Pizza Hut in Fife

The pizza was all squashed against the box, slices ontop of eachother made you not even want to eat it. Driver must have been driving harsh and caused the pizza to look like a mess. Was also cold the sides were edible tho :(

Large restaurant, very good food, I recommend it!

Very slow service our server was lovely we had a birthday meal for our grandaughter we eventually got our food but she had to wait another 10 minutes for hers (she is seven ) so a big disappointment. The dough on our pizzas wasn't very nice ,soft and not the usual crispy base.

Stone cold, had to reheat it. Came on time though which is alright I guess?

Food arrived tasting fresh and hot - wasn’t expecting the fries to be as nice as they were. Service from the driver was top notch too as I had selected the wrong door number but he helped sort.

The prices are insane now! 9" GF Pepperoni pizza was £15.49!!? "lots of pepperoni" in the description but there was hardly any! Went to Chapel home farm in Kirkcaldy a few days later & got a 10oz Ribeye steak with all the trimmings for £18.49! £3 more!! Never again!

Food turned up an hour late and stone cold.

Took over an hour to complete my order and when it arrived it was stone cold yet I was only refunded a measly £5.39. Absolutely disgraceful.

Severely disappointed in service during our visit last night, my partner and I went in last night, and I understand we came in towards closing time but there was still over an hour left until the registered closing time and we we’re not informed of them closing any earlier before we placed our order. We were greeted at the door by a young man that seemed very annoyed at us coming in. After we placed our order our glasses and bowls for our dessert were dumped at our table and nothing was said. On our way to fill our glasses the manager was overheard speaking to the young boy complaining about an order coming through when he was wanting to get home. We received our pizza which was nice, the quality of the food was good, but this has been overshadowed by the treatment given to us by the staff. Upon asking for our food to be packaged up as we felt uncomfortable staying any longer my partner was handed a box and had to ask if he was to pack it himself which I understand wasn’t great, the boy then took the food and upon leaving didn’t not acknowledge us at all.

the time kept changing, pizza was over an hour later than initially advised. pizza wasn't hot, had to reheat. But it was tasty

Everything is only warm. It usually piping hot from pizza hut

Delivered hot and good quality

Cold and wasn’t cooked properly

First ever takeaway pizza as usually sit in. Pizza was not pleasant and tasted of the cardboard box it came in

It never got delivered I had to buy more food I’m not buying from just eat again

After sharing a meal here with friends today, I ordered 2 take away pizzas to take home to family members who didn't join us. On getting home I was totally disgusted. £28.98 for 2 small, dry, sorry looking pizzas, seriously lacking in toppings. I wish I could post a photo! Awful is all I can say. I would not ever order takeaway from here again! They should be mortified with themselves.

It's a standard Pozza Hut. By that, I mean the pizzas are pretty good, the sides are decent and the salad bar is something you can nibble on while you wait. And you will wait, it seems to take quite a while to make a pizza (thought they used the super hot ovens) and a very long time to get a dessert. The issue of course is the price. The price of a pizza is ridiculous, especially since they are quite small. The 'deals" sound OK until you realise you either can't get certain things or you need to pay extra. It's OK for families as the kids meal deal isn't too bad and can come with ice cream factory which they'll enjoy but it's hardly fantastic toppings or anything.

I asked for the delivery at 6.30pm an hour in advance. When the food arrived, it was not very hot and I had to reheat the food. No complaints about the delivery guy.

Took ages to arrive and was cold on arrival making some items inedible

Nice food when we were there. Not super busy so was nice & quiet.

An amazing driver very helpful came quick with the delivery and very polite

The pizza was cold tasted like cardboard was also tiny and it shouldn’t have taken 50 mins to arrive from order time.

Really welcoming and helpful staff, thanks very much for having us.

I ordered through the app to pick up at dunfermline, when we arrived Scott (i think his name was) invited us to sit through in the restaurant where it was warmer, he then carried my order out to the car which I was very unexpected in this day and age, absolutely brilliant service very friendly! Thank you so much keep up the great service I honestly can't fault it.

Nice food as usual but feel that the prices have gone up massively, great service from Jessica who made sure we had everything we needed!

Food arrived absolutely freezing! Not delivered in heat bag hardly any toppings or cheese won’t be ordering again soon used to be a favourite but really disappointed

pizza was so thin it’s ridiculous was thin hard and cold .

Not happy as the restaurant wasn't busy and the staff pretty much blanked us twice for tables that were finished after we were done not impressed

Not much different from other outlets

Perfect as always, Thank you!!!

ETA - Another brilliant visit. Service good friendly staff who were rushed off their feet. Food piping hot when it was put out (buffet) always go back for more. Brilliant visit. Food amazing, service good, not too busy or noisy for my Family. The food arrived piping hot and perfect. The kids had crayons and paper to entertain them whilst we waited for the food. The ice cream factory was good our little ones loved it. One of the best pizza hut restaurants.

Hadn't been to Pizza Hut for years, but decided to try it again, as my son loves pizza and it was his Birthday. It was a Monday night and the restaurant was pretty quiet, we were one of about 3 tables in and it was early evening. Food was great and didn't take long to arrive. Staff were friendly and helpful. Salad bar was good, along with bottomless drinks. Probably won't leave it as long before coming back again. Thanks again!

Friendly helpful staff, fast service and good pizza.

The usual Pizza Hut experience. Can't go wrong.

honestly was so excited to try my first pizza hut but the pizzas was very disappointing very little cheese and no dips or anything chips were cold but the garlic bread was good and the cookie doughs and ice creams were amazing

the food was cold, otherwise it would have been nice

Food was on time but arrived really cold really disappointed tonight as last few orders been hot & good had to start reheating in the oven which isn’t ideal

Pizza arrived stone cold not delivered to the door in the heat bag just box handed over had to reheat in oven as pizza thin not pizza huts fault just eat should be delivering good to the door in the heat bag

Fantastic! Took my gluten allergy seriously. Lady server listened to my needs and accommodated perfectly. Only 4* as the gluten free pizza was very expensive and was small in comparison to a regular pizza.

No pizza 🙈 Went at ten past 8 on a Tuesday and they had run out of pizza because it was "busy for a Tuesday"! How does Pizza Hut run out of pizza??? I actually thought the guy was joking but he wasn't.

Love there pizza, good choice for adults and kids. Unlimited salad bar, unlimited juice, choice of deserts.

Far too much base sauce, particularly after asking for minimum in the notes ! Disappointed .

Visited with my daughter after going to the cinema and we both had a great time. Super friendly staff and refill for salad, ice cream and drinks is a nice touch. My daughter loved the crayons and colouring book as well

I just got a 4 topping pizza including 3 xs triple cheese and yet half the pizza has no topping!!! Got photo for proof. This isn't the first time also

time kept getting moved and food was cold by the time we got it

Good food but they kept me waiting. Thanks xxx

Food was apparently delivered but haven’t received any food I want a refund

Good pizzas very helpful and friendly service

The staff were helpful and working hard. However the corporation pricing of almost £18 for a 9” plain pizza is egregiously overpriced. A few wee burnt pepperonis on some bread and smattering of melted cheese? I can get a steak for that price.

Came in quite late. The food was excellent from the cook and our waiter Sarah was the one of the most friendly and heartwarming people I have met.

Pizza hut, so why has it not improved, not going to rush back. Sorry it's not worth it.

Lovely staff and a really nice layout. It was quiet when we went in so the atmosphere was perfect for us and the music wasn't overly loud so we could talk. Great quality pizza and lovely fresh dessert - but the salad bar doesn't have a lot of options and it's very very expensive for what it is.

Pizza looked like someone had given the box a shake, what a mess

Pizza was very greasy and we only got 6 cheesy triangles

Pizza was cold and a bit dry and chewy

great service from scott and ryan, such a nice atmosphere and great staff also great food :)

We were missing our bottle of tango and the ice cream came melted so had to go straight in the bin. Need to rethink your packaging for cold items

Asked for very light tomato sauce as usual but notes ignored tonight & pizza was covered in it ruined the pizza to be honest

Food was okay wasn’t nothing special quite overpriced for something that looks like a £1.99 Iceland pizza with extra toppings. The pizza’s were quite dry and mine wasn’t cooked the best could have done in the oven a bit longer. I got rolo cookie dough for desert and that was really nice the lady who showed us to our table was lovely and good with kids as I had my 2 year old with us.

Not worth it. We weren't allowed to sit next to the window because it's reserved for VIP even though there were no customers there. Had to sit on a tiny table. £45 for 2 pizzas that were no better quality than the £2 pizzas you can buy from Tesco and they had the cheek to ask for a tip at the end. Never again.

Full star for Scott and Scott only thank u so much for everything you have made a mum's day in this cost of living u have proven good humans still exist. Thank u 🙏

completely wrong food. Ordered meat feast and was given pepperoni. Ordered chips and was given some triangle things and ordered cookie dough and they didn't even bother to replace that with something else...it just didn't arrive. Food was cold. Worst just eat experience I've had from a restaurant

Food arrived quickly and hot. Everything tasted fine, but the "cup and crisp" pepperoni was just regular pepperoni hidden under the cheese, so not worth paying the extra for.

The service was so fantastic I had to leave a review as a way to say thank you. We were instantly greeted by a friendly server who was brilliant with the kids. When a cup of juice was knocked over, the staff quickly helped move us to another table, they offered us left overs from the buffet and the salad bar was topped up frequently. The staff were so good and really made us feel happy to go back soon.

Food & delivery excellent this time

Food took 1 hour 40mins to arrive was really late unfortunately food was freezing as driver took a detour through another town pizza looks lovely but will have to be reheat in oven

Slow service and overpriced for the quality of the food, frozen pizza better than theirs, disappointed

Everything in the restaurant feels dirty and greasy poor cleaning could be seen everywhere. Not a place I would visit again.

What a dismal, soul-destroying place this is. Completely charmless cafeteria with food to match - except you won't be paying cafeteria prices. I know it's aimed at kids but even they didn't like it.

Food arrived freezing cold again !! No honey or chilli on pizza massive let down yet again !!

I think the delivery guy was tampering with my food

The food was hot and fresh, the kids loved it but it's a bit pricey.

Bought meal for 2. Everything tasted great, veggie pizza, new hot honey sauce on chicken and we got to take away dessert as we were full. Really enjoyed it and service prompt and easy, friendly staff

Was very quick & effortless. Ordered using the QR code at the table. Didn't have to wait long for our pizzas to arrive at the table. Waited for the coffee, but the young man came to explain that he was learning & made a good effort with the cappuccino up until the last bit. Which was nice for him to do so. Over all a lovely meal & good service.

Food arrived on time was delicious!!! Will order again soon

I was in with my grandson on Sunday and was served by Cameron who was extremely friendly, polite and helpful. Not being very savvy tech wise he helped with our order and could not do enough for us which made the whole experience a very positive one. Thank you

Order incredibly late so cancelled

Pizza’s were stone cold, like chewing a concoction of cardboard and rubber for the small price of £40. Never again

We took our grand-daughter here recently as we couldn't get a table in her preferred restaurant. Each pizza was almost £17 and was extremely disappointing for that price. I've seen much more filling on a supermarket pizza! £3.99 for a coke, either bottled or unlimited is pretty hefty and £6.29 for a glass of tasteless rose wine was disgusting! Very little choice in wine, too....all in all, a very disappointing experience and we won't be back!

The food was stone cold, it seemed like it was put aside and delivered much later than prepared. We really were looking forward to wee treat as it's always nice hot but not this time. Very disappointed.

Food arrived cold again !!! Oven on to reheat if I wanted to cook something I wouldn’t have ordered takeaway!!

Pizza was okay. some toppings has an odd soapy taste that didn't taste like natural meat, delivery driver was rude after not following the request to knock hard so I can hear them. won't be ordering again for a long time.

Pizza is stone cold and I’ve waited an hour for delivery

Very poor, place was dirty food not even average and if I go to sit down in a restaurant I don't want to order from a QR code.

The wrong order was delivered and had to be returned and replaced

Not the pizza I asked for I paid for a pepperoni feast paid extra for the crust and received and veggie pizza with no crusts

they didn't give me everything I Payed for

I placed my order at 1739hrs with an estimated delivery time of 25 mins. The wrong order eventually turned up at 1915hrs, over 1.5 hrs later. My order was taken to a nearby hotel. During my wait time, the restaurant had no ability to cancel my order as the driver had apparently already collected it (he hadn't). I had to deal with 2 hungry and tired children, who eventually had cereal for tea and went to bed an hour late. This issue was exacerbated by your poor system of reporting a fault.

Stopped off for some food whilst travelling from Edinburgh. The restaurant was dead with only one other customer, so the atmosphere wasn't the best. It's not Pizza Hut's fault, though. The restaurant was clean and the staff were very attentive. Pizzas were OK, but the salad bar was very underwhelming. I'm glad we had a coupon through Blue Light Card. Probably won't be back as there are plenty of other choices at the leisure park.

Super good, hot honey is to die for

Excellent service, but don't expect toppings on the pizza at buffet time.

Great food, especially for the children. Foh staff were very good, always checking in on me and genuinely seemed interested in me and my family.

Driver delivered pizza not in hot bag and left on doorstep we answered quickly but unfortunately pizza & onion rings cold

The starter buffet is quite limited, the pizzas are good but nothing transcendent either, the atmosphere is old-fashioned, it's not really a favorite but it allows you to eat on a budget of around £20 per person.

It's always the same when the restaurant is a bit busy. More demand than available food. There were little to no buffet pizzas. They would put one or two at a time, which would disappear literally within a minute because of loads of hungry customers waiting for them like hyenas (who wouldn't in that situation). Then you'd have to wait a long time until they'd bring more. You don't do that to someone who's hungry and paying for food. No pizza variety either. Come on. It's Pizza Hut. PIZZA Hut. So when you're hungry and you pay for a pizza buffet, and there are no pizzas... that's a big problem. This was my last visit.

Food was amazing tonight !! 5*****

love the food and services was great

The food was stone cold and the pizza was chewy. Not good at all

Very expensive, pizza not the best and kids meal not very good however salad bar and ice cream was ok

Sad to say. You will never be at the level of your North American counterparts. Salad bar was disgusting. Pizza was dry and very little sauce. 16 people waiting at the drink dispenser. Staff are amazing. !!