother warm those pizza again!!! Never again, worst buffet service ever we had. My wife had bad stomach after this meal.We don't know when this food actually was made. We paid over £20 including drinks, just wasted this money.

By far, the worst dining experience I have ever had the misfortune of participating in. Picture this: a soulless, hollow building with thumping dance music and the atmosphere of a car showroom. The floors were filthy with chunks of food and sticky residue all over and the seats matched. We had to change our table due to there being chunks of lettuce and a piece of mystery meat on one of the booth sections. None of the tables had been cleaned and were full of sticky marks from drinks and even more chunks of food. The exceptionally blunt cutlery was also filthy with food residue. My experience was unique in the respect that I can honestly say that I have never been out to dine and had to wait to have my drink with my starter before. We had been eating our starters for all of 2 minutes before our greasy mains were brought out. As the drinks took so long to arrive, I decided not to get another and instead took advantage of the water from the dirty dispenser. Never have I eaten in a Pizza Hut before where I could quite literally see bubbles of grease on my Hawaiian pizza. I forced myself to eat one slice and I wish I hadn't bothered, for it left me with heartburn. We didn't stay for dessert. All in all, an atrocious experience and extremely disappointing as we are not Eastbourne locals. Rest assured, this particular Pizza Hut will never get my business ever again - especially considering that this shambolic experience cost us over £70!

I came here to day as I was in the area for lunch first impression the place was very clean and tidy there was a lot of kids in there the music I did think was a bit loud for my taste I had the lighter pizza with a spring water very nice lots of taste was looked after by Oliviag the only thing I would say and this is why I didn't put 5stars she had tattoos on her arms on show to me didn't like it thought most places make the staff cover them up if they are on show she was very polite and very helpful it just was the tattoos that put me off there was other staff with tattoos on show as well it wasn't just my waitress sorry guys I just write a review on how I find the service and the staff at the time I come in love mr cheeky in Kent

Called for a Friday buffet lunch - restaurant pretty quiet. Shown to table and told no pasta on the buffet - it hadn't been delivered that morning (there's a Tesco not a hundred metres away - it sells bucket loads and cooks in minutes). Tried to get up to go to salad but our feet were firmly stuck to the floor! Once released we followed the equally sticky path the the salad bar where we found sliced lettuce with the tell tale brown edged signs that it had been laying around for too long and no cucumber-a basic ingredient of salad surely. (Again, I'm sure a trip to Tesco would have solved the issue.) We decided to have a pudding and after a 20 minute wait we received a melted cookie in a dish with a scoop of ice cream on top (maybe they'd had to go to Tesco to get the cookie!). By the time we left it was raining so luckily, we were able to wash the soles of our shoes in puddles rather than transfer the sticky substance from the restaurant floor onto the car carpets. I doubt we'll be back.

Yes it can be busy and the staff are working hard but the food has always been good and they try really hard to please youThere are many children especially at weekend but that's to be expected