Pat's Fine Foods in Newport

Can't through ordered food from website no food no refund shop is shut. Tried ringing constantly engaged have emailed and messaged via Facebook no response

Says it’s open until 9pm on Google Obviously it’s not Both of you need to talk and get the timings correct

Oh wow just stopped for a coffee, such good service with a smile and great conversation too, thanks for the guidance, we are on our way to Cardiff. Lovely coffee and wishing you well in your business. Continue doing what you are doing as you certainly made our day for our first stop in Wales. X

Can’t thank the staff here enough, they like to go above and beyond for their customers, they are always very friendly and helpful I can’t thank them enough for making my stay so comfortable. The food is reasonably priced and good portion too. The room was very clean and the beds are super comfy!! Will defo be back again, thank you again for the excellent service!!

Where to begin? We ordered food from Nipa Hut Filipino and Chinese Restaurant online, after delivery time being changed twice, we waited an hour and 20 minutes for food to arrive. We ordered an Egg Fried Rice, Large Chips, Pork Fried Rice, Sweet and Sour Pork, Chicken Chow Mein, 2 pieces of Fried Chicken, Prawn Crackers and a can of Coke. Straight away we could see that a pot of curry sauce had leaked, the lid had come off and covered everything else that was in the bag. (Photo is after we had cleaned up). The Egg Fried Rice was the only thing we could eat. The Chips (can't really call them that) were cold hard burnt bits absolutely swimming in grease, we could not eat them. The Pork dishes, which were bland, contained literally just fat and skin with pig hairs still attached! (See photos) There were 2 hard bits which were rock solid, once piece was unrecognisable and looked old, upon closer inspection one was actually a lump of gristle and/or possibly bone? Totally off putting. The Fried Chicken had possibly be refried several times as very hard, and hardly any meat on them. We really couldn't believe that a restaurant had actually sent this out for delivery. I called to advise that the food was inedible and we were told to just get a refund via Just Eat. We took a few photos to show the Just Eat customer service advisor but I wish I had taken more, as just viewing these photos cannot comprehend how awful this food really was. Haven't eaten here previously and will never order from here again.