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3.8

Based on 33 opinions finded in 2 websites

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Nº 191 in 266 in Gedling

CUSTOMERS TALK ABOUT DISHES WITH..pizza
Score

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I recently had a very disappointing experience at this Papa John’s. I ordered a small pizza and made it clear that I didn’t want sweetcorn on it. Despite my request, the staff member—who wore a turban—added sweetcorn anyway. When I pointed this out, he became defensive and insisted that I had asked for sweetcorn, which I absolutely hadn’t. His tone quickly turned aggressive as he kept pressing me about whether I wanted sweetcorn, even though I’d been clear from the start. What happened next was shocking. Instead of remaking the pizza, he began using his bare hands to remove the sweetcorn, disregarding basic hygiene. I expressed my concern and asked for a fresh pizza, but he argued that there was “nothing wrong” with his approach. Only after a frustrating back-and-forth did he finally decide to make a new pizza. This entire interaction was incredibly uncomfortable. I understand language barriers can happen, and that’s not an issue—but the unprofessional, argumentative attitude and lack of respect for basic food hygiene were unacceptable. This place seriously needs to improve its hygiene.

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A Google User . 2024-11-11

MORE AT Google

Well undercooked like eating. Cheesy dough won't be ordering again I would rather drive over to the Arnold branch !!

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Harry Arubobo . 2024-11-09

MORE AT Google

Just walked my dog around bakersfield,why are your menus thrown down on people's drive instead of posted through our letterboxes? I suppose it's just a sigh of the times, no pride.

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Chris Askwith . 2024-06-22

MORE AT Google

One of the worst pizza I've ever had

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Paul Armitage . 2024-04-27

MORE AT Google

Part of my order was tater tots with bacon and cheese (extra £2 for this). They must have ran out of bacon and didn’t care to notify me to decide if I wanted any alternative. Instead they sent me tater tots with ham and cheese on. I DONT eat ham! Ever! So it was a waste of money. It would have been better customer service to call me and ask if I wanted plain tater tots or cheese only etc. instead of putting another meat on it which you assume I will want to eat. You got it wrong there

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R7man . 2024-03-06

MORE AT Google

Great pizzas and friendly staff. Joban is a legend

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Kouri Maguire . 2024-01-19

MORE AT Google

Nice pizza Lovely and clean place

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Scott Arnold . 2024-01-13

MORE AT Google

Rapid service with a smile! Thank you

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Onion Man . 2023-12-06

MORE AT Google

Wouldn't waste your time. Never got the chance to order as the person serving was more interested in telling us we could have rather than what we wanted. Ended up walking out.

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nick partridge . 2023-08-01

MORE AT Google

25 pound on meat feast with no meet

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Ben Price . 2023-05-21

MORE AT Google

Clean area where food is prepared I was very impressed!! Efficient! Too many special offers on to get your head around!

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Lisa Price . 2023-02-09

MORE AT Google

Staff and drivers are all great, lots of energy and quick and accurate service!

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Kamalpreet Bains . 2023-01-20

MORE AT Google

Food top quality in taste, but when I went to collect I was completely ignored and stood there waiting with no acknowledgement for over 5 mins. So by the time I did finally get notice my pizza that had been ready on a shelf was cold

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Keren Young . 2022-11-18

MORE AT Google

It's a really nice clean place and the staff are polite.

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Anthony Withington . 2022-10-14

MORE AT Google

Very nice pizza and the pizza’s was full of toppings and staff was very polite and helpful and i got fresh and warm pizza. I got pizza in very good price.

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Avi Sandhu . 2022-10-11

MORE AT Google

Love this place in Carlton ..Brilliant customer service, quick and pro active staff..Tastes so good!! Pizza Hut and Dominos, not in this Leauge

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samantha brady . 2022-08-11

MORE AT Google

I was Sent a bacon pizza despite requesting no pork on the pizza.. when I rang up I was later told that you should not order chicken either as it’s crossed contaminated with pork too. Pizza sloppy, wings undercooked. Very disappointed. Food poor quality and bad customer service. I Will never order from here again

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Naomi R . 2022-06-19

MORE AT Google

Chicken club, BBQ Chicken and Haiwan are deliciously great! Only did pick up and pizzas are always pipping hot!! Promotions are the icing on the cake and made the pizzas even more affordable & worthwhile.

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zack lee zhanming . 2022-04-02

MORE AT Google

Loved the pizzas and delivery was extremely fast

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Alex Makeiev . 2021-11-20

MORE AT Google

Pizza full of grease. Would not order from this branch again.

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Clare Toal . 2021-11-06

MORE AT Google

Was very happy to hear a Papa John's was opening in Carlton as I normally ordered from the Arnold branch, thought I would give it a go - was highly disappointed! The chicken poppers wasn't even cooked & the pizza was full of grease with not much toppings! Called the branch & spoke to someone who sounded like they was teenager who then passed me to the manager who sounded like another teenager & didn't even have a clue about anything - in the end he put the phone down on me. Called back & the person put the phone down on me. Will not be ordering from this branch again & highly recommend other people not too!

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Michael Toal . 2021-11-06

MORE AT Google

I was buzzing when Papa John’s decided to open in Carlton. Sadly after having 2 take aways from there I’m Disappointed. Both pizzas were pretty rubbish and one was stone cold.

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Chris hallam . 2021-10-31

MORE AT Google

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