Pizza Hut in Renfrewshire

Order took over an hour and a half pizza was cold and didn’t have sauce as I had said if they didn’t send don’t accept the order then I ordered cookie dough and ice cream and received this tiny little cookie with no ice cream that cost me it of money whole food was put in the bin

I came in as part of a crew of 6 + a baby. The restaurant was absolutely packed, yet our service was excellent. Christine was our server - she was fantastic with the kids, very helpful and made an effort to ensure our table was happy. Food was great too, everyone enjoyed their meals (we had a range of everything including salad, pizza, ice cream, pasta, etc) so we would happily come back here again. Many thanks Christine!

I order 2, 13" inch pizza, garlic bread and chips and it was horrible and chips was icy cold and so does the pizza was cold, will never order there anymore.

I haven't been to Pizza Hut in such a long time, but I visited tonight. menu options where excellent, no delays, no waiting around, clear instruction on what to do, great pizza and most importantly staff were friendly and happy to help, I won't leave it so long to return again

Was seated asked to order online , not good considering it wanted payment upfront and tip I mean why can’t we enjoy our meal and table service if your asking for a tip, to ask upfront doesn’t make sense to me because we want some service first to decide on tip amount, and to order it online was a big hoo ha was taking forever, for 2 pizza not even big pizzas 3 sides and 3 drinks was coming in at a whopping 72£ on the expensive side but the rigmarole made us scrap it and opt for a quick easy McDonald’s that cost us less than 20£ for 4 burgers 6 nuggets 3 fries and 3 drinks, would have preferred the pizza but with so much hassle just to put the order in and asking for payment and tip upfront was a no for me

We got a delivery from this restaurant through Deliveroo. Firstly they got the order mixed up and made the stuffed crust on the wrong pizza but that was still ok and forgivable. However then… we noticed the vegetarian pizza on deep pan was RAW and I mean so raw that you could make shapes with your finger on it like play doh. I am shocked that it even passed quality control if that’s even a thing there…. Very concerning. Won’t be ordering from there again and definitely won’t be visiting.

Called in for dinner and met the wonderful Grace. She was so friendly and attentive during our visit. She is a great ambassador for the company. Pizza was superb.

It was busy shown a table pronto and paid but I thought all thd pizza tastes nearly the same 90% dough and lacking on filling

Self service once you actually order from table Buffet salad bar was OK but sauces could do with being signed as to what they are as a few look the same But staff helpful and pleasant even though it's a busy place

Excellent service throughout without being overbearing Great variety of food Clean restaurant Friendly staff Voucher for free kids buffet Toilets clean

The restaurant was extremely busy on our visit, but helpful staff were on hand to assist. The staff were attentive to the people queuing and gave regular updates on timing for getting seated. The food was fresh and tasty and would definitely go back.

Manager was hilarious and very welcoming at same time, food came in good time only criticism is maybe more options for bottomless drinks but staff were superb

Dos buffets de pizza, todo lo que puedes comer pizza y pasta gd selección de zumos Personal atento y amable Ocupado para el almuerzo

that was not good shocking food cold never seen pizza like want refund

Who ever seen CB 394 review its not true he/she leaves negative reviews for anywhere and everywhere for over small things so please Don't believe him/her because it's all a lie

I had PREBOOKED at table for 1:30 and in the special request part of the booking told them to be on the lookout for a 5'11 mental defective with brown hair and blue-green glasses wearing a SUNFLOWER lanyard. When I arrived, there was a Giant line and no one supervising it, I also made it Obvious in my booking that the person in question is SPECIAL NEEDS and requires a PHYSICAL menu but either they don't have the brains to be bothered with folk like me or they just don't read their damn booking list. The guy didn't even look at the stupid booking when I handed the bit of paper over, then the pudding-headed child “manager” didn't give the freak it was “serving” a menu like it had been asked for. If he'd bothered to read the idiot's paperwork he would have realised what a fool she was and dealt with her accordingly. To make matters worse, about 5 minutes after the first member of “staff” arrived, a second one came to take the oaf’s order… it was at that point that I decided enough was enough and told him that there was NO WAY I was going to stick around to be treated like a buffoon when I had done the right thing, prebooked, given CLEAR instruction and brought the paperwork with me STATING what those instructions were. It was bad enough trying to get your useless stupid website to cooperate in the first place. You need to realise that 1 When A Person Books A Table They Expect To Be Dealt With Separately To People Who Have Not Booked 2 Not Everyone Is Capable Of Using a menu on a phone screen or App Or Whatever. 3 When You're Pre-Warned About An unaccompanied Person With Learning Difficulties Visiting Your Establishment Heed The Warning! Never ever again. It was absolute mayhem A 4-year-old child could have run it better. Get a grip! Seriously Pizza Hut! You need to do a lot better. The ABLEISM is beyond disgusting. Didn't rate the food because I didn't get any this time. Miffed and disappointed. Shape up or ship out!

Food was very fresh. Pizza was delicious,sides and pudding were lovely

Everytime we eat at pizza hut braehead,the food,service and cleanliness of the place are absolutely top notch! The manager is also a real credit to the place,I've never caught his name,the guy with the beard and glasses,he is an absolute gentleman! On our visit today he went above and beyond when He helped a blind customer not only place his order but collected his food and sides from the salad bar and also helped the man get to his taxi outside the centre. Can't speak highly enough of the place or the staff.

left note not to put peppers on, which was ignored by restaurant. Food was delivered luke warm

I ordered 2 pizzas but received only 1?

Slow service, base of chicken supreme was slightly undercooked, no apples in the salad bar.

We popped in here for dinner before heading to the cinema. It was our first ever visit to this branch and we weren't overly impressed. Firstly, this is now the nearest pizza hut to us as they closed our locals down which we find hard to believe because our locals were always mobbed with ques out the door but this branch was practically empty. The service was a bit hit or miss, we were served by 3 different people, only given 5 minutes to read the menu and order this was even before getting our drinks? Our mains didn't take long to arrive and some were a little undercooked. No staff member ever approached us to see if everything was OK, we then ordered desserts but these took forever to arrive! They didn't taste the same as they used to and definitely not worth the price! Then we asked for the bill but this again took about 20 mins. The atmosphere of pizza hut definitely wasn't there, for example yhe ice cream factory was just sitting on a table, bowls of sweets sitting on the table, not like it used to be attached inside the wall with all the dispensers. The salad bar wasn't great either many things have disappeared. Pizza hut used to be a favourite but its easy to see why they are closing down everywhere...

We ordered a meal deal for two which inc. two pizzas and we only had one delivered. Fried we’re freezing also ! Pizza we do get was nice though. But we ended up not having enough food for us all and had to order from the local chippy.

Staff fantastic really attentive couldn’t ask for more

waited two hours for an order that never showed up

Prices are extortionate for the food you get. Tasted like a frozen pizza. Not worth £23 then 3.50 a can of juice. Won’t be back

Over 2 hours late, food was luke warm at best. Total waste of money.

Ordered food at 16.56 and it didn’t arrive until 19.11. Food was cold when it arrived

Ordered at 5pm. Accept that traffic could be heavy, despite living a relatively short distance from the restaurant. Pizzas and side delivered stone cold at 8pm.

Good pizza and a great deal with the daily all you can eat menu. Clean and nice place to grab a quick meal ok celebrate something with the kids. You can eat all the pizzas they serve with the menu deal so you can test them out. The salad bar has a lot options too and including the cheaper all you can eat menu till 3 pm daily. The ice cream and soft drink also am an be added for some extra with the all you can eat menu for that it is all you can drink 😁. Comparing to pizza places not fast food category it holds up pretty well I would say. Tasty and fresh.

Food and staff are amazing, my favourite place to come for food! Highly recommend, Served by Liam many of times, nothing is ever a bother, he’s always happy to help and all staff are lovely always had the best experience!

Breahead Glasgow branch is the best by far

Enjoyable food, cooked well, pleasant service

Food was great but arrived near enough stone cold

Food hasnt arrived and the restaurant is now closed

Food was cooked beautifully and arrived warm. Tasted really fresh considering traffic conditions

Food was very cold when it arrived.

Decided to pop Into Braehead shopping Center for a bite to eat. As Pizza Hut looked inviting we thought we’d give this branch a try. I’m pleased to report the service from the staff was very good , as the Manageress was on the ball…..! Food was presented well, although the dreaded salad bar could have been presented better ! All in all , a pleasant enough dining experience !

Friendly atmosphere and helpful

Pizza was meant to feed 2-3 , didn’t even feed 1 . Was brick hard and no where near worth 23 quid

We decided to take a nostalgic trip back to Pizza Hut after many years and it was awesome. In fact, I'm not even sure why we never returned so many years ago. The pizza was excellent, better than what we've eaten recently in other establishments. Just goes to show that you don't know what you've missed until you get it back. Will deffo be making this a more frequent thing once again!

My Oder was missing an item, we didn’t receive the bottle of Pepsi max

Everything looked good but unfortunately all the food was cold.....like inedible cold.....very disappointed.

The staff made the visit. Excellent communication and very attentive. The brand should be proud of their effort, especially in such a busy location. Well done to both the tall lad and blond girl who served us :)

All the staff are so friendly and helpful, this place is run really well. Food is always really enjoyable, never have to wait that long for food even when it’s mobbed, food is good value for the money. Always come here whenever I’m Braehead

I haven't been to pizza hut in ages but was so pleased with the visit. Pizza at the buffet was fresh and hot and crispy. Salad selection was great. The team were efficient and friendly. It was a really lovely visit

Driver took ages, got out lift on wrong floor then had to walk upstairs. Then chapped my door 5mins latet complaining that the lift didnt work when he was pressing the wrong buttons. No offence to the old man but our food was cold when it arrived which was probably due to him.

Freezing cold on delivery. Not good at all.

Best pizza ever lovely staff great food and lovely location if you like come here today

Pizza was cold, we thought for £32 there would be two, one arrived, i will never use again

There was bites out of my food

My pizza was literally inedible. The chicken just was not cooked properly. I reluctantly ate two slices and felt ill right after. So expensive for literally no reason especially considering the food was horrible

Nice food but disappointing for the price

Big thank you to my delivery driver. He was so polite and friendly, lovely chap 😊

my order wasn't delivered, yet the tracker said it was delivered at 17.47 I contacted the restaurant and they informed me that just eat driver didn't show up to pick up order I have agreed with restaurant, that I'll pick it up myself despite restaurant's best efforts to keep the food warm the food was cold -no surprise there as it took well over an hour to wait for delivery, then contact them, then go there and back home never mind my time and diesel to be my own delivery driver, but spending almost £40 for a meal i didn't enjoy at all is somewhat unacceptable I do understand that things like this happen but I don't think I should be paying for the meal that turned out to be a disaster I'd be grateful for a refund Adam

Sharing pizza and two lots of bbq chicken wings were all stone cold which was extremely disappointing since it was for my autistic sons Birthday meal ! Having to heat them up in the oven is not what you would expect after paying over £28 ! Not good at all

Pizzas really good, very different to a visit to a pizza hut a couple of years ago. However, service / order on the app situation was not easy to do and although everyone was friendly enough, for the cost of the total bill you'd expect a cleaner, nicer environment and proper table service.

We loved the value for money offered here. They do menus where you can have a set meal or a buffet food trying different food which includes unlimited pizza, salad, & pasta & ice-cream deserts. We got a kids meal and a kid buffet, that includes free refill drinks, small pizza & chips with a chocolate cake and ice cream for desert and the buffet was drinks, pizza, salad, pasta, & ice-cream, all for around £18.00. The only issue would be it's a very popular restaurant so you might need to wait a little for a table, but otherwise I would recommend. X

I don't know exactly how late it was, but ordered it at 12:45 and it took 1 hour 20 minutes to come. Not ideal when our lunch break at work is 1:45... I think 45minutes is a reasonable time to expect food in but to wait almost double that isn't acceptable. I would also like to add, delivery time was between 35-50 minutes when I order, so it was extremely late. When the food arrived, it wasn't hot... It was hardly even warm. Just incredibly disappointed.

Overly familiar staff, pizza is a bit basic.

First time here and had a lovely Gluten free Hawian Pizza. My sister had a flatbread with Chicken and Cream Cheese and Salad. We both enjoyed it. The staff were very nice and helped me activate a gift card I had been given. They have really good deals for families on a Saturday. .

First time there & it was lovely staff were brilliant

Pizza all over the place. Toppings stuck on the top of the box. And it’s cold. Not impressed at all!

This is the 3rd time attending this restaurant and on all occasions the buffet is very well managed. Constantly hot and variety of pizzas no waiting for restock. Generally a well run restaurant any time we have visited

Wrong size of pizzas no drink. No new order delivered

Went here with some mates and I can’t lie the pizza was great and the service was good too. Would recommend!

I was so pleased to see so many gluten free options available. And not only that, but everything was delicious as well. Will be recommending the pepperoni and honey pizza to everyone.

Food good order correct happy customer 😀

Horrific hour and a half late and freezing and like cardboard

Ordered food and waited over 1 hour 45 mins, food came and was freezing Over £30 wasted on cold food

Being able to take my food away that we couldn't manage at the time. I bought an extra pizza so took it home for the family which they enjoyed later

Thanks for free cheese, now I’m fatter 🥳☺️

I was waiting for a good minute for them to answer, they hung up on me. Absolutely horrible service, make sure to use Dominos instead! An utterly ridiculous waiting time.

Pizza arrived very cold! It’s freezing pizza! £23 for a freezer pizza that’s a shame and disappointed

Pizzas have got smaller and there's just not a great variety of toppings, kids portions are tiny, soft drink selection is very limited, also £3.99 for what amounts to around 10 fries is ridiculously overpriced, over £50 for 2 small pizzas and 2 miniscule kids meals mean we won't be returning anytime soon. (Staff were polite and service was quick, only plus points)

Who doesn't like pizzahut. Only thing that isn't great is the online ordering but staff are always available to help.

Pizza lunch deals on everyday. Monday to friday.

Food was freezing I expect more from Pizza Hut Bad Bad Bad

Ordered a veggie pizza. It came cold with no cheese and soy chicken on it! I did NOT request no cheese and I did NOT request ‘soy chicken’!!! This has nothing to do with just eat but the Pizza Hut branch said to contact you! He was uninterested dismissive and rude and was basically u willing to fix his branches problem! Said I just had to order an pay for a whole new pizza! Shocking service!

Wrong drink delivered, driver didn't care

No stars at all 1 1/2 hours wait for not just cold but next too frozen pizza which was hard. Went in bin !

Food was stone cold. After driver was assigned it took ages before it even told me they had picked it up from the restaurant. The estimated time changed 3 or 4 times.

Asked for no cheese and got cheese

The staff in the Braehead pizza hut are absolutely amazing. Definitely some of the best customer service I have ever received! Everyone had a smile on their face and were all very happy to help! Outstanding service.

This was my first time at Pizza Hut and I will definitely return, staff really friendly and helpful, pizza's amazing and a great choice of salad and pasta and ice cream for dessert fantastic.

Went here for the lunchtime buffet. The place was very busy. A very pleasant young lady showed us to our table. Ordering via the QR scanned website was very easy, and paid by Google pay with no problems. The salad bar here is pretty good, and goes well with the pizza. The pizzas at the buffet bar were kept well stocked and there was a good variety. Great pizzas!! The pasta was also good. All in all, a good experience!!

Food was 45 mins late, and cold, undercooked and the chicken was so dry couldn’t eat it. Absolute waste of money.

Staff are friendly but need to use an app that don't work to order really

The kids love the ice-cream factory and I like the peace.

Really nice place for the kids and tasty pizza

Food came very punctually. However it was cold and I didnt receive any dips.

Food was freezing cold when it arrived

Service was good. Menu was easy to follow. The food was hot when arrived at table. The kids loved the nuggets and ice cream. The drink machine has the option to add a splash of flavours in the Pepsi. All in, had a great time at Pizza hut

Poor quality food un interested staff and a stupid app to order. At least 6 families left when we were there

Food was very cold on arrival. We had to reheat food. Would not order again.

Fantastic service from our waiter Paul. Was in with my 96 year old gran and he couldn’t have been more helpful.

Excellent friendly staff. Pizza's were brilliant

Food was amazing. Service in restaurant was amazing. Just eat are a joke.

My daughter loves this place. It's very good value - especially the buffet! Can get a bit busy so pick your times. 👍

Ordered through just eat and were sent out the completely wrong order. Unfortunately it was food that myself and family do not like so was a waste and a bit of a disappointment on Christmas Eve. We phoned the restaurant and they said there was nothing they could do and that we would have to go through just eat which we have put a complaint and claim for refund through them. Will not be using braehead Pizza Hut again.