Based on 448 opinions finded in 2 websites
Based on 448 opinions finded in 2 websites
Nº 544 in 739 in Redbridge
Opinions
They always give half portions every single time, they give half of what any other store would give. I would avoid if you want a decent portion
Ravi Patel . 2025-04-05
MORE AT Google
Very disappointed in this branch. If you have 50+ orders, you should not accept more than you can handle. We ordered around 5.25, the food was still not ready being prepared at 7pm. They did not pick up their phones after calling multiple times. It didn't allow you to cancel or contact Uber during this time either. Our delivery driver had to communicate with us, that they had too many orders backlogged. In the month of Ramadan, you need to realise people are relying on you for their iftar, especially if they ordered in advance. We were expecting the food to arrive late around 7pm, but the food wasn't even made yet. Absolutely disappointing.
Halal Cravings . 2025-03-27
MORE AT Google
Pepes is always banging - would have loved the food to be drenched tho. I think doing takeaway is the best. Having the juice in the foil bag makes it better
Juman Alam . 2025-03-25
MORE AT Google
Shit overpriced food.. bad customer service.. hash responses.. no toilets either ..third time going there and been disappointed over and over
Eto Thom . 2025-03-22
MORE AT Google
chicken and rice box the chicken was so hard and overcooked I ordered a tropicana orange juice 2 bottles and when my delivery came it didn't come with it I tried to call pepes Gants Hill they at least 20 times they did not pick up Any of my calls I have ordered from here before but they forgot my Pepsi max and my sauces and this is the third time they have done this shit customer service and dry ass chicken never coming here again I didn't even bother finishing the rice box dry asf
Yaseen Ahmed . 2025-03-21
MORE AT Google
visited Pepe's last night around 23:00, and unfortunately, my experience was shocking. An elderly staff member, who appeared to be heavily intoxicated, was present and behaving unprofessionally. He was swearing at both customers and fellow staff members, which created an uncomfortable and unpleasant atmosphere. Given that this is an HMC certified shop, I did not expect to encounter such behavior. It is incredibly concerning that a drunk individual was allowed to work, and it significantly impacted my experience. I will not be returning, and I strongly advise the management to reassess the environment and staffing, as this is not acceptable for any establishment. I hope they take this feedback seriously and make the necessary improvements.
Reeha chan . 2025-03-07
MORE AT Google
I am absolutely fuming due to the food served at this branch. I requested for extreme loaded fries, and they give me PLAIN chicken. PLAIN. I have personally been to MANY pepe’s branches, I have even gotten pepe’s 12 days in a row in the past, and I am very reasonable when it comes to food, but this was abysmal. Furthermore they put NO cheese???????? Shame on you. Extreme waste of money. I advise you to open the food AT the branch before leaving. I made the mistake of opening it the car, already far from the branch.
Krish Kathir . 2025-03-04
MORE AT Google
Best food ever tasted reccomend the chicken xl Come here please.
Ayaanbtw Hi . 2025-03-01
MORE AT Google
Just visited and ordered a gourmet burger for a little one. I noticed an unhygienic environment—no gloves, and the person was making the burger with bare hands, placing the cheese, and pressing the bun with his palm before wrapping it. Since it's all deliveries, they don’t seem to care about hygiene. I complained, and they offered to make another one, so I ended up waiting 30 minutes for a burger. Simply put, the hygiene standards, like many Indian and Pakistani places, are not recommended at all."
Abdul Rasheed . 2025-02-17
MORE AT Google
Staff was fighting with each other and the chef decided to not take any order very unprofessional i was waiting in the queue for 5 minutes but they decided to not take any order and saying sorry everything is run out when there was alot of chicken on the grill . Their closing time is 12 but they choose to not take any order anymore from 8:30 .. very bad.. i would recommend to not go in the environment like this.
sajawal ch . 2025-02-16
MORE AT Google
Absolutely Appalling Experience! Placed an order with Pepe’s Piri Piri on Cranbrook Road at 18:32, and after an incredibly frustrating wait, it finally arrived at 20:15, almost two hours later! No updates, no option to cancel the order, just endless waiting. Uber Eats’ system is completely flawed for not allowing customers to cancel when orders are ridiculously delayed. By the time the food arrived, the experience was already ruined. This level of service is unacceptable. Uber Eats and the restaurant need to seriously improve their operations, this was disgusting customer service. Would not recommend!
Mubin Ahmed . 2025-02-09
MORE AT Google
Long waiting times around 35-40mins and poor food quality and rude staff. Avoid at all costs and staff seriously need good training as well as the chef for consistent food.
Tahir Qureshi . 2025-02-08
MORE AT Google
Hot food. Fresh. Well packaged.
Sangam . 2025-01-31
MORE AT Just Eat
The food is good but the delivery driver forgot my drink
Sathursan . 2025-01-24
MORE AT Just Eat
Driver was very good and cared a lot, kept drink cold best service I have ever got from a driver
shaista . 2025-01-21
MORE AT Just Eat
Forgot to put my cheese on both items. And burrito was not hot, was plain
Abir . 2025-01-21
MORE AT Just Eat
It was nice but there were less chips but so nice
Mustafa . 2025-01-21
MORE AT Just Eat
The food was really nice however it took a very long to come
Beneen . 2025-01-15
MORE AT Just Eat
Lovely delicious food highly recommend
mandip . 2025-01-13
MORE AT Just Eat
Tried the rice and chicken mild, should of gone for spice. Chicken was better after topping it of with the garlic sauce. Portion size is absolutely massive. Will definitely be trying again.
Sweet Allround . 2025-01-13
MORE AT Google
Very compliant and patient. Apologies for no tip despite it not being necessary
Sau . 2025-01-10
MORE AT Just Eat
Thieves! False advertisement, bad service. Charge extra for the same sizes. Paid £3 extra for the same size
brandedbyicon sales . 2025-01-09
MORE AT Google
very nice food packed nicely and ready to eat
mandip . 2025-01-09
MORE AT Just Eat
Delivery guy was nice, he was in time even in the heavy rain.
Al . 2025-01-04
MORE AT Just Eat
food arrived cold and stale, completely inedible and a waste of money
Moin . 2025-01-04
MORE AT Just Eat
Lovely tasty food and packed with perfection
mandip . 2024-12-25
MORE AT Just Eat
Ordered a meal but didn’t got the drink
Sanjida . 2024-12-22
MORE AT Just Eat
The main meals were nice, the chips however, that came along with the meal, you could tell it’s old and been re-fried, which I’m not happy about as I paid for this
Abdul Amin . 2024-12-22
MORE AT Google
Food didn't arrive and I'm frustrated I haven't got my money back
Rbizz . 2024-12-19
MORE AT Just Eat
the wings are not the quality they used to be. much smaller and bruised meat now.
thahera . 2024-12-12
MORE AT Just Eat
Order online and my food never came, still haven’t got a refund.
Sami . 2024-12-10
MORE AT Google
Never received my food and didn’t get a message from restaurant
Sami . 2024-12-09
MORE AT Just Eat
Ordered a meal but drinks weee missing
Den . 2024-12-08
MORE AT Just Eat
Chicken was not finish cooking
Kimland . 2024-12-08
MORE AT Just Eat
Pépés very fast, smiling and very very delicious service. All flavors
imtiaz islam . 2024-12-07
MORE AT Google
Order was late and cold. Chips were rotten and definitely expired
Sunny . 2024-12-07
MORE AT Just Eat
Extremely rude . Extremely ugly. Staff were treating us like coons Food was kinda leng but that’s besides the point . Wouldn’t recommend to my worst enemie
Brian Shamah . 2024-12-05
MORE AT Google
late food, food arrived cold. called the restaurant they said the food was ready but cannot be delivered due to lack of preparation from just eat as no driver had come. very disappointed
Zoya . 2024-12-05
MORE AT Just Eat
Unprofessional staff Standards not fallow Fake reviews
Dee Khan . 2024-12-03
MORE AT Google
Not impressed at all but hygiene. Won't be coming again.
Ja . 2024-12-03
MORE AT Google
iam not happy with the service, order xame late. i called restauratnt up teice they said order is ready the driver is not here. i ordered at 12:15 and it half half 1. i was at work and my lunch time was finished by the time it came hers.
Aisha . 2024-12-02
MORE AT Just Eat
The food never came, I would like an email response please so I can attach the documents as I had to go to the restaurant in the end to receive my food. The restaurant even admitted fault at the driver.
Aneurin . 2024-11-30
MORE AT Just Eat
Went there with kids nice chicken and rice , will be visiting again .
kamran tariq . 2024-11-30
MORE AT Google
Cheese cake and mango drink both missing 5 pounds of goods it’s a scam via just eat can’t even claim it back easily deliveroo is way better and more efficient they refund right away
RAM G . 2024-11-29
MORE AT Google
you didnt send chips overliad with chicken and wrap. wirst servuce ever
Hummera . 2024-11-29
MORE AT Just Eat
excellent taste. the chips are slightly overcooked but the chicken is sublime
Fadma . 2024-11-27
MORE AT Just Eat
Called me gay and discriminated my sexuality and was being very rude
Skibidy Ohio . 2024-11-27
MORE AT Google
Wrongly accused. Staff was extremely rude and was accusing us of stealing and not paying for the food. They then decided to cause a big a argument causing delays and interrupting my meal. I was really heart broken at how i was being treated. They checked camera footage and saw that we all paid as normal and refused an apology and decided to blame it on there customers. Not recommended very rude staff
Raheem Akram . 2024-11-27
MORE AT Google
this was a traumatising experience as we where accused of stealing peoples meal and causing a scene however when they checked there cameras it was proven that we payed for everything i am now rather upset for being accused of such behaviour NEVER EAT HERE AGAIN
charlie manfield . 2024-11-27
MORE AT Google
accused us of not paying for food they checked the cameras and it showed us paying.they also begin to threaten and stepped to my 15 year old friend.very unprofessional.poor service
Jievyn Gill . 2024-11-27
MORE AT Google
GAVE US BAD STOMACH! We are regular customers at Pepe’s in wood green and palmers green. But Gants hill Pepe’s have disappointed us big time. Went in to order food and the shop was a bit busy as it was saturday. Waited for 20minutes and finally the food was handed over to us. The food was shockingly cold maybe because it had been ready ages ago and the staff was too busy to pack it. The rice looked undercooked. And the double xl chicken burger was stone cold. Their sweet chilli sauce was very very watery. My wife and i had stomach ache all night. We will not be coming back here. Hope the management does something about this.
Muaz K . 2024-11-24
MORE AT Google
Miss my drink and fries was burnt
Adal . 2024-11-23
MORE AT Just Eat
Ice cream missing with my order
Paula . 2024-11-22
MORE AT Just Eat
It was not delivered I spent £40 plus and it didn’t even come the driver was circling my area for 30 minutes and then disappeared
Caleb . 2024-11-17
MORE AT Just Eat
The delivery driver did not give me my drink
sabbir . 2024-11-17
MORE AT Just Eat
I ordered chicken pitta, there was literally just 1 piece of chicken! in a large pitta bread little salad (little sad strands of lettuce & 1 pice of tomato! very poor quality & I'm very disappointed! not worth £8! we
Sadia . 2024-11-15
MORE AT Just Eat
I got the loaded fries with veggie burger. The loaded fries didn't contain chicken, but really made up in flavour with the stringy cheese and crispy onions. The veggie burger was quite average, not good or bad. Tables could have been maintained abit better.
Panda Fitness . 2024-11-14
MORE AT Google
Your food was perfect last time, this time you lot violated, cold food and no drink
K . 2024-11-12
MORE AT Just Eat
As always the food and the SERVICE always on point. Waqas being behind counter makes the experice always enjoyable and the food is always tasty.
Asif Fazal . 2024-11-11
MORE AT Google
Excellent grill food and excellent service
A.K.M Fahad . 2024-11-10
MORE AT Google
I recently visited Pepe’s in Gants Hill, Ilford, and was really impressed. The chicken was perfectly cooked—crispy on the outside, tender on the inside—and packed with flavor. The staff were friendly, and service was quick, even though it was a busy time. It’s definitely a great spot for a casual, tasty meal, especially if you’re in the mood for well-seasoned chicken. The location is super convenient too, right near Gants Hill station. I’ll definitely be returning!
Muaadh Ahmed . 2024-11-10
MORE AT Google
Chicken was good but the chips were old hard disappointed with chips
Hasnath . 2024-11-10
MORE AT Just Eat
One of the best place for delicious halal food. The staff is super friendly and welcoming, especially Yousuf, who provided excellent service. Prices are very reasonable for the quality you get. I Would definitely recommend it anyone looking for great halal food
F Zehra . 2024-11-10
MORE AT Google
Food was absolutely amazing! The flavors were perfectly balanced, and the presentation was beautiful. I can't wait to come back and try more dishes. Keep up the great work!" Very friendly and cooperative staff. Love the customer service.
Muhammad Tanveer Aslam . 2024-11-10
MORE AT Google
Pepe’s is my go to meal wherever I go first I try to find pepe’s. I live in Gants Hill and feel previledge to have the best pepe’s branch here. Staff is so professional and experienced. If you are planning to visit Pepes I’d recommend Gants Hill branch and chicken rice or grill chicken.
omer riaz . 2024-11-09
MORE AT Google
Loved the grilled wings and peri peri fries, it tasted amazingggg , the staff was very friendly tooo ,would love to visit again
Venisha Mendonca . 2024-11-09
MORE AT Google
I have been here and I have to say that the wings and the chicken box were reallyyyy good it was super delicious and I enjoyed it
Rishal . 2024-11-09
MORE AT Google
the chicken box and the wings here are just😋😋
Renisha Jane . 2024-11-09
MORE AT Google
Went to Pepes last week and had their grill chicken and loaded fries. What a food it was … amazing experience and superb taste. The staff was very cooperative. I had push chair with me and was struggling to open the door one guy rushed towards the door and opened it for me and even served the food on table because I was with my little kid.
Jassi Baidwan . 2024-11-09
MORE AT Google
They gave less rice and when we asked about it staff started to argue. They were very rude and service was pathetic. Staff no one was wearing gloves not even people who making food not wearing gloves. No hygiene
Mohammed Tauseef Ahmed . 2024-11-09
MORE AT Google
They gave less rice and when we asked about it staff started to argue. They were very rude and service was pathetic. 1 star for pepes brand
Danish Ali . 2024-11-09
MORE AT Google
They gave less rice and when we asked about it staff started to argue. They were very rude and service was pathetic. Not hygiene
Mohd Muqeem . 2024-11-09
MORE AT Google
They gave less rice and when we asked about it staff started to argue. They were very rude and service was pathetic.
Abdul Nehal Mohammed . 2024-11-09
MORE AT Google
Such a poor experience!!! Me and my boyfriend placed an order and waiting more than 20min to collect it. The customers that came after us they've been served before and team looked so messy and disorganised. When we asked about our food they did not even apologise, we did not receive even a good farewell. This place should have people in places, especially when is busy. Not recommended.
Madalina Stancioiu . 2024-11-08
MORE AT Google
the food was cold I'm cait 50 minute
Tamas . 2024-11-08
MORE AT Just Eat
Food was tasty! Chips nice also
Gee . 2024-11-06
MORE AT Just Eat
Most shitest Pepe I have visited all over Uk. Don’t have food. Always closes an hour before the actual time. They won’t have and grilled chicken left so don’t even think of going there. It’s happend to me more than 10 times. Rude would be understatement for staff over here. Like there is no check and balance
Wajahat Ali . 2024-11-06
MORE AT Google
I recently visited Pepe's Peri Peri Gants hill and had a fantastic experience! The service was top-notch, and I'd especially like to thank Amit, Zohaib, and Waqas Bhai for their excellent service. They were attentive, friendly, and made sure everything was perfect. Highly recommend this place for great food and amazing service!
Mohammad Basit . 2024-11-06
MORE AT Google
Great tasting food, exceptional quality, a family favourite.
Mohammad . 2024-11-03
MORE AT Just Eat
Not only did it take an hour to arrive the food was cold and some of the chicken was burned. This usual for pepes as they serve good food but this time really upset me
Hasnain . 2024-11-02
MORE AT Just Eat
paid extra for peri peri salt on top but theres barely nth on it tastes like regular chips?
Catalina . 2024-10-29
MORE AT Just Eat
Very good person and delivered early as well
Sanjida . 2024-10-25
MORE AT Just Eat
Best chicken shop in Gants Hill
ABDUR . 2024-10-24
MORE AT Just Eat
Rice portion was £4.49 but they only filled the box halfway!! Rice was cold. Chicken didnt seem fresh, it was burnt and had a strange smell. Chips were fine, drink was warm.
Suniyah . 2024-10-22
MORE AT Just Eat
best food ever but collection kept telling me to wait. but overall very good. it’s my birthday today
sara . 2024-10-22
MORE AT Just Eat
good food enjoyed it and will try again
hassan . 2024-10-20
MORE AT Just Eat
They always forget a part of the order, today was my sauces and last week it was the drink.
Sunny . 2024-10-19
MORE AT Just Eat
Food arrived stone cold, both sets of chips were non edible as they had turned rock hard. had to put them in the bin. We ate the chicken as that was still warm. very disappointed as I love pepes and have eaten here plenty of times.
Chris . 2024-10-18
MORE AT Just Eat
The sauce is not given and also it is the poor taste I have been experienced this time
Sanjay . 2024-10-15
MORE AT Just Eat
rubbish service and made us wait an hour for food whilst serving people before us
Fahima B . 2024-10-11
MORE AT Google
Excellent taste but they forget to put the fork 🍴 in 😀😀😀
Cos MB . 2024-10-09
MORE AT Google
The time kept on changing and took forever to arrive
Amina . 2024-10-09
MORE AT Just Eat
Didn’t receive anything, no food and paid
Saarah . 2024-10-07
MORE AT Just Eat
I’ve had recently! They use the freshest ingredients and make sure each dish is done the right way. The rice and chicken was especially memorable. Must try!”
Jatin Kumar . 2024-10-07
MORE AT Google
Food was OK but STAFF so arrogant and rude with customer while takings orders 2 stars for food and ZERO for service
Irfan Jolly . 2024-10-07
MORE AT Google
The food is amazing, easily the best fast food I’ve ever had in the UK.
Noorullah Magsi . 2024-10-07
MORE AT Google
Amazing food Value for money highly recommended.
GM GROUP . 2024-10-06
MORE AT Google
I love the food , every spice is perfect
Hud Hud . 2024-10-06
MORE AT Google
I have ordered large panner rice box and extra panner total was 17 pound they give me this kids meal box I call them they said this is the size of box
Raj Hussain . 2024-10-06
MORE AT Google
Driver delivered in good time so food was hot and delicious
Hasina . 2024-10-05
MORE AT Just Eat
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in London
2293 Opinions
We went there for dinner. Food was nice and delicious. Ambiance was good. Staff was friendly. We ordered ribs, chops, dahi puri, bhel puri, chicken tikka, pina colada. Definitely recommended. It was a very pleasant experience . Booking is required. Plenty of parking available.
190 Opinions
Great service by the manager, visited 07.02.25 for a quick lunch with my little girl and we was served by the manager, he was really attentive and friendly with all the customers and my self. The place got pretty busy but within minutes all customers were served. Very friendly and helpful
152 Opinions
I ordered from Uber eats and I was not disappointed. I had beef chow mein, chicken Satay skewers, chips with curry sauce and vegetable spring rolls. The portion size was good, it was hot and freshly cooked, not at all greasy, it was very flavourful. I haven't ordered from Ifoods for a very long time but I will definitely make Ifoods my regular for Chinese food. I would highly recommend the food.