Pizza Express in Islington

Not sure where the negative reviews have come from? I ate there tonight and experienced great food and friendly service at a price difficult to beat in London

It’s a Pizza Express what is there to say

We were going to a concert at The Barbican. Being a Sunday the brasserie was closed so we booked a table in Pizza Express at 1, Clerkenwell Road. When we arrived we were shown to a table. There was a large group of people down one side and end of the restaurant. It was not immediately clear that they were all together. A number of young children were running around. We were unable to have any kind of conversation due to the noise (it transpired that it was a birthday party for 2 sixteen year olds) The food was fine and brought to us in a timely fashion. The staff were pleasant and friendly. Imagine our shock on finding out at the end of our visit that there was a whole other seating area behind the wall we had been sat in front of!!! If we had been seated there our experience would have been SO much more enjoyable. A real shame.

Food was delicious and service excellent. Maybe only half a star should come off because they served my partner the wrong ice cream flavour and then tried to convince him it was something else.

Absolute disaster. Worst rider and worst pizza. I live 2min from the restaurant and got a stone cold, poorly prepared pizza.

I pre-ordered this food at 5.13pm for delivery at 7.30pm. The food finally arrived at 8.02pm. The cost of the order was £153.91 for a work training event. This isn't very impressive at all.

Excellent meal with friendly and efficient service from Carlos

Good food, excellent service, especially Carlos, very attentive and friendly. Will definitely be returning

Carlos is the best! Yum pizza and nice spot

The service is really friendly and efficient. Carlos is a great waiter; attentive but not intrusive. The restaurant is spacious and immaculately clean and the food is spot on. It's great that the staff have insisted that the restaurant stocks my favourite after dinner liqueur!!

Mac and cheese had way too much garlic but still nice food and good service

Ate here just now with a friend - very busy for a Wednesday but fast service from a lovely waitress (blonde lady - sorry didn’t catch her name!) Many thanks! Oh, great pizza too!

My brother and I brought our mum in for lunch on her birthday recently. As it was a Sunday, it was fairly quiet. There was one waiter on and he was lovely. The service was good but not pressured or rushed. All three of us had the Sloppy Giuseppe with a side of garlic bread and some polenta chips. The food was really nice and the atmosphere was relaxed. We have been here before and would go again, Thankyou.

Esta pizza express parece tener una mala reputación, pero es excelente. Teníamos comida caliente servida rápidamente que sabía como usted querría de la cadena. No hay quejas nada que informar. ¡Como con todo PE son tacaños con las gambas! Gracias al equipo.

Decent pizza express pizza but OMG the service is SLOW. Food took for absolute ages to arrive. Nothing express about this pizza express.

Had amazing service from Virginia she went above and beyond, and food was amazing. Thank you so much

Hemos estado cenando en Pizza Express, 1 Clerkenwell Road, una vez al mes durante el último año y son brillantes. La comida es deliciosa y el servicio siempre es excelente. Muchas gracias y esperamos nuestra próxima visita.

Carlos is always welcoming and looks after me very well when I visit regularly.

The service is great, the food is delicious. Coziness so-so, more like a public canteen. This chain has better facilities.

The new prawn peperonata was absolutely tasty, service was prompt perfect, friendly and polite no doubt I would love to see Felipe again. Miss F Beck

We come weekly for a midweek dinner. Because we come so often, our pizza express app status is gold! This means kids eat free and dough balls are free too. Yum!

Lovely environment, kind staff and delicious food 😊

Delivery was more or less ok, food was warm at least not cold. But pizza was made wrong , with wrong ingredients, where to complain about it?

It is a safe value. The pizzas are good, they have thin dough and slightly acidic tomato. The price is more than correct for other places.

Fantastic service, especially to accommodate a group of 10 without prior warning, thank you

Carlos was excellent! Amazing service, wonderful food and an exceptional waiter. Can’t wait to come back soon!

We came in at lunch time on 4th may (myself and my two children) and we were the only people in the restaurant. The server was lovely and very attentive and the food was delicious though

It's my second visit to this branch, quiet and peaceful in the afternoon. Carlos, waiter was very attentive, professional. Food was delicious, would definitely go there again.

Hi, me and my daughter were at your restaurant on 10th April 19.45 booking. I feel I need to bring this matter to your attention. The Male waiter that served us ( small with glasses) had bad attitude, didn't engage with us while taking order, was looking around. Couldn't make eye contact with him when we needed more drinks, it was like we had annoyed him and he was reluctant to serve us. Happy with other customers!! This is not the sort of service I should receive from any restaurant! The food was delicious as always, but the service needs to improve!!

What a joke of a restaurant. Nobody there on a Thursday, bland frozen pizza, bored staff, discount codes not working. Never again!

The joint was near empty for good reasons. The American Hot was served on a cold plate and contained hardly any toppings. The staff talked to each other all the time or were on their phones. Appalling service all round. It makes you wonder if there is a manager on the premises.

Starter of garlic type mushrooms with cheese… really was quite an odd presentation and there was absolutely no garlic. Pizza had a very undercooked and soggy base. Far too much tomato. First choice of wine was unavailable… so we had to pay more for a bottle was wanted. Evan as a local resident, would we go again?? Probably not!

The wings are half cooked and had to be put in the oven. The gluten free pizza was lacking cheese!

We order different bowls and were very satisfied.

Food prepared quickly, tastes amazing and brought to you by beautiful, well mannered staff :)

Excellent food, prompt but low key service. Very early in day so few people there which was great for us with young children

The pizza was cold and going soggy, disappointing at the prices charged

Came randomly. Very pleasant surprise both by the quality of the pizzas and dessert and by the service. THANKS

Chilli King prawns so small and stupidly hot (spice) more like mini shrimps. Food on bill that we didn't receive. Chipped glass. Whole place didn't seems particularly clean. Food seemed liked it had been warmed in a microwave

The waiter was excellent very professional the food was 1st class it was lunchtime and very quiet really enjoyed it 😀

Now this was a lovely place. Been a long time since I visited Pizza Express and it certainly did not disappoint. The food was so tasty and the service was amazing. Such a lovely atmosphere and I loved the mirrors on the back wall so you got a real 360 feel to the place. Definitely worth a visit 🙌

Great service good food. The waiter was so attentive

Wir hatten uns eine Vegane Pizza über Uber eats bestellt. Diese war wirklich extrem lecker. Wenn der Lieferbote die Pizza auch noch in einer Wärmebox gebracht hätte, wäre sie sicherlich noch besser gewesen. Er kam auf dem Fahrrad mit den Boxen in der Hand an. Das sah witzig aus und die Pizza war halt schon ausgekühlt. Dennoch waren sie extrem lecker.

Sliding cold under cooked pizza no refund over a week

Atendimento perfeito e personalíssimo feito pela brasileira Luciene e simplesmente a melhor a pizza que já comi!!!

Good food. Nice place with experiane people

They put hardly any cheese on the pizza and gave me 5 small pieces of ham. This Pizza Express is in decline. They dont answer the phone either to recieve complaints.

Carlos - best server I’ve ever had!!!!

Carlos the waiter was a highlight of our meal! Perfect!

Carlos is always so helpful with my gluten allergy- every time I come to this pizza express he sees that I have a lovely meal with no stress regarding my dietary requirements. I love coming here will do for the foreseeable

Carlos was the king, good food and free options.

terrible. I emphasised no chilly no spicy. But the pizza was still provided with severe spicy.

Good the food was nice..the guy server was friendly and welcoming. Was really loud in there couldn't hear our conversation though and had to shout haha but overall good

Lovely atmosphere and great service

Excellent service and, as always, a good choice!

Best pizza chain in UK, although extremely overpriced.

I came here for a work event on two separate occasions - both times the staff were attentive and able to cater for a large group. The food was delicious and ambience in the venue great, however it was the customer service that was second to none. Massive thanks to all of the staff working Friday afternoons who made the work lunch such an enjoyable and delicious occasion.

I had lunch today with my two children and I must say that the service and food were exceptional. The waitress, Virginia was extremely attentive and professional. More importantly my children had a lovely time in this relaxed and friendly restaurant.

I am a pizza lover and once a week I love a pizza and this place is the perfect place. The customer services is above and beyond.

During our vacation, we had the pleasure of dining at Pizza Express and it was an incredible experience. The menu offered a great selection of pizzas and we were blown away by the quality of the food. Service was exceptional.

Ordered 35 + pizzas for an event, the food was lovely and hot, delivery was quick (we were v close!) But good effort for the order and the pizzas were delicious.. almost no leftover!! Thank you for helping with our event, we will reccomend your branch to our associates.

Good food and good service, with very friendly staff. Garlic butter is tasty.

I am a pizza lover and once a week I love a pizza and this place is the perfect place. The customer services is above and beyond. And the Quality of pizzas are ridiculously amazing. Highly commandeered 11/10

I am a pizza lover and once a week I love a pizza and this place is the perfect place. The customer services is above and beyond. And the Quality of pizzas are ridiculously amazing. Highly commandeered 11/10

Our waiter was extremely polite and very friendly!!! He’s great at his job and knows how to talk to customers our experience here was great !!!

Half the time it’s good the other half is bad. Today not so good - lunch served late and pizza burned ☹️

I am a pizza lover and once a week I love a pizza and this place is the perfect place. The customer services is above and beyond. And the Quality of pizzas are ridiculously amazing. Highly commandeered 11/10

Why does no one seem to go to Pizza express anymore? The pizza is as banging as ever. So too the dough balls. Just a shame that there's not much vibe with so few diners, but their pizzas alone would still get 5* from me.

I am a pizza lover and once a week I love a pizza and this place is the perfect place. The customer services is above and beyond. And the Quality of pizzas are ridiculously amazing. Highly commandeered 11/10

Lovely and fresh really good . Best pizza in London get down there and give it a go .

A very nice dining experience With a varied menu.

Had a great lunch at Pizza Express, American Hot is the best!, the manager was really chatty and friendly, thank you :)

Amazing pizza, perfect prices, and a lovely owner.

DO NOT ORDER FROM HERE FROM JUST EAT. The pizza was disgusting, soggy, greasy, wet and undercooked. Inedible. Sent photos to Just Eat for a refund and was refused 24 hours later. Apparently the pizza quality may vary between restaurants. Well, thats interesting considering we have ordered from here hundreds of times before. To be honest the quality has gone down and the price is extortion. To top it off the Just Eat driver takes ages and then their customer service is appalling. So, a disabled person who cannot leave their home had to pay nearly 20 quid for a pizza that went in the dustbin. Fantastic. Restaurant, take note that your delivery partner is making you look terrible. Also take note that your own 'chefs' need to know how to cook a pizza correctly. Maybe head office needs to give you a better budget for ingredients and staff training? So, allround waste of time. Don't make the mistake we did.

I went to Pizza Express Clerkenwell and the food was amazing and the service was outstanding. Thank you Lina and Eva to make our experience even better.

I had lunch today with my two children and I must say that the service and food were exceptional. The waitress, Virginia was extremely attentive and professional. More importantly my children had a lovely time in this relaxed and friendly restaurant. Outstanding costumer service. Thank you!

the crust is mouldy and restaurant blamed it on the delivery guy since they somehow check every pizza, even the bottoms??

Not only a reliable option for dinner but the staff and food was top notch! We have been going to PE for more years than we care to remember. We popped into Clerkenwell one as we were in the area and just really fancied it. Absolutely delightful waitress. Great food and a bottle of Montepulciano! Great - thank you and lovely old school memories of a great place xx

Great, new spicy doughballd, and the chicken appetizer is really good. Staff are good too, but it's a bit of a quiet and buzzless joint.

During our vacation, we had the pleasure of dining at Pizza Express and it was an incredible experience. The menu offered a great selection of pizzas and we were blown away by the quality of the food. Service was exceptional. Highly recommended!

The service was appalling when I visited (and the restaurant was fairly quiet with only about 3 other tables with customers). As the customer, I had to get up and go to the back of the restaurant to ask for someone to take our order, as after being seated our table was left unattended for a prolonged period of time. There appeared to be multiple waiters sitting at the back of the restaurant, away from the customers, having their break. The waiter who eventually took our order was very friendly and helpful, but unfortunately he did not seem to be familiar with the dishes and drinks on the menu. He struggled to name the dishes and drinks when he brought them to our table. Another customer who arrived after us got their food before our table. The food was pretty good, although one of the pizzas was overdone by the chef. (We were offered another if it was not satisfactory). When it came to paying the bill, once again there were no waiters around. As customers, we had to get up to find someone to pay for our meals. Tables where other customers had sat and left were not cleaned up and left dirty for a long time, making the atmosphere unpleasant to dine in. The service at this restaurant needs improving. I suggest staff are retrained on how to serve customers and attend to tables.

I went there at 10 to 11, and they wouldn’t serve me. It’s supposed to shut in 11 that’s not catering I only wanted a takeaway it’s not the first time this has happed

Please check every water glasses It killing me!

I really love getting padana romana here as a take-out treat. Staff are pretty lovely and friendly! 🌟

I went there the other day and they have the best staff ever! Not to mention their pizza is out of this world!

ok Pizza, way to small for this Price. Vegan friendly.

Awesome place. Kids friendly. Good for family.. “ A cup of coffee “

Very nice pizza and friendly people.

Incredible night out with lovely friends from our Club, thanks guys for your perfect smiles ;)

Bit slow on service at times despite restaurant not being very busy

Prompt service, fresh food, good vegan options

Everything that pizza express should be. Menus is also refreshed and has the classics you are looking for. Service was spot on too.

Nice meal out with family. Waiter was very attentive and friendly. Food was as good as I've had at Pizza Express (which is reliably tasty). Great selection of food for someone with an egg allergy (I was able to have gelato for pudding for once).

Great Pizza and great service! People were absolutely kind and ready to help you with the best choice for you! They also offer a great variety of vegan and vegetarian food! Love it! Thank you! :)

Thoroughly disappointing pizza that went straight into waste. Too much tomatoes sauce, cheese clumped up in the middle, topping in the box, undercooked dough and cold. Abysmal.

We booked lunch for a company team day. The team were fantastic for our group of 40! Edvige and Sofia were very helpful and everyone was happy with the service. We will definitely book again.

Lovely service provided by Ionut! Food was great as well

Our waiter Ionut was fab! Super friendly, Top dog!!

I took my son who has autism and learning difficulties for lunch because he loves pizza express but the environment can sometimes be challenging for him. Our waitress Edvige went out of her way to make sure he was comfortable and happy including giving us a quiet table away from the other customers and giving him extra of his favourite biscuits on our dessert. On my way home with a very happy and settled boy, thank you so much Edvige ❤️

Ionut and Edvidge were very polite and kind thankyou!