Pizza Express in Lewisham

I’ve had a few very good orders but unfortunately today’s pizza was a disappointment. Burnt with some old chicken thrown on top of it. I paid for 2 additional portions of chicken and I’m sure that’s not what I received. On top of that, the pizza arrived cold because the courier didn’t have a thermal bag, just chucked it in his bike box

We were looking for a place to have dinner together with my friends. No disappointment here. Fruit flavored drinks were very good and refreshing, the Calzone I ordered was extremely delicious. Service was also great and professional even though a lot of new customers arrived after us. Keep up the good work! 🙂

Amazing pizza and quick delivery.

Dreadful do not use! They kept the delivery driver waiting for 55 minutes and kept moving the delivery time back. I waited an hour and a half for my order. Eltham much better

Me pareció que la comida y el servicio eran muy buenos y la comida llegó razonablemente rápido y los camareros eran muy agradables y eran muy buenos.

Received only the half my order with the entire pizza missing from the order. Just received the dough balls and dips but nothing else.

Previously came to the restaurant and didn’t have a good experience due to one staff member however after speaking to the manager she gracefully understood our disappointment and invited me and my partner back as well as giving us a voucher of our order on the house. I can happily say that we enjoyed our experience this time as we were actually able to dine in, all the staff members were very friendly and attentive. I am very happy that me and my partner decided to give the restaurant another chance as it did not disappoint. Food was 10/10, drinks 10/10 & service 10/10. Thank very much to the blackheath pizza express team. Will definitely come back again.

Loved the lady serving us and she was just brilliant with our kids... shame I didn't see her name but she was great ...thank you

Our service was great. The kids loved the food. Really nice

Not a very aesthetic interior, the tables outside have a specific design that make them hard to clean and dirt gets stuck between it which is just nasty. speed of service was good and our waiter remained attentive and understanding. However, the pasta was hard to chew, had to send it back. The thin pizzas also look and taste like A4 sheets of paper, though my friend did eat this and seemed content with it. The tap water that we asked for also happened to be lukewarm, which as someone working in hospitality i’d assume it’d come with ice especially considering the recent british weathers, so overall 2/5. Won’t be returning.

The staff were friendly and helpful The food was delicious. I don't normally go out for pizza but this was a real treat. Hopefully we be back

Friendly and efficient service. Chilled ambience, we sat outside... dog friendly outside with his own bowl of water.

We chose Pizza Express to celebrate my daughter’s 12th birthday. We were 3 adults and 2 kids - and we had a great time. Food was great and served fast - plus Vicky went out of her way to add candles to my daughter’s desert and sing her Happy Birthday! Will definitely add to our favourite restaurant list.

Silent, hidden gem in Blackheath village. Pizza Express standards are there great food, friendly staff. Very child-friendly, like all Pizza Express restaurant.

Popped in for a quick pizza before heading to the O2 to watch the Killers. Quick friendly service and tasty hot pizza within an hour! Very good.

The Blackheath Pizza Express is one of the best. Full as always, but the staff were easily able to cope. We never felt that we were sitting waiting to be served. Very friendly waitress, and the food was good.

Lovely venue , relaxing dining and menu never disappoints. Staff very attentive, delicious food

The arancini balls were dry as there was hardly any sauce. The bruschetta looked like it had been dropped as it was such a mess when it arrived.

Lovely branch of the famed pizza chain. Great service and food as always

The food was quite tasteless and soggy. I was disappointed overall.

Great visit! Friendly team and good atmosphere

Great service why we keep going back to this branch. Ziggy is amazing.

Disappointing service and food. Sloppy pizzas which were impossible to pick up and poor customer service

Great food and excellent service from ivy

I order some calamari and A large chicken bbq pizza but the calamari was burn all around the edges and the pizza had what looks like cheese but the poor quality. not even my daughters liked it . sorry it wasn't good enough 😔

Tasty and fast delivery thank you

I had a memorable birthday pizza making party thanks to the chef assigned to us. The quality of the food and service was much more than what we paid for. Venue was atmospheric, cozy and tidy too! Definitely coming back for more dough balls. Thanks a lot team

Freezing cold pizzas! Delivery driver didn’t come in to deliver it he buzzed the door and waited for me to come down to the entry door to get it without saying anything to me. Shouldn’t have to microwave Mother’s Day lunch

the lasagne is totally cold i chucked it in the bin what a horrible meal

Ivy provides really nice service.

Lovely restaurant. Very good fresh pizza. Was served by Ivy who was great

Super quick delivery, perfect, hot pizza- delicious flavours… jobs a good’un!

food stone cold due to late delivery!

We come here often and always have a great time. Good gluten free options for me. Thanks Ivy and the team for your excellent service as always!

We were looking for a quick dinner before seeing a show and experience could not have been better. The staff were friendly and excellent.

Great experience and amazing service from our server. She could not have been more helpful. Good wine recommendations and all round excellent communication, attentive and assisted when we couldn’t work out the overly complicated app

This is one of the best pizza express I gave been to. Great friendly team and they were so attentive. Good menu as usual.

Alexanda was our waitress. Super attentive, patient and friendly. Made the dining experience very smooth, comfortable and overall pleasant. Would recommend.

Came in for new years good service and good food

food was not only delayed but cold too

The food took 2 hours to come. The pizza came hard and the bruschetta was soggy. I called the restaurant they said the food had been ready for almost an hour but a driver hadn’t collected it and advised me to contact Just Eat.When I finally got through to Just Eat on the phone they said there was nothing they could do and to try live chatting with someone. Bit disappointed

Sat in this hole for an hor and 10 mins just to eventually receive medioca food and had to wait 25 mins for a drink ridiculous.

This was our first time in the restaurant and we had a lovely experience. Very tasty food and excellent service from Viki. She made our experience even better. Definitely we coming back.

Staff are friendly and helpful, great effort mate to accommodate our very large party

nice place but pizza was not so taste . Before that was nice 😬

I ate here yesterday for lunch .. and let me just tell you. I am obsessed. I come here every single time im hungry (i rarely go to another restaurant because of how good the food is in blackheath pizza express). I gave compliments to the chef (Thomas) whose hands are a work of art ,and the manager (vicky) who welcomed me with such warmth. As well as Ivona the waitress who was also so kind and actually conversed with me with patience rather. I just love love love this place ever so much and will continue to make an appearance! Thank you again!! My go to order is always: pollo forza or the buddha salad bowl (however anything that is cooked by the chef is amazing)

Salad dressing serving very small, otherwise good enough

Topping ingredients for mushroom & truffle pizza not as described - no "mixed mushrooms", only ordinary white mushrooms and no taste of rosemary. Very disappointed, especially considering the price of almost £15!

Great service from Vicky!! Lovely experience, would definitely come back! Thanks for your wonderful service it made our days, the food was also great, we devoured the food in seconds!!Merry Christmas xxx

Food was cold and all over the place as if it had been thrown. Not good!

Zsiga was incredibly helpful and responsive, with 3 children and two adults to sever he was very attentive and also kept the children amused. Service was great and super friendly.

Great service from Vicky we love her!!

Love Vicky, very nice worker amazing experience would reccomend !!!! 😍🙌🙌🙌

Brilliant for families with young kids. The kids menu is a firm favourite for our little ones and the staff as so accommodating. Zsiga was super helpful during our last visit getting the kids food ready asap and giving me a hand with coats and scooters when it was time to leave! Thank you!

Absolutely disgusting quality. Food is freezing cold and food is missing

Thank you to the Pizza Express team in Blackheath for hosting us on our school trip this morning. Ren and Vicky were amazing with the children and ensured the morning ran smoothly. They even let the grown ups join in with the fun. Thank you so much again - the children had such a memorable trip.

Absolutely Amazing experience today with our reception class. Woodhill School had a fabulous pizza making experience. The staff were so accommodating and kind. The ethos of the day was to "have fun" and our reception children and parents certainly did just that!! The whole staff are a credit to pizza express. Thank you so much for our fun School trip 🍕

Absolutely Amazing experience today with our reception class. Woodhill School had a fabulous pizza making experience. The staff were so accommodating and kind. The ethos of the day was to "have fun" and our reception children and parents certainly did just that!! The whole staff are a credit to pizza express. Thank you so much for our fun School trip 🍕

The only decent place in blackheath villlage for a nice family meal out. All the staff there are so friendly. Pity there aren't more places like it in the village.

We celebrated our daughters 16th birthday. The food was good and the atmosphere was pleasant. Ivy our host was brilliant and really attentative. The manager was friendly and welcoming. We highly recommend!

Amazing service from Alexander! Couldn’t recommend her any better.

My daughters and I dine there regularly and we always have a lovely time. The menu is familiar and tasty, the crayons and activity menu for the children keep them occupied and entertained while the service is always very friendly. All the waiting staff that we have encountered have been excellent with the kids. We are regularly served by Alexandra who always welcomes us with a warm smile.

First time order and we really enjoyed the pizza. dough balls and chicken wings delicious thank you ...will order again and recommend your restaurant 👍👍

Order didn’t arrive driver didn’t bother to call

Items arrived early but stone cold.

20 minutes after ordering, the delivery time was changed adding another 20 minutes. The delivery driver appeared to have no idea where to deliver to, despite being given specific instructions. The food arrived cold and burnt. It seems Pizza Express have decided to add loads of sugar to their pizza bases or sauce and now it tastes sickly sweet. I don’t think I’ll be ordering from them again.

I ordered first time, it was cancelled after 20 minutes, then I decided to order again just to give a second chance - it didn’t cancel but changed delivery time twice, and pizzas arrived cold. Very, disappointing, will avoid in future.

Great service by a great waiter Zsiga. Very attentive to all our needs!

Wrong order delivered to me and food was cold

Food was cold, had to microwave it.

We had a great experience at pizza express thanks to our kind waitress Alexandra Raveane.

We had the most brilliant experience at Pizza Express Blackheath this evening, served without booking, on a Friday night by the lovely and attentive Kevin (aka Arthur). The manager was also absolutely lovely. They were incredibly accommodating, especially to my partner, who has coeliacs disease! I felt compelled to leave this review as we were sat next to two very grumpy men, who were happily charging their phone on the Pizza express plugs, complaining about their food costing too much for "what it was" whilst also asking to take it away for later... something didn't smell right. But the food certainly smelt wonderful. We love Kevin!

Brung me just a pizza and forgot the rest of my order I would like a refund how hard is it you take the money get the customers food right

Amazing food and perfect service of Ivy waitress. We will back for sure !

Had lunch with my granddaughter Lailah in Blackheath Pizza Express yesterday. Food was lovely. Really enjoyed my lasagne. Compliments to the chef. Alexandra was very attentive and looked after us. Very friendly and homely atmosphere.

I had one of the worst experiences in my life here. I was treated by staff as if I was vermin, the staff treated my friend and I differently due to how we were dressed and our age. I brought a coupon with me, in the small print it said that it was strictly for use in the Blackheath branch, however, when I presented the coupon to the waitress she scolded me for bringing the coupon into her restaurant. The saving grace of this awful establishment was the lovely Brummie boy, he made our meals somewhat enjoyable. For anyone that enjoys eating authentic Italian pizza, I strongly suggest you get on the next plane to Naples, as this is something that you can’t find in London.

We had a pizza party at Pizza Express Blackheath this weekend. And it was brilliant! 10 very happy little boys and girls - April did a great job guiding them through making their own pizzas and keeping them entertained:))) pizzas themselves were delicious and the service was fab too - nothing was too much trouble! Thank you so much guys.

Decent food not special, would have again. Wonderful service, our waitress was Alexandra Raveane , she's very nice!! Was loud in here which was a little disappointing..But , it's a Friday night. So makes sense.

Very nice environment, just the sticky tables. Our server was Alexandra Raveane, who was very nice. the food was quite ordinary nothing special. Quite loud, but it was a friday night.

Lovely food, good value and delivered efficiently

Alexandra gave us amazing service!!

The pizza was not bad, but the pollo milanese was embarrassingly tiny and badly presented. I have not got this food before so I am wondering if a 50% discount on the sides implies a 50% reduction of the portion as well, because a higher price than the discounted one for what I received would be totally absurd.

I just ordered a pizza from this place when the arrived it was cold undercooked and a huge hair on it 🤮I called the restaurant the managers was extremely rude was not listening to me saying that he can’t to about it never egaen please save your money and eat somewhere eels

Pizzas were not cut, my Padana had hardly any goats cheese at all and was covered in too much sauce. Disappointing - first and last time ordering from this restaurant

I love coming back here, the food is delicious and the service is outstanding.

Amazing food! The staff is very kind and the manager Rocksana, she is so polite and helpful! For sure I will return here.

Very good service by Alexandra Rav.

Great restaurante if you want eat the BEST pizza.

We are regulars at Pizza Express in Blackheath and know the staff well. We booked a table and were quickly served with drinks. The restaurant was really busy with Deliveroo drivers everywhere. The dough balls came and were burnt and then we had to wait an hour for our pizzas. Meanwhile, the constant stream of Deliveroo drivers continued. Our pizzas came about 10 mins apart and I saw them take my husbands pizza out of a delivery box and put on a plate. My legerra was so burnt, I had to send it back. The kitchen couldn’t cope and it was reflected in the quality. The ambience was dreadful with drivers in helmets crowding the restaurant and it was a disappointing experience. I really hope the management recognise that the Deliveroo set-up is really affecting the dining experience for the customers in the restaurant.

The prices were quite high for the amount of food we got. I would like to mention that the staff could a bit more friendly.

Pizza tasted sour had to throw the ad astra one away. The BBQ was good as always

Despite it being almost empty service was slow and waitress could do with a better customer service skills . She appeared grumpy and cold . Carpriciosa pizza was burnt around the edges . Whole experience very average .

Wanted a table outside in the sun. Male staff member, not the manager, said you can't sit outside because it would inconvenience the waiter. I pointed out but most of your customers are sitting outside and you only have 2 tables occupied (5 customers) inside - it doesn't make sense. Staff member, very rude said if you sit outside I cannot say how long it will take to serve you! Not the Pizza Express I remember - when you change your staff you need to vet them for hospitality qualities - this man and the group of staff who were sitting with him never said anything including the manager - they all seemed to be intimidated by him. You need to select your staff more carefully

Food was great and our waiter Zsiga was so friendly and patient. They were having a busy day apparently with short staff but him and the rest of the staff guaranteed a great experience which is normal at Pizza Express.

Great food, was very busy so service a bit slow. First PE dining experience and was very pleasantly surprised. 👌

Darrion was amazing, quick and checked on everything... A wonderful experience

Great food. Our waiter zsiga was friendly and attentive

Very nice pizza. Starter was good portion size. Delivery was on time.

Service was good. Food was good. No complaints!!

It’s been a decade or so since we last eat at a Pizza Express and not much has improved other than the size of the pizza. The staff need to pay more attention to their guests and less on just chatting. The pizzas where faultless, light, plenty of toppings and hot. On the other hand the starters were nothing to rave about, tasteless and frankly a waste of money. If you just want a good pizza, then it’a hit.