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3.7

Based on 678 opinions finded in 3 websites

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Nº 222 in 365 in West Lothian

Nº 3 of 13 Pizza & Pasta in West Lothian

CUSTOMERS TALK ABOUT DISHES WITH..pizzasaladcreamcheesepastaoldcookedpaygarlicchicken

comment_iconOpinions

Dont know where they get the salad stuff from but it was rank, the irn bru overpriced and the pizza was absolutely rank, waitress came to table trying to sell dessert and i replied i would like to complain regarding the meal and she promptly just walked away. Imo steer clear

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keith orr . 2024-10-05

MORE AT Google

My food was cold and the order was incorrect. No peppers, no sweetcorn

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Pauline . 2024-10-04

MORE AT Just Eat

order delivery time kept getting pushed back ...the restaurant ended up extending it to 45mins after initial delivery time. Delivery driver himself was actually very quick. onion rings cold and pizza luke warm, half the pizza missing toppings and the bottom of it looks like it was cooked on top of old cheese from previous orders. Having worked in food retail before it's almost as though their oven probably needs a very deep clean. will not order from here again. absolutely not worth waiting for.

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Jodie . 2024-09-26

MORE AT Just Eat

It is not valuable I don't recommend.

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Mohamed Mohamed . 2024-09-22

MORE AT Google

Took ages to get takeaway order as I watched the staff make several desserts instead of assisting me. Service was slow and had to wait atleast 10minutes for service/to order. Salad bar food looked old and unpleasant.

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Harrison Cooper . 2024-08-17

MORE AT Google

minimal cheese on the garlic bread and cheese

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cobayne . 2024-08-12

MORE AT Just Eat

One of the best pizza huts I’ve ever been to but the food always comes late the margarita pizza is vegetarian the staff are ok but the food is really good the best restaurant in the food court great chips I love the kids meal comes with a small pizza and fries with juice and ice cream all lastly salad recommend

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Hassan Omar . 2024-08-07

MORE AT Google

Took my grandson for lunch. O n arrival first thing said was it's card payment only today. No hello or any welcome. Once at our table we were told to scan the barcode and order through that. Waitd ages for our glasses to get drinks but when food arrived it was great quality. Not keen on having to order through an app while in the restraint but guess that's the way the world is going.

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Bev Goldberg . 2024-07-27

MORE AT Google

Terrible. Never again. Incredibly rude shift manager when we were there. Terrible pizza, poor so-called salad bar, not value for money AT ALL. Don't waste your time and money.

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Sue Tyndall . 2024-07-25

MORE AT Google

Honesty the worst dining experience I’ve had in a while I’m literally never going to go to another Pizza Hut again, would have asked for my money back but the staff were quite kind and I didn’t want to hassle them.

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Erin Ronaldson . 2024-07-18

MORE AT Google

Buffet ok restocked regularly by staff. Staff attentive and polite checking food and drinks were fine.

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Joe McArthur . 2024-07-09

MORE AT Google

Went for lunch today with my mum and brother and I got a virtuous veg flatbread, asked for it without the rocket but they accidentally put the rocket on it which didn't bother me. They also made a fresh one without the rocket which goes above and beyond and was much appreciated. If 6 stars was an option I would've chosen it.

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James Conway . 2024-07-06

MORE AT Google

Dreadful. Exceedingly rude duty manager, certainly not value for money. If you like garlic laced pasta, this is the place for you, otherwise ....AVOID!!!!! Yuk. Even a complaint letter to Head Office, they sided with the totally fabricated story of the duty manager rather than the customer. Never. Ever. Again.

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Sue . 2024-07-04

MORE AT TripAdvisor

Haven't been here for some time but it's safe to say I won't be back... Myself and my son had the buffet, none of the pizzas were very warm or the pasta... 2pm and the place was empty, now I know why... I actually felt sorry for the staff.... £30+ to leave feeling disappointed 😞

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Shona Fell . 2024-06-27

MORE AT Google

£20 for as much pizza, salad and ice cream you cam eat and as much juice as you can drink. What's not to like about it? Only downside is the selection of pizzas isn't the best

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Kev84 . 2024-06-17

MORE AT TripAdvisor

Applied for a job that they had available on indeed. Filled out the application to be told they are not recruiting. Why advertise then and waste peoples time?? Also ordered a pepperoni pizza on the offer 2 weeks ago and all the pepperonis were crispy and not very nice. If you want good pizza stick to dominos the quality of the ingredients are so much better and dominos is actually cheaper

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Paul Woods . 2024-06-11

MORE AT Google

Nice pizza, nice staff. My wee one liked the ice cream factory

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Nick Shaw . 2024-05-01

MORE AT Google

Food was excellent and had decent GF options at a little extra cost. Well worth it as pizza was a good size. The order at table is ok for tech savvy but they did say any issues someone would take order the old fashioned way which was nice to know.

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Derek Reid . 2024-04-25

MORE AT Google

The buffet is really good because it allows everyone to eat what they want without ordering meals each that may not get eaten. The only thing was the pasta wasn't topped up while we were there.

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danielle dobson . 2024-04-12

MORE AT Google

Amazing service from staff. Laura (I think was her name) was lovely and very helpful. And a man with a beard and glasses but I didn't catch his name. Food was lovely, all the staff were friendly and kind.

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Yu Huan Xie . 2024-04-09

MORE AT Google

I ordered a pizza 8.45 it was delivered at 10.44 phoned pizza hut at 9.45 aware the closed at 10 the driver was supposed to be there 20 mins earlier but had not showed they very kindly remade my pizza as the one sitting there was cold. when it was finally delivered the driver and his partner told gave me an excuse for being over and hour late. just eat does not pay us enough to deliver that far (10mins from my house). that attitude is extremely unacceptable for a customer. I would like a refund!

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rachael . 2024-04-06

MORE AT Just Eat

So I'm giving five stars for this experience with my grandson. Lunchtime during school holidays, Thursday 4th April. No pre-booking but we got a table ok. All in Buffet - as much pizza as you want; different bases, I prefer thin base, toppings, good selection. Nicely cooked. Or pasta - a couple of choices. Salad too. Great that there is a healthy addition. Bottomless drinks. My grandson not into fizzy juices but had diluting juice which was readily available. After our mains? Well the ice cream factory of course!! Add your own sauces and toppings. Soft ice cream. My favourite! Great. At £9.99 for a child and £15.99 for an adult - good value I would say. And the ⭐⭐⭐⭐⭐ too for the chef making the pizzas that day - he was working so hard, so fast, keeping the different pizzas topped up and serving individual preferences. A worker to hold onto and reward for his work ethic. Thanks to all. 👏👏👏👏👏

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KM R . 2024-04-06

MORE AT Google

mega bad man, nothing like how a melt is supposed to be. like what..

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David . 2024-02-23

MORE AT Just Eat

We had the 3 cheese melt and the BBQ chicken melt which came with fries, unlimited salad, ice cream and refillable pepsi. The melts and the fries were piping hot and reasonably priced. The toilets were clean and well maintained. The service was excellent and based on this visit I would certainly recommend this restaurant .

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Gaynor Hynd-Hill . 2024-01-09

MORE AT Google

This place need to be shot down. This is third time when we could not eat there because they are short with staff. They offer us McDonald near by haha. After 4 years we revisited again poor food poor drinks quality near 0 no recommend again nothing changed it is time to close the business

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adrian xxxx . 2023-12-29

MORE AT Google

Food is good but crowded and the tables and waste bins are not cleared. Trays and waste were lying all around. Restroom is horrible.

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S.Bala Murugan . 2023-12-28

MORE AT Google

The friendliness of staff on arrival and the offer of help if I couldn't use online ordering was nice.

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Doug Reid . 2023-12-26

MORE AT Google

Food was vold and not tye best tasting. Definetly not worth 32 for 1 pizza 2 sides and 1 drink

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Jack . 2023-12-26

MORE AT Just Eat

Today is amazing day after long time visit to Livingston Outlet Shopping Centre it was great pleasure visit with family to Pizza Hut. It was great experience food was very tasty thanks to All Chef 👨‍🍳 and Service Team and management 🙏👨‍🍳 specially thanks Caren she served us nice person wish you lots of wishes and happiness good luck 🤞 for future Wish you happy new year all of you Thank 👍

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Jaswinder Singh . 2023-12-26

MORE AT Google

Been yelled at by staff member for not waiting at the reception when there was no one there / no signs saying to wait there to be served. Left immediately and will never go back again.

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OfficialNaye . 2023-12-22

MORE AT Google

Buffet today with my daughter.. Pizza 🍕 was hot and plenty variety 😋 salad was fresh we really enjoyed our lunch

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Betty Robertson . 2023-10-18

MORE AT Google

Just Ordered online and this is what i got for £34 Never again

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Monika Burdejova . 2023-09-17

MORE AT Google

Great staff and perfect for family quick dining (2 adults and twin toddlers).

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Federico Maltempo Pizarro . 2023-09-12

MORE AT Google

Supposed to of gave me ice creams with it ???

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Zaid . 2023-09-01

MORE AT Just Eat

Kids chose a visit here for dinner. Found it to be very expensive especially given you're told to order with a qr code and you get your own drinks etc. We ended up waiting quite a while as our food was delivered to the wrong table. In general our food tasted alright, the onion rings were a bit soggy. Kids enjoyed the ice cream factory although everything was incredibly sticky and there was a puddle of melted ice cream on the floor. We were sat next to the red blinds which clearly haven't been cleaned in a while as they were very dusty which is a bit off-putting.

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Alison . 2023-08-19

MORE AT Google

Fantastic service, friendly and helpful. Great pizza and sides and the deserts were good too. I would return.

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Jennifer todd . 2023-08-17

MORE AT Google

We had a quick visit after shopping. We could not fault service, cleanliness or food. Lovely pizza with as much salad and soft drinks as we wanted for a great price. There is an icecream factory for kids and they can help themselves to Icecream and toppings We will be back.

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A M . 2023-08-10

MORE AT Google

Far too expensive for a place which is based on a self service,orders by app...prices like in a proper restaurant. Staff slow and too relaxed as we felt they only cared about the closing time

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Katarzyna Kowal . 2023-08-09

MORE AT Google

Enjoyed my Pizza Hut! The woman on the phone was very helpful & friendly & the delivery driver was very polite. Thank you so much!

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Catherine . 2023-08-02

MORE AT Just Eat

I went with my wife, son and grandson. Staff were really friendly and helpful. We didn't have to queue, had a nice table and were served quickly. Was there after cinema with son and grandson. It is still good but I remember when there were seafood pizza options, chilli flakes at the table and more options at the salad bar.

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Ross Cameron . 2023-07-25

MORE AT Google

Now a pay at table good pizza place

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James Cameron . 2023-07-23

MORE AT Google

It was okay but feel there prices were a bit much.

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Elizabeth Young . 2023-07-22

MORE AT Google

Took my daughter here for lunch. Pleasant atmosphere (though it was very quiet), food was ok, staff were nice.

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Simon Shaw . 2023-07-17

MORE AT Google

Super! I loved it! The pizza is delicious and the service is perfect! What is very important to us, the children really enjoyed it!

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Iren Simon . 2023-07-09

MORE AT Google

Pizzas were disgusting, no cheese or toppings on them. Dry and tastless

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Laura . 2023-07-01

MORE AT Just Eat

My pizzas squished (seemed like boxes put on their sides). Cheese bites used to be cheese coated in breadcrumbs now it is the same as round the pizza.(it should have said this as we paid a lot for bites with little cheese and not what was expected). The chicken wings were from the smallest chicken we have ever seen.

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Billius . 2023-06-28

MORE AT Just Eat

They don't take cash which is really disappointing.

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Gillian Imrie . 2023-06-27

MORE AT Google

When you scan the code at your table, it's basically self service. You pay on your phone, collect the pizza yourself (if buffet) and it's all done by you. Great place to have pizza and then walk 30 seconds over to the cinema afterwards.

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Nathan Young . 2023-06-26

MORE AT Google

Ordered a melt was missing the marinara sauce so just cheese and pepperoni

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Anna . 2023-06-07

MORE AT Just Eat

Choice of buffet until 3pm or order from the menu. Staff was so helpful, helpful for us to choose from the menu, nice and clean place with clam environment. Loads of salad with tasty food

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Rizan Rafeek . 2023-06-04

MORE AT Google

unlimited salad and unlimited pizza. both good quality and choice of deep pan or thin slices. whats to not like?

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Sightsee06140185216 . 2023-05-30

MORE AT TripAdvisor

The pizza was in bits.. like someone played football with it

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Darren . 2023-05-28

MORE AT Just Eat

Completely forgot my onion rings, not happy at all

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Kassé . 2023-05-26

MORE AT Just Eat

A big chain restaurant that serves decent food. Rare find. We had food from the buffet. All very fresh and frequently replenished. Can’t ask for much more.

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Callum Gibson . 2023-05-25

MORE AT Google

The staff were nice and friendly and the food was good

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Sylvia Gray . 2023-05-24

MORE AT Google

Service was quick staff were all very friendly and helpful to any enquiries we had the food was very good, hot, served quickly and very enjoyable.

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Rae . 2023-04-29

MORE AT Google

Very good service and food was fresh

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Neil Duddridge . 2023-04-24

MORE AT Google

Delicious food and super friendly staff! ☺️

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CR . 2023-04-18

MORE AT Google

Wouldn't go back. Kids pizza was tiny. The flatbread was tasteless and the unlimited salad selection consisted mostly of wilted lettuce, watery peppers and jalapenos. Probably the last time I'll eat in a Pizza Hut.

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Duncan Adam . 2023-04-12

MORE AT Google

All staff friendly , kind and very kind. I praise all the staff you employ at the Livingston branch, Armadale Center. All good was tasty especially ice cream factory. I will be back for weekday buffet.

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AScottishHeart . 2023-03-21

MORE AT TripAdvisor

Great place with some weird standards,tasteful pizza,goid choice of salads,good place to try diffrent tastes of pizza

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HDink Tattoos . 2023-03-13

MORE AT Google

The food was amazing very hot and delicious and the customer service was excellent they are so polite would definitely recommend to other people

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Jodie Mcintyre . 2023-03-01

MORE AT Google

All in buffet for Pappa G and me. A winner every time. Great staff and the food is always fresh and tasty.

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Gordon Glasgow . 2023-02-22

MORE AT Google

they’re was hair in 2 pieces of pizza !! absolutely disgusting

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Leonie Kemp . 2023-02-16

MORE AT Google

Went in for lunch with a friend and my month old baby. Asked if I could get some boiling water to make feed up for my baby, I was told they couldn't give me any due to health and safety, but there was a microwave in the food court across from it (so I'd need to have left the restaurant we chose to eat in to feed my baby) but I didn't have any water with me as I didn't think it would have been an issue add it hasn't been in any other place. Waitress then had a light bulb moment and offered a teapot of boiling water, what a palaver just to get some water.

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Mrs P . 2023-02-12

MORE AT Google

Was looking forward to a nice pizza here today but seeing as they don't accept British legal tender I went elsewhere as my bank card wasnt working properly, your loss pizza hut is pizza express's gain sort it out or forget it 🤡🤡🤡

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G Dickson . 2023-02-09

MORE AT Google

Great food, salad bar is always a winner! Service was polite and attentive, everything was nice and clean. Great trip 👍

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Kyle Dowlen . 2023-01-29

MORE AT Google

The food was fine, but we didn't get the cheesecake part of our order. We were going out that night so we wouldn't have had time to wait for it if they'd sent it later. No idea how someone can look in a bag, check out against the receipt and say "yup, that's ok, send it to the customer!" Won't be ordering from them again. 😡

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Kenny . 2023-01-15

MORE AT Just Eat

Hi I tried to speak with someone last night on a live chat because my order never came because they couldn’t get a driver and it’s saying that it was delivered I have contacted Pizza Hut and they have advised me to try sort this out with just eat because the order was placed on here and there’s nothing they can do until I contacted yous. I would like my money back or the food I ordered. After I tried to cancel my order it wouldn’t let me do I spoke with someone on live chat but when I went off it to get my order number it wouldn’t let me back on to speak to him I want this sorted asap.

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Lewis . 2022-12-28

MORE AT Just Eat

Got the wrong food delivered and refused to give us a refund !

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Ceana . 2022-12-19

MORE AT Just Eat

Food was Luke warm and garlic bread wasn’t toast that well. Disappointing to say the least

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Craig . 2022-12-10

MORE AT Just Eat

took 2 hours 15 mins from time of order for it to arrive and when it did it was freezing cold, absolutely shocking service.

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Gemma . 2022-12-09

MORE AT Just Eat

Buffet was well stocked and fresh.

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Thelxiepia Boag . 2022-12-04

MORE AT Google

Was late. cold when arrived and items missing. Phone the restaurant and was told to come and pick them up! Not good service at all!

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Vicky . 2022-12-03

MORE AT Just Eat

Food freezing cold!!! We needed to put in oven! I would like my money back

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Louise . 2022-12-03

MORE AT Just Eat

Worst case of the Gary glitters I have ever had.

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Pimp Daddy . 2022-12-01

MORE AT Google

Good choice of pizzas at buffet, made fresh constantly

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Natalie Jones . 2022-11-30

MORE AT Google

Order Wasn't delivered to my flat and nothing was done to resolve it

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Frank . 2022-11-26

MORE AT Just Eat

Fab pizza, service was great, and we got assistance with the app. There was a kids' party happening at the same time, but service was seamless. Highly recommend the GOAT pizza.

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Denise L . 2022-11-23

MORE AT Google

Excellent selection of pizzas for the buffet, average price, good

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Fran Mas . 2022-11-07

MORE AT Google

Pizza arrived cold......twisted, fliped, messy. Really it was looking like somebody shake it......kick it and shake again and delivered to me after that. First time in my life I received food like that. And was cold!!!!! Cheese bit's was hard....no nice melted any more.... After that I'm sure I will never order any food from this restaurant and definitely no recommend that to anyone.... I'm totally disappointed, it's just brakes my mood for this eavning. Thanks!

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Piotr . 2022-11-02

MORE AT Just Eat

£27 for a Pizza that was badged as serving 2-3 people……. Called up to complain and was informed that the sharer size is 14” twenty seven pounds!!!!!!

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MR . 2022-10-31

MORE AT Just Eat

Was brought to the table and we asked for the buffet and was told they would prefer if we ordered from the app instead but no where on the app did it have an option for tap water! The server was very bland and didn't smile or look like they wanted to be there! The food was ok It would be nice if the names of the pizzas were beside each pizza as I grabbed a few slices of one with BBQ sauce for the base which I don't like so that was a waste! It's ok for a quick visit if you're going for the buffet, staff could do with being more engaging and smiling once or twice!

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mrkskdr . 2022-10-26

MORE AT Google

Two cookies ordered absolutely appaling. Both left in ceramic dishes and smeared all over the outer boxes

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Angela . 2022-10-24

MORE AT Just Eat

We visited today with out grandson for a bite of lunch. We opted for the buffet lunch which was fine for us. Had a bowl of salad, some slices of pizza and some pasta( which I have to say tasted funny). Our grandson enjoyed his pizza and ice cream so a good time had by all. Or So I thought. We were going straight home then, but on way on road home I had to divert to Dobbies and was quite violently sick and I'm afraid to say an upset stomach. My stomach is still very sore now, it's not what I had to eat beforehand as I had had NOTHING to eat earlier. So I don't think that I will return very soon to this establishment

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Fiona L . 2022-10-18

MORE AT TripAdvisor

Quick service, clean, great food. No issues at all

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PA Plunkett . 2022-10-15

MORE AT Google

Pizza hut is not what it used to be very average now.

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Ash Bee . 2022-10-13

MORE AT Google

We were scammed £20 when we asked for cookie dough ice cream. We asked for ice cream specifically and were not given it, and were told that ice cream is not available for takeaway. We were charged £20 for 3 cookies. Absolute scam, please watch out

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Pranay Neppalli . 2022-10-02

MORE AT Google

Today I was scammed by this team at Livingstone. Had taken 3 chocchip cookedough icecream and they charged me 19.37£ and what we got is only cookie in boxes. We were kep waiting for more than 30mts for the same too. Such a big chain doing such scam saying we ran out of icecream when asked. Please watch out.

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NV Ravi Chandra . 2022-10-02

MORE AT Google

There’s no BBQ sauce on a literal chicken and BBQ flatbread. What the? How do you miss an ingredient that’s in the name of the product?

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Tena . 2022-09-30

MORE AT Just Eat

Very nice great food and service, staff are very friendly.

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Joyce Munro . 2022-09-22

MORE AT Google

Food was really cold didn’t enjoy it dont think I should have paid 38 pound for food that wasn’t very good and was cold

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Mary . 2022-09-19

MORE AT Just Eat

For this first time I felt bad for Pizza Hut food. I would never visit this place again. Half cooked onion rings and half baked garlic bread. Pizza was dry as well. I hope Pizza Hit will look into this. Pizza Hut in Dundee Kingsway is much better than this.

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Siva Kumar Reddy Poli . 2022-08-20

MORE AT Google

wasn't what I ordered. I ordered a spicy vegetable pizza, garlic bread and a pepsi max. I didn't get the pizza (a strange kind of margherita came instead. no pepsi max. but I did get cheesy garlic bread, chicken and I think a cookie?

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Scott . 2022-07-27

MORE AT Just Eat

Buffet was ready so we could just go up and get sorted

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Graeme Paris . 2022-07-24

MORE AT Google

We arrived on the cusp of the buffet ending, but Gavin VERY kindly offered us the buffet at a slightly discounted rate, had a margarita cooked for us, and brought it to the table. I ate as a solo mum with my kids, which is usually stressful, but I felt at ease and really well looked after! We come to Pizza Hut buffet regularly as it’s an easy and enjoyable experience with our kids and they really like to get stuck in with getting their own starters, main and of course, the ice cream factory.

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The Events Hub UK . 2022-07-24

MORE AT Google

The food was lovely, but the mushroom & caramelised onion pizza was missing the mushrooms. And the cheesy triangles were missing. I was able to report the missing triangles, and I'll hopefully get a refund, but nowhere to report the missing mushrooms....

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Julie . 2022-07-03

MORE AT Just Eat

One star too good. Never been more disappointed in a place. Took our neice and nephews in for a treat. First of all we get told before we are actually sitting we have no deep pan. We decided to go with it. 4 adults pizzas were thin, very little toppings, the base couldn't be cut and tasted like cardboard. Luckily the 2 kids meals were OK. We voiced our complaints and although I was offered a re cook I didn't want this. My husband complained and was asked if he wanted a box to take it home! My daughter sat and ordered wagamamm from pizza hut. Will not be back!

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Cheryl Baillie . 2022-06-18

MORE AT Google

Our servers were excellent, we wanted table not QR code service. In all an enjoyable lunchtime experience.

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Peter Thorne . 2022-06-12

MORE AT Google

Extremely friendly staff and lovely food. It was not our first time there and we will surely be back again

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Morgane Vallée . 2022-05-24

MORE AT Google

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