Pizza Express King Street Manchester in Manchester

Had the best time with exceptional service from Peter!

I recently visited Pizza Express and was thoroughly disappointed with the customer service. Upon attempting to claim my rewards, the waiter initially informed me that I could do so. However, due to a system issue, I was unable to redeem them. During this process, a lady approached me in a very rough manner, stating that I couldn’t claim the rewards. Her rudeness and lack of professionalism were unacceptable. I expected a higher standard of service. This experience was not about the inability to claim rewards, but about the appalling customer service. I feel compelled to share this disgusting experience to highlight the need for better treatment of customers.

Great place to meet with friends. A place with gentle music in the background, where you can talk without shouting. Excellent food and very nice service. Very nice waiter with a great sense of humor. I highly recommend this place 👍🏻.

A lovely meal and excellent service from Katie

Brilliant service from Katie tonight, thank you!

Lovely dining experience with a very friendly team of staff.

Peter was brilliant really funny! Gabriella was a fantastic host, food came quickly was a pleasant evening thank you guys! Keep smashing the hospitality slog 🫶🏼

Came out looking for driver/delivery person and was looking for him for ages but he was just standing on his phone and didn’t approach me

You know what you are getting, with Pizza Express and we went for a quick lunch with the whole family. The table service was outstanding. Peter and "Fred" the funniest waiters in town. Sharp, dry wit AND tasty food - what more could you want? We felt uplifted leaving this place. Only the little one went for dessert. The face says it all. Strong recommendation! ♡♡♡♡♡♡

Really great food, fantastic, friendly and knowledgeable service from our server, Peter who patiently helped us start out with the app. Will definitely be going back

Always a warm welcome here and this visit was no exception. Shout out to Katie who took care of us on what was a very busy night. Excellent service - friendly as well as efficient. Chefs did a spot on job as all the food was excellent. Love the vibe of this place. Wouldn’t go anywhere else for pizza in Manchester.

Delivery man couldn't find our address

Excellent pizzas. Good staff and that guy helped us to sort out the app and payment. Only criticism. The seating in the booths is too low for the tables. We saw a few people sat on coats, so we had to do the same. Cushions could be useful.

The pizza is amazing, i definitely recommend asking for both the garlic oil and the chili oil. It tastes amazing with every pizza type! The staff were very friendly and accommodating!

Lovely service. Great for our light lunch. Really not extortionate. Quite classy.

El servicio al cliente fue excelente, el gerente fue fantástico con nosotros y especialmente con nuestro hijo de 6 años que realmente cuidó y bromeó sobre lavar los platos

Long wait for food despite the place not being very busy. Asked for some water and waited over 10 min for it to be brought to the table. Dirty glasses with lipstick still on it, I presume not checked after taken out of the dishwasher - disappointing! Had to grab a glass from another table. Pizza relatively small (ordered standard size)

90 minutes after i ordered the food they canceled my order . Really poor service

We visited this branch of Pizza Express after a day in Manchester and as usual we received a warm welcome, and loved the Tuna Niçoise Salad which was serviced promptly and was well presented and delicious as usual. Our waiter Peter was very helpful and friendly. He helped us with the App and was so much fun too. The building was spectacular as well as having tasteful decor. There were very high ceilings and on a winters evening this could have been cold, but additional heaters had been added. Lovely experience and we will definitely go back.

One of the chain outlets in Central manchester, which was nicely laid out. The staff were great and the food was satisfying without being world beating, hence my star ratings.

Visited Pizza Express with my Dad before going to the theatre. We've always like the pizzas here (American Hot 🔥) Peter was our waiter. He was very friendly and helpful but also very bubbly and funny too. We had some banter and a laugh with him every time he was at our table. It's nice to see someone who enjoys their job, is good at it but also makes your evening a little bit more special too. Thank you 👍

Came here tonight and was really pleased to see that there were many new items on the menu. I tried the new chicken parmigiana and it was delicious, will definitely be ordering again. I love this pizza express, the interior of the building is so beautiful and all the staff were so friendly. Particularly our waitress, Niamh. She was so lovely and attentive. Really nice evening!

Shout out to Niamh. She was excellent —kind, friendly, positive, attentive, and thoughtful. She ensured we had everything we needed, making our food experience in Pizza Express outstanding

Fuimos a cenar camino al AO Arena. Es un gran entorno, buena comida y buen servicio. Fuimos a Pizza Express debido al gluten - opciones gratuitas y cuidado, y no nos decepcionó. Nos gustaría reservar de nuevo.

Staff were very helpful and friendly, food was standard pizza express food, you know what you get, it was got, fresh, cooked well and arrived quickly. Thanks for a lovely twixtmas family meal.

We had a train to catch from Victoria and needed a sit-down meal, but with quick service. This place fitted the bill and didn’t disappoint. Didn’t need to rush our meal as it came very quickly. Thank you Pizza Express.

George was exceptional, very kind and attentive. He made sure we had all we needed and made our visit the highlight of our day. He is a credit to Pizza express and always has a smile on his face. Even though the restaurant was very busy you couldn’t feel it for a second from his service. Thank you George we will be back soon.

Food was good, better than we normally get at other pizza express restaurants. Have to say the service was exceptional too, really enjoyed our time there and would recommend if chain pizza is what you're after.

Old good reliable pizza express ….

Peter at King Street manchester was amazing Very efficient, good with customer brought a smile to customers he serviced. Thank you for correcting me error will definitely come to this pizza express because of Peter. Thank you so much

We had a lovely dinner here. The pizza was really good and our waiter was brilliant!

very fast service and good pizzas!!

We had a great meal here last night. The gentleman who seated us was very friendly and a great host, especially considering how busy it was. The waiter was also very friendly with quick service. They really made a difference to our meal and thought it was worth a mention

Beautiful city centre restaurant with friendly staff

Vinimos aquí para un almuerzo de Navidad con colegas de trabajo, pre-pedimos que ayudó enormemente ya que el personal salió con cada plato preguntando por individuos por su nombre que es más personal que el habitual "¿quién pidió el? ? '. Todo el personal, incluidos los servidores, era tan educado y hablador a pesar de que tenían al menos 26 personas + compuesto por dos grupos que fueron rápidos y eficientes. La comida en sí era deliciosa, sabrosa y caliente, que cuando se atiende a las masas no siempre es el caso. Tuvimos suerte en que el restaurante no estaba lleno, pero eso no lo quita de una experiencia fantástica y sin duda recomendaría a cualquiera que vaya en grupo pequeño o grande para probar.

We went to King Street for our office Christmas party, the staff and the food was amazing!

Qué mal. Staff wetrok. Llego y estaba sentado, luego esperé 15 minutos para que me ofrecieran una bebida. El lugar estaba medio vacío. Sólo tengo una Margherita, no llegó muy rápido. Hacía calor, no calor. ¡Sí, eso es lo que pensé! El personal estaba bien, así que creo que la dirección de basura!

“I recently visited Pizza Express in Manchester, and it was an amazing experience! The food was absolutely delicious, with every dish perfectly prepared and bursting with flavor. The service was outstanding—friendly, attentive, and efficient, making the entire dining experience even better. I had a fantastic time enjoying the great food and wonderful atmosphere with my colleagues. Highly recommended for anyone looking for quality food and excellent service!”

Peter is the best will always come for him!

Peter was amazing tonight - probably best and funniest service I’ve ever had

Great knowing your favourite food options are there, with friendly people serving . Building being one of older construction has very high ceilings so we found our seats cold being near the entrance.

Food was fine, but there was a lot off the menu when we went, which was disappointing. And no Pizza Express dipping sauce either!

So personally I absolutely LOVE pizza express. In my opinion it is illegal to not get dough balls and the garlic butter is just exquisite. Then my go to is always the classic margarita which is very good but sometimes It’s good to switch it up with incredible pasta. For dessert I would definitely suggest a brownie with amazing vanilla ice cream. For my drink I usually go for anything but recently I found that they have great mocktails, juices and smoothies so definitely try one of them and if you are bringing a child make sure to give them a hat that is free. Elspeth's review is much better than jasmines(pls tell if you’d rather hear from me instead of the likes of her : well let me start of saying an underrated hero served at pizza express is the beautiful breadcrumbed calamari served with lemon ( and if your clever also get the dough balls so u can have it with the garlic butter) same as jasmine the margarita is the order I tend to choose because it’s simple yet perfect. I tend to just get ice cream for dessert and always a appletize for the drink .

the pizza was stone cold. toppings where almost invisible. value and quality was shocking. I will never use pizza express again

First of all,they gave us the wrong order and then delayed are real order by 20 minutes.May I also add that they repeated this mistake 3 times. I usually love pizza express so this is very disappointing!

Snabb service när vi kom dit och trevlig personal. Alla i familjen valde American, några i Classic och några Romano. Alla var nöjda med maten. Finns flera glutenfria alternativ, vilket verkligen uppskattades. Bra hjälp från personalen ang. allergier. De frågade redan vi ankomst om vi hade någon med allergier i sällskapet.

Not a bad meal, we were in the area for a wedding. Service was prompt. The young lady serving us was efficient and nothing was too much trouble.

We ate here twice a few days apart during a trip to Manchester. The food was excellent both times and the service was perfect both times. I have allergies and these were well catered for and the allergen information is easily accessible and available

The pizza was good the salad was great.. really simple I mean it's pizza.

We have visited this restaurant before and returned as the service and food was so good. We were not to be disappointed as once again everything was perfect. We ordered the Tuna Niçoise salad and it is just perfect! Not only that but the King Street Pizza Express is quite a spectacular setting as the building has beautiful architecture and lovely interior decor. Well worth a visit.

Had a lovely catch-up with ex colleagues

I recently dined at Pizza Express and enjoyed both the food and service, which were up to the usual standard. However, I did notice that the portion sizes seemed smaller than before. The location itself has a charming old wooden interior, which adds a nice touch, but the giant seating booths made the space feel a bit less welcoming. Overall, a decent experience, but there’s room for improvement in the atmosphere.

Always a brilliant place for food and the best staff ever

This is our go to spot in Manchester to get chocolate fudge cake. Peter and George gave us great service. The restaurant is well laid out with a beautiful interior suitable for couples or family outings. The food is amazing and reasonably priced

Great service, free dough balls for using the app are a bonus

Great gluten-free pizza & dough balls. Friendly & quick service 🙌🏼

We visited today for our date day, my husband has calzone and I had a spicy sausage pizza which the lovely waiter told me it can be veey spicy so suggested only putting a little bit on my pizza. It was amazing

Food good as always. Service from Peter exceptional, what a great guy ,fun knowledgable , advised us how to get the best from the app. Made the visit really enjoyable ! Thank you peter 👍👍

Totally and utterly flabbergasted at the reponse of the manageress. Unwilling to remove items from a calzone due to company policy.... Which I have ordered on many occasions.....customer skills are non existent no wonder market share is going downhill and up coming pizza places are taking your market....

I love eating here, the app is brilliant, full of offers and discounts. We always end up getting upgraded pizzas, drinks, dough balls each for less than 15 quid per person

Really nice and fresh tasting pizza and lasagna. Great service from restaurant

Had my daughter's graduation meal here, the staff were amazing and we had a great time

We visited this restaurant for our evening meal after a spa day. A friendly waitress called Lisa showed us to our table and did a great job of looking after us all evening. Food arrived in less than ten minutes, Lisa brought us drinks and condiments, everything was perfect and we loved the Tuna Niçoise Salad, thank you!

Came today for a date and wanted to thank both waiters (a young woman and an older man) who both made my experience very easy, food was delicious and the older man went out of his way to get me the best discount as a student, thank you for a great time 👍

A family meal at lunchtime on a Saturday. No problem getting a table. Really helpful waitress. Excellent food, drinks & desert. Leave a cash tip…the server gets it all.

Fancied pizza so called in here. Slightly under staffed bit the service was still good. Tasty pizza even for a non pizza lover. Lovely surroundings. Cool and comfortable after a very hot day.

Really welcoming staff, great food and an attentive service.

Excellent service, good menu choice and delicious food.

Last night, I had a terrible experience at a well-known chain pizza restaurant. We waited a long time despite visible empty tables. Once seated, it took 20 minutes to get our drinks, which were warm and had dirty glasses. Our pepperoni pizza arrived an hour later, cold and undercooked with scant toppings. Our server was unresponsive, and the manager was dismissive. The restaurant was also dirty, with crumbs and trash everywhere. Overall, it was a deeply disappointing visit.

The best Pizza Express I've ever been in... and I've been in a lot! This one feels elevated. Great service and surroundings.

Visited late on a week night. The restaurant was quiet and we were given a warm welcome and quickly seated. Service was great, Peter was really lovely with a great sense of humour. The restaurant is spotless, booths are comfortable and the food was fresh and well presented. Will definitely visit again.

Visited Sat afternoon with family before a theatre show. A really lovely welcome & then fantastic service throughout from Vicky. She was so friendly & helped out with our various requests. We really appreciated how flexible she was & nothing was too much trouble. Pizzas were delicious & the whole meal was excellent value. Will be re-visiting again, mainly due to the fab service from Vicky!

Friendly staff, we were in a bit of a rush and they were very quick to bring our food out etc

Staff member Peter was fantastic and went above and beyond with his service. Not often you get such passionate and friendly service from a chain restaurant. Awesome pizza as expected

Just popped in after a lovely early evening meet-up with friends. Food was great here, as ever and the staff were so friendly and helpful. Topped off the evening for us. Thank you.

So clean and tidy. Service here is great too. Short lady with frizzy hair really helped me out with my collection order.

Visited again on Saturday the 20th of April 2024. Excellent service from Niamh. Quick meal today: garlic bread then panne pasta in tomato sauce with mushrooms. Extremely tasty! Visited the restaurant on Saturday 21st October 2023. Food was delicious, the atmosphere was great and the service from Vasiliki was 100%. Peter has created a great team! Visited the restaurant on a Wednesday evening around 7 p.m.. I haven't eaten in a pizza express for several years and I was pleasantly surprised. The food was really tasty, in fact, I had the best vegan pizza ever! The service was great - a chap called Pete took our order and he couldn't have been more helpful. My advice... Definitely worth a visit! Visited again on a Sunday. Excellent service and delicious pizza. Lovely! Again on a Wednesday, served by Jen - Excellent service!

Popped in for good before event , great service from Ian , lovely guy , top man , credit your company

The best Pizza Express that we have visited. The restaurant was super busy but the team was great and the food lovely.

Honestly could not fault it, staff were lovely, friendly and knowledgeable of the food and allergies information.

Lovely building, great staff, lovely food

If I have to cook the pizza myself, what do I need you for?

This place has a nice atmosphere. The pizza was amazing and the service was fast and the staff were quick and friendly. Recommend for pizza lovers.

Lovely staff that were super accommodating. This restaurant had a separate wheelchair accessible entrance, a toilet for disabled people and the tables are a good height for wheelchairs. The food was delicious, especially the dough balls that can be made vegan. They offer gluten free food and gluten free beer. Definitely worth it for an evening out.

A very clean pizza place. Food was good and service as well. We ordered a pizza, lasagna and some starters.

Monday lunch 25.03.24 Had a lovely lunch of the duo Romana pizza with my friend. Both servers were cheerful and helpful. The lady server helped us with sorting out a bus route to a Travelodge. Nice atmosphere, pizza was delicious.

We went with my friend yesterday mid afternoon. My friend has a gluten free diet and it is a struggle to find option especially for pizza. The size of the gluten free and the filling was like a normal pizza. The food is delicious and the staff was very nice and good wine. recommandation.

Helped find a suitable dish for me and was very patient despite taking a while to decide to order, great expirience thank you

Food of slightly below average status. Building and location good though. Staff good.

Great gluten free pizza with heat. Expertly done.

Perfection once again, time and time again, can’t fault. The food, service and atmosphere are spot on. Seen a couple of other reviews saying one of the better Pizza Expresses and yup, agreed!

Pizza Express is our go to pizza place, but this one stood out from others we have been to. Visited after the Luna New Year parade, so expected it to be busy. Place was very busy, but we were seated, drinks and pizza ordered quickly. The wait for the food and drinks was very short. The gentleman who served us, also must have served most the place as he seemed to be everywhere, yet nothing was an issue for him, he was really helpful. Love this place

We're regulars at the Pizza Express chain. Today was our first time to Manchesters King Street branch, a lunchtime out with my youngest as its half-term and were both off work/school. The King Street restaurant is spacious, clean and well designed. 10/10 for clean bathrooms. Now for the food. As per usual the dough balls were yummy, Pizza's full of flavour and plenty of toppings and the Chocolate Brownie delicious 😋 Compliments to those who made our meals. A big shout out to our servers Peter and Nina. 2 helpful, caring and friendly people who went above and beyond to make our dining experience at the King Street restaurant special. Lovely people to meet on Galentines Day. Thank you for a wonderful lunch all at King Street, Manchester. We'll definitely be back.

Fantastic pizza, very friendly service and nice facilities. Recommended

Had a great time at Pizza Express. The staff ((Peter and City fan Niamh) were superb and turned a potentially stressful situation into a great success. They were so friendly and fun - it really made a difference.

Consistently lovely food. Nice atmosphere and Peter looked after us well. 2 pizzas and a delicious pesto pasta shared between 3 people. See you again soon.

Fabulous experience. Great company, great food, great service and lovely staff. On arrival we were welcomed by Ian and shown to our table. Our children were made to feel very welcome too. Both Peter and Ian were very obliging and were perfectly attentive-not too much not too little. The food was delicious and atmosphere spot on. We were going to the AO arena and on asking were given perfect easy directions. On leaving the restaurant there were police manning a protest. Peter was very kind telling us to go straight over the road quickly to avoid trouble. He didn’t need to but it was very much appreciated.

Im very nervous to eat out because I have coeliac disease and many places aren't careful. I was really looked after and had a lovely meal! We were asked on arrival if we had any allergies, and I was given the menu and the allergens folder to check. Our server, the manager and the chef were all very helpful and friendly, and the food was delicious. I had Gluten Free Sloppy Giuseppe which was lovely, so I'd have it again. We needed VAT receipts for work and our server was happy to accommodate. Thank you all for looking after us, we had a really nice time :)

Lovely food as usual fabulous waitress, we were on table 11. Hard to mark the atmosphere as it was very quiet

I was out with my sister and friend on Saturday and we were all feeling hungry so we went in to Pizza Express on King Street in Manchester. We hadn't booked a table but fortunately it wasn't an issue. The Waiters were all very nice and we didn't wait long for our Pizzas. All of us had the Padana and we shared some Dough Balls. We all enjoyed our food and would definitely go back. My sister and I have the Pizza Express App so we also got 50% off each which we split with our friend and that was a lovely bonus.