Similary restaurants in North West
55 Opinions
Paper plates and cups?!?! After joining the huge queue, was curious as to why I could not find any crockery for my sandwich and cakes. Only when I got the front of the queue were we informed that the dishwasher was broke, hence paper plates, cups and wooden cutlery. Only one person on the till which explained the extremely long queue. Am a frequent visitor to the cafe and really do enjoy the marks and spencer pot of tea but today was just a let down. Cafe staff serving tea in a paper cup. Only half filled the cup and had to tell them how much milk was needed, but by the time we sat down at our table, the tea bag had stewed and the tea was far too strong - no extra milk provided. Usually you can get a good three cups of tea from the teapot but today, was literally three quarters of a cup of below standard tea. No discount offered to costumers either despite having to use paper plates, wooded cutlery etc The cafe needs at least another three or four members of staff as queuing times are too long, tables are not cleared quick enough and the wait for hot food is becoming longer and longer each time i visit. I do note that no comments from management are ever posted on M&S reviews on trip advisor which makes me believe they are not interested in substandard service being offered to customers.
26 Opinions
The staff left us stould at the counter for about 20, mins whilst they was laughing and joking with each other. When she finally turned up she looked at me as if I had done something wrong .. when I ordered the breakfast she said it be about a hour . The restaurant was nearly empty , I gave up waiting after 1,1/2 hours .
21 Opinions
I have never been served something like this in my life. Inedible. I ordered the vegetarian breakfast with poached egg. Coffee £2.50. Breakfast £7.00. I waited 20 minutes for it to come out. It wasn't busy in the café. There was nothing edible on the plate. Smashed avocado in a little pot?Beans in a little pot. The poached egg was solidified. Two veggie sausages which looked truly sad! There was also a few mushrooms which were just mush and no room. They tasted like they'd been fished out of the washing up water! I tried each item, all cold. Oh...there was also some tinned tomatoes. I really wanted them to take it all back and even just stick it in the microwave ... anything. I just left. Felt ill for about 3 hours after. Really disappointed. Note to self, make your own in future, save yourself £9.50. 🧐
4 Opinions
I was meeting a couple of my subscribers Rome my YouTube channel, and this is the cafe they took me to. However it was 1:30pm and the cafe had sold out of a lot of products so had to have a sausage on toast.
206 Opinions
Decent enough place but needs to change the tele bingo caller. No enthusiasm at all