Pepe's in Middlesbrough

This restaurant very worst in service and greeting to public and way of talking to delivery drivers very shameful service

Food was excellent! Fehzan who took our order was first class!

5 Stars! We had a wonderful experience at Pepe’s! Even though there was a bit of a wait, the staff handled it with kindness and professionalism—and to our surprise, they gave us free desserts as a thank-you for our patience. The service was attentive and friendly throughout. Once our food arrived, it was hot, fresh, and absolutely delicious. It’s clear they care about both their food and their customers. We’ll definitely be coming back!

Polite staff food is fire amazing

Really good service from Hussam on the till, food is lovely!

Good service and nice environment

Served by Fehzan unreal service very nice lad, food was also amazing.

1/4 Lemon & Herb Chicken always spot on!

Ordered takeaway from Pepe’s and it was spot on! Food was fresh, tasty, and packed perfectly. Big shoutout to Solomon— who was super friendly and made the pickup quick and easy. Great service all around!

"Just had an amazing meal at Pepe's Piri Piri! The flavors were bold and spicy, just the way I like them.

nice food for a decent price amazing staff hard working ensuring the customers get the best quality. service was on point and cleaness was not an issue . overall the staff were amazing and food was top quality would recommend

Great fast food spot in Middlesbrough with top-quality meals every time. The food is always fresh, tasty, and definitely better than other places around. Service is quick, and the atmosphere is welcoming. Special mention to Solomon – a genuinely nice guy who goes above and beyond. He makes the experience even better with his friendly attitude. Highly recommend this place if you're after great food and great service.

Just been for first time tonight and it was unreal, literally half the price of Nando’s and tastes even better! Chick n Rice with piri piri sauce mixed in is so good!

Good food, and friendly staff. I always go for my personal favourite chicken box, quality assured and tastes great. I go so often that the staff practically know me at this point, Abdullah always makes sure my order is taken care of, and Solomon always makes me feel welcome at the register.

This place is fantastic from start to finish! The food is freshly cooked infront of you and the cleanliness of the place is commendable! The food was served very quickly and the lad who took my order was so polite, helpful and attentive- Solomon- he was called . I would highly recommend this place as the food is 10/10 and the service from staff is second to none.

Second time ordering from them and I can say it came in the best condition compared to others. The food taste and quality was also 100%! Chips were fried in clean oil and the chicken texture and taste was sooo good. Would definitely recommend again and again.

Went in the other day and i was served by a very sound lad called solomon. Food came quickly, service was good and food was even better. Great place to scran.

I asked them for chicken and rice. They said that they chicken and rice is finished at this time. You should get something else. When I asked for chicken wrap, they said that they can't make that at this time either. You should try something else. So I ordered half a chicken. The chicken was completely raw and had a bad taste.

Service is always Very fast and staff are helpful. Food is incredible.

This spot gave me mixed emotions. The first time I went I was harassed by another customer to order quicker. The first 3 times I've been, the chicken was fresh and the lemon and herb sauce was out of this world. However, the last 5 times I've been the food was bland and chicken was dry. It is unfortunately in a ghetto area which attracts all sorts of crazy people which affected my experience as well. The staff are very nice though.

The rice box too lemony maybe they have changed the rice. It used to be more like a pilao rice. 7 up tasted slightly odd. The xl burger was good but needs to be more smokey. I think the £7.50 mark for a meal deal is the holy grail. Perhaps do two burger meals for £15. Or a better deal on multiple meals on a single eat in order.

Amazing food, great service and friendly staff

Today, I had a very unpleasant experience with their service. I requested to clean the table the man on front was giving me the tissues to clean the table myself. There was leftover food on the table from someone else. When I requested to use the toilet, they said it was out of order. The chicken was not properly cooked, it was bad, when make complain he said we do same way this is all what we gave you can't do anything. and overall, the service was not good at all. Otherwise all other staff is very good.

Called the restaurant who told us they hadn’t ben able to get a driver

Ordered 7:55pm Middlesbrough site said 35-40 minutes delivery. Waited then rang shop and was told no delivery drivers. Waited another 35 minutes for delivery. Ordered through Just Eat. Food prepared eventually at 8:30. Poor service from shop and Just Eat.

rice not the best and cold chips nice but cold chicken was very nice value for money IV had better overall 7.5 out of 10

The lady on the call is asian and she is rude aff, and i am not going to order if she is on the call

Customer service zero The lady on call is rude

Never received my order, tried to message rider but got no reply. Says order is complete but i never picked it up.

In terms of value for money it’s hard to beat. Consistent quality and unique flavour. The chicken wings are my favourite of anywhere I’ve been. Chicken burgers use soft white buns and the fries are always fresh and crispy, the chicken marinade has a nice balance of spice and citrus flavour in either medium or hot and the peri mayo is a perfect dip. Staff are friendly with special mention to their manager who always goes above and beyond.

Served by mahi very good service very kind and very very tasty food would highly recommend to everybody

I haven’t received my order never ordering again I want my food and money back

Store closes at 23:00 but if we go there at 10:45 the staff says we are not taking any more orders this happened 2 times to me kindly owner please have a look in to this . And staff is also very rude

Got the chick rice box meal for the price I was expecting it to be more tasty than it was I got hot spice and it was just flavourless not even the garlic sauce could save it

Missing items again. Every time.

I have been in there today and the young lad who serves me was very rude. I asked if they sell a standard chicken burger and he said ‘you can see the menu’ shocking service avoid!

Usually amazing and fast delivery but came abit late and cold as expected to due iftari

I ordered a burrito wrap meal. Probably the worst burrito I've had. It had about 90% rice, and I swear to you this isn't even a joke; it had one chicken strip in it! Don't order from here! I will never come back here myself! It is expensive for what you get. I would rather go to Dixy Chicken or Gold Peri Peri down the road. Smaller shops are way better than this!

I was told how nice this food place is, finally ordered and it was cold on arrival the food was not nice at all pasta was overcooked slop. Really disappointed.

Nice clean place, great staff & all meals where hot (Unlike other places M)

All the staff were rude. Fighting each other in front of customers. Awkward. Food was average.

The food we got was freezing and I ordered a salad but there was barely any salad, there was too much chicken in a very watery sauce with a few tomatoes and one lettuce leaf chopped up

Ordered 2 sets extra wings but got only one set

Fast delivery and food was piping hot :)

Served by mahi very good service very kind and very very tasty food would highly recommend to everybody

Mahi very good top class chicken n rice would come again with all my mates

Delivery person had no idea where address was and I had to ring several times for food to be delivered

missing sauces and wings on the family platter so I phoned them basically called me a lier and there 100% there when there not

Food arrived in paper bag and oil leaking out. My carpet is wrecked. Food is usually excellent but as well as a wrecked carpet I received a burrito (my usual order) that was about half the size it usually is despite me adding the extra chicken option. Also very confused why the need to add half a litre of oil to the salad. Usually great but this order has been awful

Horrific experience. 2 hours for food to come, when it usually takes 20 mins the driver decided to deliver atleast 3 orfers before mine so delivery took almost an hour, demanded a refund through just eat, sort it out pepes. usually isn't this bad! ordered 6pm now eating MICROWAVED food at 9pm.

Delivery from this restaurant takes 30minutes time after preparation of food. And when food is delivered it will be cool as a frizzed…

Brilliant service very good staff lady at the front was very polite

I had an amazing experience at Pepe’s Peri Peri! The food was absolutely delicious, packed with flavor, and cooked to perfection. The peri peri chicken was juicy and perfectly spiced, with just the right amount of heat. The variety of sauces allowed me to customize my meal to my liking, and the sides, especially the fries and rice, were fresh and tasty. The portions were generous, and the presentation was on point. The service was friendly and efficient, making the whole dining experience even better. Whether you’re a fan of spicy food or prefer milder flavors, Pepe’s has something for everyone. Highly recommended for anyone craving flavorful, quality food!”

Served by a well mannered lady at the front and food was very very nice will be coming again 100%🔥

I received my order this evening by delivery and it was very strange to see no spoon nor fork with it, also no tissues! it was just the food, and I was wondering and thinking over and over how to take chicken rice! Despite the fact that I'm staying in a hotel! I could not imagine this level of service, and fogetting the basic elements! I thought it's going to be a good experience and continuing to have my meals there, but in vain!

Abdullahi saleem, great service, well mannered and the food was tasty

Good wings, extreme rice box on point, and staff are friendly.

Food arrived freezing cold and smelt of cow manure, all was tipped straight into the bin, forgot our drinks, will not be ordering from here again!

Sent me wrong food it I ordered mild there sent extra spicy

Food is good but Staff behaviour is too much bed.they don’t boder customers.mostly the small girl behaviour is too much bed.

5 star food n service always come here for my protein gains friendly staff and good service. Food ten ten 💯

I come here at least once a week. Always greeted with a smile and always asked how I am. 5* Service from the lovely ladies and gents at pepes boro. Foods always piping hot and fresh of the grill. ITS BETTER THAN NANDOS!!!!!

Very nice food and good customer service never disappoints

Did a delivery from Uber eats I said no sauce on the burger but got sauce on it I added large peri peri fries in the order but got small normal fries Usually the food is awesome but today not good , ,disappointed

My wife purchases often here and has never complained , so I tried for the first time last night, I had a gourmet chicken burger fully loaded meal, very nice indeed, however just one criticism the cheese on the chips maybe use an actual cheesy base sauce home made maybe that is hot , as it tasted like mild grated cheese melted around the chips and was all stuck together and cold. The onions fried a nice touch not oily, yes will order again but a bit pricey for Middlesbrough I think.

the staff is kinda weird sometimes, pepes on the Linthope road one. I had ordered crispy chicken burgers but he was so busy gossiping with other staff (really uncomfortable) that he gave me grilled ones.

Great customer service and tasty food. Will definitely visit again. Thanks!

I had a very bad experience with the staff at the till member, even she don't know how to talk with the customer a very rude behaviour. I hope in future there will be a welcoming staff and customer satisfaction.

The food was delicious and exceptional. But the customer service wasn’t as good as I expected.

Great service from store owner Habeel, would definitely recommend to all. Thank you

Really good meals and delicious

Visited for the first time today and had the 1/4 chicken, rice and veg. The staff was extremely helpful in helping me choose my meal, the food was hot and tasted freshm very nice experience

didnt arrive, was stolen, called restaurant, they said it was completed roughly 2150ish. hire better people

efficient friendly warm food excellent delivery service

Great food every time food is a bit pricey but tastes amazing 🤩

Really tasty wrap and burger and service was on point! Thank you

food was cold . First time it's happened

This place has one of the best grilled chicken Ive had in awhile 🤤. Pairing it with the peri fries!!! 👌Always find myself going back.

Every time i come at 11am when it says its open , then i come in and they says to me come back in 1h later , bad staff , bad services, i want a compesation

Food is incredible best thing to come to Boro in a long time

An absolute joke pay nearly £30 for 2 meals, the driver once again gets lost, who I sent directions to but instead I’ve had to walk around 1/4 of a mile to get it so now the food is stone cold

Food was very nice, the girl who had served me was fantastic and her customer service was brilliant.

Always like the food here. Staffs are professionals. Taste is always great. A medium size but cosy place to dine in.

I tried to contact the driver as it was the wrong address and I alerted the driver however he didn’t bother contacting and on the app it said it was delivered I am really upset as my family I have not received any food as the driver thought he can get away with not delivering please can youses do something about it would be appreciated.

great food & friendly staff. our go to takeout spot!

The food is always of the highest quality. The staff are friendly and welcoming and the food is always made promptly. Would highly recommend!

Brilliant restaurant. Billing food, amazing and very friendly staff. Restaurant is always clean and trust me I know what I’m saying, I eat here everyday.

Staff is so rude especially chiefs..They are so disrepectful.

Came down from Glasgow for the weekend and was needing some good dinner, Pepes was the one that provided and never fails. Full of flavour and perfection throughout. Definitely will be back when visiting Boro.

We ordered mild chicken, however, it was super spicy due to which our stomach are upset. Also, we put note of no leg piece and they sent leg piece.

wrong order delivered soon sorted with refund credits though...........................

I haven’t received my order and it says it’s being delivered

Honestly one of the best restaurants on here. Excellent service, quick delivery. Amazing food, so flavourful, definitely get what you pay for. Can’t stop ordering from here - amazing :)

Served by Abdul, outstanding customer service was very generous. And the food was amazing! I had the Chicken and rice with mild spice.

lovely food. loads in the rice and chicken box. Delivery man was lovely

It was unreal and tasted proper fresh aswell

I really enjoyed your chicken and rice box. Will definitely order again.

Food been spot on every time and it's rare to have a place take time to know their regulars too the point of knowing your order by heart and make you feel welcome every time, top scran top staff, you get your moneys worth in flavour and amount and there's something for everyone. Up the Pepe's Boro.

good but didnt give my my garlic sauce

this was the first time we ordered. the food was amazing the whole family enjoyed their tea tonight. the food was delivered quickly and was still red hot on arrival. It was also so kind of the restaurant they even put lolly pops in for the children. We will definitely be ordering again!! highly recommended