Pizza Express in City of London, Westminster

rider came did not receive my order my money back please

Stopped by for a quick lunch break and Vesna was amazing!

The setting is lovely, the waitresses very friendly, and the food really good quality; we had a great time! A great place to go, I recommend it!

Our experience at the restaurant was amazing! David was our waiter he gave us an excepcional experience also bringing us valuable information about gluten free options. Thank you team! We will come back

Visited the dean st pizza express and was pleasantly surprised at the size of the venue being on multiple floors and even had live music ( on that day a live jazz player) service was a little poor perhaps down to how busy they were as I and my girlfriend had decided this venue as we were on our third date we both were both pleasantly surprised at the quality of the food and especially enjoyed the cheesecake desert. Overall I would go back to this venue.

Dawid was absolutely amazing. We had a great evening.

Nihal was extremely polite and friendly while serving us!! The food was absolutely delicious too thank you!!

Excellent food and service. Nihal was an excellent waiter!

Nihal served us he was great. Lovely pizzas !

Food was really good. Nihal our waiter was really friendly and polite. A bit loud in the place so was hard to have conversation but really good overall!

Our server Eric was fantastic! The food was also amazing:) Eric Darius was the jazz performer and was outstanding! Highly recommend this restaurant. The live music in the basement is something you don't want to miss:)

I quite like Pizza Express in general, but probably won't return to this branch. The atmosphere is quite crowded -- fair, it is in central London -- but I was disappointed by the staff. The food is as good as usual though.

Didn’ eat anything but cocktails were good and music was amazing

Vesna was very lovely. I was having a bad day and she cheered me up. she made my day

Very good food and service, we had Nihal serving us today. Very cheerful chefs, very good environment! Definitely would come here again.

Had a lovely lunch before heading to the theatre. Great service!

Good pizzas with service not included. Correct children's menus. Perfect for a family

Vjollca our host was amazing ❤️ thank you so much!

Wonderful waiters. Fantastic band, Afrik Bawantu on Ghanaian independence day Thanks for a great evening Pizza Express

We came here on a Saturday afternoon to enjoy live jazz. The food was average, but the music was excellent.

Richard and team served great food and speedy too in time for our Theatre date. Cheers peeps!

I visit the jazz club regularly since I have membership. I enjoy being able to see my favourite smooth jazz artists in London for a reasonable price and less expensive than Ronnie Scott's.

courier never dropped off food

Great experience! Amazing service by Richard who made us feel right at home and was amazing with our 2 year old. Couldn’t recommend more ☺️

We were served by Vensa and she was just amazing. She really made us feel at home with small, but genuinely thoughtful suggestion and gestures - e.g. we were sitting by the window and the sun was shining in quite bright, Vensa offered us to first move to a different table or to secondly, move the actual table a few inches out of the direct sun. Vensa was chatty and friendly, without being overbearing and too much. I could see that she was giving each table she was serving the service they required, meaning chatting with my table, but not to a table of people who appeared to be having a business lunch and in doing so would be intrusive or a nuisance to them. Our food was fantastic! The dough balls were light, fluffy and piping hot out of the oven with delicious garlic butter. These were served by the manager on duty, who made a little joke, 3 people and 3 portions of dough balls and that he didn't need to ask who ordered what - needless to say we were howling and laughing. Our pizzas, BBQ burnt ends and the Meatball Italiano were superb and cooked to perfection, massive Kudos to the kitchen team on shift this day as they were top class!

It's Pizza Express. You know what you're gonna get. Good food, quick service and they take Tesco vouchers.

Great Food, Vesna (waiter) was brilliant

Very good meal with 4. Served by very friendly Vesna

Vesna and Alex were lovely and provided excellent service :)

Excellent service . Food arrived very quickly in seconds . Richard was really nice . Overall very pleasant experience and it was my first time .

food was really nice . service a bit slow but other than that the place was really nice, lovely atmosphere

Best food n service was quick. Good recommendations by Alexei. Will come back soon.

Really good food and great service. Vesna really looked after me. Thanks

Food was good, the atmosphere was good, our waiter Alexei was awesome!

Very nice evening. Our waitress Cintia was amazing. Made our evening.

Had a great meal at Pizza Express on Dean Street. The food was exactly what I was craving—delicious, fresh, and cooked just right. But what really stood out was the service from Nihal. He was friendly, attentive, and made the whole experience even better. It’s rare to come across someone who genuinely seems to enjoy what they do, but Nihal absolutely did. If you’re in Soho and want good pizza with great service, this is the place. Will definitely be back!

Food was great and our server Nihal was lovely!

Great food and service in a friendly environment.

Vjollca made us very welcome and looked after us throughout. We have been here for Jazz nights too and would thoroughly recommend the eatery and venue

As members we feel well looked after! We come regularly to the live events

Excellent service! Toufiq was great!

Toufiq was great and helped us with discount codes! He deserves a bottle of wine

Vjollca was a lovely and charismatic waitress, she made me and my friends feel welcomed. The food was good and arrived very quickly, and the restaurant was comfortable and warm.

Lovely experience eating in tonight! Toufiq was amazing and got us everything we needed, really helpful with our discount codes also. Thanks so much 😊

We went to the live concert and listened to Cuban music. The band is very nice, the environment is very beautiful but the shop is very dirty!!!! It was in the basement and smelled incredibly bad!!!!

Fantastic night listening to Mark Nightingale and his band. Food was great as always, and we had lovely service from Aida.

Harry was an excellent waitor, the service here was amazing and the food was delicious

We went for the concert jazz sound was amazing food was good 2 cocktails for a tenner was great BUT after paying 25£ per ticket we were place in a table with low visibility were people and waitress were constantly passing by hitting the chairs due to the small space available, in conclusion way to many tables for the space available which made what could have been a great experience into a Dissapointing one, unfortunately a not returning customer

Great place but book ahead. What's not to like - decent pizza, beer and jazz in a speakeasy-type setting. 3 course meal (with app) for under £30, Great atmosphere and decent live music.

Great service by Vjollca. Food came really fast and was so good

Great night of pizza and live music! Ask for Arek as a waiter - he’s the best ❤️

Great service and lovely food. Thanks to the great staff that made the meal, we had a fab time! Thank you Nihal & Harry! Xx

Awful. Ambient music and live jazz played at the same time. Customers shouldn’t have to listen to two sets of music simultaneously. Avoid

Toufiq provided fab service to our family today, thank you

Horrible service!! We were given the table but it was cleaned only after 10 mins of requesting it. Starters were ordered and it didn’t arrive until 45 mins. Upon asking they said support we had some issues. Ended up giving non veg dough ball’s even after confirming!! My wife had thrown up! Manager was just too arrogant to apologise!! Food took almost an ! My child was starved!! Worst experience ever!!!! All they did was have 20% off the main bill! Waiter still apologised but the manager didn’t bother!! Rude!!

Went to lunch today and had a lovely experience thanks to Grazie what a lovely waitress :)

A good place to have lunch or dinner.

Perfect for lunch in Soho with the kids

Double busy place - but ideal for a quick bite

Excellent service waitress brilliant

This is a must and I would definately return to this place. All my favourite things in one. The staff were attentive once the night got going and everyone was seated but they do need to work on their beginning and end service. The atmosphere is amazing and the performance was entertaining. Good night out for anyone.

Great place for Jazz, amazing friendly happy service but boy is the food awful. Food poisoning fron horrble little cold smelly prawn starter and really expensive ghastly pizzas

Worst pizza of my life. Just look at the photo 😂, it looks so sad. When I complained the waiter did nothing. I have no idea what the oil in the garlic oil was… zero flavour. Money making tourist trap scammers. Go to the place opposite!

Too loud, too hectic... it doesn't taste good

Cozy place in the basement of pizza express with good food and great musical performance. We went there 21.01.2025 for the show. The only big con: the blonde lady serving us. We were seated in the back corner and she always squeezed past us to go to other tables, although there were atleast 2 other paths to go there. This really started to bother us after the 6th or 7th time. At one point she squeezed past and had our coat fall on the ground, only realising it when she was walking back. Had to dust off the coat after, since the ground wasn't completely clean. The other servers had no problems going the other ways to those same tables. The only unpleasant part of our visit.

Excellent service from Vjollca! She was patient and extremely helpful

The orders were served very fast. Pizza was brilliant and when I tasted the pizza l was speechless 5 stars

Great show, great food, great service.

Great spot for a catch up with friends. We had a lovely evening - great food and friendly staff!

I've been many times before but what a let down tonight. Left outside in the cold with other customers for 15 minutes because no one knew the dedicated entrance isn't used in the winter - a sign on the door would suffice. No longer can you use the app so no offers available (better to eat upstairs) and you can't pay your bill on the app like you always could before. A real backward step and no longer one of my first choice jazz venues in London.

Went on a Friday evening with a group of 10. Service was quick and very friendly. It's a loud restaurant with lots of seating areas. Food was really tasty.

The food was fabulous and I recommend the doughballs👍👍

Service from David was unforgettable! Food was so tasty as well but what made my dinner amazing was David’s service! He was very attentive and made me feel so welcomed. You don’t get that kind of service in London anymore, people don’t care but he did care a lot. Definitely recommend.

A great night out. Good food, and a super jazz set from Jeff Kashiwa. Soulful, funky and jazzy.

We visited here as a large group of 13 people. We mainly 90% of the group had ordered the xmas set menu deal. Only one person order separately. The service is on the slow side as it was very busy that evening. You really have to try hard to get attention. When the bill came we split the drinks and food separately and they actually over charged us because set menu for 3 course was around £30 each but when we decided split the food bill we end up paying more around £36 each. Anyway whoever did the calculations didn't question this at the time. (So it our own fault for not pointing that out to them). Other than that, the food was lovely when it finally arrived. There is a separate bar downstairs which is pretty cool.. bar and dance floor area where we got to see Bone N Rag singer artist.

Terrible pizza, but good concert.

Very good gluten-free pizzas although a little lacking in seasoning for our taste. The gluten-free one was good and they had the allergen issue under control. The service was good although the food took longer to come out than expected. The waitress who served us did a great job and apologized for the wait. During our visit they had some problem with the orders and a large delay was created. As customers you assume that there are moments of this type in the hospitality industry but a tense and strange atmosphere was created in the establishment. Many waiters were waiting in a pile for the dishes and arguing. It left a bad appearance and caused nervousness among the tables waiting for the dishes. People saw many workers standing and their dishes took time. Obviously I would give them a second chance.

Good food, adequate for the price of the city. Highlight the kindness and professionalism in the service of the blonde waitress. We will return!

Brilliant atmosphere had really go spot at the venue but one thing really bug me was being escorted to seat and left , not single person came to my table for 20 minutes, people arrivined after us were served within 5 I had go to bar even then wasn't straightforward forward , manger could made effort but didn't so services marked make down food was good ,after wait they were excellent but manager should be making sure that sort thing doesn't happen ...I'll try again but wait while it worth visit , it's great way to watch artists performing

It was delicious and really express. Very good price

We had a lovely evening. Service was excellent. Our server Vesna was friendly ,efficient and funny. Made us feel very welcome and special.

Wanted to eat and drink there and they had no water or coke?! Also the staff was very unfriendly and didn’t even offer alternatives

The blonde one tried to gave my family and I the worst table, while a couple other tables were already prepared. After we asked her to switch tables, she told us to wait 5 mins with an arrogant voice. We left.

The food is great like any other pizza express however the service absolutely sucked. The server we had didn't talk to us for 20 minutes after seating, which is fine, but we were trying to call over servers for 10 mins. After that the food came nice and quickly, but after eating it took a long time for the plates to be cleared and even longer to get the pudding menu. The food again, came quickly, but when we went to get the bill, our server gave us the receipt and left. it has been twenty minutes and counting and people who were seated a good half an hour after us are leaving. we have somewhere we need to be and our server has not returned.

We visited this busy Pizza Express restaurant for dinner tonight and were warmly welcomed by a team member and promptly seated at our table. Despite how busy it was, the service was exceptional and the food was very delicious! It was impressive to see all the staff members working together so seamlessly, including the managers, who were actively supporting the team to ensure the best service for all customers. We thoroughly enjoyed our experience and would highly recommend this place. We’ll definitely be returning! :)

We wanted a table for 6 and the gentlemen at the door just said they don’t have but there were 3 tables empty. We also said that we will take two tables one for 4 people and another for two people as we wanted to split the bill anyway. But he said they cannot help us. Was a very bad experience

I recommend it. The truffle pizza with mushrooms is delicious.

Take reservation but don’t keep it - long weight and chaotic queue. Table served in 2 shift despite ordering as one table. Friendly waiter

Don't go to Dean Street during Christmas or theatre time. Even if you book you will have to wait 45mins for a table.

Unfortunately had to wait 40 mins to be seated, despite having a reservation. But great food and Nihal was an excellent and attentive server once we were sat.

The gluten-free pizza was good, but the service of the waiter that day was terrible. A lack of respect and education, I don't know if it's because we were tourists but what a shame. I don't recommend it.

A paradise for jazz lovers and pizza lovers! An extraordinary ambience

We were a party of 13 and had dinner at Pizza Express on 22 December. Harry (the manager) was very welcoming, friendly and entertaining. We built up a great rapport with him and In fact, towards the end of our evening, he spent about 15 minutes at our table talking with all of us - including with the kids. Great guy! And Nihal, our waiter, was very friendly as well. Great service and food. Would thoroughly recommend this Pizza Express.

Oh what a happy place. Great atmosphere, great food and fun team working together making our night a very enjoyable experience🙂

To start with, the food and service was great thanks for the staffs hard work , most of the problem comes from squeezing in too many tables with chairs stuck on the end, scared to move in case you elbow someone behind, also we'd booked the table for 12 , at 1.30 certain staff were very obviously trying to get us out of the restaurant as the next booking had turned up, maybe review your timings for parties of more than 4, I don't think we dawdled eating our food, but we were obviously not quick enough

Amazing place, Great atmosphere , staff are just bloody brilliant, shame it’s not close enough for us to go every weekend. We will be going back next year when we go to watch a show. Thank you for that amazing experience. Phil

Excellent and lovely service from Nihal. The food was delicious.

After queuing to get in, with confused staff not able to seat people quickly, due to a problem with table bookings? We had an enjoyable lunch with great entertainment.

Fantastics service by our host Alexei :) We order starters like 5 options very good , the place full of people with is so nice :) Food was excellence we would definitely come back when we are again in Holliday :)

Nihal made our night. Amazing service on a busy pre Xmas night. He’s a credit to the company. And the manager Alex who sat us knowing a 7 year old needed some dinner. Hurrah and thank you