Paradise Romford in Havering - Phone Number, Reservations, Reviews

Family group of 12 for dinner. Due to the size of the group the restaurant suggested pre ordering set meals which we did (as unfortunately other caribean places I've tried tend to run out if things or wait time for it is long). The welcome and service by Marlene was excellent. I have had to give 4* as despite pre ordering some of our meals that were as pre ordered took a long time to arrive and all at different times so it didn't feel like we were dining as a family. However when it arrived it was very good in presentation, portion sizes and taste. I appreciate it is a small place but the in and out of take out delivery drivers took away tge ambiance of what could be a great restaurant. All in all we all enjoyed our visit. Thank you.

Great tasty food matched with friendly service that can not be matched elsewhere. A favourite spot of ours.

The food is actually good once it’s finally served. I had a look at previous reviews to see if people had a very similar experience to our group and it’s a shame to see that in every case they churned out a scripted response that “it is not the standard service” or “they’ll take a look into feedback”. At some point you’d hope that there would be improvements to the service based on feedback given several months ago. It’s a real shame to give this place a 3* as the people were really nice. Unfortunately the wait time for the food was unsatisfactory. We had to wait over an hour half for our food to arrive and it didn’t come all at once. There was a long pause between each person receiving their food which is awkward as you want to eat together, but at the same time you don’t want to allow the dish to go cold and not eat. The poor time management is concerning considering the restaurant was not even busy and they didn’t apologise for the wait. And to add to that half the menu was not available in drinks and food. I think the major issue is then trying to cater for both the restaurant customers and the delivery/takeaway service. I’m not confident they are able to manage both and that area of the business needs further thought so that they can deliver great food in store and takeaway.

Very tasty food and good big portions. Lady in store was very nice and food was ready for when I came to collect. 10/10. Best food spot in Romford

This place is the BEST!! The jerk chicken the oxtail the jerk chicken dumplings and everything is just perfect!

I went in the restaurant to order for takeaway, the staff were soo nice, very friendly, helpful and welcoming! Such a nice vibe from them. Food was 10/10, perfect flavour, rice was so nice (I’m fussy with rice) really good portions, good pricing! Great drink choices! 😍 will be back again! Thank you 😄

food was outstanding but slow to arrive. very slow. even when it arrived it was not all at once and most of us finished before others even got their order. also with the constant delivery drivers coming in and out it felt like we were low priority. I recommend if you want to eat here then order delivery.

As per usual, the food was tasty

Not happy at all with this resteraunt had no oxtail no desserts no Guinness punch so disappointing then told my Mum and brother are they ready for the birthday cake I gave them to hold as a surprise. Just didn’t care.

Visited two weeks ago food was amazing, hot fresh and deliciously flavoursome. The only down side was the length of time some from our group waited for their food, arriving as a group we expected to eat at the same time. One from our group was told there wasn't any of what he had originally ordered, right at the end when we had all finished our meals. That was a little disappointing, it would have been better to advise in the first instance what's not available. Hence the four stars, other than that food is fantastic will visit again!

Great atmosphere. Friendly staff. Great home cooked meals Would recommend highly. Will deffo visit again

A family member told me about Paradise but I was hesitant as I am often disappointed when I try Caribbean restaurants as nothing normally ever comes close to the home cooked food the I grew up on. Came here on my Sons birthday at the beginning of the month and I have been returning ever since. Amazing food & flavours, fresh food every time. Lovely staff & very reasonable prices, especially in these times. I spread the word at my work place and this has been our Friday lunch for the last 3 weeks & everyone always enjoys.

Very surprised tonight. Called this restaurant and a lovely girl answered I was making an enquiry about adding some festivals to my order, she was so helpful and said I will add that to your order. Called back one and a half hours later to have the phone put down twice pretending they can't hear me once by her and the other by some man. I called my wife incase it was an issue with my phone. No, no problem, am wondering why your acting this way as am local and was my first time and now last placing an order with you. Learn to value your customers I have done nothing wrong i called to enquire where my food is, if your so busy think about turning uber off so your giving your best to other customers. Anyway, there's my review for you all to read.

Very nice food and one of the best in the area! Service is a little slow at times but could be a good idea to order prior to takeaway collection. Will be back!

Great family run restaurant. The food is lovely, portions are big and the service is fantastic. Marlene really knows how to treat her customers well!

they provide the worst customer service you can expect . always rude girls behind the counter.

Love the place atmosphere was lovely staff very good the food remind me of my mother's cooking very good

Lovely polite staff. Absolutely deliviously mouthwatering food. My new indulgence.

Food on most days is tasty, I mostly order jerk chicken rice & peas. The soup was disappointing on the day I had it. Hardly any meat or dumplings . It was mostly thin liquid

Food and drink was ok. Staff was nice and friendly. HOWEVER. Very slow. Food came out at different times, up to half hour between mine and my friends main course. I finished my main before 2 of my friends got there food. 3 rum punches ordered. 1 came out and the other 2 came out 20mins later. We booked in advance. Other people came in after us had their food and left before we all got our food. Deliveries going out frequently. I Will maybe give it another chance.....

Stopped by to have something to eat

The food here is unreal. The Curry Goat Special is the one. The value for money is awesome. I will be going back at some point next week 👏🏾👏🏾👏🏾

Just had this delivered and have to say it was absolutely beautiful! Lovely generous portions and full of flavour! Never tried plantain before, I can't believe I've been missing out on it all this time, it's so nice. Will be ordering regularly from here. Thanks for such a lovely meal! Can't wait to have many more!

The jerk wrap was cramped with an amazing mix of ingredients, especially the sauce. The sweet potato fries were well-cooked to the point where even by the end of my wrap, they barely dropped in temperature. Definitely would come again!!

All dishes were delicious, and portion sizes are very generous for eat-in. I will definitely visit again and recommend it.

I called to reserve a table for Saturday afternoon, we were greeted by a really friendly lady. We had the Pattie and wings for starters and peppered steak, stewed chicken and the ackee and salt fish for mains. All the food was delicious and the portions are very generous. A lovely meal and a lovely restaurant with lovely staff. Will definitely be revisiting. ⭐️⭐️⭐️⭐️⭐️

Marlene, her chef husband and her family did an excellent job hosting our big family meal out, they were well organised, service with a smile, so pleasant and helpful and the food was fabulous 👌👏🏾😋 guiness punch and sorrel was lush! Thank you so much 😍

They had a hired event so our orders as takeaways, took quite long. The meal was delicious, home made taste. The staff were friendly and communicated with us every step of the way. Well done! Will visit again

Excellent service and quality of dishes. I was a bit chilly in the restaurant, but the rum punch warmed up the cockles.

The food was great.Definitely coming back.

Great food Absolutely full of flavour and the portions were so generous loved it. Cannot fault the food at all. The lady who served us was very friendly had great customer service skills. The only reason I didn’t give it 5 stars was because unfortunately service was a little slow as they were very busy with Uber eats orders and there was only one woman taking/serving both online orders and sit in orders.

The food here is amazing and it’s not advertised online as HALAL but it is actually HALAL CERTIFIED. 10/10

"Jamaican Paradise truly exceeded all expectations at my son's birthday party! Despite the short notice, they delivered an exceptional spread of authentic Caribbean cuisine that left everyone raving. The portions were generous, ensuring no one left hungry. I highly recommend Jamaican Paradise for their excellent food and impeccable service. We'll definitely be returning customers. Thank you, guys, for making the celebration unforgettable!"

Very unfriendly and rude people. Don’t know how to behave with people

Great food and very friendly staff. Quiet lunchtime period so difficult to judge atmosphere but decor very nice with white marble effect tables.

The food is amazing! Best Caribbean in Romford!

I went there to take my mum out. We had a terrific time. The droid was lovely and fresh. I’d definitely recommend. Jesus bless you guys 🙏🏽 Would definitely return xx

Don’t normally do reviews but this place deserves it. Best Caribbean restaurant I’ve ever eaten from, food is divine.

2nd time I've been to this restaurant. The food is very good,staff are nice and friendly. I've given 3 for service because it is a little slow. But don't be put off. It's well worth the visit.

Honestly overpriced, soggy food

Friendly staff and good atmosphere

Nice food but very long delay in serving our starters for 5 people. Took over an hour for them to arrive. Waitress asked if we wanted all the food together. No!! The clue is in the word starters!!! Not really a restaurant, more of a take away as Just Eat orders took priority. Would never eat in again but would order online and be prepared for a very long wait for delivery. The food and prices were good but would’ve loved it to have a more Jamaican feel.

In my opinion, quite honestly the best Caribbean in Essex/Romford area. I ordered from them on a whim on UberEats one day and the food came in a timely fashion and it was so delicious. The stuffed dumplings are 10/10 Soon after, my family had a very small get together and we popped over to Paradise and picked up quite a bit of food and the quality was still the same even with such a big order (2 whole jerk chickens, curry goat, oxtail, 3 rices etc) Today I was out with my mum in Romford and we went to order some food (I fancied some chips so added that to the order) then went to The Brewery for about half an hour. We told them we would be back, and when I went to collect the order they said they had waited until we had come back to fry my chips just to ensure that they didn’t get cold. Honestly the best customer service and hands down the best Caribbean food around.

Easily the worst dining experience of my life the service was terrible I had to prompt the staff to initially take out order that’s after 15 mins of walking in to no greeting from the staff and sitting at a dirty table. Whilst waiting for my food all the tables of people who had long left still had plates everywhere rice on the floor and multiple customers complaining that the order was wrong not only this but staff members in the kitchen are having a full blown shouting match cussing out eachother so loud we could all hear them from the floor after waiting well over an hour I was told what I ordered an oxtail meal wasn’t there and was initially offered a dumpling taken off my bill and with everything I wasn’t satisfied and I asked for a manager to come out which the manager refused and said if they don’t want to pay they don’t have to so I left. Establishments need to understand I’m not compensated by not paying as that’s the least you should do following the above but also I came here to spend money so all I want is good service please don’t even reply with an apology because I’d rather not hear it.

We went there about 4 weeks ago. Staff so friendly and accommodating .we had Oxotail jerk wrap barbecue chicken potion size good we also had Sorrel it was nice .l treated myself to a coconut drop which was nice cant wait to go back when am in the area again

Thanks all at Paradise, Lovely staff. And great value. I had the ox tail meal with rice and peas. Very tasty and plenty of food.

Amazing restaurant. I celebrated my Birthday last Saturday at Paradise, the food was amazing, the service was impeccable and we all enjoyed the comfortable atmosphere. This is the best caribbean food I have eaten in a while, with very generous portions. Thank you Paradise for making my birthday a very enjoyable evening.

Great spot for recommended by my brother and in the past week I’ve had it twice, great portion sizes, tastes authentic unlike commercial chains, massive fan Keep up the good work guys

This is one of the best restaurants I’ve been to. The food is amazing, and it is consistently good. The atmosphere and the service are really nice. I tell my friends and family about this place all the time.

Me and my family love this place it was so delicious and lucky so did the kids

Amazing food. Amazing portions, quickest Caribbean restaurant I've been in

I had Oxtail, Rice & Peas The food was excellent authenic, tasty and wel presented Great value for money 10/10! Will definately be back with my family & Friends. Apologies I meant to click on 5 Stars!!!

The best Caribbean restaurant in Romford hands down! Staff amazing, food even better 10/10 must try!

The staff are so friendly and polite. Lovely food, great service and a relaxed atmosphere. I would definitely recommend this restaurant.

Delicious food 😋 excellent service friendly polite staff thanks to all the staff 😀

OMG! I am from the Caribbean(Jamaica)and this the best food outside Jamaica. Since my first visit I have visited every weekend and not to mention Uber eats. Taste 1class, value for money…top notch. There’s a bit of wait but that’s just the thing with food worth waiting for.

Rice and peas and oxtail: succulent, rich, tasty, delicious! Cooked to perfection!!!! Loved the food containers and will re-use them. I will be ordering again.

Visited this venue for a friend's bday. The food was really nice and really good portion sizes. Service was slow but friendly. Food presentation could be improved. Atmosphere could do with some music, no visible speakers and venue could also do with some pictures etc to make it more comfortable for dining. The toilet area definitely needs some tlc too.

Paradise doesn't disappoint. My jerk chicken was a masterpiece – tender, juicy, and infused with that perfect blend of smoky spices. Each bite was a burst of island heat, balanced beautifully by the sweet plantains and creamy coleslaw

Food was Ten/Ten honestly speaking one of the best jerk chicken I ever had it was made with love even the Mac and cheese was noiceee!!! I’ll be back again.

Myself and fellow guests had a delicious meal, drinks and everyone enjoyed the experience to the maximum! Our Gratitude to the staff. Bless them all...

Authentic, well-prepared, delicious caribbean food. The staff are friendly and helpful and I've had the pleasure of eating in the restaurant and ordering takeaway in-person. For my mother's 85th we pre-ordered a range of food from the menu (fried bakes, oxtail, curried goat, curried chicken, jerk chicken, rice & peas, patties and rum cake). Very tasty. Enjoyed by the whole family. Thank you!!!

Food was inedible burnt oxtail rice and peas pot bottom. Stew peas just water no produce at all not even dumping. Staff not aware what rice they use. I’m in the hospital and when I complained they asked for a photo of the bad food which of course they knew that the food should never have been served not even my pets would have eaten that. I binned it and refused any other food keep the money. You should never have sent that out in the 1st place. Appalling service.

Ordered for the first time from here and the food was amazing not many Caribbean restaurants living up to the standards and the portions are a very good size will definitely be ordering often thank you for such tasteful food 😊 will definitely dine in at some point

Paradise in Romford crafts a dining experience that transcends expectations. The menu seamlessly weaves together diverse flavors, offering a rich tapestry that includes plant-based delights appealing to a variety of palates. The restaurant's commitment to culinary creativity shines through in its vegan options, creating a dining atmosphere where every dish is a celebration of taste and innovation!

Excellent Service from Tanya and Shanay all the time and the food is always tasting amazing ..

Amazing place to eat. Food was delicious, service was very quick and the owners are very nice and welcoming.

Beautiful environment and amazing food.

I loved the decor and colour coordination and great atmosphere. Staff were very professional and treated customers with respect and dignity.

Ordered a delivery, food arrived on time and was hot. THEN I was AMAZED at the FLAVOURS, the Oxtail fell off the bone to a crescendo of tastes. The sauce was generous over the coconut rice. Salad and coleslaw mix was not bad at all. Found my new local for Jamaican food.

Servic and staff are very welcome 🙏 I will recommended 👌

Authentic and flavourful the best Carribean restaurant to open in this area , and will certainly make history having celebrities . Well known families eating here always the vibe and music 🎶 is correct and never short of helpful staff to ask if everything is ok ? Much worth a family visit or singly , also an option through app to deliver or can be picked up from restaurant Always happy to eat my Carribean food here with no questions asked 👊🏽♥️

Got this delivered via Just Eat. A good meal, if not the best I've ever had. Not salty as Taste of Jamaica but not as nice or as big a portion as 7even, this was a good meal with plentiful pieces of chicken (besides the fried dumpling when I requested baked) but please use boneless meat (same to the other Caribbean establishments!). I nearly swallowed some small bones. Not a fan of coleslaw and wish they did steamed veg like 7even and Taste of Jamaica do. Two cucumber slices, small diced sweet peppers, one slice of tomato on top of some coleslaw in a small pot isn't substantial enough.

Takeaway Review: I have now ordered 4 times since opening and it has been consistently good! I have had the jerk chicken, vegan & ackee and saltfish meal all very yummy. The portion are a great size. Plantain and salad with main meal is a bonus. Normally caribbean takeaways do not come with those sides. My only suggestion, would be more gravy with the Escovitch fish and the Jerk Chicken meal.

Visited a few times, and the food is always freshly cooked and very tasty. The only downside is that the food/drink is too sweet at times, and depending on the time you go, it can be very busy and so it takes a while between ordering your food and getting served. Would be nice to have some nibbles while waiting.

Great food, drinks and very friendly/warm staff. I cannot fault this place.

From the service down to food, my experience was great. I highly recommend this place. I managed to preorder, and the food came out shortly after I arrived. The hosts had a warm welcome for us, and the taste and presentation were on point. I will be going back.

Family owned business. Great service . Excellent food . Big portions and a good price. Check out the Guinness punch and jerk dumplings.

My wife and I were invited by close friends to try this fairly new restaurant, and we were all very impressed. Great atmosphere, friendly and helpful staff, very we'll presented and delicious food. I would highly recommend this restaurant. The menu is very enticing, and the food is very well presented as well as delicious and very reasonably priced. I will definitely go there again.

First time I've been here and loved it. Food was tasty and portion sizes excellent. Will definitely be back.

Lovely friendly staff and beautiful homecooked food at reasonable prices

2nd time having a takeaway here and the food is just lush! Love that you get a salad with coleslaw and a few slices of plantain included in the price. Curry goat with white rice and oxtail with white rice we had tonight and a chicken patty too. Best caribbean food i've had from a takeaway...such a shame you are miles away from where we live, next time we are in Romford we will sure be back 😋

The food is always amazing! I have eaten here many times, tried different dishes, and the quality of each meal is consistently great… However, the service needs immediate attention! The wait time for food was almost two hours! When food arrived, one plate at a time was served, with lengthy waits in between. If you are group it is disappointing to not eat together. I appreciate that all food is prepared fresh but be mindful of parties with dietary and medical requirements, and if there are children present. There are not enough servers, often only one waiter who then receives all of the complaints, when actually they can’t control the speed of food service. Staff are not overly attentive to the guests - We had to ask for drinks, table to be cleaned, and fresh cutlery. It would also have been nice to have staff acknowledge our disappointment and perhaps offer a complimentary drink for lengthy waits - a little sweetener would have made a difference. Overall, the food is great and this is the most authentic Caribbean restaurant in the area, but the experience was tainted by the service.

Warm welcoming owner, but there was a miserable young lady on duty. It was quite a wait for drinks and food, but the food was absolutely delicious. One of the tastiest Pina Coladas too. The atmosphere was very friendly and relaxed and no sense of rushing us out. I would definitely recommend and come back here. It's very local, a short bus ride, which stops right outside the restaurant. Thank you xxx

Hands down the best oxtail rice and peas I have had from a takeaway in years. Hats off to the chef.

Firstly it is so nice to see an authentic Caribbean restaurant pop up in Romford. Hands down the best festival I’ve had - so fresh! Secondly the service was super fast and the food was 10/10. I had the fish meal. I’m not going anywhere else!! You will be seeing me again very soon! A very happy customer! xx

I had the oxtail and rice. Great price and loved the taste Finally found a local Jamaican place!

I’ve eaten there the last 2 (1 take away, 1 eat in) nights as it’s such good home cooked tasting food. Generous portions. Quick service. Parked in The Brewery which was 2 min walk as no street parking. Will definitely be back.

Great food. Friendly, efficient service.

The food was amazing! So much so, I went back the next day so my husband could try some. Friendly service with a smile, fresh food, clean atmosphere. My only little suggestion would be some background music.

Wow!! What a place. My brother rexommended this restaurant which he has been to a few times. I was in for a treat. The staff were so polite and attentive. The place was immaculate and the food was divine. The price was also very reasonable. I travelled from Enfield and it was worth the experience. I really can't fault this place, well done and keep up the good work. I'll be back..

We had a party of 40 people for my Gramps 66th Wedding anniversary. Tanya and her team were FANTASTIC!! Apart from serving delicious food, they served us with grace, professionalism and patience. We are about to have our THIRD birthday dinner there because they were that good. Thank you Tanya and your team. And to top it off, my Grandma said the food was “Marvellous”👏🏾😁🥂. Michaela :)

My first time and never ever will be the last of course. Food is amazing, true Caribbean flavours, authentic and size portion is great. The service was exceptional, smiles on all the staff’ faces, they welcomed me and made me feel comfortable. I even placed a takeaway order to take home afterwards, people of Romford, do not miss out on this gem of a restaurant. Congratulations to all the family. Lots of love always Lou xxx

We had the pleasure of eating in the restaurant And from the restaurant it’s self is welcoming and clean The service was 10/10 and not forgetting the chef and his food was unreal Can’t wait to return See you soon 👍

Fantastic staff really welcoming to people like myself from a different background, Fantastic food and a lovely vibe inside, although I did order to collect I would definitely dine inside. Well done guys about time Romford had a decent Caribbean restaurant again, keep up the great work!

Sister and Husband organised my 60th Birthday Celebration meal. As we never been there before, we wasn't sure, what to expect. Service was a little slow, but it was packed that day, and a bit loud. Food was presented very well, piping hot, and taste very good. If there are kids coming, let the waitress know, so they don't have to wait long for their meal. Also they make a very tasty Black Rum Birthday Cake and decorates it also. Which went down very well with our group. Friendly staff and a good atmosphere. Highly recommended a visit.

We celebrated our sister's 60th birthday organised by her husband. We, had never eaten there before but was pleasantly surprised. That said my sister's husband had booked this restaurant based on a patty he bought and described as the best. The decor was simple and elegant, it was a busy Saturday night and was buzzing. The food was excellent and the portion generous and arrived hot as if it came out of your mum's kitchen...I took a point off for service as it was a bit slow but that said the staff remained professional and polite during those times. I also ordered a birthday cake to mark the occasion and it was beautifully decorated and admired by our guests and tasted divine. Thank you Paradise for marking our sister's birthday. This will not be the last time you see me.

Food was very nice. I only marked down service as I had to wait a while. But in fairness, they were busy. But that's why we have opinions. Would recommend to others 100%.

Food was lovely, only complaint was the macaroni cheese was cold on one side, but was soon sorted. I got the oxtail and rice and peas and a guineas punch, my daughter got pepper steak, and rice and peas, the other one got chicken wings and patty, my daughter did not like the patty however I tasted it and it was ok, the portion sizes are great. The service was brilliant, I will defo visit again, I want to try most things on the menu.

Been to this resturant twice. First time the food was ok. But the wait was over an hour and my family member had to leave. The second visit, despite phoning ahead, the wait time was still way over an hour, even for chips for the kids! And both the ox tail and curry goat had no spice and just tasted of standard gravy. The mac cheese also needed more cheese and the coconut rice had no coconut in it. We were told that they have toned down the spice to cater for everyone....who exactly is 'everyone '? People going to a caribbean resturant know what they are expecting and expect spice and flavour so who are you watering down the food for? Why should we have to ask for hot sauce to add flavour to the food? This is a shame as there really needs to be a good Caribbean restaurant in this area and the staff seem nice but watering down the food is not the way forward. Not sure if I would go back now & will just make my own, no corners cut. Also, the waiting time needs to addressed. No other resturant has that length waiting time. Please take this review as constructive critique and be mindful of what resturant competitors offer and how they work i.e. offer different spice levels.