Based on 557 opinions finded in 1 websites
Based on 557 opinions finded in 1 websites
Nº 617 in 1489 in County Durham
Opinions
Beautifully clean and very welcoming
Jann Handley . 2024-09-13
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Tastefully decorated, good menu, welcoming staff
Snejana Rebbeck . 2024-08-26
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We spent one night here on Sunday Stopover deal. I thought the room was excellent, the food ok and the service excellent. What was amazing was the value for money. Highly recommend...
David L . 2024-08-13
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The service has been excellent. The staff are helpful and can not do enough to accommodate your needs.
Glen Shorter . 2024-08-04
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On a noisy road but plenty of quiet rooms at the back and around the courtyard. I understand from the manager that bedrooms roadside have special glazing to cut down noise. Part of the Auckland Project, and very worthwhile to buy a ticket at reception to see all the local attractions, at a discount too. Staff are fabulous, our room (11) was particularly spacious and quiet, and there's plenty of parking. Cooked breakfast was fine, if a little lukewarm, and dinner was good.
Wendy Anderson . 2024-06-16
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Stayed at the Park Head Hotel (room 24) for 11 nights while training in a new job. Hotel: Really lovely location and grounds with plenty of parking and outdoor space to enjoy drinks etc. Room: really lovely decor and ambience, bed was really comfy and plenty of pillows. Shower was excellent with a standard shower head and a rainfall head. Only I issue I noticed was that when I returned to my room some days, the housekeeping staff had left lights on in the room for no reason. Staff: The staff were excellent and really attentive. As I was there for several days, the Restaurant Supervisor, Sasha, and the other restaurant staff got to know what I liked from the bar and were really friendly. The Duty Manager, Andrew, was really professional; I had a query on my bill and he resolved it without any issue. I booked the room before going on holiday and the manager allowed me to leave my car in their car park while I had my holiday and then came back to it a few days later. Food: The dinner menu was fairly extensive with plenty to choose from and reasonably priced. The portions were really generous and really tasty. The breakfast was also really good with plenty of choice from continental pastries, cereal toast etc or hot options (or both). Cons: The mobile signal in the area is somewhat patchy; I am with EE but can't comment about other networks. The WiFi was free but also wasn't particularly quick and sometimes froze; a good thing if you want to get a break from digital world. The road alongside the hotel can get very busy so can be a bit tricky pulling out of the hotel to join the main road.
Rob Henson . 2024-06-14
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Staff are 1st class very attentive and polite. Sacha was fantastic behind the bar and serving in the restaurant. From start to finish all the staff made it a welcoming stay. The room was clean, fresh, and well furnished. The bed is very comfortable. The only drawback was the road noise.
robert anderson . 2024-06-10
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We were in a lovely room in the courtyard, peaceful with no noise whatsoever. The room is very modern and had everything we could possibly need. The shower was amazing! Vegan breakfast was delicious.
Nicola Chapman . 2024-05-28
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Nice hotel. Animal friendly. Rooms are big and clean. The staff are nice and helpful, and the food is good. Drinks are a bit expensive. I really enjoyed my stay here. Very impressed.
Jan Bar . 2024-04-10
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First visit but definitely will be back. All aspects you need from an hotel were there.
Roy Cavanagh MBE . 2024-04-07
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Lovely Sunday lunch, staff were super attentive and welcoming and very accommodating of our dog. Very generous portions and very reasonable prices!
Soph D. . 2024-04-02
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Really good food very nice rooms excellent staff
Brian Ellison . 2024-03-28
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Friendly staff. Pet friendly. Nice breakfast
Andrew Poole . 2024-03-28
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Wonderful welcoming hotel, couldn't find faults with room and food was amazing
Tina Jackson . 2024-03-27
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Super place to stay. Good food using local produce
Andy W . 2024-03-22
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My family and I have stayed twice now and we've felt at home - spotless hotel and the staff are really welcoming, kind and polite thank you all so much we'll definitely be back - a very special thank you to Hazel, you're amazing 👏 😊
Rachel . 2024-03-17
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Lovely place didn't stay over,but it looks nice Had set menu lunch , It was nice.
Jen Servranckx . 2024-03-16
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Had Sunday Lunch here, it was beautiful x
Adele Ebdon . 2024-03-13
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Friendly staff, nice rooms, good food.
IAN GRAY . 2024-03-11
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This location is perfect for a small peaceful getaway. The staff are truly faultless. The day staff and the night staff provide incredible hospitality. The food is simply to die for. I definitely recommend the Frickles. Location is mid tier because its very rural however if driving the town is a small 5 minute drive from this location. Dog friendly!
Dan Ydw i . 2024-03-04
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We arrived at 6 for Sunday dinner, pleasant person met us and took us to our table. Got our meal which was nice but then sat for what seemed to be ages for anyone to come and take the plates away, and there was only four tables including ours being used . Then told there was potentially only one serving of a dessert, none of the one that we asked when we first ordered the meal and told “you order desert when you finish your main “. Service doesn’t match the prices in my opinion.
yvonne hogg . 2024-03-03
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5 stars because its dog friendly. Stopped for a very good coffee whilst walking the lines, very enjoyable. Spotlessly clean
Pam Baxter . 2024-02-26
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218 Opinions
Absolutely loved my visit. The staff are incredibly friendly and the afternoon tea was delicious. It was great that they included plain scones as well as fruit, saving me from picking the fruit out
Absolutely loved my visit. The staff are incredibly friendly and the afternoon tea was delicious. It was great that they included plain scones as well as fruit, saving me from picking the fruit out
454 Opinions
Everything is stone cold making most of it inedible, had to throw most of it out, not worth it at all
Everything is stone cold making most of it inedible, had to throw most of it out, not worth it at all
120 Opinions
We used to use this place all the time. We never go anymore because the food went down hill, chicken bones on a pizza, not once but twice. Put me right off. Check your order in case things are missing
We used to use this place all the time. We never go anymore because the food went down hill, chicken bones on a pizza, not once but twice. Put me right off. Check your order in case things are missing
491 Opinions
I don't know what's happened here, perhaps there's been a change of management, but my only two visits this year have been disappointing. The choice of flavours is smaller, the ice cream is served a
I don't know what's happened here, perhaps there's been a change of management, but my only two visits this year have been disappointing. The choice of flavours is smaller, the ice cream is served a
247 Opinions
Lovely boutique hotel that’s walking distance to Durham city centre. Generous breakfast and very clean rooms. Definitely worth the price of stay. The entire hotel is beautifully and tastefully decorat
Lovely boutique hotel that’s walking distance to Durham city centre. Generous breakfast and very clean rooms. Definitely worth the price of stay. The entire hotel is beautifully and tastefully decorat