Based on 1.798 opinions finded in 1 websites
Opinions
We stayed here for a couple of nights. Our room was on the 14th floor with great views of the city skyline. Our room was spacious, clean and the bed was huge and comfortable. Bathroom was modern with the shower over the bath. Check in was quick and easy. Great location with in the city centre.
Camille Duesbury . 2024-10-07
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Beautiful hotel, staff very friendly and helpful. Great location. No car parking on site. Sadly hurt myself on a loose plug socket.
Helen Meakins . 2024-10-06
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Very hard matress and pillows, but great location and friendly and helpful staff. Room was clean and tidy. Reasonably priced
Simon Weeks . 2024-08-11
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The bed was rock hard and the pillows thin, hard and lumpy. The bathroom fan ran constantly and was noisy.
Me n 'im . 2024-08-11
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Great location, very well priced.
Kash Ijaz . 2024-08-09
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Large rooms and massive beds. Love it!!!
iosif codru . 2024-08-02
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First class customer service from when you walk into the hotel . Also the service for breakfast team is amazing, friendly and warm staff also deliver first class customer service in the breakfast area.
Chantelle Campbell . 2024-07-14
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Nice location, decent rooms and service, but the shower isn't great, sounds isolation is non-existent and the beds are too soft. Still, it was clean and convenient.
Alan Tang . 2024-07-13
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Great location for business close to the station and the centre of Leeds.. The room was clean and tidy. Great view of the square. Breakfast was ok. Special thank you to Jose in reception who got me early check in. Will definitely use this hotel again for work. Also had free wifi.
Andrew Jenshil . 2024-06-12
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Good location, decent rooms and excellent service. Special thanks to Andrada, Sandra, Imogen for their care and lovely service with big smiles, esp around kids. Overall great stay with family and friends. Only issue is that there's no parking at the hotel and nearby recommended parking is super expensive
Yogesh Yadav . 2024-06-04
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Great service at this hotel! Especially from Andrada, Sandra, and Imogen. They looked after our messy and noisy family with small children really well. Andrada even made a plate for me from the breakfast buffet and brought it to the table while I was dealing with my demanding one year old baby and was very attentive to our needs. Sandra managed things really well and kept checking if we needed anything. She was so friendly and kind, making us feel really comfortable. Imogen also took good care of us and kept checking if we needed anything.Overall we had a great experience of the staff members who were all very helpful. I will be recommending this hotel to friends and I look forward to staying here again. Many thanks!
Jane Taylor . 2024-06-04
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Sadly this hotel is very dated, the rooms are not in the best state, the paint job has been rushed and messy the woodwork is chipped, stain on the carpet, light out, dirty window, bed wasn’t very comfy and was springy. The tv tv had a big smash on the corner and dit would just go black making it unusable until replaced the next day. Apart from a good view of the city square This isn’t worth the money it charges.
Chris Howley . 2024-06-01
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Most of it I loved it. Great strategical place to be located too. My only big complaint is how hurried they are to kick you out of your table at breakfast. I stood up to grab more orange juice and they threw all my food away, cleaned the table and put it ready for usage again. I dislike a lot when hotels waste food like that. They said it was because I didn’t left any belongings of mine in the table. What should I leave? My clothes?! It’s breakfast at 6 am, I went to eat with pyjamas, my phone and my keycard! Remembering that makes me upset again. I hope you improve that!
Carolina Leiva . 2024-04-11
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Had a amazing time here very clean nice room great location nice friendly staff would recommend.
debra hulbert . 2024-04-07
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Welcoming and comfortable atmosphere to the hotel. The rooms are very spacious and luxurious however the pillows are very hard and the bath/shower while excellent once in was very, very slippery and anybody older may risk a fall. Also, the light switches in the room were confusing as one side controlled the opposite sides overhead light meaning they were the wrong way around. The TV in the room is superb with Chromecast abilities.The breakfast offered a very good selection of continental and cooked however the toasters aren't very effective.
Daniel Allen . 2024-03-31
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Perfect location right in the heart of everything. Walking distance to the First Direct Arena and a plethora of places to eat, drink and be merry! Room was clean and comfortable and had a fabulous view from 18 floors up. Breakfast delicious, plenty to choose from and attentive staff on hand. My only complaint is that the communal areas (noticeable mainly at reception) had an aroma (presumably pumped in) that I believe was supposed to be pleasant but to me smelt of service station public toilets!
Nancy Stasiw . 2024-03-31
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Quite poor standard hotel — looking very tired and dated. The rooms are badly designed with extremely uncomfortable beds. Surprising considering this isn’t a cheap hotel to stay at. Saving grace is the location, which is very central. Wouldn’t stay again.
Will Bosanko . 2024-03-30
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Fantastic location but the room was dirty and very tired with the bed being held together with duct tape and was hard as a rock, my back is in a lot of pain after just three days and a big ugly stain on the floor. We paid for three days of parking each but when I tried het my car out of the parking lot I was charged £66. DONT STAY HERE
Katie . 2024-03-27
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Great location, No onsite parking but multi storey parking not far away at reduced rates, Lobby bar got busy and only one staff on, Room service food was Pizza only,Breakfast was busy but great choice, will return.
Derek Adams . 2024-03-24
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It’s ok. You get what you pay for. £110 for a room in a city, this is bang on the money. Clean, but basic room. Like most budget hotels the AC doesn’t work. My room was so hot it was uncomfortable. Regardless of what setting the AC was on it made no difference. The major draw back to the hotel is there are 20 storeys and only three lifts. When heading down to breakfast it took me 10 minutes to get down! Standard over priced (£17.50) Buffett breakfast with dried out cooked sausage and bacon. Avoid this!!!! Very friendly staff. If I stayed in Leeds again. I wouldn’t stay here again.
simon harbour . 2024-03-22
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Spacious rooms, lovely linens, clean bathroom, Had an iron, hair dryer, expresso machine, but the bed was the most uncomfortable bed ever, which was sad because it was a nice place to stay.
Tina Ugboma . 2024-03-21
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Great location and lovely staff. We hadn't booked breakfast so added it when we checked in. Very reasonably priced and a good selection of hot or continental breakfast. Our bed was really comfortable which is always a plus! If we were to stay over in Leeds again we would stay here again. The train station is very close by too.
Sarah Gregory . 2024-03-19
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Great hotel right in the heart of Leeds. Reception staff could do with being a bit more welcoming but breakfast serving staff were great.
David Nickson . 2024-03-12
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Straight across from the railway station this is a nice hotel for a business or weekend stay. Slightly shabby public areas but the rooms are nice and the staff very friendly. Nice buffet style breakfast and conference buffet lunch and dinner in the restaurant was also nice. Not the cheapest but very convenient. 20 floors so great views from the higher floors if you don't mind lifts. Gym on site.
Jane Pightling . 2024-03-12
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Modern and well equipped business-type hotel right in the centre of Leeds.
Bryony Franklin . 2024-03-05
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Rooms were lovely, carpet was a bit worn. Large mirror was either marked a lot or really dirty and the windows were dirty. The staff were not very good, went to get a soft drink at the bar on the ground floor but there was no staff and the 2 girls on the desk were so wrapped up in each other they looked but never said a word.
Sonia Stafford . 2024-03-04
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My stay at Park Plaza Hotel in Leeds was nothing short of exceptional, thanks in large part to the warm and professional welcome provided by Kenny Forbes at reception. The hotel itself boasts stylish rooms, superb amenities, and a prime location that made my visit to Leeds convenient and enjoyable. However, it was Kenny's attentive service, his eagerness to assist, and his genuine care for guests that truly set this experience apart. His professionalism and friendliness upon check-in immediately made us feel valued and at ease. It's clear that Park Plaza not only offers a great place to stay but also understands the importance of outstanding customer service, thanks to staff members like Kenny.
MAYED ALSUWAIDI . 2024-02-19
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Nice hotel, slightly dated in some parts, but bathrooms modern, view was excellent, staff were so helpful and friendly
Mark Kidd . 2024-02-08
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Big rooms, good breakfast and great location.
Daniel Kery . 2024-02-07
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Most disgusting experience at a club I've ever seen! An autistic woman was in the women's bathroom with the door open and unclothed and trying to get people's attention (it turned out she needed toilet roll but no one could hear her for a while over the music). A male bouncer was forcing the women's bathroom door open, looking inside at her and making her very upset and would not leave no matter how many times the rest of the women in there told him to, even when we tried forcing the door shut! He made a comment that it didn't matter because it was a bigger woman?! Absolutely disgusting human being and the incident ended with him bringing other men to force all the women out of the bathroom and the poor autistic woman who just wanted to use the bathroom was thrown out of the club! I loved this club before but will never go to such a disgusting environment again!