Papa John's Pizza in Rochdale

This was my first ever experience to get food from PapaJohns, it was amazing, best taste ever I had tasted amongst many pizza's. One thing I would like to mention here is the cooperation and behaviour of staff. Extremely helpful , respectful and professional. I wish all the best to PapaJohns and whole staff working there. Thanks again for providing delicious and quality oriented food in the town.

Ordered food today from this branch, one was cheese tomato and one garden party both pizzas were excellent and tasty. Tried first time and recommend to others too.staff was helpful and nice. Thanks Papa johns

Telephone call to order pizza and stated no pork and no bbq sauce on one of the pizza, the staff which are mostly rude made a mistake on my order and added pork in a pizza I asked for beef I noticed this after I collected and got home I rang them up and firstly the staff asked for my post code to send me a new pizza and then he rang me back saying he won’t be sending it as I got what I ordered I told him again I did not ask for pork he hung up on me I drove down there with the pizza to show them and they changed the story saying it’s ham and not pork…. Really? I asked for my full refund they refused to refund me stating that their boss is not reachable I ask Papa John Middleton to refund me my full amount plus the petrol money spent for this poor and selfish service.

Great team. Fast service and provided with a free pizza off the cuff from HQ

Ordered a few times now and always fast, friendly service with dependably delicious pizza.

Absolutely disgusting service. Delivery driver walking up and down the street I noticed so went to him and he's carrying my order and another sideways, asked to see the pizza before he went and he's saying its absolutely fine nothing to worry about. Took over and hr to deliver and Pizza were cold and ruined , rang shop for refund got blanked so had to waste time collecting a reorder and they wasn't even bothered nor were customer service. Ive had frozen pizza with better quality. Reply - There won't be a next time.

The chicken fajita and the Margarita pizza were a win with the kids, definitely go again..

First time getting from papa johns an I will be ordering again

Really friendly service and super fast. Thank you for the complimentary sauces!

garlic bread don't look like before, very small, no tomato sauce at all, i paid for extra and didn't recive, very disappointing

Didn't get that far! not ordered from here for delivery. Found an offer but when I added ' create your own just ham and sweetcorn it came out as £23!! Yet another was £10 in the offer, I rang up but sorry I could not understand what the man was saying, I finally understood and then said we have 1 delivery driver , then couldn't understand if he said 30 mins or 1 hour 30mins, I gave up and ordered dominos in 2 seconds, sad as want to support the franchise in Alkrington. When collected pizzas always the best .

Think the guy called mario not sure if he is the manager but he needs to smile more very miserable looking and respect his staff 1st time here wont be coming back

This afternoon, I ordered a pizza for a family gathering, specifically requesting extra mushrooms. However, upon delivery, it arrived without the mushrooms. After a brief discussion with the manager, they promptly returned with a new pizza. I'm incredibly impressed by the service provided. Thank you!

Thought I'd write a review on here as I still haven't had a response from my last review 2 wks ago! You asked me to send my details so the senior team would get back to me regarding a failed pizza delivery. Your email address isn't valid at the Middleton/ Manchester store. I'm still waiting for a refund.

I'm never ordering from you again.

Ordered food at 23.30 a couple of weeks ago it arrived at 11.30 the following day. The driver returned the order as it was 12 hours late. I called Papa John's & having explained the problem, they were not very helpful at all. They said they would get their manager to call me back, that was over 2 weeks ago. I'm still waiting. Poor service. Refund please!!!!

I wouldn't normally leave reviews but papa johns middleton staff deserve one, great customer service and great food. Thanks to the management too there brilliant keep things running smoothly.

Food was great and the delivery person was very polite and friendly

Excellent quality food cooked to perfection and very hot as though it came straight from your own oven congratulations PJ

Ordered online food was over 30 mins late When calling restaurant on hold 10 min total Food came slightly warm had to reheat some items Have ordered from here a few times and has always been a little late never this bad tho

Thin crust pizza was delicious. They phoned to say ice cream type i ordered was out of stock but were willing to send drinks rather than another ice cream i didnt like to cover the cost or i could have chosen a refund from just eats. Chose the drinks. Best home delivered pizza ive had. The large chocolate cookie was so nice and warm.

Ordered at 1850, pizza was ready and done at 1900 but not sent out for delivery until 1930, eventually arrived at 1945 and was rubbery and cold, went straight in the bin. Really disappointed as it’s usually far better.

Very nice staff ,food is tasty and they make it fast

Great Pizza 🍕, Great Experience.

Food and service were great. Friendly manager and workers who helped make ordering easy. We did not wait long for our food either

Ordered using the app which previously I had no problems with until this order. The app kept changing my order or said the deal I selected wasn’t valid. The store contacted me about my order and were great with giving me the base I actually wanted. The delivery driver was apologetic for the delay in getting my order to me and about the app. For me this is great customer service keeping the customer informed. Plus I like Papa John’s pizzas anyway.

Excellent vegetarian pizza and staff is very helpfull. Highly recommended papa johns middelton. Hope they will never let us down.

Foods always good here. Staff are brilliant, something as simple as coming out to hold the door goes a long way.

I waited over an hour and a half for my meal, and it never arrived. In the end, I gave up and ordered dominoes instead. Very unhappy.

Ordered online was ready when I got there. Pizzas was OK dint rate the American creamy garlic base. Would probably try again not sure it's worth the prices tho.

Cancel my order after 30 min of waiting because i ordered 20 min befour close time what a ****.

great pizza and customer service of brandon best pizza i’ve ordered.

Great service from Cameron always great pizzas too 🤌🏽

Been here at least 10 times and the pizzas are consistently great. They use fresh ingredients, Every time. I have never had a bad pizza from here. The staff are so friendly too. Not a bad word to say. Oh yeah and the prices are always reasonable. Any large pizza 7.99, you don't need discount deals at those prices. The guy even brought our pizzas to the car cos we had our hands full.

Please save your time and money and order elsewhere chances are your food won’t arrive anyway !

Stay well clear of the the philly cheese steak ! Looks nothing like the picture with the big chunks of steak. There was about 3 little pieces the size of a thumbnail. It's basically a pizza with no tomato base and loads of onions. Disgusting.

very fast delivery for lovely pizza

Ordered a few times always fresh and hot when I pick my order up. Great offers on..never had delivery so can’t comment.staff helpful.Definitely nicer that domino’s

this was my 4th order from middleton store. Usually I collect, and always found the staff friendly and professional. However my last order was meant for collection but I couldnt make it so called them for delivery instead. The manager was very helpful and I got my order delivered in less than 10 minutes of my call by a lovely smiling driver. Will def order again as the food was quick and high standard.

Fantastic pizza always such great value

Singled handled you the worst experience with a takeaway. Get a dominos instead literally.

Excellent service once again by the manager and her team Fresh hot super value pizza always

My daughter got a medium margarita from Middleton, £11.72 I went in asked if this was correct price to be told its normally £17.00 😅 where do you get your prices from !!

Missing items, spent 15 minutes in their IVR before giving up. Guess thats a few quid I'll never get back. Disappointing service, high cost for very average food. Avoid.

Waited 1hr 30 mins for food, it arrived cold 35 minutes after the shop closed.

Order food . This food went over the estimated delivery time of 1 Hour . I then called up to be told the food was on its way. I waited another 25 minutes before ringing again . To be told my order hasn't even been done as they don't have the ingredients? Yea a pizza shop that doesn't have the ingredients to complete a order . So I was lied to about my order being on the way and made to wait a 1Hour & 25 minutes for nothing . 😂

Best takeaway pizza by a country mile! Customer service is spot on as well. Keep it up 👍🏻

Thought I would give these a try as they were offering Pizzas at 50% off and have to say was really impressed Pizzas were really nice

After 2 hours when i called him,He said he didn't have available drivers to bring my order!!!But he was still received new orders!!

Small mistake made by the resteraunt has escalated into a delivery driver being rude and obnoxious and mounting the kerb outside our home and a manager refusing to deal with our issue and hanging up on us - serious customer service training issues needed - food was great customer service the worst I have had in a long long time

We eat takeaway a lot but papa johns is one of the best pizzas by far. We work advantage if their 50% deals and had 2 xxl pizzas which was great value for the size. Taste is amazing and their garlic sauce is one of the best We have tried. Keep up the good work guys.

I say the best pizza I've tasted in a long time food is always hot so tasty and sides especially the bbq chicken is amazing 👏

Extremely poor experience....several weeks ago I ordered a pizza for collection only and asked how long it was going to be. The answer was 10 minutes so I waited and drove there in time. Came in, my order wasn't ready for the next 20! No apologies and the staff was pretty obnoxious. The ultimate result is Domino's is far better than this so don't bother!

Good vegan options much better than the other big pizza shop "you know the one i mean " great staff

Better than domino's not keen on garlic dip smells like feet hahahah pizza top notch

Told us it would be 10 mins we had to wait 50 minutes and half the staff weren't doing anything the whole time

Lovely & Better than dominos

order 4 times now. 1st time on opening was late (lets forgive day one), 4th time today they missed the bbq drizzle i ordered and paid extra for. its pretty clear on my email receipt. 50% error rate so far, i may have to go back to dominos, its not a nice but i can relay on the consistency

Wow wow and wow amazing design of a shop very tasty pizza freshly made Infront of your eyes and management may I say is flawless by j.k and lucy

Quality and piping hot with a speedy delivery

Thank you again papa johns especially chris was very professional and quick in delivering me a pizza on a tight schedule at a busy time excellent

Tasty food amzing experience great decor warmly feeling ease of ordering and speed of service well done keep it up

My first experience and may i say wont be my last believe this explains it all

Very disappointed Pizzas not cooked enough, and cold in the middle Half of each pizza was thrown away Will go elsewhere next time

Friendly fast and tasty. Amazing

Been here a few times since the the place has opened the staff are friendly and helpful, the pizza hot and tasty and the management Care about the quility of the pizza and the customer service. Hope the place stay around for a long time will be back soon I'm sure.

Wow ! What a way to impress my 12 year olds birthday party. I order 5 XL pizzas on Friday night at peak times and it was hot, tasty and overall delicious. My son even said “ the best pizza I’ve ever had “. The owner who came to personally speak to me was super friendly. Far better than dominos on taste, freshness and service. Keep up the good work 👍🏻

Well done and keep up the good work! 🥳🍕

Never tried a papajohns pizza and it looks like I never will, ordered online money was taken no order placed, phoned for advise was really unhelpful, arrogant and phone call was cut off... absolutely shocking

I do love waiting 20mins for a pizaa we pre ordered so my wife can make it in to work for her night shift. What we got was staff that had no idea where my order was and a half the order freezing cold because its be sat there with no labels and took 3 staff to check every pizza box to see which order was mine. Even better when you get a half hearted apology for it because the girl had no idea what was happen.

First time trying today and I can say I'm extremely happy with the service Fantastic food, fresh and hot. Staff are polite and welcoming Definitely worth the money

Nice food! Good service! Friendly delivery!

Bought yesterday with my mates, super friendly staff, great owner and even better food! Would highly recommended the all the meats pizza, best I’ve had in a while!

First day of opening and was absolutely delicious. Arrived hot and not long to wait for delivery. Keep up the good work x 👏👍