Pepe's in Middlesbrough

Came down from Glasgow for the weekend and was needing some good dinner, Pepes was the one that provided and never fails. Full of flavour and perfection throughout. Definitely will be back when visiting Boro.

wrong order delivered soon sorted with refund credits though...........................

I haven’t received my order and it says it’s being delivered

Honestly one of the best restaurants on here. Excellent service, quick delivery. Amazing food, so flavourful, definitely get what you pay for. Can’t stop ordering from here - amazing :)

Served by Abdul, outstanding customer service was very generous. And the food was amazing! I had the Chicken and rice with mild spice.

It was unreal and tasted proper fresh aswell

lovely food. loads in the rice and chicken box. Delivery man was lovely

I really enjoyed your chicken and rice box. Will definitely order again.

Food been spot on every time and it's rare to have a place take time to know their regulars too the point of knowing your order by heart and make you feel welcome every time, top scran top staff, you get your moneys worth in flavour and amount and there's something for everyone. Up the Pepe's Boro.

good but didnt give my my garlic sauce

this was the first time we ordered. the food was amazing the whole family enjoyed their tea tonight. the food was delivered quickly and was still red hot on arrival. It was also so kind of the restaurant they even put lolly pops in for the children. We will definitely be ordering again!! highly recommended

I had a fantastic experience at Pepe's! The food was absolutely delicious. The wings were soft, succulent, and cooked to perfection, and the mild sauce was just the right balance of flavor and spice. The fries were super tasty, served in generous portions, and complemented the meal perfectly. On top of that, the customer service was excellent – friendly, attentive, and efficient. I’ll definitely be coming back again soon. Highly recommended!

My favourite place best food place in Middlesbrough ❤️❤️❤️❤️

Food is always good here, staff are lovely. 100% recommend.

Food is absolutely beautiful every time, highly recommend after a 5-1 win

5.1 win and chicken rice what day

I try calling shop kept saying user busy… brought my food and missed the chips on all meals hoping will it sorted

Food was amazing couldn’t fault it at all definitely will be ordering again

The food was fantastic. Thank you.

nice hot food delivered on time and driver was very polite and professional

10/10 food always with the best customer service!!!

Food always spot on and staff is always friendly

Always delicious food, I love the paneer rice from the vegetarian menu. Staff are always super friendly

Wrong food was delivered to me. I ordered for large fries, grilled half chicken and tango.

Delivery driver was lovely and food was absolutely delicious! Never have any problems with this place.

Absolutely amazing food 10/10, I ordered in shop as a take out and it was ready and sorted in less than 5 mins, always fresh and tastes amazing

I ordered 2 full chicken from Pepe’s Middlesbrough yesterday and guess what these scammers gave me 8 pieces of chicken breast

Food was extremely cold was expecting so much more the chicken was really tough and very hard to eat not pleasant at all. Collection experience was very good but quiality and overall rating on food is very low

Outstanding food also received free dips,great customer service

I raised a complaint but it turned into a misunderstanding

The perfect storm of terribleness. Firstly, it isn't a welcoming environment, the mood is poor and the store was really dirty, why haven't they wiped the tables down? I had to wait over 5 mins before I ordered, they knew I was there but were happy to make me wait. Then had to wait 25 mins before I even got my meal and what attitude I received for that. And the meal itself, the size of the burger was so small it looked like a kids meal. So effectively I overpayed for what I got. Not value for money. By the way, it was a basic meal, nothing fancy. Considering Boro is great for it's food, Pepe's should be on the last bottom of your list. There are so many other places to try within walking distance. So avoid these lot!

Eat from here 1-2 times a week. Food is incredible and the staff are so friendly going the extra mile to make sure our order is perfect.

Had a small issue with the order spoke to the owner he sorted it out very quick for us. Amazing service kept me updated throughout our new order. The staff were amazing and food was brilliant

Lovely food, the only downside it did take longer than expected for the food to be ready, the place is quite small not much seating but they do have high chairs. Polite friendly staff.

Thanks so much for your help, much appreciated 👍

Food here is 10/10 always, every time I’ve been in the staff have been brilliant. Abdullah always looks after me and provides perfect food in great time. I couldn’t recommend this place more

This is the 2 time they messed the order . my family platter I paid and ordered peri peri salted chips paid extra 60p . But delivered normal chips .When I call to outlet ask me to report and get refund . It’s not a big amount but it’s me waiting for my food with the taste I want . If this is the attitude of pls working there it’s better to address them to make it right . Other day one of the item was not there but it’s my mistake I could not report . You don’t accept my order if 60p less init?

Best chicken place in Middlesbrough

Was to hot even tho I said no spice I want a fuckinh refund

Burger wasn’t the best and chips where cold

Popped in today while dropping the bairn back off for uni. Nice friendly service, excellent food especially with the extreme hot sauce on it.enjoyed it that much I bought a bottle of extreme and peri peri salt to take home. Will be back again in a few months guys when I come to collect the bairn at some point.

Food out of this world paired with the 10/10 customer service from Abdullah

Visited yesterday, ordered using the click and collect service on the website, staff member that served me was very polite, food was very tasty and get alot for your money. We took out but plenty of seats if you want to sit in.

Love the customer service and the staff was very helpful. I will definitely be coming back 😊

I ordered extra hot and lemon and herb and when I asked there was no sauce inside but one of the staff was very rude and shouting at me and me as I was trying to explaining but he was yelling at me saying I am working here for 2years I don’t why he is saying the same stuff for many time and I felt like like bit scary to talk to him…Been here for many times the other 2people was very friendly but the new guy was very rude…

it was amazing and so fresh! Best food we have ever ordered! gorgeous! I really recommend this and I would definitely order again! Best meal in whole Middlesbrough!

Me and my friend have ordered the food online, we have ordered 3 portions of peri peri large fries and a paneer rice box, we have selected extra peri peri salt on the menu online and the order we received they have put the salt on the top of the fries , I reckon they only put extra peri peri salt for "sit in" not for deliveries or take aways. Secondly, I phoned the branch and one guy picked up the call and I told him that we have ordered 3 portions of large peri peri fries and he goes without confirming the address or order id anything, that he made the fries on his own that he was telling me he have put enough peri peri salt on it but you haven't I you read this, we have selected the option online and he doesn't know how much salt they put on the fries he is asking the fellow employees, that's a shame if you are in a rush of closing do it in a right way that we are ordering the food to enjoy it. Apologies if I am been rude but honestly not worth the money for fries without peri peri salt on it.! Thanks.!

The spicy rice were too spicy wasn't even able to take the 2nd spoon looks like they put all red chilli powder in it thrown all in bin . Really disappointed won't order again 😒 😕

The food is always great and perfect, but the young girl serving people is rude and shouts like a child. She lacks the necessary skills for serving customers. However, the other staff members are polite and consistently do their best.

Food was over an hour late and was cold

Food was bland and i ordered 8 chicken nuggets and i got 7

Had a XL meal tonight was fantastic. Full of flavour and quality produce. the fella working in there was brilliant very happy and polite, Will deffinetly be back again next weekend.

I ordered the chips with piri piri salt but they came plain

I was greeted treated n served by a great team but a special thank you to Abdullah a worker who looked after me and made my chicken rice taste like nobu appreciate it friend couldn’t of asked for better 10/10

A little on the pricier side, but definitely worth it. A great treat.

I did not receive this order, I did not get any call that my order has arrived and yet it says delivered

I travel all over the country and usually go to the nearest Pepe's in the area. Most are pretty much the same but this one killed it! I ordered a burrito with extra extreme sauce. The chicken was grilled to perfection & wrapped well in the torrilla along with the rice. Unlike some other branches you could tell from the moment you removed the pacakging that great care was taken in preparing my meal. The rice & chicken proportions were on point and there was no rips in the tortillia so it didn't fall apart whilst eating it. The garlic mayo sauce was thick & creamy not watered down, hands down my best Pepe experience todate. Big props to the grill master Abdullah the man deserves a raise! If this is the usual stadard I will definately be stopping here again when I'm next in the area.

Food and staff very nice helping happy with pepe's

everything was cooked perfectly and had so much flavour

Perfect food.peri salt is 100% better than nandos`s very big portion not stingy on food

Lots of wait over 35 minutes the food wasn't that bad but poor customer service.

Absolutely brilliant nice food. Highly recommended restaurant

Dully very swift guy had my order ready no waiting....went on the weekend Food was 🔥 chicken n rice loved it ....its a bit pricey but hey u get what u pay for good portions aswell so overall happy Ricky sorted the kids out with lollipops 🍭 top gentleman will be going again 💯

Food took an hour and half to be delivered

Pepe's was good. The delivery driver was spot on. THE APP ITSELF is rubbish. It DID NOT update to my current location when it prompted me to (I even turned on location services for it, so I know I set the location correctly). This caused the delivery driver to go to thr wrong location. NOT HIS FAULT. He was brilliant. Phoned me and found out correct delivery location and got the food to me swiftly. Was still hot when I opened. Food was spot on (1/2 chicken meal).

the food and the service is amazing. Would definitely recommend.

They’re lovely and always go there best about, Abdulla the main man griller and Sri always look after me 👍

Food was very tasty, loads of flavour and portion size was generous on the chips

Top tier food, and customer service was outstanding.

Great food and the grill was amazing will defo come back again and lovely people with great service. Duley was great with his grill magic .

Dolly was great! Great food from the grill

Great service from Abdullah and really good food every time thanks ! :)

Every staff member in this branch is super nice and look after their customers . Very friendly and the food speaks volumes , highly recommended ❤️❤️

Nice staff and nice dealings with customers especially Abdullah and Mani👍🏻

Best customer service from Abdullah

I didn’t receive my water either order

Best place to nip in for a rice box always does the trick when you hungry probs the best place for students

Best food ever, very good service, respectful people

Dolly was superb and wings were grilled amazingly has to go for seconds.

10/10 food. would deffos recommend. amazing service

10/10 food. amazing service and would definitely recommend to everyone

Very helpful Staff and they were great especially Abdullha makes great food.

Got Served By Abdullah Great Staff & Food Unbelievable Chicken & Rice

I absolutely love this place, their rice and chicken tastes unbelievable Everytime I order or eat in the service is always amazing. The grill guy I think his name is dully made the perfect taste normally when I go to other places and ask for mild it is still spicy but this was made perfectly. Thankyou!

Mate best chicken I’ve ever had big lad behind the counter is spot on

The Chep deserves 6 stars. Tasty and yummy. Very friendly guy.

This place is starting become a real issue for me, primarily because of the fact that I think about it all day, every day. First went to the store in bradford and been coming here ever since (its actually slightly better than bradford in my opinion) Clean, tidy and good food. 10/10

Good food, and friendly staff. Abdullah was very helpful.

Always hot always tasty, great service. My go to place when having a working lunch.

burger was single lamb burger instead of the double lamb burger that I order but besides that everything was amazing

perfect! the wings are to die for!

I love this place. Consistent with their food, always piping hot, good quality chicken and good service from the delivery drivers.

The 7up drink wasn't delivered

Food was amazing as always, would definitely recommend. The staff are so friendly and helpful :)

Ordered from here a few times. Food was mid. Guy taking my order today was really rude. Spoke way too fast for me to understand (I have a medical hearing impairment so you can understand how difficult already, calling in is). When I asked him politely to repeat what he was saying, he completely lashed out. I finished the call feeling extremely intimidated. Disappointing for a food chain that's regarded as one of the best.

Did not receive sweet chilli dip with my order.

Fantastic food. Arrived in time and piping hot. Food was full of flavour and cooked to perfection.

Great food quality and taste. Great options for vegetarians and, tasty chilli dip. Despite the exceptionally long delivery wait, I will continue to order from Pepe's for the reasons mentioned but will collect in person in the future.

There was missing food in my delivery

2 starts only because the burger wasn't too bad, however not good either. Long waiting time of about 15 minutes for just 1 burger. Poor customer service. On top of everything being charged 2£ for a can of Pepsi max(330ml). For sure not going there again.