Pepe's Piri Piri in Redbridge

Missed basic order notes through Uber eats

Food very dry, chicken looked from days before, staff rude and not helpful, always get orders wrong, either give you wrong drinks, wrong sauces or completely miss items from your order. Gave few chances, now I am done, will spend my cash somewhere else.

kanishka hs done amzing service. food is hot and delicious. restaurant is clean and tidy. service is fast best chicken

Tried calling for 40minutes and no answer. Then I turn up at 11am when it says they close at 11.30 and they tell me they have no food left. Honestly such a poor shop

Not the greatest experience, small portions, long wait for the food and tasteless food.

Had a half portion of rice yet again. We mentioned this to them at the till as we have had this problem many times, but have a guess as to whether they listen (they don’t). Avoid this one at all costs, try another peri peri spot instead.

Missing items again! I left a note as they missed an item last time and again missed the chips.

They always give half portions every single time, they give half of what any other store would give. I would avoid if you want a decent portion

the food was cold, not tasty and little

Late delivery, missing items, Cold food.

Very disappointed in this branch. If you have 50+ orders, you should not accept more than you can handle. We ordered around 5.25, the food was still not ready being prepared at 7pm. They did not pick up their phones after calling multiple times. It didn't allow you to cancel or contact Uber during this time either. Our delivery driver had to communicate with us, that they had too many orders backlogged. In the month of Ramadan, you need to realise people are relying on you for their iftar, especially if they ordered in advance. We were expecting the food to arrive late around 7pm, but the food wasn't even made yet. Absolutely disappointing.

Pepes is always banging - would have loved the food to be drenched tho. I think doing takeaway is the best. Having the juice in the foil bag makes it better

Missing items. No extra chicken. No fries. Good is completely cold and too spicy when I ordered lemon and herb flavour! I am fasting and this is what we have for our first meal for two people!

Avoid if you value your stomach. Ended up with an upset belly not worth the risk. The chips were clearly re-fried, and not just once they tasted like they’d been through the fryer at least three times. Dry, hard, and just unpleasant. There should honestly be a law against that. Definitely won’t be ordering again.

The rice was rock hard and under cooked. The chips were ice cold and stale.

Shit overpriced food.. bad customer service.. hash responses.. no toilets either ..third time going there and been disappointed over and over

chicken and rice box the chicken was so hard and overcooked I ordered a tropicana orange juice 2 bottles and when my delivery came it didn't come with it I tried to call pepes Gants Hill they at least 20 times they did not pick up Any of my calls I have ordered from here before but they forgot my Pepsi max and my sauces and this is the third time they have done this shit customer service and dry ass chicken never coming here again I didn't even bother finishing the rice box dry asf

Food is delicious but i did put on the notes to pack the chips seperate as they make the box wet and torn cos of the heat. please pack chips seperate next time.

I ordered the extreme flavour but it was not what I normally eat, the meat felt like it was served long after cooking it

Food was cold and drink is missing

Driver was too busy talking on the phone and didn’t give my drink for my meal

visited Pepe's last night around 23:00, and unfortunately, my experience was shocking. An elderly staff member, who appeared to be heavily intoxicated, was present and behaving unprofessionally. He was swearing at both customers and fellow staff members, which created an uncomfortable and unpleasant atmosphere. Given that this is an HMC certified shop, I did not expect to encounter such behavior. It is incredibly concerning that a drunk individual was allowed to work, and it significantly impacted my experience. I will not be returning, and I strongly advise the management to reassess the environment and staffing, as this is not acceptable for any establishment. I hope they take this feedback seriously and make the necessary improvements.

I am absolutely fuming due to the food served at this branch. I requested for extreme loaded fries, and they give me PLAIN chicken. PLAIN. I have personally been to MANY pepe’s branches, I have even gotten pepe’s 12 days in a row in the past, and I am very reasonable when it comes to food, but this was abysmal. Furthermore they put NO cheese???????? Shame on you. Extreme waste of money. I advise you to open the food AT the branch before leaving. I made the mistake of opening it the car, already far from the branch.

Best food ever tasted reccomend the chicken xl Come here please.

the order was all wrong my chips was missing

Just visited and ordered a gourmet burger for a little one. I noticed an unhygienic environment—no gloves, and the person was making the burger with bare hands, placing the cheese, and pressing the bun with his palm before wrapping it. Since it's all deliveries, they don’t seem to care about hygiene. I complained, and they offered to make another one, so I ended up waiting 30 minutes for a burger. Simply put, the hygiene standards, like many Indian and Pakistani places, are not recommended at all."

Food was soo cold it felt like it was just taken out the fridge and delivered!

I did not even receive my order called the restaurant multiple times but they did not pick it up, I did receive any of the call from the delivery guy. I m surprised the ordered all pf sudden showing delivered, that’s disappointing.

Staff was fighting with each other and the chef decided to not take any order very unprofessional i was waiting in the queue for 5 minutes but they decided to not take any order and saying sorry everything is run out when there was alot of chicken on the grill . Their closing time is 12 but they choose to not take any order anymore from 8:30 .. very bad.. i would recommend to not go in the environment like this.

The quantity was so small that it didn’t even fill up a child’s tummy. 11+£ for that amount food? Really? Not going to order again.

My kids love pepes..but it’s expensive for me😛

driver was very kindly, how do i add a tip?

sauce spilled all over my meal

Absolutely Appalling Experience! Placed an order with Pepe’s Piri Piri on Cranbrook Road at 18:32, and after an incredibly frustrating wait, it finally arrived at 20:15, almost two hours later! No updates, no option to cancel the order, just endless waiting. Uber Eats’ system is completely flawed for not allowing customers to cancel when orders are ridiculously delayed. By the time the food arrived, the experience was already ruined. This level of service is unacceptable. Uber Eats and the restaurant need to seriously improve their operations, this was disgusting customer service. Would not recommend!

Food was cold , when I complain they say nothing can be done , when u order food bare minimum you expect it hot not cold

First time ordering. food was really nice. thank you.

Long waiting times around 35-40mins and poor food quality and rude staff. Avoid at all costs and staff seriously need good training as well as the chef for consistent food.

Hot food. Fresh. Well packaged.

The food is good but the delivery driver forgot my drink

Driver was very good and cared a lot, kept drink cold best service I have ever got from a driver

It was nice but there were less chips but so nice

Forgot to put my cheese on both items. And burrito was not hot, was plain

The food was really nice however it took a very long to come

Tried the rice and chicken mild, should of gone for spice. Chicken was better after topping it of with the garlic sauce. Portion size is absolutely massive. Will definitely be trying again.

Lovely delicious food highly recommend

Very compliant and patient. Apologies for no tip despite it not being necessary

Thieves! False advertisement, bad service. Charge extra for the same sizes. Paid £3 extra for the same size

very nice food packed nicely and ready to eat

Delivery guy was nice, he was in time even in the heavy rain.

food arrived cold and stale, completely inedible and a waste of money

Lovely tasty food and packed with perfection

Ordered a meal but didn’t got the drink

The main meals were nice, the chips however, that came along with the meal, you could tell it’s old and been re-fried, which I’m not happy about as I paid for this

Food didn't arrive and I'm frustrated I haven't got my money back

the wings are not the quality they used to be. much smaller and bruised meat now.

Order online and my food never came, still haven’t got a refund.

Never received my food and didn’t get a message from restaurant

Chicken was not finish cooking

Ordered a meal but drinks weee missing

Pépés very fast, smiling and very very delicious service. All flavors

Order was late and cold. Chips were rotten and definitely expired

Extremely rude . Extremely ugly. Staff were treating us like coons Food was kinda leng but that’s besides the point . Wouldn’t recommend to my worst enemie

late food, food arrived cold. called the restaurant they said the food was ready but cannot be delivered due to lack of preparation from just eat as no driver had come. very disappointed

Unprofessional staff Standards not fallow Fake reviews

Not impressed at all but hygiene. Won't be coming again.

iam not happy with the service, order xame late. i called restauratnt up teice they said order is ready the driver is not here. i ordered at 12:15 and it half half 1. i was at work and my lunch time was finished by the time it came hers.

Went there with kids nice chicken and rice , will be visiting again .

The food never came, I would like an email response please so I can attach the documents as I had to go to the restaurant in the end to receive my food. The restaurant even admitted fault at the driver.

Cheese cake and mango drink both missing 5 pounds of goods it’s a scam via just eat can’t even claim it back easily deliveroo is way better and more efficient they refund right away

you didnt send chips overliad with chicken and wrap. wirst servuce ever

Wrongly accused. Staff was extremely rude and was accusing us of stealing and not paying for the food. They then decided to cause a big a argument causing delays and interrupting my meal. I was really heart broken at how i was being treated. They checked camera footage and saw that we all paid as normal and refused an apology and decided to blame it on there customers. Not recommended very rude staff

Called me gay and discriminated my sexuality and was being very rude

accused us of not paying for food they checked the cameras and it showed us paying.they also begin to threaten and stepped to my 15 year old friend.very unprofessional.poor service

this was a traumatising experience as we where accused of stealing peoples meal and causing a scene however when they checked there cameras it was proven that we payed for everything i am now rather upset for being accused of such behaviour NEVER EAT HERE AGAIN

excellent taste. the chips are slightly overcooked but the chicken is sublime

GAVE US BAD STOMACH! We are regular customers at Pepe’s in wood green and palmers green. But Gants hill Pepe’s have disappointed us big time. Went in to order food and the shop was a bit busy as it was saturday. Waited for 20minutes and finally the food was handed over to us. The food was shockingly cold maybe because it had been ready ages ago and the staff was too busy to pack it. The rice looked undercooked. And the double xl chicken burger was stone cold. Their sweet chilli sauce was very very watery. My wife and i had stomach ache all night. We will not be coming back here. Hope the management does something about this.

Miss my drink and fries was burnt

Ice cream missing with my order

It was not delivered I spent £40 plus and it didn’t even come the driver was circling my area for 30 minutes and then disappeared

The delivery driver did not give me my drink

I ordered chicken pitta, there was literally just 1 piece of chicken! in a large pitta bread little salad (little sad strands of lettuce & 1 pice of tomato! very poor quality & I'm very disappointed! not worth £8! we

I got the loaded fries with veggie burger. The loaded fries didn't contain chicken, but really made up in flavour with the stringy cheese and crispy onions. The veggie burger was quite average, not good or bad. Tables could have been maintained abit better.

Your food was perfect last time, this time you lot violated, cold food and no drink

As always the food and the SERVICE always on point. Waqas being behind counter makes the experice always enjoyable and the food is always tasty.

I recently visited Pepe’s in Gants Hill, Ilford, and was really impressed. The chicken was perfectly cooked—crispy on the outside, tender on the inside—and packed with flavor. The staff were friendly, and service was quick, even though it was a busy time. It’s definitely a great spot for a casual, tasty meal, especially if you’re in the mood for well-seasoned chicken. The location is super convenient too, right near Gants Hill station. I’ll definitely be returning!

Food was absolutely amazing! The flavors were perfectly balanced, and the presentation was beautiful. I can't wait to come back and try more dishes. Keep up the great work!" Very friendly and cooperative staff. Love the customer service.

One of the best place for delicious halal food. The staff is super friendly and welcoming, especially Yousuf, who provided excellent service. Prices are very reasonable for the quality you get. I Would definitely recommend it anyone looking for great halal food

Chicken was good but the chips were old hard disappointed with chips

Excellent grill food and excellent service

I have been here and I have to say that the wings and the chicken box were reallyyyy good it was super delicious and I enjoyed it

Loved the grilled wings and peri peri fries, it tasted amazingggg , the staff was very friendly tooo ,would love to visit again

Pepe’s is my go to meal wherever I go first I try to find pepe’s. I live in Gants Hill and feel previledge to have the best pepe’s branch here. Staff is so professional and experienced. If you are planning to visit Pepes I’d recommend Gants Hill branch and chicken rice or grill chicken.

They gave less rice and when we asked about it staff started to argue. They were very rude and service was pathetic. 1 star for pepes brand

They gave less rice and when we asked about it staff started to argue. They were very rude and service was pathetic. Not hygiene

They gave less rice and when we asked about it staff started to argue. They were very rude and service was pathetic.

the chicken box and the wings here are just😋😋

Went to Pepes last week and had their grill chicken and loaded fries. What a food it was … amazing experience and superb taste. The staff was very cooperative. I had push chair with me and was struggling to open the door one guy rushed towards the door and opened it for me and even served the food on table because I was with my little kid.

They gave less rice and when we asked about it staff started to argue. They were very rude and service was pathetic. Staff no one was wearing gloves not even people who making food not wearing gloves. No hygiene

Such a poor experience!!! Me and my boyfriend placed an order and waiting more than 20min to collect it. The customers that came after us they've been served before and team looked so messy and disorganised. When we asked about our food they did not even apologise, we did not receive even a good farewell. This place should have people in places, especially when is busy. Not recommended.

the food was cold I'm cait 50 minute