Pizza Express in Barnet

I've been to pizza express on several occasions in the oast. And its always been good. This time unfortunately, the service was not there. We cancelled a starter that didn't arrive until the mains cane, and when paying the bill, we were not told to possibly go to the till and were sat at the table for a while. In between, nobody came tonus to check whether things were OK or whether we wanted anything ... It was not that busy either.

good food, but waited for absolutely ages to be seated. Wasn’t even busy and we still waited around forty minutes for anything. Portion sizes were alright, just overall was a pain to wait for so long. Staff were nice. Not too bad but definitely wouldve liked to be seated and served faster.

Really disappiointed that the delivery time ended up being almost 40 mins later than initially anticipated. Food was fine (when it got here) but the LONG wait would have made anything taste good.

Food was cold and the wrong order was delivered,

I ordered a pizza. arrived at the wrong address and the company didn't pick up the phone.

I went to pizza express in Mill Hill with my friends the manager was very nice and so were the waiters, the food was delicious and it came quick.

I did not receive the complete order

Quality food and friendly staff at a high standard make's you feel welcomed and wanna be back. Cosmin is a kind and friendly waiter! Thanks Pizza Express Mill Hill!

The service was really great Cosmin our waiter very helpful and very great with our kids.the food was yummy!

The food, service and atmosphere was fantastic. The most pleasant experience on a night out with friends. You will not be disappointed!

It was not hot but ya it was tasty

Such a lovely meal. Fatima was so sweet and so accommodating! Made us feel so warm and welcome… Thank you :)

Pizzas were undercooked and cold upon arrival. The sauce was also not spread well - barely any on one side and thick on the other. Better pizza options available.

Took very long to get ready. Food is not consumable. The soft drink can't be opened easily (need a metal can opener rather than twist cap) and the pizza is one piece rather than cut diagonally

Whilst the menu and food is no different from any other pizza express, this place falls apart at the service. No front of house so multiple diners seated themselves. We felt ignored the whole evening to the point where I nearly called the restaurant to try and get some kind of service. Very disappointing, especially when the store wasn’t particularly busy.

Cracking delivery driver, top lemon squeezer

It was really good pizza is hot I like it

Great service, Mika was super friendly and made sure to tell us about the deals, helping us to manouver the app. Very lovely and charasmatic! Great service we will be back soon

We recently celebrated our daughter's 10th birthday party at Pizza Express, and it was a fantastic experience! The staff went above and beyond to make sure everything was perfect, from the pizza-making activity for the kids to the attentive service for the parents. All the kids had an amazing time creating their own pizzas, and the parents really appreciated the relaxed and fun atmosphere. The food was delicious, and the party was seamless thanks to the wonderful team. We couldn't have asked for a better way to celebrate, and we'll definitely be back! Highly recommend for a fun and memorable celebration!

First time visiting for a kids birthday party. Could see that it was very busy for a Saturday night but we was waiting at the door for ages...with four kids despite having a booking...to the point receiving a call while standing there asking us if we were gonna turn up on time...finally sat at the table, took ages to order, ages to get drinks and food. Could see that the waiters were understaffed... appreciate their efforts as seemed overwhelmed. I am absolutely not convinced by the food either. The only good thing was the kids menu with the dough balls and vegetables with tasty Pizza. And the meal deal where we got a£1 deal pizza. Won't be back

Great services by manager and waiters and great food. ☺️

Amazing staff and service, cosmin and yoni are the best!! Definitely recommend!

The service was perfect from beginning to end. Our waiter Cosmin was courteous and helpful, ensuring that our whole meal experience was flawless.

Absolutely loved the environment and the atmosphere. Our waiter Kousmin was amazing, kind hearted and so sweet and patient, defo recommend him If you come down to this pizza express.

Came to Pizza Express after work with a large party and was served by Cosmin who was so patient and friendly! Thank you Cosmin for your kindness and patience! I would give 10 stars if I could!

Cosmin deserves a raise! He was patient, happy to answer numerous questions and served a party of 11 with a smile! Thank you for making our work outing such a memorable eventxxxx

bought two pizzas(not cheap) both were burnt and sent out, how is this acceptable? is there no quality control?

Great customer service!! As a party of six Fatama was so patient and friendly <3 The food was great and the atmosphere was welcoming and friendly! Great job <3

went out with some friends and had an excellent time with freshly made delicious food and great service

I'd want to thank to Cosmin for going above and beyond to ensure that our dinner experience was exceptional. Their sincere welcome and excellent service made all the difference. Our server Cosmin was just fantastic

Really poor service, plates not cleared away. Took ages to be served any desserts. Had to go and find someone twice to come over to serve. Quite cramped and really noisy.

After being a regular customer of Pizza Express since it opened this is probably the very worst service we’ve ever received. Not the fault of the staff who are rushed off their feet but some management somewhere haven’t got a grip on what it takes to properly staff a restaurant. A great name gone to pot. Nearly an hour and no pizzas. Never again

We had an amazing dinner at this restaurant with a lovely atmosphere, the food was great and also I would like to present my thanks to a very special waiter you've got there Cosmin who's doing a great job,he's very knowledgeable about the menu and recommend us ,as we asked him, what we should try,also a very happy and smiley person ,has a good sense of humor. He has a great attitude with all the clients and because of him we really enjoyed our dinne out meal❤❤❤

Enjoyed the food and the service. Cosmin is a kind and friendly waiter and he does everything to make you feel comfortable and happy. Many thanks to Cosmin who does a great job at Pizza Express Mill Hill.

food abit cold as driver went too much up my road..

We were ignored completely by the waiter on the day. We were ready to order, waived at him but instead whe went and attended other people that came after us. In Mill Hill I would say they treat people according to their skin colour unfortunately

cosmin was very good and helpfull

Pretty decent experience. I need more staff as it's pressure on the ones that are working. Food was tasty and quick!

Excellent service from Truva, the cocktails were divine and the food was excellent. We had a wonderful time

Good food, lovely waiter and manager, atmosphere is lively. Lovely garden

Service always with a smile. Lovely staff and quick, tasty food. Thanks for putting us in the garden away from the hustle and bustle of the broadway. Thank you Ozlem

The crispy potatoes were not crispy it was boiled and cut that’s it!

Burnt end pizza without burnt ends 😢

We waited half an hour to order and it took another half an hour for the food to come. I ordered a prawn peperonata and the pasta was burnt as well as cold. Then, we had to wait another half an hour for the bill to come and so the service was really not great.

Waited an hour for our food. Another 30 mins for bill and to order. Service was rubbish but nice food, though cold.

Lovely place to eat, the garden at the back is the place to be. Lovely atmosphere and well looked after by the manager who was there tending to the plants. I was served by Cosmin who was excellent, patient and professional as well as friendly. Highly recommended.

We had our child's birthday party here and it was fabulous. The little ones have pizza workshop hosted by chefs Lorysa and Cokie and they are absolutely patient and great with the children. The children had a blast and enjoyed the pizza they make together with chefs.

Lovely atmosphere will definitely come back.

The food was fantastic and Cosmin served me it was very good experience and I would like to come again,Cosmin was very professional and attentive

Food was great but the service was terrible and very slow. One of the waiters was quite rude as well.

The food took an hour to arrive. We came with two children who had to wait. The waiter was helpful but could have communicated better. However the team did apologise.

we got our dinner then they said they had no sauces. for pudding they only gave us the chocolate fudge cake and ice cream and everyone else that ordered sorbet and ice cream didn’t get them and we waited over an hour for the fudge cake. we were going to be late to the theatre so we had to leave without having puddings but we pre payed for the main meals and all the puddings. they also kept ignoring us when we asked them for certain things. terrible

Great food,great atmosphere, very polite and helpful staff. Thank you, Truva.

So I took my nephews here on Saturday 13th July at 12.30 pm ordered about 6 minutes later we didn’t receive the food until 1:35pm, now I don’t visit pizza express often but the wait time was very frustrating. There were only 5 tables occupied of which 3 were eating when we arrived in the restaurant. So I cannot fathom why on earth it would take nearly an hour to bake two children’s pizzas?? Not impressed with the service at all. But the kids did enjoy their pizzas!

Nasir was an amazing server and we had a great experience! the food was delicious and the starters were excellent and we were left impressed and full.

Late again and order cold again as I always get delivery from u but the driver told me that it's very confusing..🤔

It was a hot night, so we sat near the open front. But others were smoking which was not nice. The staff were lovely, but the service a bit slow towards the end

All ok but send me more discounts/vouchers as I shall order more...

very good and thanks for discount...

Great. Food. Service. Atmosphere. Great. Very good for dietary restrictions.

We recently had the pleasure of dining at Pizza Express Mill Hill branch, and I must say that the service provided by the team was outstanding. Especially Truva , he made us feel incredibly welcome and valued. His warm smile and friendly personality made the tone for a fantastic dining experience. Truva went above and beyond to ensure that our meal was perfect. What truly stood out was the extra effort, checking in to make sure everything was to our liking, or engaging in pleasant conversation, he demonstrated a level of care and professionalism that is rare to find. Thank you, Truva, for your exceptional service. You truly made our visit memorable, and we look forward to returning soon!

Nice place, we had a good time there! Staff was nice and food was good. 😀

cosmic is very kind good service

They always send the food cold or burn it! I pass by and it’s always quiet so I wonder why they cant get the simple pizza right!!

I almost never write restaurant reviews, but we met a waiter there who had to be recognized publicly. Cosmin was his name and he was phenomenal. He was prompt, smart, caring, and knowledgable about the food. And he just had this friendly demeanor about him that made us all happy. By the end of our dinner, two of us said, "He's the best waiter we've ever had in London". By the way, the food is pretty good and the menu is diverse. But overall pretty good place. Thank you Cosmin for the wonderful service!

Everything perfect but driver crushed my beers ! Hope this time just eat sort this out have pictures

my table was served by the sweetest girl Fatima she was so understanding and made us feel very welcome. the food was lovely and brought out super quick and was all freshly prepared and delicious.

Lilia was very kind to me very nice atmosphere

For very good servis Erjona and Cosmin

really good service and the food was good

Enjoyed nice meal at Pizza Express. Hands up for Cosmin who is doing a great job as a waiter - being so kind and making sure all clients are well served and comfortable! 5 stars for the Master chef also🤗🥳

Good food and friendly staff. Cosmin is an amazing waiter. I recommend this place to all my friends! Tasty food also🥳

It was fine. Had to get moved because it was very noisy, they forgot multiple things on our order but the food was good.

Pizza Express is Pizza Express, Food was Hot and Tasty, The Atmosphere isn’t the Beat and service was slow but fine, I love pizza and Pasta so hey I’ll see you again.

I had such an amazing time at Pizza Express. Ozlem provided us with the best customer service we've had at any restaurant. The waiters really cared to ensure we got everything we wanted. And the food was great. I would definitely recommend and will return in the future.

We had an amazing evening there last night! The service is top! We were lucky to be greeted by Turkish lady (she is absolutely amazing, lovely lady) who explained us everything and was really helpful in choosing the meal! Overall very warm welcome, and delicious dinner

Had a pizza from here last nite and it was amazing, also the manager at this branch is so so nice. Will be back shortly:)

Absolutely appalling customer service, rude waiters and a slow and tedious wait for food and basic assistance from the waiters. It is an understaffed branch of pizza express that truly is not fit for service. I will not be coming back and highly urge anybody considering visiting this branch to find somewhere elsewhere.

Rubbish service. Never pick up phone. If they do, instructions overlooked, mess up food or continues with cancelled order.

Cosmin was amazing!Best waiter!

The manager, Ozlem was absolutely amazing. She came across well and her service was top notch!

Cosmin was a great help great service

This branch will be our regular/choice for dining at Pizza Express :) Great food, ambience, AND team; it was a busy evening, but the service was top level and offered a personal touch. A special shoutout to Ozlem and Truva for their service and all round lovely energy.

Fatima, was absolutely amazing. We were very big group with lots of kids but she handled us very calmly. Really happy with service and absolutely amazing food.

Manager - ozlem was amazing! So accommodating we came for my daughter 13th birthday in a big crowd! They were all brilliant!!!

Cosmin was our waiter for the evening. He was very friendly and attentive

Absolutely awful!! Appalling service with staff that appeared extremely deflated and unbothered. Pizza looked like it had seen better days. Pasta was tasteless not to mention overly cooked with mountains of cheese. This place should be closed down and a better restaurant should take its place. How pizza express has survived I don't know, perhaps because 5 year olds don't care about the quality of food and their tired mums just need a break!! £70 down the drain, absolutely gross.

We had a lovely time and we were served by lovely Cosmin who was brilliant in making us feel comfortable.

Cosmin Thank you for your service, we really appreciated your recommendation and help. Will definitely come back again.

Cosmin has been so kind and helpful especially when he saw us with a very hungry baby. He is very professional and very smiley, also ready to help customers. We will definitely come back many times.

The Waiter Cosmin Showed excellent service and diligence Serving my Good alongside an excellent humorous conversation, which I enjoyed very Much. Thank You

Thank you to pizza express and Ozlam for coming to the rescue and accommodating us for a birthday. Food was good and so was the service!!

Cosmin was our waiter, he was extremely kind and generous, made us feel very welcomed. Thank you cosmin for your service

I was served by Rishabh who was really friendly and in the ball. The hot honey dough balls were super tasty, the pizza was surprisingly amazing i had low Expectations for pizza express but they knocked it out the park! Highly recommend this particular pizza express!

Great service thanks to rishabh

Our waiter Cosmin was amazing!! He helped us with everything we wanted and beyond. Amazing service will definitely return

It was a good food and a good service to by cosmin

Cosmin is the sweetest and is amzing

Have been to Pizza Express in Mill Hill this evening with my family for a birthday dinner. The food was great and the customer service amazing. Many thanks to Cosmin and Joyce for going above and beyond in making our evening so great. Baby shark (my one-year-old) is saying hi. :)

The service today was lovely by Rishab for lunch. Thank you very much. And a good recommendation for the stem and ginger cake.