Ping Pong in City of London, Westminster

Ping Pong is a great place to come for gluten free dim sum and more! The menu is very straight forward as to what is gluten free, with a good amount of options. I highly recommend trying a little bit of everything since the portions are sized to where you can do this. The food comes out piping hot and fresh, and is extremely tasty. The place itself can be a little noisy, but worth it for the food!

A great family friendly dining experience. last week we visited here . We were made to feel really welcome, the service from lihan was exceptional, he was really lovely to our kids and made sure they got to experience the robot waiters!

A weekend in London and our friend couldn't get us here quicker..... thankfully we managed to get a table. Service was on point, never a minute there wasn't staff walkong about, clearing plates and offering more food or drinks. Food was awesome, some of the best we've ever had. Sad there was no draught but a large beer followed by a few cocktails soon dulled that negative!! Buzzing atmosphere woth a mix of clients which always allows for some good vibes.

Lihan and Ayyoob went above and beyond, the service was amazing! 10** Ping Pong are lucky to have them!

seating wasn't very comfy and the chicken was verging on raw!!! hope I don't get sick

Great atmosphere and service from Paul, Beno and Susu. Delicious food and drinks! Thank you!

Lovely restaurant and the food was ok. There is a great choice for gluten free food however the allergens service treatment was abysmal. We said we have Gluten allergy at the table and they served us the dishes all together with no “gluten flag” on the specific gf and no warning to what was gluten, they served us also gluten Soy sauce again without a warning on what on the table is gluten. So although the place has gf dishes in the menu, the service staff needs to be seriously trained to avoid poising people.

served by andreea food and service was outstanding. will be back

I’m sorry to have the different views from others. Firstly , the food wasn’t fresh , the buns and prawn dumplings were likely ready made frozen from food factory - I’m a native chinese and have been living in London for 25 years . Secondly the starter sweet sour chicken - not sweet nor sour but flavourless. Lastly, the bill was 65£ for one single person which is also very different from Google Review.

5/5 place for me, would totally go again someday. I went with my boyfriend on Saturday . Well Ordering food is comfortable, staff Ayoob was nice, didn't really wait long for my meal & drinks.

The restaurant it’s amazing, delicious food and beautiful cocktails. The staff also is really nice with the customers especially Ayyoob that was serving out table. Really good experience, highly recommended.

I was here for a company event and we had a pre-ordered menu. Unfortunately, the food wasn't particularly good and didn't taste very fresh - I wouldn't come here privately. The service was ok.

It was my first time in Ping Pong, I loved the food and the especially the service by Ayub. He served us excellent and made our experience amazing. My favorite was beef dumplings and prawn hargau

Really yummy food. The service is ok, not great.

Great lunch spot if you've been shopping nearby. I sat outside and had spring rolls and two types of dumplings and a beer. Good service, huge menu, and a nice cold beer!

Tasty as always. Have plenty of gluten free options to help satisfy any dim sum cravings - clearly marked on the menu.

Visited after a long time. The food remains as good as ever. Service needs a bit of effort. Despite the restaurant being empty, I had to request attention.

Really was not happy with our experience on the bottomless brunch. Our starters were delicious but the main was revolting! I also did not drink alcohol and was charged the same price for mocktails! I was really disappointed in this place ...given the great reviews and starter I expected better! I also don't expect to pay the same price for mocktail as you do not Cocktails! on top we believe we have food poisoning....several of our group had upset stomach following eating here and ruined our plans for the next day...do not eat the bottomless brunch here

Great experience, enjoyed all the food & atmosphere.

The food was excellent the service was excellent!

We had drinks only, good place with good food choice.amd location

We took the all-you-can-eat deal for £30 per adult. Although the dishes are tasty (mostly dumplings) but the food is not varied without vegetables and very little meat. do not recommend

I booked a weekday team meal for 24 people in August. Our host was Paul who was attentive and readily available without being intrusive. He was great at making sure we had everything we wanted and keeping us updated on the progress of things. The food was brilliant and able to cater to a wide selection of tastes and dietary requirements including gluten, nuts, vegans and FODMAP. Great place to go with a big group.

Had a wonderful dinner at ping-pong Soho, courtesy of our server Paul. Our son has celiac disease and is gluten-free, and Paul was very knowledgeable about ordering options and keeping his food safe. The food was amazing and Paul’s service was excellent!

I recently visited Ping Pong Soho and had an overall great experience! The food was excellent—fresh, flavorful, and well-prepared. However, what really stood out was the fantastic service and the lively, inviting atmosphere. It’s the perfect spot to gather with friends, share plates, and just enjoy good conversation.

Amazing food here and a very good price. Excellent service from Paul especially! Thank you, will be back soon!

fairly over-priced food is a hot & miss service can be unfriendly ambience & location is good

Everything about this place was on point like on point. I loved the mocktail 🍸 and their buns were super good 👍🏾 in general yeah everything was great 👍🏾

Amazing service for a huge dinner party 15+. Baul was absolutely brilliant and attentive and amazing.

Very cool pan Asian food. Half price dumplings but top quality dumplings. Will take others there now. Cocktails ace!

Lovely food and service. Friendly staff

Excellent food, very good service and atmosphere.

The Food needs to come out FIRST otherwise you can get drunk real quick 😵‍💫

This restaurant deserves 10 stars from the second we walked in the service was fantastic. A special mention to our waiter Paul he was An brilliant friendly and knew his menu and advised us what to take and how many portions he just couldn’t do more for all of us. All the food we had was delicious tasty and presented well. Will definitely be back next time we are in London once again a big thank you to Paul x.

Very disappointed with the food and drink this evening, the dishes did not taste fresh at all, not even the prawn crackers. The service was underwhelming and the staff were clearly un happy which made the atmosphere pretty poor. The drinks were very over priced and limited in choice the mocktail was incredibly sweet, the water for £4 was ‘bottled on site’ the large containers could be seen in the downstairs area. The £9.25 rice bowl was by far the worst dish, tasteless and not nice the rice overcooked and honestly the whole thing was grim. So disappointing please do not waste your money as it was all overpriced and poor quality .

I came with a group for bottomless brunch. My food, the vegan menu, was decent and well served. Some of the group that had the original menu didn’t enjoy every dish, with almost everyone didn’t eat the chicken truffle gyoza. My biggest issue were the cocktails and service. Since you have to pay extra (42,50 pounds per person) I expected a decent quality cocktail, but it didn’t meet my standards. The waiters were also slow and rather dry. They never came to check up on our table and it almost felt like they were actively avoiding us.

I have to start this by saying the food was nice, I enjoy picky meals where you have a choice of a number of different dishes and each was very tasty. The reason I’ve marked it down so much is due to the awareness of allergies and the dishes on the menu. On arrival we were asked about any allergies in our party and this was documented on the menu and the member of our party affected was given a special plate to note this. When the dishes came up, nothing was pointed out and we began to eat. I took a bite out of one of them and the allergen mentioned was in the dish I was eating. I called the waiter over to check and he was unable to tell me what was in the dish and was unaware of the seriousness of not knowing the ingredients. When I asked he said ‘would that be bad’ and shrugged when I asked what was in the dish. He made no attempt to alert the manager and didn’t know what to do to remedy the situation. I alerted the manager on exit that they need to do staff training and awareness of their dishes as a matter of urgency and all she could ask was ‘is he alright’? A disappointing meal but could have been a whole lot worse!

Came here for the dim sum and I wasn’t disappointed. Great food . Great vibes , reasonably priced. I will definitely be back !!

Came here for my birthday and loved it. The food was all amazing and came super quick and our waitress was really friendly and explained everything to us when ordering. Would definitely come back!

Muaz's service really stood out and I was with great company. Definitely come again for Muaz and my SO.

Great service, food was mediocre

One of the worst places I have been sitting in, the staff completely unprofessional and rude, sat for a drink with friends, as soon as they realised someone else came and they were willing to spend more they came to us asking us to leave immediately saying the place was reserved when nobody told us once we sat down. that’s something to be ashamed of, that’s not the way to treat customer, apparently they said they were two managers in there, one curly guy aged around 40-45 with glasses, and a young lady blond hair, both absolutely with no shame asking us to leave not even after 40 minutes we sat, we also asked for an iced tea and they gave us the wrong order not even apologising for it, they must change their staff because I never experienced such unprofessional people, I never leave bad review but this place went all over my expectation, don’t ever come here because you will regret it. When I asked the names of the staff working they refused to give it to me knowing they will be in trouble, whoever is the manager or whoever is the responsible those two guys they need to be fired because they taking customers away. I heard was a good spot but I will never come back again, we live 5 minuts walk from there and we will definetly tell people around us to never step on that place again

We had a wonderful lunch at Ping Pong. Food was delicious and service friendly and professional. Very upbeat atmosphere. Thank you Ping Pong!

Lazy Sunday All You Can Eat Dimsum for 90 minutes is so lovely and so much satisfying for people looking for Asian treats in London. Price indicated in the review is for two people.

I recently visited Ping Pong Dim Sum in Soho, and it was a delightful culinary experience. The vibrant atmosphere and attentive service set the stage for a memorable meal. Here's a breakdown of what I tried: Crispy Chicken Katsu Curry Bao : This bao was a perfect blend of crispy and tender. The katsu chicken was flavorful, and the curry sauce added a nice kick without being overpowering. The bao itself was soft and fluffy, making each bite a delightful mix of textures. Prawn Toast : A classic done right. The prawn toast was crispy on the outside and generously filled with a savory prawn mixture. It had a wonderful crunch and paired excellently with the dipping sauce. Crispy Duck Spring Roll : The crispy duck spring roll was a highlight. The duck was perfectly cooked, tender, and flavorful, encased in a crisp shell. The accompanying hoisin sauce added a sweet and tangy element that complemented the richness of the duck. Black Prawn Dumpling : Visually striking and delicious. The black prawn dumpling was filled with succulent prawn meat, seasoned to perfection. The dumpling wrapper had a nice chew and held the filling well without being too thick. Flaming Phoenix Chicken Dumpling : These dumplings had a nice spicy kick to them. The chicken filling was juicy and well-seasoned, with a fiery element that added excitement to each bite. Chicken Truffle Gyoza : A luxurious twist on a classic. The truffle aroma was evident but not overwhelming, allowing the chicken filling to shine. The gyoza were pan-fried to perfection, with a crisp bottom and tender top. Dim Summer Specials that you can currently get 20% off on - Shanghai Chicken Noodles : These noodles were a comforting dish, with tender chicken mince and perfectly cooked noodles. The flavors were balanced, making it a satisfying option among the summer specials. Mango Pudding : A refreshing dessert to end the meal. The mango pudding was creamy and smooth, with a natural sweetness from the mango. It was light and refreshing, perfect for a summer day. Oriental Lychee Spritz : This drink was a refreshing accompaniment to the meal. The lychee flavor was pronounced, and the spritz was light and bubbly, making it an ideal palate cleanser between dishes. Overall, Ping Pong Dim Sum in Soho offers a fantastic selection of dim sum, blending traditional flavors with modern twists. Each dish was well-executed and delicious, making it a must-visit for dim sum enthusiasts.

Their 'brand charge' is such a scam. Will avoid in the future.

Service was excellent. I didn't have any food, but my companions indicated that the food was good.

Went for a birthday bottomless brunch, food was mediocre and feel a let down based on food I have had at ping pong before. For the bill we are informed that price per person for the group is c. 5 pounds higher because one person was drinking cocktails which we were not told at the start but is apparently on the t&C's. Would have been nice to have been told...

Excellent food and service. They have several gluten free options, including spare ribs, dumplings, and edamame.

Options are plenty, including vegan options. Highly recommended to book. Their service is very fast which is great. Only few mins walking distance from Tottenham Court Road station.

The food was delicious. The order system is a bit confusing as you have to cross off what you want, but the food arrives fairly quickly. The ambiance is cozy and modern, perfect for a date. Highly recommend!

Was a brilliant experience. Enjoyed the food immensely. Very nice verity of food. Best part is they have hilal bad vegan food. The price are also reasonable especially considering its location. Staff extremely friendly and helpful. Highly recommend going 👌 👍.

Cozy, intimate place. The cocktails are excellent and the dishes are to die for. The staff takes the time to guide you in your choices but no disappointment on our plates.

Friendly staff and lovely food!

I love Ping Ping in soho. It’s got a good selection of dumplings and other Asian dishes, and good value for money. All the plates were yummy and they come around quite quickly. Ordering system is a bit of a hit and miss, especially with a larger table. You have to fill in an order sheet, and so it becomes messy the more you order. It was super busy and lively on a Saturday night which provided for a nice vibe.

Excellent food, great vibe. All dishes I ate here were of top quality.

*** NO TIPPING BY CARD *** PP has announced it intends to ban service charge REPLACING it with a "BRAND CHARGE" (which PP keeps). This just before it becomes law that staff should get to keep their tips. (it is COMMON CHINESE RESTAURANT POLICY to take tips away from staff and management keeps it) Read The Guardian and search Ping Pong. (You can still tip staff by cash BUT until it becomes law - Ping Pong MAY take the tip away from staff)

Had an excellent meal at Ping Pong Soho! The Ping Pong fried chicken was crispy and flavorful, a perfect starter. The char siu pork bun was soft, with a beautifully sweet filling that melted in the mouth. Both the Flaming Phoenix and spicy chicken dumplings were absolutely delicious, with just the right kick to elevate the flavors. The trendy vibe and friendly service made our dining experience even more enjoyable.

Had a lovely meal and received excellent and professional service from Towshika.

Excellent food and service. Enough options for vegetarians too :)

first time trying my friend brang me here, the food was delicious and quick to come, i just think it’s a bit pricey for the size of the portions, but it’s delicious will definitely come back again.

Good friendly atmosphere but be careful, you are not the reigning sudoku champion? Didn't expect to be able to order. Indeed, the methods for ordering are incomprehensible. Fortunately the waiters are friendly and the food is generally decent.

If you love dumplings and cocktails then I do not need say anything else you can choose items on or veggie box

Ping pong never lets me down! Food is always made with good quality and presentation, and staff is always kind and helpful. This time I went with my sister and Mohan was so sweet and quick to attend to us! Booking for my sister’s birthday party too!

Changed it from 100% to fusion. A bit disappointing if I have to be honest.

Very fine Chinese food at fair prices. The dumplings were especially great. The personnel was very friendly and helpful. Unfortunately the restaurant was almost empty on Sunday evening, which was a bit strange. The round tables are great, there were 8 of us at one table. Overall recommended, and better than most restaurants in nearby China Town.

Love it here. The food is delicious and service is quick. Staff are really friendly and the facilities are very clean.

Tasty food, easy and quick service. Great cocktails and mocktails. If you have never been in a ping pong restaurant, what are you waiting for?

Poor food quality, but also the new "brand charge" what a complete hoke of a place. Far better quality elsewhere, not to mention far better ethically run businesses. Spend your money elsewhere.

Awful restaurant which doesn’t give tips to its staff. I will never go again. The staff were really friendly and don’t deserve this treatment.

Avoid these thieving idiots! Charged me 15% extra for a so called brand charge when asked I’m told it’s to keep brand standards! Utter joke, at £23 for bao buns I think I’ve already paid enough, worst place in London.

Went here for a business dinner a few weeks ago. Wasn't big on the menu layout but everything else was amazing. The noodle soup was really delicious and came out quick, the edamame was done perfectly and the seaweed salad was incredible. Best ping pong I think I've visted

20% brand charge, no tips for staff.... Come on! Avoid this place, and the other branches, and go to an ethical business instead

Will certainly not be going here again due to a 'management fee' being added to the bill. What on earth is this about? One way to get round not giving your staff tips that they have well and truly worked for. Yes, they have worked for their tips, which we, as customers give generously, but No, never again. You are robbing uour staff. It is absolutely disgusting and I hope everyone of them walk out and go where they will be appreciated. Food was just so so, but the staff were lovely.

I was going to give it 4 stars, but now I read it's going to add nearly 20% to the food bill as a so called 'management charge'. Disgraceful! Shocking! Certainly will NOT be back in their restaurants. I would encourage others to do likewise.

I wanted to go with 6 next weekend but they are abusing staff seemingly on the tip policy. I decided not to book based on the Guardian article today. Staff should get 100% of the tip. What is a "brand charge"?

Really looking forward to Ping Pong on visit to city. What a sorry episode it was. Made to feel like kids were not welcome, cleaning and rubbing everything they touched. Food was cold and not great on the flavour. To my horror there was chewing gum stuck to the bottom on my Partner's plate. yuck, still turns my tummy, when I think about it. A disaster from start to finish.

i just ate here and learnt that they are taking the service charge for themselves after the law changes. they will call it a brand charge. I pay a service charge to the waiting staff not to the brand management. I will not be eating here again.

Amazing dim sums. Bit dry though, compared to last time. The cocktails are top notch!

Thank you Muaz! The service made our entire night, and has been the highlight of our london trip. Muaz was incredibly kind, helpful, and friendly, we cannot thank you enough! He's an asset to the company and I'd come back without hesitation purely to see him!

Food was amazing, drinks were amazing and Muaz our server was so helpful- what a wonderful waiter, you made us feel so at home and gave us such a lovely night!

many vegetarian options and casual, fun vibe

Some of the vegetarian options are very nice but the fish or prawn options just fell out of the gyoza pastry. We went for the Sunday deal which was quite expensive and the whole table has to order the same deal which is a bit limiting

Don't get the honey glazed £14 ribs. Not worth it at all. The rest were nice though. Gluten free food may be contaminated

It's honestly a difficult place to understand. Food ok, I'll make that clear straight away. Incomprehensible service, it seemed like we were bothering him. As soon as we arrived, without having booked, they offered us 4 seats at the counter (not very comfortable with children) saying that all the other tables were booked. Everyone. Including the room below that is more empty than full. After 5 minutes one of the reserved tables was magically divided, half given to a couple who had just entered and then very kindly, a part to us too. Very little empathy.

Great value for money, the half price deal is worth doing. The food and drinks are delicious and the service is always so great

I am happy to pay extra for overpriced gluten free dim sum (we spent around £63 for 2 of us for dinner), but unfortunately I did NOT feel good afterwards and it messed me up for a week after. PROS - Service was friendly - The dumplings and har gaos were very good CONS - Cross contamination for sure. Depends how sensitive you are if you have an intolerance/are a coeliac. I've been before and felt fine the first time, but this time I did not - As someone who is visually impaired, I know the world is not designed for us, but it's always such a struggle walking into a dark restaurant with barely any lighting. - The menu does not show the number of items that you get with each dish. We had to keep asking how many dumplings etc. that would come with each dish and then we just gave up asking. - But we should have perservered because we definitely would not have got the ribs if we had known. That is an outrageous price for 4 measly, sub par ribs. We genuinely felt robbed. - There are some sets that are pretty good deals, but we didn't realise you have to pre-order them before you get there or you can't order them. Considering it didn't look like there was anything different that wasn't on the menu already, it's pretty ridiculous - Overpriced. Again, would have been worth it, but quite disappointed that we paid this much because it's gluten free, so to pay this price and then feel sick after was sad :(

Food was on point and met with my expectations. I haven't visited for more than a year and was particularly looking forward to eating here. Paul's service was exceptional. So shout out to Ping Pong, Soho for great food, service and atmosphere 👌. I think it should offer better value for money though. Our bill came to just under £100 which did include 3 cocktails but one of the dishes was hardly touched and so I would've expected for this to be credited but we were in a rush to leave and didn't have time to raise this with the waiter. In some restaurants they would've offered to deduct this. A good experience nonetheless.

BfgskxgjsgnsgmfznstnstbaebsfnarhrangsngsjranrgtskstgadvD d. N x V Cf dbdahhrqxabafafbqdssgzvnfajsafjwfbqrbqrjajfaf a

The food was decent, but they've really trimmed down the menu, making the bottomless deal a lot less appealing. What's worse, some of my all-time favorites are gone for good. But the real dealbreaker this time was the service. I've been here loads before and always had a good time with the food, but this visit just left a bad taste. It felt like we were a huge inconvenience to our waiter. Had to keep asking repeatedly for simple things like sauces and forks (eg. when I asked for cutlery, he only bought one set while we are clearly 2 people on the table) and he looked super annoyed every single time. Even to place the order for the next set of dishes we had to try and get the waiter's attention multiple times, it made the dining experience stressful. It got so uncomfortable that I just lost my appetite and had to leave. Honestly, after how many times I've enjoyed this place, this experience was a real letdown. Definitely not rushing back anytime soon. Total mess.

Very tasty DimSum...fast service .Unfortunately very loud and very warm

Loud shout for Ping Pong Soho and PAUL.!!.We have been there last Thursday with friends and had an amazing experience.The food was really good and the guy Paul took care of us and he was simply incredible.every time he came us to make sure we are enjoying everything.we are really happy and definitely will be there again soon.Thanks Paul and Ping Pong....

We went for dinner at Ping Pong and had a great experience, Paul our waiter was wonderful. Thank you Paul

very good and varied dishes, however the functioning of taking orders is more difficult to understand than the theory of relativity

The shrimp dim sum was very delicious! The noodles in the white soup were almost the same as Japanese soft "udon". Personally, I think it would be even better if there was a menu with thin and chewy noodles!

First time trying, I can definitely say that they had various vegetarian options to pick from. Food was top notch and piping hot when it arrived. We did the individual set menu per person and the prices worked very well. Will definitely return again!

First time at Ping Pong and we were not so happy. While looking for a bottomless or all you can eat restaurant, £26.95 seemed like a good deal considering it was dim sum. I already knew the menu would be limited from the website, we did our research. But when we were finished, we calculated the food to see if it was worth it and it was actually cheaper to pay for the individual items. The whole point of an all you can eat type offer is that the customers save money but we felt scammed. There were no drinks included and the items you can pick from were basically the cheapest or probably the least popular. We even got 4 rounds of food and probably could’ve had more if the service was fast enough. Let me elaborate, we asked for a jug of water with a cola at the start, the cola came, water didn’t. Then when ordering our next dim sum, we asked for water again. After a few minutes, we asked another waiter and then 2 more times, waited about 20 minutes for them to give us 2 half empty glasses of warm tap water when we even specified we would like ice. Ordering our next round, we asked for the jug with iced tap water, which again took 3 requests and 10 minutes to get. Arrived without ice but we didn’t care we were eating all the sodium filled food and needed hydration. It’s like the servers were not paying any attention or just didn’t know how to wait tables. The food itself was not bad but I couldn’t tell if it really was handmade or just frozen and steamed/cooked to order. The buns were nice and fluffy but the rest was nothing special and the lazy sumday offer is a joke. The least they could do is include a soft drink per person or give you more options to choose from. We had nearly one of everything (11 plates) and it was still cheaper to pay for each plate. I would rather not say anything than say something bad when leaving a review, so it should go to show that’s how disappointing it was.

There was an obnoxiously loud DJ playing and there was nothing on the website or booking that notified us that this would happen. I had been here before and there had been no DJ. We couldn't hear each other and my mum is half deaf so this made for an especially difficult atmosphere for her. When we asked to move to a quieter area we were told all tables were full although it didn't look like it. Eventually we were moved outside (it was freezing cold) and my mums food never arrived. We asked multiples times where it was and my dad and I had finished ours. Eventually a new waiter came and told us she had been told the wrong menu description and that they were not serving that particular food today. We also had to ask multiple times for water. Appalling service, waiters seemed like they couldn't care less.

i used to eat here quite regularly but had not been in for a while. I wasn’t given the usual dipping sauces which one would expect to have with dim sum. At the end the sauces showed up on the bill as comlementaty but they were never given. I queried thr server about this and she said had i asked i would have been given the sauces but they no longer gave them out. Why they still appear on the bill even if complimentary is beyond me. As i left i noticed many of the dipping sauces in trays ready to serve which also made no sense. The duck spring rolls were overly fatty and inedible. Sloppy food and service which needs a bit of an overhaul

It was delicious, but it felt a bit expensive, right? Set menu + service charge combined came to £17.15. The yellow dumplings were delicious and the shrimp dumplings were also delicious! (The dessert in the photo includes the set menu x)