Pelicana Chicken in Hammersmith and Fulham

After 20 minutes waiting for our chicken I asked for our money back. The person serving didn’t have the authority to carry out a refund so we had to write down personal details on a piece of paper, totally against gdpr guidelines. The queue was getting longer by the minute due to the server taking orders whilst the understaffed kitchen tried to prepare food. Several people were asking for their money back due to the total chaos. Absolute rubbish. Will not be going back.

I have been a customer for about 6 months always getting the same meal every Wednesday really good food and always served by a nice gentlemen. However today there was a lady there who refused to give me half portion of normal rice and half portion of kimchi rice i tried to explain that ive been getting this for so long never been an issue she said she has been here a year and they never serve like this she said she doesnt know what im talking about in a unfriendly manner.... fine i didnt say anything but then she started giving me small portions of the food every time I asked for a little more she refused. I just thought I leave this review due to her poor service as I wont be coming here anymore...