Domino's Pizza in Renfrewshire

Very poor customer service. How can you hang up the phone when I can’t hear you. I called back and this lady tells me they are very busy. I hat a shame

Unfortunately I have to wait longer then 50 minutes for delivery...

Delivery man was MVP after he didnt reach us on the Phone number he tried all rooms of our guesthouse until he found us! Thank you sooo much and it was also very yummy

Delivery driver stored my pizza on its side in his thermal bag, delivered a squashed pile of pizza and drove off!

I had gone in having some difficulty with a special offer and the staff where very eager to help out, the issue was resolved quickly and in a friendly manner. The location itself was also very clean and presentable, alongside the food being delicious.

Really really bad pizza, I think they have cut the size of the dough back on the base along with the topping as the pizza hardly fills the box. Ordered a delivery and the pizza was so thin and cremated I thought the driver had handed me an empty box. Phoned up and complained and they sent me another of the exact same wafer thin pizza which is a shame as it used to be nice however, I wont be back and would advise you to save your 25 quid and spend it elsewhere!

Absolutely shocking telephone manners. Called up for a delivery & don't take cash I was told. I then said go ahead & I will pay with card. I was asked for all my card details including security number 🤔 When I said I wasn't comfortable with this she hung the phone up. Great customer service. NOT

Don`t take cash only card bye. Cash cash cash cash cash cash cash & they really dont care about the customers & they never speak about the specials you gota ask...You can look for 3hrs & not 1 person will say......We have specials.

That harley who answered the phone is an absolute fruit bowl never again after a long shift do I wanna hear that squeaky voice.

Ordered on the app, said it was delivered but didn’t turn up. When I phoned the shop about it the worker passed me onto the manager, Kelly to figure out the situation. She walked about with the phone for a good few minutes then hung up on me before even talking and then when I phoned back proceeded to talk very rudely to me and was not helpful at all. She was talking to other people at the same time. A very unpleasant experience all round.

Shout out to Andrew who's an excellent delivery driver!

Great food , Great service , Always quick Would recommend

eh feel like a bit of a wrongin as i hate pizza but swear to god the chicken wings bring me so much joy in life

This is the first and only one i ve come across that claims to need a bill address to deliver food to a truck driver out of all the branchs i ve used throughout the country

Staff are friendly service was good we didn't have to wait long for our pizza

Not impressed. Genuinely didn't know what was in the boxes when I opened them. Bank have been contacted for a refund. noticed their walk in fridge at 20c and left open, at this temp bacteria multiplies rapidly so no doubt there is food spoilage. Great dinner after 14 hours cooking for others! Whole order is in the bin.

order placed on the app for the paisley store. Manager was problamitic and arguing. not recomended. customer service was terrible.

Ordered off the app. While my order was being prepared I realised I'd picked the wrong address. Spent exactly 14 minutes calling the store to have the address changed...noone picked up in that length of time. Order was made and sent out for delivery....still noone is answering. Absolute joke.

Got my order within 10 minutes. I recommend this domino.

Lovely staff members great service and as always great pizza!

Yes they have a seating area but it was not the best. However Domino's don't usually have a seating area so this was a nice touch. Staff were kind and friendly.

John wasn't every helpful or interested in helping with a Renfrewshire gift card, he was treating us like an inconvenience because the shop was pizza and he didn't want to deal with trying to get to to work won't be back again due to the service

Every Bite was Delicious, I can’t wait for my next order.

Paying £20+ for a pizza there should be enough toppings on it to not have to pay for extra toppings

Stay away terrible terrible terrible bad service, bad manager

Very friendly staff, good atmosphere as you can smell fresh dough and ingredients. If you ask them nicely they will give you extra garlic & herb sauce. 😉

Fantastic service from ordering to delivery, no complaints at all. 👍

Made an order for collection on new year's eve, good prices tasted great.

Cheap take out costed around 11 pound for veg supreme

Super close to me and delicious

Cany pay with cash which is ridiclous

Dominoes worker Nathan that takes the calls has the biggest attitude iv heard this year from any takeaway.got order wrong,gave me attitude for it when pointed out,then hung up when pointed out.he should be in back out of sight.no self awareness and manager should have listen to his phone calls. He was on tonight if you wanto go back listen to calls (DOMINOES MANAGMENT)

Apparently no one at the shop can read everyone knows the only reason you order is for the garlic dip everytime I order not once have they got everything right how hard is it to read the bloody slip it's just a joke don't work in a god dam takeaway if your unable to read a ticket rewined the full thing !!!!

I had arranged for a large vegetarian pizza. It was delicious.

Can b a hit or miss at times. this one was o.k. , pricing structure is a bit of a con IMO , they could sell pizzas cheaper all the time and still make good profits

Worst dominos I've had and I've had them all over the UK. The pizza was covered in grease, burnt and dry pepperoni and very bland. I called to complain - staff were difficult. Manager was stroppy. He tried to give me some excuse that pepperoni made the entire pizza covered in grease and assured me that he's been making pizzas for 25 years and knew best. Clearly not mate because your review page is filled with people making the same type of complaints. In the end I got a refund but don't waste your money here :)

Staff Brilliand and Friendly ..Quick service ..

We ordered domino’s and it was meant to arrive at 8:30 still waiting now and it’s 9:00. Ive been to this domino’s before and the food was delicious, hope it’s not cold

Just had an order delivered and yet again, my son's Cheese and tomato pizza with extra cheese is drier than an old flip flop with barely any cheese on it. This has happened more than a few times now. I ordered a Meaty one and toppings really sparse too and sauce missing from top of pizza. After spending £35 on a way below average order, we won't be back again! Over priced crap!!

Just had the most awful pizza delivered. The sizzler dry as an old stick. Hardly any cheese or topping on it. Freezing cold when I got it,even worse when I tried to heat it up. Seriously never again I spent £22 odd at Dominos. It's an absolute rip off never again. Cutting down on the toppings now as if it wasn't bad enough before. Stay well clear yuk!!!!

3 NASTY HAIRS !!!! DON'T ORDER FROM THIS PLACE , I was HORRIFIED & TRAUMATIZED by our pizza , 1st the box was covered in chicken peaces as we EAT HALAL MEAT ONLY, 2nd I bit tip off of a CHEESE ONION slice only to see a ginger/blonde curly hair sticking out from under the cheese , then as I checked the rest of pizza found further 3 hairs baked into the surface of it ! I WAS VIOLENTLY SICK FOR 2 HOURS

Freindly delivery driver but by far the worst dominos pizza I've ever had. I've eaten them all over the world, including 3rd world countries. Paisly branch is an utter joke. Pizza was burnt and dry, like it had been reheated. The manager is obviously useless

Used the darnley and barrhead branches regularly with no issues with quality, first time using paisley, felt let down.. sorry paisley

It's alright, didn't taste as good as expected from dominos, was a bit more greasy than normal

Was amazing 2 pizzas for £20 bargin too

Very clean shop very friendly staff

Too much cheese on the pizza for me but some would prefer that.

I wouldn’t give the pizza I had last night to a homeless person , it was that greasy all of the toppings fell off ,I pretty much had to build my own pizza but even then it was cold , by far the worst dominos I’ve ordered from

There are better around but this one falls short . The staff are friendly enough but the food isn't that great ! ☹️

I want to personally thank the Domino's shop in Paisley for providing great customer experience. Always delivers on time and the drivers always polite and smiley.

We love pizza and Domino's pizza is specialist for it. Good price, very good service, amazing pizza and chicken wings. Tasty. Yummy.

Awful place. Dirty shop and awful food! AVOID! Staff seem clueless on the phone and when collected still had to wait. Shambles.

Guaze Street Domino's is my local shop. Usually its OK, but on this occasion the pizza was dry and over cooked. Toppings were burnt.

damm good pizza at old domino's

Had an amazing pizza was served by Natalie and the person making the pizza if i saw correctly was Lewis great customer service will definitely come back

Pizza was like eating cardboard, stingy with the sauce, I don't recommend

Not even an option for a meal for one. You need to collect or spend 20 quid.

Ordered the £21.99 deal that was sent to my phone..ordered it , it got delivered minus the cookies....sad show Domino`s my granddaughter was looking forward to her cookies!!

Disappointed when I phoned looking for the same deal that I've had for months and told it was no longer there . So I was going to cost another £10 .. Poor !!

Cant go wrong with dominos, 7.99 deal

Great process. Order receive updates pick up when ready. No waiting about!

Couldn't really complain, I was a bit skeptical ordering from here as hasn't been the best in the past and generally a bit pricey for what you get. But everything was really well cooked, pizzas were great and the cookies were delicious. Didn't take too long for delivery, I wasn't actually keeping track but under an hour anyway. Good for a busy Friday night

Placed an order for delivery with Paisley Dominos only to phone back after an hours wait to ask where my order was. They apologised that my order went through as collection which is fair enough - mistakes happen. I was informed that a fresh order would be made and they would get that send out ASAP. On arrival, the order was clearly the same order that had been sitting waiting in collection. The sauce on both pizzas were dry, both were barely warm and sauce on the hot wings had dried up too. I phoned up to complain as it’s a lot of money to pay for such poor quality food - the manageress was adamant that she herself had disposed of the collection order and there had definitely been a replacement order sent out to me. When I explained the state of the order and said what I thought might have happened. She then credited £40 to my account which I thought was brilliant and I did get an apology eventually so all was well. Tonight I phoned up to claim that credit to be informed by the Manager George that there was no such thing. His attitude from the minute I explained what had happened last week was absolutely ridiculous. Not only was he rude and oddly defensive but he was completely argumentative - telling me that I got a replacement order sent out. I assured him he was wrong and asked him to check with whoever promised that credit. Afterwards, I stated his attitude was now the real issue. He then blamed the whole thing on the manageress who supposedly ‘didn’t put it on right’ and he will speak to her next time he is on duty. If she’s reading this, I apologise but it’s something you did say you would credit to my account. I can see from previous trip advisor comments that the customer service and poor quality food from Paisley Dominos is a consistent problem. This is the first time I have ever complained on a social platform - sincerely because I have never been spoken to like that before. Genuinely can’t believe that a Manager has the audacity to speak to a customer in that manner and be so disrespectful.

Loved it but love pizza thanks again for having us.xx

Really really nice delivery guy! :) Yummy pizza too, took a while but worth the wait.

It's a Domino's.......overpriced but if you get a deal it's well worth it.

Always had good, reliable service and tasty food from here. Never disappoints on flavour and value for money.

The last 2 times ordered from them order was wrong. So 2nd time called and compiled told me it would take up to 5 days to refund my card. Which wasn't happy about. Asked to speak to a manager she said she was the manager. I waited 5 day still no refund so I called them they still had not refund my card its sitting on account. 😡 so to get a refund I have to give them my card detail again. I'm now waiting on a so call manager of the place to call me back. My suggestion to anyone that use them check your order before leaving the place. I never had this problem with any of the other shops. We see how long it will take for this so called manager to call.

This store owner needs to get a grip of his staff. 2 pizzas and sides ordered. One pizza was so undercooked it couldn't be ate. Garlic bread the same also. Second pizza under done but at least we could eat it...... Giving up with this place. Last time we ordered the pizzas were cold.. well done Domino's!

You can watch the busy staff preparing the pizza, and there is also a small sit-in area available for use as well.

Ordered Pizza with extra cheese. Got Pizza without any cheese at all. Well done!!

Quick service, fresh good taste

If you like half cooked personal pizzas then this is the place for you. Other than that it's ok

Great price and fantastic food the staff are very nice nd helpful I like that you can see your food being prepared it is a good way to do things

Good pizza,friendly staff..drivers and counter staff have great sense of humour.well worth a visit ,especially evenings..some of the antics and banter between the young and older staff is hilarious..two drivers ..known as the Brigadier and Sgt Major should be on a comedy act..Dads Army does not compete when these two get going..

Excellent service and the pizza was first class !

Best pizza and express service and offers

I ordered 2 pizzas out here last week and they were soggy and cold and there was onions on a plain cheese pizza. I left a review on one of their websites and the are manager emailed me being very rude. Defo won't be back

I ordered 2 pizzas from here and they were soggy and cold and the cheese pizza had onions on it. Sides were cold. I've heard a few people say the from this restaurant I wouldnt order from here again

love the barbeque chicken just melts in your mouth perfect

Good pizzas but really expensive.

Made quite a large order to feed 10 girls as my daughter was having a birthday sleepover. Large dips omitted from order. Delivery guy was lovely and came back with dips but in the meantime we realised that 3 other things had been omitted from the order. Phoned and asked for a refund of these items. Told it would take between 3 and 5 days to go back into my account!!! Got an apology from the delivery guy when it wasn't his fault but absolutely no apology when I was on the phone to the shop where the mistakes had been made. I understand saturdays will be busy but an apology goes a long way and that is basic customer service! Will think twice about ordering from here again.

absolute shitebags, wasn’t open until they said and continued to be rude - staff didn’t have the decency to apologise and or speak to us in person

Always a good pizza but you can wait a while. Online ordering is great.

Took awhile to get my pizza,as staff were busy with their home delivery service

Rude deliver I have never experienced that before.

Close too soon every night. If it says 12, close at 12, not 20 past 11

I went into Domino's last Tuesday for the buy one, get one free deal. I ordered two large Hawaiian and Pineapple pizzas. I would say they were doughy and there was hardly any cheese on the base. It was very tomatoy with not a lot of pineapple and ham. I know it was £17 for two and I would have been angry if I paid that for the one - they are vastly overpriced if this is the prices they are charging and yes, I was disappointed. Another thing I noticed was that none of the staff were wearing rubber gloves so therefore they all used their bare hands to handle the food and preparation of same, not very hygenic so I definitely won't be back.

All my visits to this pizza wonderland have been brilliant. The chicken and ham which I have is excellent, So are the wedges and garlic bread.

Normal dominos...cant put in same lane whit west end...good and nice anyway.

Just received our Pizza delivery today 21st January 2017 at a cost of £26.95 and the quality of the pizza was terrible when my wife contacted the restaurant to speak to the Manager Kevin Murray to explain that the pizza was uncooked she was fizzing about his unacceptable attitude he did not offer an apology or a solution stating that because we ordered extra sauce this was the reason???? not much of a chef but can tell when the pizza base is undercooked and the pepperoni is firm.As like many folk we will vote with our feet and never order another Dominos Pizza again avoid this restaurant if possible.

Have had multiple late orders and its a bit overpriced, pizza hut just up the road is doing large pizzas for 5.99 - more worth the money.

I have never had a problem with this place and I have been using it for several years now. Great pizza. Their mobile phone app is easy to use and tends to always have a buy one get one free offer :). Don't think I would pay full price here.

Manager needs a lesson in manors! Staff used my contactless card when paying for pizza and over charged me over double the original price. I stay over 40 miles from this store and only ate there because of work . He expected me to drive all the way there and back to receive a refund on my card with no compensation what so ever Horrid attitude and no customer service. Contacted head office to complain, let's hope it can be resolved. I can understand why the star ratting is lower than other branches

I order all the timefromdominoes oaisley and have never had any issues to be honest

Wrong order 3rd time in a row,heard the manager swear and insult me to the attendant on the phone,

Ordered a pizza the night before with no delivery my fault really for ordering to late but when I called the next day they had no record of my order on their system having to phone customer service to either get my money back or pizza delivered apart from that most of the pizzas are really nice only had one bad order

Absolutely a joke I got hung up on even before I had finished my order also I called back to see when my order will get here got hung up on again over an hour now & still no pizza I will not call this pizza place again very rude & don't give a dam attitude.

2 hour wait for pizza...couldnt even be bothered to answer phone

I've ordered from Dominos multiple times since I moved to Paisley in August, and from my past orders I can say one thing, the time you order will tell you the quality of your food and delivery time. The weekdays around college-end times, the pizzas will be nice, properly cooked and look nice, other days they'll look horrible ask take a while to arrive. On a good day it'll take between 20-30 minutes to get here, but other days I've waited up to an hour and a half. So it's good, depending on when you order.