Pizza Hut in Liverpool

Food was good, staff friendly, bit the cheapest place to eat but was tasty 😋

The tables are a bit dated the place could do with a makeover just a little spent on it Would go a long way .but did have a great pizza and dessert 🍨

4th or 5th time I've been here for the lunchtime buffet, usually very satisfied however disappointing on this occasion. Service was good and staff were friendly, however the pizza buffet was not good. Only two pizzas out for the first 20 minutes. They put more out but all thick deep pan rather than thin & crispy. Whoever chose the section needs to mix it up, more variety definitely needed.

Over priced. Not value for money. We dropped into this place more out of necessity, but with so much better competition around with Pizza places, I'm happy to source elsewhere. Good food though, lovely staff. Food not value for the price or quantity stated.

We enjoyed eating the buffet as we could have a bit of each flavour. I wish the sauces on the salad bar were labelled to make it easier to choose. We had a great meal. We love Pizzahut but don't go often as its very very expensive 🍕

So where do I begin, When we came in we were waiting 5 minutes before being seen to, baring in mind no one was in the restaurant. We was told to order online which is perfectly fine, however the false advertisement on the leaflet saying it 2 for Tuesday. We tried ordering it and the Women said “no, we don’t do it no more”. Inside the Pizza Hut it was really run down and out dated. The food was really small. All round wasn’t pleased.

Bad bad bad customer service. Rude staff to people of colour. I regret visit that branch. If you are black please be careful when visiting that restaurant

I'll get straight to the point. This place is filthy and very expensive. The seats are so sticky, we had to sit on our menus. Tables are also sticky. Food and service is average.

The good - Food came out quickly, kids enjoyed it. Children's meals were quite good value for money. Staff were friendly. The bad - hot honey chicken bites were tasteless and overpriced. Table and seats were sticky and there was an unpleasant smell. Small adult pizza was £20! This was only big enough for one person. Had it not been my child's choice for her birthday I wouldn't have eaten here, I wouldn't rush back.

Really poor service, waited almost an hour for our desert and pizza was under cooked.

No bbq sauce I'm afraid I dropped a point, not enough sprinkler for ice cream, very clean.

I never write reviews, in fact this is my first one. However I feel compelled to write this because of my poor experience tonight at pizza hutt. I work in a restaurant and so am constantly thriving to push reviews earned by excellent service and food. I am aware this is a pizza hutt and not a fine dining Italian restaurant. I haven’t been to pizza hut for many years, but I have always been welcomed by a member of staff in a warm manner, and sat to a table and given table service. Tonight was me and my partners first day off together in about a month and we decided to go out for a last minute meal. We haven’t been out together in the longest time and decided to go out. We chose pizza hutt because I always liked it growing up and it was always great and I thought reasonably priced. Upon arrival a young gent greeted us by saying ‘hi, a two?’ In a non interested manner. I said ‘I’ve booked a table’ to which he replied ‘you didn’t need to’. So I then answered his initial not interested question and said ‘yeah a table for two please’. He asked ‘any preference on a table?’ Suddenly it feels like we’re in a Wetherspoons. I choose some random table on the spot. He sits us, gives us two menus, mine has crayon marks all over it. He says ‘you can order with me if you want. Or you can order on the QR code.’ Didn’t even offer a drink, introduce himself, nothing. The QR code didn’t even work on my partners phone but worked on mine. I scanned the code to be taken to a website not knowing much about the menu and confused by the overpriced alcoholic drinks for the sheer inconsiderate service. £6 for a bottle of San Miguel and a menu with drawings on it? I didn’t see our host after this interaction. After sitting there for a few minutes disappointed on my phone at a dining table and feeling unwelcome, we left and went elsewhere. I understand the fact that perhaps pizza hutt isn’t what it used to be. But I don’t think the brand nor management would approve of this (lack of) service. Why offer guests to book a table if your staff don’t care ? Hope you can improve.

Perfect end to family day out. Great service. Great food loved it as did the kids. Clean tidy well laid out. Amazing experience. Server james was exceptional

it really was a pleasant experience visiting Speke Pizza Hut from the minute we walked in the staff greeted us with a friendly smile, asking us how our day was and which table would we prefer, once seated we were shown how to order by qr code but if preferred staff would gladly help us, which to be honest I was happy to use the qr code it was simple enough for me, there were plenty of options on the menu I chose Garlic Bread and Cheese with a portion of Mozzarella Sticks when they arrived they were hot and very enjoyable, we ordered two pizzas one meat feast and a chicken supreme again the food was hot and very tasty, on the whole the restaurant was clean and tidy, staff were so lovely and the food was amazing we left knowing we will be coming back very soon, please let the staff know they done an amazing job..

Sticky seats with holes in. Salad bar has limp looking salad and manky onions. Pizza buffet was all deep pan, when I requested a thin base I was faced with a surly young lad telling me you get what you’re given. When I asked again within earshot of his manager I finally got a pizza I requested. Suffice to say I won’t be going back.

Booked a table here as our son had asked to go. As soon as we went in the place looked dirty. We were shown to our seat and the seat covers were all ripped and really sticky, asked if we could move and it was the same in the next booth. Told to order on the QR code, no option of face to face service. Just felt like a really not nice atmosphere. We didn't even bother ordering we left and went somewhere else.

Great place to stop for a quick bite with the family.

Pizza hut wigan is permanently closed

The worst ever customer service, manager is rude and pretentious. Spoiled our meal.

Food was ok. Bloody expensive for what you get though.

Good helpful pleasant staff, good buffet

Everything was ok however it felt like you had to wait a while for more pizza to be brought out on the buffet. Also, the manager was having a go at staff in front of customers which I found to be unprofessional. At least pull them to one side away from the guests.

Pizza was delicious, very friendly just run off there feet , was OK tho x

I was visiting my daughter for her birthday, 3 of us in total. Wasn't very busy at all. Ordered the feast for 4. Had to ask for cutlery, which didn't turn up, got it off near by tables. The manager nearly dropped the pizza on my daughters lap, pizza was luke warm. Plates weren't brought out, had to ask for them. Salad bar was dirty and needed filling and wasn't filled at all during our two hour visit. Tables weren't cleaned as guests left. The restaurant had the air conditioning on and was freezing. As part of the deal, we got desserts, our server asked if we'd ordered them, we said yes, 15 minutes later they turned up and by this time we were the only ones in the restaurant. Certainly won't be recommending it to friends and family and we won't return again.

OMG when did Pizza hut get soo expensive, yes there is deals you can have but for 2 of us it was nearly £60.00 and that was with one of the deals for cheaper. Pizza was nice just expensive.

We all enjoyed our pizzas, toilets were clean and so was the salad bar, staff were friendly. However I feel that the standard has slipped somewhat since you now order through QR codes and the visit seems less personable. QR code didn't work so I had to flag down a member of staff to take the order. When the order arrived it was incorrect. The ice cream station probably needs checking on more frequently

Not good value. £30 - £35+ for a 14" pizza.

Shame £75 for 2 kids meals and a pizza with 2 sides The pizza was ok but the sides came 10 minutes before the pizza stone cold chips were undercooked garlic bread was worse than Asda’s own. One waitress was polite the other not so much food took forever to come. Kids pizza was a cheap version not the same as the adults

The whole deal, never had a problem with Pizza hut, good service, speedy, decent prices and good choices. Salad bar and bottomless drinks is a winner for the kids, as is the ice cream!!

You get what you pay for it's very simple

Nothing wrong with the place apart from having to use the qr code to order the food. What's wrong with just asking the waiter to take the order. Food great though and very clean.

Go to this hut about once a month with my little boy. The staff seem to recognize us when we come which is nice. Food is always nice and good selection at the buffet. My son LOVES the pasta at the buffet. The ice cream after is always a nice treat. Staff attentive and leave with full tummy's. Well worth a visit.

Visited here Friday night service was shocking and the staff looked like they didn't even want to be there, took forever to get served when the restaurant was fairly empty, toilets absolutely disgusting and filthy don't recommend wont be going back.

Very good food Friendly staff. They managed to get us booked in last minute for hogmanay. My son loved it also. Only downside was the price of it. £8 for two drinks. £58 in total for one pizza 2 sides and 2 desserts meal deal plus a kids meal. I no how much pizzas cost to make and i think £58 was a bit steep Thank you tho

We ordered the Feast for Four, and the second the pizza touched my tongue, regret filled my body to its core. I couldn't believe I had just spent money on that filth they had the audacity to call "food". I hoped the sides would be some sort of consolation, but I was very wrong. The cheese on the garlic bread fell off, as i watched it in disbelief. The cheesecake was 3cm long and every angle on it was acute, the cookie dough was ridiculously shallow and looked like rabbit feces and had neither structure nor texture.

I and 3 friends came here and bought the feast for four and it honestly tasted like Chicago Town pizza from the ASDA. As my friend picked up his cold cheesy garlic bread slice, the cheese slowly hardened and comically fell off onto the table. My chicken pizza was 98.23% mushroom and my cheesecake was smaller than my finger. The staff was well mannered and polite but cannot compensate for the food. Like wallah, nothing can make up for that food man. The meal came with an unlimited salad bar pass which seemed utterly pointless because from what I could tell it looked like anyone could get as much salad as they wanted to regardless. Speaking of that salad lad, There was lettuce, cucumber, carrots, and salsa..... So its safe to say I will not be returning to that place and neither should anyone else.

It was so expensive for what you get. Charging me £22 for a pizza that tastes worse than a £1.99 supermarket own brand pizza. Staff were very friendly and helpful but i was left with a bad taste in my mouth.

Buffet choice was awful but pizza on the menu was delicious

Staff were really freindly and the customer service was brilliant i'd highly recommend here 👍🏻

Place smelt of stale food and was tired and dated. Service average at best. Pizza undercooked and barely warm.

Pizza was really nice as was the lasagne. Recommended

Didn't want to do anything to get a pizza delivered... Terrible service and hung up the phone

Went recently for my 7 year olds birthday. Booking was easy enough. Felt a bit "hollow" when we got there since the place was very empty with no music etc. Not really the venues fault but the atmosphere did suffer for it. Had an issue with paying in the app but the staff were great and sorted a refund straight away. They also kept the cake to one side until the end and gave us somewhere to sort candles etc (even offered to light and bring it over). Only major downside was the price which seemed excessive. I appreciate it includes unlimited salad, but for a non salad eater i felt it hit my wallet hard.

We had the buffet. Food fresh and salad area kept clean, tidy and re filled. Very busy when we went but as we knew we were having the buffet we just started before being served Staff were lovely

Great family place, quick to be seated, ordered online using the code. Took a while for glasses to come out for drinks but otherwise can't complain. Plenty of families in so noisy at tea time.

Buffet had reasonable selection if pizza available, the salad bar was well stocked. The waiter was very helpful and friendly

Nice place with good food, nice staff and a good atmosphere

This place needs a good clean. Not just the tables, seats and cutlery, but the place in general. There were very few staff around and noone looked like they were in charge, or cared. The 3 stars are for the food only.

Not as good as it used to be dirty seats they where sticky food was gressy

We visited a very good Pizza Hut in Speke, Liverpool. The waiter was very helpful and patient with us! Recommend their unlimited menu that includes pizza and dessert if you pay a little extra.

Bit slow with the take away,,lack of staff I think

Always a pleasure to visit this restaurant, the food is always very nice, it's great value & the atmosphere is always good. Best of all is the great customer service. The friendly 5* customer service is always excellent. Ruby is always very friendly and always smiling, she always gives us excellent customer service ! Joe the manager provides a great service too. Highly recommend to all.

Easy parking outside, nice table for two with comfy padded seating, hot delicious food, friendly service. Ice available for soft drinks

Had the Gluten Free spicy chicken pizza very nice I thought

Ordering from our table ourselves was easy to do, glasses for drinks brought straight to us. Food cooked quickly and actually looked like it does on the photos, unlike other pizza huts, great job Pizza Hut Speke!

Regular good pizza in a nice and cosy setting.

The self ordering process works well and staff were frieldly and attentive. Pizza was OK but quite expensive. The £50 deal doesn't include drinks so almost another £4 per person pushing the cost up. Overall we were a bit disappointed and probably won't go back any time soon.

Food was nice but service and staff were quite poor. Waited half an hour for dessert. Overall it was okay.

Always a winner with my lad ha! Always clean an lovely staff

It was very crowded and messy, particularly around the salad bar. Lots of kids left unattended and running around.

food was quick to come, got seated straight away. food was amazing, will be coming back and thank you to stephen he was a great server, will be coming back!!

Pizza was ok, £65 for 2 small pizzas and a buffet is heavy salad though

Pizzas good quality, good gluten free bases.

Great experience for the family

Great! Atention and availability!

Good food, kids enjoy it. Worth mentioning they won't take cash only card payments.

Great staff, very helpful, nice meal !

Friendly staff, quick effective service and quality food overall. The site was also clean as were the toilets. One slight issue was ice machine wasn’t working unfortunately.

Nice food . Nice atmosphere. Pleasant helpful staff.

They seem to have removed a lot of offers, but the food is good quality & the staff are friendly & helpful. The restaurant is always clean & tidy with the staff cleaning down tables & seats after each customer oh I love the salad bar.

Love the unlimited lunch time buffet. It's great value for money

Never fails you can't beat the pizza served here,variety available and enough to keep little ones busy till food arrives. Always pleasure being served by nice waitresses

Ordered a takeaway delivery. Took over an hour for the food to arrive, much of which was waiting for the food to be prepared in the restaurant. No communication, unapologetic manager - Sarah. Expected us to just understand that they were busy: I suggested they don’t accept takeaway orders when busy. The response was ‘we have to accept them’. Food arrived cold in spite of being very close by. Needless to say, we will not be supporting Pizza Hut Speke in the future, and with tardy, substandard food at high prices, highly recommend taking your business elsewhere.

Pizza Hut is great, you know what you're getting - ok food at fair price. Staff were good though.

Staff were friendly and helpful but the restaurant was not clean at all. It was awful and looked like it hasn’t been cleaned for days. We went early and there was food on the floor from the previous day.

The lady who showed us to our table and helped us was very nice and professional she was great 👍

Lunch time buffet well worth the price but if your just having drink not ice cream it's cheaper to buy separately

Really busy. Long queues for buffet and drink station. Not a great choice of pizza.

Great food, just a little expensive

It was really great experience and the spicy veg pizza is really delicious

Rude staff member. Huffing an puffing over the needs of the party attending, shame as in previous trips this has been a good experience but it really only takes one rude member of staff to really put you off a location. Can not overstate not only my disappointment at being made to feel as though custom is not wanted but is a hinderence to the servers day.

The pizza quality is always high and the staff, while busy, are always on hand to ask / help as necessary. The lack of a place to pick up glasses and bowls is not a problem because the staff bring them over quite quickly.

Avoid if you have allergies- walked in today to be greeted by a very rude waitress who asked if I had allergies to which I told her yes pineapple she replied well dont choose pineapple , as I mentioned pizza cutters can have traces on them if not cleaned after every pizza. Was not worth the risk considering I am 8 months pregnant also so me and my partner walked out

Tried Pizza Hut for first time and it will be the last. The pizzas's were hot and cooked through but didn't appear to be fresh, almost like the base and ingredients were frozen then cooked in the oven, similar to a frozen pizza you would cook yourself at home for a third of the price.

Easy buffet with choice of pizzas and ice cream and soft drinks. No hassle and fill your boots!

Fantastic food brilliant customer service thanks to Mya

I toke my children out for the day before I return to work. So I toke them after to pizza hut 😋my children loved it so did I. Best I'd they have colouring for children with puzzle to keep them occupied while meal is ordered and service. Well done 👏

Visited for food before cinema with my daughter, friendly staff and clean restaurant with enough food on offer however very expensive. I’ll try somewhere else next time.

They are very lazzy and rude i other branches are fine but this one is not good I orderd and they deliver me 2 hr later and blame on the driver

Great food as ever. Quick service.

All you can eat buffet, yes please! Whish I could have eaten more, hot pizza and plenty of it 😋

Good location and easy parking. Table was a little dirty and could have done with a wipe down before seating. Pizza was OK but greasy.

Really attentive Server, always smiling & helpful in anyway. Lovely quick food

Grandchildren absolutely loved it and so did we

Had lunch time buffet, food was awful, pizzas were over cooked and hard, salad area was partially empty with very little choice. Won't be paying Pizza Hut another visit.

Atmosphere not great for a Monday evening. Why don't they accept cash! So annoying these places.

Pizza hut is an amazing place that you get delicious food from. You get a free salad with every meal. You even get to make the salad yourself. After the meal, you can get your own ice cream. There are chocolate and raspberry sources with a large variety of sprinkles to add. If you want a bottomless drink, you can always go to the drinks refill area which is by the salad bar. Your meals get brought to your table. The staff there are really kind. 😀. But I rate the bathrooms a 2. Toilets in bad condition, hopefully this toilet complaint won't change your mind as it's still a great place.

Excellent customer service, staff couldn’t do enough for us. Pizza tasted lovely and the restaurant was very clean and tidy.

The pizza was too greasy and soggy , seats sticky and dirty and the table wasnt clean 19/8/22

The food was delicious but cleanliness was disgusting. The seats at the table we were sat at were covered in crumbs and floor area was filthy and covered In food that had been stepped on and just left. Staff were hardly on shop floor. Only 4 families in the entire place and they did not find the time of desire to check or sweep the floors not just by our table but all around the main path ways. The kitchen staff are the only ones needed in the place now as it is a total self serving environment, once ur seated the waiting staff have no other purpose not even keeping the place clean apparently. It’s set up just like a glorified, Very expensive McDonald’s. Very disappointed and we will probably avoid the Speke Pizza Hut from now on.