Pizza Express in Lewisham

I didn't receive my order for more than 2 hrs and then suddenly displaying order delivered. Such a shameful service.

Someone drew a beautiful cat on my pizza box which was weird as it is in fact my cats birthday and I have five cats!!!!!!!! However. My pizza was cold again third time in a row. Cos they are so busy ofc but still not cool. 😁

Booked with pizza express Blackheath last Sunday to celebrate my daughter’s birthday as a group. Staff are very friendly and helpful especially April who served the children. So energetic and enthusiastic and very good with the kids. Branch manager simon is also attentive and check on us for time to time. Would highly recommend if you want to your kids to have a unforgettable pizza making activity with this branch.

Loved it amazing food and friendly staff

The service and food was exceptional at great value - Iwona was very attentive helpful and friendly

Gio one of the staff members that were really kind and gave us very good advice.

Hygiene is very poor. To get to toilets you must pass the open plan kitchen

Food was ok pizza was a little too well done

We went there last Sunday afternoon and sat downstairs with bunch of friends.Service was brilliant and food very tasty.We really enjoyed our experience

Maddison was great, delicious food

Mariana was friendly, great food

Ivy was supper attentive and friendly

Iwona super friendly, tasty food

Thanks to the fantastic staff who served me and my partner for valentines today. Food was fantastic and god bless the chefs and staff who were swept off their feet. As a former chef I have to sympathise. But there is one thing which is very important to point out. When you search up Pizza Express Blackheath, on their website it says it’s wheelchair friendly. That information needs updating as it’s not true. When you arrive there is a step to get into the restaurant. The entrance is so tight even my partner struggled to get me in. The way the doors are aligned are not suitable and the step is NOT suitable for wheelchair users. And to add insult to injury, the “disabled toilet” was up a step and not even big enough for a wheelchair. If I wasn’t an ambulant wheelchair user I’d be screwed. So if you are in a wheelchair, this restaurant is NOT wheelchair accessible. Please change that on the website. Otherwise food is yummy!

Ordered pizza , came late and cold , doesn’t taste fresh

Driver was amazing, thoroughly helpful and food delivered perfectly. Thank you!

Awful food, not cooked properly, the toppings slid off the base

Our waitress Madison was really kind and patient as we sorted out the bill ! Food never disappoints but took a while to come (keeping in mind they weren’t that busy) :)

Maybe there were too many people, the staff wasn't friendly while we ordered small portions.

Don’t order takeaway from here. Dips are forgotten and your pizza just ends up looking like it’s been in 12 rounds with someone at La Tomatina. Where is the quality check?!

I loved that they let us book a downstairs table so we could have more seclusion and privacy as a big group! The waiter was really nice her name was Maddison and was completely happy and tolerant of us each paying separately. The service was a bit slow and sauce on non gluten free pasta was quite dry but overall it was a good experience!

Very good pizza and caprese salad. I tried the gluten free macaroni cheese and it was excellent.

Not impressed with the food at all for the amount iv paid will not be ordering again poor quality

Pizza is not good. It's okay. It was not like it's used to be. It's quite expensive as well. I am not going back

The delivery guy was lovely. The pizza was hot and tasty and really good value, the sauce isn't crammed with sugar. The meatball pizza was excellent recommend it and I'm not a huge fan of pizza really! Thanks!

This is one of the best pizza express I gave been to. Great friendly team especially our waitress who made our evening. Pizza was very tastie and deserts were excellent.

Food was amazing fresh hot and quality but portion of dough balls missing from kids meal other then that I’m happy

I have place an order to be delivered, it was faster than what I was expecting ,whoever the pizza was completely cold and soggy. I pretty sure this pizza was not freshly made ,and I have order deliver from the same store before and was worm and nice when I receive it. I do not recommend for delivery as you never know what to expect

Parada un lunes por la noche con un amigo sin reserva y se le dio una mesa - el restaurante estaba bastante ocupado y ruidoso. Los servidores eran muy amables y atentos y la comida era buena. El 4 en lugar de 5 estrellas era para los niños corriendo hacia arriba y hacia abajo - no tal vez la culpa del restaurante, pero uno de los niños pequeños incluso tropezó con el pie estacionario de un amigo debajo de la mesa.

The calamari were burnt actually black!

The pizza was smaller than I thought. As the potato side was tiny definitely not worth it

Lovely pizzeria - enjoyed the food and definitely want to say Thank you to Geo for the perfect and very kind service! We will be back!

The short, slim dark haired (Italian?) woman who served me yesterday made my experience great she asked me if I wanted to move to a better table and got my pizza out to me really quick I will be back they do promotions aswell which is good

Great service and a fine Pizza Capriciosa

The cuts to divide the pizza into slices were not deep enough so we had to fight to cut the pizza into slices. Unfortunately the restaurant is slightly too far from our house to ensure the pizza was still hot, thin bases do not maintain the heat. the food was delicious, in spite of these irritations.

Not an entirely original pizza experience. Where are the independent outlets in Blackheath???

Got there for a quick snack,(I know it is Friday evening... even if that was a few tables empty they ask for booking, no booking so they give as a table downstairs were was a really bad smell (like worse then toilets smell),so they give as 1 of the empty table up ,order straight away 1 dough balls and a pizza...we did keep mentioning we are rushing we don't want to stay long ; 40 min later 4 tiny dough balls come and when ask for the pizza too ,after another 5 waiting they said that will be another 15 min ...at that point we had to leave ...another 5min wasted for them to get the bill for 2 drinks and the tinys balls i ever seen 😅 ....just don't get why is "express " . .. I get it ,it might be short staff etc but we mentioned clearly a few times we here for a snack and we can't stay long, they could have said the same from the start that a pizza takes up to 1h to come

Lovely place. My daughter got a colouring book and pencil right away. Kids eat free with adult that orders a meal. Food was yummy and well presented. Staff was polite and helpful.

20 pounds for cold pizza silly delivery guy.

Pizza was great pleasant delivery guy also

Food was great , service good too , driver courteous.

Nothing special about the food, not bad but not good enough for me to order again

Pizza was cold and base was soggy!!

Very dry and overcooked pizza. Looks and tastes like someone else’s cancelled order from this morning. Arrived cold because the courier didn’t have a thermal bag. Very disappointed.

I’ve had a few very good orders but unfortunately today’s pizza was a disappointment. Burnt with some old chicken thrown on top of it. I paid for 2 additional portions of chicken and I’m sure that’s not what I received. On top of that, the pizza arrived cold because the courier didn’t have a thermal bag, just chucked it in his bike box

We were looking for a place to have dinner together with my friends. No disappointment here. Fruit flavored drinks were very good and refreshing, the Calzone I ordered was extremely delicious. Service was also great and professional even though a lot of new customers arrived after us. Keep up the good work! 🙂

Amazing pizza and quick delivery.

Dreadful do not use! They kept the delivery driver waiting for 55 minutes and kept moving the delivery time back. I waited an hour and a half for my order. Eltham much better

Me pareció que la comida y el servicio eran muy buenos y la comida llegó razonablemente rápido y los camareros eran muy agradables y eran muy buenos.

Received only the half my order with the entire pizza missing from the order. Just received the dough balls and dips but nothing else.

Previously came to the restaurant and didn’t have a good experience due to one staff member however after speaking to the manager she gracefully understood our disappointment and invited me and my partner back as well as giving us a voucher of our order on the house. I can happily say that we enjoyed our experience this time as we were actually able to dine in, all the staff members were very friendly and attentive. I am very happy that me and my partner decided to give the restaurant another chance as it did not disappoint. Food was 10/10, drinks 10/10 & service 10/10. Thank very much to the blackheath pizza express team. Will definitely come back again.

Loved the lady serving us and she was just brilliant with our kids... shame I didn't see her name but she was great ...thank you

Our service was great. The kids loved the food. Really nice

Not a very aesthetic interior, the tables outside have a specific design that make them hard to clean and dirt gets stuck between it which is just nasty. speed of service was good and our waiter remained attentive and understanding. However, the pasta was hard to chew, had to send it back. The thin pizzas also look and taste like A4 sheets of paper, though my friend did eat this and seemed content with it. The tap water that we asked for also happened to be lukewarm, which as someone working in hospitality i’d assume it’d come with ice especially considering the recent british weathers, so overall 2/5. Won’t be returning.

The staff were friendly and helpful The food was delicious. I don't normally go out for pizza but this was a real treat. Hopefully we be back

Friendly and efficient service. Chilled ambience, we sat outside... dog friendly outside with his own bowl of water.

We chose Pizza Express to celebrate my daughter’s 12th birthday. We were 3 adults and 2 kids - and we had a great time. Food was great and served fast - plus Vicky went out of her way to add candles to my daughter’s desert and sing her Happy Birthday! Will definitely add to our favourite restaurant list.

Silent, hidden gem in Blackheath village. Pizza Express standards are there great food, friendly staff. Very child-friendly, like all Pizza Express restaurant.

Popped in for a quick pizza before heading to the O2 to watch the Killers. Quick friendly service and tasty hot pizza within an hour! Very good.

The Blackheath Pizza Express is one of the best. Full as always, but the staff were easily able to cope. We never felt that we were sitting waiting to be served. Very friendly waitress, and the food was good.

Lovely venue , relaxing dining and menu never disappoints. Staff very attentive, delicious food

The arancini balls were dry as there was hardly any sauce. The bruschetta looked like it had been dropped as it was such a mess when it arrived.

Lovely branch of the famed pizza chain. Great service and food as always

The food was quite tasteless and soggy. I was disappointed overall.

Great visit! Friendly team and good atmosphere

Great service why we keep going back to this branch. Ziggy is amazing.

Disappointing service and food. Sloppy pizzas which were impossible to pick up and poor customer service

Great food and excellent service from ivy

I order some calamari and A large chicken bbq pizza but the calamari was burn all around the edges and the pizza had what looks like cheese but the poor quality. not even my daughters liked it . sorry it wasn't good enough 😔

Tasty and fast delivery thank you

I had a memorable birthday pizza making party thanks to the chef assigned to us. The quality of the food and service was much more than what we paid for. Venue was atmospheric, cozy and tidy too! Definitely coming back for more dough balls. Thanks a lot team

Freezing cold pizzas! Delivery driver didn’t come in to deliver it he buzzed the door and waited for me to come down to the entry door to get it without saying anything to me. Shouldn’t have to microwave Mother’s Day lunch

the lasagne is totally cold i chucked it in the bin what a horrible meal

Ivy provides really nice service.

Lovely restaurant. Very good fresh pizza. Was served by Ivy who was great

Super quick delivery, perfect, hot pizza- delicious flavours… jobs a good’un!

food stone cold due to late delivery!

We come here often and always have a great time. Good gluten free options for me. Thanks Ivy and the team for your excellent service as always!

Great experience and amazing service from our server. She could not have been more helpful. Good wine recommendations and all round excellent communication, attentive and assisted when we couldn’t work out the overly complicated app

We were looking for a quick dinner before seeing a show and experience could not have been better. The staff were friendly and excellent.

Alexanda was our waitress. Super attentive, patient and friendly. Made the dining experience very smooth, comfortable and overall pleasant. Would recommend.

Came in for new years good service and good food

food was not only delayed but cold too

The food took 2 hours to come. The pizza came hard and the bruschetta was soggy. I called the restaurant they said the food had been ready for almost an hour but a driver hadn’t collected it and advised me to contact Just Eat.When I finally got through to Just Eat on the phone they said there was nothing they could do and to try live chatting with someone. Bit disappointed

Sat in this hole for an hor and 10 mins just to eventually receive medioca food and had to wait 25 mins for a drink ridiculous.

Staff are friendly and helpful, great effort mate to accommodate our very large party

This was our first time in the restaurant and we had a lovely experience. Very tasty food and excellent service from Viki. She made our experience even better. Definitely we coming back.

nice place but pizza was not so taste . Before that was nice 😬

I ate here yesterday for lunch .. and let me just tell you. I am obsessed. I come here every single time im hungry (i rarely go to another restaurant because of how good the food is in blackheath pizza express). I gave compliments to the chef (Thomas) whose hands are a work of art ,and the manager (vicky) who welcomed me with such warmth. As well as Ivona the waitress who was also so kind and actually conversed with me with patience rather. I just love love love this place ever so much and will continue to make an appearance! Thank you again!! My go to order is always: pollo forza or the buddha salad bowl (however anything that is cooked by the chef is amazing)

Salad dressing serving very small, otherwise good enough

Topping ingredients for mushroom & truffle pizza not as described - no "mixed mushrooms", only ordinary white mushrooms and no taste of rosemary. Very disappointed, especially considering the price of almost £15!

Great service from Vicky!! Lovely experience, would definitely come back! Thanks for your wonderful service it made our days, the food was also great, we devoured the food in seconds!!Merry Christmas xxx

Love Vicky, very nice worker amazing experience would reccomend !!!! 😍🙌🙌🙌

Great service from Vicky we love her!!

Zsiga was incredibly helpful and responsive, with 3 children and two adults to sever he was very attentive and also kept the children amused. Service was great and super friendly.

Food was cold and all over the place as if it had been thrown. Not good!

Brilliant for families with young kids. The kids menu is a firm favourite for our little ones and the staff as so accommodating. Zsiga was super helpful during our last visit getting the kids food ready asap and giving me a hand with coats and scooters when it was time to leave! Thank you!

Absolutely disgusting quality. Food is freezing cold and food is missing

Absolutely Amazing experience today with our reception class. Woodhill School had a fabulous pizza making experience. The staff were so accommodating and kind. The ethos of the day was to "have fun" and our reception children and parents certainly did just that!! The whole staff are a credit to pizza express. Thank you so much for our fun School trip 🍕

Thank you to the Pizza Express team in Blackheath for hosting us on our school trip this morning. Ren and Vicky were amazing with the children and ensured the morning ran smoothly. They even let the grown ups join in with the fun. Thank you so much again - the children had such a memorable trip.