Pizza Express in Bury

Pizza express? more like pizza delay. 1 hour for a pizza, absolute joke. When you explain to them you have a time to meet for an important appointment, and they grasp the basic understanding of the appointment. No compensation or discount for the major delay, call themselves professionals. Might as well of got a pizza and put it in the oven myself for that time. Do not come!!!!

Tina is always so attentive and efficient, this is our go to place for a chilled out time with great food and atmosphere.

Great customer service and very attentive

Chloe was great and the food was great too

Everything was ok. No issue. Fast service. Staff always happy to help.

Bella Harrop was fantastic. Great service.

Tina was a wonderful server who was helpful and lovely

Tina was wonderful with service! I managed to spill some garlic oil on my table and she immediately helped me and my colleague move tables. She was super kind and helped us with the rewards programme and we got dough balls for free! 100% recommend and lots of love to Tina, we will be back!!

We both enjoy going to pizza express Bury. Our service tonight was excellent thank you Tina

Considering how busy it was everything was still great! Thanks for looking after us Tina we’ll definitely be back again!

Great food and great service from Tina.

I had a fantastic experience at this place. The service was top-notch, staff were, friendly,attentive and the food was cooked to perfection. The cozy ambiance made it a great spot for a family dinner. We'll definitely be back!"

Wonderful Experience Every time

My experience is good and food of this place is so delicious 😋

I been here for almost 4 times and the experience every time is great

Tried their Food yesterday it was very nice experience specially penne polo pesto and staff was also very helpful as well overall 10/10

Had dinner with my child. Great food and we got the kids meal for free with the offer they are doing at the moment.

Exceptional food taste and the staff behavior is so good Must recommend

Food was fine but was supposed to be kids eat free. We were told that the offer was only available through the app. Pretty lousy. Won't be returning.

Came for dinner before the cinema. Our waitress was lovely however the restaurant was clearly understaffed (she was the only waitress). Our mains took a long time to arrive and some of my friends didn't have time to finish their food as we had to leave in time for the cinema. Management need to rethinking staffing.

Ordered a takeaway last night with my partner and was not impressed at all. They put the sauces at the bottom of the bag? So when it arrived the bottom of the bag was just covered in grease from the garlic butter. The polenta fries were cold tasteless and bland like they were cooked before the pizza. My partner ordered the double American and wow if this topping was double I would hate to see a normal one. The pepperoni tasted greasy and cheap. I ordered the BBQ burnt end pizza it tasted weird like something was bad I feel like the tomatoes were off just tasted bad. There was a sprinkle of meat at best maybe like 50 grams probably even less. At least 3 slices of my pizza had zero toppings just a little bit of sauce? How can you even achieve this? Just leave the pizza bare? The prices they charge and yet give you cheap incomplete food in return. I don't leave reviews unless it's really bad or really good and I have to say this was really bad. The only upside is that it was fast but with the quality of the food that's not really hard.

Very friendly staff, they were really lovely and helpful. One of the staff members even gave me a tip on which flour to use with the cook book I received for free as a Gold Rewards member, to make the best pizzas. Romana base is incredible, as well as the dough balls, and all of the food really. Looking forward to many more visits. Thank you. :-)

Don't bother, the worst place to eat in Bury

Amazing staff and great food. Bilal and Natasha might be some of the friendliest people around

Really busy teatime service ,food was fine ,what we expect but the service was excellent . Only two staff waiting on which seemed unfair, Bilal looked after us and despite being rushed off his feet was attentive ,funny and engaging ! I understand margins may be tight but you need to make sure your guys aren’t run into the ground .

First time today (sat 18/01/25) Really nice food ☺️ good beer and super service 👌🏻👍🏻🌟we gonna be back 👌🏻👍🏻🌟

My friends and I wanted to eat here after doing some shopping in Bury today. The restaurant looked quiet when we walked in, with plenty of tables free. However when we asked for a table for 3 we were told they were “only taking bookings” and turned us away! This is utterly ridiculous considering how empty the place was at that time (2:00pm). I cannot understand why any business would turn away customers like that. The staff and management obviously don’t have any common sense.

No better way to complete a hard day's shopping. We hadn't booked but were accommodated really quickly. The service was friendly and excellent as was the food, of course. Thanks to the whole team for closing our day so perfectly.

Service was OK. Staff looked like they didn’t want to be there Food was embarrassing. Below McDonald’s and that’s saying something Our dough balls had a large hair curled throughout Our chicken starter was simply frozen chicken on a plate with a bit of salad for appearance ZERO flavour and was left Our mains was no better Hot yes but dreadful. No flavour whatsoever ever on the chicken parmigiana. Pasta was overcooked I’ve ate at a fair few places and just popped in for a quick bite and in all honesty didn’t expect much but it blew me away at how below expectation it was. The price is abysmal for the quality also Of to a drive though for some slightly more edible food. Never again

Great birthday experience for the mother in law and family. Superbly ran pizza express in a lovely location. Food was fast and delicious. We were served by Polly and others from the team. They really went out to make our experience an absolute pleasure. Normally a pizza fanatic I tried the lasagna today, absolutely delicious, hot fresh and tasty. Lovely personalised birthday dessert platter was a really nice local touch. 10 out of 10 well done, clearly a engaging and close knit team delivering excellence!

Lovely food and great place to eat. Our waitress diana was amazing and made our experience great!

Great food and service as usual. Always going above and beyond to make sure you’re happy and having a nice time. Great team - will come again.

Great experience every time. Andy and Bilal the managers are always welcoming, accommodating and helpful. The waiters are friendly and always remember us, remember our order and when they aren't rushed off there feet are always happy to have a chat to us and our kids and make our meal a great experience.

The food was very good and the waiter was very patient with my big family.

Excellent food and very friendly and chatty staff. Managed to fit us (2 adults; 2 kids) in without a reservation. Helped out by splitting an adult dish into two for the kids because the same food wasn’t on the kid’s menu. Great!

Service was a shambles staff stood around chatting. Had to chase someone for our drinks . Orders coming to our table that we didn't order . After an hour of waiting for food pizza over cooked . Wanted another drink but didn't want to wait 30mins for it so asked for bill paid and left. Won't be visiting again. I wouldn't waste your time and money . Need to work on management skills to organise the staff better.. s for the pizza to come

Good service and food, decent portions discount offers need to be easier to access , but a good spacious place to eat out

We had a last minute change to the numbers of our large party, but the manager and staff went out of their way to accommodate us. Someone didn't want to tomato in their main meal, so advice was given on an alternative pizza option which turned out to be really good. All members of staff were friendly and helpful to all members of the party. Everyone enjoyed their 3 courses, the food was excellent, so thanks to the chef and the whole team for making it an enjoyable afternoon.

A lovely 3 course meal for both of us! Food was pretty quick but the highlight was the service! All the staff we spoke to gave great customer service and nothing was too much trouble! We’re not local, but if we were we’d definitely visit again!

Brilliant food and service from Bella the waitress

Great service from waitress Bella, food was also amazing, would visit again.

Fantastic establishment, food was delicious and reasonable prices. The waitress named Bella took care of our table all night with a consistent smile and a helpful manner. Would definitely recommend

Waitress Bella was very helpful, will come again food was nice

Waitress Bella gave us great service with a smile and made us feel very welcome. Great food and atmosphere. Would visit again.

Brilliant pizzas. Great service from waitress Bella. Will come again

We booked a children's birthday party at Pizza Express in Bury. It was an excellent experience from start to finish. We had our own area of the resteraunt. The staff kept the girls engaged, they were so patient and kept it really fun. A bunch of 9 and 10 year old girls can be hard work so they really did a great job!!! The food was great (as always) but it was wonderful for us as parents to be able to just sit back and watch the girls have a great time. Everyone commented on how much fun they had. Thank you very much for a great party.

Food was good, waitress bella very helpful and pretty 😉 would come again

Tina the waitress was so amazing. The welcome was really nice. The food is amazing. Thank you pizza express for my nice experience.

45 mins still food didn’t arrive, after being told multiple times not long your food is almost ready… we ended up walking out !! They shouldn’t be called pizza express!!

Outstanding service by all the staff in this place today. Waiters attended to our needs very quickly and efficiently. But the way all chef’s and staff graft non stop in there is remarkable. They all seem to gel so well and the food flys out as quick as it’s ordered. By far one of the best places to eat in Bury if you want fresh top tier food delivered in style by great cooks. I rarely leave reviews after eating at places, unless of course the staff are amazing. Thanks for your service tonight! Flawless 👌🏻

Not a pizza lover but the thinest pizza to die for

Such a wonderful team! Andy, Tina, and Damo always go above and beyond to ensure we feel valued and well taken care of.

Not really the best pizza for me , too thin . You end up with hungry.

Just don’t bother. Picked up my napkin but it was stuck to the table and tore apart- not sure what the sticky crud was that it was stuck to, but the place absolutely needs a deep clean. My drink - they put mint in it which wasn’t just on the turn, it was positively rotten. Asked for no mint in the next one- the limes in both were BROWN. Folks- you’re possibly keeping your lime wedges in soda water. That stopped circa 1985. Either way, don’t give people brown limes. If the kitchen hygiene is as bad as the bar, the place should be shut down. Got my order wrong. Arrancini were greasy and cold. Rocket salat was wilting. Nobody asked how the food was. Just go to Nando’s over the road- PE is extremely overpriced for what it is. Awful.

Worst lasagne ever tasted in my life

I have been multiple times and normally have a fairly decent experience. It is not uncommon for them to fail to deliver ordered items but they normally take it off the bill after they deliver it late. In my recent visit I asked for a vegan menu, I was told to just find the vegan items on the regular menu. After reading the menu it said in writing to ask for the vegan menu, so I asked our waitress and she quickly got the menu and informed that they can also switch the cheese on most pizza to the vegan cheese. It was incredibly loud due to them hosting a school leavers event, and they were also very busy dealing with that party. Meaning that when my table had 2 out of 3 starters arrive, I couldn't let a staff member know as it was a rare sight for them to come over to our section instead of all hands dealing with the event. The staff were all polite but it was poorly managed, at least one member of staff should of been focusing on all other customers instead of all working the event tables. My starter eventually came at the same time as my main, it was given to me for free but that wasn't a great deal as I get them free with my pizza express app anyway. Overall the waitresses were polite and apologetic, but it wasn't their fault that they were poorly managed. The food itself was good, and the app makes it a decent price.

Amazing staff and amazing pizza and deserts ( tell all your staff ur amazing)

I dropped in to Pizza Express Bury on a midweek evening with my mum. The service was swift, and very friendly. The food is simple but effective. We enjoyed our pizzas, but the dough balls were the highlight. Very moreish. I hadn’t previously been to Pizza Express in years, and I was pretty impressed. Thanks guys!

Food was perfect , Ricky was amazing and friendly, service was very quick. Would recommend to anyone who loves pizza and dough balls.

The top 3 longest waits in life. 1) A Miracle 2) Your food at Pizza Express Bury 3) Your numbers on the lottery. Absolutely pathetic. Kids in Africa got a meal before I did.

Ricardo our waiter went out of his way to provide a wonderful experience. Vegan pizza was crispy as requested. Perfect Will deffo come back.

Went with work so we had a very large table, we had pre ordered. The service was great, staff great and the food was amazing

Came with a party of 10 of us yesterday. Josh was fantastic couldn’t do enough for us. The manager who made the booking was fabulous, took all the stress of booking for a large group away. Pre orders were all correct, bill paying was all split perfectly. Food was so good.

One of my very first jobs in F&B was as a pizzaiola for Pizza Express back in the days of marble table tops and live jazz bands. Whenever I'm back in UK, I always go back and find a Pizza Express chef who can make my favourite - Capriciosa - despite the fact it's been off the menu for decades. Today I chose Pizza Express, The Rock, Bury. The second I walked in, I could tell they were in the weeds. They really didn't have space for us. But Josh shifted things around and managed to find us table. He Googled the ingredients for my obsolete pizza and the back of house staff managed a decent effort at creating one. If there was one issue, it was that the venue was severely understaffed. Two servers and a runner were trying to take care of about 90 covers. They did an excellent job under very difficult circumstances and the owners/management should be very proud of them and recognise their dedication and hard work.

Josh looked after 9 of us nothing was too much trouble .. really helpful ..

Josh was amazing. We were a table of 9 and he was so attentive. He took pictures of us as a group when asked, no issues. We pre booked our food due to being a larger group, he took drink orders at the table as we came in and remembered our food order from what drink we had. He couldn’t have done anymore for us. Very happy with the experience. Food was fantastic but Josh made the experience as a whole.

Josh was amazing. Very attentive and friendly. Handled our chatty bunch with professionalism and even helped us take pictures like a star. Thanks Josh

Josh was very friendly, attentive and went above and beyond. Thanks so much

We had a lovely time at Pizza express. Josh was so courteous and friendly. He was very helpful and informative regarding my food allergies. The food was lovely and the service was so quick! Thank you

It was lovely and a nice welcome. Tina the waiter is amazing she listen to me what I like to eat . The staff are very nice people.

Fantastic staff go above and beyond for you

Was really looking forward to our pizza express delivery this evening sadly the mozzarella and tomato salad was awful and very small and the dough balls were dry cold and had no garlic flavouring at all spent over £50 and most of it will go in the bin

Dropped in today to be greeted by a lovely lady showed to my table and had myself a lovely carbonara pizza…everything was perfect about this place…#payitforward good vibes all around definitely worth a look this place 💯

Food was very good and Ricardo, our waiter was wonderful!

Amazing staff, great food and very fast

We love Pizza Express. We go as a treat. We recently took some friends and we're shocked by the price increases. It seems we weren't the only ones shocked by this as the restaurant was virtually empty with little to no atmosphere. Rather than having the larger crispier based pizzas with a glass of wine or beer we were forced have a small classic pizza with a glass of water. I doubt we will be returning.

I’ve been going to this branch of Pizza Express ever since it opened 10 years ago. It has the most fabulous atmosphere and food! The service is always impeccable, and a particular star of the team is Josh, who always conducts himself with the best attitude and enthusiasm. 🍕

We had a great meal here, Sophie was a fantastic waitress and really looked after us, great food and service , than you

We were greeted quickly and staff were really friendly, asked us if we had any preference on seating which I thought was really nice (as well as allergies). We were asked if we wanted drinks and everything was brought out really quickly. Staff serving were really attentive but in a subtle way which again was just really nice. Nothing was too much trouble.

Absolutely brilliant service by Josh , he was fantastic with our daughter who sometimes struggles in restaurants but he remembered her from last time ans went above and beyond with her

The only thing that let this down was not being told a dish was off the menu. There's nothing worse than picking a meal only to be told it's not available. Fix that, then it's five stars across the board. Food was piping hot, freshly cooked, service was very good too.

An old time favourite! Never empty, yet rarely too busy. Absolutely amazing olives, delicious pizzas and desserts. Attentive staff. A warm, welcoming experience.

great food with friendly service each time, highly recommend. Probably the best pizza express in Manchester we’ve had.

Excellent service by Bella and lovely food. Thanks

Ben was absolutely fantastic, took care of me and my elderly mother. As usual we are impressed by the service of pizza express in Bury.

Great service from Bilal over the phone. I was having problems with the website, all items were showing as out of stock so Bilal advised me to order through Deliveroo and then he sorted me out with some generous freebies for highlighting the issue as it was showing on his end too. Cheers Bilal credit to your team

Little disappointed with the price and presentation of the Calzone Nduja. I've had much better Calzone so can't recommend that particular dish. It looked like it was made using a smaller base than ordering one of the normal pizzas and folding it. The other pizzas we ordered were all fine and everyone enjoyed them. That being said the place was clean and the staff were all friendly. I would go back definitely.

Excellent service by Sophie and rest of the team. Delicious pizzas. Thank you for a very pleasant lunch.👏☺️

I took my class of year one children for a free pizza making experience. The staff (Bill and Callum) were amazing and the children had a thoroughly great time. Would highly recommend!

We often visit this restaurant with our grandchildren as it has everything we need . My husband is coeliac and both my grandchildren and he loves pizza. the food is consistently good but we arrived today and the staff were rushed off their feet. We spoke with Josh who apologised and said he would sort us a table asap which bless him he did and for another 2 parties that we’re waiting. This may I say was a good day on others we have been sent away as I think due to being under staffed. I’m looking into sourcing another family restaurant. Although I love pizza express it’s simply not worth the hassle

Thank you for the amazing pizza making party for my sister’s birthday. We had a great time on Wednesday Evening with the family there. I am grateful for Bilal and and Angelica who attended our every needs. Their customer service was exceptional, as well as their interactions with us while hosting the party. Pizza Express at Bury you have a great team!

We just had our daughter's pizza making party and we must say we had the best time, not to mention Bilal's Service, he is very friendly and professional, thank you so much for your service and to making our daughter's special day so fun and special!

My favourite thing about pizza express is Ricky! I am autistic and like to be in the same spot and order the same thing. Ricky remembers my order always and today rather than bringing me my regular blackcurrant cordial, brought me water and cordial in a little jug and said “I noticed you usually leave a lot of your drink, so I brought you this then you can have it the way you like it” - if that’s not outstanding customer service, then I don’t know what is. The food is great and the whole team are wonderful. It’s definitely a safe space for me to retreat to when I’m out in public. Thank you

I cannot praise this restaurant enough!! My daughter had her 9th birthday party on Sunday and the team at Pizza Express, Bury were brilliant. Andy took the booking and Bilal and another chef lead the Pizza Making Party. From start to finish I couldn’t fault a single thing. They went above and beyond to make sure that my daughter, her friends and even us adults were looked after. The food was delicious and we all had a ball!! Thank you ☺️

Restaurant was only about half full, but it took ages for our food to arrive. Went for a meal before a show at The Lowry and allowed plenty of time, but as food took so long we did not have time to have desert. Garlic bread with cheese was very small and not very hot. Pizza was also only warm. Cannelloni was lovely and piping hot. Coleslaw had no mayonnaise! Restaurant was clean and tidy but was quite cool especially as it was so cold outside. Tried to download the app to receive free dough balls but couldn't get it to work. Entrance is wheelchair friendly but as it has a lot of furniture you would struggle to manoeuvre. We were asked on arrival whether we had any dietary restrictions. Nearest parking is in The Lowry multi storey car park. Wouldn't go again.

Great food and amazing service. Josh made us feel very welcomed and went above and behond to make our experience the best! Need more people like him in customer service! Real pleasure! Thank you!

We had planned to eat here on new year's eve but due to coming down with covid we have had to stay in so I placed a order on uber and then called the restaurant to make some changes to one of the pizzas Andy answered the call and was extremely helpful in making sure I got exactly what I wanted the pizzas we delicious so a huge thank you to Andy for going out of his way to help

Have eaten here in many occasions as it’s close by and never disappoints. The food is always perfect and they have great options for ours kids. Tina is an amazing waitress nothing is ever too much trouble

Just been for a meal tonight, we had Connor as are waiter and he couldn’t do enough for us. Constantly on the ball, and brought any requests we had so fast. Give Connor a raise!!! Food was lovely as always.

Really good, leather chairs been refurbed, toilets clean, nice place. Bella the staff member was amazing, credit to her.