Pizza Express in St Albans

Our server Wiola was brilliant. She was patient, accommodating and very helpful. She had great knowledge of the menu and was so friendly. My family and I would visit again thanks to the service we received from her!

This was a very very nice restaurant ! Quality food, very very clean and well maintained ! It's truly unfortunate that it had to close ! Hope to see you back in town in near future

Went to pizza express yesterday had a lovely meal and was served by Nikita who was great, made the meal and our experience very pleasant! Definitely recommend.

Great food, great stuff. What more could you need?

Amazing staff, delicious Calzone and great atmosphere! Will be back 😜

My waitress Nikita was amazing very attentive and friendly. The food was also great and the desserts were served in a timely manner.

This is our third time at this pizza express and it’s the third we have left disappointed. A family of five ordering starters, mains and desserts. We sat down and had to ask the waitress to serve us, only some of the starters arrived so I told them not to bother with the rest. The mains came and were ok, my romana pizza base was burnt. The dessert was ordered and again they didn’t have some of the items we wanted. When the bill came they still had the audacity to charge for the starter that we never received. All in all the food was ok and the service was poor. We won’t be back after today!

Good service and food. Staff were helpful, polite, and prompt.

The staff are always welcoming, attentive and considerate of our needs. They take extra care with our allergy requirements, which gives us peace of mind. The Harpenden location has become our regular location.

Super friendly helpful and clean. I have eaten here a number of times always with a good experience. The staff are attentive and even let you know when they change shift. The bill comes promptly (when asked) Toilets are clean (odd bags thing in the mens loo waste pipe thing?!) Nice views.

Pizza express Harpenden has had a bit of a face lift of recent and it looks nice, however.... Areas of it are a little more secluded now whereas before it was all open plan. I preferred the open plan lay out and it must have diminished their amount of table space. Its a shame they didn't spend a bit of money doing up the lavatory facilities at the same time..... The new layout hasn't affected the service which has always been very good, along with great food. Ive started using their app to keep track of my what I'm spending and you can even use it to add any discounts / deals and pay the bill . All in all a very nice place that is very family friendly

Great lunch on Saturday with the kids in Harpenden! Our waitress Anna was looking after the kids, so we could enjoy a glass of wine in peace!

My experience at Pizza Express was extraordinary. My waitress Anna was extremely attentive and accommodating. Being from Asian decent, it has been hard for me to go out and have dining experiences in fear of being racially profiled; however Anna made me feel warm and welcome to be eating at this establishment. I will definitely be coming back soon.

Waitress of Slavic origin, late fourties' with blonde hair is extremely rude and unwelcoming. This isn’t the first occasion I have experienced this with this particular waitress, it’s always her. She speaks very short with me and my friend, doesn’t smile and also speaks with attitude and sarcasm. I observed how she served other customers and it was with the most warm, happy and attentive service. I don’t know what I’ve done to her for her to treat me and my friend like this on more than one occasion, the only difference with me compared to the other customers is that I’m brown and wear a head scarf. I work in customer service so I understand we may have our days but this waitress is cold. I will not visit this branch again.

My family came here for my sisters bday and we ordered a lot of things! It’s our family’s tradition basically to come here for any event. We were served by Natalia today and she is so sweet and delivered excellent service ❤️

Food fine but totally let down by service: visited with a 5 year old and 20 minutes after finishing our mains we still hadn't been checked in on despite numerous attempts to catch someone's eye. Gave up, paid on the app and left without having a chance to order dessert. Could not recommend.

Absolutely exceptional service and a credit to the PE brand. First-rate service and exceptional quality and attention to detail with our order, special thanks to Shria and the team who looked after our party on a busy Saturday afternoon. No request was denied and our group was running late which was not a problem to the team here. They provided a lovely table, made sure our pizzas were cooked exactly as we asked for and as we had children in the group, all their needs were taken care off, e.g. high chair, colouring pencils etc before we even sat down - these small things make all the difference. Well done to all the team here for ensuring PE remains our number one choice for casual dining.

A bite to eat before a show. Great staff, excellent service and food. Thank you

Lovely atmosphere. Staff are kind and efficient. Food never fails to be great. 🩷

A clean, modern premises and the staff are always friendly and welcoming. Plus, the food never disappoint - it's consistently excellent. Definitely deserving of a big five stars every visit!

Great experience, nice restaurant atmosphere

Lovely restaurant it was busy but food was made and served in a timely manner, staff made me feel welcome and went the extra mile reassuring me with my dietary requirements, would definitely recommend this restaurant!

Visit with family and we all really enjoyed ourselves. We all had pizza, they were all great along with the service that we received.

Very mixed feelings overall but yesterday’s visit was a fiasco. The first time that I had to stop myself from posting a negative review straight away. I waited 24h … I ordered a Caesar salad that come bone dry no dressing, asked for dressing and got the same dip that come with our calamari. I may be wrong but that just doesn’t seem right. Asked for pepper and expected the pepper grinder, we got a dish of it/photo attached. Like everyone else says the prices are high, we only go because it’s local and we use the app rewards. Regarding service, I feel that the staff is looking down on the customers (specially if you use the app) and they feel offended for the lack of tip regardless if they earned it or not. We do enjoy the pizza. Shame that there is no consistency in the kitchen though as our calamari looked reheated and burned. Plus on the kids menu the veggies look like they been cut last week, always. Just wanted to mention that I dined with my 3 children yesterday so I felt like I should just pay and leave. If I was to be with adults or myself I would have said something about that revolting salad. Shame! Considering that I paid more than £100 after the app savings.

Great food, good service but very pricey unless you have vouchers or deals. Definitely will be coming back again if we can afford it. One of the best Pizza Express restaurants I’ve visited.

Have to say Pizza Express has gone downhill since I first knew it. Although the restaurant had a good atmosphere and staff were busy, the actual pizza was tasteless and the ground beef was gritty, not very nice. Very poor

Family meal, good food but pricey! Good atmosphere, friendly staff

No parking to place you have to park either mall park

Manager at store was very accommodating to dietary requirements

Came on Christmas Eve, had a lovely time. Manager was very accommodating and staff very friendly - would recommend.

Wonderful staff. Alex the manager was very helpful. Always happy with PE 👍

Great evening, the service was excellent, very helpful and polite. Prompt service and the food was lovely. Bit pricey, but everything is these days, and this was a special occasion treat. I would recommend this restaurant.

Great place to eat, the manager has lovely charm

Always a busy popular Pizza Express. Service is good and staff are very friendly. Food is greeat. I had lasagne which was delicious and piping hot. No carpark but there is parking nearby. Good location in Harpenden High Street. Visited on many occasions with fairly large family group and we are always accommodated easily.

Darrion was brilliant and entertaining Great customer service But the mens toilet was out of order and unclean

Good pizza good service. Will go again

Expensive!pizza is no where near what pizza should taste. Small portions. Very stingy on the cheese (1/3 was not even covered. Hair found in the cheese. Won’t recommend nor will return. The staff are kind. The concept is a ripoff value for money and food quality.👎 There is a real pizza place down the street from there.

You guys are amazing! Food; atmosphere! Look out for Darrion who is always a pleasure! See you all spon

The best pizzeria in town! Thank you

We ordered 2 pizzas and they were raw, we also ordered dough balls and the were cold. Will not be coming back here again.

Great restaurant, staff were all friendly and attentive, and the food was lovely

Love this place, it's our go-to in Harpenden for both a checking midweek meal out or taking all the family out when they're visiting. I'd highly recommend the Spicy Giuseppe and the rewards on the app add up, even including free kids meals mon-thurs. Staff are really friendly and helpful too, and you're not waiting long for service nor food :)

We often go to pizza express but this was the first time in the harpenden branch. Decor was lovely. Service was really bad from one of the staff members who was just very rude to us and acted very snobby. Food itself was okay, ordered a margarita, gluten free mushroom pizza and polenta chips. The gluten free pizza had all the cheese put into the middle of it which was not ideal. The polenta chips were not cooked properly either. Unfortunately we won’t be visiting this branch again although it is our local one! Hopefully they will treat other customers better. @mga.eats

It's a very good experience today ,early this afternoon, my wife and I were at the harpenden store we had a great experience,the food was generous and great .I would like to thank the Shef and the waitress and not forgetting alex the manager for his effort specially when he found out that it was my wife birthday. Many thanks to all staff who were working early this afternoon.

We had spent lots of time in Pizza express when I just got my baby a few years ago. Today is the first time after the renovation, really looking forward to it, then they totally let me down, we ordered spaghetti for kid, it's as hard as rock, some burned, it's such a simple dish. And the service was bad, calling the lady, they just ignored you. Will never go back

Walking distance from the train station located on the high street. As always, great service and atmosphere. Whether it's a pizza or salad you opt for, you won't be disappointed. Great flavours, fresh ingredients, and friendly staff.

Great location, great food,great atmosphere, lovely, friendly staff 😀

Table outside on a warm evening gave us the holiday vibe. We enjoyed the reintroduced Bosco salad and also the salad nicoise. The hot honey dough balls are great too. It's not haute cuisine but you know what to expect and pizzaexpress delivers good quality food consistently.

Great service. I have not been in there for a long time. The pizzas that we ordered we done well. The service was good.

Lovely evening sitting outside with great pizzas

Great service and food. Music was very loud, but other than that it was great

The food was incredible... as always but what really made the experience was their new waiter. Darrions service is top notch and he's absolutely incredible with the kids. We shall be returning!

Nice food and very friendly staff. Good gluten-free choice. I recommend

Had such a great experience as always at this pizza express!!! It’s definitely my favourite one to visit! Food is great and the staff are excellent with the children! We will be coming back as always and will always recommend this pizza express to friends and family!

Ordered on website and was told I will get some free dough balls for placing my first order. When I accepted the dough balls were added to my basket for £5.95. Also I had to opt out to *not* receive marketing by email. Pizza was great though.

A really nice family restaurant. The food and staff are fantastic and the restaurant is always really clean. We particularly enjoy the quality of service and the value for money. Dove and Darien, who have served us and our children on multiple occasions, are always really smiley, welcoming and professional.

Busy restaurant in town centre.

Lovely meal here and darrion was a fantastic waiter and catered for my needs of no hot/spicy stuff. Big thank you!

Dov was extremely professional and the food was amazing

A really nice Pizza Express! Staff were lovely, great location, big restaurant. The pizza was cooked to perfection, and with us really quickly... Well done team Harpenden! We definitely will return.

What a great place to be, specially in a sunny weather as they have outside tables. Great team and tasty food.

Always good food and friendly staff, well worth a visit

I don’t often leave reviews unless I have a great or terrible experience, and having frequently eaten at Pizza Express Harpenden with our kids - we think it’s great! The staff, particularly Darrion, are always friendly and so accommodating, and are great with our kids! We’ve not had a bad experience there and after the great service we had today, I wanted to leave a 5* review and a special thanks to Darrion for looking after us again!

Martina is a very horrible manager

As always, the best pizza in town.

Ultra thin soggy bottom pizza, super expensive.

Good quality, not so filling like the other Pizza providers.

Above other such restaurants serving the same cuisine.

Good food and service, but the restaurant is very loud - it is very popular with young families. On a Sunday lunchtime I could just about hear the people next to me.

The same everywhere but good food, good service, good atmosphere.

Great food as always. Warm and friendly staff

Sehr laut, freundlicher Service Kinder sind willkommen.

Had a yummy lunch. Staff friendly. Fast service. Snow outside.... window seat to enjoy the view.

Lovely meal and helpful staff. Manager very helpful on phone with enquiries also!

Tasty pizza, decent portions, very friendly staff, clean amenities.

The food is lovely and the staff are fairly helpful. The service is efficient. It was the end of the school holidays so it was still very busy.

Good ole Pizza Express, with some delicious new menu options. Was quite busy but the service was great. Will visit again.

Customer service very bad the stuff specifically one of stuff she has tattoo she is very rude

Excellent service from the manager Martina and the food was delicious too!! Will definitely be returning!

Alex and the staff are always welcoming and helpful when we take my seven year old grandson to eat there. They make us feel very special. I highly reccomend this Pizza express.

Me and my Girlfriend had dinner here last night around 8pm we did have a lovely time but we both have been sick all night and during the day due to the food we have eaten here. We would never recommend this place we have been so ill and in pain.

My friend and I enjoyed the food but the staff were unhelpful and rude

Definitely best pizza express I’ve ever been to. Amazing food, pizzas made with care and great gluten free selection. The manager was very attentive and willing to go the extra mile to make our experience good.

Great choice especially for those who are gluten free

Thank you Martyna for resolving our issues so promptly. The food was absolutely delicious and the service was exceptional. Thanks again x

Great pizza and very nice staff. Restaurant was busy as it was a Saturday evening, but the service was still very quick and the food came very quickly too. Very happy with our visit to the Harpenden Pizza Express.

Good food but music too loud and distracting.

Excellent service, very nice food and setting.

We visited the Harpenden Pizza Express on Saturday April 30th with three adults, a 2.5 yr old and a nine week old baby. The staff were friendly and attentive and our pizzas were excellent in terms of plenty of topping and perfect bases. Many thanks to all concerned for a happy experience.

Meh!!! Sadly a bit indifferent. Nothing really wrong with the food or the service but nothing to praise either🤨

I had my little boys 2nd birthday here and everyone was wonderful!! The staff especially Sophie (not sure if I got name right) we’re just great, all round lovely time. Thanks to everyone.

Wow! What can I say? I never leave reviews but I just had to on this occasion.. the whole team went above and beyond to make us feel truly special, we were welcomed in with a huge smile by the manager and everyone there seemed so bubbly and happy - it’s obviously a great place to work! Our pizzas were spot on, I love a classic American with a fried egg on top and it was perfect. Thanks so much guys for a great meal - we can’t wait to come back!!

Very good food service. Definitely recommend

Efficient service and tasty food

The place itself is very nice. Customer service was very good but food was an ultimate let down! Dough balls al forne were edible as the cheese was good quality. However, the pizza was a mere excuse for a pizza for a place called "pizza" express. The bottom was burnt. Flavour was mediocre and pizza dough was so and so. Even domino's tastes better. I would only go back for the quality customer service and in the hope that something else is worth it on the menu. There also needs to be a better variety for vegetarians. The vegetarian items didn't sound to appetising unfortunately.

Ordered £60 worth of Pizzas @ 18.7and advised delivery would be 30 to 60 minutes, this changed to order will be with you between 19.25 and 19.45 which then changed to 19.35 to 19.55. Also stated waiting for a driver which was confirmed by deliveroo rep when he got here @ 19.50. Pizzas were cold and heating them up did not improve them. Also a warning about Raw Slaw which weighed in @ 2.5 ounces. Will take any future custom elsewhere.

Delicious food, staff were great, and the pricing was very acceptable.

Typical Pizza Express - lovely staff, standard menu. Quite tightly packed seating so difficult if you were to have a pushchair / wheelchair.

Tasty food, welcoming atmosphere.

Always a good welcome, excellent food and good ambience