Pizza Express in Barnet

I had a good experience in pizza express. Amazing service by Karn, was really lovely and helpful.

Lucy did an excellent job serving! I had a great experience!

Avoid this place! Rude staff and and bad management. They just don't care about the client's! I wasn't feeling comfortable while i was there! This restaurant doesn't deserve your money!

Went to the Brent Cross mall restaurant today with family. I had a bad throat so I request for some warm water. Michal, was just fantastic and thoughtful, he not only got some steaming water but provided sliced lemons too and it was a great relief to my sore throat. Excellent , above and beyond service I must say. Definitely 5 stars. Pizza was as good as always. I suppose with kids eat free campaign going on, the restaurant was quite full and it did take some time to get our food. I'll stop at 4 stars as for some strange reason the brownie that came with the kids meal was cold. I for one would have expected a warm brownie.

We popped in from the shopping centre without a booking and still got a good table. The food and drinks were delicious, and our waiter George, along with all the other staff, was exceptionally good and attentive. We had a great dinner—thank you! Only one little thing: they don’t do the dough balls with Nutella anymore. :-(

Lucy was a lovely waitress and really helped us and went above and beyond especially for my toddler. :) It's a shame the other staff members can't be like her!

Pizza express was super as usual. The service was great, our waiter Lucy was helpful and kind throughout. Also very kid friendly!

had a great time & our waitress lucie was so helpful !!

Lucy made the experience even better! Her face paint for Halloween was amazing! My friend and I experienced a nice big warm smily welcome from her. She was very patient whilst taking our order considering we changed a lot, Lucy managed to note everything down correctly. The food was perfect. As always very happy with the food and service.

Karn showed a lot of kindness and understood my order perfectly. He suggested many different types of meals on the menu and offered a great service. Food was delicious and was well presented to me. I would recommend this place 100%

We had a great time , the food was amazing and Lucy our waitress was very friendly and kind and very attentive!!!

Lucy who served us was amazing and the vegan options are incredible. Thanks Pizza Express

Excellent service provided by the waiter Karn. Extremely friendly and gave us good food suggestions.I highly recommend coming here.

It was an amazing experience. Our waitress Cerise was very helpful and speedy. The food came very fast and our food was also delicious.

a very good experience, I found cerise particularly helpful because she brought out our food very quickly and was altogether very helpful

Food very good. Service poor. Waitress chewing gum. Never heard a please or thank you. Told they had run out of balsamic vinegar, when M&S is around the corner! Little attention to the table with dirty dishes left for far too long.

Cerise was an amazing waiter thank you so much

Went here yesterday! Amazing service by Karn who was always smiling and so polite helping me and family place the order. Will definitely recommend everyone to visit pizza express.

Amazing service by Lucy at Pizza Express. Great food also!

Fantastic service from cerise! I’m a regular customer this first time someone actually told me I can get rewards service was abit slow for food however it was worth the wait definitely will be checking in from now on getting my points

Best food and service by staff name karn.

Part of my order missing - no garlic butter with my dough balls and no napkins- dissatisfied with service as this happens more than it should

Visited Pizza Express at Brent Cross for a birthday dinner, excellent service with a smile. Our waitress Lucy was super attentive and we were impressed how careful she was with the missus’ espresso martini - didn’t spill a drop! Was very empathetic when little one started screaming for some reason. She calmed her down with a softly spoken voice and it was better! Pizza was very quick but well-cooked… Express by name, express by nature! 10/10

Always a great meal with family

The pizza was excellent and Victoria who served me was exceptional and went above and beyond.

Great service and very good food

The hospitallity was great expecially the food.

I had a fantastic experience at Pizza Express thanks to Victoria. She was incredibly friendly and attentive. She made great recommendations for the menu and was always there to refill our drinks. Her service was top-notch and made our dining experience even more enjoyable. I'll definitely be returning to this location in the future!

Great food in a great place. Service was excellent by Jawaad. highly recommend pizza express Brent Cross

Excellent service and food definitely recommend.

I had a very pleasant stay here at the Brent Cross branch. Cherrise was absolutely lovely and attentive. :)

Had a lovely time at pizza express today, Cerise looked after us very well and went above and beyond for our needs. Thank you!

We had a great dining experience! The waitress was very helpful! Service with a smile! Thank you very much!

Dined here on a Saturday, quick seating, not too busy, food came fast and it was all great! Our waitress Cerise was amazing, super friendly and helpful!

Food arrived on time, the items also were a great new addition. Max and cheese was good!

The food was super good and our waiter cerise was super nice and welcoming . Great service

Cerise service was wonderful xx 10/10

Excellent customer service, tasty food and nice atmosphere. Definitely recommend!!

Very lovely lunch at the Brent Cross pizza express, amazing service from Victoria, she was very helpful and kind!

Very good restaurant. Great vibe. Great team! Great service!!!

Victoria gave excellent table service and made an excellent recommendation which I enjoyed!

Having taken my mum in law to buy a dress for her 90th birthday we went Pizza Express in Brent Cross London for a bite to eat. You know can rely on the food being enjoyable which it was. The 3 of us had a starter and main. Despite it being packed and buzzing, service was quick. When my mum in law commented that she was "starving" the waiter kindly put the starter order starter straight through before completing the rest of the order so as to expedite it's arrival. After we'd finished on requesting the bill my hubby jokingly asked for discount explaining mum was celebrating her 90th. The waiter returned and by the look on his face we thought we might have got a little discount, but it wasn't. The whole bill was cancelled. All 3 of us could barely speak and it brought all of us to tears. It was such a a lovely thoughtful thing to do. My 90 year old mum in law was thrilled beyond words. It was a moment when your faith in human nature is elevated. I've enjoyed pizza express for many years. It was the go to when my now grown up son's were small. I think I will enjoy it even more now. Each mouthful of yummy pizza will remind me of the thoughtfulness and kindness of the waiter, and the look on my lovely mum in law's face

very bad if i could give 0 i would i’m missing my lasgna and im unable to get ahold of the restaurant

We had a bit of an unexpected experience here today. Our 4 year old son has sensory issues around food and will only eat very plain food. Usually pizza express is perfect for this as he really enjoys the dough balls and plain penne pasta from the kids menu so it's our favourite restaurant. We eat at several different pizza express restaurants about twenty times a year! On this occasion, the waitress insisted that they couldn't make plain penne pasta, as all their pasta was baked and so to cook it with no sauce was not possible as it would ruin the pasta. She wasn't willing to put the order through. I know this is technically ordering "off menu" but plain penne pasta has always been very easy for the various other pizza express restaurants we visit. Anyway, as our son wouldn't eat anything else we just left and went to a different pizza express, where they were happy to make plain pasta as usual! I'm sure not many people are in our position but wanted to leave a review in case it helps avoid disappointment.

it’s been a very pleasant experience thank you so much

I loved it, felt like a nice environment for me and my friends

I paid £10 for a choclate cake.. why is half my cake missing??? AWFUL customer service!!!! I have tried calling and left a message 4 times no response. Most of all where is the other half of my cake ??? Would never order from here again !!!

Good pizza and excellent service by Victoria :)

Great experience and was a really pleasant experience. Staff are super helpful as I had to work on my laptop and join a few calls snd they easily found a quiet corner for me.The food and service are absolutely awesome!

Awful dining experience. Waitress had no interest in customer service - she appeared as if she couldn't be bothered! Pizzas were not nice - luke-warm when serviced. Overall a very unpleasant experience and have no wish to return.

Food was good but service was really slow. Over 35 mins for starters which is too slow!

Very loud place, busy with good food. Service was hit and miss.

I ordered through deliveroo, ordering a dairy free pizza, but what arrived was a mozzarella pizza. This is very dangerous for my health, the lack of care is unacceptable. It even said on the order receipt, taped to the front of the box “vegan cheese”. Deliveroo were great and ordered a replacement for me which took a while to come and it looked like someone had lobbed the pizza against a wall before throwing it in the box. Zero care for their customers dietary requirements, it just giving a customer what they ordered, and prepared a vegan pizza that looked like a dogs dinner. Photos show the difference between the two pizzas.

Their food is good. One thing I must say that, the deputy manager probably his name is Michal is very good person. He is friendly, polite, gentle and very cordial person. Every Department's manager should be like him.

I recently ordered a pizza from Pizza Express and was extremely disappointed with my experience. My pizza had a hair in it. This is completely unacceptable, as food hygiene is a basic expectation for any restaurant.. I hope the restaurant takes this feedback seriously and ensures stricter quality control in the future.

Great staff, awesome food. Loved the service. Thank you.

I was there with my friends , but I was struggling on how to use the app. Thankfully , Cerise came and showed me how to use the app and overall I really enjoyed my experience here.

We came for a brunch on Sunday, the waiters were very busy but we still got a top notch service from Ervina. She was always checking in on us and was very helpful with anything we needed. She recommended us to download the Pizza express app as we would have some rewards. The food was also lovely, overall a great experience and we will be coming again!

Had a great dinner at pizza express this evening. The La Reine romana was exceptional. Our lithuanian waitress today was absolutely fantastic and she made our experience unforgettable. Definitely coming back

We had eaten here the week before on the Sunday and came back the Saturday with the same 2 kids. I noticed that it was different chefs in the kitchen, 2 women. Last time it was men. The pizza was okay but wasn't as hot as I would've liked it, especially since it gets cold very quickly because of the air-conditioning. My sons bolognese pasta was 'hard and crunchy' (his words) and he wasn't very happy about it. I called the waiter over and she took it away and offered pizza instead. The pizza was cut so badly with a huge massive slice and not all the way through so i had to recut it for him. Usually waiting staff will come back and ask how your food is but they didn't do this. One of our party had to get up and get his own salt. The adults pasta dishes were also hard and crunchy. There are a few issues with how service is run that needs brushing up on asap. I would visit again but only if the chefs are not the same ones that were there this time. The food was not as good.

Brent Cross Restaurant Restaurant close at 9pm Arrived at 7pm It would have been helpful if there had been clear signage or a notice informing customers that the restaurant was no longer accepting walk-ins. This would have saved me and others the time and frustration of queuing only to be turned away. The service was extremely poor, with no explanation given as to why they refused to accept customers for dining, and no apology was offered.

Amazing branch, I have to say big thank you to chef 🧑‍🍳 and manager + Staff. I definitely recommend this place.

Dough balls were missing from my order although the garlic butter was - disappointing!!!

Very happy with our overall experience here at the Brent Cross Pizza Express. Was there for an evening date. The vegan pizza’s we had were incredible. I love that they have a specific menu just for vegan food. The service was excellent, and Victoria in particular was exceptional. Highly recommend trying and the food is reasonably priced too.

Had a beautiful lunch experience at this restaurant! We ordered Polo Ad Astra pizza and Sundae Biscoff which was delicious. Karn and Ervina, amazing staff, had served us and made our lunch memorable.

had such an amazing experience today at Pizza Express! The biscoff sundae made my day so much more special all thanks to Karn and Ervina for being so energetic while serving us ! ❤️

Such a shame that they mislead people. Its kids eat free all summer, but only with an adult main . The people in the shop had no idea and I ended up paying lots 😂. Kids portion is so small .

This particular branch I have been here more than a few times the service was ridiculous the staff was unfriendly even ignored the fact that I had children with me under 4 years old. I had asked to be served numerous times by 6 different staff members who completely ignored the request. I could understand if it was a busy period but it wasn't I had watched staff walk around and ignored other customers waiting to be service. The the food I had ordered was cold and undercooked even asking for the bill seemed like it was an issue for them this place should be looked at, as a person that worked in hospitality this was by far the worse experience with dining out especially with children.

Had another delicious meal here. Service was impeccable & Victoria was efficient, friendly & helpful.

Karn was so helpful and very nice.

I did not receive my order. Didn’t a call from the driver

Amazing service and food like always. We were lucky to be served by a young man Karn who was very kind and made us feel so welcome! We will definitely be back, Thank you!

Lovely meal with especially excellent service from Karn - thankyou

The best service ever from Karn. He is literally a lovely lovely stuff member who gave us more then a 5star service I would give him 10 stars easily

I recently visited Pizza Express and was pleasantly surprised by both the service and quality of food. I was attended to by Cerise, who made every effort to ensure my party was comfortable and attended to. She talked me through the menu, suggesting we order the large classic. This was in fact a perfect recommendation and all three of us thoroughly enjoyed. The new Dynamite Dough Balls, as suggested by Cerise, were the perfect addition to our order. Altogether the experience was extremely positive thanks to Cerise’s high level of customer service, and of course the food!

We had a lovely waiter.. called khan very friendly and the service was fantastic.. Well done Khan keep up the good work.

We visited on a Sunday. Extremely disappointed at the poor quality of the pizza and toppings. Have eaten here a few years ago and don't remember the pizza being so bad and obviously so expensive. We ordered two pizzas. Pepperoni and vegetable. The extra thin sliced pepperoni was like cardboard but at least it had flavour unlike the vegetable pizza that none. The pesto dough balls literally only had a spatter of pesto on the outside. Both pizzas incredibly priced at more than £15 :(( Very disappointed!

I visited this branch yesterday (Monday 1st July) with my husband because the last time I visited (also a Monday) the food was absolutely delicious so I couldn't wait to try it again. However, I was hugely disappointed with the food this time. It was not fresh - the dough balls and pizza were so tough and chewy, and cold! I politely informed the waiter that the dough balls are not warm/fresh and she did not seem happy about it. Nevertheless, she replaced it but it was still the same. Unfriendly staff, stale food and no atmosphere. Such a waste of money. I will not be visiting again.

Good food and friendly staff. Very happy with pizza express brent cross. I will be back.

IMPECCABLE! All is clean and food is so Tasty. Friendly staff, kind and careful. 100000✨✨✨ for Tomasz who is an amazing waiter. Will be back. 🙏

Great service from Victoria. Thank you

Excellent service by our lovely waitress Victoria. Food was great too.

Everything was very good. The service from our waitress Victoria was over and above.

Had a delicious meal here with excellent service from Ervina will definitely come back again

My friends and I went for dinner , after a shopping session! The food was very nice, but what I was very impressed by was the service. Angelica was amazing , she looked after us very well , she was always smiling and she was very patient and polite and nothing seemed too much for her , she went above and beyond to make us feel comfortable! We will definitely go back and I’d like to thank Angelica for making our evening so enjoyable! ❤️

I really enjoyed my food and experience last Wednesday. Cerise made us feel very welcome, checked on us and gave us really great service. We didn’t have to wait long for the food or bill. We were given a choice of seats and it felt like a nice atmosphere. The lasagna was delicious 😋. A great place to stop for lunch whilst shopping.

Visited pizza express in Brent Cross today, what a lovely place to dine, clean, excellent quality food but most of all Cerise who served us was friendly, lovely smile, polite and recommended a few dishes which we ordered and they were spot on. 5 stars to Cerise. Keep up the great work.

Nice place, nice folks, nice pizza

Cerise was very helpful and pleasant, she's knows what it means to deliver great service, thank you for your hospitality.

Amazing driver and very respectful

Very bad experience on multiple occasions. The waiter nor waitress are friendly and just poker face with attitude!! Honestly if you cant handle hospitality and working in restaurant then quit!! The girl with red hair doesn't know how to give customer service nor does her sidekick the blonde. Won't be going here ever again. Management doesn't seem to give a toss either. Not to mention the food isn't all that and when I had ordered a brownie last time it was hard as a rock.

I recently visited Pizza Express in Brent Cross shopping centre and had an exceptional experience. From the moment I walked in, I was greeted warmly by Bart, who made my visit truly memorable. His service was impeccable; he was attentive, friendly, and went out of his way to ensure everything was perfect. The food was super good, living up to Pizza Express’ reputation for delicious, flavorful dishes. Everything was cooked to perfection and served promptly. Overall, my visit in Brent Cross was fantastic, thanks in large part to Bart amazing service. I will definitely be coming back to this brunch

I would like to leave a review for the excellent service provided by Victoria, one of the waitresses. She was incredibly kind and efficient in serving us, ensuring that our experience was enjoyable and smooth. Thank you, Victoria, for your exceptional service!

Food was cold and they forgot my sauce

Great Pizza, Great service! What more can you want?

Friendly and efficient. Great staff here at Brent Cross, service with a smile.

Excellent service by Cerise . Fast and efficient, very helpful.

Been coming to this Pizza express for years. Today had a party for my son and the service was extremely poor. The attitude from the lady serving was honestly a 1 star. Only good thing was the food.

Good food great service would highly recommend

Great staff! Very friendly and helpful!