Papa John's Pizza in West Lancashire

Delivered in miserable weather by a friendly driver, still nice and warm. So thank you for that. Food was top quality as usual!

Great quality, very tasty. Delivered nice and quickly by friendly driver!

food was exceptionally delicious

pizza was a little oily but rest off food was nice

Honestly, this pizza was amazing, normally it takes quite a while to deliver etc, but the food was warm all my dips were in there, it was fab! defo recommend xxx

Amazing fresh, tasty food, vegan pizza was lovely thank you

Was very nice good driver too appreciate it

Delivered right on time by a friendly driver, still nice and warm. Delicious!

If zero was a score that could be given then it would be mine. Papa johns food is good but thats the only pro i can say. Staff are professional gaslighters

Didn’t listen to us at all hung up on us they have terrible service and lied to our face on our delivery

This place has been great for years but the last few times have been really disappointing. Last night put me off pizza for a long time. Wrong toppings, but can't complain about service as new one here within half an hour. But replacement on thick base which was horrible and stodgy and all tasted undercooked and so much sauce that it was just slop. Last time for a while. Ate 2 slices and the rest went in the bin. Felt sick for hours

Order pizzas came dropped, no customer service, won’t replace, disgusting service, staff member offered to replace then manager refused sad kids

Top notch! Delivered bang on time, still nice and warm. Quality excellent was usual 👍

Food was cold and they forgot the dips that I paid for 😡

No free Potato Tots with order, everything was super greecy and wrong item on order pizza seemed okay

Honestly underwhelming, both pizzas were bland and overall dissapointing

Pizza was okay, was as good as garlic bread. The bang bang cauliflower was awful. Was cold too. Usually like papa Johns but was awful tonight!

Delicious as usual!! Delivered bang on time by a friendly driver. Thanks 👍

Pizza delivered Hot and on time. Driver was pleasant and professional.

Food time was changed and was still Late and food cold

Order took over an hour and a half to come - food was cold and there was no getting through to the store at any point to find out where the food was. Avoid.

I want my money back nothing has been delivered it’s now 90 minutes over delivery time and nobody is answering the phone at Papa Johns absolutely appalling service … never again will I order from this place

Slight delay with order, but nothing too bad. Was worth the wait anyway, food was delicious.

Waited 2 hours for a delivery and was stone cold when eventually arrived, been ok past few times and only let down once before so thought to give them another go. Safe to say won’t be using them again there’s better choices in Ormskirk!

Amazing food, pleasant delivery staff. Worth every penny! Thank you.

2 hours and 30 minutes and I still haven't received my order. So next time if your hungry order from here and you will starve to death till it arrives

Order took 1 hour 20 to arrive, and seemed to have been sat around for ages waiting to be delivered. Pizzas looked like cardboard - flat and over cooked - and didn’t taste much better. Unsurprisingly also not very warm. Won’t be wasting my time with them again.

Absolutely love the food quality and taste. Our order was 35 minutes late however they did say it was busy and the staff and delivery guy were very polite. Despite the lateness, the pizza was made perfectly and food still arrived nice and warm. I’ll definitely order again :) Thank you.

Delivery time was an absolute joke over 2 hours still no food.

Great quality, very tasty! Delivered on time by a friendly driver. Would definitely recommend.

Rachel (Irish girl) ormskirk branch absolutely amazing service & polite/professional we missed pizza off order and she dealt with brilliantly and no questions asked delivered our pizza after a glitch in the system thank you Rachel

Excellent quality. Very tasty, delivered quickly while still warm. Could do with being a bit cheaper tho 😜

Undercooked dough/pizza staff said it wasn’t possible. Couldn’t care less

Pizza was okay but even with 25% off it was expensive for what we got, ordered an XXL (there was no size between Large and XXL) yet the pizza was barely a large. Sizes are deceiving

Late but still warm. Very tasty

My order was made and delivered extremely fast, everything was correct and tasted fantastic. There was a great deal on at the time I ordered, so I'm super happy with the amount I spent and the amount I got for it + the quality.

We ordered 2 pizzas. 1st pizza was ok apart from having huge doughy crusts. The 2nd was a lot smaller, although both were supposed to be large, the second one was a good 3 inches smaller diameter and rattled around in the box. Again, the crusts were far too big and doughy and made the topping area small. I can only think Papa John's are doing this purposefully to cut down on ingredients and costs. This is the first time we have used the new Ormskirk branch as we usually get them from Southport and are very good. I did try to review on Papa John's own website but to be able to do this you need the shops unique shop code. I searched the web and PJ's own site but can't find this number anywhere! Branch was then closed so unable to ring. Note: prices of pizzas from here and Domino's have shot up. All the usual favourites are now 21 or 22 quid!

Best food in the world and Andy is very kind

Best pizza around The pizza is hot fresh and the manager is fabulous so friendly always willing to help with the best deals to make it value for money

Extremely lovely pizza. Staff were excellent, very nice and handsome. The stuffed crust was delicious. I am definitely going to go again soon!

Would give no stars if it was possible First time we decided to try papa John's tonight herd it was extra special was really looking forward to it but know I wish we hadn't £50 down the drain .food turned up late was cold burnt and very little toppings on . Not happy at all 🤬🤬🤬 and another thing not one review answered of the manger just shows they don't care I own a local buiness and every review we receive we answer. Once they got your money the clearly don't care I would keep your money and go domino's. 1000 better at same price

£3.99 for a delicious piping hot good-sized pizza for dinnertime, great deal! Reccomended!

if i could give zero i would of snotty kids with big atitudes working there with zero customer service skills

I don’t mind paying a premium for a premium pizza, however this is far from premium. The pulled pork and chorizo pizza had pulled pork on roughly half of the slices and there was no sign of the chilli base whatsoever. Won’t be rushing back.

***100% Failure Rate*** We have used this franchise several times; there has been problems with our orders 100% of the time. They've managed to be hours late to deliver pizzas, food slumped to one side of the box, they've sold dips then phoned prior to delivery to say they don't have them - we've had sides that have been burnt then left to go cold. They have the potential to be a great store - Papa John's have a class leading product. Unfortunately this store doesn't hit the mark. I hope they get it together - there's many other takeaways in Ormskirk already doing a better job.

Delicious pizza and got a great deal!

I was very happy with the pizza but was amazed it cost me £20.00...i didn't want to buy the business...just wanted a pizza! I thought it wd have cost maybe £12 max...apparently not!

Ordered multiple pizzas. 2 had clearly been put on their side either in store or in the delivery bag so toppings had slid (see pic). Not great when it's meant to be a half and half pizza.haha. took pictures and thought I'd claim online as had already waited a while. Turns out you need to call the store. Then when I called the store was told you have to call within 30 mins but could request a refund online. Which it turns out is impossible to find. All in all not a very good experience

Ordered Saturday night ….. took an hour to arrive. ( which I understand , it’s Saturday night.). BUT …. I won’t and shouldn’t expect cold food. Massive let down , over priced . And very very disappointing . GO else where .

Ordered food at 19.25 didn’t arrive until 21:15 so slow delivery and food was cold when it arrived Won’t be using again waste of £17