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3.9

Based on 4.627 opinions finded in 3 websites

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Nº 330 in 508 in Poole

Nº 5 of 8 Other european cuisines in Poole

CUSTOMERS TALK ABOUT DISHES WITH..meatchickensaladpiebeautifulscallopscrabroastpuddingsteakcookedchocolatefishbellycoffeeoldlambpork

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Nice place and long opening hours for a late feast if needed

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James Moore . 2025-03-31

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Cat was incredible, has a good sense of humour and was very helpful. Just what you want from a server

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Chlo Fordham . 2025-03-30

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Cat was a lovely waitress with a lovely demeanour. Very efficient service and very attentive.

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Steve Thomas . 2025-03-30

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Cat was very attentive and helpful- made our meal very special

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Chris Evans . 2025-03-30

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Cod and chips overcooked /burnt. Very noisy. Not a relaxed place to eat. Overpriced !

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Philip LASKEY . 2025-03-27

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Food was amazing as always and Mia has been brilliant from start to finish with her service :) very happy customers

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hannah sturmey . 2025-03-24

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It was our first time trying The Cliff, we decided as some family are down here with us we’d give it a go. It was fantastic, they service and food was amazing!! The setting and decor is just right and really complimented the great menu. We will be back for sure.

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Kirsty Walpole . 2025-03-22

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Excellent meals, staff very polite and efficient on a very busy Friday night. Lovely meal for two on Tuesday 5/3/24, very friendly relaxed staff, great food once again.

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Lea South (Leasouth) . 2025-03-22

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Lovely decor with good area outside. Service is acceptable but inexperience shows, food is good but overpriced and bar staff need training on which measure to use. I was given a 25ml measure of martini rosso, vermouth in the UK is served as 50ml measure!

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Jan Urquijo . 2025-03-21

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Shame you did not prompt fir scores based on price. The fiid and wine were excellent, but I feel conned into paying £7.50 for a pint of Camden Pale ale. If the price was on the menu then I would not have ordered it. PS, they often state that they are in Sandbanks, which is about as true as a Ryanair destination airport being anywhere close to their stated city.

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Alan Murphy . 2025-03-19

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Wonderful meal, Ben was our waiter on the evening, will revisit

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Elaine Meade Hill . 2025-03-18

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Cat was amazing and a pleasure to have as our waitress. We found Cat very engaging

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Peter Tydeman . 2025-03-16

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Cat was amazing! Great service and a great laugh

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danny Tydeman . 2025-03-16

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Cat was fabulous and brilliant at her job. Excellent food

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Mary . 2025-03-16

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Cat .... what good service, polite, friendly and helpful. Can't wait to come again.

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Geoff Stobbs . 2025-03-16

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Cat gives a very warm welcome whenever we come. Great Service from Cat as always.

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Desmond Mcguire . 2025-03-14

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Weird waitress. Over familiar and just not professional. Food was nice but a bit cold. Wine served late half way through meal. Below par.

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mark Seddon . 2025-03-14

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Cat was welcoming as always.. always lovely to be in her company. Food was amazing and cat added to the experience

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john collins . 2025-03-13

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Cat was great. Very friendly and helpful. Chateaubriand was ok but chips over cooked and onions undercooked but service made up for it.

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Amanda Ramsden . 2025-03-13

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Cat was marvellous and excellent knowledge of the menu. Great Service and friendly.

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Garry Joyce . 2025-03-13

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Cat was brilliant! Amazing food - great evening!! Will be back soon

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Grace Laycock . 2025-03-11

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Cat was excellent. I would recommend this restaurant when I go back to Australia. Cat was lovely and a credit to the team

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Denise Chesworth . 2025-03-11

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Lovely service very attentive Cat was great !!! 👍

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Penny Orchard . 2025-03-11

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Cat was extremely attentive ensuring that are request for our birthday party went smoothly, thank you.

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Rob Hood . 2025-03-11

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Great food, steaks cooked to perfection and staff courteous and attentive as always

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Debbie Rance . 2025-03-08

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Always a favourite for roast dinner. The croquettes are amazing. Preferred the old decor though. Has gone up a lot in price so won't be able to visit as often

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David . 2025-03-04

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Lovely outside space and really nice food (I had panzanella salad with sea bass), inside also looked gorgeous. Can’t wait to return for a roast!

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Lucie Brett . 2025-03-02

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Delicious food, excellent service from Amy, in warm, comfortable setting

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Julia al-omar . 2025-02-25

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An evening dinner for two. Everything was nice enough - from the staff to the food. The food came out just warm enough and whilst tasty was not anything special. The service was friendly. On balance, it is a bit expensive for what it is. That may differ on a nice day when you can sit outside.

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Alan Gundle . 2025-02-24

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Fantastic food and service, thank you Ian and team

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Gill Cooper . 2025-02-23

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We really enjoyed our lunch at The Cliff. It was for our daughter’s 21st birthday and we also had two babies with us, one with very specific dietary needs. The service was exemplary, meals arrived in good time and all together and people came over to check that we were okay regularly but not annoyingly. We had Deanna serving us. There was a card left for our birthday girl which was a sweet touch and they adapted her dessert to say happy birthday. The icing on the cake for me was when I started walking to the loos with a baby in my arms and one of the staff came over to say they were grabbing the key to the baby change room for me. I didn’t even have to ask. So attentive food was really tasty and well presented. Overall a great experience.

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Vicki R . 2025-02-22

MORE AT TripAdvisor

Excellent location and atmosphere.

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Mario Amato . 2025-02-22

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Came here for my husband's birthday,arrived at table to find a birthday card,which was a lovely touch. Waitress was lovely, always smiling, very knowledgeable about the menu, even offered me an alternative when I wasn't keen on my chosen main meal. All in all a lovely experience.

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sarah h . 2025-02-21

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Always enjoy every visit. AMY deserves recognition. On this visit we were not sure Cod was Cod. ?

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David Kingman . 2025-02-21

MORE AT Google

We went on a Thursday night, so busy but not buzzing. We eat here regularly so food is good but no surprises, service was excellent and Amy helped us with our order.

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Christine Paolucci . 2025-02-20

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Another excellent lunch today. Pipping hot, freshly cooked food. Ross our server was excellent. Looking forward to our next visit.

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Christopher P . 2025-02-20

MORE AT TripAdvisor

We had a lovely night at the Cliff today. Our kind waitress, Amy, was very friendly and attentive. I look forward to go back there again soon.

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Fernanda_Onca . 2025-02-19

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I thought I’d booked at table for Saturday night (didn’t check to see if I got a booking confirmation and it hadn’t gone through). I accept that was my fault. However, we were told we could sit in the bar. There were tables but they hadn’t been cleared so I cleared the glasses off and then asked for a cloth to clean it. The girl behind the bar gave me a tea towel which didn’t work but I found a spray bottle and cloth on a side so used that. It was busy but the table next to us didn’t get cleared while we were there and it was free for over an hour. It was just as you walk in the door so didn’t look good for first impressions. I went to the bar to order as we were told to do that if you sat in the bar-which is fine. I ordered starters and mains, one starter turned up alarmingly fast and the other never showed. We had croquettes and burgers. The food was fine-nothing special and almost just seemed like frozen burgers. Food arrived and we had to ask for cutlery. When I went to ask about the other starter and to see the bill they told me I hadn’t ordered them. (I know I did order them). I’ve worked in hospitality and if a customer said that, I would’ve just made sure I got them sent out to them. Anyway we weren’t charged for them, I thought I might have been but then realised it was £7.60 for a pint of neck oil!! I thought that was crazy, I know neck oil is expensive but £7.60!! I’ve been to the cliff a lot of times and loved it but this experience has put me off. It’s massively overpriced for what it is. I understand that they were busy but the service and the good as poor for the price. I hope this was a one off but expect they are busy enough that they just don’t care at the moment.

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Kara . 2025-02-17

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Lovely food, lovely staff, lovely vibe. We came for the Valentines 3 Course Menu and the value for money was really good I’d say. Originally we had a lovely attentive member of staff with long blonde hair (I think she was called Jess) and can’t fault her. The only let down was later in the evening, there was another waitress who was loudly telling everyone around us her life story and showing pics on her phone. There were people waiting to order on other tables whilst she was telling long stories and even saying to other tables “hang on whilst I finish my story on this other table”. When our payment was ready to be taken she told my partner to add things up on his phone because she wasn’t sure on the prices on the bill which is fair enough but I felt could’ve been handled better. Soured the experience ever so slightly but good visit overall.

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Holly Reynolds . 2025-02-15

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Cat was amazing, great asset to the team. Fab service and food

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George Haynes . 2025-02-15

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Great food and service as usual. However, I wish they’d pay the same attention to the playlist as they do to the decor. Mixture of high energy, EDM and dance music. Just doesn’t work with the atmosphere.

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David W . 2025-02-15

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Cat was fabulous! Was friendly, funny and open and made our date night 🥰 food was absolutely epic! Music and atmosphere amazing. We had the best time x

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Roxanne Louise . 2025-02-15

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Beautiful restaurant local to us. Food delicious, friendly helpful staff.

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Jennifer Reefe . 2025-02-11

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Lovely Sunday lunch with family

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julie hunt . 2025-02-11

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Excellent beef roast, good and attentive service by Deanna.

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Matt Doyle . 2025-02-09

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Wonderful food with good, attentive service and a great atmosphere.

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Tony Wilsenham . 2025-02-08

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Delicious food, excellent service.

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Julie Snow . 2025-02-08

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We enjoyed a wonderful 3 course lunch for my Mum's birthday! Cat was fantastic! Professional, attentive and funny. She really ensured that we had an extra special time. Thank you. We're already looking forward to coming back again soon x

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Victoria King . 2025-02-07

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Cat 🐈 Purrfect host. Lovely afternoon for a birthday celebration.

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Joyce Phillips . 2025-02-07

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Had such a lovely meal celebrating my best friends birthday! Cat was ever so attentive from the moment we sat down, and constantly came and checked on us throughout the evening! She was an amazing waitress, and a credit to your team! Will definitely be back again!

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Louise Punchard . 2025-02-04

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Cat served me and my best friend for my 23rd birthday and we had such a great time! She looked after us perfectly and it’s really made my birthday special!

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Brooke Kyla . 2025-02-04

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Good selection from the menu to choose from. Wouldn't have anything to adventurous! Nice wines and beer selection.

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Michael Kelly . 2025-02-04

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Cat is awesome and she was so friendly and helpful and attentive and a credit to the Cliff

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Susan Hillier . 2025-02-04

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I was looked after by lauren and she was amazing, very attentive and polite and this made my experience perfect. Food was unreal and the decor is beautiful would highly recommend this pub as a nice meal out.

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Evie Melly . 2025-02-03

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Very good location. Very nice decor. I was disappointed with the steak pie which had a large pieces of fatty gristle. Told the waitress twice it wasnt good. Expected better. The apple pie was amazing. Service very average.

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Asher Nardone . 2025-02-01

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The staff were very friendly and helpful. The presentation was excellent, and we thought the set menu was good value for money

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Sheila Hurrell . 2025-01-28

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Food excellent and excellent value for money but place TOO COLD!

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ANGIE BRANDON . 2025-01-28

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We had a lovely family meal at the Cliff today. The food was great, the surroundings were lovely and our server, Amy, (who we found out was from Canada), was courteous, attentive, fun and efficient. We will be back. TQ

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Rob Storey . 2025-01-26

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Cat was amazing… helpful and so cheerful. Service was quick and she ensured we had everything we needed. So good returning tomorrow! Food is brilliant.. highly recommend.

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Donna Callaway . 2025-01-26

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Booked for a large party. Lively and large gastro pub with a full menu and good quality food. Would recommend.

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Richard Hall . 2025-01-25

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Cat was a great waitress, very helpful & efficient. The food was very good, so thanks to everyone involved at one of our favourite restaurants!

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Mark Steele . 2025-01-23

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Cat was wonderful and looked after us so well.

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Becky Turner . 2025-01-23

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We went there as this place was recommended to us for good place to watch the football which it wasn’t. Decided to have some drinks and food from their set menu and all was good until we paid £16 for 3 drinks 2 of which small juices. For a person who lives in London that was shocking… Anyway the food was surprisingly good and fresh. All I could say is that place needs better management and cheaper kids juices.

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Ina Georgieva . 2025-01-22

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Food a little dry, been before and its been better. Still good place to go, good atmosphere and service

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ryan ward . 2025-01-21

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Food - service - atmosphere and all the staff are great. Menu is great and the Sunday roast has been consistently good.

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Lili Heron . 2025-01-20

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Very very good helpful friendly caring cat good service will come again hope to be served by cat

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Lorraine Dobson . 2025-01-16

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Will definitely be back cat is lovely

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Jodie Walker . 2025-01-16

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Cat she’s amazing such good service and amazing quickness

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Jessica Osborne . 2025-01-16

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Cat it’s absolutely fabulous will definitely be back

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Ella Lodge . 2025-01-16

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Cat was a very attentive waitress who served us all evening. She was extremely kind and patient with our many requests and questions. Very friendly and pleasant and even stayed a little to chat to us. Also recommended to sign up for a voucher which ended up getting us 50% off our bill!

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Sofia Maria . 2025-01-16

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Served by Ross who never fails to impress and is an absolute asset to this business.Food was great and an updated menu adds a few nice new choices.

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Paul Burgess . 2025-01-15

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We celebrated my Mums 80th Birthday at the Cliff today, we had a 3pm Sunday Lunch. The food was tasty and plentiful, the service was great and the atmosphere was perfect for our family of 4 generations including a toddler. Would definitely recommend and will certainly return. Thank you for making our celebration a lovely memory.

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South Coast Camper Conversions . 2025-01-12

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We live a few miles from this establishment and are always looking for a really good local place to eat frequently. The staff were lovely, friendly and accommodating. The atmosphere was really nice. We had our starters and they were tasty and well presented. We thought we had found our "Food Nirvana" However the main courses arrived and we were left wanting 😩 The filet steak decidedly average. The chips were cold/luke warm. The Macaroni cheese side, dry and tasteless. 😩 I didn't partake in dessert but my wife had the "trio of desserts" They were very nicely presented and very tasty too 😁👍After dinner coffee's were also good. I wouldn't say no to a second visit but I doubt we have found our culinary promised land.

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Antony Ward . 2025-01-11

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Atmosphere, great food, nice surroundings

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Ray Brown . 2025-01-10

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Lovely dinner here this evening. Our waitress Amy was very attentive and excellent customer service. Great decor inside and lovely atmosphere

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oliviawhitty . 2025-01-08

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Lovely pub and beautiful food just don’t get enough for the price. We left still feeling hungry.

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Janet Hague . 2025-01-08

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Sunday roast was very enjoyable and service excellent

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Ian Johnson . 2025-01-06

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Excellent food, Amy was great, will definitely be back soon

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Lizzie Trott . 2025-01-03

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Fab visit! We brought our friends who haven’t visited before, the food and drinks were excellent, excellent service from staff throughout following a warm welcome, the ambiance and decor was relaxed and cosy! Can’t wait to come back!

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Louisa and James . 2025-01-02

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The management is a shame, Lara and team was very unfriendly, avoid this place

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Roberto Leonardo Pintagro . 2025-01-01

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Great food and lovely service from Elspeth, very helpful and quick food!

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Alex Lowis . 2025-01-01

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Ross the waiter made our stay very comfortable. Great service and amazing food, highly recommended.

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Ben R . 2025-01-01

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We booked for new year eve, when we arrived there they told us that the table was booked for a different time. They left us without dinner with 3 small children for the New year eve. The manager was unprofessional and rude. From the outside we noticed that couples of people had 2 tables together with one half empty.

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Loide Bonanno . 2025-01-01

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Always brilliant Good solid food Good beer , wine service and decor Never fails

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Chris Godrich . 2024-12-31

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Myself and my partner went for food on NYE… we called up prior to ask if we could still order of the normal menu and they said yes (as we were booked before 7) on arrival we was giving the NYE menu so asked if we could have the other one and the waitress brought over the “festive menu” which was a set menu (so already not that happy as we called to check and then was told something different at the table) I had to the mushroom starter which came with one small peice of bread. The mushroom is sauce was completely flavourless. The sea bass for main was in a yellow sauce which tasted almost off and sharp. For dessert we had poached pear which was stone cold and bruised on all sides. The young boy who delivered our food was the highlight of the evening (very charming and kind young man) Overall we felt that the food was rushed and for those prices we expected better.

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Ruby May . 2024-12-31

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We had a lovely New Year’s eve dinner served by Cat🎆

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Alina Markova . 2024-12-31

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Tremendous evening, great food and a very different take on Crème Brule. Fantastic - Thank you🙏🏼

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Jez Levy . 2024-12-30

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Outstanding food and excellent service.

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Dave . 2024-12-26

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The most amazing Christmas Day lunch. Food was amazing and the service from Amy made the day very special. Thank you, Amy!

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kirsty lewis . 2024-12-26

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On behalf of table 22 we would like to say Cat made our Christmas Day. Absolute gem

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Deborah Boling . 2024-12-25

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Lovely Christmas meal here! Amy was our server and she was super friendly and attentive to us. Food and drink always excellent - will continue to return every Christmas Day!

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LucyTheBeanQueen . 2024-12-25

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Cat was really friendly and lovely.

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Chloe Brewer . 2024-12-25

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Cat - amazing, funny personality.

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Sophie Birmingham . 2024-12-25

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Cat was a fantastic host, happy, and full of Christmas cheer, nothing was too much trouble. One of the best. She's a keeper.

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Hayley Cox . 2024-12-25

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Cat great service and polite good fun 🥳🥳🥳enjoyed the experience

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Andrew Cox . 2024-12-25

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Cat what’s a waitress and a great personality made our dining experience that little bit extra special Merry Christmas to you all and thank you very much for the experience

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Nigel Trickett . 2024-12-25

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What a brilliant Christmas lunch We were very well looked after by Cat who couldn’t do enough to make our day one to remember Thankyou Cat and to the team for a wonderful day we will be booking for next year for sure 🙏🥳xx

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Amanda Brebner . 2024-12-25

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A lovely Christmas dinner at The Cliff! Food was very good, very impressed with everything! Service was brilliant, our waitress Amy was amazing, went above and beyond to make sure our experience was one to remember. Brilliant with our children and made our Christmas that extra bit special

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Jack Smith . 2024-12-25

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Cat was lovely and really made our Christmas Day special. Absolutely lovely and the best Christmas dinner

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Paul Johnson Barnett . 2024-12-25

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A very posh place! Such a difference to when I used to visit the Nightjar as a teenager in the 80’s. The cliff provides elegant decor, and delicious food. We were a party of seven and our server Amy was really on the ball. She was attentive, joyful, and “Amy-able”. She knew the menu well and therefore was able to provide great suggestions. A lovely experience reconnecting with old friends and reminiscing.

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Nickofdorset . 2024-12-24

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