Phat Burgers & Shakes in Hillingdon

Please provide a number students can call!!! It's very annoying when the food comes late with no notification and I have to walk to the collection point!

Manager needs to pay attention and get of his phone, apparently this is a standard muffin size, as you can see egg is bigger, toffee latte bitter and overly stronger, again manager dismissed any comment made.

3rd time ordering from here.. everytime the food has been lovely but everytime there is something wrong (something missing) no peri peri sauce on my wrap or no wrap or no peri peri salt. Delivery says approx an hour but always takes minimum of an hour and a half so be prepared to wait (order early or collect). Rang up to say no wrap and they brang it round no questions asked within 15 mins but still no peri peri sauce... rang to ask where food is after 1 hour 20 and always get told it is on the way!. Will eat from here again but will no longer ask for delivery as 3 times is too much to get wrong.

Great food and great customer service - thank you Homer and Alvin!

Very bad service, I had to wait for ages to pay for my snacks when there were 2-3 staff in the counter doing I don’t really get it what they were doing, then the panini came in burnt as the lady who did it left the counter, leaving the panini to be done by the other staff, confusing and out of order really. Then the other male staff, he is coloured staff, with like braided curly short hair was like attacking me verbally (I don’t know why) and said to me “who told you to sit on this table”) and went away laughing, when there is no sign of where staff and where visitors should sit. So very rude and impolite customer service, wondering why they are in the customer service. So I appoached him after I’ve eaten and told him his behaviour as a customer service staff is so bad, he just kept on laughing which is to me was so inappropriate. Very bad customer service.