Based on 598 opinions finded in 1 websites
Based on 598 opinions finded in 1 websites
Nº 264 in 508 in Poole
Nº 4 of 8 Other european cuisines in Poole
Opinions
We booked an overnight Berth at the Parkstone Bay Marina and made a reservation at South Deep for the same Evening. What a fantastic place, really vibrant and relaxed atmosphere and plenty of choice on the menu. We had the Whole Lobster and a bottle of the Langham Culver Cuvee, would definitely recommend it.
Pau1G . 2024-10-29
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Great location. 8 of us for lunch. The menu was good and food tasty. The staff were really patient with us in ordering and our payment methods ( always tricky in a big group!) The only criticism is that although I booked the table several weeks in advance I was only emailed the day before to say the table was for 2 hours only. Luckily they were flexible on this which is good as it’s not a cheap menu. Customers should be informed at the time of booking with table time restrictions.
Karen R . 2024-10-25
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Just walked over for coffee and cake. Nice location. Coffee good but small for the price. Music rather loud for me therefore general noise level a bit loud as people need to raise their voices to chat. Have been here before.. Breakfast and lunch food very good. Near my house so will come again
Chaser . 2024-10-24
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More of a summer venue and I hadn't been for a couple of years. It has slipped although the mussels were still good - and the chips. The chicken burger was a bit sad... A negative of the site is that the toilets are across the road in a kind of portacabin - acceptable, it's a casual style place - but they do need to be spotless and fragrant and on this occasion they weren't. Possibly the management have got a bit complacent but they really can't afford to, especially over the autumn/winter months.
elizabethmary1922 . 2024-10-15
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One of my favourite restaurants in this area. Great location, super views, ever changing menus and very reasonable given quality. Staff super too.
timrichardson13 . 2024-10-14
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The location, 'New England' style, and decor of this place is something the owners have gotten right. The menu's pleasingly short, you can sit inside or out and there's a nice view over Poole harbour. What they haven't got right is the staff. Good looks don't compensate for inept service. Isn't the object of running a bar and restaurant in these cost-conscious times to sell more drinks and food? So why employ eye-contact-avoiding and lazy staff who don't seem at all interested in doing that? Doesn't make any sense to me. Shame, because if South Deep could get that right, it'd be a real gem of a place.
Tom_Cobbley . 2024-09-01
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We had originally booked a table outside, but it was raining heavy so we sat inside so it was very busy. Despite being busy, we had fantastic service and the staff were very friendly. We enjoyed our lunch and thought it was good value for money. We will definitely be returning
JosieDorset . 2024-08-27
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Superb food and drink come from the menu but kindness comes from the heart. Just look at the wonderful way my now 99 1/2 mum was greeted back after a short break. With heartfelt thanks to Charlotte and the crew at South Deep. You continue to make wonderful memories. Graham Collier
Mez . 2024-08-27
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Arrived bank holiday Monday about midday and as no one on concierge we sat with family at one of the many empty tables. Then a waitress came over tapped the table top and said I need this table back. This was a bit surprising as the place was empty and no reserved sign on any of the other tables. No explanation other than ‘ you can sit at the benches and have pizza ‘ and with that, walked off. (May need some customer service training for your staff if you are an owner that’s at all bothered). As local people, who have been many times before , we won’t be back. Rude !
kimcresswell68 . 2024-08-26
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Always have a lovely experience here whether it’s lunch or dinner. Lovely food and a great friendly professional service with lovely views
Tina C . 2024-08-23
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We decided to share the steak baguette with some chips, this was £16 plus £4. It was very tasty but only a very small amount on the baguette. Yes, minute steak is thinly cut, but the portion was definitely small. The restaurant views are beautiful and it has lovely decor, sharing a burger might be a better option and value. Also, the chicken baguettes on the next table had a decent amount of chicken on them. The fish and chips coming out looked good too.
lstevens7 . 2024-07-01
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Spot on everytime, thank you again. Everything was cooked to perfection Had the beef carpaccio to start and then the salmon. Everyone at the table was happy
Pola ami . 2024-06-27
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We had a lovely walk to this restaurant from Poole Harbour. The food was delicious, the wine was excellent and the service was first rate. We had two people with serious allergies in our party and the staff went out of their way to ensure they could have something tasty to eat and still be safe. It was our favourite meal of the holiday. Thank you all!
Companion65862916785 . 2024-06-01
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My family and I visited for a birthday. The service was amazing everyone was so lovely, kind, welcoming and helpful. The vegetarian choices were great and all the food we had were large portions and absolutely delicious. The staff very kindly brought out a birthday desert for the birthday guest. It was such a lovely gesture. To top it all off we were able to sit outside and enjoy the sun, it is in such a wonderful spot. Can not fault this place. Thank you to all the lovely staff on the 25/05 we had an amazing time thank you for making our birthday special ❤️
Katie . 2024-05-29
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A lovely meal for our birthdays. The food was very nice especially the whitebait and the pizza. A fabulous setting with exceptional staff and service. For the customer service alone this is 5 star and the food is equally good. Ciara was our waitress and she was so friendly and helpful. We especially loved the birthday dessert dishes at the end as we had 2 people celebrating on the same day. It helped to make the day feel very special. Thank you
minniepoole2019 . 2024-05-29
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This was once a hidden favourite. They have extended the restaurant outside which is great but the service has dropped. Whilst you pay big prices due to the location and the food is ok, it’s as close to self service as you can get. For the price you would expect table service, the table to be attended and cleared. You can’t book a table either?!?On a sunny evening a once busy restaurant is now empty which suggests others feel the same!
Sjc997 . 2021-08-07
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Food was great, lovely setting and great atmosphere. I ordered a whole sea bass and would recommend. Such a lovely night. You need to get to south deep early to get a table, unfortunately you cannot book.
X6501SKalisonh . 2021-08-05
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Have eaten here several times and the food has always been pretty good. For lunch today I ordered the Toasted Crab Sandwich. My partner ordered the Crab Tacos. First of all we waited 40 minutes for our food to arrive. When we finally got the wait staffs attention the food miraculously appeared. The Toasted Crab Sandwich arrived on un-toasted bread and immediately fell apart when I picked it up. I returned my order. My partners Tacos were tasteless and were not presented well. The Pico De Gallo was poorly chopped tomatoes, nothing else. The Crab in both of our dishes was supposedly fresh. It wasn’t. It had no taste and was obviously out of a can. Very disappointing since the prices they’re charging do not match the quality of the food.This place used to be good, but now they just seem greedy, gouging customers with sub standard food at exorbitant prices.
spearce53 . 2021-08-04
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We've been here before and it's been good but today was the exception.My chicken dish with some sort of quinoa was very light - half the plate was covered with a couple of green leaves - not a salad as there were no tomatoes, etc. My wife had crab pasta which again was a light meal but the crab was totally overwhelmed by chili.We each had a half of beer and it was £30 a head. Poor value.Ambiance and service both good.
davidfzb78g . 2021-08-04
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One of my favourite places to eat in Poole, right by the water, peaceful, picturesque and scrummy food! Visited today and sat outside in the sun, DJ now placed outside in the corner, mega mega loud dance music, ruined the special atmosphere completely! Can’t hear the bulrushes, the boats masts, the sea birds or voices of the person next to me. Please get rid of him!
carolinedI3015VI . 2021-07-29
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Had a lovely lunch here today - we had plaice and a burger. Both really tasty. Staff friendly and helpful, cool relaxed atmosphere. Great place to spend some outside time with friends.
Janshe . 2021-07-23
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it was the best salmon dish I’ve had for years without exception and our friends had the mussels, the plaice and a rather impressive crab sandwich! Wonderful atmosphere and fabulous location. Thoroughly recommend this restaurant
SusieBandDave . 2021-07-22
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Friendly staff, beautiful setting, tasty food and flowing drinks. Lots of fresh fish dishes as you would expect from a waterside restaurant. Would love to see more nibbles/smaller dishes added. You can't book a table during July and August but there is plenty of tables, even if you have a small wait at peak times! Always a pleasure to visit South Deep.
debbiee479 . 2021-07-21
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We walked over a mile to make the 9am breakfast start time. Three other couples arrived at the same time. Chairs upturned on tables did not bode well . . . the staff in the back area told us they start serving at 12noon . . . for breakfast . . on a Saturday ??
Tony B . 2021-07-20
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We ordered the mackerel pâté with seaweed butter and when it arrived found that it doesn’t come with toast or anything else to have it with for that matter! Now I can stretch my mind to the point where I eat pate by itself, but hard butter?How can you sell a dish where you have to by something else to eat it!
tdowlinghooks . 2021-07-06
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Amazing food; staff super friendly and with the addition of outdoor DJ a very a relaxed vibe ❤️ Just the tonic on a sunny afternoon
LSD131 . 2021-07-02
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Recently stopped here for lunch with friends. We thoroughly enjoyed the food which is set in a chilled atmosphere. Big thanks to the team for giving their famous shakes an alcohol twist!
GarethJoanne . 2021-06-30
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Great setting, great food. Staff are on point too. Regular guest and never disappointed. Just remember to ask for the specials. The new Sipping Container serves good coffees for the morning after too!
JACtravels2000 . 2021-06-21
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Arrived at south deep for lunch, asked for a table on the side closer to the sea, the member of staff seemed to be annoyed that we had came for lunch. Very bizarre behaviour. We were told that there were no tables available on that side, as soon as we were seated within 30 seconds another walk in arrived and the same member of staff gave them the table we asked for. Food was lovely, and all the other staff were great. However the strange behaviour of the staff member and the way she acted really ruined it. It was as if she was annoyed we had picked that restaurant for our lunch. Due to that reason I wouldn’t return.
Kiwixo . 2021-06-16
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Visited as two couples on a breezy early summer day, it's a lovely location overlooking the bay, lots of boats and yachty types.The food was good gastro pub fare, we had burgers and such like and it was all cooked freshly and tasty.Had a lovely lunch, nice wine. Had to order on an app but that's how it is these days.
SouthgateFamily . 2021-06-13
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Had a great time here. Lovely staff and food. Good ambience with plenty of seating comprising of benches and formal tables. Cool new bar area carved out of a container. Get the chicken burger!
rjw9999 . 2021-06-10
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My second visit to South Deep and I’m blown away! Lovely setting,great food and wonderful service. The staff are young but very carefully selected, they are charming and show great initiative, the recruitment process is obviously rigorous. Will be back very soon, what a gem!
Mrs S . 2021-06-08
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Visited South Deep at the weekend with my family, all of whom had eaten here before and I was jealous! Seems like this place is a hidden gem. Right on the water, great atmosphere, friendly and hard working staff - I had a wonderful time. I had the mussels which were divine. My kids ate from the kids menu and had cookies and cream milkshakes so they were incredibly happy. Great wine list, good choice of food all freshly made. It was fab and I can't wait to return!
331carolyng . 2021-06-08
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Was a fav … Not at the mo.. App not great and you can’t ask it questions Staff ok Food ok but over priced now and small portion..
HaAC13 . 2021-06-08
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Reading previous recent reviews pushed me to review... I wasn’t going to as I love this little gem and don’t want to shout about it too much, it’s busy enough as it is but people leaving stupid poor reviews lead me to stick up for SD!The app is easy to use and it does actually save your details, you just have to be clever enough to tick a few boxes - simples!On this particular visit I had the chicken tacos, delicious! Probably about the size of the base of a pint glass each, topped with huge chunks of delicious tender chicken breast. If I had tried to eat each in one mouthful, I’d have been in trouble. Staff are all fab, can’t do enough to help and as always super busy so I take my hat off to them. Ps. You can add a tip on the app :)Love this place so much and I’ve just moved a 20 minute walk away so I am super happy about that!Hats off South Deep, keep doing what you do. xx
Sunlovingwood . 2021-06-04
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It wasn’t terrible, but poor. We went for an evening meal, arrived and was told we had to order on their app system. Which is fine however even the staff said it’s ‘a bit rubbish’ and ‘a pain’ but we had to do it. And if you order everything at once it all comes at once, so you have to go on and order each time you want something and it doesn’t save payment details so that was annoying! Also the table we were sat at was in a corner and the corner wall was full of dead flies and cobwebs. Not nice to stare at when eating!Then it comes to the menu, which is worse of all I’d say. It’s basically a lunch menu. Pretty much everything comes with chips lol. And the fish tacos were 3 .50p coin size little tortilla wraps with 1 small fish ginger on it. It came with a little salsa to put on them but the tortilla is so tiny you can’t add to it and wrap it up. You have to just put it on and then shove the whole thing i your mouth so it was finished in 3 bites basically. They ran out of mussels. And weren’t doing any other fish so the menu consisted basically of fish and chips, fish tacos made with just the same fish from fish fingers and crab linguini! Can’t really call it a seafood restaurant with only those to choose from.. The food was not that impressive, menu poor, service literally not there to even comment. We felt like we popped in for fast food basically, but charged at £16 for the meal..Don’t bother. Even the staff after complaining said they had loads of new staff and that the menu wasn’t really up to standards etc. They just aren’t up to scratch so don’t go until they totally make lots of changes like this because you’ll be gutted.
Bashka-cj . 2021-06-03
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Fantastic sunny and Sunset spot A gem tucked away in Poole. We were staying on the marina and enjoyed breakfast lunch and dinner over 2 weeks. Creative menu and presentation - all delicious. Buzzing atmosphere - wonderful after lockdown. Ordering was really easy on the app - loved it - and meant we could order drinks and then when we were ready order our food - not having anyone hovering over us. Having said that all the staff were delightful Also when we were ready to leave we just got up and went. Loved the freedom of it. A must for anyone wanted fun atmosphere, great food, sunset in a relaxed setting. Super dog friendly Sad to leave this spot.
A8654CTjanel . 2021-06-02
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We had a very nice meal here - the food is lovely, but felt it was very much let down by the online ordering system the restaurant now uses.Having to scan a QR code and order using a website completely removed any sense of quality service, making it a very "DIY" experience. Indeed, having to pay for your food upfront before eating actually feels rather cheeky. Given current covid restrictions, the fact staff appear to be masked at all times, and that the vast majority of the venue's seating appears to be outside, there appeared to be no justification for this system other than to save on staff costs.It's a shame, because as mentioned above, the food was great. Simply removing this clunky system and employing actual people to serve customers will immesurably improve the experience. Until that happens, I'm finding it difficult to give this more than a middling rating.
B8073VXianw . 2021-05-30
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Great restaurant on the water within the marina. Awesome food, well cooked and presented. Their QR app could do with a bit of improvement to accept Apple Pay.
Sjc997 . 2021-05-30
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My friends and I went for dinner last night and had a really enjoyable evening. The food was so fresh and really delicious, I particularly enjoyed the crab linguine and would recommend you try it if visiting! The service was good and the staff were very friendly and helpful. The perfect spot to enjoy the sunset last night.
lauraaitken44 . 2021-05-28
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Lunch time treat, ordered the chicken taco’s but was torn between the fish or the chicken. Food was prepared and presented perfectly. Fish Tacos next time!
Bobby_aa . 2021-05-26
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What a great spot for lunch, my wife had the crab linguine which she loved and I can’t recommend the burger enough.The portions are generous and the bacon jam is amazing.Service was perfect, ordered and paid through the App which seems to be the norm for eating out now.Restaurant was busy the day we visited but had a lovely atmosphere. Our new favourite lunch spot.
robbiea703 . 2021-05-26
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This is a beautiful waterside restaurant, with fantastic food and service, the atmosphere is lovely with super friendly staff. We also discover The Boat Club which is a fantastic way to enjoy Poole Harbour without buying a boat. Must check it out if in Poole!
chriswC4810IO . 2021-05-26
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Wouldn’t take my table booking over the phone, had to do it online. Had to order Food online and pay online then got asked to leave our table because the next party had arrived early. I would have liked a coffee but had to leave to make room for next people. Less than 2 hrs on our table. Terrible customer service!
Inspiration301850 . 2021-05-21
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2nd visit since lock down, Booking on line eay. Many are turned away when they turn up on the off chance. QR code ordering, be warned. Did not t work for us. Insist on menu including wine list when you arrive otherwise it will be 20 minutes before staff realise you are there. Food is expensive & chef is quite fussy. Oredered crab this time which took 40 mins as apperently frozen or something. Not told before order. Staff are pleasant but dippy. Hacking through a crab you need a bowl for bits & lots of napkins. No one comes to check whether food ok. Pot luck wheter you seated under the large umbrella in case of rain.
contentin . 2021-05-15
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Booked well in advance for 89th Birthday celebration at 13.30 today. Very aware it would be outside. On arrival 2 tables becoming vacant undercover. However offered a table in the rain not covered, not prepared for service. Politely enquired if we could have a table undercover as a) this was a long standing reservation b) we had arrived in good time.Advised by a very young waitress ‘we cannot guarantee the weather’ and ‘ no you cannot have these free tables’Given my mother has shielded all this time as we do not live in the area with her this was a first time to meet her grand children. 2 of the guests are NHS workers. Feel really let down and question if we will return having frequented the place very often in the past.
jowN8718JY . 2021-05-15
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The restaurant is set in a beautiful location and has lovely wine. Unfortunately the rest of the visit was disappointing. As a first meal out in the past year we braved the fresh evening outside and used the remote ordering. Once we submitted our main we were told they were unable to to serve this as the kitchen had closed. We were quite taken back as we had booked a table for dinner, had just finished starting nibbles and were surrounded by other diners. Fortunately they did process our order after further discussion but sadly it had put a dampener on the evening. A communication error which could have been avoided had someone informed the customers that the kitchen would be closing early would you like anything else. It left us feeling a nuisance with our business unwanted. The food was pleasant enough but the service could have been a lot better.
NinaJosh . 2021-05-10
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I’ve been going to South Deep for some years now and have to say their food and service has never been better. I had my first Lobster Thermidor last night and it fabulous.From their succulent breakfast to the classic South Deep burger, the food is top notch.The current on-line ordering app works very well, drinks and food are delivered quickly.The main thing is the service, Jimmy and his team are quick, professional and courteous, rare in this industry.It has lovely views over Whitecliff bay with a bustling environment.We’ll done everyone!
TripMember05082021 . 2021-05-08
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Visiting as first place on easing of lock down and was disappointed, want to pre warn other guests you have to order via QR code online which is fine, but when we ordered less than 30-40min after starters and late arriving wine were told kitchen was shut, assumed we hadn’t wanted food... fairly unhappy staff when we questioned why we hadn’t been asked for last orders. They did recover with late apologies and bread, but took shine off evening, and was definitely no dessert on offer!
KiwiAnna76 . 2021-05-08
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amazing place, came here for the wife's birthday, unfortunately, one of the other guests managed to drop her ring between the gaps on the decking, the staff was fantastic and even removed a piece of decking in order to retrieve the ring. This place comes highly recommended
X4787LBandyd . 2021-05-03
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I booked a table for myself, my wife and our soon to be 4y/o son. On arrival, we were greeted and shown to our table on the decking by their new Sipping Container. It was sunny but blustery and the location did offer seclusion from the wind. QR codes are on the tables and you use this to access their online food and drink ordering platform. This was quite straightforward however I’m not sure if there’s another method in play for those ‘less technically minded’. Note: I thought I would Apple Pay, but instead I needed to enter card details and pay via the café’s pay platform [I never carry a wallet, so had to use my wife’s card - oops!].Now, onto the good stuff - the food and drink...The kitchen is headed up by top local Chef Nik, so you know you’re not getting run of the mill food here.We decided to select a few smaller plates and share.We had freshly made Thai fish cakes from the daily special board, soft shell chicken tacos, moules-frites and a lovely frito-misto.Everything was expertly prepared, unfussy and unpretentious, full of vibrant flavours, texture and colour and faultlessly cooked. Particular highlights were the meaty and sweet mussels and the Frito-misto, rouille full of bright yellow aromatic saffron with the delicately fried seafood. There’s a nice little kids menu too which suited our son, and he was ecstatic with his chocolate milkshake topped with whipped cream. Service was slick and organised [we were eating during the al fresco only period during restriction lifting] and the staff coped effortlessly.South Deep is tucked away and you’d drive right past unless you knew where it was. It has a great mix of customers, from foodies, locals, boat owners etc, and has an amazingly cool, chilled out vibe. The café is at Whitecliff park which offers a perfect location for a post-dinner stroll by the harbourside. I am sure that South Deep Café will have an amazing summer and continue to go from strength to strength.We will certainly be returning soon!
Andee G . 2021-04-26
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What a amazing way to spend my birthday with my family at South Deep with a gorgeous view!Definitely will recommend anyone to try 100%.The highlight of the meal was my main a beautiful cooked Dover Sole served with a gorgeous coleslaw. We will be back soon for sure!!
413carlosf . 2021-04-24
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We chose South Deep to celebrate a birthday recently and would highly recommend it. It was the perfect setting on a sunny day, with amazing views and delicious food! The tacos and Dover sole were outstanding. We will definitely be back!
N1496YHtiffanys . 2021-04-24
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Thank you for a lovely early evening dinner! The skate was beautiful, and the staff were friendly and attentive. Beautiful setting, best food we have had in Poole recently. With a view and a chilled atmosphere - thank you - can’t wait to visit again very soon !
MReeves33 . 2021-04-17
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I had a memorable dinner with my son and daughter. A great evening with excellent food served promptly by very helpful and friendly staff. The atmosphere was lovely despite the restrictions of Covid which were very well applied. We felt very safe through out. A memorable evening!
Dreamer225959 . 2020-10-30
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I visited in the summer and had an incredible lobster dinner, this time I met with a friend in my lunch hour. We were seated to our table, served very quickly and both had the vegan Tacos which I would highly recommend.
ClaireDE2020 . 2020-10-29
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South Deep is nestled into a quiet corner of Poole Harbour with a lovely waterfront location. It was a bit wet and windy on our visit so we sat inside. However on a lovely summer's day you can choose to either sit on the lawn or on the decking to enjoy some delicious food whilst taking in the scenic views of Parkstone Bay and Poole Harbour.We ordered an Asian sweet potato soup from the specials board and the smoked haloumi burger. The girls chose off the children menu a simple cheese toastie with fries but this was made special using sourdough bread. A lovely little cafe serving really usual food especially their fish dishes. Being so close to the water made it more special with the beautiful views of the boats and noise of the seagulls.
JennyG1044 . 2020-10-28
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I was staying in Poole for the weekend and was recommended South Deep. I went there with family for supper and was blown away by the delicious and original food. The service was brilliant with very friendly staff and it was very covid secure without ruining the atmosphere of the restaurant. The views are fantastic, children are catered for and there is also a lovely outside space. I will definitely be going back!!
toryl589 . 2020-10-27
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Fantastic food and great service! Our family stay in Poole was for three days and this was by far the best meal we had. Starter and main superb, but that pudding menu, wow! The restaurant seemed busier than most, during this weird time, which can only be testament to the great work the team are doing. Thank you for a memorable family dinner!
rosemontjd . 2020-10-24
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Always exceptional food and service. Today, mussels and crab linguine. Superb! Furthermore, the place is always spotlessly clean. 😊
GarryRobson . 2020-10-14
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You’ve got to eat here! Food was absolutely delicious, service spot on and a great atmosphere. Can’t wait to come back again soon
C5152LHthomasc . 2020-10-10
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We went as a group of four to South Deep, one of Poole's hidden gems. We caught the tail end of a wonderful sunset and enjoyed a delicious meal. The burger was really tasty and one of the best we have tasted, the chicken skewers and salad were also very tasty and really nicely presented. The staff were all really friendly and all very aware of the need to keep the place sanitised. Would highly recommend this restaurant for its seafood, location and general ambience.
mckbigfish . 2020-09-27
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I love this place. If Carling did restaurants this would be the place. Amazing service & amazing staff. If you haven’t been here before check it out. Cowanunga people!
t11myx . 2020-09-26
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we met a friend for lunch at South Deep on his recommendation. Fabulous food & service , in difficult time . The young staff were friendly efficient & helpful during the busy 2 hours we were there. 10 0ut of 10.
paullowen58 . 2020-09-24
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South deep is one of my favourite places to eat out, they have such a wide range of food on the menu and the chefs are so accommodating in what they can offer. We had the skate wing today and they were just perfect, such a good portion size and tastes amazing!!! The staff are so lovely and welcoming and the atmosphere is just amazing. Also loving the new addition of the heaters on the decking, will make such a difference during the winter months.
daisyl666 . 2020-09-22
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Thanks South Deep. Had a lovely afternoon on the Bank Holiday weekend in the garden. The staff were friendly and atmosphere great. Perfect spot in the garden in the sun, lovely view, will be booking in again this week for lunch. 🙏🏻
MandaH17 . 2020-08-31
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Fantastic meal. We all had something different from the menu and all loved it, even the kids. Staff were fantastic. Felt reassured and comfortable with the new outdoor layout due to Covid. Would whole heartedly recommend.
Fityans . 2020-08-26
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Such a treat to be sitting outside and enjoying the chilled waterside vibe. My lobster salad hit the spot and I cleaned my plate. Have to say I did suffer some serious dish envy when I saw my aunt's macaroni and cheese with crayfish. Had to follow it up with a rich carrot cake and coffee. Obviously. Staff were cheerful and responsive. Play pirate ship for the kids a really nice touch.
OnAir35663 . 2020-08-24
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Views to die for, varied menu and delicious food. The wife loved the smoothie and my son really enjoyed the frsh fish goujons. Could not fault and cannot wait to return. This place can only get better, so pleased to support a small business with a great future
danielsU6116MZ . 2020-08-23
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Lovely vegan meal, great location and atmosphere. Very friendly and helpful staff. Will be back again.
D_Lyon00 . 2020-08-22
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What a great outside space watching the sunset and eating good food. We had an awesome meal and the waitress Celi was really good!As a reminder, don't forget to take a mask as you will need to order your food from the bar and they ask for masks inside.
Sjc997 . 2020-08-21
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Haloumi burgers are the best! Such a friendly place and a beautiful location. Vegan options and a great drinks selection.
fuzzylogic01 . 2020-08-21
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Spent a super evening here last night. Delicious food, fish for the ladies and burgers for the boys all washed down with a chilled rose. I hadn’t eaten here for a long time. Love the fish inspired menu and my husband enjoyed something from the summer BBQ menu.
rachelf948 . 2020-08-15
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Such a lovely atmosphere day and Night!We used to come here all the time last summer but it has 100% improved, the food used to be hit or miss and the service and management was often unorganised and unfriendly. HOWEVER, now its a goldmine the food is incredible, the new simplified BBQ menu is incredible (we've tried almost everything on the menu now) and it is all to die for. I especially recommend the lobster!This is without a doubt the best place to be in during this pandemic with a huge outside area and the waitresses constantly cleaning the tables and chairs. They really are on top of their game and the fact you have to order at the bar and then wait for your drinks to the side works very well. I'm not sure whether it has changed but the staff and management of this lovely little cafe is never failing, the staff are always smiling and extremely helpful with anything you need and extremely efficient!Well done to you guys for doing an amazing Job!
Laura P . 2020-08-13
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Absolutely fantastic evening, would highly recommend the lobster, I will certainly be back! The staff were brilliant and continuing cleaning tables, I cannot wait for the next sunny evening.
Ferndown . 2020-08-12
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I am writing a review because I think my local eatery deserves it. Though, my family/friends want it to ourselves. Considering we live in such a beautiful place we are not really spoilt for choice. This place however, more than makes up for that. If you are looking for good food in a chilled, relaxed atmosphere, in a pretty setting this is the place. Plenty of outdoor space and great for just a drink too. It gets busy in warm weather and must be very difficult for the service staff coping with distancing and the increase in customers. I love the new burger/lobster bbq menu and have always had great service from the charming staff. A particular mention to Ella the front of house manager who is always amenable, efficient and smiley.
Juliaskitchen . 2020-08-12
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I've been to South Deep a couple of times recently and it doesn't disappoint. I'd been so longing to eat out during lock down and South Deep is ideal. It has lots of outdoor space and a huge grass area to sit if the tables are full. We've always managed to get a table even on their busiest days. It is busy but the food and service are fantastic. I've had crab linguine and also their half lobster - fantastic. The ice cream sundaes are delicious. They have specials on every day and an outdoor barbecue area at weekends. Lots of fresh fish. It's a must!
moiral609 . 2020-08-12
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We have been visiting South Deep for quite a few years now, the food and location are brilliant! For us South Deep is our favourite restaurant in Poole. We took advantage of the govt eat out scheme on Monday and were pleased that the discount was applied to the main menu/specials - not just a reduced set menu. My lobster Cesar salad was just beautiful and a steal with 50% off. My husband had the skate which were delicious - we could have picked anything from the menu - it all looked brilliant. The management and staff seem to have got the service spot on, you order at the bar area and this works well. The staff are friendly, and the atmosphere is buzzy. As you can’t book I would advise you get there a little earlier and enjoy a drink by the water if you can’t get a table immediately.
MReeves33 . 2020-08-12
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Very busy at 6pm but we found a table recently vacated. Nobody came to clean/wipe the table so we fetched some wipes from our car and did it ourselves.Many people moving around in close proximity and between tables with no one wearing a mask.Ordered inside. I thought when they asked for my name they were going to then want my telephone number for tracing purposes but they didn't ask.Food was good but chips at £3-50 is overpriced and the bacon on the burger was very skimpy. My wife enjoyed the mussels. We left after finishing our meal as there were just too many people and we didn't feel particularly safe.
Sandlane . 2020-08-11
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The whole place is beautiful! Good food and mainly lovely staff, especially on the floor, and the young man behind the bar was delightful and very helpful, our main waitress was a lovely young girl. HOWEVER - the bar maid that was on the bar at around 7/8pm was incredibly rude and unhelpful (the young man was lovely!). She did not help when we asked questions about the menu or drinks (this is where you order the food and drinks currently) - she just said “I don’t know it’s just food isn’t it” shrugged her shoulders and rolled her eyes at us. We also noticed she was rude towards other staff and we were told by another waitress that she is the shift supervisor which we thought was very unprofessional and not a very positive influence for other staff members. We over heard her being snappy and degrading to staff, and clearly making them feel unwelcome. It was enough to say we would not return if we arrived and saw she was on shift.
Mabeljones13 . 2020-08-10
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Wow!! This is much much more than a cafe. This is an event! Forget your standard restaurants in Poole and get yourself marina side and sample there very reasonably priced specials board!
BMH26 . 2020-08-10
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South Deep is a hidden gem, situated inside Parkstone Bay Marina. It has spectacular views and is the perfect place for a relaxing, sunshine meal and drinks. I’ve been three times in the recent few weeks, with my family and they have never failed to delight.The food is outstanding and the drinks and service match. Maisie and her team especially, always make sure everything runs safely and smoothly. They seem to have all bases covered in respects Covid and the safety of their customers.Highly recommend, you won’t be disappointed.
Heff246 . 2020-08-06
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Had breakfast there on birthday. Very minimum menu, incompetent service, toast served overcooked and no butter?? Really disappointed, this cafe is expensive but we have always loved the treat of going there. Now it just seems to rely on its former good reputation.
Ccbhm . 2020-08-03
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We had a meal / afternoon drinks here with some friends - it was the perfect setting for a catch up! The food was fantastic can highly recommend the mussels probably the best iv ever had ! The service was superb with drinks and food coming in good time plus the staff were very friendly had a great sense of humour and the views really great A perfect afternoon can’t wait for another visit for food and drinks!
gvines89 . 2020-07-28
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We had lunch today . There was a small menu and that was understandable in the circumstances but there was no excuse for the prices charged. Everything was seriously overcharged and that is not the way to get your customers back. We would certainly not return
louisar713 . 2020-07-16
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Waited 25mins to get a beer and only 3 people ahead of me! No apology given and no obvious reason. Drinks are more than London prices.
Fryster321 . 2020-07-10
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South Deep is bright and fresh with a warm and welcoming atmosphere - just the place for a rainy day but also has a terrace and garden right by the water for warmer days. Superb sweet potato and crispy chick pea club sandwich for lunch - great flavours. I'm looking forward to working my way through the tasty looking new menu and enjoying a cold one on the terrace when the warm weather arrives.
danhF4573CK . 2020-03-05
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We had a fantastic team building lunch meeting at the cosy (and newly refurbished) South Deep Cafe. Great food and perfect service, all in front of a beautiful view made for a great experience - thank you!
C5152LHthomasc . 2020-03-03
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The food was good although the Scallops starter wasn’t consistently hot. The place has had a bit of a make over, but minor to say the least. They have made the restaurant look like an old Scott hut, this is purely down to the lighting. The bulbs are wrong in the new lamp shades, they are far to bright and they have a light on next to the log burner which makes it so unromantic. They played Ed Shearon music which wasn’t appropriate. I was really disappointed and had to keep my coat because it was so cold. Half the tables were empty because the online booking system indicated that they were fully booked and the menu couldn’t be read as it came up as an error code 404. 2 out of 10 for effort guys, you really don’t deserve to own such a potential gold mine!!
Sjbclerckewell155 . 2020-02-29
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The waiting staff here are lovely, however since the re-vamp, value has gone the other way.Example: if you order some sides at breakfast, for four pounds fifty extra you will be given one rasher of bacon, one half of a tomato and one, maybe two, small mushroom segments. You will have to ask for butter to go with your toast. The freshly squezed orange juice is questionable, particluarly at nearly four pounds for a small glass.Better value can be had elsewhere which is a shame, as this used to be a good value cafe.
Tony B . 2020-02-24
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Bringing a new menu to somewhere like South Deep is always a challenge because people have become used to the old menu (that frankly needed a change).The restaurant had bee extensively renovated with some skill and looked lovely and the staff were all attentive and friendly.I had the Sea Bass with mussels and a chowder, it was one larger fillet rather than the 2 smaller fillets of old but the meal was excellent. I needed a spoon to make sure I left nothing of the chowder, it was great.My wife had Skatewing which was a special on the night and she enjoyed it. Others on the table had skewered prawns and scollops, and the berger, both were excellent.We had a lovely sweet, the rosted fruit, go for it.We have been many times in the past, but this is a big improvement and deserves to succeed.If you want a good white wine ask for the Spanish Rias Baixas Albarino, it's good value at £25 or thereabouts.
David B . 2020-02-22
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Eager to try out the new menu which was refreshing to see! We had a fantastic meal last Friday...probably the best burger we’ve had for a long time (x4 as we all had the same!) as for dessert...the chefs own take on Banoffee pie was out of this world! Great atmosphere, cosy, relaxed decor...definitely back again soon!
stars24sw . 2020-02-19
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The new menu removed everything we used to order. The replacements were poor.What happened to sea bass, haddock fish cakes and belgian meat balls.. Above allour favourite dessert Cafe Liegois has gone! Definitely not Belgian anymore.On our last visit Friday 14/02 lunch we waited more than 20 minutes for dessert!£15 for a simple fish and chips is excessively priced.
motelbano . 2020-02-15
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Have to say what a great place to sit in the window table overlooking part of Poole Harbour supping a good coffee the day after Storm Ciara blew through with the wind still gusting & waves still crashing!!
Restless59 . 2020-02-10
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Four of us visited for our office Christmas lunch. We booked in advance and it was personally my first visit. The place itself have a really lovely feel to it. The interior is lovely and I really enjoyed being there. The service was excellent and the staff were really polite and helpful. We all really enjoyed our food and had no complaints at all. Will definitely go back and recommend.
LightWaster . 2020-01-06
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This is the former ‘South Deep’ café, now called Parkstone Bay Café (though the website still refers to ‘South Deep’). We had a nice lunch, despite that the Belgian meatballs have been taken off the menu. My wife had a cheese starter with bacon – almost a main course, and I had a very tasty Thai mussel dish. The service was friendly. From the restaurant there is a splendid view over the bay which add to the atmosphere. We will come back.
Christian W . 2019-12-21
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We visited at lunchtime recently. The restaurant was not full but the service was slow. We were shocked to be charged separately for the milk in our coffee!! We have never come across this before.
. 2019-11-05
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A large group of us ate here recently. Lovely atmosphere and the service was spot on. We all had the steak and it was FANTASTIC.Thoroughly recommend. Will try the burger next, that looked great too...
Simon T . 2019-10-17
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Waited 40 minutes for breakfast although restaurant not busy, arrived with unappealing under cooked sausage and burnt black tomato I complained so they reduced 10 per cent so the breakfast for 2 cost me £31. Plenty of better places locally, good coffee and staff seemed pleasant although will go elsewhere
K7606AIpaulb . 2019-09-26
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Met a friend for lunch and thanks to fantastic September sunshine we were able to sit outside.
AngieP49 . 2019-09-19
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We used to stay at The Haven many moons ago and wanted to return to see it. It was also a lovely day and hoped we could sit outside and watch the world go by in and out of Poole Harbour. Things started well but gradually became more worrying as our food did not arrive. We ended up waiting around 1.5 hours for our food with no explanation from the kitchen, despite waiting staff apologetically telling us food was ok minutes away. When the food did arrive, my sandwich looked like it had been toasted, it had sat on the pass for that long. They made me another sandwich and took it off the bill. The whole order should have been reimbursed but the bar manager didn't seem to think a 1.5 hour wait for food was problematic. Lovely setting, food good but staff judgement when things went wrong fell well short in my opinion.
222 Opinions
Came for lunch with my girlfriend and her grandma, we called up the day before and tried to book a table for 2pm but were told we wouldn't be able to get a table booking until 3pm as they were booked up. (when we arrived there were only 3 other tables taken up in the large restaurant so we were unsure why they hadn't let us book any earlier as there was definitely space). We arrived at 3:10pm (10 mins late) due to grandma's mobility issues, we were apologetic for being late when we arrived and shown to our table, where the set menu was already on the table for us. As we sat down the waiter came straight over and told us we had to order immediately as the kitchen was closed and they would have to reopen for us but we had to be quick! Very surprising since there was no indication when we booked the day before that the kitchen would be shutting within minutes of our booking. The manager came up to our waiter and told him to 'get our orders in now and not mess around' whilst he was speaking to us and it all felt very hostile once we had entered - my poor girlfriends grandma didn't have time to even sit down and read the full menu before the waiter was rushing her, telling her he needed to take her order. We said the starters and mains we wanted and then I asked my girlfriend if she would like to get desserts or not, at which point the waiter told us desserts were not available! He then walked off without giving us a drinks menu or taking a drinks order from us. When the starters came I asked to see a drinks menu and get some water for the table but he never returned - we had to go to the bar to get drinks ourselves. Fortunately at the main course we had a new waitress who was lovely and she brought water over to our table. During the main course we heard the table behind us talking to the manager and they all ordered desserts, even though we had been told they were not available to us! When we had finished our mains the nice waitress came to take our plates and asked if we would like a desserts menu, we told her we had been informed desserts were not available and she was a little surprised by this and apologised. We paid the bill and left. Had it not been for the saving grace of the nice waitress we would have refused the service charge as the service we received prior to her arriving was abysmal. Very, very annoyed in particular by my poor girlfriends grandma being rushed by the waiter to order food before she had even sat down or had the chance to ask for a glass of water, not really acceptable to do to anyone but especially not a 90 year old. The bill was expensive for just a lunch but the food was good and the view is spectacular, the service just really let the restaurant down. Would not go back.
34 Opinions
What a perfect spot for a leisurely evening of cheese and wine! There's nothing better than unwinding at the bar after a long day, relishing good company. Sam is phenomenal at pairing the wine and cheese, ensuring each selection enhances your experience deliciously. It makes me sad that it has now closed.