Pausa cafe in Nottingham

Disappointed to be spoken to rudely and sarcastically by one of the staff who despite her years (Late 40s, early 50s, dark hair in a pony tail) decided to talk to me like was a 14 year old school girl. When I asked about my food, she SHOULD have said something like, "Sorry for the delay. It will come soon." She should not have stared me down and said... "you do want it hot dont you". I won't be going back. I've been here several times before but I will not recommend it to friends. Good customer service doesn't cost anything and results in returning customers. Poor and immature.

Was raving to my friend about your scones and brought here here today for one. Wished I hadn't, the scones were dry as hell. Trying to spread butter on them and they just collapsed into a pile of crumbs. It was quite embarrassing after me raving about them. Maybe they were fresh on a Monday but dry by a Wednesday?

Disappointed with the toasted sandwich today. Only the top side is toasted and the underneath is plain bread which became soggy. A few crisps along side and the salad missing. It came to over £6 with an orange juice. Won't behaving another.

Having bought our baking tray - that's why were were in Dunelm - we had a look at the cafe and stopped for a cake and coffee. Both were good, but the surprise came when we paid. I assumed they had miscalculated, but later a saw a notice saying that all hot drinks are £1 after 3pm. So we got £3+ large coffees for £1. A bargain.

Después de preguntarse cuántas fundas nórdicas era posible entrar a una tienda, este café dentro de la tienda Dunelm era una vista bienvenida. El té con crema era bueno, al igual que el café con leche.

Algunas de las personas que conocíamos mencionaron que el café dentro de Dunelm era un buen lugar para detenerse si usted estaba en la tienda, así que lo intentamos. Lo más seguro es que no era nada especial y tampoco estaba muy limpio. Las mesas estaban pegajosas y necesitaban un buen lavado para decir lo menos. El té y el café que tomamos estaba bien, pero no era nada del otro mundo y los pasteles estaban secos y añejos. Hemos estado, no volveremos otra vez.

Went to dunhelm and popped upstairs for a coffee and cake wow beautiful patisserie style cakes so delicious and so reasonable lattes were huge and hot fantastic , had a chat with alfonso the manager who was so pleasant and helpful all staff were lovely aswell immaculately clean and tidy a big thumbs up to all involved will definatly pop in when passing well done nottingham 😀👍🇬🇧

We stopped shopping for a while and had a nice cake and coffee. The place wasn’t too busy and the service was fast and friendly. Nice clean place with lots of space.

We've called in several times for tea/coffee and cake. Each timewe have been greeted pleasantly and served with attention. Scones were a special with cream and jam for 5p extra and the toasted teacake was thick and tasty. The view from the first floor cafe looked out over Queen's Drive and the tram line to make an intersecting and always changing cityscape.

We thought we'd stop for a quick lunch so we ordered a couple of jacket potatoes. We found a place to sit which wasn't easy as tables hadn't been cleared. 15 minutes later my husband was served his tiny lunch and I was told mine was still cooking. 15 minutes after that I asked for my money back. The waiter yelled sorry in a petulant way and went into the kitchen slamming the door on me. Another woman had waited her whole lunch hour for the food and was told to pick a sandwich in lieu of the hot food. Training needs to be given. You order together you eat together. The cashier should know the soup of the day at 2 o clock on a Sunday and if you can't serve hot food you should say so and spend some time clearing up. The store manager apologized and gave us a discount in store which was good but Dunelm needs to ensure that its staff are up to the job.

Visited the cafe with my sister on Thursday 1st Feb.had coffee and fruit scone. The cafe was cold and I seem to think there was a competition to find the fruit in the scone. We found one sultanas. Can't recommend this cafe at all. We have visited before and it was cold then!!! The rest of the store is comfortablr

This little café is a hidden gem. The coffee is way better than any of the big names and their cakes are awesome. Of particular note is their apple tart, which is somewhat akin to the Dutch cake.