Pizza Hot 4U in Maidstone

The restaurant promised a refund as they had run out of food and sent me food I didn’t order but they HAVNT done the refund

the food from here was full of grease .disgusting !!!

Portion sizes were tiny. Completely ignored notes and missed items

Tasteless chicken strips, burnt lamb doner meat, cold chips. Small portions

The men who delivered were rude to us on the phone when they couldn’t find our property and made us come out to find them late at night, one of them laughed at my stutter, it was a 15 min walk to get my food as they wouldn’t drive down the track so it was freezing by the time we ate it

Won’t be ordering from here again awful place!

I am a 34 year old female who was made homeless due to due suffering from sevear domestic abuse. I never ask any one for favours and I never beg for anything. Despite being homeless I also do my best to care for my community. I went into this shop a few times this week due to the menus on the front window showing meals from £1.50 up to £2.50. The first time I was turned down and told that this menue is only available before 6pm upon double checking the menu I politely accepted what the man was telling me and walked away starving hungry and disopointed but also happy that they themselves had just confirmed that if I came back on another day before 6pm i would be served this affordable meal. So the following Wednesday with only £3.50 in my account and not having eaten in days! Today I walked in between the hours of 4pm and 5pm and ordered the meal advertised on the menus on the front window that i was told I would be served if I came back before 6pm. I ordered a £2.50 3 children wings, chips, and a drink meal deal along side the £1.50 pizza clearly advertised in the window which I was told I could order before 6pm and the man at the counter proceeded to shout at me that I could only get a 7inch pizza for £10 and the 3 wings and chips with out a drink for £5, then changed it saying that it's £1 to buy 3 wings separately and £1 for small chips. When I smiled back and said ok I will buy that he laughed at me and said that it's a kids meal and I politely explained that I was broke and homeless due to domestic abuse and hadn't eaten in days due to my benefits being messed up. This is when he just started shouting at me more saying I could not buy the meal for the advertised price and that it would be £5 for 3 wings and chips with out a drink. I felt so upset but kept calm and explained to him that this was false advertising and I had a right to buy it at the advertised price. Ultimately he gave me the whole advertised meal at the advertised price but not before baring me and telling me that they do not serve tramps. I might be homeless but it's through no fault of my own, I have no addictions and keep very clean. Knowone deserves to be treated in this way. It doesn't matter what your income or personal situation is every one deserves to be treated with dignity and respect. Needless to say I have reported them to trading standard and food standards. If I could have rated this place 0 on everything I really would have. Someone needs to close them down. There's another shop just 2 stores down that are a tiny bit more expensive but have excellent service, and good food standards. I would strongly advice going there.

The food was cold on the delivery, not good, pay money for food and arrives late and cold . Not fair on customer

Chips were inedible and rock hard. Wings were black inside and greek salad contained no olives

Food came and quick and on time. Someone below said their wings had blood in them, mine did not, in fact they had a good amount of spice to them, and I rather enjoyed the chicken burger.

very yummy chips and quick service. free sauce too 😜

Tasty and affordable with 100% hygiene. My boys love this place.

Ordered for delivery…. Driver called me to ask if I would come out and collect my food Ordered pizza garlic bread which had no taste very little garlic … And also ordered a meat feast pizza which turned up burnt.

Banned me after selling inedible food

Banned me after selling inedible food

Banned me after selling inedible food

Banned me after selling inedible food and refused me refund

Banned me after selling inedible food and refused me refund

my chicken was pink so like not great

Chips were little bit hard and chicken was undercooked. Avoid

Food was warm when it arrived and the chips where only warm in the very middle of the pile but 75% where cold

they need to advise people their fried chicken is spicey

It was a little cold on arrival, but otherwise okay. Portion size is a little on the small side for something labelled "Large", I'd hate to see the small. Delivery guy was friendly and nice.

Very good value for money. Arrived earlier than expected. Could have been a little warmer but apart from that it was good. It had definitely improved over the years and will be using again. A🙂

Probably the worst kebab I have had, mixed Donner was very dry and burnt with chips like cardboard. Also a really small portion for a large kebab. I appreciate they cater for the drunk aftermath of a night out so I don’t expect top quality/Michelin star food but it left a lot to be desired was not nice at all.

Everything cold, chicken was spicy instead of normal fried chicken.. no coleslaw, just a little salad. Terrible

Asked for chicken doner, tried to charge me for large when I asked for a small. Then the chicken was burned into charcole. Get a new one and then see it is burned again but then they smothered it in sauce to try make me not realise it wasn’t burned

Ordered deep pan pizza, had a thin crust slightly burnt pizza, contacted company to fix, staff refused to send a replacement, stating that it would be two hours for a replacement. Having to take it up through Just Eat. AVOID.

Best pizza that I’ve had in ages 🥰

The food was late and only just warm. Not happy 😒 specially as we use this place lots and normally don't have this sort of problem

I didn't get enough food, nor was my money refunded

Driver did apologize. Best pizza I've had in a long time.

unfortunately all the chicken wings were burnt and dry and the chips needed to be cooked a little longer bit disappointed as ordered from here before and it's been fine.

I didn’t receive what I ordered? I ordered a deal which stated..deep pan chicken mushrooms and sweetcorn hot4U plus 4 pieces of chicken with a fantastic. What I received was…chicken and sweetcorn deep pan pizza with 4 slices of garlic bread and 5 pieces of chicken nuggets???? Very disappointed I didn’t get what I ordered

I asked for a bean burger and received a meat burger.

Hi, sorry to complain as I’ve never had an issue but I ordered a burger and it wasn’t cooked properly in the middle I couldn’t even bite through it.

Lovely food, unfortunately the pizza was stone cold

Good food at an affordable price

Food was cold and sent an email thinking it was never going to turn up as it said food delivered then got my food cold

Definitely the best garlic bread we’ve ever had and yet again all food was incredible. The food is always delivered quickly and always hot. We will constantly be back time and time again

the pizza was cold, the chicken was cold, the garlic bread was cold and burnt

Thank you once again, only place me and my partner like to order from. Price is good and food always arrives fast never had a problem with you lot keep doing you. ❤️

I always order from you guys no trouble and its always nice but last night it was cold.chips were under done and I ordered donner and kofta kebab and just got donner

The food was very good and worth the price, we largely underestimated how much food it would be for the money. Everything tasted good and delivery time was also good.

The chicken is so spicy that it couldn't be eaten my poor kids we're crying because of how spicy it was there needs to be a warning on it as it only says peace of chicken sorry but I was thinking it would be be like any other peace of chicken that you get for chips shops

Sent out wrong food but didn’t want to solve the problem on the phone , also asked for salad in my burger and they didn’t put salad in it and the chips was cold and hard

always accommodating to any changes I need , never had a problem ordering from here 5 stars

Food was Meh, they didnt give my corn on the cob was looking forward to it

Much cheaper than my local kebab place.. and good quality was decent.. I particularly enjoyed the Chicken Fillet burger!

Bigger portion next time please

Food was awful - cheese bites were burnt and pizza was somehow undercooked. Also ordered a Fanta and they sent a tango. Won't be ordering from here again.

Price was good for what we got, especially compared to other Pizza deliveries. Unfortunately both the pizza and the garlic bread felt a little under done and doughy. As the order was a little late, which was fine, felt like they rushed it a bit. Lots of apologies for the timing which was appreciated

Ordered a £6 quarter pounder meal and the food was ice cold and burger was not fully cooked! A one star is too generous.

The chicken nuggets were crispy and awful colour and not nice chips were fine and nice won’t be ordering chicken nuggets here again as it’s not the first time it happened

The service is worse than terrible. Will never go back there again.

Absolutely disgusting! Rude and nasty staff, hung up when I tried to complain. Stone cold and the extra pepperoni is a joke..it a wafer of pizza with no topping! Absolute joke.

I've ordered from here once before and they sent thin crust after ordering deep pan, which I just wrote off as a mistake. This time the pizzas were cold when they got here, neither of them tasted great at all. I also ordered deep pan again and it was thin crust. Won't be ordering from here again.

Pizza - good Chicken wing - very bad, soggy, dry. My standards are low on chicken wings and even I thought yikes

Everything was great but the past two times I have paid extra for stuffed crust and Havnt received a pizza with stuffed crust

Great food and great service was just missing some items for the meal

Pizza was slightly squashed one side as the box had been tipped. Everything else was wonderful as usual

Always order from here. Great service and great food thank you.

Staff are welcoming and very helpful. Will be returning again. Definitely in my top 5 places

Chips tasted rubbery Burger tasted reheated Garlic pizza break looked as if it just had a pot of garlic sauce rubbed all over it

Chicken kebab and chips nice Chicken kebab in pitta nice The delivery driver was nice and friendly

Good takeaway and priced well and good choice of food ordered a few times from here and always been good

Chicken donner was over cooked, chips were under cooked. absolutely disgusting… ordered a 1.5 litre bottle of Pepsi & got 3 cans instead… also asked for no onions and seemed to have been given extra!!

They think they can get away with bad food/bad service just because most of their business comes from drunk people on a Friday/Saturday night. My friend and I ordered 2 pizzas separately, both raw. Asked to be cooked more. One was cooked again(still very doughy). Second one was accused of not returning it. They cooked another pizza with half the toppings missing. By this point we had been waiting a long time so asked for a refund. Was met with hostility and given half of the money. They make their prices up as they go along. Food honestly terrible. Go to the shop two doors down

The chips were very dry and the chicken pieces were very spicy, almost like having hot wings. Only part I enjoyed was the garlic bread.

The food was so disgusting and chicken was smelly just wastage of money.

Their pizza is really salty and tastes bad. I wouldn’t recommend. I decided to give them another chance but it was worse this time. A big NO for me

Yesterday evening me and my family ordered a pizza mozzarella sticks and chips from this restaurant we’ve had food poisoning all day the meal it’s self came cold and a hour and twenty mins late I had to call the restaurant after an hour for them to retake my address because they had taken it else where first we ordered a medium pizza and was charged for it but was given a small the chips was raw and the mozzarella sticks was over cooked I’m really not satisfied with the service and definitely would not Recommend this place for food at all 👎

Amazing out of stock of garlic bread so they gave me 6 wings ❤️❤️❤️ Instead so kind

Pizza lovely, chicken very dry-over cooked

Cold and didn't even get the ribs that were on my order

I could tell they put water in the ketchup and warm drinks

Ordered a pizza, turned up cold. Called the place and one of them put the phone down on me when I started complaining. Called back and they said they'd send the delivery driver back round to get the pizza in 5 minutes and send a fresh one. 7 or 8 phone calls later no one is answering the phone. 25 minutes later I've put the cold pizza in the oven to warm it up

Order never came despite ring wait for refund

Delivered still hot and surprisingly decent food ! Would say good value for money and I would order again

Ordered the family fayre which is supposed to come with chicken wings and a bottle of coke. We got three cans of pepsi and two bits of southern fried chicken. That's NOT equivalent at all how are we supposed to share our two bits of chicken and there wasn't enough drinks for everyone. NO attempt to communicate the changes as I would have cancelled if I'd known in advance.

Chips wasn’t cooked Rolls was awful

food was edible, not the worst but not the best

Food was stone cold there was no toppings on then no stuff crust worse pizza place iv ever had

Didn’t receive what I asked for and what I did get I was allergic too

Food was amazing but they didn’t give me the large coleslaw I was supposed to get with my order. And the chips was meant to be 4 portions but was like 2 portions. So a little disappointing.

Possibly the worst take away I have had in Maidstone. Chicken was inedible. How they could send this stuff out I have no idea. Will never order again

Chicken was bland. Chips undercooked. Pepperoni pizza only had less than 1 slither of pepperoni per pizza slice. Very disappointed

The seafood pizza was missing the seafood!

Food cold donnor meat taste off cheese and stuff been swapped out off the order with out even calling or asking

Food quality was poor, chips were soggy, chilli sauce was horrible, will not be coming back here.

Good food at a fair price nice pizza to

Wrong food turned up and it was cold

Didn’t receive what I ordered, and was late to call and get it.

Chicken wings was salty and seemed old not fresh, chose hot and spicy for pizza but was not spicy at all, was not informed about unavailability of items and was replaced with something which wasn’t as good as the unavailable items. Overall was not satisfied. Maybe if order earlier in the day instead of at night maybe get better service.

When it was delivered the state of the pizza was disgraceful. It was thrown in the box and no care taken whatsoever. Will not be ordering from here again.

DO NOT ORDER FROM THIS PLACE - THEY ARE NOT TO BE TRUSTED AT ALL. Sent the wrong order .. I ordered 2 large chicken shish kebab and got delivered disgusting chicken doner meat which was cold and smelt like cat food, instead. They have tried to pull a fast one on me. The rotten chicken doner kebab meat went straight in the outside bin of I stop it stinking the house out. I am waiting for my full refund

Food was tasteless, ordered it and it was over a hour and half to get delivered. Turned up nearly 2am Awful

The fried chicken was not edible. The skin was so tough you could tell it had been sat under the heater alday and was the last chicken left in the shop for the night.

The wings are made from bush meat and are fried in the same oil they use to cook the pizza, meat lasagne and deserts 😼😳‼️

Food was cold and dry. Not there best effort