Pico Bar & Restaurant in Milton Keynes

Need some more training for staff re customer service and care, waited almost 15 min to collect my order. Staff roaming around without bothering is it a NANDOS culture??

A few days ago I went up to go get a caramel frappe before work, the girl serving me had black and pink hair. I thought to myself, "That persons hair is so nice" and I was going to compliment her however that's when things took a turn. they asked for my order and I said "please can I have a caramel frap?" and she audibly sighed at me and said "what size" in an incredibly rude tone. I understand she might not like making that particular drink but her reaction hurt me and what little faith I had left in humanity was gone. I felt ashamed in the drink I ordered because that lady made me feel that way. Anytime I go up there that particular girl is mean but their manager is genuinely super nice. justice for me and my caramel frap

Food was lovely. Lots of choices and the severs were very nice, my favourite being Greg.

Awesome service! Burgers are always 10/10 Iced Capp Mocha 10/10 Excellent customer service from Ajay, very kind and polite! Lush doughnuts too. Thanks!

Been there this afternoon, and opted for the chicken biriyani, masala dosa, vadai, the food was excellent, biriyani was made to your spiciness and the owners are so friendly, food was great, definitely will be going again.