Based on 1.064 opinions finded in 2 websites
Based on 1.064 opinions finded in 2 websites
Nº 430 in 659 in Bury
Nº 9 of 22 Pizza & Pasta in Bury
Opinions
A lovely 3 course meal for both of us! Food was pretty quick but the highlight was the service! All the staff we spoke to gave great customer service and nothing was too much trouble! We’re not local, but if we were we’d definitely visit again!
CallumP . 2024-11-01
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Food was good, waitress bella very helpful and pretty 😉 would come again
Charley Timlin . 2024-10-14
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Brilliant pizzas. Great service from waitress Bella. Will come again
Bendynamo 2 . 2024-10-14
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Waitress Bella gave us great service with a smile and made us feel very welcome. Great food and atmosphere. Would visit again.
bradley_thegreat . 2024-10-14
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Waitress Bella was very helpful, will come again food was nice
Logan Clayton . 2024-10-14
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We booked a children's birthday party at Pizza Express in Bury. It was an excellent experience from start to finish. We had our own area of the resteraunt. The staff kept the girls engaged, they were so patient and kept it really fun. A bunch of 9 and 10 year old girls can be hard work so they really did a great job!!! The food was great (as always) but it was wonderful for us as parents to be able to just sit back and watch the girls have a great time. Everyone commented on how much fun they had. Thank you very much for a great party.
Charlotte Collins . 2024-10-14
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Tina the waitress was so amazing. The welcome was really nice. The food is amazing. Thank you pizza express for my nice experience.
Angelika Schlick . 2024-10-09
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45 mins still food didn’t arrive, after being told multiple times not long your food is almost ready… we ended up walking out !! They shouldn’t be called pizza express!!
simon banks . 2024-10-07
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Outstanding service by all the staff in this place today. Waiters attended to our needs very quickly and efficiently. But the way all chef’s and staff graft non stop in there is remarkable. They all seem to gel so well and the food flys out as quick as it’s ordered. By far one of the best places to eat in Bury if you want fresh top tier food delivered in style by great cooks. I rarely leave reviews after eating at places, unless of course the staff are amazing. Thanks for your service tonight! Flawless 👌🏻
Anthony Eskins (Tony) . 2024-09-28
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Such a wonderful team! Andy, Tina, and Damo always go above and beyond to ensure we feel valued and well taken care of.
Jaroslaw Glogier . 2024-08-11
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Not a pizza lover but the thinest pizza to die for
Jackie Boak . 2024-08-11
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Not really the best pizza for me , too thin . You end up with hungry.
catia figueira . 2024-08-10
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Just don’t bother. Picked up my napkin but it was stuck to the table and tore apart- not sure what the sticky crud was that it was stuck to, but the place absolutely needs a deep clean. My drink - they put mint in it which wasn’t just on the turn, it was positively rotten. Asked for no mint in the next one- the limes in both were BROWN. Folks- you’re possibly keeping your lime wedges in soda water. That stopped circa 1985. Either way, don’t give people brown limes. If the kitchen hygiene is as bad as the bar, the place should be shut down. Got my order wrong. Arrancini were greasy and cold. Rocket salat was wilting. Nobody asked how the food was. Just go to Nando’s over the road- PE is extremely overpriced for what it is. Awful.
Ben . 2024-08-03
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Worst lasagne ever tasted in my life
Paul Lewis . 2024-07-20
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I have been multiple times and normally have a fairly decent experience. It is not uncommon for them to fail to deliver ordered items but they normally take it off the bill after they deliver it late. In my recent visit I asked for a vegan menu, I was told to just find the vegan items on the regular menu. After reading the menu it said in writing to ask for the vegan menu, so I asked our waitress and she quickly got the menu and informed that they can also switch the cheese on most pizza to the vegan cheese. It was incredibly loud due to them hosting a school leavers event, and they were also very busy dealing with that party. Meaning that when my table had 2 out of 3 starters arrive, I couldn't let a staff member know as it was a rare sight for them to come over to our section instead of all hands dealing with the event. The staff were all polite but it was poorly managed, at least one member of staff should of been focusing on all other customers instead of all working the event tables. My starter eventually came at the same time as my main, it was given to me for free but that wasn't a great deal as I get them free with my pizza express app anyway. Overall the waitresses were polite and apologetic, but it wasn't their fault that they were poorly managed. The food itself was good, and the app makes it a decent price.
Jamie . 2024-07-19
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Amazing staff and amazing pizza and deserts ( tell all your staff ur amazing)
Oliver W . 2024-07-11
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I dropped in to Pizza Express Bury on a midweek evening with my mum. The service was swift, and very friendly. The food is simple but effective. We enjoyed our pizzas, but the dough balls were the highlight. Very moreish. I hadn’t previously been to Pizza Express in years, and I was pretty impressed. Thanks guys!
Jake C . 2024-07-03
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Food was perfect , Ricky was amazing and friendly, service was very quick. Would recommend to anyone who loves pizza and dough balls.
Charlie Forrest . 2024-07-01
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The top 3 longest waits in life. 1) A Miracle 2) Your food at Pizza Express Bury 3) Your numbers on the lottery. Absolutely pathetic. Kids in Africa got a meal before I did.
Tommy Cunningham . 2024-06-29
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Ricardo our waiter went out of his way to provide a wonderful experience. Vegan pizza was crispy as requested. Perfect Will deffo come back.
Genie Simmons . 2024-06-10
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Went with work so we had a very large table, we had pre ordered. The service was great, staff great and the food was amazing
Donna Hainsworth . 2024-05-30
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Josh looked after 9 of us nothing was too much trouble .. really helpful ..
Geraldine . 2024-05-27
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One of my very first jobs in F&B was as a pizzaiola for Pizza Express back in the days of marble table tops and live jazz bands. Whenever I'm back in UK, I always go back and find a Pizza Express chef who can make my favourite - Capriciosa - despite the fact it's been off the menu for decades. Today I chose Pizza Express, The Rock, Bury. The second I walked in, I could tell they were in the weeds. They really didn't have space for us. But Josh shifted things around and managed to find us table. He Googled the ingredients for my obsolete pizza and the back of house staff managed a decent effort at creating one. If there was one issue, it was that the venue was severely understaffed. Two servers and a runner were trying to take care of about 90 covers. They did an excellent job under very difficult circumstances and the owners/management should be very proud of them and recognise their dedication and hard work.
Charley Browns . 2024-05-27
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Came with a party of 10 of us yesterday. Josh was fantastic couldn’t do enough for us. The manager who made the booking was fabulous, took all the stress of booking for a large group away. Pre orders were all correct, bill paying was all split perfectly. Food was so good.
Helen Johnston . 2024-05-27
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Josh was very friendly, attentive and went above and beyond. Thanks so much
Sarah Kelly . 2024-05-26
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Josh was amazing. Very attentive and friendly. Handled our chatty bunch with professionalism and even helped us take pictures like a star. Thanks Josh
Hayley Parker . 2024-05-26
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Josh was amazing. We were a table of 9 and he was so attentive. He took pictures of us as a group when asked, no issues. We pre booked our food due to being a larger group, he took drink orders at the table as we came in and remembered our food order from what drink we had. He couldn’t have done anymore for us. Very happy with the experience. Food was fantastic but Josh made the experience as a whole.
Rebecca Coop . 2024-05-26
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We had a lovely time at Pizza express. Josh was so courteous and friendly. He was very helpful and informative regarding my food allergies. The food was lovely and the service was so quick! Thank you
Naomi Beckles . 2024-05-26
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It was lovely and a nice welcome. Tina the waiter is amazing she listen to me what I like to eat . The staff are very nice people.
Sunjay Bedi . 2024-05-24
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Fantastic staff go above and beyond for you
David Hardman . 2024-05-13
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Was really looking forward to our pizza express delivery this evening sadly the mozzarella and tomato salad was awful and very small and the dough balls were dry cold and had no garlic flavouring at all spent over £50 and most of it will go in the bin
Vinesh Fatania . 2024-04-27
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Dropped in today to be greeted by a lovely lady showed to my table and had myself a lovely carbonara pizza…everything was perfect about this place…#payitforward good vibes all around definitely worth a look this place 💯
No Pineapple Pizza . 2024-04-26
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Food was very good and Ricardo, our waiter was wonderful!
Eitamar Zehavi . 2024-04-22
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Amazing staff, great food and very fast
Valter da Costa Alves . 2024-04-20
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We love Pizza Express. We go as a treat. We recently took some friends and we're shocked by the price increases. It seems we weren't the only ones shocked by this as the restaurant was virtually empty with little to no atmosphere. Rather than having the larger crispier based pizzas with a glass of wine or beer we were forced have a small classic pizza with a glass of water. I doubt we will be returning.
El Studerino . 2024-04-18
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I’ve been going to this branch of Pizza Express ever since it opened 10 years ago. It has the most fabulous atmosphere and food! The service is always impeccable, and a particular star of the team is Josh, who always conducts himself with the best attitude and enthusiasm. 🍕
Alex Hicks . 2024-04-13
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We had a great meal here, Sophie was a fantastic waitress and really looked after us, great food and service , than you
Lucy Clarke . 2024-04-12
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We were greeted quickly and staff were really friendly, asked us if we had any preference on seating which I thought was really nice (as well as allergies). We were asked if we wanted drinks and everything was brought out really quickly. Staff serving were really attentive but in a subtle way which again was just really nice. Nothing was too much trouble.
Lauren Butler . 2024-04-05
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Absolutely brilliant service by Josh , he was fantastic with our daughter who sometimes struggles in restaurants but he remembered her from last time ans went above and beyond with her
Sally C . 2024-04-01
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The only thing that let this down was not being told a dish was off the menu. There's nothing worse than picking a meal only to be told it's not available. Fix that, then it's five stars across the board. Food was piping hot, freshly cooked, service was very good too.
Debbie Foskett . 2024-03-31
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great food with friendly service each time, highly recommend. Probably the best pizza express in Manchester we’ve had.
Natalia K . 2024-03-25
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An old time favourite! Never empty, yet rarely too busy. Absolutely amazing olives, delicious pizzas and desserts. Attentive staff. A warm, welcoming experience.
Scenic39065709001 . 2024-03-25
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Excellent service by Bella and lovely food. Thanks
Richard King . 2024-03-23
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Ben was absolutely fantastic, took care of me and my elderly mother. As usual we are impressed by the service of pizza express in Bury.
Oliver Goldberg . 2024-03-22
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Great service from Bilal over the phone. I was having problems with the website, all items were showing as out of stock so Bilal advised me to order through Deliveroo and then he sorted me out with some generous freebies for highlighting the issue as it was showing on his end too. Cheers Bilal credit to your team
Will Duffy . 2024-03-15
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Little disappointed with the price and presentation of the Calzone Nduja. I've had much better Calzone so can't recommend that particular dish. It looked like it was made using a smaller base than ordering one of the normal pizzas and folding it. The other pizzas we ordered were all fine and everyone enjoyed them. That being said the place was clean and the staff were all friendly. I would go back definitely.
Jonathan Smith . 2024-03-12
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Excellent service by Sophie and rest of the team. Delicious pizzas. Thank you for a very pleasant lunch.👏☺️
Gill Wisdom . 2024-03-10
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I took my class of year one children for a free pizza making experience. The staff (Bill and Callum) were amazing and the children had a thoroughly great time. Would highly recommend!
Debbie Foden . 2024-03-10
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We often visit this restaurant with our grandchildren as it has everything we need . My husband is coeliac and both my grandchildren and he loves pizza. the food is consistently good but we arrived today and the staff were rushed off their feet. We spoke with Josh who apologised and said he would sort us a table asap which bless him he did and for another 2 parties that we’re waiting. This may I say was a good day on others we have been sent away as I think due to being under staffed. I’m looking into sourcing another family restaurant. Although I love pizza express it’s simply not worth the hassle
Wendy R . 2024-02-21
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Thank you for the amazing pizza making party for my sister’s birthday. We had a great time on Wednesday Evening with the family there. I am grateful for Bilal and and Angelica who attended our every needs. Their customer service was exceptional, as well as their interactions with us while hosting the party. Pizza Express at Bury you have a great team!
Diana Alexandra . 2024-02-09
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We just had our daughter's pizza making party and we must say we had the best time, not to mention Bilal's Service, he is very friendly and professional, thank you so much for your service and to making our daughter's special day so fun and special!
KINGY . 2024-02-07
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My favourite thing about pizza express is Ricky! I am autistic and like to be in the same spot and order the same thing. Ricky remembers my order always and today rather than bringing me my regular blackcurrant cordial, brought me water and cordial in a little jug and said “I noticed you usually leave a lot of your drink, so I brought you this then you can have it the way you like it” - if that’s not outstanding customer service, then I don’t know what is. The food is great and the whole team are wonderful. It’s definitely a safe space for me to retreat to when I’m out in public. Thank you
Romy Vear . 2024-01-29
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I cannot praise this restaurant enough!! My daughter had her 9th birthday party on Sunday and the team at Pizza Express, Bury were brilliant. Andy took the booking and Bilal and another chef lead the Pizza Making Party. From start to finish I couldn’t fault a single thing. They went above and beyond to make sure that my daughter, her friends and even us adults were looked after. The food was delicious and we all had a ball!! Thank you ☺️
Nicola Hutton . 2024-01-17
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Restaurant was only about half full, but it took ages for our food to arrive. Went for a meal before a show at The Lowry and allowed plenty of time, but as food took so long we did not have time to have desert. Garlic bread with cheese was very small and not very hot. Pizza was also only warm. Cannelloni was lovely and piping hot. Coleslaw had no mayonnaise! Restaurant was clean and tidy but was quite cool especially as it was so cold outside. Tried to download the app to receive free dough balls but couldn't get it to work. Entrance is wheelchair friendly but as it has a lot of furniture you would struggle to manoeuvre. We were asked on arrival whether we had any dietary restrictions. Nearest parking is in The Lowry multi storey car park. Wouldn't go again.
Maggie Savidge . 2024-01-10
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Great food and amazing service. Josh made us feel very welcomed and went above and behond to make our experience the best! Need more people like him in customer service! Real pleasure! Thank you!
Gosia Gosia . 2023-12-31
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We had planned to eat here on new year's eve but due to coming down with covid we have had to stay in so I placed a order on uber and then called the restaurant to make some changes to one of the pizzas Andy answered the call and was extremely helpful in making sure I got exactly what I wanted the pizzas we delicious so a huge thank you to Andy for going out of his way to help
Laura s . 2023-12-31
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Have eaten here in many occasions as it’s close by and never disappoints. The food is always perfect and they have great options for ours kids. Tina is an amazing waitress nothing is ever too much trouble
Joshua Yeaman . 2023-12-24
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Just been for a meal tonight, we had Connor as are waiter and he couldn’t do enough for us. Constantly on the ball, and brought any requests we had so fast. Give Connor a raise!!! Food was lovely as always.
Charlotte Smith . 2023-12-20
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Really good, leather chairs been refurbed, toilets clean, nice place. Bella the staff member was amazing, credit to her.
James Rothwell . 2023-12-18
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Came to bury to visit a mate for uni, initially was upset by the idea of pizza express, but Sophie made it a very enjoyable experience. Lovely food, lovely pizza and lovely staff. Would recommend !
EClipse Carterr . 2023-12-17
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Great service from Tina W Lovely meal too Thank you
Tracy Bradbury . 2023-12-16
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We always know we can rely on Pizza Express for a good meal but Josh was incredible - the restaurant was clearly busy but Josh efficiently looked after everyone with amazing customer service - we felt like we could’ve been the only ones in the restaurant with how attentive and great he was, despite looking after so many of us at the same time! Thanks so much Josh - I hope you get the recognition you deserve!!
Faizah Walker . 2023-12-14
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Fantastic service and excellent food. Many thanks to Tina from The Rock, Bury. She has been excellent and made our work Christmas do amazing.
Harry Thompson . 2023-12-11
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Absolutely amazing! The food was so nice and Tina our server was the absolute best. Give her a raise!!
Maria Minshull . 2023-12-10
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Came here with four of my friends on a Saturday night . Although the place was very busy it did not effect the service . josh was very attentive and made sure we had everything we need. Food was exemplary as always . Can't wait to come back !
Safina Nadeem . 2023-11-25
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Food and service was amazing. Had Josh as our waiter and was so nice, was conversive and welcoming and overall was a good experience
Scott Heap . 2023-11-24
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Our waiter Josh was very friendly and the whole place had a welcoming attitude. Overall was a wonderful experience
Grace Lloyd . 2023-11-24
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Came on Monday for a nice meal with friends and the food and service were amazing! We are all very pleased and will definitely return soon. Special thanks to Sophie who was so friendly and very helpful. :)
Mollie Murphy . 2023-11-21
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Sophie was an absolute sweetheart sorted out me and my mates. Couldn’t have been any better.
Cody Baltussen . 2023-11-20
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went out for dinner with my family, our waitress sophie could not do enough to improve our experience! nothing was too much trouble for her. Thank you Sophie!
Sabi Rizvi . 2023-11-20
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Food was amazing and our waitress Sophie was lovely.
Emma . 2023-11-20
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Had a great time out for dinner with friends and the waitress Sophie made the experience even better she had very fast service and was very polite.
Eleanor Turner . 2023-11-20
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Enjoyed a fantastic meal at Pizza Express, enhanced greatly by our waitress Sophie. Her service was great. The pizza was delicious, and Sophie's recommendations were spot-on. Thank you Pizza Express for looking after our family so well.
Butrint Metaj . 2023-11-20
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Poor service, they have loads of people running round but the service just is not good. Waited ages to order and for food needed to ask several times. Food was good when it came.
C Walsh . 2023-11-19
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Excellent food as always. Outstanding service from Josh, he made our dining experience very pleasant - was very friendly and knowledgeable. Josh is a credit to the restaurant!
Darcy Lilac . 2023-11-18
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We went to Pizza Express this morning on a school trip, the children had an amazing time. Bill could not have made the experience more enjoyable for them and us. They got to create their own pizzas, and they were in their words “the best pizzas in the world” from start to finish it was a wonderful experience and we will definitely be booking every year! Thank you so much Bill for making the experience so knowledgeable and fun for the children!
Rebecca Green . 2023-11-15
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Sophie was great, food was fast and really good quality. I am an employee of a different branch and was really impressed. Soft egg on Fiorentina without asking 😋
Ruth Ward . 2023-11-12
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The restaurant was really busy, however our waiter Sophie was lovely and improved the experience!
Isabelle . 2023-11-07
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Great service and excellent food
William Lloyd . 2023-11-06
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The food was outstanding, the service from the waiter at lunch time was absolutely appalling not just our table but the faces on other tables, hardly any customers in yet everything was a trouble, menus slapped down in-front of us, main courses given without taking starter plates away, no change off cutlery from start to finish, no interest in anyone in shop and had the audacity to leave the card payment machine on the TIP section, treat your customers better. If you want good food but absolutely shocking service, this is the place.
william duff . 2023-11-02
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Natasha, Tina, Ricky & Bilal are really welcoming members of staff.
Maureen Mahon . 2023-11-02
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Always friendly and attentive knowledgeable and helpful, food is always perfect
Cami Walsh . 2023-11-01
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Had lovely sharing meal nice to chill.
Sandra Bassett . 2023-10-31
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Came in the other day and was served by a great waitress, Sophie, she was welcoming to me and my boyfriend. The food was served fast and was lovely. Thank you
Louii . 2023-10-24
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Great food and great service. Our waitress Sophie was excellent, nothing was too much trouble for her and she made our evening very enjoyable.
Charis . 2023-10-22
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Barely anyone in here, around 7-9 tables and yet were waiting over half an hour for the bill, staff were incredibly unhelpful and came off rude and annoyed we asked twice for the bill. Food was decent, nothing outstanding. Overall not a great experience
alex alex (Alex) . 2023-10-20
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Went 14/10/2023 my granddaughter 7 birthday party, all the kids loved it,the staff were so helpful couldn't do enough for us, and so friendly lovely day thank you.
Carole Hewitt . 2023-10-15
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The food is always fresh, delicious and always hot and tasty and amazing! Clean restaurant, toilets are immaculate. 10/10 first class experience! Well done!
R Hudson . 2023-10-13
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Fantastic visit, Sophie our waiter was extremely helpful and pleasant. Will definitely be returning !!
Will Jones . 2023-10-13
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Wonderful service from Bill and great food! Thanks!
Anthea Kirui . 2023-10-08
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Had a great time here from our great waiter Bill!
Hayley . 2023-10-08
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Family meal for 5 year old birthday. Brilliant! Thank you, never been let down yet.
Veronica Clare . 2023-10-04
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You know what you're getting with pizza express. Pleasant service and decent food served quickly. Would visit here again.
SJL 2013 . 2023-10-02
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Had a great meal, thanks for lovely service Ricky!
Sarah Watt . 2023-09-16
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We tried the Dough doppiano and it was fab! Loved the dips 10/10
lauren rawlinson . 2023-09-15
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Tina is really nice amazing hard working person at pizza express she try’s her best every day and makes it 10/10 experience Mellisa she is a food runner and brings ur food she’s very nice and polite.
Joe Ash . 2023-09-02
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Very slow service when the restaurant wasn't busy. Had to ask how long the food would be, no update the staff member just loitered by the chefs whilst waiting for it. Think our order had been forgotten. No apology or time frame. Food wasn't particularly hot when it was bought to the table. No one checked how the meal was part way through eating either.
Mel Harris . 2023-08-30
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Absolutely amazing service from Andy :)
Millie D-W . 2023-08-24
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had a great time with my mates andy is a legend give him a pay rise
sav campion . 2023-08-24
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Excellent service from Andy, not many other resturants will serve a group of teenagers. Was also very helpful with the assorted payment methods the group was using. No complaints.
Joseph Cammish . 2023-08-24
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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