Based on 1.119 opinions finded in 5 websites
Based on 1.119 opinions finded in 5 websites
Opinions
Really poor service, plates not cleared away. Took ages to be served any desserts. Had to go and find someone twice to come over to serve. Quite cramped and really noisy.
Charlotte S . 2024-08-31
MORE AT TripAdvisor
After being a regular customer of Pizza Express since it opened this is probably the very worst service we’ve ever received. Not the fault of the staff who are rushed off their feet but some management somewhere haven’t got a grip on what it takes to properly staff a restaurant. A great name gone to pot. Nearly an hour and no pizzas. Never again
Michael M . 2024-08-29
MORE AT TripAdvisor
Pretty decent experience. I need more staff as it's pressure on the ones that are working. Food was tasty and quick!
Kay P . 2024-08-19
MORE AT Google
Excellent service from Truva, the cocktails were divine and the food was excellent. We had a wonderful time
Laura Gill . 2024-08-16
MORE AT Google
Service always with a smile. Lovely staff and quick, tasty food. Thanks for putting us in the garden away from the hustle and bustle of the broadway. Thank you Ozlem
mitchell copus . 2024-08-14
MORE AT Google
Good food, lovely waiter and manager, atmosphere is lively. Lovely garden
Billie Lewis . 2024-08-14
MORE AT Google
The crispy potatoes were not crispy it was boiled and cut that’s it!
Susmita . 2024-08-09
MORE AT Just Eat
Burnt end pizza without burnt ends 😢
Andy Barber . 2024-08-08
MORE AT Google
We waited half an hour to order and it took another half an hour for the food to come. I ordered a prawn peperonata and the pasta was burnt as well as cold. Then, we had to wait another half an hour for the bill to come and so the service was really not great.
Julie M . 2024-08-02
MORE AT Google
Lovely place to eat, the garden at the back is the place to be. Lovely atmosphere and well looked after by the manager who was there tending to the plants. I was served by Cosmin who was excellent, patient and professional as well as friendly. Highly recommended.
Blackpine . 2024-07-31
MORE AT Google
Waited an hour for our food. Another 30 mins for bill and to order. Service was rubbish but nice food, though cold.
Chi . 2024-07-31
MORE AT Google
We had our child's birthday party here and it was fabulous. The little ones have pizza workshop hosted by chefs Lorysa and Cokie and they are absolutely patient and great with the children. The children had a blast and enjoyed the pizza they make together with chefs.
Kaili Lee . 2024-07-30
MORE AT Google
Lovely atmosphere will definitely come back.
Zoe Beavis . 2024-07-27
MORE AT Google
The food was fantastic and Cosmin served me it was very good experience and I would like to come again,Cosmin was very professional and attentive
Edu Ja . 2024-07-25
MORE AT Google
Food was great but the service was terrible and very slow. One of the waiters was quite rude as well.
Michelle . 2024-07-23
MORE AT Google
The food took an hour to arrive. We came with two children who had to wait. The waiter was helpful but could have communicated better. However the team did apologise.
Anu Manthri . 2024-07-22
MORE AT Google
we got our dinner then they said they had no sauces. for pudding they only gave us the chocolate fudge cake and ice cream and everyone else that ordered sorbet and ice cream didn’t get them and we waited over an hour for the fudge cake. we were going to be late to the theatre so we had to leave without having puddings but we pre payed for the main meals and all the puddings. they also kept ignoring us when we asked them for certain things. terrible
Evie B . 2024-07-17
MORE AT TripAdvisor
Great food,great atmosphere, very polite and helpful staff. Thank you, Truva.
Val . 2024-07-16
MORE AT Google
So I took my nephews here on Saturday 13th July at 12.30 pm ordered about 6 minutes later we didn’t receive the food until 1:35pm, now I don’t visit pizza express often but the wait time was very frustrating. There were only 5 tables occupied of which 3 were eating when we arrived in the restaurant. So I cannot fathom why on earth it would take nearly an hour to bake two children’s pizzas?? Not impressed with the service at all. But the kids did enjoy their pizzas!
Jason Scott . 2024-07-13
MORE AT Google
Nasir was an amazing server and we had a great experience! the food was delicious and the starters were excellent and we were left impressed and full.
ella c . 2024-07-09
MORE AT TripAdvisor
Late again and order cold again as I always get delivery from u but the driver told me that it's very confusing..🤔
Reza . 2024-07-08
MORE AT Just Eat
It was a hot night, so we sat near the open front. But others were smoking which was not nice. The staff were lovely, but the service a bit slow towards the end
Lorraine Maxwell . 2024-07-01
MORE AT Google
All ok but send me more discounts/vouchers as I shall order more...
Reza . 2024-06-26
MORE AT Just Eat
very good and thanks for discount...
Reza . 2024-06-24
MORE AT Just Eat
Great. Food. Service. Atmosphere. Great. Very good for dietary restrictions.
Rebecca Tolley . 2024-06-17
MORE AT Google
We recently had the pleasure of dining at Pizza Express Mill Hill branch, and I must say that the service provided by the team was outstanding. Especially Truva , he made us feel incredibly welcome and valued. His warm smile and friendly personality made the tone for a fantastic dining experience. Truva went above and beyond to ensure that our meal was perfect. What truly stood out was the extra effort, checking in to make sure everything was to our liking, or engaging in pleasant conversation, he demonstrated a level of care and professionalism that is rare to find. Thank you, Truva, for your exceptional service. You truly made our visit memorable, and we look forward to returning soon!
filiz tezel . 2024-06-16
MORE AT Google
Nice place, we had a good time there! Staff was nice and food was good. 😀
Archie . 2024-06-11
MORE AT Google
cosmic is very kind good service
Levi Sorsky . 2024-06-09
MORE AT Google
They always send the food cold or burn it! I pass by and it’s always quiet so I wonder why they cant get the simple pizza right!!
Homie . 2024-06-09
MORE AT Just Eat
I almost never write restaurant reviews, but we met a waiter there who had to be recognized publicly. Cosmin was his name and he was phenomenal. He was prompt, smart, caring, and knowledgable about the food. And he just had this friendly demeanor about him that made us all happy. By the end of our dinner, two of us said, "He's the best waiter we've ever had in London". By the way, the food is pretty good and the menu is diverse. But overall pretty good place. Thank you Cosmin for the wonderful service!
Vasile Petri . 2024-06-01
MORE AT Google
Everything perfect but driver crushed my beers ! Hope this time just eat sort this out have pictures
marta . 2024-05-31
MORE AT Just Eat
my table was served by the sweetest girl Fatima she was so understanding and made us feel very welcome. the food was lovely and brought out super quick and was all freshly prepared and delicious.
Bibiana Jamaranian . 2024-05-27
MORE AT Google
Lilia was very kind to me very nice atmosphere
Exploring with Family . 2024-05-23
MORE AT Google
For very good servis Erjona and Cosmin
Zoltan Gal . 2024-05-19
MORE AT Google
Enjoyed nice meal at Pizza Express. Hands up for Cosmin who is doing a great job as a waiter - being so kind and making sure all clients are well served and comfortable! 5 stars for the Master chef also🤗🥳
Marian Lehaci . 2024-05-13
MORE AT Google
really good service and the food was good
Oli Gilbert . 2024-05-13
MORE AT Google
Good food and friendly staff. Cosmin is an amazing waiter. I recommend this place to all my friends! Tasty food also🥳
Ana Sofia . 2024-05-07
MORE AT Google
Pizza Express is Pizza Express, Food was Hot and Tasty, The Atmosphere isn’t the Beat and service was slow but fine, I love pizza and Pasta so hey I’ll see you again.
Ben C . 2024-05-01
MORE AT Google
It was fine. Had to get moved because it was very noisy, they forgot multiple things on our order but the food was good.
Evangeline Grace . 2024-05-01
MORE AT Google
We had an amazing evening there last night! The service is top! We were lucky to be greeted by Turkish lady (she is absolutely amazing, lovely lady) who explained us everything and was really helpful in choosing the meal! Overall very warm welcome, and delicious dinner
Parinoz Rakhimova . 2024-04-27
MORE AT Google
I had such an amazing time at Pizza Express. Ozlem provided us with the best customer service we've had at any restaurant. The waiters really cared to ensure we got everything we wanted. And the food was great. I would definitely recommend and will return in the future.
Derrick Ogole . 2024-04-27
MORE AT Google
Had a pizza from here last nite and it was amazing, also the manager at this branch is so so nice. Will be back shortly:)
Oliver Ioannou . 2024-04-24
MORE AT Google
Absolutely appalling customer service, rude waiters and a slow and tedious wait for food and basic assistance from the waiters. It is an understaffed branch of pizza express that truly is not fit for service. I will not be coming back and highly urge anybody considering visiting this branch to find somewhere elsewhere.
Kian . 2024-04-21
MORE AT Google
Rubbish service. Never pick up phone. If they do, instructions overlooked, mess up food or continues with cancelled order.
Kunle . 2024-04-21
MORE AT Google
Cosmin was amazing!Best waiter!
Teodor Gabriel Cojoc . 2024-04-15
MORE AT Google
The manager, Ozlem was absolutely amazing. She came across well and her service was top notch!
Tobi Falade . 2024-04-13
MORE AT Google
Cosmin was a great help great service
Eliz Bekler . 2024-04-11
MORE AT Google
This branch will be our regular/choice for dining at Pizza Express :) Great food, ambience, AND team; it was a busy evening, but the service was top level and offered a personal touch. A special shoutout to Ozlem and Truva for their service and all round lovely energy.
Vina A . 2024-04-10
MORE AT Google
Fatima, was absolutely amazing. We were very big group with lots of kids but she handled us very calmly. Really happy with service and absolutely amazing food.
Ekta Depala . 2024-03-31
MORE AT Google
Manager - ozlem was amazing! So accommodating we came for my daughter 13th birthday in a big crowd! They were all brilliant!!!
Nilaiya Chandarana . 2024-03-31
MORE AT Google
Cosmin was our waiter for the evening. He was very friendly and attentive
Sonal Shah . 2024-03-29
MORE AT Google
Absolutely awful!! Appalling service with staff that appeared extremely deflated and unbothered. Pizza looked like it had seen better days. Pasta was tasteless not to mention overly cooked with mountains of cheese. This place should be closed down and a better restaurant should take its place. How pizza express has survived I don't know, perhaps because 5 year olds don't care about the quality of food and their tired mums just need a break!! £70 down the drain, absolutely gross.
Kakes M . 2024-03-27
MORE AT Google
We had a lovely time and we were served by lovely Cosmin who was brilliant in making us feel comfortable.
Joystna Kumar . 2024-03-26
MORE AT Google
Cosmin has been so kind and helpful especially when he saw us with a very hungry baby. He is very professional and very smiley, also ready to help customers. We will definitely come back many times.
Cosmina Onel . 2024-03-23
MORE AT Google
Cosmin Thank you for your service, we really appreciated your recommendation and help. Will definitely come back again.
iulian luca . 2024-03-23
MORE AT Google
The Waiter Cosmin Showed excellent service and diligence Serving my Good alongside an excellent humorous conversation, which I enjoyed very Much. Thank You
METIN TILKI . 2024-03-14
MORE AT Google
Thank you to pizza express and Ozlam for coming to the rescue and accommodating us for a birthday. Food was good and so was the service!!
Ricki Jade . 2024-03-10
MORE AT Google
Cosmin was our waiter, he was extremely kind and generous, made us feel very welcomed. Thank you cosmin for your service
Ofehmy . 2024-03-07
MORE AT Google
Great service thanks to rishabh
Isaac Arenson . 2024-03-02
MORE AT Google
I was served by Rishabh who was really friendly and in the ball. The hot honey dough balls were super tasty, the pizza was surprisingly amazing i had low Expectations for pizza express but they knocked it out the park! Highly recommend this particular pizza express!
Lazerus . 2024-03-02
MORE AT Google
Our waiter Cosmin was amazing!! He helped us with everything we wanted and beyond. Amazing service will definitely return
Alia Nathoo . 2024-03-01
MORE AT Google
Cosmin is the sweetest and is amzing
tali leigh . 2024-03-01
MORE AT Google
It was a good food and a good service to by cosmin
erjon bunci . 2024-03-01
MORE AT Google
Have been to Pizza Express in Mill Hill this evening with my family for a birthday dinner. The food was great and the customer service amazing. Many thanks to Cosmin and Joyce for going above and beyond in making our evening so great. Baby shark (my one-year-old) is saying hi. :)
Cecilia Petre . 2024-02-28
MORE AT Google
The service today was lovely by Rishab for lunch. Thank you very much. And a good recommendation for the stem and ginger cake.
Bhavish Mahtani . 2024-02-27
MORE AT Google
Amazing food and friendly and polite waiter Rishabh - pizza express Mill Hill. Enjoyed Sunday afternoon with my friend.
Miriam Kazarova . 2024-02-25
MORE AT Google
Great service - shoutout to Cosmin he was very helpful!
Ben Jenkins . 2024-02-24
MORE AT Google
The delivery rider asked to meet at the rear of the house for some reason and my pizza was stone cold
Dale . 2024-02-23
MORE AT Just Eat
Visited Mill Hill after long time. And I was very impressed with service and new interior not to mention food as always tastiest of all. Cosmin our waiter was just cosmic with recommendations and service speed he provided. Polite, attentive and welcoming. Will definitely come back.
Pavel L . 2024-02-23
MORE AT Google
Absolutely amazing. I went with my friend on the 21st of Feb for lunch. I have to say… Eveything about pizza express in Mill Hill is perfect. The food, service, speed, and atmosphere was wonderful and could not be better!!! Massive shoutout to Cosmin and The manager of the place. They were absolutely incredible and could not have been better. If I were the owners I would give Cosmin and the manager a huge raise/payrise. Well done pizza express Mill Hill. I will definitely be coming back and i recommend you all do to!!!
Oli Field . 2024-02-21
MORE AT Google
Had a lovely family meal which was made 10x better thanks to Coshih who was amazing and very friendly.
Zahida Dulloo . 2024-02-17
MORE AT Google
Lovely food. As expected, very busy on Valentine’s Day at 8pm so service was a bit slow, but I can’t fault them for this. Great service otherwise, friendly and attentive staff and great atmosphere. Lovely cocktails.
Noemi Horvath . 2024-02-14
MORE AT Google
It’s a very decent place to spend some quality time and to have good food.
nitish reddy Gudibandi . 2024-02-12
MORE AT Google
Prizza was well made and staff understood our needs the only thing I didn’t like we was located near the chef area. As it was quite would have been nice to be located in the front of the restaurant. Recommendations to offer kids meals for a big group. One of our starters arrived later.
Lady Dee . 2024-02-10
MORE AT Google
A good experience all round thanks to Cosmin
Matthew . 2024-02-06
MORE AT Google
A wonderful place and good service - a restaurant we love to visit quite often.
Nargis Akhter . 2024-01-25
MORE AT Google
Very little pizzas no option for large pizza
Joana . 2024-01-25
MORE AT Just Eat
We had the best pizzas we’ve ever had! My vegetarian pizza was so delicious and my son’s meat pizza was delicious too! Excellent service and it was super to see the pizzas being made in front of us. We will definitely be returning.
Margaret R . 2024-01-20
MORE AT TripAdvisor
I dont ever leave reviews. Ever. This is one of the worst places I have ever ordered from.Chicken undercooked on one side. Doughballs not cooked in the middle. The cheese bite things was overly salty. Calamari was overly crispy.
Ree Morris . 2024-01-20
MORE AT Google
Very friendly and polite staff, new management , quickly service and very important delicious pizza........the best pizza from London!Well done guys, thanks Pizza Express!
Cosmin Gabriel Pauneata . 2024-01-20
MORE AT Google
Thank you to the Manager Johana waiter Cosmin amd chef Joyce wonderful testy food and service!
Jens Ramírez . 2024-01-18
MORE AT Google
All of our food was cold. And the pizza was nothing like the picture. Will not be ordering from them again.
Dawn . 2024-01-14
MORE AT Just Eat
A great leading example of the welcoming environment all restaurants should strive to achieve. Server Erjona was polite, patient and helpful to all people at the table.
the box . 2024-01-11
MORE AT Google
Wonderful service by Erjona, and great pizzas
Sammy M . 2024-01-11
MORE AT Google
We ordered online 2 clasic pizza and one portion of halloumi and we paid 41 pounds. I was expecting 2 normal size pizzas, not 2 kids size pizzas...I was in shock..30 £ paid for 2 kids size pizzas. The halloumi taste was awful...we had to throw them straight in the bin...full of oil and a really bad taste! Totally disappointed about this restaurant.
Ileana Budacan . 2024-01-06
MORE AT Google
Nice little pizza express and good service
Bhavini Dhutia . 2024-01-05
MORE AT Google
Cosmih was a great waiter! Amazing service :)
Libby Poster . 2024-01-02
MORE AT Google
Great dinner, excellent service. Erjona was extremely friendly and helpful despite the restaurant being extremely busy. Will definitely be back!
Arnav Jhanji . 2023-12-29
MORE AT Google
Lovely food, Erjona was super helpful too
Rohan . 2023-12-29
MORE AT Google
I ordered double pepperoni and only got 3 pieces of pepperoni on my pizza, half had no cheese on it.
Andreea . 2023-12-26
MORE AT Just Eat
Fatima bought me crayons and amazing service
Toby Kutner . 2023-12-20
MORE AT Google
Food is literally burnt and pizza isn’t even cut?
Angelica . 2023-12-17
MORE AT Just Eat
Another pizza restaurant to eat but their pizzas are nice to eat
dilesh tanna . 2023-12-14
MORE AT Google
Great service by Cosmih, and lovely food
Amber Ross . 2023-12-14
MORE AT Google
Great service from Erjona. Great food
Shayan Dawreeawoo . 2023-12-11
MORE AT Google
Food was class! Shoutout to erjona who was a great server - respectful, nice and friendly. Would recommend!
Holden Maze . 2023-12-11
MORE AT Google
Erjona was lovely and service was great as per usual. 🥰🥰
Rafi Cohen . 2023-12-11
MORE AT Google
Very nice atmosphere and Erjona was a very respectful waitress
Rohun Kale . 2023-12-11
MORE AT Google
Had an amazing dining experience and great service from our waiter Erjona!
Alban Redhead . 2023-12-11
MORE AT Google
The service of this pizza express is not as it was. Management is poor and staff did not seem organised. We felt we were seated and then forgotten about. We had to ask the staff a few times for water and condiments and they seemed to forget. It is a shame as the staff cooking the food were very efficient and the food was lovely. The front of house team really let the pizza chefs down.
Emma Barnes (Madchefem) . 2023-12-10
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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