Pizza Express in City of London, Westminster

Amazing place, Great atmosphere , staff are just bloody brilliant, shame it’s not close enough for us to go every weekend. We will be going back next year when we go to watch a show. Thank you for that amazing experience. Phil

After queuing to get in, with confused staff not able to seat people quickly, due to a problem with table bookings? We had an enjoyable lunch with great entertainment.

Fantastics service by our host Alexei :) We order starters like 5 options very good , the place full of people with is so nice :) Food was excellence we would definitely come back when we are again in Holliday :)

Nihal made our night. Amazing service on a busy pre Xmas night. He’s a credit to the company. And the manager Alex who sat us knowing a 7 year old needed some dinner. Hurrah and thank you

always order the pizza express dough balls you won't regret it

Very good gluten-free pizza and gluten-free pasta

Had a fantastic experience at Pizza Express, Dean Street, thanks to Vjollca’s amazing service. Attentive, friendly, and accommodating, Vjollca made our visit truly enjoyable. Highly recommend their exceptional hospitality!

Standard Pizza Express food in a pleasant setting and convenient location. Vjollca, our waitress, was lovely and friendly. The manager could be a bit more welcoming.

A little hidden music venue in Soho, great service, although I always feel a bit weird eating and watching a live act. The Pizza was good

The food was very good and the waiters were very pleasant and attentive. Highly recommended.

We had Vesna as our waitress this evening and she was lovely and very attentive - super friendly service and great food - only thing I’d say is that the lighting is quite harsh!

Vesna era genial! fabuloso servicio para un lugar ocupado. Gran comida y servicio rápido. Lo recomendaría a cualquiera en el área local - mejor que gastar una carga en un restaurante de lujo

The only reason we came to this place was to listen to jazz. Nowhere on the pizza express website is it mentioned that for this you need to buy tickets on ANOTHER website. This is a big disappointment, especially on a birthday. Then there was the service - I didn’t notice it at all, the waiter was waiting for a very long time, there were clearly not enough of them for the whole room. Food - the pizza is quite good, the dough is tasty and very thin, juicy, there are not many ingredients. When it came to paying, their terminals stopped working, we waited 20 minutes... I didn’t like the atmosphere, very crowded, noisy, poor ventilation.

Amazing Italian restaurant We didn't have to wait long before we got a table and the food arrived quickly and it was delicious. Highly recommended

Richard, our server, was really excellent. He took care of us straight away and just helped us out throughout and was super thoughtful. Our food came fast and was really tasty, despite it being so busy. Best service we have had anywhere for ages. Thank you Richard!

Thank you to Richard who served us brilliantly all evening. Amazing music by the Wax Preachers and wouldn’t have been the same without Richard. Thank you! (We love Richard)

The worst Pizza I've ever tried. The pizza base was tough, dry and chewy...no way....the supermarket frozen pizzas are much better. Service really friendly and atmosphere was really nice. Pity...

Chaotic or non-existant service. You're just waiting at the door for 20 mins in a tiny space, whilst everyone is pushing past you. Both toilets were out of order, leaving one for hundreds of people to use.

Take away. Quick and tasty double pepperoni with hot honey hit the spot.

We went with our 3 year old who had a change of heart about her food when they brought it. The manager, paying attention to the fact that she was raiding my plate and not eating hers, came over to ask if her food was ok (which it was). After my daughter stated her preference for pasta, the manager ordered a complementary plate, which made our little one extremely happy. This gesture will make us keep coming back. Plus the food was really good.

As regular visitors to different Pizza Express venues - the kids love it - we were quite disappointed by this branch. The service was chaotic and, to be honest, a little weird (one of the staff seemed to think it was an inconvenience that we should be there, and they seemed to have too many staff standing around the kitchen. Someone messed up and they seemed to leave our starters sitting too long and/or cook our mains too quick, so we had starters that were a bit on the cool side and had to wait for our pizzas to be remade. When they came, 1 was burned, and one pizza (with vegan cheese on) was encrusted on the bottom with burned mozzarella, and poorly made with minimal toppings. By this point we just wanted to eat and get out.

The food took a long time to arrive. There was a lot of confusion and the staff seemed to be taking the wrong dishes to the wrong tables. When ours eventually arrived, my pizza was raw in the middle. I didn't complain because I had waited such a long time for my food and needed to leave. The waiter who collected my plate didn't say a word. He could see a load of uncooked dough on there, but chose to ignore it. There was also a concert going on downstairs. Only one toilet in the whole place was open. There was a non-stop queue for it. What a disappointing experience.

Overall one of the much better Pizza Expresses! Food was cooked fresh and to a good standard. Service was quick and very polite with a friendly smile. The only downside was the downstairs toilets weren't open. This meant the entire restaurant were waiting/queuing for just 1 toilet. Not ideal but I assume this isn't standard/normal!

Hi, I didn’t get my kombucha drink :(

Served great pizzas but i've eaten better ones. The pizza was nice and crispy, not too cheesy, just the right consistency. There was also no crust (but i think you can customise it). Service was also great in general, cery friendly staff and always there to help us. The atmosphere was quite good, kinda sad we didn't see a jazz band performing though. Overall nice place and its good if you like some nice hot pizzas.

Our waiter was so lovely and service was good but the pizza was pretty bad- i had the classic pepperoni but a supermarket pizza would probably taste better

Very cramped downstairs with only two servers for all the guests. Music was good but there were soo many tiny tables crammed into a small space that we didn’t have a good view of the stage. Also only one toilet was open for the whole restaurant which led to long waits.

Wonderful Eddie Henderson concert

Fantastic, everybody in my group got something that they loved. The food is great, a good choice for people that need gluten free or vegan options. The service is exceptional. Loved it!

Good Pizza Express. Excellent staff

Phil and I had such a lovely time here tonight. We were welcomed so kindly at the door and sat at where we liked. Emmy looked after us all evening and she was incredible. Our orders where taken as soon as we were ready, and she was so attentive all night, but not overbearing. She was so kind and her smile lit up our table! She recommended the pizza express app and we were very happy with the rewards. The pizza was delicious and the service was amazing. We will definitely be coming back!

Very amazzzzzing service from Elixi was very accommodated. They have very amazing gluten free options.I decreased one star for their price.

What an incredible night at Pizza Express Live ! The music , food and vibe was lovely & our waitresses Cintia & Aida took such great care of us.. thank you and hope to see you soon x

I mean, I don't eat anything in life, but I liked the variety of options they have

In the basement there is an excellent room for jazz concerts. I saw a beautiful jazz show. The food is embarrassing, I didn't try the pizza. I had an orange flavored gin cocktail, embarrassing.

Lovely pizza and very fast service! We felt very looked after especially by Cintia!

Thanks Nihal, excellent service and a lovely meal!

Very tasty food and good price!

The truth is, the food is ok, a pizza that is delicious, especially very good Massa, it is thin and crispy but in terms of quantity and price, wow, it leaves a lot to be desired, it is a steal +20 pounds per pizza. They also add a 12.5% ​​optional taxi service if there are more than 7 of you. What frustrates me is that they tried to charge us even though there were 3 and 4 people at separate tables because they wouldn't want to put them together. I would recommend looking for a better option, honestly.

Génial, amazing. Super Jazz Club. Skender at the bar is perfect, thank u !!

Aida our Waitrose was really lovely and was very thoughtful and attentive 5✨

Great food good delivery and with the build your own option was able to cater for vegan and gluten free.

Good pizza, kinda expensive and the service was improvable, they charged us extra for nothing.

Vjolica was fantastic, a great host. Food was great.

Really busy so good atmosphere and staff are really friendly and helpful. Smoky bbq chicken pizza was good as well.

Nihal polite and lovely server 🙂

Staff were extremely friendly. Food was standard pizza express goodness

Estimados lectores, Muchas gracias por tomarse el tiempo de leer esta reseña. Me llamo Francine McSherrry. El otro día, mis hijas gemelas -llamadas Violet y Ésme y de 9 años- y yo nos dirigimos con ganas a pizza express🍕 Mirando el menú de los niños, ambos se decidieron por la pasta. Ésme se decidió por la pasta de tomate y Violeta fue directo a por la boloñesa. Mientras esperaba los llevé al baño. 😶‍🌫️🥶😨 Sin comentarios... ¡Entonces sus deliciosas bolas de masa vinieron y fueron puestas! Lo siguiente fue la pasta. 1 ⭐️ El de Ésme era demasiado cremoso y el de Violeta estaba terriblemente mal cocinado. Era tan chistoso que tuvo que escupir uno bastante quemado en su servilleta y en realidad estaba amordazada. Adivina por qué se llama PIZZA express. No cojas la pasta. Todavía estábamos llenos de esperanza después de pedir nuestros brownies después de ver el de otra niña, de aproximadamente 14 años. ¡Parecía un poco gooey y tenía helado encima! 🍨! Aunque el del menú infantil sólo decía : azúcar glas y una fresa, claro que seguiría teniendo helado. Luego vinieron. Tsk, tsk, tsk. Las porciones eran minúsculas y no tenían helado y de hecho no STAWBERRY🍓🍓 Sin mencionar el hecho de que no había fresa, ni una sola, todas, estas brownies tenían eran la cantidad menos generosa de azúcar glas. Todavía estaban frescos al menos, porque el plato estaba caliente, pero cuando toqué el brownie de Violet, estaba helado - frío 🧊 ¡Fue una artimaña! De hecho, también eran pequeños. NO recomendar. P. S: Excepto por las exquisitas bolas de masa! Francine McSherry❤️❤️❤️🍕 XOXO

Amazing atmosphere and experience overall. Very nice pizza as expected, but the jazz group (Matt Carter's Octet) were the best part. I would highly recommend this to anyone who likes jazz or pizza.

What an amazing evening. The music was amazing and felt like we were sat in front of old friends having the time of their lives. Cintia was the star of the show though. She made sure that we had everything we needed and that we were never having to ask for anything. Great night x

If you want good pizza with the best service, the Pizza Express on Dean St is the place to go. Richard and Harry were simply the best!

Great menu selection, great service and the food quality was outstanding. Highly recommend

I associate Pizza Express with good jazz. Jazz gigs are held on a regular basis in selected Pizza Express restaurants and give me personally a reason to visit. The staff is attentive and on the ball. The food comes to the table quickly and doesn't leave much to be desired in terms of taste and quality. The prices are extremely fair for London standards. I can therefore only recommend Pizza Express.

Great experience. Brilliant service from Nihal

Lovely Abdel was super helpful and accommodating. The food came quickly and was delicious. The only thing was that it got chilly once there were less customers around (4pm) so bring a jumper if that bothers you.

Great food and great atmosphere. Eric did a great job looking after us. Food and music. What's not to like!

I can't say enough good things about service at this restaurant. The staff is incredible accomodating!!! Big thank you to Alex who find us table in the last minute in very busy time !!!You are a star !!! Our servers Vesna and Harry were attentive,courteous and extremely polite. They made us feel like VIP's. Our dining experience was perfect !!! Thank you !!!!

Vesna and Alex was amazing,. Thank you.

Food was excellent and service with a smile. Thoroughly recommend

Excellent meal and atmosphere. Service by Vesna was outstanding…. Cannot praise her enough.

Vesna is an amazing waitress and made us very welcome

Alex, vesna and harry were over the top. As all the staff in this anazing music restaurant.

Ask for Arek - best server. Great music and food on a Sunday afternoon.

Very lively & noisy. Music is loud but atmosphere is good & excellent pizza🍕

Nice food, friendly servers, quick service, quiet table in the back, kids happy.

Food was delicious and came out very quickly. Was going to a show close by and was a handy place to find. Nihal was our server, very friendly and chatty. Would recommend!

We were attended by Nihal. We went with our 2 year old and he and all the staff were very friendly and welcoming. They have a jazz area downstairs. Really good atmosphere

Great time. Harry W was super friendly and helped it make it à great time !

“David at Pizza Express was fantastic! His warm and friendly service made our meal so much more enjoyable. He was attentive, offered great recommendations, and ensured we had everything we needed throughout. Highly recommend dining here and asking for David —he truly elevates the experience!”

Dear Pizza Express Team, I hope this message finds you well. I am a regular customer of Pizza Express, often visiting at least once a week, with my favorite branch being the one on Dean Street. Unfortunately, I had a very disappointing experience during my visit yesterday, which has made me reconsider returning in the future. The bar next door, the Toucan, regularly has customers gathered in front of the windows, drinking, smoking, and behaving disruptively. I brought this issue to the attention of the manager over a year ago and kindly requested that they speak to the bar’s owner. However, yesterday, the situation was worse than ever. People were looking through the windows at my food, laughing, and generally acting inappropriately. This made my dining experience very uncomfortable and unpleasant. As a restaurant, it’s concerning that this behavior is allowed to continue, especially in a setting where customers like myself come to enjoy their meal in peace. I strongly urge you to speak with Westminster Council and address this issue, as it is not acceptable for customers to endure this kind of disruption. They do have a contact number where you can raise concerns. Until this matter is resolved, I regret to say that I will not be returning to this location, despite how much I’ve enjoyed visiting in the past. It’s a real shame, as I love sitting by the windows to people-watch, but instead, I find myself being subjected to rude behavior by those outside. I hope you can take steps to ensure a better environment for your customers going forward. Kind regards, John

Great Pizza Express with delicious pizzas. Got the Romana Pedana and absolutely loved it. Our server David was great. Would highly recommend.

Felt very welcome here! Harry was really a delight to have as a waiter, made sure we had a good laugh and felt relaxed.

The large glass walls do not allow you to realize the pleasant atmosphere inside, much less the notable quality of their pizzas. And if you order a sirah it will be a great day. But if you are also lucky enough to meet Elena (a Spanish woman from "Graná"), it will be great. Hugs for her from Andrés and Víctor from Chile.

Jazz (Monking Around trio with guests amazing Sean Fyffe and Martin Shaw ) was great and our wait staff Cinthia was a fast smiley lovely joy

Great night. Toufiq was lovely. Thanks

Lovely ambience in this pizza express! Great food and deal. Cintia gave such lovely and friendly service. Thanks!

I come here for the live jazz performances downstairs. Always enjoy it. I've seen some of my favourite smooth jazz artists here at good prices ( due to getting membership). Much prefer this place to Ronnie Scott's! The prices are reasonable.

Friendly service and scenic location. They can also accommodate larger parties.

Great lunch and a lovely server Vesna. Pizza was excellent!

Jazz club at soho was remarkable!!

Amazing show. Thank you for giving us an opportunity to experience amazing music. Well done to Arek, an amazing host. The food was absolutely delicious

The worst pizza ever had. Oblong shaped. Cold. Damp. Dry. The base was like a biscuit. The dough tasted like a cake. Very disappointing. Pricing is whacky unless you have their loyalty app- which is a paradox as I'll never return or be loyal

Excellent pizzas, and the service, by Vesna, was very friendly, helpful, and attentive.

A calzone with nduja, I specify to take away not even at the table. We guessed a kind of bad chorizo ​​but certainly not Calabrian nduja We can't say that it was really bad, I was in a hurry and I was hungry but almost £19 or around €23 for it the size of a small sandwich. Price comes back with the box, the preparation and everything, come on £2.5 even £4 that's a nice margin all the same!! You be the judge

The band, for the last night of the London Latin Jazz festival, were extraordinary. The pizza was average. And the venue did precious little to ask the audience to keep conversations courteous during the performance. Disappointing considering it was an improv session which requires so much focus from musicians.

Nihal made our visit very enjoyable. Great service!

El restaurante tiene un gran ambiente y comida. Dos veces nos atendió Vjolca. Siempre es profesional y sonriente haciendo un esfuerzo adicional si lo necesita. Gracias de nuevo por la gran noche.

Richard our waiter was hilarious. So funny and friendly. It was a pleasure to be served by him. His team were cracking jokes with all the customers and made the whole experience much more enjoyable. Food was lovely aswell. Would definitely go back. Thanks Richard and Team for a fun mid week evening meal.

They had okay pizza's! But good service it took a while to apply the discount because the country didn't allow us to download the app, but in the end, they still applied it!

We go alot ! Pizza and Great music this week Babo Moreno amazing

Not been to pizza express in ages / years maybe ( I live in soho and used to go often ) we came in early evening Tuesday ( my friend really wanted to go to pizza express they came to london on a holiday ) front of restaurant was busy not full and we sat in the back which was empty So it wasn't slammed and crazy busy @ around 1900 My American pizza ( same one you buy next door in Tesco's for a £5er ) £15 and wasn't even hot / I could cook one better at home just saying The Romano pizza my friend order arrived before his starter Bruschetta and polenta fries Fries eventually arrived and then after we had finished the pizza the bruschetta arrived ( he still wanted it ) Basically it wasn't the pizza express I remembered and something was off the boil that night in the restaurant There are much better pizzas to eat in soho now and better prices etc ( polo old Compton pilgrim over the road to name a couple ) The best thing was the glass of wine I had to take the edge off the over priced poor quality Pizza and the messed up order of the food Hopefully this was a off moment for pizza express It used to be good value for money and great pizza

Richard was such a wonderful host!

Went to a live Jazz concert downstairs (at Pizza Express?!?), and our server, Arek, was really great. He couldn't do enough for us and always made sure we had everything, even took a photo for us. Unbeatable service. The food was delicious too. Jazz, Pizza, cocktails and great service. A winning combo! The only feedback is for Pizza Express itself, for the 5 stars. Because I always ask the question and I feel it's dishonest of companies. The service charge should be for the staff, not the company, who takes 30% off the servers. (Arek kept insisting it was fine, but I don't like fake service charges). Otherwise, excellent, I would recommend to anyone wanting a fun, special experience.

Thanks to Vjollca for the service. Generous dishes, quick service. Nothing to complain about.

really good food with my sis and cousin, Nihal was particularly great when it came to service! :)

Very quick and professional service from Nihal + crew! Assisted with an issue in the app when trying to claim the free dough balls, great food and great customer service! Thanks Nihal!

Great service! Arek was fantastic

All of the staff were very sweet and gave us a great dining experience! We will be back.

We went there to see Emma Smith and enjoyed the intimate atmosphere downstairs. The pizza was good, as well as the Chardonnay they have there. We loved it and would visit again.

Great jazz Club, great food. We had a wonderful time, Vincent Ingala was incredible.