Pinky's Ice Cream Parlour / Micheal’s Fish & Chips in Waveney

We were looking for somewhere to have lunch as we were having a boat trip on the Wavely. Found this place. Well the first thing that greeted you was the smell of chip fat. We did not know the area and time was short, we went in and ordered two jacket potatoes (good quality potatoes however Luke warm on arrival, I also ordered a tea and a black coffee with milk on the side(a simple enough drink), however when it came it was a shot of coffee and a jug of milk I took it back and asked for it to be filled up with HOT water, this again was tepid. by now I had given up. (I will give the girl the benefit of the doubt with Black coffee) perhaps I should have said Americano. Last but not least I asked how much the cake cost (which looked as if it had been in the display containers for a long time) by the time it was passed to three of the youngsters (from me to you a bit like the Chuckle Brothers)!! I gave up. A place I certainly would not recommend.

Myself and my wife went here for lunch. We do often go here because the atmosphere is brilliant. The food is brilliant and the staff outstanding. Our plates were full from the carvery. Plenty of meat and extras, with everything gluten free (apart from the Yorkshire's). Having cauliflower cheese that is suitable for those who are intolerant to gluten is amazing. The beef was tender and cooked to perfection Everywhere is spotless and talking to those in the pub, some drive over 50 miles just to come to the pub on a Sunday for food.

6 of us dropped in for a drink after the cinema at 22.05 today . Totally deserted except for one customer at the bar. Waited over 5 minutes before the customer offered to find the bar staff. Empty glasses on bar and tables so obviously work to do but no staff. Young lady eventually appeared and promptly said we've finished serving. No apology. I am amazed bars can afford to turn away 6 customers let alone without an apology. Also strange on 2nd July to read Christmas menus displayed around the walls. No idea if these are very early for this year or left up from last year? I've worked in hospitality much of my life and the golden rule is 'never turn away a paying customer' Unfortunately a no stars review wasn't an option. Very disappointing.

Had to wait 3/4 of hour for a breakfast. No mugs available. Staff clearing trays away handing dirty crockery and table numbers then going to food counter to touch people's plates without cleaning hands first.food left on serving counter for ages before being brought out,people then sending it back because it was then cold as ours was,not as good as it used to be

Ok a 2 hour wait is totally unacceptable! On ordering I was told that delivery would be an hour, so ok great know, they’re busy, but happy they had told me this. After hour and half called and told , oh yeah your order is here on table, will be there in 5 minutes……….after the initial call, 2 hours later our order arrived, I think a free dessert would have been a great gesture. Our food was delicious though, roast dinner and a burger were tasty but this 2 hour wait needs addressing!